2011-12 Facilities Booking Guide by Facilities Media Group

Facilities Facilitiesonline.com

2011-2012 DIRECTORY

152 Madison Avenue, Room 802 New York, NY 10016

&Event Management

For Booking Agents, Promoters, Talent Buyers & Special Event Planners

Booking Guide

10 Successful Negotiation Tips

Hot List

5 PACs

Page 6

Page 24

Agent/Promoter Roundtable Page 18

State Spotlight:

Oklahoma Page 46

Facilities Directory Page 26-45

10 Favorite Movie Facilities Page 64

Facilities 2011-2012 DIRECTORY

&Event Management

For Booking Agents, Promoters, Talent Buyers & Special Event Planners

Booking Guide

Awards of Excellence Ballot…...................................................................9 Columns Looking Ahead. ...........................................................................................2 Caffin’s Corner ..........................................................................................4 Viewpoint…..................................................................................................4 Business Perspectives . .................................................................................6 10 Steps for Successful Negotiations by Lee A. Esckilsen Booking Perspectives...................................................................................8 5 Ideas for Better Promotions by Tiffany Davis

Upfront Concert Watch, Event Watch, Leading Edge Managers What’s New...............................................................................................10 State-of-the-Industry Cautious Yet Optimistic: Assessing the Live Event Industry In a “Virtual Roundtable,” leading Promoters, Bookers and Agents discuss the current and future state of concerts, shows and live events…............................................................................18 Hot List . ...................................................................................................24

State Spotlight Oklahoma: Booking the Sooner State.......................................................46 Market Data…...........................................................................................48 Chesapeake Energy Arena. ........................................................................50 Lloyd Noble Center...................................................................................50 BOK Center…............................................................................................51 Mabee Center............................................................................................51 Claremore Expo Center.............................................................................52 Closing Thoughts 10 Favorite Movie Facilities.......................................................................64

Facilities Directory A-Z Index...................................................................................................26 Booking Guide Directory .................................................................... 26-45 Facilities Event & Management (a Special Section for Public Assembly Facility Managers) Food & Beverage Perspectives Concession Promotions & Customer Service by Chris Bigelow ….............55 Product & Services Buyer's Guide…......................................................... 56 Photoview..................................................................................................59 2011 International Association of Fairs and Expositions (IAFE) Annual Convention & Trade Show IAVM Venue Connect................................................................................60 Ad Index....................................................................................................63

Facilities

FACILITIES : E SSENTIAL T OOL W ORKING S MARTER IN ‘09 LOOKINGFOR AHEAD

C When Yankees

Facilities 2009

ompared to other industries, the live entertainment and event business was robust in 2008 and, according to most industry observers, ticket sales and audience attendance showed little-to-no decline from the previous year. However, this assessment came with a qualification that many of the tickets had been purchased and the events had been held before the more dire economic news came to the forefront in the 4th quarter of 2008. Even after this relatively strong year, the live entertainment and event industry will not be able to rest on its past achievements. Our industry doesn’t operate in a vacuum. Rising unemployment, decreasing disposable income and lack of consumer confidence have the potential to negatively impact ticket sales and the size of the audience. Filling seats with effective entertainment during a time of economic uncertainty is causing anxiety among venue managers and Players bookers. Two thingsto arespring for sure: training (1) Withoutfacilities question, 2009 willgo be challenging; aseball season begins anew. report as we to and (2)atinall order to meet challenge, everyone in thewill industry, fromtovenue their and staff to the print. Teams levels of this professional baseball return theirmanagers homeand fields Booking Agents, Promoters, Talent Buyers and Special Event Planners, will have to work smarter—which soon commence another baseball season. At least most teams will. means holding down costs while enhancing the audience experience. This year, basically a $40 million renovation project will be taking place in Moosic, Pennsylvania’s Viewed through this work smarter prism, the 2009 Facilities SuperBook is more critical than ever. The cenPNC Field, home to the New York Yankees AAA Scranton-Wilkes Barre (SWB) minor terpiece of this issue is the Annual 2008 Prime Site Awards (listed on page 16). Every year, the Facilities Media league affiliate. In the long term, venues are usually great news for Agents, Group bestows the Prime Sitenew Awards. This special designation—voted on by all the around readership-(Booking the fans, the Promoters, team and theBuyers economy. But forPlanners) the Scranton-Wilkes Barre team, the a criteria that Talent & Special Event of Facilities—recognizes Venue Excellence, reconstruction project will transform ana elite franchise short-term vagabonds without athe includes the structural dynamics of building, the level ofinto technology of its sound, lighting, staging—and home field this season. quality of the venue staff. All these components are integral to the success of the performance and audience experience. Thefor Prime Site Awards those venues that while have work smarter. It is not uncommon teams to beacknowledge temporarily homeless they await a new The other content this1970s, issue—awhen regionalized directory of North American venues, a Product & Services stadium to be completed. In inthe Yankee Stadium was undergoing interview shared with GregShea Diekroeger, former with Chair the of theNew BoardYork of theMets National renovations, Directory, the Newa spotlight York Yankees Stadium forAssociation two Campus Activities, andMets Industry Perspectiveaffiliates, columns on the customer service and event service—are seasons. Bothforthe Yankees and Single-A Staten Island Yankees andall focused on enabling industry members to work smarter. Brooklyn Cyclones, played their inaugural seasons on college campuses as they awaited In addition to print, facilitiesonline is the fastest growing website in the construction of their respective ballparks. As in the cases cited, the displaced team the industry. Facilitiesonline features news, industry links, a fun-to-readfinds a temporary abode and baseball gets played. blog, and the industry’s most extensive online database of Arenas, News sources reported last summer that theColiseums, YankeesTheaters, tried toCivic secure Newark, NJ’s Theaters, Centers, PACs, Amphitheatres, Riverfront Stadium, home of the independent Can-Am Leagues' Newark Bears University Venues, Fairgrounds, Convention Centersfor andthe Special 2012 season. However, the Yankees’ cross-town rival,Thousands the NewofYork Mets,Agents, blocked the SWB Event Venues. Booking Promoters, Talent franchise from competing in Newark, onBuyers the basis that Newark is within the New York and Special Event Planners use Facilitiesonline every City week to stay informed about industry issue and specific events metropolitan area’s non-compete boundaries. The way to meet the the challenges of 2009? WorkBarre) Smarter! The 2009 “With Newark’s impending loss of the Nets in 2012, (Scranton-Wilkes Facilities Facilitiesonline) has been designed to be your Yankees could have pumped some energy andSuperBook revenue(and into Newark, aside from first essential tool in achieving goal. continuing to seed an interest in Minor League Baseball in the that New York metropolitan

Go Homeless

2011-2012 DIRECTORY

Volume 18 No.1

&Event Management

Booking Guide

For Booking Agents, Promoters, Talent Buyers & Special Event Planners

Editorial Director Timothy Herrick

2011

Volume 19 No.2

Associate Publisher Chief Operating Officer Michael Caffin

David Korn Editorial Director Account Executives Timothy Herrick Andrew Reeves Associate Publisher Harry Mark Michael Caffin Creative Direction & Design Creative Direction & Design Scott-Goodman Associates Lester Goodman Circulation Manager Therese LangerManager Circulation Business ThereseOperations Langer Nadia Derelieva Business Operations

© Copyright 2011 by Bedrock Communications, Inc. Oh Opinions expressed in by-lined All Leo rights reserved. articles and advertising copy are not necessarily those of the publisher. Advertisers are responsible for all costs, Research Manager damages and claims regarding advertising insertions.

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market,” said Jay Akselrud, an MBA and consultant to professional sports organizations. “With the Mets recent financial woes, coupled with their poor performance on the field, it appears toTimothy have been an unfortunate yet understandable move on the part of their Herrick management.” Editorial Director The SWBTherrick@facilitiesonline.com Yankees website details the team’s 2012 schedule, with the majority of team’s “home” schedule taking place on fields scattered throughout upstate New York, primarily in Rochester, New York's Frontier Field. Jeff Calkins, General Manager of Rochester’s Blue Cross Arena, expressed that excitement about being home to SWB Yankees THE COVER abounds in his city.ON “There is no team that would create more of a buzz than the Yankees AAA club. Rochester has a great passion for baseball, so Frontier Field will be the place to (Clockwise) Charleston Civic Center; be this summer with both theA)Twins and Yankees prospects to follow. The Yankees enjoy a B) Giant Center (interior); strong fan base in Rochester, so the excitement for spring and the baseball season is even greater this year.” C) Coliseo de Puerto Rico; D) Wachovia Arena at Plaza; Akselrud had similar sentiments forCasey the Western New York region. “Baseball fans E) River Over Center/Adler Theatre (interior); have to be really pleased. 60 games both ‘home’ and away will be played less and Toyota than an hour’s driveF)from townsCenter. like Medina, from where buses make the trip across the border to see the Yankees when they visit Toronto. Having the Yankees' future stars in their ‘backyard’ has to be exciting for these fans, and it will make for a summer to remember for many.” 2 in those regions are not the only ones Facilities SuperBook 2009 Baseball fans ON THE COVER who welcome seeing their local ball parks becoming Clockwise: 1) Lady Antebellum at the the temporary home for future baseball stars. From the Florence Civic Center in Florence, SC; business perspective, the teams' revenue sharing for Selena Gomez at MTS Centre in Winnipeg; tickets and concessions at each of the venues – as well Fans gathering in Champions Square at the Mercedes-Benz Superdome in New Orleans; as the additional publicity their presence will bring – BC Place in Vancouver, British Columbia, will surely give facility managers, their accountants and closes its new, state-of-the-art retractable marketing teams a summer to remember as well. roof; and the Grand Canyon University men’s – David Korn Chief Operating Officer, Facilities Media Group dkorn@facilitiesonline.com 2

basketball team vs. Arizona State University, at their new home court, the Grand Canyon University Arena in Phoenix.

2011-2012 Facilities Booking Guide

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KEVIN DONNELLY AS SR. VP & GENERAL MANAGER JOANNE HARDER AS MANAGER OF FACILITY BOOKINGS ALAYNE NOTT AS DIRECTOR OF EVENT MARKETING KEVIN CLIFFORD/LLOYD FOX AS EVENT MANAGERS REJEAN ROCH AS CATERING MANAGER

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Caffin’s o r n e r

Letting the Industry Know

or Booking Agents, Promoters, Talent Buyers and FBooking Special Event Planers – i.e., the readers of the Facilities Guide – producing successful and profitable

events require that a facility’s staff provide quality service to both the performers and their audiences; by the same token, the facility’s physical attributes: seating, market, lighting, sound, staging, food & beverage, dressing rooms, backstage, access/egress, etc., must be likewise be at a level of quality where they enhance (and do not subtract from) the live event experience. For facility managers, nothing is better than their bookers making the industry know that facility and its staff is doing a great job serving their event clientele. Turn to page 9 of this issue and you too can be part of the process that lets the industry know which venues successfully meet and exceed the expectations of those who book facilities. Please vote for the facility of your choice by filling out the Prime Site Awards Ballot (you can also vote at Facilitiesonline.com) and sending it back to us. What does winning our annual Prime Site Award mean to entertainment venues, their managers and staffs? Here’s one example. In 2011, Brian Maliske, General Manager of Rushmore Plaza Civic Center in Rapid City, S.D., said: "… what the Prime Site really recognizes is our ability to not

VIEW P O I N T

Michael Caffin Associate Publisher Facilities Media Group mcaffin@facilitiesonline.com

Adding to the Industry’s Guide

n this issue of the Facilities Booking Guide, we introduce Iagents, a new, ongoing series, State Spotlight (page 46). Booking promoters and other representatives of artists and other performers should always be on the lookout for cost-effective dates to round out a tour and new audiences to increase existing fan bases. This new section shines a spotlight on the demographics of audiences and the selection of facilities within a specific state. Oklahoma, our debut spotlight state, boasts many unique attributes. Its centralized location makes it accessible tours passing through the Southeast, Midwest and Southwest. Plus, Oklahoma City and Tulsa, the state’s two major cities, are vibrant, well-populated urban centers containing diverse new audiences for a wide range of concerts as well as other performances and events. “Cautious Yet Optimistic: Assessing the Live Event Industry” (page 18) is our latest State-of-The-Industry Report. Why rely on one guru when you can get five? For this “virtual roundtable,” five live music/entertainment, and, pun-intended, road-proven industry veterans – discuss a range of marketing, management and booking issues, including: the economy, new technologies, venue/promoter partnerships, ticket sales, and the new expectations of today’s audiences. This potpourri of

only have the site, the facility, the arena, the theater that people want, but also to have the ability of all their needs, of all their desires of everything that comes up the day of a show. That's what this staff does. We take care of people." Since the debut of our Prime Site Awards in 1994, promoters, booking agents, talent buyers and special event planners – our readers and voters – have welcomed the opportunity to have their voice heard. Now, 18 years later, our Prime Site Awards have become an annual tradition the entire industry looks forward to with great anticipation. Being named a winner of the Prime Site Award is something facility managers, their booking partners and the regions these award-winning venues call home all take pride in. So, while reading the Facilities Booking Guide, do not forget page 9, and do not forget to vote. Our 2012 Prime Site Awards will be announced in our next issue, the 2012 Facilities SuperBook. Like the live event industry itself, we’re always looking ahead.

responses from this eclectic gathering of authoritative experts may not be the answers some industry members want to hear, but their collective if sometimes, divergent insights provides a more accurate state of the industry report than any single interview could supply. The new State Spotlight section and our State-of-theIndustry roundtable shed light and help navigate the way through the often rocky and uncertain terrain of the live event industry. They augment some of already proven sections such as Upfront (10-16), which features news and highlights of some of the unique tours, shows and events – and the facilities and venue managers that hosted them – from the past few months; and the Facilities Directory (26-45), the year’s most comprehensive venue directory in the industry. We are always interested in hearing from booking agents, promoters, talent buyers and special event Planners. Please send me your comments, letters and press releases. Let us know so we can let the industry know. Timothy Herrick EditorialDirector Facilities Media Group therrick@facilitiesonline.com

2011-2012 Facilities Booking Guide

? t a e s a l l i f o t d e Ne

s l l i f SMG . n o i l l i m 5 7 . 1 do it. e w w o h Ask us

SMG’s network of stadiums, arenas and theaters is unmatched, and an SMG-managed building is always filled with the industry’s top sports and live entertainment attractions. Our dedicated corporate and regional Live Entertainment staff serves as an advocate for SMG facilities worldwide and our only goal is to fill our seats. Your seats aren’t SMG-managed seats? They should be. To find out how your building can become part of the SMG network call 1-800-BOOK-SMG or go to our website at smgworld.com. What are you waiting for? Those seats won’t fill themselves, you need help, you need SMG.

BUSINESS Perspectives 10 Steps for Successful Negotiations By Lee A. Esckilsen

n our business and personal lives, negotiating is a skill we use every day. The ability to negotiate skillfully and successfully gives us something we all strive for — Control — over what we have to give in order to receive what we want. Yet negotiating skills — and how to develop them — are something most people know very little about, spend very little time thinking about, and spend even less time working to improve. My career has included the successful management of seven arenas. I teach negotiating strategies and skills in my current position as a university professor. The following process is one that I advocate to my clients as well as teach and encourage my students use in their negotiations. I refer to this as the negotiation progression strategy. 1. Research and preparation • Define specifically what you are negotiating for. • Does the person/organization you will be negotiating with have what you want? • Are there other sources to get what you want? (This can be used as “leverage” later.) • What is your perceived value of what you want? • What is the perceived value of the person/organization you want it from? • You can never research too much. Remember, “Knowledge is power.” 2. Introductions and relationship creation • You need to know with whom you will be negotiating. • You need to establish some type of relationship with the other party. • Does the person(s) you will be negotiating with have the authority to make an agreement with you? 3. Initial offers • Now that you have established what you will be negotiating for and whom you will be negotiating with, you need to make your initial offer. • Some authorities will tell you to let the other person/ company make the initial offer and others will advise you to make the first offer so the other side will set their position based on your offer , either strategy can work, so... • Select your strategy based on what you are negotiating for and with whom you are negotiating. 4. Negotiations • Always be willing to reciprocate. • Use your leverage and the relationship you developed early in the process to move the negotiations forward to a “win-win” close. • Make sure that you document the discussions, decisions and agreements during the negotiations process.

5.Reaching the Best Alternative to a Negotiated Agreement • Make sure that you document the final agreement and get the other party to sign off, literally, before the deal points are sent to a lawyer to be put into a legal document. 6. Contract Development & Signatures • When you receive the contract back from your lawyer, make sure that you read the entire document carefully and give the other party the same opportunity. • Be sure that the contract matches the “spirit” of the agreement reached in the negotiation. • Discuss any issues after the other person/organization has reviewed the document. • Have both parties sign the agreement and have it witnessed if necessary. 7. Implementing the contract • Make sure that all of the people in your organization that will be affected by the contract have an opportunity to thoroughly read the document and ask questions before it is adopted and implemented. 8. Monitoring and Managing the contract • You have worked hard to successful negotiate this contract, so be diligent and make sure that both sides are following the agreement. • Don’t assume that the other side will follow the contract. 9. Evaluate and document the successes and failures of contract • As the contract is running its course, note the parts of the agreement that work or don’t work based on your initial research and facts that were presented in the negotiations. 10. Contract analysis • Use the previous step (9.) as you begin your research and preparation (1.) to start the process of your next successful negotiation progression with that person/company. • Learn from this negotiation progression strategy and apply this knowledge and experience to all future negotiations. • Experience is the great “educator” if you learn from to the lesson it teaches you. Lee A. Esckilsen, founder of ESVENUES, which specializes in the development and management of sports and entertainment facilities and events, has more than 25 years experience in the public assembly management industry and is an Associate Professor in the Center for Sports, Entertainment and Event Management, Johnson & Wales University, Providence, Rhode Island. Esckilsen co-authored the book, Public Assembly Facility Management: Principals and Practices. 2011-2012 Facilities Booking Guide

OTTAWA â&#x20AC;˘ CANADA

FOR BOOKING INFORMATION: TOM CONROY l 613.599.0140 l tconroy@scotiabankplace.com

TM Trademark of The Bank of Nova Scotia. Trademarks used under licence and control of The Bank of Nova Scotia.

