Age UK Harrow

Harrow

Guide to services Working with and for older people in Harrow

+ ADVANCING HOMECARE

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It’s Your Choice!

OneCare specialises in long term and complex care through to support with everyday living throughout Harrow and London.

We provide a tailored care package choice and control to meet with the needs and aspirations of you or your loved ones.

We are available to care for you or your family member 24 hours a day.

We are a specialist service provider for people with:

t %FNFntia/Elderly t 4troke rehabilitation t 4ensory impairment

Our services include:

t 4VQport for people with dementia t Elderly care t Personal care t -Jve in care

t Autistic spectrum disorder t 1hysical and mental disabilities t Learning disabilities t Palliative care t 3FTQJte care t Companionship services t %PNFTUJD EVUJFT

Financing your care:

Financing your care can be worrying, which is why we are more than happy to discuss the best options for your care to ensure the best solution for your personal circumstances.

CARE PLAN AND RISK ASSESSMENT

FREE

CALL US TO EXPERIENCE OUR QUALITY SERVICE

0208 427 1441- 07875 427802

Web: www.onecare-uk.com Email: info@onecare-uk.com OneCare is registered with the CQC and recognised by local authorities

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Products & Services .................................................................................................................................................................................................................................................................................

Advice service

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Who is it for?

Age UK Harrow Advice Service is for all older residents within London Borough of Harrow.

Our aim is simple: We believe that age should be valued, that choice is important throughout life, and that older citizens have a right to stay independent for as long as possible.

What service is provided?

Older residents can use this Advice Service either by telephone or drop in service at our office on Monday, Tuesday and Thursday between 10am and 1pm.

Appointments are arranged for lengthy interviews and form filling either at our office or, for the housebound, in their own home.

We can help you with: Benefits, Housing, Care homes, Transport, Leisure and Social activities, Your rights to Social Services and most other things that affect your quality of life. If we cannot help you, we will try and put you in touch with people who can.

Is there a charge?

No, the service is free.

What we can offer you: · We will give you information that is accurate and up to date. · We can explain the choices you have. · We will give you information to help you reach your own decisions. · We will deal with all your issues in confidence and will only act with your signed consent.

How we work: · We will keep your business confidential. · You can talk to us in private. · We will not be influenced by any interest other than yours. · We have an equal opportunities policy which we observe at all times. · We are accessible to people with disabilities and reduced mobility.

What should you do now?

For free confidential advice call us between 10 –1 pm Mon, Tues and Thurs (Wed by appointment only) on 0208 861 7980

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Advocacy

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Who is it for?

This service is for Harrow residents who are 60 and over.

What service is provided?

The Advocacy service provides vulnerable older people with: · Information - an independent view of the issue being discussed. · Support - to get your views heard. · Representation - a vetted trained Advocate is assigned to help you with your problems. · Assistance with asking for and obtaining the services to which you are entitled. · Independent representation on your unmet care needs. · Someone to listen to you, while respecting your wishes and views.

What do Advocates do?

Advocacy is a form of representation. If someone speaks, writes letters, or makes presentations on your behalf, then he or she is advocating for you. · Advocates listen to you. · Advocates respect your wishes and views. · Advocates support you to get your views heard.

Products & Services · Advocates give an independent view of the issues being discussed. · All our advocacy volunteers are fully trained and their training is ongoing.

Advocates independently represent your unmet care needs.

Advocates do not: · Represent you in a legal capacity. · Visit you without prior appointment. · Run your errands. · Interfere with your finances. · Discuss issues you have not raised.

Advocates have no direct or professional involvement in provision of social/health care services.

Is there a charge?

This service is free for Harrow residents who are 60 and over.

Additional information?

We deal with all your issues in confidence and will only act with your signed consent.

What should you do now?

Call Age UK Harrow for free and confidential advice.

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Home Visiting

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Who is it for?

The visiting scheme was set up to provide friendship and contact to housebound older people who live in Harrow. The service is free and aims to alleviate loneliness caused by isolation.

Who provides the service?

The Home Visiting service is provided by volunteers who have contacted Age UK Harrow wanting to help older people who find it difficult to get out from their house and who would welcome a regular visitor. The volunteers are from many different backgrounds and age groups and some who work full time, several close friendships have been built through our scheme, which is pleasing.

What service is provided?

What do the volunteers do when they visit?

