What Is Unified Communications and Collaboration?

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Unified Communications and Collaboration Definition In order to understand what is unified communications and collaboration, we need to know the meaning of unified communications first. According to the definition from Wikipedia, unified communications (UC) is the integration of real-time enterprise communication services, which includes components like: ● Presence: Figuring out if a person is busy or free. ● Instant messaging: Chat ● Conference apps: To link larger teams and help them to share ideas and information ● Unified messaging: The power to get all texts from one place ● Video conferencing: On mobile devices, tablets and PC utilizing room based technology ● Team work apps: To work and coordinate on group tasks ● Mobile apps: Advancing unified communication and collaboration to tablets and smart phones.

Unified communication and collaboration (UCC) is the combination of communications and collaboration technologies. It gets multiple types of communication such as video, voice, software applications, and data services in a single one environment, enhancing company’s process and making it very easy for people to connect.


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