SSE 2011-1367

Booking Perspectives

5 Ideas for Better Promotions By Tiffany Davis

“W

hat’s the latest word on event and show promotions? I asked dozens of top promoters, agents and artist reps about the current state of promotion strategies. Here’s what they had to say about what’s working . . . and what isn’t. 1. What are the newest ways to promote a show? Social Media works. Facebook campaigns are the new tried-and-true. Engaging and empowering fans to promote a show through Facebook, Twitter and other social media outlets is the fastest way to reach the most people. Hands down. Online campaigns are best fueled by incentivizing fan bases – discounted tickets and other perks – who in turn spread the word about upcoming shows. 2. What promotions are both successful and cost effective? Street teams are alive and well and “activated” through what else, social media campaigns at virtually no cost. Eblasts to online subscribers of venues, fan clubs and ticket outlets work, too. There are many eblast companies that create sleek emails and manage lists easily and at a low cost. It’s important to be creative with the subject lines and have the copy be short, to the point and fun-to-read in order to optimize your results. Promoters should reach to Blogs and other online forums, which can drive customers to a ticket purchase platform also drive sales. Partnering with local radio or TV, who in turn partner with a local sponsor like a grocery store or other retail outlet to create contests, can be a huge win-win. It may be old school, but it still works. Freebie magazines available in most metro markets are still a go-to for the latest in entertainment. In certain markets some of the old standbys still work—local newspaper ads in smaller towns and even highway billboards can generate buzz. 3. What’s the best way to engage fans at the show? Meet and greets still offer the ultimate fan experience, and an artist who is enthusiastic about meeting their fans makes it even more memorable. 8

Running web contests pre-show and even live from the stage to win a post-show meet and greet are always an exciting way to pump up energy levels in house. Fan club seating upgrades are another motivator for the die-hard. At the end of the day, nothing replaces the experience of a phenomenal show! 4. What obstacles keep venues, promoters and artists from playing nice together? Many reps from the venue, promoter and artist management feel there isn’t enough cooperation from all parties, and the finger always points to the other guy. Here are some typical comments: “Venues often want to advertise the show in their market but face resistance from promoters who won’t permit it. What’s more, promoters don’t include venues in their marketing plans.” “The promoters and artists expect the venue to assume an active role in selling the show, but artists aren’t willing to take an active part in local promotions.” “Agents want too much for artist guarantees making promotion by smaller venues extremely hard.” “Managers don’t respond to requests and inquiries in a timely manner, slowing the wheels of progress on a promotion.” Obviously, cooperation is essential and all parties should not only strive towards a better working relationship together, but iron out promotion details and identify where they will be working together well in advance of the event date. 5. What can all sides agree on? In most cases everyone involved wants an equal split of all profits in exchange for an equal split of the financial risk. Sounds easy enough but in practice it is not always that simple to get everyone on the same page— even when being on the same page is in everyone’s best interest. Again, I don’t have any specific way to accomplish this, but for warned is for armed. Tiffany Davis is the executive director of the International Entertainment Buyers Association (IEBA). IEBA is a non-profit trade organization for live entertainment industry professionals. Founded in 1970, IEBA provides networking, showcasing and educational opportunities to strengthen relationships, foster growth and increase revenue for the live entertainment industry. ieba.org 2011-2012 Facilities Booking Guide

Booking agents, promoters, talent buyers and special event planners:

VOTE

for the top Entertainment Venues (Arenas, Theaters, Stadiums; facilities you have booked in the last three years) Please consider the following Criteria when voting: Location/Market • Flexibility • Seating Configurations Ticketing • Lighting, Sound, Staging • Food & Beverage Interaction with venue staff • Dressing Rooms, Backstage Access/Egress • Promotion/Marketing

Name of Prime Site Award Nominee(s): _________________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ _________________________________________________ Name, Title:______________________________________ _________________________________________________ Organization:_____________________________________ _________________________________________________ Phone:___________________________________________ Email:____________________________________________ Describe the Event _________________________________________________ _________________________________________________ _________________________________________________ May we contact you?

Yes____

No____

Please Fill Out Form & Mail Your Vote To:

Facilities

152 Madison Avenue, Suite #802 New York, NY 10016 or Fax it to: (212) 213-6382

2011-2012 Facilities Booking Guide

Front

Multi-Platinum selling, six time Grammy award winning trio Lady Antebellum brought their “Own The Night Tour 2011” to the Florence Civic Center in Florence, South Carolina for a sold out performance, November 26.

Concert WATCH EVENT WATCH

Leading Edge:

Jeff Calkins

General Manager Blue Cross Arena Rochester, New York Bio: in current position since 1988; with facility since 1980.

for days after.

Exciting Event: Elton John. It was his last concert before flying to England for the Royal Wedding. He had the sellout crowd captivated for three hours, he didn’t want to leave the stage. It was one of those performances the community talked about

What Promoters Want: The venue to be an active part of the marketing and ticketing strategy. Whether its cross promoting with other events or social networking, the venue must take responsibility for the success of the event.

Fans gather before the Louisiana State University Tigers vs. the University of Alabama Crimson Tide game in November in Champions Square, a 121,000-square-foot outdoor festival venue footsteps away from the MercedesBenz Superdome (formerly the Louisiana Superdome). Championship Square, which opened to the public in 2010, has become one of New Orleans' most popular entertainment destinations for corporate events, festivals, and concerts. During the football season, the Square hosts thousands of fans prior to kick-off. 10

Audience Expectations: The customer expects to be wowed. When they make the decision to spend their money on tickets, parking, and merchandise, they want to walk away with the feeling they “got their money’s worth.” Each category is a vital part of the event. Industry Forecast: Our sports tenants have experienced a 60-percent increase in paid attendance and present concert and family show numbers are tracking extremely well. There’s a passionate audience in the secondary markets and I hope artists will see the opportunity. Management Philosophy: I believe in adapting my management style to the needs of the employee. I have a hard working staff that I trust to make decisions in the best interest of the show and the venue. By empowering them to make decisions, they will take an active role in making sure it works.

2011-2012 Facilities Booking Guide

From gala gatherings to top name entertainment, the Burnsville Performing Arts Center is the place for your next event.

The Main Hall seats 1,014 and can be utilized for lectures, seminars, and performances.

The Black Box Theatre is a versatile space, ideal for smaller productions and business break-out sessions.

The VIP Suite provides a private setting for board meetings, business presentations, and intimate formal dining.

The Atrium is perfect for banquets, receptions, as well as trade show display space.

Presentations include cultural events, dramas, comedies, dance, and musical acts from local arts organizations and national touring artists, making the Burnsville Performing Arts Center the heart of the Twin Cities entertainment scene. Booking Contact: Brian Luther bluther@burnsvillepac.com Phone: 952-895-4675 www.burnsvillepac.com 2011-2012 Facilities Booking Guide

Front Concert WATCH

Leading Edge:

Scott Sloman

Assistant Director Lakeland Center Lakeland, Florida Bio: with facility since 2001; 20 years in facility management including stints with Riverfront Coliseum in Cincinnati, Show Place Arena in upper Marlboro, Maryland and Sovereign Bank Center in Trenton. Exciting Event: Elton John. Being considered a secondary market, having an artist the stature of Elton John come to Lakeland creates excitement in the community. What Promoters Want: They are looking for buildings that are looking to form partnerships. Aside from getting a fair price for the facility, this means offering the services of your marketing and group sales departments at no additional charge, the integration of the event in all electronic and social media marketing, and use of preferred “house” rates on items such as labor, hotels, and catering. Additionally, the combination of talent fees resulting in smaller profit margins and competition in the marketplace, the partnership has come to encompass the sharing of ancillary revenues such as food & beverage, merchandise and parking. Industry Forecast: I do see more artists going on the road [in 2012] than last year. However the trend appears to be later than normal artist confirmations, which allows only for smaller marketing windows. This may work for the superstars but for most performers, we need time to build the audience.

Teen Pop Sensation, Selena Gomez sold out the 11,000-seat MTS Centre – Home of the Winnipeg Jets – in Winnipeg, Manitoba, Canada.

Leading Edge:

Management Philosophy: You hire managers for their expertise and abilities. You need to let them manage, support their decisions and vision while working toward a common goal.

Todd Hunt

Executive Director BancorpSouth Arena Tupelo, Mississippi Bio: In current position since 2007; prior gigs include: GM of Humphrey Coliseum at Mississippi State University (1999-2007), GM of Tupelo Coliseum (1997-99), and Assistant GM of the UTC Arena in Chattanooga (1995-97). Exciting Event: Hosting a sold-out concert by Rascal Flatts. We have served as their rehearsal home for the past three years but hadn’t been able to work out the details to host a public performance until this year (2011). What promoters look for: A full-service partner in today’s market. It’s also critical to know what acts/genres can sell tickets in your particular market and to share that information with the promoter. Audience Expectations: Audiences expect more from the entertainment experience than they did in the 80s. Escalating ticket prices and technological advances (HDTV, surround sound, & the internet) have contributed to this expectation level. Audiences expect to be “wowed” from start to finish. Industry Forecast: “A” level acts will continue to do well. As discretionary income continues its slow growth in our shaky economy, the concern I have is for the “B” & “C” level acts. The mid-level acts that keep their ticket prices reasonable will have the best chance to succeed. Management Philosophy: Do the right thing always. Relationships and reputation mean everything in this business. It’s impossible to have longterm success in this field while taking moral and ethical short cuts.

Concert WATCH

Kenny Chesney performed to capacity crowds at Colonial Life Arena in Columbia, South Carolina last May. 2011-2012 Facilities Booking Guide

WE PUT THE "DO" IN DODGE!

Since 2011

Front

Concert WATCH

Leading Edge:

Photograph by Zachary Cobb

LIVESTRONG Sporting Park in Kansas City, an 18,000+seat stadium (expandable to 25,000 for concerts), opened in June 2011. By August, the facility hosted Farm Aid 2011, one of the year’s largest benefit concerts, which included Willie Nelson (inset), John Mellencamp and Dave Matthews.

Dennis J. Andres

Executive Director Morris Performing Arts Center South Bend, Indiana Bio: 34 years in venue management, including performing arts centers, theaters, and college facilities. Celebrates 12th anniversary in present position at Morris Performing Arts Center in 2012, which completed a multi-million dollar renovation in 2011. Exciting Event: The Avett Brothers Sold Out concert on January 29, 201— 2,500 screaming fans came from 13 states, including Indiana, Illinois, Wisconsin, Michigan, Kentucky, Missouri, Kansas, Ohio, Pennsylvania, South Carolina, West Virginia, Texas and Utah. What Promoters Want: Promoters are looking to negotiate rent deals, credit card fees, expenses and increased marketing support, especially with social networking.

EVENT WATCH In November, the Grand Canyon University men’s basketball team, in a game against Arizona State University, broke in their new home court, the 5,000seat Grand Canyon University Arena in Phoenix. 14

Audience Expectations: These remain the same. Great entertainment performing in an outstanding facility at a fair price to create a memorable experience. Audience members appreciate our historic theater ambiance and wide variety of national touring shows which appear at the Morris. Industry Forecast: As the economy continues to rebound and improve, ticket sales will trend upward. Promoters will be eager to book more shows and some shows that they may not have been willing to take a risk with the last few years. Management Philosophy: To be proactive, not reactive, to assist in increasing ticket sales for all events. Provide promoters, artists and tour managers outstanding service and marketing support by staff, and extraordinary catering by the venue’s in-house chef. Offer patrons the “Hottest Tickets in Town” at “The Magnificent Morris!”

2011-2012 Facilities Booking Guide

NORTHERN MINNESOTA’S CENTER OF ATTENTION

Opened in October 2010

Driving Distance from Major Cities

Grand Forks, ND Fargo, ND Duluth, MN Minneapolis / St. Paul Winnipeg, MB Eau Claire, WI Rochester, MN Bismarck, ND

115 miles 140 miles 155 miles 225 miles 260 miles 303 miles 315 miles 335 miles

The Sanford the Sanford Center in Center, located Bemidji, MN features a on beautiful 5,000 seat arena with a Lake Bemidji 26,000 sq. ft. exhibition and managed floor, a 10,000 sq. ft. by VenuWorks, dividable Ballroom and 4,000 sq. ft. of breakout meeting space. isWith northern Minnesota’s premier venue for Center can an in-house catering department, the Sanford sporting events, concerts, family shows, as40 to 400 accommodate all of your food & beverage needs. From well as hi-tech meeting foryour to 4,000… the Sanford Centerand has ballroom the perfectspace space for conventions and orconferences. meeting, conference event. For Information For Booking Booking Information Bob LeBarron, CFE Roger Swanson Executive Director Executive Director 1111 Drive NE NE 1111 Event Event Center Center Drive Bemidji, MN Bemidiji, MN 56601 56601 218-441-4000 218-441-4000 rlebarron@thesanfordcenter.net rswanson@thesanfordcenter.net

http://www.thesanfordcenter.net

Backstage Areas: 2 main artist dressing rooms; 3 locker rooms that also serve as dressing rooms; private catering room; production office; accounting office. TEXAS

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rooms). Reliant Arena (approximately 8,000 seats and a 2,000-seat pavilion and Reliant arena (approximately 8,000 TEXAS texas 350,000 rooms). sq. ft. of exhibit space). seats and a 2,000-seat pavilion and The keysq. feature of the space). Reliant 8,000 Park Reliant Arena 350,000 ft. of (approximately exhibit complex flexibility.pavilion With four seats andisaits 2,000-seat and the keyand feature of the Reliant Park Arena Renovations Nearunique Ready venues, the 350,000 sq.adaptable ft. of exhibit space). complex is its flexibility. With four In 2011, notReliant only didPark Oklahoma mainversatility sports complexCity’s has the The key feature of the Reliant Park – unique and adaptable venues, the Reliant and entertainment showcase acquire a new name to accommodate any variety of events complex is itshas flexibility. Withtofour Park complex the versatility ranging from Arena– corporate and the Chesapeake Energy butmeetings saw the final unique and adaptable therangaccommodate varietyvenues, of events team buildingany seminars, employee phase and most noticeable phase ofhas ato$100-million Reliant Park complex the versatility ing from corporate meetings and team and holiday parties! for RELIANT PARK renovation appreciation project implemented. By October, to accommodate anyemployee variety of events building seminars, to appreciaOne Reliant Park Backstage areas: 4 meeting rooms and WWE Monday Night Raw SuperShow, many of the ranging from corporate and tion and holiday parties! meetings Houston, TX 77054 20,000 sq. fttheir backstage floor space – team building seminars, topremier employee had audience (832) 667-1400; Fax: (832) 667-1748 new improvements Backstage areas:with 4 meeting rooms Locker rooms showers and and appreciation parties! RELIANT www.reliantpark.com ReliantPARK PaRk new ceiling,220,000 terrazzo floorand andholiday repainted walls on floor space 15,000 sq. sq.ftftbackstage of catering/hospitality One Park OneReliant Reliant Park Manager: Jeff Gaines Assistant General the concourse, new back-lit way-finding signs and Backstage areas: 4 showers meeting rooms and 2 Locker rooms with and Houston, area. Houston,TX TX77054 77054 20,000 sq.ftft space Snapshot: Reliant the premier 20667-1400; wedge-shaped videois667-1748 monitors suspended fromsq. the ceiling, eachfloor containing six 15,000 ofbackstage catering/hospitality area. (832) Fax: (832) (832) 667-1400; Fax:Park (832) 667-1748 An email of“UFO” 2entrances, Locker rooms with database showers or and entertainment, sports,new convention, 46-inch screens, large video boards atMarketing: new video cylinder www.reliantpark.com www.reliantpark.com Marketing: An email database of offers. 170,000 forft pre-sales and special 15,000 sq. of 10k catering/hospitality tradeshow event complex Assistant General Manager: Jeff Gaines Assistant Manager: Jeff Gaines board General –and 92’special around and 7.5’ tall, containing eight Christie projectors mounted 170,000 for pre-sales and special offers. area. located in Houston’s Southscreen. Main In corri26,000 spaces. inside the 360-degree addition,Parking: the Cox Club Level featured a remodeled Snapshot: Reliant Park the premier Parking: 26,000 spaces. Reliant Park isisthree the premier dor.Snapshot: The complex features distinct Marketing: An email of Demographics: Houston is the fourth Victory Club that includes a Christie Microtile wall. New food and database drink options entertainment, sports, convention, entertainment, convention, facilities – Reliantsports, Stadium, Relianttrade- most Demographics: Houston the fourth 170,000 for pre-sales andisaUnited special offers. populous city in the States. tradeshow and special event complex include: Taco Mayo, Blue Harbor, The Burger Zone, Backyard BBQ, remodeled show and special event complex located Center and Reliant Arena. Reliant Park mostgreater populous city in the United States. The Houston metropolitan area located in Houston’s South Main corriParking: 26,000 spaces. Old No. 7 Club, the new Center Court Grill and the remodeled Sunset Grill. Outside in Houston’350 s South Main The encompasses acres has corridor. 26,000 parkTheagreater Houston metropolitan area population of(Big approximately 4 dor.the Thearena, complex features threeEnergy distinct new Chesapeake Arenahas signs and a BOLT Outdoor features three distinct facilities Demographics: Houston is theLED fourth ingcomplex spaces and hosts more 600 events has a population of approximately 4 million people. The Houston City facilities – Reliant Reliantand Reliant Stadium, Reliant Center most populous cityHouston in the United States. per–year. Television) boardStadium, have been added. In June, marking completion of the project million people. The City Area (CSA) covers 12,476 Center and Reliant Arena. Reliant Park Statistical Reliant Arena. Reliant Park encompassThe greater Houston metropolitan area Statistical Area (CSA) covers 12,476 and serving as the new grand entrance on the Southwest corner of the arena, Capacities: Reliant Stadium (71,500 miles. Houston is also a majora encompasses 350 acres has 26,000 park- square es 350 acres has 26,000 parking spaces has a population of approximately 4 square miles. Houston is also a major three-story atrium – adding 130,000+ square feet to the arena –will be unveiled. seats and 125,000 sq. ft. of 600 spaceevents for media market, ranking 10th in size. ingand spaces hostsand morehosts 600 more events per year. million people. The Houston CityGary media market, ranking 10th in size. general catered functions summer, when the SMG-managed facility acquired its current moniker, per Last year.sessions, See ad on page Statistical Area71 (CSA) covers 12,476 Capacities: Reliant Stadium (71,500 and/or exhibits). Desjardins, General Manager, said: “SMG is pleased to welcome Chesapeake Energy Capacities: Reliantsq.Stadium (71,500 square miles. Houston is also a major seats and 125,000 ft. of gross space for for the arena asand the new naming rights partner in downtown Oklahoma City. This Reliant Center (1.4sq. million seats 125,000 ft. of space for media market, ranking 10th in size. general sessions, catered functions and/ sq.ft/706,213 sq. ftcatered of single level conis ansessions, exciting time forfunctions Chesapeake EnergySee Arena as we are in the final phases general ad on page 71 or exhibits). tiguous exhibit space divisible into 11 and/or exhibits). a $100-million renovation. The partnership with an outstanding of completing Reliant Center million grosslike Chesapeake Energy only adds to the excitement as separate halls also (1.4 has 61 meeting nationally company Reliant Centerrespected (1.4ft million sq.ft/706,213 sq. of singlegross level we look forward a new era for the arena and downtown Oklahoma City.” sq.ft/706,213 sq. ft ofto single level concontiguous exhibit space divisible into tiguous exhibit space divisible into 11 11 separate halls also has 61 meeting separate rooms).halls also has 61 meeting

