MANAGEMENT
EXIT PRESTIGE LUXURY REALTY Independent Member Brokerage
TABLE OF CONTENTS
Note from Broker…………………..
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Company Overview………………..
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Why EXIT……………………………
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About Our Services………………..
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Redefining Real Estate……………
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Company Marketing……………….
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Photography………………………..
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Management Services…………….
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Systems……………………………..
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Timeline……………………………..
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Meet the Team…………………......
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Offices……………………………….
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FROM THE BROKER
Thank you for inviting EXIT Prestige Luxury Realty the opportunity to share information about our real estate and property management company, serving three (3) locations; Pascagoula, Biloxi and Pass Christian, MS. Since 2008, EXIT Prestige Luxury Realty has been specializing in the listing and selling of Commercial and Residential Properties, in, a HOA/COA/POA management. By having a dedicated team, we can offer our clients a low property manager ratio, as well as a high level of professionals, personalized service.
Our management company, Prestige Luxury Rentals, provides 24-hour support, so whether we are onsite during business hours, or offsite after hours, our team is readily available to assist you. Our team focuses on providing owners with timely communication, easy to understand financial statements as well as operating analysis and management. We have a host of services available from guiding the day to day activities of a property for commercial, residential and condominium properties.
Our extensive experience, administrative and hands-on approach will ensure that we will reduce the efforts of everyone involved in the property. We pride ourselves on the continued exceptional service we provide our clients and able to provide references to any of our properties on request.
Tashia McGinn Broker/Owner EXIT Prestige Luxury Realty Prestige Luxury Rentals 228.282.5356 | 228.388.588
COMPANY OVERVIEW
With over 250 years of combined real estate, customer service and closing experience, The EXIT Prestige Luxury Team is equipped to move your goals from imagination to realization! We are proud to have over 70 licensed REALTORSŽ at your service. Our company strives to provide exceptional forward-thinkers who are not afraid to step out of the box or go the extra mile in facilitating the management of your property. EXIT Prestige Luxury Realty is comprised of highly trained professionals serving in the Company’s Residential, Commercial, Land, Investment and Property Management Divisions. Our company will provide the necessary tools, skill and knowledge to make your next real estate transaction a success. In choosing our company, you are choosing to receive the highest level of luxury real estate services available to you. Our company is motivated by real estate, but it is you the client that drives us to succeed.
Our Core Values
Our Mission • • • •
To be the most widely respected Real Estate Providing the highest level of expertise to our clients. To raise the standard in Luxury services. To offer professional service at the highest standard.
Our Objective • Provide the most favorable terms for you. • Provide the least inconvenience for you. • We do whatever it takes.
• • • •
We listen, we care, and we serve. We own the problem with optimism. We innovate and constantly improve. We practice work/life balance.
Our Purpose • We are dedicated to creating value. • Our Clients always come FIRST. • We believe in people and their dreams.
WHY US Understanding Your Needs to Achieve The Best Results
Executing Strategies with Unrivaled Expertise Exceeding Expectations
Understand
Execute
Exceed
In an industry where closing the sale is often prioritized over the client’s needs, human interaction becomes merely a means to an end.
Our boots-on-the-ground, roll-upyour-sleeves approach is integral to our process and provides you with access to hidden markets.
We are a client-focused, driven, detail-oriented, well-connected partner set on giving you a higher standard of service.
Breaking with tradition, EXIT Prestige Luxury Realty offers something distinctly different.
Leveraging our team-driven expertise and shared resources, we lead with a candid confidence backed by a proven process.
Because we are not a volume-based brokerage, we have the bandwidth, focus, and resources to provide you exceptional service and help you realize your commercial real estate objectives.
We breakdown your business, ask important and sometimes difficult questions about your objectives and market-positioning, and form a strategy to give you the best results possible. We believe in candid, executable expectations.
Our relentless research process and deep relationships with owners and resources across the Gulf Coast allow us to connect your asset with unexpected and untapped local and national investment capital.
You are our focus, and we settle for nothing but the best.
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LEARN. PERFORM. ACHIEVE
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ABOUT OUR SERVICES
The expertise you will find at EXIT Prestige Luxury Realty’s Real Estate and Property Management Divisions apply to all types of transactions, from purchase to sales to leases. We have specialists ready to serve you in multi-family, retail, office, land, industrial, and business real estate – the right fit for your commercial real estate needs. Our EXIT Commercial professionals offer a wealth of experience and knowledge. Because of our day-in and day-out presence in the marketplace, we have an extensive database of clients and properties. Our commercial real estate professionals are familiar with the marketplace and have marketed a wide variety of property types using an array of sales methods. This experience ensures that your goals will be optimized.