The main purpose is to build friendship, provide companionship and trust. Occasional trips out are sometimes arranged between the volunteer and the person they visit.

What volunteers should not be expected to do!

Please remember that the visitor is an unpaid volunteer and the main purpose of the scheme is to promote friendship. The visitors must not be asked to do cleaning or assist with personal care.

Other facilities exist to provide this support.

Should you require information about additional local services, please ask your visitor to notify Age UK Harrow and they will arrange for someone to contact you to discuss this.

What happens after the volunteer has started visiting?

The volunteer or the person that they visit can contact Age UK Harrow at any time if there is anything that they would like to talk over.

A representative from Age UK Harrow will periodically telephone both people to check how the visits are progressing.

Additional information Safeguards for the users and support for the volunteers.

All volunteers that apply are subject to our careful interview procedure. All volunteers are issued with a personalised photo identification card, which they have to use during their Home Visit.

Some Volunteers prefer not to give out their home telephone numbers.

Please respect this, you should always contact our office with any queries you may have in the first instance.

What should you do now?

If you would like to use this service please contact the Volunteer/befriending officer on 020 8861 7980.

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Sustainable Services .................................................................................................................................................................................................................................................................................

Social and Activity clubs

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Exercise groups • Tai Chi Classes Tuesdays am: Area: Wealdstone 10-45am - 11.45am Fridays am: Area: Harrow Central Mosque 11.30am 12.30pm

Computer Training Courses We offer a range of courses catering to your IT Needs: • One to one sessions at Age UK Harrow.

• One to one computer training in your home: • 6 week Beginner Course at different venues around Harrow.

• Yoga Wednesday am Area: Honeypot Lane Stanmore 11-12 am

All our IT support/course are designed to cover all the basics of getting to know your computer.

We cover topics such as:

• Seated exercises Area: Wealdstone Friday 11-12 am for the local African Caribbean group.

This is a great way to meet new friends and stay healthy.

Keyboard skills, using the internet safely, setting up email accounts, Skype and Facebook.

Friday Lunch Club We are running a Friday lunch in partnership with St. Peter’s Church, Summer Road, Harrow.

We are open 12-2pm and offer a 2 course meal for members, there is a small charge for this service. If you would like to attend this group please contact sustanible services on 0208 861 7980 for further information.

A Home assessment is required for this service.

Tuesday Afternoon Social club Tuesday pm: Area: Wealdstone at Age UK Harrow 1.30-3.30 pm.

This is an informal social group meeting to enjoy activities such as board games, bingo, talks and lively discussion groups.

We charge for this service at an affordable rate, and you will need to book a place by contacting sustainable services on 020 8861 7980.

We would assess your needs then offer the best solution: Home - Your first session will be a home assessment to enable us to devise a training programme to help you. Our tutors will then advise you how many sessions you will need.

These sessions are designed for clients who are unable to attend one to one sessions in our office.

At Age UK Harrow Office: We offer a one to one assessment to devise a training programme to meet your needs. Our tutors will assess how much support you will need and advise how many sessions you will need.

For both services you will need to complete an application form giving us as much information as possible to ensure our tutor can adapt the assessment to your learning requirements.

What does it cost?

We offer reasonable rates for these courses and offer a rolling programme of courses depending on the demand. You will need to pay in advance for the course. To book a place contact sustainable services on 0208 8861 7980.

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Trips and Outings:

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We offer a range of trips and outings to suit all tastes. Please call to find out what we are planning, more information or to book a place contact Sustainable Services on 0208 861 7995.

What does it cost?

Cost is dependent on distance, and venue.

Gardening – To maintain your garden and keep it tidy. Please call Sustainable Services on 0208 861 7995 for booking and more information.

• Jobs – Weeding, Pruning, Grass Cutting, Hedging, Trimming and general tidying up.

• Only jobs in Harrow Borough • +55 (age group) What does it cost: £18 per hour for members - £20 per hour for non members + 40p per mile.

Shopping

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Who is it for?

London Borough of Harrow residents, over the age of 60, who require assistance with their food shopping.

Who provides the service?

We have a team of shoppers who have been trained on the ethos and mission of Age UK Harrow. All shoppers go through our thorough application process.

What service is provided?

Two schemes are available: An escorted service - An allocated shopper will escort the client to their local food outlet and give assistance as necessary to purchase items. The client is responsible for payment of any purchases.

