PROVIDING THE HOW

BY DEREK STEPHENSON, MANAGER - FRANCHISE SUPPORT

At EXIT Realty Corp. International we understand the importance of having a direct and strong support system available to all our associates, so they have access to friendly and experienced support five days a week via chat, phone, text as well as email.

EXIT’s Franchise Support Department, as it’s known, assists with all of EXIT’s programs, resources, and tools. Our representatives understand real estate is not your typical nine-to-five career and with the current unique market, associates need answers today! Our goal is to educate, ensuring all our people have an in-depth and diverse understanding of our programs, rather than providing a quick answer which may result in misunderstanding or frustration in the future.

At EXIT, we don’t just provide the systems; we provide the support as well. From the incubation period of an office before it launches, right through to the franchisee’s or administrator’s final training session in EXIT’s online production program MEMO, to providing floor plans and EXIT logos, or digital presentations and turnkey, personalized websites, the entire Franchise Support team is behind EXIT associates every step of the way.

Everything about our team is geared towards providing superior service to EXIT’s people so they can go out and provide excellence for the public. I’m a firm believer in the importance of having the right person in the right place and department. Each team member brings an ‘it’ factor to training or supporting and assisting all EXIT associates is always top of mind. Every representative on our team goes through an extensive hiring process because EXIT Realty’s Founder and Chairman, Steve Morris, believes in the importance of hiring for life, and our team has recently grown again.

WELCOME OUR NEWEST TEAM MEMBER

Franchise Support's newest representative, Nick Viana.

I’m happy to introduce Franchise Support Representative, Nick Viana. Nick joined in November 2021 and has proven to be a great asset to the team with his background in administrative marketing and customer service shining through. He also brings his experience teaching English in Indonesia for four years. Many of you may have already had the pleasure of speaking with Nick, but if not, feel free to connect with him or send him a warm welcome at nviana@exitrealty.com.

TRAIN WITH FRANCHISE SUPPORT TODAY!

THE EXIT FORMULA

It’s the foundation of the EXIT system, and therefore important that everyone fully understands it. This webinar is held on the second and fourth Wednesdays of the month at 2pm ET.

RESOURCE CENTER (RC)

This online module provides a tour of EXIT’s RC, highlighting how to make a presence on the public website, run production reports, connect with our approved suppliers and much more.

EXPERT MARKETING SUITE™ (EMS) AND MOBILE BUSINESS CARD™ (MBC)

This online module provides instructions on how to utilize the MBC, as well as set up virtual tours, flyers, and single property websites for any of your office’s active listings.

MEMO

Our online software production program MEMO is used to keep track of all listings, deals and closed transactions for each EXIT office. This training is broken down into sessions which may be attended back to back or spread over the course of a couple months.

Setup: Personalize MEMO for the brokerage and review: adding new agents online, commission plans, commission rules, adding/editing outside brokerages, etc.

Listings: Review adding/editing listings fed in from the MLS ® or manually entered listing reports.Deals: Review adding/editing deals whether office is representing the selling/buying side, and deal reports.

Closings: Review how to take transactions from a firm/pending status to closed and epay the deal related fees to Corporate and the region (if applicable).

QUICKBOOKS

A unique session allowing you to import your closed transactions from MEMO into desktop QuickBooks, eliminating the need for double entry with all funds automatically recorded in the appropriate bank accounts.

EXIT SHOPTOK

When you’re ready to announce your office’s grand opening, charity event, new agents, etc. Franchise Support can help show you how to make a splash in your local media with EXIT’s public relations press release program.