The little things

Part of our commitment is to spread the word and we got involved in the London B Corp corner shop pop up and many of our supply partners and even guests have followed suit and have now started their journey to becoming B Corp Certified. We’ve also achieved touching commendations from our colleagues in the hospitality sector.

This past year, as the hotels came back to full swing after the pandemic, our efforts have been tuned to bettering our policies, procedures and using metrics to track our impact on the areas we identified as a priority at the outset of our B Corp journey:

Reduce, reuse, recycle

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Danny Pecorelli Managing Director Exclusive Collection

As we strived to bring normality by filling the hotels after the pandemic, the path was never straight forward: we faced restrictions on the numbers who could gather and many of our workers have moved to other countries for new opportunities.

The extent of running a collection of hotels goes far and wide; from the bedrooms our business and leisure travellers call home for a night or two, our restaurants, bars and outdoor dining spaces, the meeting rooms where the big decisions and the creative ideas are made, to the spas where relaxation and forgetting the daily routine is the only thing on the day’s agenda!

We have a team of more than 1000 people in permanent and casual roles who are responsible for making sure a visit to one of our six estates is an amazing experience.

Over the past year everyone within Exclusive’s family has had a say on how and where we can harness the power of small wins.

We’ve had our graduates leading the charge in some key areas. We value Gen-Zs drive for change, their cultural outlook and their relevance to tomorrow’s guests, members, and team.

We’ve had focus groups and supply partner events and we’ve paid close attention to our clients’ insights to help us consider our supply chain, output, and impact... every single voice has counted and resulted in assured change.

Supply chain management

Giving back to the community

Diversity, equity and inclusion

Carbon road map to net zero

Every action and new practice has enabled improvements and point by point we get better and through B Corp’s measurable framework we’re achieving change. Subtle changes in the first 12-months, but more importantly continued change that will build momentum in the future.