A list service - When the client provides a written list and the cash for the shopping to be purchased.

Shopping is carried out at local shops within the London Borough of Harrow.

Is there a charge?

There is a small charge which helps the organisation to fund the service. Please contact the project manager for more details.

The shopper’s expenses are paid by Age UK Harrow. Shoppers are told not to accept money or gifts from clients. If you would like to make a donation please do this via the Age UK Harrow office.

What should you do now?

If you would like to use this service please contact Sustainable Services on 020 8861 7995.

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Fitter Feet Toe Nail Cutting Service

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Our fully trained Foot Care Attendants will cut toe nails and give general foot care advice at 4 NHS clinics within the borough of Harrow.

Home Visits can also be arranged for those who are housebound.

Our clinics will be held at the following venues: · Mondays and Tuesdays 10.00am - 4.00pm Wealdstone Centre, High Road, Wealdstone, Wednesdays 1.30pm - 5.00pm Honeypot Lane Centre, 893 Honeypot Lane, Stanmore · Fridays 1.00pm - 5.00pm Alexandra Avenue Clinic, Alexandra Avenue South Harrow · Pinn Medical Centre, Love Lane, Pinner Wednesday - 9.30am - 12.00am Home Visits are on Tuesdays For information and appointments covering Harrow and Brent please phone 020 8861 7985.

Cost There will be an affordable charge for each toe nail cutting appointment and a one off payment for your own personal nail cutting kit. This service is available to anyone over 55 who has difficulty cutting their own toenails and who does not have any of the following conditions: · Diabetes · Foot / Leg Ulcers · Nerve Damage in foot or leg · Any condition requiring certain medication such as Warfarin or high dose steroids · or any other condition that may impact on your feet.

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Handyperson Project

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Accident prevention The accident prevention scheme aims to help older people in danger of having accidents, such as falls, in their own homes. The resident themselves can ask us for the service or any carer, relative, friend, neighbour or professional worker who maybe worried about an older person.

Our skilled volunteer will make an appointment to visit your home. They will advise on basic safety and carry out any work that can be done at the time.

This could include: · Fitting grab rails in the bathrooms, in toilets, at front and back doors · Making carpets safe · Making trailing cables safe.

We ask you to pay for materials used and the volunteers mileage. There is no charge for labour, donations though, are welcome.

Small tasks We can find you a volunteer to help you with small tasks around the house if you don’t have a friend or neighbour who can help This could include: · Changing light bulbs. · Taking down or hanging curtains. · Adjusting locks. · Fitting a smoke detector. · Fitting a door chain or viewer Labour is provided free of charge by our Volunteers.

Normally we would ask you to pay for or provide any parts or materials that are needed. If this is difficult for you, please speak to us about this in confidence.

Medium tasks This scheme helps older people in Harrow with non-emergency DIY jobs in their homes at a reasonable cost.

This could include: · Re-washer a dripping tap · Put up a shelf · Fit a curtain rail · Assemble small items of flat pack furniture · Fit stair rails · Fit new locks Job limit: 4 hours maximum to complete tasks Charges £30 per hour for non member and £28 for members (there is a one hour minimum charge).

Plus costs of materials.

Plus mileage at 40 pence per mile.

Payment should be made on completion of the job by cash or cheque (should be made payable to Age UK Harrow).

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Home Not Hospital Services

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Who is it for?

Age UK Harrow ‘Home not Hospital’ service is for London Borough of Harrow residents over the age of 60.

Our aim is simple: Our aim is to prevent hospital admission and readmission so that older people are able to remain confident, safe and independent in their own homes for as long as possible.

What service is provided?

We provide three services · Home Support · Falls Prevention Support · Night Care Support We can help you with: One to one chair based exercise to build strength and improve balance, provide emotional support and build confidence such as accompany you to local shops or on short walks, help you with post and most other things that affect your quality of life. If we cannot help you, we will try and put you in touch with people who can.

Is there a charge?

No, the service is free.

What we can offer you: · We will carry a needs and risk assessment and plan actions in agreement with clients · We will support clients with 6 weekly visits to follow up on actions as per plan · We will put together a client support plan including Otago chair-based exercise for each client · We will provide short term practical support at home to reduce isolation such as help with finding social group in your area, short term one to one befriending support to gain back your confidence. · We will deal with all your issues in confidence and will only act with your signed consent. . We will signpost you to other internal and external service as required and with your consent.

