Age UK Leeds ebook by Excell Media

Leeds

Guide to services For people over 50 years of age in Leeds

Introduction .................................................................................................................................................................................................................................................................................

Welcome to Age UK Leeds and thank you for picking up our Guide to Services

....................................................................................................................................

Supporting people in Leeds to make more of later life. Age UK Leeds offers you a warm welcome. We are an independent local charity, established in 1975. Age UK Leeds provides innovative and responsive services to both help and support people in later life, and offer opportunities for life enrichment. Mission Promoting the well being, and equality of older people to make later life a fulfilling, and enjoyable experience. Vision Age UK Leeds aims to be the major voluntary sector destination in the city for older people who need support, advice, services or products to enable them to make more of their lives. Above all we: • are committed to treating older people with dignity and respect • want all people who access or use our services to value them highly • want to make sure that people know who we are and what we do

If you’d like more information about any of our services or have any other queries, please get in touch. You can also find out about the whole range of services we offer by visiting our website www.ageukleeds.org.uk or contact us at: Age UK Leeds Bradbury Building Mark Lane Leeds LS2 8JA t 0113 389 3000 f 0113 245 3850 e info@ageukleeds.org.uk www.ageukleeds.org.uk

Information & Advice .................................................................................................................................................................................................................................................................................

If you need confidential information please call 0113 389 3004. We offer impartial information and advice on a variety of issues including - money matters; housing, welfare benefits, care services, consumer issues or social activities. We promise to provide accurate up to date information in privacy. We will discuss your problems and provide you with the facts so that you can make choices and decisions based on reliable information. This service is FREE and if we are unable to help you directly we can put you in touch with someone who can. As an alternative office of the Department of Works and Pensions we can help you complete claim forms, verify supporting documents and submit the claim directly to the relevant office.

Tailor made products and services for the over 50s F -+# ,130 ,!# F 0 4#* ,130 ,!# F 0 ,130 ,!# F 1 ," *#!20'!'27 F #01-, * * 0+1 F 3,#0 * * ,1

-0 ,- - *'% 2'-, /3-2#A 4'1'2B Age UK Leeds Trading Limited The Bradbury Building Mark Lane, Leeds LS2 8JA Tel: 01133 893005/06 (Open Mon - Fri 9.30am to 3.30pm) or call

0800 085 3741

or visit 555@ %#3)@-0%@3)G.0-"3!21

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Fundraising and Campaigning .................................................................................................................................................................................................................................................................................

Age UK Leeds has relied on income from contracts and service level agreements which are specific to individual services. In these difficult times we are looking more towards diversifying our income streams and this includes charitable donations to support our work in Leeds.

Age UK Leeds takes part in various local and national campaigns throughout the year. These campaigns focus on issues that are directly relevant to older people and aim to make life better for older people â&#x20AC;&#x201C; e.g. issues like Winter Warmth, Falls Awareness etc.

Income from personal donations provides valuable income: the addition of Gift Aid helps us to maximise the value to the charity for the benefit of older people in Leeds. We offer fundraising events in Leeds to provide volunteers an opportunity to fundraise in a fun and meaningful way. We are encouraging corporate sponsorship of our services or activities in Leeds.

If you would like to know about any part of our fundraising campaigning please call 0113 203 1103.

In 2013 we will be focussing on raising funds Information and Advice and Befriending. If you would like to run an event in aid of Age UK Leeds, we would be delighted. If you want to run a marathon, organise a coffee morning or take part in any challenge we can support your efforts. Legacies make a huge difference to our work in Leeds. If you are thinking of making a gift in your will please let your solicitor know you would like to support Age UK Leeds work. We promise to use your legacy to support people in later life in Leeds. Monthly giving is a convenient way to give regularly to support our work. You can plan your giving and we can plan more effectively for the coming year.

Volunteering

Meeting Room for Hire

Age UK Leeds relies on volunteers in key areas of its organisation. Each year our volunteers provide support for the charity by becoming trustees, delivering Meals at Home, health and wellbeing activities, tutors, information and advice workers, befriending services, intergenerational projects, IT projects and fundraising activities. We offer on the job training, support and out of pocket expenses. We can offer to use your talents and provide you with opportunities to make friends.

Age UK Leeds has a large meeting room for hire, available Monday to Friday, 9am â&#x20AC;&#x201C; 4.30pm. Situated on the ground floor of our city centre Bradbury Building, it is fully wheelchair accessible. Refreshments range from teas and coffees through to delicious buffet lunch from the Arch CafĂŠ next door. For further details and to book, ring 0113 389 3000 or download a booking form from our website www.ageukleeds.org.uk

We are always looking for volunteers to add to our team if you would like to get involved to make a difference please call 0113 203 1102. We are supported by over 50 volunteers at Age UK Leeds.

The ARCH Café .................................................................................................................................................................................................................................................................................

The Arch Café is a new venue in Leeds serving great coffee, Yorkshire tea, sandwiches, light lunches, breakfasts and plenty of home baked cakes. We work with some of the regions best local and independent suppliers to serve seasonal and responsibly sourced food and drink. We have free Wi Fi and a great outdoor seating area. Hot drinks, sandwiches and cakes are available to take away.

