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OUR WIDER STAKEHOLDERS

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2022 2023

2022 2023

Our key stakeholder groups are:

COMMUNITIES:

We engage in the communities where we operate to learn, share ideas and collaborate to create positive impacts on the environments, livelihoods and local economies.

CUSTOMERS:

To provide the best adventure holidays, we need to understand the needs of our customers. Exodus Travels engages with customers in many ways, such as via our sales consultants, online, on our trips, and through our customer services teams at all stages of their customer journey. The information that we receive from them is used to improve and develop our adventures.

DONORS:

Many, but not all, of the generous donors to the Exodus Travels Foundation are former customers. We take great care to ensure that their money is being used ways that create the greatest possible positive impact.

Exodus Travels staff: our team from around the world shares a special set of values and a vision to create incredible adventures, run responsibly. Each of us is encouraged to offer our own unique perspectives and experience to support an inclusive and open working environment.

PARTNERS AND COLLABORATORS:

Exodus Travels collaborates with many external organisations that are committed to tackling travel industry challenges that both impact and are impacted by our business.

PARENT COMPANY, TRAVELOPIA:

As a brand that cares deeply about the people and places it visits, we have much to share with the other brands within our wider group as well as learn other ways that might help support our own journey.

SUPPLIERS AND PARTNERS:

We work with hundreds of direct suppliers and service providers to help support our trips. There are many more, who through our suppliers we engage to provide essential services, food for the restaurants and clean linens for tired heads. Our Destination Community Council (page 44) helps inform our priorities and actions.

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