Age UK Surrey e booklet by Excell Media

Surrey

Guide to services ............................................................................................................................... .....

Enabling older people to love later life ............................................................................................................................... .....

reg charity no: 1036450

The Life You Want. The Care You Need. Step inside a Sunrise community and you’ll know you’ve arrived somewhere special. You will have arrived into a vibrant place where life is lived to the full. Whether it’s assisted living, nursing or specialist dementia care, everything we do is born from a commitment to providing only the very best care for older people. Don’t just take our word for it. Come and see for yourself how rewarding life can be with Sunrise.

Snapshot of Sunrise • High quality, personalised care and nursing 24/7 • Beautiful interiors and landscaped gardens • Restaurant-style dining three times a day • Freshly prepared homecooked meals served with meat supplied by the Queen’s butcher • Companion suites; move in with a partner, friend or relative • Separate, specialist dementia care

Sunrise of Guildford

Sunrise of Weybridge

Astolat Way, Peasmarsh, Guildford, Surrey GU3 1NE

Ellesmere Road, Weybridge, Surrey KT13 0HY

01483 604099 SunriseGuildford.co.uk

01932 911105 SunriseWeybridge.co.uk

ADV_GUI_WEY_0316_AgeUK_01.indd 1

18/03/2016 13:42

............................................................................................................................... ............................................................................................................................... ...................

We are Age UK Surrey ............................................................................................................................... .............................................................................................................................. ....................

Introduction

Counselling service

............................................................................................................................... .....

Weâ&#x20AC;&#x2122;re Age UK Surrey and our goal is to enable older people across the region to love later life. We believe that your later years can be fulfilling years, and we are passionate about providing a range of services, products and activities to help older people make the most of every moment.

Offering older people and their carers in Surrey the chance to talk in confidence with an experienced counsellor for a small donation.

Information and advice

............................................................................................................................... .....

Help with community care issues, housing, welfare benefits, support for carers and more. The service is free, confidential and comprehensive. Call 01483 446 627 Monday to Friday, 9.00amâ&#x20AC;&#x201C;3.00pm or email info@ageuksurrey.org.uk

Hometime

............................................................................................................................... .....

A home help service which assists people with housework, laundry, shopping, pension collection and cooking of light snacks. If you have recently left hospital our Home from Hospital service offers short term assistance. Call 01483 454 646

Gardening service

............................................................................................................................... .....

Need help with your garden? We can put you in touch with a reliable trustworthy gardener at an affordable price. We also always need gardeners to help our clients. Call 01483 452 646

Home visiting

............................................................................................................................... .....

If you would like a regular visit at home or a friendly weekly telephone call, then we can help. Making Connections is a short-term service aimed at helping older people regain confidence to get out and about. Call 01483 446 662

Call 01483 446628 ............................................................................................................................... .....

Information and Advice ............................................................................................................................... .............................................................................................................................. ....................

Health and wellbeing - GO50

Advocacy service

A variety of healthy living activities across Surrey for people over 50, including guided country walks, bike rides and Nordic walking. We provide healthy walking activities that are a great way to improve your overall health and fitness whilst also giving you the chance to make new friends. If you are over 50, the GO50 programme can help to introduce you to a healthier lifestyle and the benefits of regular exercise. Walking with others and socialising as you exercise can really add to the beneficial effects of exercise. Regular exercise can: • improve balance and flexibility • lower blood pressure • defend against heart disease, stroke and type 2 diabetes • help maintain cognitive function • reduce depression and anxiety Call 01483 503 414 or email go50@ageuksurrey.org.uk

We provide older people with support so they can make choices and have their views heard. This is a free confidential service offered in partnership with Surrey Disabled People’s Partnership.

............................................................................................................................... .....

Call 01483 503414

Foot care service

............................................................................................................................... .....

Woking, Guildford, Elmbridge, Dorking, Banstead and Farncombe Foot-care, nail cutting and advice. Available in community centres. Call 01483 454 646

Social events and activities ............................................................................................................................... .....

We run regular social events and activities across the county for older people to get out and about and socialise. Call 01483 503 414

Tea and Chat

............................................................................................................................... .....

