Unified Communications (UC) offers practical solutions to areas where communication is essential, as the business environment. Unified communications work by eliminating complexities, such as remote-working personnel, international value chains, social networking, a global video and information overload, which have become the new standard in the workplace. Individuals can send and receive information across these different platforms, while others receive the transmitted data on a singular platform such as ezTalks.
With a unified communications solution, there is no need to have separate phones, faxes, and computer systems. Instead, you can receive all of your communication into one inbox. This is particularly useful for remote workers. Below are popular unified communications solutions.
Presence Presence shows you when someone is online and whether they are available to collaborate. For instance, the advanced technology might let you know that one of your colleagues is in a meeting and therefore save yourself the time and trouble of trying to contact them.
Voice over Internet Protocol VoIP (Voice over Internet Protocol) is a complex technology designed for making calls over the Internet. The famously known user of VoIP is Skype. It allows people all over the world to make free calls from computer to computer; it also offers low-cost calls from PC to mobiles and landlines. VoIP is mostly used in a business capacity, and Skype now provides a corporate product.