Age Concern Windsor 2016 by Excell Media

Registered Charity No. 298339

Spencer Denney Centre

Park Corner, Off Clewer Hill Road Windsor, Berkshire, SL4 4EB

PART OF AGE UK

Telephone: 01753 860685 Mobile: 07749 895736 Email: info@ageconcernwindsor.org.uk

Guide to Services

Spencer Denney Centreâ&#x20AC;&#x2122;s people carrier

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Welcome to Spencer Denney Centre In 1998, thanks to the Royal Borough of Windsor and Maidenhead, we were given a permanent home at The Spencer Denney Centre in Park Corner, formerly a workshop for older people. In 2001, we became part of the federation of Age Concern England, and changed our name to Age Concern Dedworth Windsor. Since being at Spencer Denney, working with the local community, we have developed and expanded the Centre's activities.To reflect this we became Age Concern Windsor in 2003. In 2012/13 we became part of the merger between Age Concerns and Help the Aged. We are proud to be part of the new AGE UK England and are now officially friends of AGE UK Berkshire 0118 959 4242 2014/2016 our centre has expanded and we now support local people with early Alzheimers. The Spencer Denney Centre is now a community hub for local support groups and social groups. Age Concern groups across the UK have a common objective:

"To promote the well being of all older people and help make life a fulfilling and enjoyable experience" Age Concern believes that an older person, like any other, is an individual and a full member of society who has a right to:

. . .....

Respect for her or his individuality Independence Privacy and Dignity Genuine and informed choices The chance to develop new skills and knowledge The forming and continuation of friendships Have her or his views be known, listened to and accepted

Contact the manager for Details Voice Mail 01753 860685 Mobile 07749 895736 e-mail info@ageconcernwindsor.org.uk www.ageconcernwindsor.org.uk

Although we would like to thank all of the sponsors within this folder for their support, neither Age Concern Windsor or Excell Media Ltd can recommend or endorse any services or products that they may supply

Client Services

New Clients We currently have many regular members. We welcome newcomers to the Centre.To find out more Contact Us. Spencer Denney Centre Day Care are held on a Tuesday, Wednesday,Thursday and Friday. Membership is available for those within the Windsor catchment area. The day includes a three course meal, and transport if needed. The day costs £16.00, and transport is charged at £4.00 each way. The annual subscription is £15.00

Exercises Various exercises take place for members only on Tuesday: Wednesday: Thursday: Friday 11:15am at The Spencer Denney Centre Computer Sessions in the IT room Computer and Internet facilities are available please phone for details Spencer Denney Centre 01753 860 685

Volunteers Over 50,000 people volunteer with AGE UK, across the country. That is about five volunteers for every paid member of staff. More than half of these volunteers are aged 50 years and over. Despite these numbers, we still need more people to offer us their time, skills, knowledge and experience to help support our work. There are many health and social benefits to getting involved in your community. As a volunteer you can gain much

Volunteers needed at Spencer Denney Centre Day Centre helpers To help with activities and assist with meals Drivers to help out when our regular driver is on holiday IT ROOM HELPERS for our regular Drop-In sessions What we can offer you Different people get different things from volunteering here are some examples: To meet new people, of different ages / backgrounds plus find new friendships To learn new skills, they are many free courses available to volunteers To expand and share your knowledge and experience To directly impact on the lives of older people To gain valuable experience for the CV To have fun! To feel good about putting something back in the community To make good use of free time To work as part of a team and feel like you belong to something important To learn more about the voluntary sector Payment of out-of pocket expenses (eg travel) Whether you have a few hours or several days to spare, your support would be valued and greatly appreciated. To find out more please ring: 01753 860685 Spencer Denney Centre acknowledge with thanks the funding they have received from Royal Borough Windsor Ascot Maidenhead in support of the Day Centre and its services

Additional Services

RBWM Advice and Information 01628 683744 - www.rbwm.gov.uk CAB 03444 111 444 - www.maidenheadcab.org.uk Age UK Advice 0800 169 65 65 - www.ageuk.org.uk Singing for Pleasure with Julia every Tues and Fri term time only Sales New clothes from Hilary Term time Upton House School Pupils visit Wednesdays S.M.I.L.E So Much Improvement with a Little Exercise is held each Monday from 1:30 pm to 3:00 pm. For SMILE program CONTACT 01753 778577.VISIT leisurecentre.com