Tea and Chat groups meet in Caterham, Oxted and Lingfield. There are free refreshments, interesting talks, quizzes, tutorials and games are all enjoyed. ‘Come as strangers…leave as friends.’

Computer drop-in

There is always a friendly, convivial atmosphere where everyone is welcome to come along. The groups meet on a Monday, (fortnightly) 10.30 – 12.00pm at the Douglas Brunton Centre in Caterham and once a month on Tuesday, 2.30 – 4.00pm in the Bluehouse Social Centre in Oxted, also once a month on a Thursday, 2.30 – 4.00pm at the Lingfield Day Centre, Transport can be provided.

............................................................................................................................... .....

Would you like to get to know more about IT or to advance your existing skills, for example, digital photography.

Please call Jenny or Kerry on 01883 343095 for any more information.

Want to know how to: Find information on the internet? Shop online securely? Send and receive emails? Edit and manipulate photos? Research family history? Talk to your friend abroad? We can help you. Our help is free, but we do depend on your donations to help towards the centre’s running costs. Call 01483 452 944 or email computerdropin@ageuksurrey.org.uk

Men in Sheds

............................................................................................................................... .....

Come along to our shed in Ash, to try your hand at activities including carpentry, furniture restoration, bicycle repair or household maintenance. Sessions are held twice a week and are free to attend, though donations or tools are always welcome. Call 01483 503 414 or email enquiries@ageuksurrey.org.uk.

Dementia-friendly

............................................................................................................................... .....

We have recently been recognised as a dementia-friendly organisation and we are introducing new events and social activities across Surrey at different venues. Care for a Cuppa is designed for people with early onset dementia and their carers, giving them the opportunity to meet socially as well as take part in a variety of activities. Call 01483 503 414

Guildford Shopmobility ............................................................................................................................... .....

Guildford Shopmobility provides a selection of manual and powered wheelchairs and scooters to anyone of any age group who have problems in walking around Guildford Town Centre. This could be as a result of a permanent or temporary disability, frailty, accident or illness. Monday - Saturday: 10am - 5pm each day (except bank holidays) To contact us please call: 01483 453993

Fundraising ............................................................................................................................... .....

As an independent charity supporting older people in Surrey, we rely on donations and legacies. If you would like to become involved in fundraising, plan an event, sponsor us or make a donation please get in touch. A legacy can make a lasting contribution to the future of older people and can make all the difference. Call 01483 503 414

Products and services

............................................................................................................................... .....

Offering a range of insurance products and services with the needs of the over 50s in mind.* Call 01483 446 620 or 01483 446 630 for details.

Wellbeing Projects ............................................................................................................................... .....

Studies show that being lonely or isolated can impact upon mental and physical health factors and that lonely people find everyday activities more stressful than those who are not socially isolated. Rates of mortality for older people who are lonely are reported as 50% higher; emergency hospital admissions are a third higher and GP consultation rates three times higher compared with their non-lonely peers. We are delighted to be working closely with Clinical Commissioning Groups (CCGs) and the NHS across Surrey on a number of Wellbeing Projects which aim to re-connect individuals, identified by their GP, into their community, so helping them get the most out of life.

Volunteering

............................................................................................................................... .....

People give their time to us because it is rewarding, fun and offers the opportunity to meet others. Our volunteers use their talents, skills and energy to make a positive difference. Would you like to join us? Call 01483 503 414

News and views ............................................................................................................................... .....

To receive our newsletter with details of forthcoming events and activities please email enquiries@ageuksurrey.org.uk and we will add you to our mailing list.

Personalised care from your local Barchester care home

We know finding the right care home can be a daunting decision so we’ll do everything we can to help. Our carefully selected and well-trained staff are always on hand to offer friendly advice or give tours of the home at a time to suit you. We offer a wide range of services and facilities across our care homes in Surrey, with an emphasis on nutritious menus and a stimulating activities programme, tailored to each individual and their lifestyle preference.