How we work: · We will keep your information confidential. · You can talk to us in private. · We will not be influenced by any interest other than yours. · We have an equal opportunities policy which we observe at all times. · We are accessible to people with disabilities and reduced mobility.

What should you do now?

You cannot self refer to our service. If you would like to refer to our service please speak to your GP and ask to be referred to our home support and falls prevention service only.

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Volunteering

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Who is it for?

Any one who has time and commitment to give the older residents living in the Borough. You don’t have to have volunteering experience of working with older people only the commitment and care to do so. This can be for as little as an hour a week or as much time as you have to give.

Who provides our service?

The volunteer officer supports our volunteers in their chosen area. Training will be given as needed together with regular support meetings so that our volunteers enjoy their time with us. This is also a great way to: · Widen your experience · Use your skills for the benefit of the community · Meet new people · Learn new skills · Increase your confidence · Really support the community in a positive way.

Additional information All our projects rely on volunteers and there are many ways you can help and support the older people in the borough. You can volunteer on more than one project depending on your skills and choices.

You can collect an application pack from our office or one can be sent preferably by email or by post.

Once completed you will be asked to come in and meet the volunteer officer for a chat and to meet the project manager (if available) to discuss which project you would enjoy doing. A thorough application process is in place and carried out before you can start. All our volunteers are well supported and valued as part of our team.

If you would just like to speak to the Volunteer officer please phone 020 8861 7997 or email asking for an application pack.

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Will Writing Service

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Age UK Harrow has teamed up with Michael Hart from the Institute of Will Writers to provide a will writing service.

Why make a will?

By making a will, you will ensure that your property and possessions are distributed as you would wish.

Without a will you cannot assume that your spouse, registered Civil Partner or partner will automatically inherit everything.

You can appoint, as executors, people you trust to carry out the administration of your estate in accordance with your wishes. It is important to remember that you can make changes to your will at any time and this can often be done by means of a simple codicil. However it is easier to do this if the will is professionally drawn up.

How much will it cost?

Single Will £69.00 Mirror Will £99.00 Complex Wills £250.00 Other The Service can also provide help and advise in relation to Lasting Power of Attorney and a Will Storage Facility at the following rates: Lasting Power of Attorney £120.00 Will Storage Single £75.00 Will Storage Joint £125.00 All prices include VAT Who can use the service?

Age UK Harrow members by appointment.

Home visits can be arranged for clients who are housebound.

Confidentiality and Liability The service is confidential and you will remain a client of Michael Hart at all times. Age UK Harrow will not be held liable for any misrepresentation or omissions of any of the services provided to the Members by Michael Hart.

Further Information To become a member and for for further information call us on 020 8861 7980.

How to become a member Membership is split into 2 areas: a) Service User: This is for members who wish to recieve discounts on our charged for services, copies of our newsletter, invitation to events and continue to support the work of the organisation.

Individuals pay £12 per year or £60 for life membership. b) Governance Members: In addition to the above Governance members will receive an invitation to our AGM and have a voting right.

After one years membership you will also have the right to stand for a position of trustee and to be able to put your name forward to be selected to participate in areas of interest by sitting on sub committees. Individuals pay £20 per year or £100 for life membership.

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General information

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Age UK Harrow - is an independent registered charity which has been working with and for older residents in the Borough of Harrow for over 35 years. It is a member of the National Age UK Federation. Its aim is to provide services that are appropriate to all older residents in Harrow, and listed below are the services currently provided: For a full description of each service please refer to the entries.

Advice Advocacy (including Healthwatch) Visiting scheme Sustainable Services: • Exercise classes, • IT support, • Dementia Support, • Will Writing - available to Age UK Harrow members only • Gardening, • Shopping Service • Fitter Feet Nail Cutting Service Home Not Hospital Handy person scheme Volunteering.

Other information - For further information on any of the above please phone 0208 861 7980.

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Fundraising

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Age UK Harrow has been promoting the well being of older people in the Borough of Harrow for over 35 years and is a member of the Age UK Federation but is completely independent with its own charity number and its board of trustees elected locally.