Front

The West

NORTH DAKOTA NORTH DAKOTA IOWa

ranging from 1’ to 3’. ranging from 1’ to 3’. center and 42’ Areas: stage right of center. The Backstage 8 locker rooms; proscenium opening 59’-4”rooms wide. and Thestart Backstage Areas: 8 islocker rooms; private offices, meeting height from stage floor torooms the gridand is 69’. private offices, meeting start dressing rooms are available. dressing rooms are available. offices; Backstage areas: 2 production Retractable Roof Revitalizes BC Sound System: custom Bose system, 800-sq.-ft. wardrobe room. 8Columbia dressing Sound System: custom Bose system,and BC Place – largest sports, exhibition and entertainment venue in British powered by Crown amplification, rooms, 2 star dressing rooms; Games. soloistwireless powered bycorded Crown amplification, and – received global attention as host to the Vancouver 2010 Olympic Winter includes microphones, room. corded microphones, wireless microphones, CDthe andinternational cassette players, Not content to rest on these legendary laurels,includes the venue followed microphones, CDand andaLoudspeakers cassette players, Sound: XLD281 mixing boards, variety of other ALERUS CENTERrevitalization project games with a comprehensive that5 EV upgraded every detail of mixing boards, and Left a variety of other ALERUS CENTER 1200 South 42nd Street in the center cluster; and Right audio-visual equipment. the entire facility, including new seating for the 54,000-seat stadium, dramatic 1200 South 42ndND Street audio-visual Grand Forks, 58201 are (8equipment. eachofside) EVhalide XLC-and Lighting: mix metal improvements all common areas, a brighterClusters Grand NDto58201 (701)Forks, 792-1200; Fax: (701) 746-6511 127+. Soundcraft MH2 24 channel Lighting: mix of metal halide andproquartz fixtures with a Douglas (701) 792-1200; (701) for 746-6511 lighting systemFax: (needed HD television quartz www.aleruscenter.com console. fixturescontroller; with a Douglas prowww.aleruscenter.com grammable full black-out RiveRCenteR & featuring grammable Director ofnew Administration: broadcasts), sound system controller; full black-out Director of Administration: lighting: Balcony/Side House fills capabilities via an extensive half-house Vione Jordheim aDleRarrays theatRe loudspeaker mounted throughout the capabilities via an extensive half-house Vione throughout theatre. In-House curtainingthesystem. 136 Jordheim East Third Street, IA 52801 facility, including on theDavenport, video board display and Snapshot: Managed by VenuWorks, curtaining system. Dimmers are controlled8byfixed an ETC (563) 326-8500; Fax: (563) 326-8505 Snapshot: Managed by VenuWorks, Food & Beverage: concession Alerus Center,and built in 2001, is thepanels Food under balconies sound-absorbing Emphasis Server withportable Express 125 & Beverage: 8 an fixed concession www.adlertheatre.com Alerus Center, built in 2001, is the stands, 7 various stands, region’s premier, full service entertainnear roofline to reduce sound reflection, a new www.riverctr.com faceplate. stands, 7 various portable stands,liquor region’s premier, full service entertain20 beer domes and 6 portable ment and event center Executive Director: Rickand Palmer, CFE System, four-sided Electronic Video Scoreboard 20 beer andAdler 6 portable liquor ment and event center and Food &domes Beverage: Theatre has stands; the Alerus Center also provides features both an arena and a convention stands; the on-site Alerus Center also provides two 38’ x 68’ sideline HD video screens and 450 “The Center With It All” features both an arena and a convention 2 permanent concession stands and the exclusive catering service. center. The Alerus Center Arena was exclusive on-site catering service. 42” flatThe screen TVs.Center Butabythe star attraction ofRiverCenter center. Alerus Arena was has 3 permanent concesSnapshot: VenuWorks, designed toManaged serve as multi-purpose, Parking: 3,388 on-site spaces. designed tofacility serve ascapable a multi-purpose, sion stands. this renovation was the installation Parking: 3,388 on-site spaces. thesweeping classic, 2,411-seat Adler is a versatile of Theatre quick Marketing: full in-house marketing versatile facility capable of state-of-the-art quick ofconversions the largest cable-supported retractable historic, art-deco yetmaintaining also while the roofMarketing: audience amenities: Premiere Club full in-house marketing department. conversions while maintaining theexperiPAC originally built in 1931 and most ofintegrity its kind. This state-of-the-art retractable roof orBroadway closes in about of thetruly “entertainment Seatingopens in loge; at the 20 Adler department. integrity ofrenovated the “entertainment experiDemographics: more than one million recentlySeating insuch 2006.bells The Adler ence”. Capacities: Total – is Theatre Subscribers; Accessible seating minutes and features and whistles as louvers at its lower edge toone increase Demographics: more than million ence”. Seating Capacities: Total – people within 2-hour driving radius. part of theArena RiverCenter which Set EndComplex, Stage: 11,029; on main floor.for air21,389; circulation and improved interior temperature controls year-round comfort. people within 2-hour driving radius. 21,389; Set End Stage: 11,029; featuresArena more thanHalf-House: 100,000 square feet See ad on page 40 Round: 12, 914; 8,245; The new12, roof, which had its public premier in Marketing: September, is expected to attract more Full service marketing/ Round: 914; Half-House: of meeting, exhibit and event 8,245; space. The See ad on page 40 Standard Theater: 2,619. promotions coordination available. high-profile concerts and Standard Theater: 2,619. RiverCenter includes theother Greatevents Hall, to this well known site of the 2010 Olympiad. Staging: Thedidn't stage want righttoportable stage Parking: "The promoters those into the 750building coveredbecause it was hot featuring a seating capacity ofbring 3,200 for events Staging: stage right portable stage allows aThe maximum stage of 64’W x Crosley, and stuffy in the summertime, " Howard General parking spacesManager, avail- told CBC News general admissionsstage and 2,500 reserved allows a maximum of 64’W x x 4’ to 6’ H. Accessories include able for Adler Theatre at52’D thexgrand opening of theRiver revitalized seats and the Mississippi Hall, BC Place. "So now we can open it up and be 52’D 4’ to 6’ H. Accessories include an accessible ramp, stairs, guardrails, patrons. More than which can host 1,400and forguardrails, general admislikeand anskirting. amphitheater... we already have from a lot of concert promoters an accessible ramp, Thestairs, standard mix stage is interest 2,300inadditional sion andwill 1,100 and skirting. The standard mix is events that there be reserved. quite a fewwith morestage concert the building." a 12’W x 24’D platform heights spaces nearby. a 12’W x 24’D platform heights Staging: 40’ deep from with the plaster line to See ad on page 35 the back wall, 80’ wide, 38’ stage left of

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Facilities SuperBook 2009

Facilities

Facilities SuperBook 2009

sOuth DakOta SOUTH DAKOTA SOUTH DAKOTA

entertainment/sports/Performances/ exhibitions/Concerts/Competition/ shows/special events RUSHMORE RuShMoRe PLAZA Plaza RUSHMORE PLAZA CIVIC CiviC CENTER CenteR CIVIC CENTER 444 Mt. Rushmore Rd. N. 444Rapid Mt. Rushmore Rd. N. City, SD 57701 Rapid City, SD 57701 (605) 394-4115 or (800)-GOTMINE (605) or (800)-GOTMINE Fax:394-4115 (605) 394-4119 Fax:www.gotmine.com (605) 394-4119 www.gotmine.com Sales andManager: Marketing Manager: General Brian Maliske Sales and Marketing Manager: Steve Montgomery The Center of It All Steve Montgomery

Ice Arena was added in Nov. 2008 to accomodate almost 7,500. exhibition Space: 180,000 sq. ft. Exhibition Space: 180,000 sq. ft. Capacities:Space: Arena—concerts Exhibition 180,000 sq.and ft. Capacities: Arena—concerts and other other entertainment: 10,000; Sports Capacities: Arena—concerts andevents other entertainment: 10,000; Sports events seating: 5,700-8,500; halfentertainment: 10,000; Sports eventssetting seating: 5,700-8,500; half-house house setting with seating up to seating: 5,700-8,500; half-house setting with(Arena seating up to 5,700 (Arena 5,700 34,500 sq.feaft.feaof with seating upfeatures to 5,700 (Arena tures 34,500 sq. ft. of uninterrupted uninterrupted space); The Rushmore tures 34,500 sq.Rushmore ft. of uninterrupted space); The Plaza Civic Plaza Civic Center’s Fine Arts space); TheFine Rushmore Plaza Civic Center’s Arts Theatre seats Theatre seats Center’s Fine Arts Theatre seats 1,752. upup to to 1,746. up to 1,752. Backstage Areas: Arena 2 star Backstage areas: Arena hashas star Backstage Areas: Arena has 22level star dressing rooms 2nd and 5 dressing rooms onon thethe 2nd level and dressing rooms on the 2nd level and 5 locker/dressing rooms rooms on on the the main main 5 locker/dressing locker/dressing rooms on the main floor; Fine Arts Theatre has 2 chorus floor; Fine Fine Arts Arts Theatre Theatre has has 22 chorus chorus floor; rooms and 4 individual dressing rooms. rooms and individual dressing rooms and 44 individual dressing rooms. rooms. Food & Beverage: 9 concession stands, Food & Beverage: 9 concession stands, club&restaurant, and Food Court, multiFood Beverage: 9 concession club restaurant, and Food Court, multiple portable stands. stands, club stands. restaurant, and Food ple portable Court, multiple portable Club stands. Audience Amenities: Seating, Audience Amenities: Club Seating, Suites, Large Daktronics Video Screens audience amenities: Club Seating, Suites, Large Daktronics Video Screens Suites, Large Daktronics Video Parking: 4,000 Free Spaces. Parking: 4,000 Free Spaces. Screens. Demographics: 250,000 in ADI. Demographics: 250,000 in ADI. Parking: 4,000 Free Spaces.

Make Our World Your World!

The Center of It All Plaza Civic Snapshot: The Center ofRushmore It All

Snapshot: Rushmore Plaza Civic Center is South Dakota’s premier Snapshot: Plaza Civic Center isRushmore South Dakota’s premier fullfull-service performance, exhibition, Center is South Dakota’s premier fullservice performance, conconvention and eventexhibition, complex. Since service performance, exhibition,Since convention event in complex. openingand its doors 1977, entertainvention anditsevent complex. opening doors in 1977,Since entertainSee ad on page 51 ment promoters, professional Facilities &sports Destinations SuperBook opening its doors inprofessional 1977, entertainSee ad on page 51250,000 in ADI. ment Demographics: teamspromoters, and business executivessports have ment promoters, professional sports Facilities & Destinations Mid-Market Review teams and business executives have all all discovered that the Civic Center See ad on Cover 2 teams and business executives have all discovered that needs the Civic Center can can meet Facilities their with profes& Destinations Planner Guide discovered that the Civic Center can servmeet needs professional sionaltheir service andwith competitive pricing. meet their needs with professional servFacilities SuperBook ice competitive pricing. The • Facilities Booking Guide Theand Complex features a 10,000-seat iceComplex and competitive The Arena, featurespricing. aFine 10,000-seat Arena, 1,746-seat Arts Theatre, Facilities & Event Management Complex features aArts 10,000-seat Arena, 1,752-seat Theatre, and 2 largeFine Convention Halls and with212 1,752-seat Fine Arts Theatre, and 2 large Convention HallsRooms with 12from various Facilitiesonline.com various sized Meeting large Convention Rooms Halls with 122,000 various sized 2,000Meeting to 20,000. A newfrom 6,500-seatto 20. www.gotmine.com sized Meeting Rooms from 2,000 to 20. A new 6,500-seat Ice Arena was added A new 6,500-seat in Nov. 2008. Ice Arena was added in Nov. 2008. Facilities 2010–2011 Booking Guide 2011-2012 Facilities Booking Guide

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The National Association for Campus Activities is the recognized leader in higher education for providing members with innovative practices and access to programs that support campus engagement.

www.naca.org 2011-2012 Facilities Booking Guide

State-of-the-Industry

Cautious Yet Optimistic

Assessing the Live Event Industry Rob Beckham, who has more than 20 years experience in the Live Entertainment industry, is Co-Head, with Greg Oswald, of the Nashville office of WME. The clients for whom Beckham is responsible for touring and other activities include: Brad Paisley, Rascal Flatts, Blake Shelton, Reba McEntire, Gary Allan, The Band Perry, Chris Young, and Jerrod Niemann. WME is the result of the 2009 merger of the William Morris Agency with the Endeavor Agency which combined the oldest talent agency in the world with the newest of the “major” agencies, creating what is considered to be the largest talent agency in the world. Jeffrey Byron Bowen is Founder and President / CEO of Starbooker Presents, a full service Talent Booking and Management agency based in Greensboro, North Carolina. Bowen, born into a show business family, worked in front of and behind the scenes since his childhood in the early 1950s, but for the past 22 years, Bowen has concentrated on producing live theatrical and musical events across the country. Starbooker Presents represents a wide range of artists, 18

including Checkered Flag, Scorch Sisters, Charlene Tilton, Kris Moore and Francesca Capasso, providing professional entertainment for concerts, theatrical, sporting events, speakers, trade shows, conventions and special events. Ali Harnell, Senior Vice President, AEG Live/ The Messina Group (since 2004), manages the Southeastern region for AEG, and is responsible for bookings in the region and oversees all aspects of the operations. Harnell also manages AEG’s touring activity for country music’s Sugarland and Keith Urban. Prior to joining AEG, Harnell was Senior Vice President, Clear Channel Entertainment / SFX Entertainment / Pace Concerts (1995 – 2003), moving from her VP/Talent Buyer post at Delsener/ Slater Enterprises in New York in 1995 to run Pace Concerts Southeast. Harnell was also key in reviving concert activity at the historic Ryman Auditorium beginning in 2000. Wendy Kay, President of Utopia Artists & Event Production, joined the Mars Talent Agency, which was founded by her father, in 1985. In 2007 Kay merged Mars with Paradise Artists and formed Utopia Artists and Event 2011-2012 Facilities Booking Guide

autious optimism has been the goto phrase used to explain the current state of the Live Event industry. The recession is over, but the recovery has been anemic and the economy remains sluggish. The negative impact on the amount of dollars consumers spend on live entertainment due to an uncertain economy may be a trend the entertainment industry has seen before, but the difference is that today’s tough economy is accompanied by a paradigm shift in what had been a foundation of the music business, traditional record labels and the recording industry.