Facilities for Hire The Centre is available for hire to community groups, or for meetings, workshops, exhibitions etc. The building is fully accessible with user friendly facilities. The Main Hall can seat up to fifty people. It can be suitably configured using a combination of chairs and tables to meet the needs of those hiring the facility. The Lounge is around two thirds the area of the Main Hall.The two halls can be connected through the adjoining double doors. Black-out blinds can be deployed to facilitate film or slide shows.There are ample 13 amp power outlets and the hall can be closed off from the adjoining rooms. If required, the Main Hall can be hired along with the connecting lounge area. The Kitchen is modern and well equipped. There is a separate fully equipped IT room which includes a smart board.

IT Services Facilities

The purpose built IT suite at the Spencer Denney Centre is equipped with both desktop computers and laptops, although people are encouraged to bring their own laptops if they have them. The building has been funded by the Windsor and Eton Rotary Group, the furnishings by the local Co-operative Funeralcare, and the equipment from private donations.

Courses

Courses in the most popular aspects of IT are provided. Some are run as a series of classes while others are designed to be stand alone and can be attended as required.

One to one sessions

These are offered for those people who find the constraints of a classroom course limiting. Tutors are happy to help with most PC issues; many people want to learn the basics, starting to use a PC or laptop, accessing the internet, sending emails, using Skype and writing letters. During these sessions, people can also get help on using tablets and smartphones.

Drop in sessions

Run by volunteers, these allow people to address any issues they have with a particular PC problem on an ad hoc basis.

Hiring

The IT room is available for hire in addition to the classes. It can be set up in different ways: As a standard classroom with desks around the outside with internet enabled computers. As a standard classroom with desks around the outside but without computers for general training sessions With rows of tables for training sessions that do not use computers. Cinema style with all the tables removed and chairs set out in rows for watching presentations or films With a central table for meetings

Contact details

Telephone 01753 860 685 or email info@ageconcernwindsor.org.uk

Local support, guidance and services for people with dementia, their carers and families in Maidenhead, Windsor, Ascot, Slough & Langley. Drop In Centres An informal chance to catch up and meet new friends…Come in and have a friendly cup of coffee and a chat.  Advice and information is available on all aspects of Dementia.  Private one-to-one talks are also available. Maidenhead Drop-In Centres are held twice a week on Mondays from 10am-12.30pm & Thursdays from 10am – 12pm. Come and join us at the United Reformed Church Hall, West Street, Maidenhead SL6 1RL

Slough Drop-In Centres are held twice monthly on the 2nd and 4th Tuesdays of the month from 10am to 12pm.Come and join us at the Kingsway United Reformed Church, Church Street, Slough SL1 1SZ

Langley Drop-In Centres are held twice monthly on the 1st and 3rd Tuesdays of the month from 1pm to 2.30pm. Come and join us at the Holy Family Church (St Joseph’s Room) Trelawney Avenue (opposite the Library), Langley SL3 7RE

Lunch Clubs

(must be prebooked)

Maidenhead Lunch Club Held on the 2nd Monday of each month from 12.15pm at the United Reformed Church, West Street, Maidenhead. SL6 1RL.

Toby Carvery, Stafferton Lodge, Braywick Road, Maidenhead. SL6 1BN.

Ladies that Lunch A monthly ladies only

lunch for carers on 3rd Wednesday of every month 12.30pm at Toby Carvery, Stafferton Lodge, Braywick Road, Maidenhead. SL6 1BN.

Former Carers Lunch A friendly social lunch for past carers on the 1st Wednesday of each month 12.30pm Toby Carvery, Stafferton Lodge, Braywick Road, Maidenhead. SL6 1BN.

Slough & Langley Lunch Club Our lunches are an enjoyable social event in a relaxed safe environment – held every other month, please contact us for further information.

Moves & Grooves For people with dementia and their carers and former carers. Our tea dance afternoon is an enjoyable, fun social event where people can participate as much as they like. Refreshments will be provided.