• Nursing care • Residential care

• Dementia care • Respite breaks

• Activities programme • Home-cooked food

If you would like a tour of our homes or just need some friendly advice, your local Barchester care home will be happy to help. We have a selection of free and helpful guides available for you. Call us or visit www.barchester.com Ashford House Stanwell, TW19 7AZ 01784 862 362

Corrina Lodge Camberley, GU15 3NQ 01276 862 481

Epsom Beaumont Epsom, KT17 4QB 01372 540 232

Lynde House Twickenham, TW1 2JB 01737 742 969

Reigate Beaumont Reigate, RH2 9JB 01737 742 968

Tandridge Heights Oxted, RH8 0NH 01883 868 047

Windmill Manor Oxted, RH8 9BD 01883 868 060

Worplesdon View Guildford, GU3 3LQ 01483 676 068

Services ............................................................................................................................... .............................................................................................................................. ....................

Support at Home ............................................................................................................................... .....

Whether you need someone to do light housework, have a chat, go to the shops, run errands or tidy your garden, we are here to make life easier for you. Our friendly and reliable Home Helps and Gardeners will undertake a wide range of tasks to help improve your quality of life and keep you independent at home. “It is like having a friend come round to help, I am very glad I have a Home Help. I enjoy seeing her each week”.

How does the service work? ............................................................................................................................... .....

You choose the support you need. Our local team will talk to you about your requirements and introduce you to a Home Help who has been interviewed and selected by us. We will be available to ensure you receive excellent service and answer any questions you may have. If required we will, wherever possible, arrange holiday and sickness cover to ensure you receive continuous support. All our Home Helps are security checked, to give you peace of mind.

Home helps are able to assist with the following: • Housework • Laundry • Light meal preparation • Shopping • Companionship • Gardening And much more... Other assistance may be possible as agreed between the client, Help at Home Co-ordinator and home help.

What is the cost?

............................................................................................................................... .....

We charge a modest monthly service fee to enable us to support you locally and our charitable work across the county. To make the service as affordable as possible, all our Home Helps and Gardeners are self-employed. That means you pay them directly for the number of hours they work.

Mobility and Healthcare ............................................................................................................................... .....

To be truly happy at home, it’s important to feel safe and comfortable. Whether it’s getting around more easily, coping with health conditions or being able to sit down comfortably, we have various suggestions that could help make your life easier.

• Stairlifts

• Hearing Aids

• Bathing

• Adjustable Beds

• Riser Recliner Chairs

How to find us

............................................................................................................................... .....

Our offices are just off Woodbridge Road. Turn into Leas Road and William Road is the first road on the right. Follow the road straight down. We share a building with Rex Electrical. The entrance to our office is on the left, up the flight of steps. Car Parking There are no parking facilities for visitors at Rex House. Nearest public car parks are in Bedford Road, by the Crown Courts and cinema. Guildford has ‘Park and Ride’ services and we are a 7 minute walk from the bus station at The Friary Centre. By Rail Turn right out of Train Station and then left onto Bridge Street. Follow road round past pedestrian crossings and turn left into Bedford Road. Follow Bedford Road past the Cinema and Crown Court into Mary Road. Turn left into William Road. *Age UK Surrey Trading is a trading name of Age Concern Surrey (Trading) Ltd, a limited company. Registered in England and Wales number 2803315. Registered office: Rex House, William Road, Guildford, Surrey GU1 4QZ. Age Concern Surrey (Trading) Ltd is an appointed representative of Age UK Enterprises Limited which is authorised and regulated by the Financial Services Authority for insurance mediation.

Helping you stay independent in your home Home, there’s no place like it, is there? Absolute Care Services have been supporting individuals to remain living independently within their own homes for over 14 years. We recognise the importance of remaining at home and to continue living an independent, fulfilling life. Our team

From your first phone call to the delivery of your tailored care package, our friendly team are on hand to ensure you are only receiving the very best quality service. Our caring and compassionate support workers are all fully insured, extensively trained and vetted to ensure they only deliver the very best care in the comfort of your home. We are registered and regulated by the Care Quality Commission (CQC) and we are proud members of the UK Home Care Association (UKHCA) to ensure high standards are maintained throughout your journey with us. Our services include but are not limited to; Companionship, Respite Care, Personal Care, Shopping Support, Domestic Support, Medication Support, Meal Preparation, Escorted Outings, Appointments, Leisure Activities. So, what’s next? Contact us on the details below. One of our friendly team will arrange a FREE, no-obligation in-home consultation to discuss how we could help you. Search us online at: www.absolutecareservice.co.uk or find us on www.homecare.co.uk to see what our clients say about us!