Everyone’s Welcome All the money made by The Arch goes to support the work of

Leeds

Services .................................................................................................................................................................................................................................................................................

Social Care

Silver Surfers

....................................................................................................................................

Our Social Care Team is contracted to provide a range of care services for older people. They include

We are contracted by Leeds City Council to provide a range of IT training courses for older people on a low or no cost basis. Courses range from a basic introduction to IT skills through to Social Networking and Skype. All courses last for 6 weeks and are either run in our IT Suite at the Bradbury Building, or in local community centres or residential care homes.

• End of Life & Befriending (contact 0113 389 3012) • Advocacy (contact 0113 389 3009) • Older Carers Support - for carers of someone with learning difﬁculties (0113 389 3010) • Making the Link (contact 0113 389 3011) • Mental Health Hospital Aftercare (contact 0113 389 3011)

For more information, please contact 0113 389 3000.

All of these services are free.

Retirement Housing

in Leeds...

Leeds Federated provides rented Retirement Housing for people over the age of 55 years who wish to live independently with a range of support services available which can be flexible to meet your changing needs. Our Retirement Housing is purpose built, self-contained and consists of 1 & 2 bed flats, studio flats and bungalows adapted to meet the needs of people who may have mobility issues.

Making you feel safe and secure Each property has the benefit of having an emergency alarm system which is connected through to a Response Centre where the operators will respond to any emergency 24 hours per day 365 days per year. The Response Centre will summon appropriate assistance, emergency services of otherwise on your behalf giving you the reassurance that help is on its way should you require it. Residents can also opt for having the benefit of our Emergency Mobile Response Team, which is available 24hours, 365 days a year. From Monday to Friday, we have a well trained professional team of Leeds Fed staff on hand to offer support and help. Some of our retirement accommodation benefits from communal lounges, kitchen, laundry facilities and a guest flat. The communal lounges are used by residents for a range of social activities such as coffee mornings, social evenings etc. Leeds Federated Housing operate 21 schemes throughout the Leeds and Wakefield areas. If you would like to find out more about the various types of schemes available, or how to apply, then please visit our website at www.leedsfed.com or scan the QR code, or call us on 0113 386 1175.

Your Home

Your Community

leeds federated housing association

Leeds Federated

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Retirement housing in Leeds - making you feel safe and secure

“98% of our tenants say that Leeds Federated Retirement Housing has improved their quality of life” “96% of our tenants would recommend Leeds Federated Retirement Housing to others”

Leeds Federated Housing Association Ltd. Arthington House, 30 Westfield Road, Leeds, LS3 1DE

Building Futures Together

Email: suphousreferrals@lfha.co.uk Web: www.leedsfed.com

Do you need or receive care at home? Would you like to be in control of who provides your care? Leeds Cil is here to help you make your own decisions regarding who provides your care, and what care you receive. Our services are available to people who are Local Authority funded in the form of Direct Payments, or for people who have to fund care privately themselves. We will help you to: Identify your own personal goals. Write a support plan based on the needs in your local authority assessment. Find services to enable you to live more independently. Many people who receive a direct payment or personal budget use the money to recruit their own personal assistant, and our advisers help them to do this. We also offer a competitive Managed Bank Account service for individuals who direct their own care, but have difficulty in opening and/or managing a bank account. For more information please contact one of our Advisers. Leeds Centre for Integrated Living Armley Grange Drive, Leeds LS12 3QH Tel: 0113 214 3599 Minicom: 0113 214 3598 Fax: 0113 214 3595 E-mail: info@leedscil.org.uk

Scan Me www.leedscil.org.uk

Local OPTICIAN Quality Service & Great Value

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Large range of frames to choose from All glasses delivered & professionally fitted

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0113 255 5934

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10 North Lane, Headingley, Leeds, LS6 3HE

UNABLE TO GET TO AN OPTICIAN ON YOUR OWN? Receive a FREE NHS sight test by a friendly home visiting Optician. Experienced in examining disabled, house-bound and Dementia patients. Specialise in the elderly and vulnerable groups Friendly, professional practitioners We will give you the time and care required to deal with your visual needs. A wide variety of spectacles to suit all budgets, including free

frames.

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Caring Hearts & Hands

At Caring Heart and Hands we design our care services around you. We listen to your needs and put your privacy and dignity at the heart of everything we do. We offer a wide range of care services throughout the Leeds area that can be tailored to your personal needs. We can help with: Personal Care Meals / Shopping Befriending Respite for Carers Home from Hospital Dementia Care

Making Life Easier Please Call our care manager Anne Sanderson on: 0113 808 2708 24 Hour Mobile : 07939 529 042

Easy Access Bathroom & Kitchen Specialists Hellping the elderly & disabled to stay independent Bathroom Adaptions Low level kitchens Free home assesment Free grab rails supplied & fitted with all adaptions

One cost No Hidden Charges Expertly Fitted Fully Guaranteed & Insured One Company, Start to Finish