Ascot Moves & Grooves Takes place on the 3rd Thursday of each month from 2pm to 4pm at King Edwards Hall, King Edwards Road, Ascot SL5 8PD

Windsor Moves & Grooves Takes place on the 4th Thursday of each month from 2pm to 4pm at Gardeners Hall Community Centre, 213 St Leonards Road in Windsor SL4 3DR

Mates with Plates A monthly men only lunch club giving the opportunity to chat about male type pursuits while their carers are being hosted in another part of the venue or for them to have a brief period of respite with the Ladies that Lunch. Held on the 3rd Wednesday of every month 12.30pm at www.alzheimersdementiasupport.co.uk www.alzheimersdementiasupport.co.uk www.alzheimersdementiasupport.co.uk

Multi Lingual Advice & Services Our Multi Lingual Dementia Awareness Trainer is fluent in Punjabi, Hindi and Urdu and will be attending a number of surgeries in Maidenhead, Slough and Langley on a weekly basis. Please contact us for details.

AAP KI SEHAT SANGEET KE SANG (Your Wellbeing through Music)

Can help to improve your mood and wellbeing through stimulation and gentle exercise. Refreshments Available at Age Concern,The Village, 102-110 High Street, Slough, Berkshire, SL1 1HL. We meet each Wednesday from 11am to 1pm during term time (excluding the last Wednesday of each month)

WARZISH TAAL KE SAATH (Moves to Melody)

A Monthly Service for Asian people with dementia and their carers. Come and join us for a fun activity to promote your health & wellbeing. Meeting at the Studio (2nd Floor with lift), Age Concern, High Street, Slough SL1 1HL. Refreshments available. We meet on the last Wednesday of each month from 11am to 1pm (term time only)

Singing for Pleasure For People with dementia and their carers. Term time only. This is a light-hearted, fun and interactive get together for people with dementia accompanied by their carers.

Langley – Mondays

Refreshments from 1pm. Singing starts at 1.30 to 2.30pm each Monday afternoon. We meet at Slough Mencap, Spitfire Close (off Common Road) Langley SLB 8JU.

Windsor – Tuesdays

Refreshments from 1pm. Singing starts at 1.30 to 2.30pm each Tuesday afternoon. We meet at All Saints Church, Dedworth, Dedworth Road, Windsor SL4 4JW.

Maidenhead – Fridays Singing starts at 10.30-11.30am each Friday Morning. We meet at Boyn Grove Dementia Resource Centre, Courthouse Road, Maidenhead, SL6 6JE.

Out & About Our aim is to provide stimulating, fun days out for mobile people with early stage dementia, In doing so, we hope we can provide their carers with a welcome break. Our popular Out & About Service offers People with Dementia the opportunity to enjoy a wide variety of outings and activities on a regular basis, which meet on Tuesdays in Maidenhead and every 2nd Thursday in Windsor. This Service is delivered by Sandra Williams, our Out & About Service Coordinator and is supported by a team of dedicated volunteers. There are eight places on both our Maidenhead and our Windsor (Dedworth) service. This is an opportunity to make new friends with people who face similar challenges, with the promise of much fun and laughter

Alzheimer Café We welcome those who are affected by any type of Dementia or memory loss, their families and friends and any others interested. There will be a presentation on a Dementia related theme. There will be an opportunity to meet and talk to health and social professionals and Advisor’s from Alzheimers Dementia Support on an informal basis. 1st Wednesday evening of each month (exc. August) 7:30pm-9:30pm at:Windsor Age Concern, Spencer Denney Centre, off Clewer Hill Road, Windsor, SL4 4EB.

