Age uk tunbridge wells ebook

Tunbridge Wells

Guide to services Working with and for older people in Tunbridge Wells

SPECSAVERS IN TUNBRIDGE WELLS EXPERTS IN EYES AND EARS Specsavers Hearing Centres provide the same expert and affordable care that you’ve come to expect from our opticians. It’s important to get your hearing tested regularly as well as your eyesight – which is why we offer free hearing tests with our professional hearing aid audiologists.

Tunbridge Wells 119 Mount Pleasant Road Tel 01892 533 550

©2011 Specsavers. All rights reserved.

Don’t Stop Doing the Things you Love When it comes to senior care, Sunrise continues to set the standard. Our expertly trained staff and the high quality personalised care we offer are changing the way people think about senior living.

Everything we do is born from a commitment to providing only the very best care to seniors; from assisted living, nursing and residential care, to our separate ground-breaking Reminiscence neighbourhood bringing comfort to those living with dementia and memory loss.

Visit us anytime to look around.

and nursing care from our dedicated team

• Personalised, individual care plan • High quality, freshly cooked, nutritious meals served in our beautiful dining room

• Activities programme seven days a week

entertainment

Call us on 01732 748400 for more information Sunrise of Sevenoaks, 64-70 Westerham Road, Sevenoaks, Kent TN13 2PZ

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• High quality 24 hour residential

• Regular outings and musical

Sunrise of Sevenoaks

www.sunrise-care.co.uk/sevenoaks

Snapshot of Sunrise in Sevenoaks

• Landscaped gardens and

beautiful interiors offering all the comforts of home

• Single and couples suites Connect with us

available

19/09/2013 11:47

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Our Services .................................................................................................................................................................................................................................................................................

Information and Advice

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Age UK Tunbridge Wells offer confidential information and advice on issues that concern older people.

Often we can feel overwhelmed especially when we need help, and sometimes we can be fearful of sharing private information. Our advisors are trained and the service is confidential and it is always your choice as to how much information you share, and how much assistance you wish to accept.

We can: • explain what benefits are available to older people • help check an individual’s eligibility • assist with applications • arrange a home visit where necessary We have access to the wide range of very informative factsheets produced by Age UK, as well as information on local services and opportunities.

Contact Us

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Age UK Tunbridge Wells Wood Street Tunbridge Wells Kent TN1 2QS t. 01892 522591 e. ianda@ageuktw.org.uk www.ageuk.org.uk/tunbridgewells

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Our Services ................................................................................................................................................................................................................................................................................

We provide a wide range of services for older people in Tunbridge Wells.

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• Advocacy Our advocacy service is designed to to support and help older people to express their wishes.

• Chiropody & Podiatry Our specialists can examine your feet and treat a wide range of foot problems.

• Day care services A day care service providing older people with a comfortable, safe and stimulating environment in which to spend their day.

• Dementia Day Care Service Our Dementia Day Care Service is a safe and enjoyable experience and offers an opportunity for carers to rest.

• Exercise classes We offer a variety of exercise classes with trained instructors within our day care centre.

• Independent Living Support Service Helping older people remain independent in their own homes by assisting with day-to-day living tasks.

• Computer learning centre We run a computer learning centre where you can find out about computers and how to use them.

• Information & advice Our confidential service offering information and advice on issues that concern older people.

• Home bathing service Enabling older people to retain access to their home bathing and showering facilities.

• LGBT Befriending Service We have volunteers with a diverse range of backgrounds and interests who are ready to befriend older people like themselves.

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Our Services ................................................................................................................................................................................................................................................................................

Independent Living Support Service

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The Independent Living Support Service is designed to help older people remain independent in their own homes by assisting with day-to-day living tasks.

These tasks might include: • • • • •

Domestic cleaning Laundry, ironing and changing bedclothes Shopping Gardening and garden maintenance Dealing with correspondence

We tailor the service to your preferences and needs, and will visit you first to discuss the requirements and agree with you the tasks you would like carried out.

Our coordinator will then match you to a suitable support worker who will always carry identification, visit at pre-arranged times, and carry out the tasks we have agreed with you.