Tel: 01372 232 222 • Email: epsom@absolutecareservice.co.uk Address: Courtyard House, 45 Church Street, Epsom, Surrey KT17 4PW

Now is the time to focus upon yourself Feet

REHABILITATION

Muscles

Joints

Shoulder

SLEEP

MUSCLE WEAKNESS

Emotions

Back

CARPAL TUNNEL ANXIETY Breathing

Bowels

ArthritisNeck

Legs

Sciatica

GUT

Tendonitis

DEPRESSION

Hips

PRE-SURGERY

Aches & Pains POST-SURGERY ARMS

We may be able to help you where other health professionals have not

Out of town • Easy parking • No traffic jams • Gentle, individualised and caring treatments

Walking On Air Well Being The Old Chapel Practice, 73 Broad St, Guildford GU3 3BH 01483 454 000

www.walkingonair-guildford.co.uk

Where experience makes the difference

Telephone: (01483) 268847 Lynn Murray & Co is a locally based firm of approachable solicitors, specialising in residential & commercial property, lasting powers of attorney, wills, administration of estates and trusts.

web: www.lynnmurray.co.uk

Paula Marshall Solicitor

Lynn Murray Partner

Shaun Parry-Jones Solicitor

Haidee Priday Partner

Wendy Amos Paralegal

Catriona Lumiste SOLLA Accredited Later Life Adviser & Care Fees Planning Specialist

Do you have concerns about the best way to fund the cost of care for a loved one? Please contact me for a confidential chat with no obligation on your part.

Mobile 07841 823846 Redhill 01737 321206 Croydon 0208 4547482 Email Web

Catriona@financialcaresolutions.co.uk www.financialcaresolutions.co.uk

Home visits can be arranged where appropriate

Independent Financial Advice My services include: Retirement Planning Equity Release Inheritance tax planning Care Fees Planning

Financial Care Solutions Ltd is an Appointed Representative of Best Practice Group which is authorised and regulated by the Financial Conduct Authority. Registered Number 720600 Registered in England No 09712439. Registered Office Abbey House, 25 Clarendon Road, Redhill, Surrey, RH1 1QZ

Choosing the right care home where mum would be happy was so important to me and there was so much to consider Fortunately I didn’t have to face this alone. Anchor has been helping thousands of families make the right choice for more than 45 years. Now mum is enjoying life with new friendships and lots of activities, and with care second to none, I’ve got peace of mind.

45 years’ experience. Not-for-profit.

Moore Place Care Home

Close to local amenities, shops and cafés with views of golf course

Portsmouth Road, Esher, Surrey, KT10 9LH

www.moore-place.org.uk

For more details, call FREE on: 0808 115 9785

West Hall Care Home

Located in 5 acres of safe, beautiful landscaped grounds

Parvis Road, West Byfleet, Surrey, KT14 6EY

www.westhall.org.uk

For more details, call FREE on: 0808 115 2990

Birtley House Nursing Home www.birtleyhouse.co.uk

Long-term Care ~ Respite Care ~ Rehabilitation End-of-Life Care ~ Day Club ~ Supported Living Apartments

Pioneering an innovative approach to delivering care by developing new roles for our nurses and carers, which provide real career development and progression and ensures holistic care for our Residents, to achieve a vibrant lifestyle

Our Matron/Registered Manager, Karen Williams, was voted â&#x20AC;&#x2DC;Manager of the Yearâ&#x20AC;&#x2122; at the recent Surrey Care Association Awards If you think you have what it takes to join the team of Nurses and Carers at Birtley House, please contact us

Birtley House, Bramley, Guildford, GU5 0LB 01483 892055

info@birtleyhouse.co.uk

Reassurance in and around your home

No ont upfr fees

Saga SOS Personal Alarm The Saga SOS Personal Alarm service can be very reassuring for you and give peace of mind for your family. With a 24-hour response team at your ngertips, it gives you the freedom and independence to enjoy your home and garden.

I’m very satisfied with the service. It gives

me the confidence to live on my own. Mrs Parmenter, Lancashire

Here’s how Saga SOS works Step 1 Press the button on the pendant or wristband. Step 2 Within seconds our operator will speak to you through the two-way loudspeaker on the alarm system. Step 3 We will call one of your keyholders or call for medical assistance if you need it.