REDEFINING REAL ESTATE
When we say we are “redefining service in real estate,” we mean it! Our clients come first. We will educate you on what needs to be done to have a successful sale of your property. There are many components to a successful real estate transaction; you can count on us to be there every step of the process and ensure no detail is overlooked. With a proven track record, the right skill set, and years of experience, the EXIT Prestige Luxury Realty Success Team has the right tools to successfully market and lease your property. If you’re serious about the success of your property, we’re serious about getting the job done!
“EXIT Prestige Luxury Realty Guarantee” – If you are unhappy with our service at any time, just send us written notice and we will unconditionally release you from your listing contract with EXIT Prestige Luxury Realty.”
Now more than ever, who you work with matters!
COMPANY MARKETING o Team Approach WE MAKE YOUR PROPERTY
S TA N D O U T !
o Professional Photography o Exit Smart Sign® Technology o 24/7 Information o Lead Generating Brochures
o Lead Generating Company Website o Lead Generating Corporate Website o Lead Generating Virtual Tour o Lead Capturing Property Text Code o Lead Capturing Company Website
Technology beautifully designed to just work!
o International Network o Lead Nurturing And E-campaigns o Salesforce Contact Management System o Social Media Campaigns On: » Facebook
» You Tube
PROFESSIONAL PHOTOGRAPHY
Marketing your property requires quality images to generate interest among prospective buyers. Professional photography plays a key role in the success of leasing or selling your listing.
Property Management Services The EXIT Prestige Luxury Realty and Prestige Luxury Rentals Team are Real Estate professionals who offer a wealth of experience and knowledge.
Because of our day-in and day-out presence in the marketplace we have an extensive day-in and day-out presence in the marketplace, we have and extensive database of clients and properties. Our Team of professionals are familiar with the marketplace and have marketed a wide variety of property types using an array of sales and leasing methods. This experience ensures that your goals will be optimized. We are your trusted real estate advisors.
Attracting Tenants •
Determine ahead of time your “rental rates” (establish high and low rates).
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Create unique rental ads that stands out.
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Professional Photography
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Create flyers with unit information and contact information.
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Market available units online (Craigslist, Apartments.com, Zumper, MLS, Zillow).
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Market properties offline (“For Rent” signs, etc.).
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Schedule showings.
Screening Tenants •
Complete phone screen questionnaire (prescreen BEFORE showing unit).
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Complete showing of unit.
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Follow up with interested parties.
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Have prospective tenants complete Rental Application (we charge the tenant $40 to cover our cost).
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Process a criminal, credit, and background check.
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Reach out to previous landlord/management company to ask questions about prospective tenant rental history.
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Make decision based on rental history, background and credit check.
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If accepted, the tenant is contacted to secure unit with security deposit, schedule move in date and lease signing.
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If declined, phone call and standard letter is sent declining them.
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Manage a waitlist for prospective tenants
PROPERTY MANAGEMENT
Financial & Administrative
Maintenance
Tenant Relations Marketing and Leasing Property Inspections
AmRent solutions help improve your bottom line by delivering easy-to-read reports with valuable information. Quickly convert qualified applicants to residents, while reducing skips and evictions, with information on:
✓ Criminal Records ✓ Eviction Data ✓ Credit Reports
✓ Identity Verification ✓ Scoring Tools ✓ Compliance Aids
Using multiple data points and proprietary query logic, AmRent provides a comprehensive profile of your potential residents—possibly giving you more information than applicants may disclose themselves. Our customized tools allow you to handle a greater number of applications more easily and efficiently than performing manual searches. AmRent is a trusted resident screening services provider with decades of experience. Our goal is to consult with you to develop innovative solutions that address your unique business needs, as well as industry challenges.
PRE-LISTING ✓ ✓ ✓ ✓ ✓ ✓ ✓
TIMELINE
A scheduled appointment Discuss strategy for Leasing your property Present formal Property Management Agreement Market analysis completed Lease price is established All PMA docs are executed and recorded
LISTED AND ACTIVE ✓ ✓ ✓ ✓ ✓ ✓ ✓
Marketing campaign started Professional photography Leasing Sign(s) are installed Property submitted into multiple listing service Property website launched Lead Generating print campaigns launched E-mail campaigns started and office preview
LEASE SECUREMENT ✓ ✓ ✓ ✓ ✓ ✓ ✓
Application Received Tenant Screening is completed Acceptance of Terms by all parties Leasing documents are sent All monies and deposits collected Move in inspections completed Refer friends to the EXIT team
RETAINING SERVICES •
Set a Viewing Appointment
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Management Lease Term
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Provided Inventory List.
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Execute PMA (Property Management Agreement)
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Minimum Stay Requirement.
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Complete Owner W-9 Form
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Provide Property Pet Policy
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Remove All Personal Affects
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Provide Home Warranty Information
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Prepare Property For Photography
Pertinent Property Information Utilities Providers, Assessments, Dues Rules/Regulations, By-laws, CCRR Special Conditions, Allowances, Disclosures and Warranty Information.