The temptation is often to enter into private arrangements with cleaners and gardeners, but sometimes this doesn't work out. It's unlikely you have the resources to thoroughly check someone's credentials and often you have to take the person at face value or rely on recommendations.

With the Independent Living Support service from Age UK Tunbridge Wells, this is a worry you needn't face. All our staff are carefully selected, screened and vetted. They are employed by us and, if you are unhappy with any aspect of the service you receive, you can call us directly and ask the service co-ordinator to deal with the issue.

We do not offer personal care services. However, if your needs are beyond what we can provide, we will be able to assist you in finding the right support through our information and advice service.

For further information or to speak to one of our members of staff about the Independent Living Support Service, please contact us using the details below. t. 01892 522591 e. ils@ageuktw.org.uk

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How you can help Age UK Tunbridge Wells ................................................................................................................................................................................................................................................................................

Volunteering

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The services we provide rely heavily on our team of dedicated volunteers and we are always keen to hear from potential volunteers who want to get involved in the community.

Opportunities range from practical hands-on-tasks such as helping with the provision of day care, to involvement in our one-on-one community services such as advocacy, and information and advice.

Our Board of Trustees is comprised of local interested people with valuable skills and expertise, who wish to play a part in shaping direction and future of the charity. If you have an area of expertise that you feel would be beneficial to us, we would be very happy to hear from you.

Donation

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We offer training and support in addition to reimbursing any expenses incurred. All our volunteers undergo an application process and are subject to an enhanced Criminal Record Bureau check to ensure the safety and integrity of our services.

We really appreciate your donations that help us continue the work we do with and for older people in Tunbridge Wells.

To register your interest in volunteering with Age UK Tunbridge Wells, please contact us using the details below.

Find out about volunteering:

Age UK Tunbridge Wells Wood Street Tunbridge Wells Kent TN1 2QS

t. 01892 522591 e. info@ageuktw.org.uk

t. 01892 522591 e. info@ageuktw.org.uk

If you would like to support our work, please pop into our offices or post any cheques to:

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Care77 Elderly care within the home

Elderly care within the home Office. 01892 577 060

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• www.care77.co.uk

Out of hours. 07943 984 690 01892 577 060 • Office.

Out of hours. 07943 984 690

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Providing long term, short term and respite care · · · · ·

Dedicated professional and caring staff 24 hours.

Secure, friendly and homely environment.

Bedrooms with en-suite facilities.

Nourishing and plentiful meals freshly prepared.

Social and recreational activities programme.

Warm and friendly home promoting independence, dignity and choice.

Caring where it’s really needed.

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N e l l i n g t o n R o a d , R u s t h a l l , Tu n b r i d g e W e l l s , T N 4 8 S J Registered as an Industrial and Provident Society with charitable status 17413R Web: www.rusthalllodgekent.co.uk

NEED HELP WITH ADAPTING OR KEEPING YOUR HOME WARM? Assistance may be available to enable vulnerable householders in the borough of Tunbridge Wells to live safe and warm in their own homes

Disabled Facility Grants – means tested financial assistance

to provide adaptations recommended by the Occupational Therapist e.g. bathroom adaptations, stairlifts.

Handyperson Service

– to assist elderly or disabled home owners with small repairs / adaptations to their home.

For further information and to find out if you are eligible for help call the In Touch Home Improvement Agency on 0845 605 7017 Assistance may be available for vulnerable households to provide insulation and heating, for more information please contact

Enterprise on 0800 521 660

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Larchmere House is a small independently owned Nursing Home in the pretty rural village of Frittenden. We provide 24 hour live in Nursing Care for up to 33 residents.

We understand how difficult the move into a nursing home can be and our friendly team are here to offer you and your loved one support and guidance throughout. At Larchmere House we have a team of qualified staff that are dedicated to providing high quality care in a homely environment.

Please feel free to drop in at any time for a friendly chat and to view the home.

Reassuringly tasty, nutritious and dependable.

Now that’s a recipe for an easier life.

Beulah Lodge Rest Home in Royal Tunbridge Wells Roast Chicken Breast with Stuffing and Vegetables £3.95 We’ve been taking care of mealtimes for over 22 years. Our delicious range of 260 frozen meals covers all mealtimes, including special diet options. Our drivers go the extra mile to ensure you’re happy with our service – they’ll even pop the meals directly in your freezer, if that’s more convenient for you.