In a “Virtual Roundtable,” leading promoters, bookers and agents discuss the current and future state of concerts, shows and live events. By Timothy Herrick, Editorial Director

Production. Kay produces tours, corporate shows and public promotions, which have included such luminaries as Michael Jackson and The Beach Boys. Kay also packages many different themed-shows – 80s Legends, Heroes of Rock, A Love Affair, and Doo Wop Live. Her other artists, include: Weird Al” Yankovic , Bad Company - Paul Rodgers, Dickey Betts, Gary ‘U.S.’ Bonds, Little River Band, and Juice Newton. Gary R. Kirves is an Agent with 30 years experience at all levels of the live Music Business, ranging from Roadie/ Tech to Venue Owner, but more extensively he has worked in the areas of Promoter, Agent, Producer and Talent Buyer. Prior to his current position, he was Northwest Territorial Agent USA and Canada for Buddy Lee Attractions and Operations Director for BLA’s Main Stage division. Artists he worked with include Jeff Foxworthy, Miranda Lambert and Jason Aldean. In 2010, Kirves founded and is currently CEO of Artist Events Nashville, which represents entertainment worldwide for Concerts, PAC’s, Festivals, Fairs, Casinos and Special Events. 2011-2012 Facilities Booking Guide

Not only has the move towards downloaded (both legal and illegal) music depleted industry revenues, but audiences have become more fragmented, their expectations for the Live Event Experience have changed and reaching ticket-buying consumers has become a more complicated affair in our current era. In other words, cautious optimism no longer is valuable analysis. Just how “cautious,” and how “optimistic,” are promoters, agents and bookers about the current state of the live event industry. To get a handle on this, we talked to five professionals who have decades of experience in many facets and levels of live event production to find out just where the cautiousness ends and the optimism begins. The format was a Virtual Roundtable, with interviews being conducted via email, and the responses have been compiled according to general topics. Roundtable participants are: Rob Beckham of WME; Jeffrey Byron Bowen, President/ CEO of Starbooker Presents; Ali Harnell, Senior Vice President; AEG Live/The Messina Group; Wendy Kay, President of Utopia Artists & Event Production; and Gary R. Kirves, CEO of Artist Events. What started as a request to assess 2011 and forecast 2012 turned into an informative, if somewhat sprawling, discussions about the overall state of Live Entertainment specifically and pop culture in general. These professionals not only enlighten readers about a range of issues relevant to the Live Entertainment Industry, but remain devoted to the end results – satisfying audiences with professionally produced events. 19

State-of-the-Industry

“I’m hopeful for 2012. Many acts are working, the classic biggies are touring which creates excitement in the marketplace.” –Ali Harnell, AEG Live

Current State of the Live Music Industry Rob Beckham: I actually think we are in great shape. Sales are strong and I see nothing in the near future that changes that. The economy is getting stronger, and concert fans have more discretionary income to spend. Wendy Kay: I believe the economy has gotten worse, ticket prices are way too high, gas prices too high and the internet allows consumers to stay at home and enjoy artists music right from home. Jeff Bowen: I truly believe that “things” are improving. I can feel a turnaround with acts wanting to get back out there. We are seeing newer and bigger family shows getting ready to tour, and corporate money is beginning to free up. Ali Harnell: Business for a promoter (even at the biggies) was tougher than ever in 2011. The country’s economic state was an extreme challenge. Yet, if you made the right deal with the act, scale the house right for the patrons, kept a tight eye on expenses, cut the best deal with the venue, you did alright. 2011 ended up surprising me a great deal. Gary R. Kirves: I’d be a liar if I told you it was a bowl of cherries. These are very hard times. Live music entertainment business in general at all levels, is struggling. Agents, managers and business people are still able to make decent living in music business, however, most promoters and artists are really having to fight for everything. You will always have the Super tour and Super Artist agent point of view saying this is the best ever and it’s all blue sky. Most everyone else out here is having to keep reinventing new ways to sell tickets and on the artist side, stay bookable.

2012 Outlook Beckham: In 2012, it would be foolhardy for the live entertainment industry to overlook value and bang for the buck. Disposable spending is back to a degree, but people still want value. Bowen: Things will get better as we progress through 2012. People are getting back to work, they have a little more spending money, and they want to be entertained. I predict that we will see acts touring that haven’t been out in a while. At least three new large family shows are debuting

in North America. Producers are spending mega money to get ready to tour, and they are attracting Promoters who haven’t been willing to risk their money on these shows. Kay: I personally do not see the economy getting better therefore live entertainment may worsen. If artists and promoters come back down in pricing to affordable dollars for their consumers, then I believe things will pick up.  Harnell: I’m hopeful for 2012. Many acts are working, the classic biggies like Madonna, Van Halen, Bruce Springsteen, Roger Waters, etc., are touring which creates excitement in the marketplace. Kenny Chesney and Tim McGraw are hitting stadiums across the country. Dave Matthews Band returns after a year playing very limited festival dates. Young / new artists are finding innovative ways to capture fans. People want relief from the hardships of their situations and can typically afford a concert ticket versus a luxury item or vacation. Kirves: The initial cost of doing business in 2012 is the hurdle. Cost for everyone and everything is up – fuel, crew, bands, agent, managers, promoters, ticket fees, production company, labor, venue, advertising. Packaging 6 -7 artists together is now another very popular festival proposition, presenting a bigger-bang-for-the-buck theory.

2012 Concerns Harnell: Election years are tricky. Fears are played upon in the media which causes concern for people. Also media time gets very expensive to buy and cost prohibitive for concert marketing budgets. Bowen: My biggest concern is the election in November. If the public doesn’t have faith in the person elected then we could have an economic setback.

2011 Highlights Beckham: We have more headliners than we have had in many years. Country music is very healthy and strong.

“Promoters should bring back Classic artists combined with the contemporized artists of today and give audiences a new kind of experience.” –Gary R. Kirves, Artist Events

2011-2012 Facilities Booking Guide

IEBA conference NASHVILLE TN

- over 50 artist showcases in all genres - all major agencies - top buyers from: buildings, corporate, casinos, fairs, festivals, PACs, clubs and colleges - exclusive speakers

[register now at ieba.org] “IEBA is a true entertainment buyer’s experience! It’s the most useful convention I have been to! Some of my best bookings are artists I have seen at IEBA showcases. It just gets better every year!” - Lori Otelsberg, Signature Entertainment

“I have been attending IEBA for five years and it is a tremendous opportunity to meet entertainment professionals from various segments of the industry. The conference also showcases some of the brightest stars on the road today.” - Jonathan Petrunak, SMG

“IEBA is the place to be if you want to see the best talent and build industry relationships.” - Barry Jeffrey, WME

State-of-the-Industry What Audiences Want

“We aren’t out of the economic woods yet and more venues and Promoters / Producers are working together now than ever before.”

Harnell: Value, Customer Service, Entertainment. They want a good experience, from ease in purchasing a fair priced ticket from a reliable source, to customer service oriented venues (from the time they park, buy their F&B, get to their seat, go to the bathroom in a nice facility, etc.) to the artist giving them a great show. Kirves: I feel promoters should bring back certain classic artists combined with the contemporized artists of today and give audiences a new kind of experience. Some artists are recognizing older songs are worthy of a remake. For example, Exile just rerecorded their hit – I Wanna Kiss You All Over – with Trace Adkins, for a program called Hit Exchange; CMT crossroads program is another show that put a lot of credence into artist influences like, Ronnie Milsap with Los Lonely Boys.

–Jeffrey Bowen, Starbooker Presents

Tour Routing Bowen: The amount of new and exciting mega family shows, 2011 ushered in a new form of entertainment that was introduced with “Walking with Dinosaurs” a couple of years ago. Family shows aren’t just puppets, ice skating, and lions, tigers, and bears anymore.

Reducing Costs Beckham: Production and tour size are the touring costs that can be most easily held down. Rising fuel prices can affect expenses the most. It is always more cost effective to have 3-4 day weekends, especially those artists who are carrying full production. Kay: Because airline and gas costs have been so high many artists just can not afford to be on the road. The offers are lower and the costs to do the gigs are higher. Harnell: Gas prices are a consideration. Conversely, I’m finding that advertising budgets can be reduced for many touring acts if you know how to maximize social media efforts. Bowen: Many artists and even family productions have tried to cut back on the amount of production. We have had to base ticket prices on what it takes to break even rather than what the market will bear. That then puts a Talent Buyer or Promoter in a position where they have to risk more or promote less.

Effective Co-promotions Beckham: The most cost-effective co-promotion is when the venue buys direct. It allows the best opportunity to provide programming that would not exist otherwise. Bowen: Co-promotions are very much on the rise. We aren’t out of the economic woods yet and more and more venues and Promoters / Producers are working together now than ever before. Again, it doesn’t have to be a co-promotion in the historical sense of a 50/50 up and down situation. There just has to be some give and take. There has to be a true and equal partnership in these days of high risk.

Kay: Adding dates will amortize the costs of the entire tour. When you submit offers to venues, submit offers with open ended dates so I can find other venues to route a tour even if its 3-4 dates. Bowen: Adding dates does not always mean added revenue. If it costs “X” to do one show then it costs “X” times 40 to do 40 shows plus added travel expense. If you are a major Promoter who can afford to buy the whole tour then you can amortize some of the cost over the length of the tour, but in the end you still have to give the show the money promised from show one. The decision to add or drop is often determined mid-tour. Others could give buyers a lower guarantee in smaller markets but you had to increase by that decrease somewhere along the way in order to get back to the money the artist expected.

Venue Partnering Bowen: A venue can’t give everything away and keep the doors open. They have responsibilities to their owners, Continued on page 40

“If artists and promoters come back down in pricing for their consumers, then I believe things will pick up.” –Wendy Kay, Utopia Artists

2011-2012 Facilities Booking Guide

➤ Portland Center for the Performing Arts

➤ David A. Straz, Jr. Center for the Performing Arts

FACILITIES

Hot Lists

Status: Hot Category: Performing Arts Centers FYI: Performing Arts Centers provide an intimate environment where musicians and other artists connect directly with audiences. From single, stand-alone theaters to complexes that encompass a diversity of facilities, PACs are value-added entertainment experiences whose unique stages round out many tours. Because of the markets they service and the staff and technology they offer, these five PACs are sure to be on the hot list of promoters, booking agents and special event planners.

Center ] Portland 1Performing for the Arts Portland, Oregon >pcpa.com The premier PAC of the Northwest, this complex features Keller Auditorium (2,992 seats), Arlene Schnitzer Concert Hall (2,776 seats), Newmark Theatre (880 seats), Dolores Winningstad Theatre (304 seats), Brunish Hall (161 seats). Portland, population: 583,776; Approximately 2,260,000 people live in the Portland metropolitan area.

➤ Willett Hall

2] Willett Hall

➤ Saenger Theatre

➤ Topeka Performing Arts Center

Portsmouth, Virginia >willetthall.com This 1,938-seat Performing Arts Center features outstanding acoustics and audience intimacy – the last row of seats is only 175 feet from the stage. Hosts concerts, guest speakers, theatrical performances, musicals and dance performances. Located in Portsmouth (population: 95,500), Virginia’s Tidewater region, a market of population of about 1.7 million.

A. Straz, Jr. ] David 3Performing Center for the Arts Tampa, Florida >strazcenter.org This 335,000-sq.-ft. PAC consists of Carol Morsani Hall (2,610 seats), Ferguson Hall (1,042 seats), the Jaeb Theater (268 seats), the TECO Energy Foundation Theater (250 seats), the Shimberg Playhouse (130 seats). Tampa (population: 335,709) is part of the Tampa-St. Petersburg-Clearwater, Florida MSA, with 2.7 million residents.

4] Saenger Theatre Pensacola, Florida >pensacolasaenger.com

Renovated theater with classic Spanish Baroque architecture, seats 1,650. Located in the heart of downtown, this PAC showcases a variety of performances: Pensacola Symphony Orchestra, Harry Connick, Jr., David Copperfield, John Tesh, Wynton Marsalis, Ziggy Marley, CATS, Sesame Street. Pensacola has a population of 50,000+ and is within a Mobile/ Pensacola Metro Area 450,000+.

Performing 5] Topeka Arts Center

Topeka, Kansas >tpactix.org

State-of-the-art PAC hosts concerts, theater, dance and special events. Located in the heart of the Midwest; Seating Capacity – 2,448, main floor seats (half-house curtain set up – 600) Orchestra Capacity – 2,220; also features a 2,000-sq.-ft. black box theater that seats 120. The Topeka market, which encompasses five counties, has a population of 230,824.

2011-2012 Facilities Booking Guide

Facilities A-Z 1st Mariner Arena................................................................. 26 Adler Theatre/River Center.................................................. 26 American Bank Center......................................................... 26 Black River Coliseum ........................................................... 26 BOK Center.......................................................................... 28 Bridge View Center.............................................................. 28 Burnsville Performing Arts Center....................................... 28 Cabarrus Arena & Events Center ....................................... 28 Chesapeake Energy Arena.................................................... 28 Clay County Regional Events Center.................................. 28 CN Centre............................................................................. 28 Coliseo de Puerto Rico ....................................................... 28 CONSOL Energy Center .................................................. 30 Dunkin’ Donuts Center........................................................ 30 Embassy Theatre................................................................... 30 Florence Civic Center ......................................................... 30 The Ford Center................................................................... 30 Giant Center......................................................................... 30 Hershey Centre..................................................................... 30 Hoyt Sherman Place............................................................. 32 Jacksonville Veterans Memorial Arena ............................... 32 Lloyd Noble Center.............................................................. 32 Mabee Center........................................................................ 32

maryland

1st Mariner Arena

201 West Baltimore Street, Baltimore, MD 21201 (410) 347-2020; Fax: (410) 347-2042 1stmarinerarena.com General Manager: Frank Remesch “...Continuing to Make History...” 1st Mariner Arena, Baltimore’s largest indoor sports and entertainment facility, accommodates audiences of 14,000 - 2,500 depending on each show’s needs; including mini theatre, in the round, family shows, etc; Backstage – Two large team rooms; locker room; 10 dressing rooms; Eight Strong 1,000 watt Xenon Super Troupers/permanently located in 4 elevated baskets, 2 per basket; Two strong 2,500 watt Gladiator 2; Meyer Sound Lab speakers driven through a series of amplifying, processing and equalizing equipment; Core audience – six million+/includes parts of Delaware, West Virginia and Virginia. Texas

American Bank Center

1901 N. Shoreline Blvd., Corpus Christi, TX 78401 (361) 826-4700; Fax (361) 826-4905 americanbankcenter.com General Manager: Jim Salamenta Corpus Christi’s Premier Event Center Located in the Sparkling City by the Sea, along the beautiful Corpus Christi bayfront, this facility features: Arena, Auditorium & Convention Center ; home to CHL’s Corpus Christi IceRays hockey team, Christi Sharks arenafootball2 team, Texas A&M Basketball teams. Seating Capacities: American Bank Center Arena – 9,000+; Selena Auditorium – 2,500. Exhibition Space: 76,500 sq. ft. Bayview Ballroom – 20,000 sq. ft. Watergarden Room – 25,366 sq. ft; Backstage Areas: 5 dressing rooms, 2 production offices, 2 loading docks, 2 separate load in/out doors, secure loading dock.; State-of-the-art arena lighting system and arena sound system. Full-service, in-house Marketing Department.

Morris Performing Arts Center .......................................... 32 MTS Centre.......................................................................... 32 Nutter Center........................................................................ 32 Oracle Arena & O.Co Coliseum.......................................... 32 Portland Performing Arts Center......................................... 34 Racine Civic Center.............................................................. 34 Rushmore Plaza Civic Center.............................................. 34 Saenger Theatre..................................................................... 34 Sanford Center...................................................................... 34 Scotiabank Place.................................................................... 34 State Farm Arena.................................................................. 34 Straz Center for the Performing Arts .................................. 36 Swiftel Center........................................................................ 36 Tacoma Dome....................................................................... 36 Times Union Center ........................................................... 36 Topeka Performing Arts Center........................................... 36 Toyota Center........................................................................ 36 United Wireless Arena.......................................................... 36 U.S. Cellular Arena .............................................................. 36 U.S. Cellular Center/Paramount Theatre............................. 38 Verizon Wireless Arena ...................................................... 38 Willett Hall ......................................................................... 38

iowa

RiverCenter/Adler Theatre

136 East Third Street, Davenport, IA 52801 (563) 326-8500; Fax: (563) 326-8505 adlertheatre.com • riverctr.com Executive Director: Rick Palmer, CFE Historic, art-deco yet also state-of-the-art PAC; RiverCenter Complex – 100,000 sq. ft. meeting, exhibit & event space – features: 2,411-seat Adler Theatre (renovated 2006); Great River Hall – seats 3,200 for general admission/2,500 reserved. Mississippi River Hall can host 1,400 general admission/1,100 reserved. Backstage – 2 production offices, 800 sq-ft. wardrobe room, 8 dressing rooms, 2 star dressing rooms and soloist room. Facility is key anchor for live entertainment and cultural enrichment in downtown Davenport, serves the greater Quad Cities area and its population base of 400,000. Reach also extends out to a 75-100 mile radius PAGE on both sides of the Mississippi River. 27 Missouri

Black River Coliseum

301 S. 5th Street, Poplar Bluff, MO 63901 (573) 686-8001; Fax: (573) 686-8008 blackrivercoliseum.com Box Office & Marketing Manager: Subrina Berger State-of-the-art 115,000-sq.-ft., multi-purpose facility hosts concerts, bull-riding, cage-fights, family shows, trade shows, conferences, banquets, etc.; seating capacity: up to 5,000 – 4,000- 4,500 concerts & sporting events/3,000-3,500 Rodeos/Children’s Shows. 2 Team & 2 Coaches Locker Rooms; 2 Star Dressing Rooms. Banquet, Reception & Meeting Space: 2,184-sq.-ft. Grand Room; 1,250-sq.-ft. Deluxe Room; 728-sq.-ft. Standard Room 4,250-sq.ft. Lobby; 2 additional breakout rooms. Market: Southeast Missouri, Northeast Arkansas, Western Tennessee, Kentucky and Illinois; in-house marketing department; promotion & co-promotion; On site Aquatic & Fitness Center; 2 food service concessions and 2 beer service concessions, 1 catering-ready kitchen.