0113 289 3325

www.dougcleghorn.co.uk 52 Syke Green, Scarcroft, Leeds LS14 3BS

Francesca Flett Bsc (Hons)

Chiropodist/Podiatrist Offering a mobile footcare service dealing with problematic nails, corns and callus delivered in your own home at an affordable price. Health Professions Council registered. Please telephone 0113 252 7695

YOUR JOURNEY TO BETTER HEARING STARTS HERE. INITIAL CONSULTATION. We give you a free hearing loss assessment. We give you free advice about your hearing goals and lifestyle. We develop a personal treatment plan. FITTING SESSION. tĞ Įƚ ƚŚĞ ŚĞĂƌŝŶŐ ĂŝĚƐ͘ tĞ ĚŝƐĐƵƐƐ ĐĂƌĞ ĂŶĚ ĂŌĞƌ ƵƐĞ͘ tĞ ĞǆƉůĂŝŶ ƚŚĞ ƌĞŚĂďŝůŝƚĂƟŽŶ ƉůĂŶ ƚŽ ďĞƩĞƌ ŚĞĂƌŝŶŐ͘ tĞ ĞǆƉůĂŝŶ ƉƌĂĐƟĐĂů ŝƐƐƵĞƐ ůŝŬĞ ďĂƩĞƌŝĞƐ͘ AFTER CARE. tĞ ĞǀĂůƵĂƚĞ ǇŽƵƌ ŝŶŝƟĂů ĞǆƉĞƌŝĞŶĐĞƐ ŽĨ ǁĞĂƌŝŶŐ ƚŚĞ ŚĞĂƌŝŶŐ ĂŝĚƐ͘ tĞ ŵŝŐŚƚ ŵĂŬĞ ƐŽŵĞ ĮŶĞ ƚƵŶŝŶŐ ĂĚũƵƐƚŵĞŶƚƐ ƚŽ ƚŚĞ ŚĞĂƌŝŶŐ ĂŝĚƐ͘ tĞ ĚŝƐĐƵƐƐ ǁŚĞƚŚĞƌ ǇŽƵ ĨĞĞů ǇŽƵƌ ŚĞĂƌŝŶŐ ŐŽĂůƐ ĂƌĞ ďĞŝŶŐ ŵĞƚ ďǇ the hearing aids. ON GOING HEARING HEALTHCARE. We provide our hearing healthcare service as needed. Just call us. tĞ ŵĂŬĞ ĂƉƉŽŝŶƚŵĞŶƚƐ ĨŽƌ ĨƵƚƵƌĞ ǀŝƐŝƚƐ͘

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A: The Barn at West Winds, Bank Lane, Warton, Preston, PR4 1AT E: admin@excell-media.co.uk T: 08450 707040 F: 08450 707039

A Caring Organisation Run by Caring People

reflections | community | support

Tel: 01943 876 649

We are a not for profit person centred organisation offering a variety of support services tailored to meet the needs of individuals and groups, in the Leeds area in making life changes and being involved in decisions that affect their lives.

Flexicare Home Services providing

Flexible Care and Support at Home where people want to be…

Available 24hrs a day 365 days a year covering the whole of West Yorkshire

How we can help: • We provide 1-2-1 person centred support to individuals with complex needs.

• Support with maintaining links with family, friends and attending community and social activities.

We oīer a range of Ňexible services including: Personal Care

DemenƟa Care

Live in Care

End of Life Care

Respite (Family Carers)

PA Support

Companionship

Convalescence

Shopping Support Home from Hospital For a friendly chat to discuss how we can help you please give us a call on:

Telephone: 01924 251 166

(if needed we will call you back)

Email: kevin@flexicarewy.co.uk Website: www.flexicarewy.co.uk

• Undertake domestic tasks e.g. support with shopping, planning and preparing healthy meals paying bills, laundry and gardening.

• Support with telephone calls e.g. to health care professionals and hospital appointments.

www.reflections-communitysupport.co.uk

Tel: 01943 876 649 Mobile: 07794 624 851

4 Oxford Street Guiseley Leeds LS20 9AX,West Yorkshire

Make a difference and help your local community. Support My Life operates as a social enterprise on a not for profit basis, any surplus from the sales of products is reinvested back in to the organisation for the benefit the local community.

Scan with your smartphone and shop today for day to day living aids

If you would like a copy of our catalogue give us a call 0113 200 9161 or visit our online shop www.supportmylife.org

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Caring Hearts & Hands

Making Life Easier Please Call our care manager Anne Sanderson on: 0113 808 2708 24 Hour Mobile : 07939 529 042

Notes & Information .................................................................................................................................................................................................................................................................................

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Contact .................................................................................................................................................................................................................................................................................

To find out more about any of our services please contact us on:

Age UK Leeds Bradbury Building Mark Lane Leeds LS2 8JA t 0113 389 3000 f 0113 245 3850 e info@ageukleeds.org.uk www.ageukleeds.org.uk Visit us on facebook

Although we would like to thank all of the sponsors within this folder for their support, neither Age UK Leeds or Excell Media Ltd can recommend or endorse any services or products that they may supply. Age UK Leeds registered charity number 504899. Company Registration Number 1236909.