For more information visit:

saga.co.uk/sos

To speak to one of our friendly advisors and to order Saga SOS call:

0800 068 5059 Lines are open - 8am-6pm Mon to Fri.

SOS Advert 190x134 050516.indd 1

06/05/2016 10:01

Consultus Care and Nursing Because people feel better at home

We recruit the very best carers to look after you or your family

If you would like more information please contact our dedicated team on 01732 355231 or visit www.consultuscare.com One of the UK’s most experienced Live-In Care Providers

Providing a live-in carer 24/7 in the comfort of your own home

Looking for a Care Home in Surrey? At Caring Homes we offer the highest standards of Residential, Nursing and Dementia care. So if you are looking for a care home that offers personalised care on a short stay or permanent basis, contact us to discover how we can meet your needs.

Coppice Lea

Garth House

This 50 bedroom Victorian home has five acres of landscaped gardens and wooded grounds, with fantastic views of the surrounding countryside. Offering Residential, Nursing and Dementia care.

This beautiful 19th Century home has 40 bedrooms and benefits from tranquil Mediterranean gardens, just a four minute drive from Dorking. Offering Residential, Nursing and Dementia care.

Merstham RH1 3QN

Dorking RH4 2AY

Coxhill Manor

Horsell Lodge

Another characterful Victorian home with 60 bedrooms and also benefiting from beautifully maintained gardens, just four minutesâ&#x20AC;&#x2122; drive from Woking. Offering Residential, Nursing and Dementia care.

Offering the highest standards of nursing and residential care in the delightful village of Horsell, less than five minutesâ&#x20AC;&#x2122; drive from Woking. Offering Residential and Nursing care.

Woking GU24 8AU

Woking GU21 4JA

Cranmer Court

Knowle Park

A modern 62 bedroom care home, with an excellent reputation for both care and hospitality, featuring the highest standards of accommodation throughout. Offering Residential, Nursing and Dementia care.

This former manor house has 43 bedrooms and is located beside nine acres of stunning parkland, with fantastic views of the Surrey countryside. Offering Residential, Nursing and Dementia care.

Warlingham CR6 9PE

Cranleigh GU6 8JL

Galsworthy

Moorlands

This magnificent 72 bedroom care home is situated in an extremely sought after location and has fantastic views over Richmond Park. Offering Residential, Nursing and Dementia care.

A large Edwardian property with 40 bedrooms, finished to a very high standard, with a semi-rural location that remains within easy reach of local amenities. Offering Residential and Nursing care.

Kingston upon Thames KT2 7LX

Lightwater GU18 5US

Call 0808 223 5391 or Email enquiries@caringhomes.org caringhomes.org

Photography: www.philashley.com Thanks to: Worplesdon View Care Home, Guildford

WHO CARES for you if you care for someone else? WE DO

Crossroads Care Surrey can help by providing respite care to allow you to take some time back for yourself. Our highly trained Carer Support Workers are able to provide competitively priced home-based respite care packages ranging from 3 to 48 hours, to suit your individual needs.

CROSS ROADS CARE

Whether itâ&#x20AC;&#x2122;s providing complex care to children or the elderly please contact Crossroads Care Surrey to find out how we can help you.

01372 869970 www.crossroadscaresurrey.org.uk

Giving a break to those who need it most Charity Registration Number: 1125048

Pilgrim Wood_Layout 1 14/10/2013 16:05 Page 1

Pilgrim Wood is an elegant, 1920s country house situated in three acres of grounds in an area of outstanding natural beauty close to the North Downs Way. Our elevated position provides remarkable views of the surrounding countryside, yet we are conveniently located only two miles from the centre of Guildford. Registered and compliant with the Care Quality Commission (CQC) for 35 residents over the age of 65 years, we provide long term residential care as well as respite and convalescent care in an individual, family run home. We encourage our residents to partake in an active and varied lifestyle, including festive and social events, regular outings, and a daily program of group activities. We welcome visitors, so please feel free to stop by or call to make an appointment.