2011-2012 Facilities Booking Guide

IOWA

RiverCenter/ Adler Theatre 136 East Third Street, Davenport, IA 52801 (563) 326-8500; Fax: (563) 326-8505 adlertheatre.com â&#x20AC;˘ riverctr.com

estled along the banks of the Mississippi River, the RiverCenter/Adler Theatre is indeed a â&#x20AC;&#x153;center of exceptional eventsâ&#x20AC;? in the Midwest. The RiverCenter/Adler Theatre staff takes pride in providing clients with everything they need to ensure an event that meets objectives and exceeds expectations, with personalized event coordination, exclusive catering, show decorating and more. Meeting and event planners find the light and industrial feeling of the RiverCenter immediately appealing. Whether a board meeting for 15 or a convention of 3,000, the RiverCenter/Adler Theatre is ideal for meetings, conventions, consumer shows and an array of special events, offering 100,000 square feet of flexible meeting and event space to meet the needs of any group. Originally an RKO movie theatre that opened in 1931, the Adler Theatre boasts seating of 2,400 in a beautiful historic artdeco style that reopened for live performances in 1986. Recently updated again with an expanded backstage to accommodate bigger shows, other improvements were also made to the sound system and lighting and rigging capabilities, as well as improved heating and cooling. The Adler Theatre perfectly complements the RiverCenter,

2011-2012 Facilities Booking Guide

providing distinct but separate entities adjacent to each other for multiple-layered functions and meetings. Any event can be enhanced with the use of the Adler Theatre, and conventions, trade shows, or annual events at both the Adler and the RiverCenter are always accompanied by uncompromising service. The RiverCenter/Adler Theatre is managed by VenuWorks (formerly Compass Facility Management), the third-largest facilities management company in the United States. VenuWorks is well known for its success in providing full management services for arenas, theaters, and convention centers, which are primarily under the governance of municipalities, counties, colleges, and universities. It also manages food and beverage operations, performs feasibility studies, does consulting work and provides event booking and promotion services.

oklahoma

iowa

BOK Center

Bridge View Center

200 S. Denver Ave., Tulsa, OK 74103 (918) 894-4200; Fax: (918) 894-4219 bokcenter.com General Manager: John Bolton This 19,000-seat, state-of-the art sports and entertainment venue, opened in September 2008 and hosted 184 events with numerous sold out shows in its first year alone. State-of-the-art facility consistently ranked one of the top arenas, for both ticket sales and operations, in the U.S. Seating Capacities: Basketball 17,839, Hockey 17,096, Concert - 180 End Stage: 2,753, Theater: 6,337; Half-House: 11,090; four dressing rooms, Green Room, sic Locker Rooms, two Trainer Rooms, Office, Lounge, two production offices; 100 points of sale during events; Several local restaurants and food vendors compliment other Food & Beverage choices. Portable staging system made by StageRight. Minnesota

102 Church St., Ottumwa, IA 52501 (641) 684.7000; Fax: (641) 684-6305 bridgeviewcenter.com Executive Director: Larry Gawronski “Where Great Events Create Lifetime Experiences” Fast becoming the premier destination in SE Iowa for concerts, theatrical events and conventions, opened in 2007, nestled on the banks of the Des Moines River, this 92,000-sq.-ft. complex square foot complex features an Expo Hall (Reserved Seating – 2,617/Festival – 3,000/ Boxing/Mixed Martial Arts – 1,800/Floor Events – 1,500), adjoining conference/meeting space (7,000 sq. ft./ Divisible into 5 rooms), 655-seat Theater and a Grand Lobby (Accommodates 2,500). Two Star dressing rooms; Choir dressing room with lockers and showers. 40’ x 40’ Studio adjoining theatre – PAGE accommodates up to 100 persons. Regional MSA 150,000 (75 mile radius). 29 north Carolina

Burnsville Performing Arts Center

Cabarrus Arena & Events Center

Opened in January 2009, features two theaters – 1,014-seat Proscenium Stage and intimate 150 seat Black Box. The lobby is two stories tall, all glass; 2,000-sq. ft. art gallery; Multi-Purpose Room – 1,196 sq. ft./divisible into two spaces. Additional space for banquets, special events and receptions. Stage dressing rooms, shared make-up area, separate star dressing room, 630-sq.- ft. Green Room. Presentations at the Burnsville PAC include cultural events, dramas, comedies, dance, and musical acts from local arts organizations and national touring artists; full-service in-house advertising agency; Part of Minneapolis/St. Paul metro region/Suburban PAGE Burnsville – 60,000 residents, affluent, family and growing boomer population. 11

Multipurpose venue – 150,000 sq. ft. of temperature controlled event space, plus 11-acre lawn, 28,000-sq.-ft.-arena seats: 5,000 concerts/ 4,390 boxing/wrestling, 3,800 arena football; 1,500 – 3,000 half-house; Indoor/Outdoor portable staging; 2 Dressing rooms. Exhibition Space - Event Center A: 40,000 sq. ft.; Event Center B: 30,000 sq. ft.; Gold Hall 1: 20,000 sq. ft.; Gold Hall 2: 10,000 sq. ft.; Cabarrus Room A: 2,400 sq. ft.; Cabarrus Room B: 1,200 sq. ft.; Cabarrus Room C: 1,200 sq. ft.; Audience: 313,700 within a 15-mile radius; 1,377,900 – 30-mile radius; 3,154,100 – 60-mile radius; 7 VIP Suites; 6 on-site concession stands.

12600 Nicollet Ave, Burnsville, MN 55337 (952) 895-4685: Fax: (952) 895-4688 burnsvillepac.com Executive Director: Brian Luther

4751 Hwy 49 North, Concord, NC 28025 (704) 920-3976; Fax: (704) 920-3999 cabarrusarena.com Sales & Marketing Manager: Pam Sossamon

oklahoma

iowa

Chesapeake Energy Arena

Clay County Regional Events Center

100 West Reno, Oklahoma City, OK 73102 (405) 602-8700, Fax: (405) 602-8505 ChesapeakeArena.com General Manager: Gary Desjardins Attracts 1 million+ guests per year, conveniently located near the junction of I-40 & I-35 in downtown Oklahoma City, a metro with 1.2 million+ population. Seating Capacities: 4,000 – 18,000. Concert (Center Stage) - 17,932, Concert (End Stage) 16,698, Concert (Theatre) - 3,736, Basketball - 17,404. Arena Floor – 34,074 sq.ft. Backstage – 4 Dressing Rooms, 3 Locker Rooms, 2 Production Offices, Press Lounge and Green Room with 906 sq. ft. Lobby, and a 1,576-sq.-ft. Pub. Recently renovated main concourse; 36 suites, 2 lounge areas, 7 bunker suites , 2 VIP dining areas. Full-service, award-winning marketing staff.

PAGE 49

British Columbia

CN Centre

2187 Ospika Boulevard, Prince George, BC V2N 6Z1 (250) 561-7777; Fax: (250) 561-7557 cncentre.ca Entertainment & Marketing Manager: Glen Mikkelsen “We will move you!” Opened in 1995, Home of the WHL Prince George Cougars; 6,000-seat arena (In the round: 7,000; Extended House Concert 180: 5,396; Full House Concert 180: 4,729; ¾ House Concert 180: 4,003/Half House Concert 180: 3,525; Concert Bowl Concert 180: 2853/Sideways Concert 180: 3,000), features 14 luxury boxes, NHL sized ice, can be converted to an Olympic-sized ice sheet. Backstage areas: five ressing rooms; Canfor Meeting Room, Event Office, Production Office; state-of-theart 4-screen video scoreclock and video control room; video projection, including cameras and operators available for events.

800 West 18th Street, Spencer, IA 51301-3156 (712) 580-3000; Fax: (712) 580-3003 spencerevents.com General Manager: Scott Hallgren Delivering Outstanding Experiences Complex opened 2003, features: 2,664-seat arena; 7,600-sq.-ft. Grand Ballroom, divisible into 6 individual meeting rooms, and 24,000-sq.-ft. column-free exhibit hall. Boardroom, Event Office, Dressing Rooms, private Green Room are also available. Seating Capacities: Full concert – 2,664/Wrestling / Boxing – 2,700/Theater – 2,160/Open floor – 1,572/Banquet – 1,400 (Exhibit Hall) Grand Ballroom: 750 theater style; 504 rounds; 450+ classroom style. Backstage –green room with private bath and shower; 2 dressing rooms. Co-promote on events; full marketing services; group sales. Spencer is the regional hub PAGE in NW Iowa—serving a broad geographic region across NW Iowa / SW Minnesota. 31 Puerto Rico

Coliseo De Puerto Rico

500 Arterial B Street, Hato Rey, PR 00918 (787) 777-0800; (877) coliseo (265-4736) Fax: (787) 777-0809 coliseodepuertorico.com General Manager: Wesley Elizabeth Cullen Opened in 2005, arena is the premier stage in the Caribbean. Capacities: Concerts End Stage 240 – 15,694; End Stage 180 – 14,730; Boxing or Wrestling - 18,163; Basketball -17,024; Hockey Ice Rink Size 200’x 85’ – 15,635, Half House – 10,959; Theater Style – 3,093; 26 Corporate Suites, 1,000 club seats, 2 party suites, 1 VIP Lounge with private elevator to create a fabulous VIP experience. StageRight 88’ x 48’ max, adjustable from 4’ to 6’ in 2” increments; four stairs units; 80’ StageRight barricade; 16 food concessions stands plus 6 onsite concessions restaurants and 5 bar concessions.

2011-2012 Facilities Booking Guide

Where Great Events Create Lifetime Experiences

655 seat state-of-the-art Theatre

1,500 capacity for spectator events

2,617 reserved seating for concerts

“Your Business is Our Pleasure…and Your Pleasure is Our Business!”

Book Us!

Contact Larry Gawronski 641.684.7000 larry@bridgeviewcenter.com www.bridgeviewcenter.com Bridge View Center 102 Church St., Ottumwa, IA 52501

In-House Catering & Ticketmaster Services

Snapshot: The Duplin County Events Center, a multi-purpose venue managed by VenuWorks that opened in October 2005, is establishing itself as one of Eastern North Carolina’s premier event pennsylvania centers for meetings and entertainment. With our 27,000-square-foot Arena we CONSOL Energy Center can help plan any event that you can 1001 Fifth Ave, Pittsburgh, PA 15219 imagine. Our main goal is to make your (412) 642-1800; Fax: (412) 804-7980 event successful from conception to consolenergycenter.com reality. Whether you’re planning a General Manager: Jay Roberts meeting for 50, a banquet of 1,000, or a concert for 4,000; we’re the place for 19,000-seat Arena opened in 2010. State-of-the-Art facility/Pittsburgh Penguins home-ice; you. curtaining system allows flexible 4,500 to 19,000 seating configurations; Production Office; Capacities: Concert (4,200), Rooms; Female Officials Room; Male Officials Room; Officials Lounge; 4 Star Dressing Banquet (1,000), Wrestling (3,300), Green Room; Multipurpose/Dining Room; 5 locker rooms with offices; two lounge areas

at Center Ice – 2,000 club seats; 250-seat Lexus Club; 236 loge seats/66 suites including 4 party suites; 50 food & beverage stands and outlets throughout concourses; 880+ flat screens throughout arena; 60 foot LED Ribbon board in main lobby; ‘PensVision’ Mitsubishi scoreboard and two 360 degree LED ribbon boards circle inner bowl; full-service, in-house Marketing department. NORTH CAROLINA Indiana

Embassy Theatre

125 W. Jefferson Blvd., Fort Wayne, IN 46802 (260) 424.-6287; Fax: (260) 424-4806 fwembassytheatre.org Director of Programing: Leslie Carmin Built in 1928, 2,471-seat-facility Indiana’s largest historic theatre and a northeast Indiana showcase. Ideal location for Midwest routing offering an intimate perWINSTON-SALEM formance atmosphere for headliner concerts, comedians, Broadway, orchestras ENTERTAINMENTand other performances/events . Located inSPORTS the heart of COMPLEX downtown Fort Wayne, welcomes 110,000+ patrons annually; marketing services, Parkway state-of-the-art lighting/ 2825 University sound and full-service tech director for stage rentals; Proscenium stage size: 54 Winston-Salem, NC 27105 (336)from 725-5635; Fax: (336) feet wide by 29 feet 8 inches high; 44’7” deep plasterline; 11 727-2922 dressing rooms www.ljvm.com located under stage; large multipurpose meeting room. Pit seating, Ticketmaster Assistant Director, Booking/Marketing: venue, Meet-n-greet options available. Gerry Duncan INDIANa

Ford Center

“Our facilities will fit your needs, whatever the occasion. From 15 to 15,000, we have a place for you!” Snapshot: The Winston-Salem

Entertainment-Sports Complex includes: 1 S.E. Martin Luther King Jr. Blvd., Evansville, IN 47708 The Lawrence Joel Veterans Memorial (812) 422-8000; Fax; (812) 436-7001 Coliseum; Dixie Classic Fairgrounds; thefordcenter.com Joel Coliseum Annex, Bowman Gray Ford Center Executive Director: Scott Schoenike Stadium, Joel Coliseum Theatre.

Theand facility’s flexible design offerstoahost Downtown location, the region’s center for sports entertainment, designed varietyforofaudiences seating andasstage to basketball, hockey, concerts, exhibitions and shows largeoptions as 11,000. efficiently accommodate of The multi-purpose facility works with downtown attractions to create amany vibranttypes atmoperformances. sphere for sports fans, music lovers and conventioneers. Seating Capacities: Basketball Capacities: – 9,800; Hockey – 9,100: Concerts – 10,500 total (9,066 permanent seats and 1,700 Lawrence Veteran’s floor chairs); Half House – 3,500-5,700. Exhibition Space:Joel 20,468 sq. ft.; two star dressColiseum: 15,272 ing rooms, two locker rooms, Green Room, Multi-purpose room; 137 high definition flat screen Televisions throughout; high-definition video board with upper and lower PAGE displays and ribbon board. 35 36

Snapshot: Built in 1996, the Halton Arena is on the University of North Carolina at Charlotte’s campus and only minutes away from the city of Charlotte, a historic southern city with a thriving downtown district. This handsome, modern, multi-use structure is home to UNC Charlotte’s 49’ers See ad on page 26 Dunkin’ Donuts Center men’s basketball team and has hosted a 1 LaSalle Square, Providence RI 02903 wide variety of events, including the (401) 331-0700; Fax: (401) 621-5987 Harlem Globetrotters, Jessica Simpson, dunkindonutscenter.com and Counting Crows. Executive Assistant/Booking: Debra Polselli Capacities: Basketball/Sports: 9,100 with 2,353 14,000-seat premium seats. Part of the Rhode Island Convention & Entertainment Complex, DDCConcerts offers / 6,500 with 2,100 31,000 sq. ft. arena space, ceiling height – 86 feet,Entertainment: 25,000-square-foot concourse, newpremium seats. electric. Ample parking for trucks and busses. Market/Demographics: Heavy military population within 1 hr of facility. Over 100,000 rhode islandpeople within 30 miles.

9,000-sq.-ft. lobby, 20 luxury suites, five additional meeting/hospitality rooms; state-of-theart video scoreboard; 6 Dressing/Locker Rooms; 2 Media Rooms, 2 Production Offices; 250seat restaurant; 11 permanent, 24 portable concession stands; DDC attracts one million+ annually/RI DMA population: 1,076,164/ 38,000+ college students within a 5-mile radius; 25% of USA population lives within 500 miles. 60’ x 40’ StageRight portable staging; 200’ x 85’ ice rink; Composite sub-floor; McCauley Line array speaker system/ PAGE Power Amps; Lighting: 6 Super Troupers, 2 Gladiators. 33 SOUTH CAROLINA

Joel Coliseum Theatre: 5,839 Joel Coliseum Annex: 4,500 Bowman GrayCarolina Stadium: 10,200 South Dixie Classic Fairground Grandstand: Florence5,000 Civic Center

3300 WestSpace: Radio Drive, SC 29501 Exhibition moreFlorence, than 120,000 (843)feet 679-9417; Fax: (843) 679-9429 square of meeting exhibit space. florenceciviccenter.com Backstage: press room, promoter's office, General Manager: Kendall Wall meeting production offices and general room lines;family 4 star entertainment. Yourcomplete venue for with quality,phone affordable, suites, 4 spacious locker rooms; SMG-managed facility is largest convention, entertainment & exhibition facility in northFLORENCE CIVIC 2 lounges. Entertainers' tour bus parking east South Carolina – 50,000-sq. ft. multipurpose space, including 10,000-seat arena with power hook-ups in a secure area. CENTER (backdrop curtain allows 2,500 -7,000 seating); 15,000-sq.-ft. ballroom (seats 1,400 3300 West Radio Road Staging: Sisco decking available in theater style), well-appointed Pee Dee, Waccamaw and Santee meeting rooms (adjoin Florence, SC 29501 4’ X 8’ or 5’ X 8’ adjustable height (843) 679-9417; Fax: (843) 679-9429 ballroom3 EZ-Lift accommodates up toheight 1,000 people for banquets; 1,400 for meeting set-ups; sections; adjustable 84-8’x10’ booths). Portable stage expands to 60’ xwww.florenceciviccenter.com 40’; 4 dressing rooms, green room. stairs for staging. General Manager: Kendall Wall Market: 700,000 population; “In the Flo” e-mail club has over 11,000 members Food & Beverage: 10 concessions stands Snapshot: Since its 1993 opening, the whotwo getdoubles “E-Buzz”; Facebook Fans ; 300+ Twitter Followers. with and6,000+ additional specialty Florence Civic Center has provided food carts. Full service catering and food entertainment to the people of Florence services provided by Aramark. County and the surrounding counties. pennsylvania The arena is home to The Florence Demographics: Located in the center of Giant North Carolina between Centerand&midway Hershey Theatre Phantoms Indoor Football Team, and also has a basketball floor. The former Atlanta andHersheypark Washington, D.C., Complex 550 West Drive, Hershey, PA 17033 Exhibit Hall, renamed the Ballroom reaches a target market of over (717) 534-3911; Fax: (717) 534-8996 now completley carpeted and refur1.5 million individuals located within a giantcenter.com, hersheytheatre.com bished, is home to The Florence 50-mile radius. The Winston-Salem area Managing Entertainment: Vikki Hultquist Symphony Orchestra. The Center also itself featuresDirector, 17 colleges and universities accommodates meetings, trade shows and an overall A Sweet Placeaverage to Play!median family exhibitions of allconcerts; sizes. 10,000 income $58,200. Giant ofCenter opened in October of 2002, seats: and 12,500 in-the-round See10,500 ad on page 33 The magnificent. 1,904-seat Capacities: Full arena capacity is up to end-staging hockey. Hershey Theatre is proudly withbackstage: a backdrop5 team curtain, celebrating over 75 years of the performing arts.10,000 Giant and Center be arranged rooms, production room, 2 management rooms,where 2 star seating dressingcanrooms, cateringfrom 2,500 to 7,000. The Ballroom will seat room. Hershey Theatre. Arena is also home to the longest standing member of the 1,400 theater style. The arena will American Hockey League, the Hershey Bears; 125 TVs located2,000 throughout arena; accommodate for meetings/ Radio broadcast throughout; 15 media bulkhead locations.Harrisburg-LancasterPAGE Lebanon-York market is family oriented with a strong household income. 37 The Southeast ontario

LET THE INDUSTRY KNOW KEEP US INFORMED SO WE CAN KEEP THE INDUSTRY INFORMED

Timothy Herrick Editorial Director Facilities Media Group (212) 532-4150 ext 105 Therrick@Facilitiesonline.com Send us: Letters to the Editor, press releases, photographs or other materials about your concerts, family shows, exhibitions, consumer trade shows, sports and other events.

