YOUR GUIDE TO BOOKING WITH CONFIDENCE

YOUR GUIDE TO BOOKING WITH CONFIDENCE

Reassurance & FLEXIBILITY

We are dedicated to creating incredible adventures that are run responsibly. As the way we travel changes, rest assured that you can continue to book with confidence and enjoy a stress-free travel experience with us.

Our Which? recommended expertly guided holidays have a key focus of getting off the beaten track and exploring the great outdoors. This has made it easy for us to adapt our itineraries to follow best practice safety travel guidelines in response to COVID-19. Our industry-leading booking flexibility and complete financial protection allow our customers to book with confidence, while our expert travel advice and enhanced safety measures give travellers the opportunity to explore the world in small healthy groups and enjoy a safe and seamless travel experience.

Our insurance policy now covers certain COVID-19 related issues as standard. For details view online at exodus.co.uk/insurance

BOOK

WITH CONFIDENCE

You can be sure that with our industry-leading booking flexibility and complete financial protection, you are in safe hands should you need to change your plans.

REFUND GUARANTEE We will refund you if we cancel your trip for any reason.

COVID-19 PROMISE We offer market leading flexibility and insurance if you have to cancel your trip due to COVID-19.

TRANSFER FLEXIBILITY Non-fee flexibility if you need to change your plans - see online for the latest details. FINANCIAL PROTECTION Your money is protected through our ABTA bonding & ATOL membership.

For the latest information and full booking conditions please go online (details are correct at time of going to press):

EXODUS.CO.UK/BOOK-WITH-CONFIDENCE YOUR WORDS

“I booked a holiday to Cappadocia in Turkey earlier this year, sadly COVID-19 and Government regulations meant that the trip could not proceed. The communication from Exodus HQ staff was excellent in arranging an alternative holiday around dates that I was able to travel.”

Chris Greenfield Trust Pilot review, September 2020.

Rated Excellent

YOUR STRESS-FREE TRAVEL EXPERIENCE

With our teams constantly reviewing the latest FCDO travel advice and hygiene safety measures on our trips, we’re with you every step of the way so you have a seamless travel experience from the moment you book to the moment you return from your adventure.

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EXPERT TRAVEL ADVICE With complete support to guide you through pre-departure requirements, and on your trip, we’ve also built in time for return testing if needed. HEALTHY SMALL GROUPS We travel in small ‘COVIDClear’ groups, with all members holding proof of vaccination, recent negative test or recognised immunity before travel.

CLEANING PROTOCOLS You can expect to see enhanced cleaning and hygiene safety measures in our accommodation, at meals and on transport. APPROVED DESTINATIONS Rest assured all of our destinations will be required to pass our 5-stage approval process before it opens to our guests. YOUR WORDS

“Thank you for being consistently brilliant! I’ve been very fortunate to go to a number of mountain ranges around the world, but the Dolomites are right up there with the very best. Despite all that has happened around the world with Covid this year, it’s great to know that travel is still travel, and that we can still visit these places.”

Lloyd Coates, September 2020.

HIGHLY RATED

4.7 out of 5 average trip rating based on customer reviews

TRAVEL SAFELY

LATEST TRAVEL INFORMATION – ALL IN ONE PLACE

Our expert teams are constantly reviewing the latest travel requirements at home and abroad, so you’ll always stay informed. We have collated everything you need to know on our Travel Safely hub, from government guidelines to travel tips and our insurance, so you can start planning ahead for your next stress-free adventure with us. For more information visit: exodus.co.uk/travel-safely

RECOMMENDED BY WHICH?

this year and for the last 6 years.

RECOMMENDED BY YOU

97%

of our travellers would recommend us