‘ADS’ Contact Information Telephone 07516 165647 07516 165665

Terrie Hall Nancy Thorn

Email info@alzheimersdementiasupport.co.uk Website www.alzheimersdementiasupport.co.uk Postal Address

Alzheimers Dementia Support, Unit 113, 5 High Street, Maidenhead, Berks, SL6 1JN

Registered Charity Number: 1143867

www.alzheimersdementiasupport.co.uk www.alzheimersdementiasupport.co.uk www.alzheimersdementiasupport.co.uk

CONCERNS WITH YOUR HEARING OR BALANCE? COME AND BE SEEN BY QUALIFIED, REGISTERED CLINICIANS PRINCESS MARGARET HOSPITAL OSBORNE ROAD, WINDSOR, BERKS SL4 3SJ BRIDGE CLINIC BRIDGE ROAD, MAIDNEHEAD, BERKS SL6 8DG Our Services: • Free Hearing assessments • Hearing aid Dispensing and repair of hearing aids • Balance Assessments and rehabilitation • Tinnitus assessments and treatment • Custom made monitors, noise protection and swim plugs

Sarah Reynolds at Parfitt Cresswell Solicitors explains why clients enjoy dealing with her and her team. ‘I will be honest, when I say I am a solicitor some people look scared! I assure you though that my team and I are very human. The issues we deal with such as Wills, Tax, Powers of Attorney, and what to do when a loved one passes away can be difficult in many ways but we strive to make dealing with them as easy and gentle for our clients as possible. How we do what we do is as important as what we do, so if you would like advice from a team who are friendly, genuinely care and who will go the extra mile for their clients, please contact us on 01753 271640 for a free consultation.’ Email: sarah.reynolds@parfittcresswell.com

www.parfittcresswell.com 17-21 Victoria Street Windsor, Berkshire SL4 1HE

Tel: 01753 743182 or 07887 941503 Email: lynette.elliott@windsor-ent.co.uk www.windsor-ent.com

Parfitt Cresswell are authorised and regulated by the Solicitors Regulation Authority No. 71480.

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Contact us and discover how Lifeline can change your life: Telephone: 01628 545000 email: homeassistance@housingsolutions.co.uk or visit www.housingsolutions.co.uk

Expert friendly legal advice, on your doorstep Wills, Probate, Powers of Attorney, Trusts, Tax and Elderly Client Services Established in 1908, Parfitt Cresswell Solicitors have an outstanding track record of client care and legal success. We have evolved into a modern, dynamic and progressive company with a reputation for delivering the right advice efficiently and cost-effectively. Our legal advice is expert, our service is excellent and our fees are competitive. We also fully believe in traditional values such as quality, trust and sensitivity, which has enabled us to develop long lasting relationships with our clients. Our friendly and experienced team are able to advise you with the following and more:-

WILLS & ESTATE PLANNING • Make sure you choose who inherits your assets after you have passed away, so your loved ones are provided for and in the best possible way. • Protect your assets – Can you reduce future tax bills? Can you mitigate against care home fees? We can help.

POWERS OF ATTORNEY • Make sure someone you have chosen can legally make financial and health and welfare decisions on your behalf if you cannot. We can advise on and prepare the appropriate documents. • Get advice regarding using power of attorney documents correctly when making decisions for someone else.

COURT OF PROTECTION • Need to make decisions for someone who hasn’t made a power of attorney? We can advise you on the process to follow.

WHEN SOMEONE DIES • We can advise on all aspects of the estate administration process, such as applying for a Grant, bringing in assets, paying the correct amount of tax and producing accounts. • Disputed estates are sadly on the increase. We can help.

For an initial consultation please call Sarah Reynolds (nee Palmer), Katie Lightfoot or Alison Courtenay on 01753 271640. Or email – sarah.reynolds@parfittcresswell.com; katie.lightfoot@parfittcresswell.com; alison.courtenay@parfittcresswell.com. Home visits can also be arranged.

Windsor’s Brightest Solicitors 17-21 Victoria Street, Windsor, Berkshire. SL4 1HE • Tel: 01753 271640 Email: enquiries@parfittcresswell.com • www.parfittcresswell.com Offices also in Fulham; Caversham; Haywards Heath; Edenbridge and Tunbridge Wells. Parfitt Cresswell are authorised and regulated by the Solicitors Regulation Authority No. 71480

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01628 777 888 - 07583 777 888 A caring service for elderly and disabled passengers At Sovereign Cars, we pride ourselves on our courteous and punctual drivers, and caring approach to customer service. We will ensure you are provided with a vehicle that is easy to get in and out of, and provide the assistance necessary where required. If you don’t want the hassle of consulting bus timetables, or the worry of relying on friends or relatives, we are here for you. Minibuses and MPVs available for groups We can provide pre-booked minibuses, as well as MPVs and wheelchair accessible vehicles for group excursions and outings. Just call us today to arrange a car and driver from Sovereign Cars. All our drivers are enhanced CRB and DBS checked and licensed by the Royal Borough of Windsor and Maidenhead.