Hershey Centre

5500 Rose Cherry Place, Mississauga, ONT (905) 615-3290; Fax: (905) 615-3299 hersheycentre.com General Manager: Mike Hamilton The Hershey Centre and SportZone is a multi-use facility that includes a 5,500-seat arena, 3 community rink pads, an indoor soccer field, gymnasium, gymnastics centre and outdoor soccer fields. Capacities: Concerts up to 6,000 and “cut downs” to 1,000. All configurations can be accommodated using in-house and contracted services. Hockey, Boxing, Basketball, Wrestling up to 5,500; Multiple large dressing rooms and meeting spaces for catering, talent, production available. Large “drive in” load in dock. 4 “double” concession stands, full service upstairs lounge. In-house catering. Mississauga is a Greater Toronto Area community of 700,000+, diverse PAGE multi-cultural demographic. Facility just 20 minutes from downtown Toronto. 38

2011-2012 Facilities Booking Guide

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2011-2012 Facilities Booking Guide

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Hoyt Sherman Place

1501 Woodland Avenue, Des Moines, IA 50309 (515) 244-0507; Fax: (515) 237-3582 Hoytsherman.org Executive Director: Carol Pollock Originally a grand manor home circa 1877, opened as a theater in 1923 –beautiful and acoustically sound performing arts center, Central Iowa’s only mid-sized live HOYT SHERMAN PLACE event facility. Recent $5.5-million renovation included updatedAvenue sound, lighting and 1501 Woodland technical capabilities. Year-round venue hosts 280+ events IA annually. Des Moines, 50266 Theater – 1,250 (515) 244-0507; Fax:for (515) 237-3582 fixed seats (38 box seats); Art galleries accommodate up to 250 receptions, www.hoytsherman.org meetings, etc. Large chorus w/bathroom attached; medium sized chorus room; 3 Executive Director: Carol Pollock star dressing rooms. Full-service marketing department; State Capital of Iowa, Des Snapshot: A grand manor home built Moines is visited by 2.9 million+ each year – 562,000+ within 40-mile radius.

PAGE in 1877 by prominent businessman Hoyt 39 Sherman; the structure, managed by VenuWorks, is a world-class performing arts center, located at the cornerstone of oklahoma Des Moines’ historic Sherman Hill. The Hoyt Sherman Place Theater opened in Lloyd Noble Center 1923 and is Central Iowa’s only mid2900 S. Jenkins Ave., Norman, OK 73019 sized (1,251) performing arts venue and (405) 325-4666; Fax: (405) 325-4583 the last remaining historical theater in lloydnoblecenter.com Des Moines. Since reopening in Director of Events: Loida Haffener-Salmond November, 2003 after a $5.5-million, six-month renovation, including updated Multi-purpose facility serving University of Oklahoma and surrounding community sound, lighting and technical capabili– 20 minutes from downtown Oklahoma City – ties, 1 million+ within 80-mile radius. this year-round venue has welcomed Capacities (+Floor Seating): In the Round – 11,205; Full Arena – 8,519; Expanded over 200,000 patrons. Newly renovated, Theater – 4,516; Theater – 2,848; 6 locker rooms; 850-sq.-ft. Catering/Media room; for adjacent galleries can be transformed 1,140-sq-ft. Media Work Room. House Stage – a40’ x 60’xsit40” inches – stage area a unique down dining experience, cocktail party configuration or a theater-style ranges 48 sq. ft. - 2,400 sq. ft; made up of 8’ x social 4’ sections whose can meeting place. be customized for each performance; 12 fixed concession stands operated by OU

IOWA

Capacities: 1,251 seats Stage Dimensions: Back wall to Florida 24’ ; SR Wall to SL Wall Proscenium 52’; Proscenium to Front of Pit Cover Jacksonville Veterans 8’; Proscenium Height 22’6”; Memorial Proscenium Arena Width 34’4”. 300Dressing A. Philip Randolph Blvd., Jacksonville, FL 32202 Rooms: large chorus w/bath(904) 630-3900; Fax:medium (904) 854-0601 room attached; sized chorus jaxevents.com room; 3 star dressing rooms. General Manager: Robin Timothy Sound: 2 Stacks of McCauly n-line SR and SL; 12 topmulti-purpose boxes and 4public bottoms; This 15,000-seat, facility opened in 2003 to a sold-out audience for an RIVERCENTER & AllJohn QSCconcert. Powerlite 1-Alan Elton Sinceamplifiers; then, the arena has hosted concerts, professional sporting events, ADLER THEATRE and Heath 2200 FOH desk; 2 sm 58; 2 local graduation ceremonies and other events; Capacities:136 EndEast Stage: Third14,500/In Street the Round: beta sm 57; 4 boom stands; 1 cd player; 14,000/Half-House: 9,500/Theater: 6,200/Hockey / Basketball: 13,000. Davenport, IA Home 52801 of Jacksonville 1 3rd octive EQ on the stacks. 326-8500; Fax: (563) 326-8505 Sports Hall of Fame. Backstage areas: six dressing rooms;(563) 4 large locker rooms; Media Room; www.adlertheatre.com Lighting: 288 channels sensor Offices and 4,000-sq.-ft. Multipurpose/Catering Area, of twoetcPromoter Duval Street Room; 10 www.riverctr.com dimming; 1 obsession 2 w/2 permanent concession stands withmonitors 67 POS. Exclusive Clubs with dining options (buffet Executive Director: Rick Palmer, CFE and keyboards; 16-19 degree S4 Lekos or (on traditional concessions); capable of 140 POS; In-house Marketing Department. stage); 12-26 degree S4 Lekos (on “The Center With It All” stage); 11-36 degree S4 Lekos (on Snapshot: Managed by VenuWorks, stage); 11-19 degree S4 Barrels (on oklahoma the classic, 2,411-seat Adler Theatre is a stage); 48-S4 par 64 (on stage); 8-S4 12 historic, art-deco yet also state-of-the-art circuit mutipar strips (on stage); 24-15 Mabee Center PAC originally built in 1931 and most to 30 degree S4 zooms (FOH); 12-19 8023 S. Lewis Tulsa, 74136 HR and recently renovated in 2006. The Adler is Degree S4 Ave., Lekos (boxOKbooms (918) 495-6400 part of the RiverCenter Complex, HL); 2- Lycian 1272 Starklite II. mabeecenter.com which features more than 100,000 Audience Amenities: 28 Box Seats. square feet of meeting, exhibit and event General Manager: Tony Winters Marketing: in-house marking services; space. The RiverCenter includes the “One Stop Shop” co-promotions. Great Hall, featuring a seating capacity Opened in 1972, the Mabee Center, home to the Golden Eagles basketball teams, and is of 3,200 for general admissions Managed by Venuworks. a 105,000-square-foot facility, which now includes a Conference & Banquet Center 2,500 reserved seats and the Mississippi See ad on page 44 in addition to 8 dressing rooms and flexible meetingRiver rooms thatwhich host 30-1,100. Hall, can host 1,400 for general admission and 1,100 reserved. Seating: Center Stage – 11,415; Basketball – 10,547; Concert/ End Arena: - 7,65611,515; Expanded Theater – 4,202; Johnston TheaterStaging: – 2,92140’ (with itsfrom innovative deep the plaster line curtaining system, arena staff can cater to the needsto oftheeach thestage left backshow wall,by 80’varying wide, 38’

number of seats available) 8 Dressing Rooms available; 4 VIP Suite Boxes are availconcessions; State-of-the-art retractable center-hung scoreboard & sound PAGE catering options offered to suite box holders. system featuring 4 high-definition video boards & 4 video-boards. 52 Facilities SuperBook 2009 able on an event-by-event basis withThe Midwest indiana

Morris Performing Arts Center

211 N. Michigan Street, South Bend, IN 46601 (574) 235-9190; (800) 537-6415 Fax: (574) 235-5604 MorrisCenter.org Executive Director: Dennis J. Andres The Hottest Tickets in Town! State-of-the-art PAC ($24.3-million renovation in 2000), originally opened as The Palace Theater in 1921 with a design that replicated Italian Renaissance, Spanish Revival, and Baroque architecture. Seats: 2,560; Backstage Areas: 8 Dressing Rooms, 2 Chorus Rooms in Lower Level Hair/ Wardrobe Room 30x18; Catering Room. Staging: Brand new stage, 45’ deep by 103’ wide, with a 72’ fly height and 70 fly lines; Expanded orchestra pit; Full Wenger symphonic shell; Fully updated utilities and HVAC system. 1 million within 40-minute drive; venue hosts 125+ events per year, attracting 156,000+. ohio

Manitoba

MTS Centre

300 Portage Ave, Winnipeg MB R3C 5S4 (204) 987-7825; Fax: (204) 926-5555 mtscentre.ca Senior Vice President/General Manager: Kevin Donnelly, Sr. The geographic centre of North America, Winnipeg, the capital of Manitoba, a province of 1.1 million+. Accommodates 3,500 (RBC Theatre at the MTS Centre) to 15,000; excellent sight lines, superb acoustics, the best amenities for events of all kinds, hosts events ranging from hockey and other sports, to the music industry’s biggest name concerts; Backstage – 4 Premier artist rooms, 6 team dressing rooms, catering room, and offices; Valhoffer stage – 60 x 40/ combined with scaffolding -56 x 72x 5’ high; Standard arena house lighting as well as six Xenon 2K supertroopers available. Concessions, full-service tour, other catering – Centerplate. PAGE On-site restaurant. 3 california

Wright State University’s Nutter Center

Oracle Arena & O.co Coliseum

Southwest Ohio’s premier sports & entertainment complex; Market Population: 1.7 million; within a one-day drive of 60% of the U.S. population; 20,000+ college students in area: Capacities: 11,500 – in-the-round/end-stage; 2,000 – 7,500 – half-house; 9,500 – basketball; 70-foot curtain and truss system; Total available flat space: 85,000 sq. ft. (main arena floor – 28,000 sq. ft.); 8 dressing rooms & production room. StageRight stage – 32” x 8’ decks; 60’ x 40’ stage with 12’ x 24’ wings/adjust height -- 48” to 84”; Center hung community system – 8 Lycian 1290 XLT, 2K spotlights; Ovations – PAGE exclusive F&B provider, 7 permanent stands. 9

Oakland’s premier sports, concert and event facilities. Oracle Arena: 18,336 permanent seats, 864 seats in suites; Basketball – 19,200; Concerts –18,000; Ice Event – 17,000; Boxing/Wrestling – 20,000; Arena has Banquet capacity of 1,000 guests, 7 meeting rooms and a State-of-the-Art Curtain System for various event set ups; O.co Coliseum has grass turf, Night Lighting, banquet capacity of 1,500 and 7 meeting rooms. O.co Coliseum: Football – 63,024; Baseball – 43,662; Concerts – Up to 70,000; O.co Coliseum East Side Club has 40,000 sq. ft. exhibition space; Alameda County – 1.5 million+ also reaches San Francisco, Marin and Santa Clara PAGE Counties; Follow us on Twitter @OracleArenaSMG & @OdotCoColiseum. C3

3640 Colonel Glenn Hwy., Dayton, OH 45435 (937) 775-3498; Fax: (937) 775-2060 nuttercenter.com Executive Director: Jim Brown, CFE

7000 Coliseum Way, Oakland, CA 94621 (510) 569 - 2121 Coliseum.com General Manager: Ron Little

2011-2012 Facilities Booking Guide

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rhode island

Dunkin’ Donuts Center One LaSalle Square, Providence, RI 02903 (401) 331-0700; (401) 621-5987 • dunkindonutscenter.com

2011-2012 Facilities Booking Guide

Michael Melford

rovidence, Rhode Island mixes the urban sophistication of a big city with the graceful charm of a small town. At the heart of Providence’s bustling downtown is the Dunkin’ Donuts Center (DDC), part of the Rhode Island Convention & Entertainment Complex, which also includes the Rhode Island Convention Center (RICC) and The VETS. The 14,000-seat DDC offers 31,000 square feet of arena space with a ceiling height of 86 feet, a 25,000-square-foot concourse, a new 9,000-square-foot lobby, 20 luxury suites, and five additional meeting/hospitality rooms. Other amenities include a pedestrian bridge connecting the arena to the RICC, a state-of-the-art video scoreboard, and upgraded concession and restaurant facilities. There are 5,500 hotel rooms in the Greater Providence area—1,800 located within walking distance of the Center. Providence is known for its thriving arts scene and is recognized as one of the nation’s hottest culinary destinations. There are nine colleges and universities located in the Providence market, most of which are within a 5-mile radius of the Center—Brown University, Johnson & Wales University, RI School of Design, and Providence College just to name a few. The students at these local colleges and universities add to diverse population of our City.

region’s premier, full service entertainment and event center and features both an arena and a convention center. The Alerus Center Arena was designed to serve as a multi-purpose, versatile facility capable of quick Oregon conversions while maintaining the integrity of the “entertainment experiPortland Center for the ence”. Seating Capacities: Total – Performing Arts 21,389; Arena Set End Stage: 11,029; 1111 SW Broadway, Portland, OR 97205 Round: 12, 914; Half-House: 8,245; (503) 248-4335; Fax: (503) 274-7490 Standard Theater: 2,619. pcpa.com Staging: The stage right portable stage Booking and Sales Manager: Judy Siemssen allows a maximum stage of 64’W x x 4’ Keller to 6’ H. Accessories include The premier PAC of the Northwest, this complex52’D features Auditorium (2,992 seats), an accessible stairs, guardrails, Arlene Schnitzer Concert Hall (2,776 seats), Newmark Theatreramp, (880 seats), Dolores andseats). skirting. The standard mix583,776; stage is Winningstad Theatre (304 seats), Brunish Hall (161 Portland, population: a 12’W x 24’Drehearsal platformroom; with Schnitzer heights Keller – dressing rooms accommodate 250 people; 38x45-foot

– dressing rooms for 90 people; Newmark – dressing rooms for 32; Winningstad – dressing rooms for 28; Brunish – dressing rooms 10 MSA: 2,260,000+ people, diverse entertainment preferences – from county to rock draw good attendance numbers; Indy bands and blues artists are also strong bookings; musical theatre is very popular.