Age UK Harrow receives no direct funding from any national body. This does mean that we have to work very hard to raise funds for all our services (and with all the cutbacks in service availability for older people) and it has become even more vital for the older residents on the borough to have our services available to them.

Donations We rely heavily on the support of local people and businesses; they support our work in a variety of ways. Please contact us if you are able to support Age UK Harrow in any way. You can support the work of Age UK Harrow by becoming a member or by donating your time or money.

If you would like to make a donation to Age UK Harrow, please consider signing a Gift Aid certificate. If you are a tax payer Charitable causes can reclaim tax already paid on donations made under the Gift Aid Scheme. The giver must have paid a tax amount that at least equals the tax being reclaimed on the donation. UK tax paid on income, capital gains and savings all qualify.

Your donation will be even more valuable to us.

Fundraising If you are thinking of running a marathon or similar sponsored event or just holding a coffee morning we would be pleased to support you. Please contact us before doing so.

Our Mission Age UK Harrow exists to promote the well being of all older people in the London Borough of Harrow and to help make life a fulfilling and enjoyable experience. From our mission comes our vision of an organisation with increased capacity, in collaboration with other local organisations, to meet the needs of Harrow’s culturally diverse older population.

Our aim • To support older people to ensure that they get the most from life.

• To provide information and advice of interest to older people.

• To provide a range of services for older people • To influence local government and public opinion and policy to the benefit of older people.

Age UK Harrow Premier House 3rd Floor 1 Canning Road Wealdstone Middlesex HA3 7TS. t. 0208 861 7980 f. 0208 861 7981 e. enquiries@ageukharrow.org.uk www.ageukharrow.org.uk

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Our Services

At Carpenders Care Limited, We provide a wide range of practical help and support to people in the community who, because of extreme frailty, disability or illness , require assistance in their own homes. At home, our Service Users can carry on as normal a life as possible, in dignity and surrounded by their own belongings.

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Personal Care Services Household Tasks Shopping Tasks Rehabilitation Respite and Befriending Care 24 Hour Live-In Care Waking or Sleepover Nights Collection of Pensions

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+ ADVANCING HOMECARE

26"-*5: $"3& '03 " #&55&3 -*'&

It’s Your Choice!

OneCare specialises in long term and complex care through to support with everyday living throughout Harrow and London.

We provide a tailored care package choice and control to meet with the needs and aspirations of you or your loved ones.

We are available to care for you or your family member 24 hours a day.

We are a specialist service provider for people with:

t %FNFntia/Elderly t 4troke rehabilitation t 4ensory impairment

Our services include:

t 4VQport for people with dementia t Elderly care t Personal care t -Jve in care

t Autistic spectrum disorder t 1hysical and mental disabilities t Learning disabilities

t Palliative care t 3FTQJte care t Companionship services t %PNFTUJD EVUJFT

Financing your care:

Financing your care can be worrying, which is why we are more than happy to discuss the best options for your care to ensure the best solution for your personal circumstances.

CARE PLAN AND RISK ASSESSMENT

FREE

CALL US TO EXPERIENCE OUR QUALITY SERVICE

0208 427 1441- 07875 427802

Web: www.onecare-uk.com Email: info@onecare-uk.com OneCare is registered with the CQC and recognised by local authorities

Care with Dignity Peepal Care offers innovative and affordable Care in the Home packages We offer support to a wide range of people, from those requiring assistance with daily tasks as they get older, those living with dementia, and those requiring respite care or palliative support. Our care packages are flexible taking into account differing needs and budget restraints. We are accredited by the Care Quality Commission.

Their recent inspection report affirms that we are fully compliant with all their requirements.

Live-in care rates:

Live-in care packages cover basic needs including: bathing, dressing, cooking, cleaning and bathroom visits: The care worker resides with the care user with the stipulation that he or she is on call for basic needs of 4 hours in the day and 1 hour at night. These hours can be extended to take into account individual needs or for handling emergencies. Indicative rates are as follows: * Supervisory live in care from £390 per week * Mild Care needs from £490 per week * Intensive Care needs from £690 per week * Live-in care for just a few days per week at a lower rate is also possible¬

Hourly care rates: Our hourly rate starts at £11 per hour during weekdays & £12 per hour for evenings, weekends and public holidays.