Our service is commitment-free, so you can order whenever you need to.

Other available ranges: Ĺ? Fork Mashable Ĺ? Pre-mashed & pureed

MEALS FROM ONLY ÂŁ2.95

FREE DELIVERY

For your FREE brochure or to order an Introductory Menu Pack call us on

Introductory Menu Pack for only ÂŁ19.95

5 main meals (all with vegetables): Roast Chicken Breast with Stuffing Shepherds Pie Pork & Leek Sausages with Somerset Cider Gravy Salmon & Broccoli Supreme Chicken & Vegetable Casserole 4 Desserts: Apple Pie & Custard Lemon Sponge, Lemon Sauce & Custard Apple Crumble & Custard Jam Sponge & Custard

029 2034 2008 01732 860018 tunbridgewells@wiltshirefarmfoods.co.uk cardiff@wiltshirefarmfoods.co.uk

wiltshirefarmfoods.com Menu Pack items and prices correct at time of going to print

Order code: IN1

Located at the heart of the town, Beulah Lodge occupies a large listed Victorian house providing: ˆ 6IWMHIRXMEP GEVI JSV XLI IPHIVP] ˆ 0SRK XIVQ GEVI ERH WLSVX WXE] VIWTMXI ˆ )\GIPPIRX LSQI GSSOMRK ˆ WYTTSVX JVSQ XVEMRIH WXEJJ ˆ )R WYMXI WMRKPI FIHVSSQW ˆ :EVMIH EGXMZMXMIW SYXMRKW ˆ % JEQMP] VYR TIVWSREPMWIH WIVZMGI 8S WII JSV ]SYVWIPJ [LEX &IYPEL 0SHKI LEW XS SJJIV TPIEWI GSRXEGX us on 01892 543055 SV IQEMP Rebecca.lince@beulahlodge.co.uk to arrange a visit.

1 Beulah Road, Tunbridge Wells, Kent, TN1 2NP

www.beulahlodge.co.uk

Practical, supportive & clear Advising families over many generations, we are used to planning ahead for when life can become more complicated with old age. We also find that not everything goes to plan and there are those who don’t make plans.

We are there to help. · Preparing Lasting Powers of Attorney · Advising Attorneys and Deputies · Acting as Attorneys and Deputies · Applications to the Court of Protection · Preparing Wills and Trusts · Planning for Inheritance Tax and Care Fees

www.ts-p.co.uk Tunbridge Wells T 01892 510000 Thames Gateway T 01322 623700

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www.excell-media.co.uk

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A: The Barn at West Winds, Bank Lane, Warton, ...............................................................................................................................................................................................................................................................................

Preston, PR4 1AT ...............................................................................................................................................................................................................................................................................

E: admin@excell-media.co.uk T: 08450 707040 ...............................................................................................................................................................................................................................................................................

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Please scan for Age UK Tunbridge Wells Website www.ageuk.org.uk/tunbridgewells

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D o w n l o a d a Q R r e a d i n g A p p f r o m y o u r M o b i l e d e v i c e / Ta b l e t t o s c a n t h e a b o v e

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Contact Our Services .................................................................................................................................................................................................................................................................................

Advocacy e. advocacy@ageuktw.org.uk Day care services e. daycare@ageuktw.org.uk Independent Living Support Service e. ils@ageuktw.org.uk Technology and Training e. it@ageuktw.org.uk Information and Advice e. ianda@ageuktw.org.uk

To find out more about any of our services please contact us on: Age UK Tunbridge Wells Wood Street Tunbridge Wells Kent TN1 2QS t. 01892 522591 e. info@ageuktw.org.uk www.ageuk.org.uk/tunbridgewells Chief Officer: Sandra Springett

Although we would like to thank all of the sponsors within this folder for their support, neither Age UK Tunbridge Wells or Excell Media Ltd can recommend or endorse any services or products that they may supply.

Age UK Tunbridge Wells registered charity number 7956458. Company Registration Number 6825798.