SOUTH DAKOTA

South Dakota

Rushmore Plaza Civic Center

444 Mount Rushmore Road North, Rapid City, SD 57701 (605) 394-4115/(800) GOT-MINE Fax: (605) 394-4119 GOTMINE.COM General Manager: Brian Maliske TRULY THE CENTER OF IT ALL South Dakota’s premier full-service performance, exhibition, convention and event complex. Entertainment promoters, professional sports teams and business executives have all RUSHMORE PLAZA discovered that the Civic Center can meet their needs with professional service and comCIVIC CENTER 444 Mt. Rushmore Rd. N.Fine Arts Theatre, petitive pricing. The Complex features a 10,000+-seat Arena, 1,741-seat City, SD 57701 and 2 large Convention Halls with 12 various sizedRapid Meeting Rooms. New (2008) Ice Arena (605) 394-4115 or (800)-GOTMINE – 28,000 sq. ft. convention space, 5,127 seats – Hockey, 7,450 seats – concerts. Arena has Fax: (605) 394-4119 2 star dressing rooms, 5 locker/dressing rooms; Theatre has 2 chorus rooms / www.gotmine.com Sales and Marketing Manager: PAGE 4 Dressing rooms. C2 Steve Montgomery

The Center of It All

minnesota

Snapshot: Rushmore Plaza Civic Center is South Dakota’s premier fullThe Sanford Center service performance, exhibition, con1111 Event Center Drive NE, Bemidji, MN 56601 vention and event complex. Since (218) 441-4000; Fax: (218) 441-4099 opening its doors in 1977, entertainthesanfordcenter.net ment promoters, professional sports teams and business executives have all Executive Director: Roger Swanson discovered that the Civic Center can & managed EVENT PLANNERS... Located on MEETING beautiful Lake Bemidji, bymeet VenuWorks, northern their needs with Minnesota’s professional servpremier venue for sporting events, concerts, family shows, as well hi-tech The meeting ice and competitive as pricing. NEED MARKET DATA? and ballroom space for conventions and conferences. Seating: 4,000 Hockey, 5,500 for Complex features a 10,000-seat Arena, end stage concerts; Exhibition Space: 10,000 sq.1,752-seat ft. Ballroom (divisible three ways), Fine Arts Theatre, and 2 Convention Halls with reception 12 various 24,000-sq.-ft. arena / trade show floor; 4 break large out meeting rooms, pre/post sized Meeting Rooms to 20. area; Industry standard portable arena concert staging with risers; Twofrom Star2,000 Dressing A Rooms, new 6,500-seat Ice Office; Arena 25 wassuites, added Rooms, Green Room, Meeting Room, Four Locker Production in Nov. 2008. Department; 200+ club seats, state of the art press box; In-House Marketing 23-46

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200,000+ residents within 75 mile radius of Bemidji.

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stands, 7 various portable stands, 20 beer domes and 6 portable liquor stands; the Alerus Center also provides exclusive on-site catering service. Parking: 3,388 on-site spaces. Wisconsin Marketing: full in-house marketing department. Racine Civic Centre Demographics: more than one million 5people Fifth St.,within Racine,2-hour WI 53403 driving radius.

(937) 775-3498; Fax: (937) 775-2060 www.nuttercenter.com Executive Director: John Siehl, CFE WISCONSIN

“Ohio’s premier spot for sports, concerts, and family events.”

Snapshot: This multipurpose entertainment and sports complex features 1,000 – 12,000 seats. The venue opened in 1990 and has been renovated to (262) 636-9229; Fax: (262) 636-9290 allow hockey to be played and added See ad on page 40 racinecc.com reinforced steel rigging along with new motorized lower level seating, motorExecutive Director: Rik Edgar ized center arena scoreboard, renovated Lake Michigan’s Best Kept Secret luxury suites and new-look concession RACINE CENTRE Features Historic Memorial Hall (1,556-seat auditorium) andCIVIC 7 other rooms on three stands. 5 Fifth St levels; 17,000 sq. ft. of meeting space,/Aquamarine Room – 3,000 sq. ft., Crystal Racine, WI 53403 Capacities: Basketball: 10,400; Room – 1,290 sq. ft; Diamond Auditorium – 8,400 sq. ft, sits9,900; 1,350 for636-9290 theaterSeating: style, (262) 636-9229; Fax: (262) Hockey: End-Stage Sapphire Hall – 2,400 sq. ft, Topaz Room –1,290www.racinecc.com sq. ft., Ruby Red RoomWrestling/ – 4,900 In “The 11,500; Professional Director: Jim Walczak sq. ft.), Festival Hall (seats 1,800/15,700 sq. ft.,Executive including Conference Round” 1,050-sq.-ft. Seating: 11,500; Extreme

LakeupMichigan’ Kept Room), and five-acre Lakefront Festival Park (hosts to 12,000).s Best Racine Pop:Secret 130,425/Milwaukee metropolitan area Pop: 1,773,519, which roundsbyout Snapshot: Managed VenuWorks, the PAGE north side of Chicagoland, Pop: 9.7 million+. Racine Civic Centre venues sit on the 25

beautiful shores of Lake Michigan in SOUTH DAKOTA downtown Racine, Wisconsin. Racine Civic Centre (Memorial Hall is a Florida Historical landmark was opened in 1924 Exhibition Space: 180,000 sq. ft. and was renovated in 1998 consists of a Saenger Arena—concerts Theatre Capacities: and other 1,556-seat auditorium and 7 other rooms 118 South Palafox10,000; Place, Pensacola, FL 32502 entertainment: Sports events on three levels; Festival Hall and Park (850) 595-3880; Fax: (850) 595-3886setting seating: 5,700-8,500; half-house opened in 1987 and consists of a 17,000with seating up to 5,700 (Arena feapensacolasaenger.com sq.-ft.-Hall and a Five acre Festival Park tures 34,500 sq. ft. of uninterrupted Marketing Director: Kathy Summerlin SWIFTEL CENTER which can host up to three different space); The Rushmore Plaza Civic 824 32nd Avenue stages. Renovated theater with classic Spanish Baroque architecture, seats 1,650 (includes Center’s Fine Arts Theatre seats Brookings, SD 57006 orchestra pit seating); Exhibition Space: 3,000 Capacities: sq.(605) ft. meeting room / Hall sub-dividable Memorial Auditorium up to 1,752. 692-7539: Fax: (605) 697-6393 into 2,000/1,000 sq. ft rooms. 10 Dressing Rooms; 71’ X 38’ Stage with 43.3’ can seat up to 1,556 guests for concert www.swiftelcenter.com Backstage Areas: Arena has 2 star performances; Festival can Richter seat up to Proscenium; Light booth spotlights; Counterweight Executive Director: Tom dressing rooms on projection the 2nd level andwith 5 two follow guests andthis Festival Park can host system – 40 sets of lines. Located of Midwest downtown, PAC showcases a locker/dressing rooms on the main in the heart1,800 Hospitality at its Best! to 12,000Harry guests when the varietyFine of performances: Pensacola Orchestra, Connick, Jr.,whole David floor; Arts Theatre has 2 chorusSymphonyup Snapshot: Managed by VenuWorks, rooms and 4 John individual Copperfield, Tesh,dressing Wyntonrooms. Marsalis, Ziggy Marley, CATS, Sesame Street. the Swiftel Center is one of South Pensacola has a population of 50,000+ and is within a Mobile/Pensacola Metrofor Food & Beverage: 9 concession stands, Dakota’s premier event centers Arearestaurant, 450,000+; and In-house agency, multi-media club Foodadvertising Court, multimeetingspromotions. and entertainment. With a WISCONSIN ple portable stands. 30,000-square-foot Arena, state of the art Daktronics Banquet Rooms, Audience Amenities: Club Seating, ontario Concourse, County Rooms, Conference Suites, Large Daktronics Video Screens Rooms and In-House Catering service; Parking: 4,000 Place Free Spaces. Scotiabank the Swiftel Center can plan any event 1000 Palladium Drive, Ottawa,inOntario Demographics: 250,000 ADI.K2V 1A5 that you can imagine. Swiftel Center (613) features a dedicated staff to make any See 599-0140; ad on pageFax: 51 (613) 599-9283 event successful from conception to scotiabankplace.com reality and provide superior service with Vice President | Executive Director: Tom Conroy a friendly smile. Region’s premier sports and entertainment venue, just 15 minutes west of Seating Capacities: Basketball – 4,300; downtown Ottawa, the 19,153-seat venue has hosted performers such(reserved) as Bruce – 5,400; End-stage Concert U.S. CELLULAR ARENA Springsteen, U2, Elton John, Bon Jovi, Katy Perry, Lady Gaga,Concert Taylor Swift, and–the End stage (festival) 7,000. 400 W. Kilbourn Avenue best in family entertainment, home to NHL’s Ottawa Senators; Seating: Hockey – Milwaukee, WISpace: 53203 30,000 sq. ft. Exhibition 19,153/360 concert – 17,855/270 concert – 13,226/180 concertFax: – 12,000/Theatre (414) 908-6001; (414) 908-6010 Portable 60’ x 4-6’ stage; www.uscellulararena.com set-up – 2,500 to 7,140; up to eight meeting rooms, 442 sq. Staging: ft. - 2,52040’sq.x ft., (24)Manager: ME-500Tony supports, 48”-78”; (63) Sales Dynicki

expandable to 7,350 sq. ft. (all meeting rooms available for trade shows, exhibitions and special events; Market: 1.6 million, includesSnapshot: eastern Ontario, western PAGE The U.S. Cellular Arena Quebec, Upstate New York. opened in 1950 as one of the first 7TV-

The Midwest friendly venues in the country, came of

age with rock & roll, and, as “MECCA” in the 1970s and 80s, was nationally famous for championship teams, rauState Farm Arena cous crowds, and has been home to 2600 N. 10th St., Hidalgo, TX 78557 decades of sports legend and concert history. Since 1998, the arena has com(956) 843-6688; Fax: (956) 843-5547 pleted over $13 million in technologistatefarmarena.com cal, accessibility and aesthetic improveGeneral Manager: Eric Blockie ments, maintaining its place as a center $23-million, multipurpose facility, seats approximately 5,500 for hockey/basketball for Milwaukee entertainment, sports& 6,800 for concerts/facility also hosts boxing, indoor football, rodeos, ice shows and and culture. theatrical productions; seats 1,500 for catered functions; 2,000 parking spaces, 508 Seating Capacities: Concert in round: FOR YOUR NEXT CONVENTION OR MEETING, LOOK TO THE CIT Y clubTHAT seats, 26 NBA’S privateNEXT luxury suites: Exhibition sq. ft.; Floor 11,848;186,000 End concert 360°Center -11,366; End IS THE JEWEL IN THE CROWN. Space: 17,000Asq. ft. with dasher board portable concert,sq. 270°ft.-with 9,858; End concert, 180° WHERE STREAMLINED AIRPORT ANDconfiguration/19,000 LACK OF TRAFFIC YOU’REbackstage IN FAST. AND WITH–THE BEST artist 8,509; End concert, - 7,910; HalfrisersMEAN extracted; areas 2 main dressing rooms; 3120° locker rooms; RESTAURANTS AND NIGHTLIFE JUST A FEW MINUTES’ WALK houseoffice. -6,368;In-house Ice show TV - 6,689; private catering room; production office; accounting / video FROM YOUR HOTEL, YOU’RE OUT EVEN FASTER. Boxing/wrestling-12,146; Basketball system, includes 2 video boards/3 portable cameras; 4 concession stands / texas

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Need to research venues for your event or meeting? Facilitiesonline has the most up-to-date news, information and listings available. The best part is, it’s all on a user-friendly, easily accessible website. The #1 News & Information Sourceneeds! One-stop shopping for all your market research for Booking Agents, Promoters, Talent Buyers & Special Event Planners

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Comprehensive Directory of Conference Centers,

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26 total POS; In-House” agency assists in event marketing.

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C4 Facilities SuperBook 2009 2011-2012 Facilities Booking Guide

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Located in Evansville, Indiana, the Ford Center is a beautiful, exciting, multi-purpose 11,000-seat arena and is the regionâ&#x20AC;&#x2122;s center for sports and entertainment. The 290,000 square foot facility is home of the NCAA Division I University of Evansville Aces Menâ&#x20AC;&#x2122;s and Womenâ&#x20AC;&#x2122;s basketball and the Central Hockey League Evansville IceMen. The arena floor has over 20,000 square feet of usable space and can be modified for basketball, hockey, concerts, conventions, rodeos, expos and a variety of other events. Ford Center opened in November 2011 and has drawn attendees from all over the tristate region. It has already hosted a variety of events such as Bob Seger, Hadi Shrine Circus, Trans-Siberian Orchestra, Monster Jam, WWE Supershow and many more. Our staff is committed to providing the highest standard of service and to ensure the best possible experience during each event. Ford Center is managed by VenuWorks, a full management service to theatres, arenas and convention centers. In addition to its facility management service, VenuWorks manages food and beverage and operations, as well as performs feasibility studies, does consulting work and provides event booking and promotion services.

thefordcenter.com

Florida

David A. Straz, Jr. Center for the Performing Arts

1010 North W.C. MacInnes Place, Tampa, FL 33602 (813) 222-1000; (800) 955-1045; Fax: (813)222-1057 strazcenter.org The Straz Center inspires audiences and artists to dream and discover, to create and celebrate. Located downtown on a picturesque nine-acre site along the east bank of the Hillsborough River, this 335,000-sq.-ft. PAC complex consists of 5 venues: Carol Morsani Hall (2,610 seats), Ferguson Hall (1,042 seats), the Jaeb Theater (268 seats), the TECO Energy Foundation Theater (250 seats) and the Shimberg Playhouse (130 seats). Recently added – Patel Conservatory – 45,000-sq.ft./20 studios, including rehearsal hall, isolation/sound booth and state-of-the-art black box theater. Recently installed sound and video system enhances patron experience.

washington

Tacoma Dome

2727 East D Street, Tacoma, WA 98421 (253) 272-3663; Fax: (253) 593-7620 tacomadome.org Deputy Director: Rob Henson Multi-purpose arena, with moveable seating and new curtaining system, hosts events of any kind, including concerts, family shows, sporting events, conferences and trade shows with capacities 1,000 - 23,000 people; attached to the arena is an Exhibition Hall that contains 28,800 square feet of space for meetings, conferences and events. Backstage— 3 production offices, 13 dressing rooms; abundant storage space; largest rigging grid in the Western Hemisphere, approximately the size of a football field – load ins/outs a breeze. Marketing: full array of marketing services, ranging from media buying to group sales; 4 million+ in market area.

Kansas

Topeka Performing Arts Center

214 SE 8th Ave., Topeka, KS 66603 (785) 234-2787; Fax: (785) 234-2307 tpactix.org Executive Director: Barbara E. Wiggins Entertaining, Enriching & Educating through the Arts State-of-the-art facility accommodates all events & functions – theater, dance, musical concerts as well as meetings, banquets, and special events. Seating Capacity – 2,546, main floor seats 1,168. TPAC also has a 2,000-sq.-ft. black box theater that seats 120. Exhibition Space: 6,500-sq.ft., carpeted banquet facility, as well as a 1,000-sq.-ft. foyer. Both areas can and have been used as exhibition space; Backstage Areas: 1,975-sq.-ft. dance studio; 800-sq.-ft. green room; a 1,260-sq.-ft. room and two 600-sq.-ft. rooms available. Market – Topeka MSA PAGE (5 counties) – 233,870; in-house marketing department. 23 Kansas

United Wireless Arena

4100 Comanche, P.O. Box 1516 Dodge City, KS 67801 (620) 371-7390; Fax: (620) 371-7393 Executive Director: Ralph Nall State-of-the-Art, $40.3-million Arena opened in 2011 featuring a U shaped seating bowl;-4,000 fixed seating; 5200+ for Concerts and other events (Half House: 1,800 with curtaining system). 12 Suites plus 12 Club Seating Sections; In-suite catering available; VIP level includes a walk out balcony, tables and seating, large plasma TV’s, lounge furniture and fully stocked and serviced bar. Backstage Areas: 4 team locker rooms, 2 green rooms. Arena Floor-20,000+ sq.ft. Exhibition Space/ Conference space 6,700 sq.ft. in attached Magouirk Conference Center. Kansas Pop – 3 Million; venue also draws from Oklahoma and Colorado PAGE markets. In-house Marketing Staff. 13

south dakota

Swiftel Center

824 32nd Avenue, Brookings, SD 57006 (605) 692-7539; Fax: (605) 697-6393 swiftelcenter.com Executive Director: Tom Richter Treat yourself to Midwest Hospitality at its best. Multi-purpose facility – configurations range from 4,300 basketball, 5,600 end-stage concert (reserved), 7,000 end-stage concert (festival); 15,000 sq. ft. of banquet space; divisible into 4 rooms; 6 dressing rooms; full-service in-house catering and concessions. Staging – StageRight Stage – 40’x60’/Adjust height from 4’x6’; House sound system is a BOSE Quality System center hung powered by Crown Amplification throughout the facility. Full Rigging grid and Daktronics Galaxy Message Center. In-house marketing department is full-service agency, offers wide variety of services, specializes in creating customized marketing campaigns for events PAGE serves tri-state region – South Dakota, Minnesota, Iowa. 42 NEW YORK

Times Union Center

51 South Pearl St., Albany, NY 12207 (518) 487-2000; Fax: (518) 487-2020 timesunioncenter-albany.com General Manager: Bob Belber Upstate New York’s Premier Sports and Entertainment Facility Full service entertainment and sports facility, curtaining system allows Times Union Center to fluctuate capacity between 6,000 to 17,000; equipped with 21,000+ sq. ft. exhibition space and 2 press rooms; 4 team size locker rooms, 5 star sized dressing rooms; In-House Marketing Department assists in all media buying, pr and graphic design; New seats recently installed, LED Ribbon Boards and center hung video board installed this past summer. N.Y.’s capital region is home to 1,300,000+; facility draws from New York, Massachusetts, Vermont, New Hampshire and Connecticut. washington

Toyota Center

7016 W. Grandridge Blvd., Kennewick, WA 99336 (509) 737-3700; Fax: (509) 735-9431 yourtoyotacenter.com Executive Director: Corey Pearson Downtown location, the region’s center for sports and entertainment, designed to host diverse events such as basketball, hockey, concerts exhibitions and family shows for audiences as large as 11,000. The multi-purpose facility works with downtown attractions to create a vibrant atmosphere for sports fans, music lovers and conventioneers. Seating Capacities: Basketball – 9,800; Hockey – 9,100: Concerts – 11,000 total; Half House – 3,500-5,700 includes permanent electronic balcony curtain. Exhibition Space: 27,468 sq. ft.; two star dressing rooms, two lockers rooms, Green Room, Multi-purpose room; 137 HD TVs throughout; HD video PAGE board with upper and lower displays and ribbon board. 44 wisconsin

U.S. Cellular Arena

400 W. Kilbourn Avenue, Milwaukee WI 43203 (414) 908-6001; Fax: (414) 908-6010 uscellulararena.com Director of Sports & Entertainment Sales: Tony Dynicki Opened in 1950, this major (12,700 capacity) sports and entertainment venue is home to decades of sports legend, rock & roll history and a variety of other events; $16+ million in improvements since 1998 keep it technologically state-of-the art while retaining its legendary intensity and audience friendliness. Exhibition Space: 24,000-sq.-ft. main floor/plus concourse. Backstage: 120’ x 24’ media/catering room; 2 Star dressing rooms; 2 Team Rooms; 2 Chorus Rooms; Green Room; Traveling production office w/phone. Market: Milwaukee metro – 1.7 million people, extended market 4+ million including Madison, Sheboygan and other outlying cities; Chicago only 45 minutes away.