Further details at http://www.peepalcare.com 1 Olympic Way Wembley Middlex HA9 0NP Phone:

07717884792 (anytime) or 020 7663 8066 (during office hours) Email us for a quote at info@peepalcare.com

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Further details at http://www.peepalcare.com 1 Olympic Way Wembley Middlex HA9 0NP Phone:

07717884792 (anytime) or 020 7663 8066 (during office hours) Email us for a quote at info@peepalcare.com

Thakker & Co Solicitors Specialise in Wills, Probate, Estate Administration, Trusts, Estate Planning and Lasting Powers of Attorney and Family matters.

Home & hospital visits are available upon request Telephone to speak to a Solicitor on

020 8424 0571 or to arrange an appointment for a professional and personal service We are close to Harrow-on-the-Hill underground & Bus Stations.

For more information visit our website www.thakkerandco.com 88-98 College Road, Harrow Middlesex, HA1 1BQ

Walter Wilson Richmond Solicitors The friendly professional service for all legal matters 360B Station road, Harrow, Middlesex HA1 2DE (opposite McDonalds - 3 mins walk from Harrow-on-the-Hill Tube Station)

We deal with the legal needs of the the elderly such as wills, estate planning, lasting powers of attorney and court of protection Open Mon - Fri 9:30 - 6:00pm - Saturday mornings 9:30 am - 1:30pm Informal & supportive with direct solicitors / client contact in all cases For further information visit: www.walterwilson.co.uk - email: wwr@walterwilson.co.uk

For Free Telephone Estimate Call:

020 8427 8484

360B Station Road Harrow Middlesex, HA1 2DE

James Funeral Service Independent Family Funeral Directors

We are a small family run firm of funeral directors based on Belmont Circle in Harrow, serving Belmont and the surrounding areas in the London Boroughs of Harrow, Brent and beyond.

Should you require assistance or have any queries or concerns, our staff are available to be contacted 24 hours a day.

“To James & team, Thank you so much for the quiet and efficient way you handled all the funeral preparations for my Dad. You were all so kind.”

Our office opening hours are Monday to Friday 9.00am – 4.30pm Please call 020 8907 6655 for assistance 24 hours a day

502 Kenton Lane, Belmont Circle, Harrow HA3 8RD ~ Telephone 0208 907 6655 Email:mail@jamesfuneralservice.co.uk ~ www.jamesfuneralservice.co.uk

Pathway to Independence Home Care Service

Tendercarers

Is your relative or somebody you know in need of extra personalised assistance?

Pathway to Independence Home Care can make it possible for people to live independently in their own home with: •Learning disabilities •Stroke •Physical and mental disabilities •Sensory impairment •Dementia (all ages) •Autistic spectrums Living independently in their own home.

Our experienced carers can assist you with:

• Personal care • Live in care • Domestic tasks • Dementia assistance • Short term support after a hospital stay • Understanding how to finance your care • Short breaks / Respite for carers Call Blossom Cole at Pathway to Independence Home Care for further information or to arrange a Free assessment home visit to help formulate an individual support plan and identify your assistance and support needs

Mobile: 07939 538 052 Office: 0208 938 4603 Email: hcs@pathwaytoindependence.co.uk

Our aim is to help and support the elderly and the disabled solve the fundamental problems that keep them from achieving care they deser ve and their independence.

We offer the following among others:

Assistance with light housekeeping, laundry, shopping and recreational activities.

We can provide live-in or come-and-go carers, and provide long or short ter m carers as well.

Ask for a copy of our free infor mation pack without obligation.

Telephone: 0843 2898118 mail@tendercarers.co.uk www.tendercarers.co.uk

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Please scan for Age UK Harrow Website

Please scan for e-book Version of this Publication

www.ageuk.org.uk/harrow

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D o w n l o a d a Q R r e a d i n g A p p f r o m y o u r M o b i l e d e v i c e / Ta b l e t t o s c a n t h e a b o v e

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Contact Us .................................................................................................................................................................................................................................................................................

Age UK Harrow Premier House 3rd Floor 1 Canning Road Wealdstone Middlesex HA3 7TS. t. 0208 861 7980 f. 0208 861 7981 e. enquiries@ageukharrow.org.uk www.ageukharrow.org.uk

Although we would like to thank all of the sponsors within this folder for their support, neither Age UK Harrow or Excell Media Ltd can recommend or endorse any services or products that they may supply.

Age UK Harrow registered charity number 1062521. Company Registration Number 03227577.