Company C O R P O R A T E
D I V I S I O N
Tashia McGinn is a licensed professional real estate Broker on the Mississippi Gulf Coast. She owns and operates her property management company: Prestige Luxury Rentals and three EXIT Prestige Luxury Realty offices located in Biloxi, Pass Christian and Pascagoula, MS. In 2018, Tashia was awarded “Brand Ambassador” by EXIT Realty of Mississippi. She was also presented the coveted “EXIT Spirit” award for North America by EXIT Realty Corp International. Her expertise and knowledge of condominiums catalyzed her to sell in excess of $20 Million Dollars in Real Estate before turning 27 years old. In 2008, Tashia successfully opened her own independent real estate brokerage.
EXIT PRESTIGE LUXURY REALTY TASHIA MCGINN Licensed Broker-Owner 228.388.5888 | 228.282.5356 tashia@exitbiloxi.com
Tashia has a passion for people and it emulates in everything she does. She has perfected the gift of using her story to distract, dispute and inspire others. Tashia firmly believes, that her exponential growth that her brokerages continually experience, is a true testament of her team’s hard work, drive and commitment to serve. Tashia’s team of 70 Licensed Real Estate Professionals, are continuing to grow and expand, so they may better serve the clients in the communities of the Gulf Coast.
Company C O R P O R A T E
D I V I S I O N
A dedicated team-leader and client relations advocate. Her experience within the Customer Service and Administrative fields extends over 20 years. Her position as Client Relations Director within a global e-commerce-based company afforded her the opportunity to travel to Hong Kong and China in order to train and develop new staff members of the client relations department. Having the ability to work through language barriers, systemic issues and learning curves sets her apart from others. She hosts a wealth of knowledge in all things relating to office management, human resources and both training and facilitation.
EXIT PRESTIGE LUXURY REALTY MELINDA HACKENBRUCH Director of Operations Licensed Professional 228.388.5888 | 401.256.9333 melinda@exitbiloxi.com
Having the opportunity to work within the real estate field has allowed her to utilize her organization and attention to detail skillsets to the best of her ability. Managing between 60-75 agents, within an ever-growing brokerage is no small fete and she does so with ease and poise. Her goal is to create an office of transparency and team-work. She is exceptional in her ability to cultivate comradery and collaboration within the office. Communication is key, and she does her best to relay pertinent office information to our agents in a timely manner.
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Company C O R P O R A T E
D I V I S I O N
Georgeanna has been a military wife for the last 24 years. She understands PCSing and is well versed in the buying, selling & rental aspects of real estate. Together, with her husband, they own and operate Hydra Tech Carpet & Disaster Services, LLC. She’s held multiple positions in both Administrative Management and Compliance Administration. It is her combined knowledge of government regulations, client relations and account management that sets her apart when it comes to those finite details. It is her background and experience that allows her to effectively and efficiently facilitate all your real estate needs.
EXIT PRESTIGE LUXURY REALTY
With her branding & marketing knowledge she will streamline the buying, selling or renting processes. She will thoroughly explain all details, so that you always know what to expect .
GEORGEANNA MONTALTO Director of Account Management Licensed Professional 228.388.5888 | 228.313.7075 georgeanna@exitbiloxi.com
Georgeanna is available to answer any questions you may have when it comes to buying , selling , renting or military relocation. She uses cuttingedge technology, that is user friendly giving her clients an optimal experience during the transaction process. She is well equipped to assist you in your next real estate endeavor.
Company C O R P O R A T E
D I V I S I O N
Kayla Brown is a married Mother of two. She is native to the Mississippi Gulf Coast and currently call Gautier, MS home. Kayla has always had a passion for serving people and found that working in the property management sector allowed her to that every day.
Kayla brings with her years of property management experience for all property types. Currently she serves as the companies Executive Team but is transitioning into serving the Real Estate Division too.
EXIT PRESTIGE LUXURY REALTY KAYLA BROWN Executive Administrator 228.388.5888 | 228.324.8197 kayla@exitbiloxi.com
Her WHY is to serve the communities in which she lives, impact the lives of others and give back. She is your go to resource for anything. Kayla has made it part of her business to be the concierge of the company and people she serves.
I N T E R N AT I O N A L
N E T W O R K
Net work
I N T E R N AT I O N A L
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Proudly serving the Mississippi Gulf Coast from State line to State line!
Each full-service Office has a combined total of over 70 skillful REALTORSÂŽ ready to serve you! Our licensed professionals are you local Real Estate Experts. Our office moto is "one team, one dream". Allow us to help you fulfill your dreams in all thing's real estate!
Dedicated | Innovative | Motivated | Passionate
228.388.5888
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info@exitbiloxi.com
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rentals@exitbiloxi.com
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www.exitplr.com