All major credit cards accepted

Email: sovereigncars@hotmail.co.uk www.sovereigncarsmaidenhead.co.uk At Sovereign Cars, we pride ourselves on our caring, attentive service.

The company is run by Sally Endacott-Phillips and Samantha (Sam) Major. Together they have over 45 years’ experience within the care industry. Crediton Care Services is registered with the Care Quality Commission (CQC). The company is compliant with current recommendations for best practice, and continually strives to develop and improve the standard of the services available. We are able to offer you: Support for personal care – washing and dressing Prompting and encouraging the client to take their medication(s) Able to provide help with preparing meals, snacks and drinks Help with housework and laundry

90 High Street, Crediton, Devon EX17 3LB Tel: 01363 775274 Mob: 07885912203

Email: creditoncareservices@btconnect.com

Help to arrange collection of prescriptions Liaison service with associated health care professionals Sitting/enabling service day or night Help with shopping Help source equipment Supply information/phone numbers for other professional services that we liaise with i.e Chiropodist, hairdressers and gardeners etc.

VILLAGE

High quality care in your own home

Lynwood Care Centre has been providing life enhancing, high quality residential and nursing care since 1948. Our fully trained, professional care teams also provide support to people in the local area who live independently in their own home.

Our Home Care Services can help you with: Personal care Domestic care Nutritional care

Social care Financial care and correspondence

For further information, please do get in touch:

01344 298190 lynwoodhomecare@lynwoodvillage.co.uk lynwoodvillage.co.uk BEN - Motor and Allied Trades Benevolent Fund. Lynwood Court, Lynwood Village, Rise Road, Ascot SL5 0FG. A charity registered in England and Wales (no.297877) and Scotland (no.SC039842).

o you never seem to find the time to get round to doing all those little jobs around the house or garden? Are you looking for a reliable and trustworthy service that is small enough to care and works hard to ensure that customers are satisfied? Then call Tiptrees Property Maintenance. Clean and tidy. No job is too small.

“We felt ategi took the time to get to know us and did not rush us into a decision to Homeshare” Charlotte “It’s good to have the house used more fully and to share meals together in the evenings” Tony

CALL NOW 01494 568 888 or email adminbucks@ategi.co.uk

CARING TO MAKE A DIFFERENCE…

Reassuring support for your family and friends in their own home Heritage Healthcare is a leading and distinctive provider of specialist homecare services in the Windsor, Ascot, Maidenhead, Beaconsfield, Gerrards Cross, the Farnhams and Slough areas. Heritage Healthcare specialises in providing expert care to support those wishing to maintain a quality of life that allows them to be as independent, active and well as possible in the familiar surroundings of their own home. Its distinctive range of regulated homecare services are created to empower and give respect and dignity to clients. Husband and wife team Adrian and Romola agree, “We are very proud of the company’s heritage of delivering professional home-based care. We sensitively work with each client and his/her Adrian and Romola family to create a bespoke Support Plan, which Owners and Directors ultimately enables the individual to enjoy a good quality of life.”

Heritage Healthcare considers its clients and trusted care staff as ‘family’. It upholds its core values of ‘integrity’ and ‘service excellence’. The company is reputed for its ‘John Lewis’ standards of care that are delivered with the utmost pride, respect, dignity and discretion. Based on personal experiences, ‘Dementia Friend Champions’, Adrian and Romola, understand the importance of being able to confidently entrust a loved one’s care to Heritage Healthcare. Their team of highly skilled and compassionate carers are trained to recognise the different types and stages of dementia and are experienced in helping individuals and their families to cope with the daily challenges. Every client receives a visit by at least one of the Managers, to ensure that the best care is delivered to meet the individual’s specific care needs, wishes and desired outcomes. Romola maintains, “We do not believe in taking shortcuts when serving our clients. Equally, as an accredited ‘Living Wage Employer’, we are committed to robustly training and treating our carers with respect and fairness, resulting in the delivery of excellent care.”