Sandy Lane, Guildford, Surrey GU3 1HF 01483 573111 www.pilgrimwood.co.uk pilgrimwood@goldenagehealthcare.co.uk

Live in care “Based in Guildford we are family run home care business that provides friendly, reliable, trustworthy and competent carers who genuinely care" Lucinda Kalupka, Nurse & Registered Manager

A fully managed live in care solution providing:

• Friendly, vetted, trained and proven team of carers • 24/7 ofﬁce support throughout the care package • Companionship, personal care, cooking, trips out, shopping • Experienced in caring for those with dementia, MS & Parkinsons For further information please call Matthew.

Call us today on 01483 224 985 info@homecountiescarers.co.uk www.homecountiescarers.co.uk

We are very grateful to the businesses whose Solicitors & Notary Public Our respected and experienced team offers a personal, responsive and proactive service to clients who need clear and straightforward solutions to their legal issues.

advertisements appear in this publication. As a mark of our gratitude we would like to draw the attention of the readers to their details and announcements. We are required to make it clear however that neither Excellmedia nor the distributor can accept responsibility for any services or workmanship that they may undertake.

Areas of Law • Making a Will •

• Inheritance Tax Planning • • Administration of Estates • • Deeds of Variation •

• Lasting Powers of Attorney and Deputyship • • Trusts • Disputes Over Wills & Estates • •

Telephone: 08450 707040 www.excell-media.co.uk admin@excell-media.co.uk

Please visit our website: www.hanne.co.uk for details of all our services

This brochure was produced by excellmedia

Phone : 01306 776010 - info@hanne.co.uk

Preston PR4 1AT

86 South Street, Dorking, Surrey, RH4 2EW Office Hours: Monday - Friday 9:30am - 5:30pm

The Barn at Westwinds, Bank Lane, Warton

Tuesday 8th December 2015 - St Martin’s Church, Dorking Our Annual Christmas Carol Service will be held on Tuesday 8th December at St Martins Church, Dorking at 2.00pm. We would love to see you there. Please call Lesley Power to confirm your attendance on 01483 446646. Alternatively please email her on: lesley.power@ageuksurrey.org.uk (Please let us know if you require a wheelchair space).

Remember Age UK Surrey in your will We are very fortunate that people remember us in their will and leave legacies to us. As an independent charity Age UK Surrey must raise all the funds we need through our own fundraising campaigns. All the money we raise is spent helping older people across Surrey. If you can help us by leaving us a legacy, please let us know.

Join in the online conversation! www.facebook.com/ageuksurrey

@AgeUKSurrey

PLEASE CUT HERE

Please support us Yes, I would like to support Age UK Surrey. I would like to donate £………………….. Gift Aid Declaration. Please tick box if applicable. Yes I want Age UK Surrey to treat all donations I have made for the last four years prior to this year and all donations I will make from the date of this declaration until I notify you otherwise as Gift Aid donations. I confirm I pay an amount of UK income tax and/or capital gains tax to cover the amount that all charities and Community Amateur Sports Clubs will reclaim on my donations in the tax year. 2014/15. Name …………...……………………………………………………………….

Tel …………………………………………..………………..

Address …………………………………………………………………………

Email…………………………………………………….…..

……………………………………………………………………………………….

Date…………………………………………………………..

Thank you for your support

Data Protection Act 1998 – Information is not shared with third parties but by completing this form you are agreeing to Age UK Surrey using and keeping information about you to let you know about our services, special offers and opportunities. By providing your email address and /or telephone number you’re agreeing to receiving information unless you indicate otherwise by ticking

here:

You may unsubscribe from our communications at anytime.

Age UK Surrey, Rex House, William Road, Guildford, Surrey, GU1 4QZ. Registered charity number 1036450. Tel: 01483 503 414 Fax: 01483 454 614 Email: enquiries@ageuksurrey.org.uk Website: www.ageuksurrey.org.uk www.ageuksurrey.org.uk

Age UK Surrey Rex House William Road Guildford Surrey GU1 4QZ t 01483 503414 e enquiries@ageuksurrey.org.uk www.ageuk.org.uk/surrey/ Although we would like to thank all of the sponsors within this folder for their support, neither Age UK Surrey or Excell Media can recommend or endorse any services or products that they may supply.