HIRING CARERS NOW

“I have never experienced such caring and efficient staff. 10/10.” Mrs S - Client WE LISTEN, UNDERSTAND AND THEN CARE

Services include: • Personal Care • Companionship • Dementia Support • Housekeeping • End of Life

• Hospital to Home (Reablement) • Respite • Complex Needs • Live-In

For advice or further details you can meet our friendly Care Team weekly at Boots in Windsor, or contact us directly:

CALL: 01753 428028 Open 7 days a week

Email: care@windsor.heritagehealthcare.co.uk

www.heritagehealthcare.co.uk/windsor

PLEASE JOIN US - WE NEED YOU “Supporting local people with learning disabilities, their families and carers”

Can you spare a few hours a month? • Volunteer at our social clubs • Share a skill - IT, marketing, dancing, music, gardening • Help run a creative workshop • Help with fundraising • Drive our minibus • Make a donation • Consider leaving a legacy to Windsor Mencap Charity Number: 230318

www.windsormencap.org 01753 428019

Specialists in providing people with care in their with care in their own homes Home Instead are rapidly building a reputation as one of the UK’s leading care companies enabling older people to continue living in their own homes. Our caregivers take great pride in helping our clients to lead more comfortable and confident lives and we tailor our services to each client’s individual needs. Nothing is more important to us than providing a friendly, flexible and reliable care service that works for everyone in your family. From just a couple of hours a week to full time, our care is available 24 hours a day, 7 days a week. For Home Instead it’s personal. Services include: • Companionship • Light housekeeping • Local transportation and errands

• Meal preparation • Convalescence support • Shopping • Medication reminders

• Personal care • Specialist dementia and Alzheimer’s care and much more…

We provide services in: Ascot • Binfield • Bracknell • Eton • Old Windsor • Runnymede • Sunningdale • Sunninghill Virginia Water • Windlesham • Windsor and surrounding areas

For more information, please call: Windsor on 01753 613046 or Ascot on 01344 233147 Alternatively, please visit www.homeinstead.co.uk

Consultus Care and Nursing Because people feel better at home

We recruit the very best carers to look after you or your family

Great careers for carers, great carers for our clients. If you would like more information please contact our dedicated team on 01732 355231 or visit www.consultuscare.com One of the UK’s most experienced Live-In Care Providers

Providing a live-in carer 24/7 in the comfort of your own home

Personal Financial Planning and Corporate Financial Services Ascot Lloyd is a national independent financial advice business. We provide a high quality, personal service to clients, regardless of the size of their portfolio. We understand that at different stages of our clientsâ&#x20AC;&#x2122; lives they will have different requirements for financial advice.

Navigating through the complex financial maze requires professional advice to ensure our clients make the right decisions and can enjoy their financial wealth.

Our areas of expertise include: n Protecting your inheritance

n Pensions

n Help for powers of attorney

n Investments

n Long term care plans

n Savings

n Equity release

Ascot Lloyd supports SOLLA and has a number of local later life accredited advisers.

Ascot Lloyd Financial Services Limited 4 Forest Court, Oaklands Park, Wokingham, Berkshire, RG41 2FD 0345 345 5111 info@ascotlloyd.co.uk www.ascotlloyd.co.uk

FCA 150620 Incorporated in England and Wales under registration No.2671680. Authorised and regulated by the Financial Conduct Authority. Investors should be aware that the price of investments and the income from them can go up and down and that neither is guaranteed. Past performance is not a guide to the future. Investors may not get back the amount they invested.

Another quality publication by: Ltd

www.excell-media.co.uk The Barn at West Winds, Bank Lane, Warton, Preston, PR4 1AT admin@excell-media.co.uk 08450 707040 Although we would like to thank all of the sponsors within this folder for their support, neither Age Concern Windsor or Excell Media Ltd can recommend or endorse any services or products that they may supply.