2011-2012 Facilities Booking Guide

pennsyLvania

GIANT Center 550 West Hersheypark Drive, Hershey, PA 17033 • (717) 534-3911; Fax: (717) 534-8996 • giantcenter.net

IANT Center broke ground in November of 2000, and opened its doors in October of 2002 with a performance by Cher. From that moment, GIANT Center has been the area’s leading sports and entertainment venue. GIANT Center is also home to the longest standing member of the American Hockey League, the HERSHEY BEARS, which has been going strong since 1938. Because of the constant support of its many fans, GIANT Center continues to be ranked as one of world’s best concert venues in Billboard, Pollstar and Venues Today publications. In addition, the readers of Harrisburg Magazine selected GIANT Center as their choice for Performance Hall 2006 Readers Choice.

The magnificent Hershey Theatre was conceived by entrepreneur and philanthropist Milton S. Hershey in the early 20th century and is proudly celebrating over 75 years of the performing arts. Located in downtown Hershey, Pennsylvania, this magnificent theatre has established itself as the area’s premier SMpresenting the finest in touring performing arts center, Broadway shows, classical music and dance attractions, and world-renowned entertainers. Recently, Hershey Theatre has been getting a standing ovation by ranking as one of the top theaters in the world by Pollstar and Venues Today.

To book Giant Center and Hershey Theatre, please

Vikki Hultquist

550 W. Hersheypark Drive, Hershey, PA 17033 Phone: 717-534-8966 • Fax: 717-534-3113 vhultquist@HersheyPA.com

HersheyTheatre.com 1-800-242-4236

GiantCenter.c Hersheypark.com

1-800-HERSHEY

HersheyparkSaving

1-800-HERSHEY

Hersheypark.com

To book Giant CenterSM and Hershey Theatre, please contact:

Vikki Hultquist

1-866-PA MEETS

550 W. Hersheypark Drive, Hershey, PA 17033 Phone: 717-534-8966 • Fax: 717-534-3113 vhultquist@HersheyPA.com

HersheyTheatre.com 1-800-242-4236

1-877-772-9988

GiantCenter.com Hersheypark.com

1-800-HERSHEY

HersheyparkSavings.com 1-800-HERSHEY

1-800-HERSHEY

Hersheypark.com

2011-2012 Facilities Booking Guide

GolfHershey.com ChocolateSpa.com HersheyPA.com 37

NEW HAMPSHIRE iowa

U. S. Cellular Center/ Paramount Theatre

370 First Avenue NE, Cedar Rapids, IA 52401 (319) 398-5211; Fax: (319) 362-2102 uscellularcenter.com Executive Director: Gene Felling The U. S. Cellular Center/ Paramount Theatre is undergoing extensive renovations and will reopen in late Spring 2013. The arena will have an additional seating capacity, new concourses, seats, dressing rooms and rigging grid. The Paramount Theatre is being fully restored to its’ original 1927 condition. The theatre will have a professional line array house sound system. End stage reserved 360 capacity will be 7,700 GA Festival capacity will be 9,000 Paramount Theatre – 1,650. A convention center is being built adjacent to the arena and will also open in 2013. PAGE 43 Population: 250,000 within hours drive. Virginia

Willett Hall

3701 Willett Drive, Portsmouth, VA 23707 (757) 393-5369; Fax: (757) 393-7324 willetthall.com Facility Manager: Valora Baskerville Where our biggest event is your satisfaction! 1,924 seats (868 front orchestra, 591 rear orchestra and 465 balcony seats) excellent acoustics and seating so intimate that the last row of seats is only 175 feet from the stage (4,185 square feet in size – 45 feet deep, 93 feet wide); very competitive rental and labor rates, also co-promotes and assists with marketing and advertising. Lounge accommodates 75 – 100 persons. 4 solo dressing rooms; 2 chorus rooms; 1 Green Room. Portsmouth is in the heart of Hampton Roads, Pop: 1.5+ million, draws from as far north as Richmond and as far south as northeastern North Carolina.

Exhibitio booths in

New Hampshire

Verizon Wireless Arena

555 Elm Street, Manchester, NH 03101 (603) 644-5000; Fax: (603) 644-1575 verizonwirelessarena.com Regional General Manager: Tim Bechert New Hampshire’s Premier Sports & Entertainment Facility VERIZONarena WIRELESS Recently celebrating its 10th anniversary, this SMG-Managed has attracted ARENA over 5.3 million guests & hosted 1,000+ sports, entertainment 555 Elm Street & other events. Manchester, 03101(360) – 10,655; Seating Capacities: Center Stage in the round –11,700; End NH Stage Fax: (603) 644-1575 End Stage (270) – 9,337; End Stage (240) – 8,931;(603) End644-5000; Stage (180) – 8,536; 3/4 Regional General Manager: Tim Bechert Stage – 6,700; 1⁄2-House Stage – 5,400; Theatrical Stage – 3,000. Exhibition Space: www.verizonwirelessarena.com 25,348 sq. ft.; 277 10’x8’ booths in typical trade show Rink floor = & New configuration; Hampshire’s Premier Sports 18,870 sq. ft., Main Concourse = 16,486 sq. ft., Upper Concourse Facility = 4,830 sq. ft. Entertainment Draws audiences throughout New England. Snapshot: New Hampshire’s premier sports and entertainment facility, the Verizon Wireless Arena, managed by SMG, has attracted more than 4.4 million people, hosted more than 830 sports and Do you want your Facility to Reach 10,000+ entertainment events, including more than Booking Agents, Promoters, Buyers 120 soldTalent out shows, since opening seven years ago. The arena was designed to & Special Event Planners? accommodate a wide variety of events— concerts, wrestling, figure skatIf your Answerincluding is yes, ing, hockey, basketball, shows, as Then the Facilities Media Group is family how. well as convention and trade shows. Michael CaffinCapacities: Center Stage in the round –11,700; End Stage (360) – 10,655; End Associate Publisher (270) – 9,337; End Stage (240) – (212) 532 4150Stage ext 103 8,931; End Stage (180) – 8,536; mcaffin@facilitiesonline.com 3/4 Stage – 6,700; House Stage – discount pricing • multiple-Issue & multi-media packages PENNSYLVANIA value-added programs • target marketing • Real Time results

WACHOVIA ARENA AT CASEY PLAZA

255 Highland Park Blvd. Wilkes-Barre, PA 18702 (570) 970-7600; Fax: (570) 970-7601 www.wachoviaarena.com General Manager: Rebecca Bonnevier

Facility Description: The Wachovia Arena at Casey Plaza opened in the fall of 1998 and is under the management of SMG. With over 8,000 permanent seats and a capacity of nearly 10,000 for concerts, this horse-show configured arena has played host to some of the biggest names in entertainment, including Elton John, Cher, Neil Diamond, Janet Jackson, The Eagles, and Simon & Garfunkel. The arena’s primary tenants are the WilkesBarre/Scranton Penguins of the American Hockey League, affiliated with the Pittsburgh Penguins, and the WilkesBarre/Scranton Pioneers of the af2 Arena Football league. Capacities: 1/4 house - 3,900; 1/2 house - 4,900; Extended 1/2 house - 5,900; 3/4 House - 7,300; End Stage

5,400; Th

2011-2012 Facilities Booking Guide

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Staging: ft. deep X X 24 ft. d front of h ft. wide X stage edg Food & stands; 1 Lounge; level; Ful stage and Ameniti Exclusive Wireless througho Marketi Marketin Buying; M Relations Demogr mainly fr MA, ME

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State-of-the-Industry Continued from page 22

also have their own ideas of what makes sense on their side. Venues don’t have to always be at risk but they should always be cognizant of how to help the person who is at risk. Harnell: I’m always looking for venues and venue management teams who value what I am trying to accomplish, are aggressive in helping construct a deal that creates a win/win for all (artist, fan, venue, promoter) through fair and competitive deals, a strong marketing department to partner with, and a fan-friendly attitude.

Sound Advice Kirves: We have all but closed the door on consistent quality live entertainment at the introduction artist level. There are no training grounds left, no consistent club work for the new and merging artist. That is right where 90 percent of all great artists started and became great. That was the Troubadour music ladder method. Today, those live music clubs that should be accommodating artists in small town America are out of business. This lack of a thriving live music club environment has created a void in the places for new young artists to perfect and develop their skills. But, I stay open minded about the possibility of great new talent emerging and I do believe it’s out there. Harnell: I hire and train people I believe in. I try to give them autonomy to tackle their responsibilities and achieve the best possible result. This is a business based in large

Available on

“We have more headliners than we have had in many years. Country music is very healthy and strong.” –Rob Beckham, WME part on relationships. I often am sold on a show based on a relationship and a trust that I’ll execute the artist and the artist’s representative’s vision, so I demand a lot of my team to deliver and be accountable to that. Kay: Be creative. Be Flexible. Now is the time if you want to survive. Bowen: Be the strongest and best advocate for your client that you possibly can be. Treat your clients, colleagues, partners, and associated staff fairly and with the utmost honesty and respect. And always believe in what you are doing. There isn’t enough money in it any more to just do it for the money . . . do it because you love it!

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THE FACILITIES MEDIA GROUP Essential Planning Tools 2011-2012 Facilities Booking Guide

ohio

Wright State University Nutter Center Wright State University, Suite 430, 3640 Colonel Glenn Highway, Dayton, OH 45435-0001 (937) 775-3498 • Fax: (937) 775-2060 • nuttercenter.com

right State University’s Nutter Center is a multi-purpose

Box Office/Ticketing

entertainment and sports complex that was opened in

Full service, on-site box office offered through Ticketmaster.

December 1990. Lighting, Sound & Stage

Capacities

StageRight stage – 32” x 8’ decks – 60’ x 40’ stage with 12’ x 24’

Wright State’s Nutter Center can be configured into five different

wings. Adjust height = from 4’ to 7’. House sound system: center

set ups, including end stage — 12,000; In The Round — 11,236;

hung community system. Eight Lycian 1290 XLT, 2K spotlights.

Basketball — 10,464; Ice Events — 9,998; Half house —2,000-

Center hung, four-sided video board with graphics, live crowd

7,500. The Wright State Nutter Center has a 70-foot curtain and

shots, and instant replay capabilities. Full rigging grid available.

truss system that can be adjusted to fit nearly any capacity. The Wright State Nutter Center is a full service, multi-purpose facility.

Food & Beverage Ovations is the on-site concession and catering service; 8

Market/Demographics

Concession stands (including a floor portable w/limited menu); 2

Population of Greater Miami Valley area (eight counties) is

Hot Dog Nation stands, 2 Black Angus Grille stands,

approximately 1.7 million. The Wright State Nutter Center has a

1 LaRosa’s Pizza stand, 1 Blue Ice Lounge (Full Service Bar), 2

full-service marketing department.

Dippin’ Dots and 1 Funnel Cake.

2011-2012 Facilities Booking Guide

washington

Toyota Center & Three Rivers Convention Center

hree Rivers is the confluence of everything that makes for great events: from the versatility of the Toyota Center to the distinctive Three Rivers Convention Center with our dedicated staff serving you all along the way. Centrally located between Seattle, Portland, Spokane, and Boise in the Tri-Cities community of 250,000, Three Rivers is surrounded by world-class Seating Capacity: 6,500 wine regions, top-rated golf, miles Exhibit space: 27,000 sq ft of riverfront parks and trails, and Banquet space: 3,000 sq ft abundant dining, shopping, and Dressing rooms: 5 VIP suites: 11 accommodation options. Toyota Center Comfortably seating 5,000 to 6,500 in six configurations, the Toyota Center is superbly suited for sports, entertainment, trade shows, and meetings. The facility’s concourse provides access to concessions

Press box Ice rink Xenon Supertrouper spotlights: 2 Rigging & staging Full Broadway Rigging Grid Windermere Theatre: 2,100 guests Catering room

and amenities, and private suites provide exclusive viewing for VIP attendees. A separate banquet area Total space: 75,000 sq ft accommodates groups up to 250 Great Hall: 21,600 sq ft with a dance floor, private entrance, Foyer: 14,000 sq ft and full-service bar. Meeting rooms: 13 Latest A/V Technology

Three Rivers Convention Center Programmable lighting The 75,000-square-foot Three Rivers In-House caterer Convention Center is ideal for On-site managers and staff meetings and conventions. The Great Flexible restrooms by group Hall provides 21,600 square feet Wi-Fi Internet easily transformed into a ballroom accommodating 1,500 or subdivided into smaller spaces. The Convention Center also includes meeting rooms, a soaring glass foyer, private board room, and Cyber Café. The Three Rivers Campus is managed by VenuWorks. VenuWorks provides full management services for arenas, theaters, and convention centers to over 30 venues across the country. It also manages food and beverage operations, event booking, promotion services, and feasibility consulting work for clients with existing and prospective public assembly facilities.

7016 W. Grandridge Boulevard, Kennewick, WA 99336 • (509) 737-3700 • Fax: (509) 735-9431 • yourtoyotacenter.com • threeriversconventioncenter.com

Experience Three Rivers

For Booking Information Please Contact Us: phone 509.737.3700 fax 509.735.9431 email

sales@3riverscampus.com

Toyota Center • Toyota Arena • Three Rivers Convention Center 7016 W. Grandridge Boulevard, Kennewick, WA 99336

www.yourtoyotacenter.com www.yourtoyotaarena.com www.threeriversconventioncenter.com

2011-2012 Facilities Booking Guide

wisconsin

U. S. CELLULAR ARENA

400 West Kilbourn Ave., Milwaukee, WI 53203

(414) 908-6000; (414) 908-6001 • Fax: (414) 908-6010 • wcd.org • uscellulararena.com

he U.S. Cellular Arena is located in downtown Milwaukee across the street from the Frontier Airlines Center convention facility and attached to the 4,100-seat Milwaukee Theatre. The buildings are close to hotels, dining and nightlife, and easily accessible from freeways. History The U.S. Cellular Arena opened in 1950 as the Milwaukee Arena, and was later famous as “MECCA,” home to a vibrant Robert Indianadesigned basketball floor, champion teams and a raucous reputation. Comprehensive improvements since 1997 helped land the U.S. Cellular Corp. wireless firm as a title sponsor in 2000. The building is now home to the 2005 (and four time) champion Milwaukee Wave indoor soccer team (MISL), the 2005 Horizon League Champion University of Wisconsin- Milwaukee Panthers men’s basketball team and the Brewcity Bruisers roller derby league, and hosts a wide range of entertainment events and other assemblies. The U.S. Cellular Arena’s connected sister facility, The Milwaukee Theatre, features 21stcentury theater design and technology in a creative and architecturally spectacular “adaptive re-use” of the historic Milwaukee Auditorium that created a hard-working but elegant 4,100-seat “destination” theater within the shell of the old building. Capacities The arena’s maximum capacity is 12,700. Boxing/wrestling events can seat up to 12,200; basketball capacity is 11,366, and soccer/hockey capacity is 9,556. “Open floor” events use the 8,910 permanent seats, and concerts with an end stage and 180-degree sightlines can seat 8,697. Smaller theater and arena configurations are possible using curtains to mask off one end or the upper parquet. The 24,000-squarefoot floor can accommodate schoolroom setups for 1,000, banquets of 1,800 diners at five-foot rounds or 155 10’ x 10’ exhibit booths. Markets The U.S. Cellular Arena is the only venue of its size serving the diverse Milwaukee metropolitan market of 1.7 million people. Some four million people live within an hour’s drive, including residents of Chicago’s most affluent suburbs. The contiguous complex of the U.S. Cellular Arena and The Milwaukee Theatre offers an outstanding

2011-2012 Facilities Booking Guide

The arena’s brawny ceiling can support 450,000 pounds of hanging gear.

setting for indoor, multi-stage “festival” events, and their proximity to the Frontier Airlines Center makes the campus as a whole an excellent convention destination Box Office/Ticketing The U.S. Cellular Arena and the attached Milwaukee Theatre are Ticketmaster venues for remote, phone and online ticket sales. Group, Internet and fan club pre-sale arrangements may be made through the Box Office Manager. Lighting, Sound & Staging The arena’s brawny ceiling can support 450,000 pounds of hanging gear—enough to suspend a tour motorcade of five loaded 18 wheelers and a five-ton merchandise truck! Rigging points on its main steel bays are rated to 8,000 pounds each, and secondary rigging points support 4,000 pounds each. Recent upgrades include the installation of six 600 Amp power sources, new sports and flood lighting, new scoreboards, house sound and video systems, a built-tosuit portable stage, and ice-making equipment. Food & Beverage Service Levy Restaurants, the exclusive catering and concessions provider in the U.S. Cellular Arena, Milwaukee Theatre and Frontier Airlines Center, has forged unique local partnerships that contribute to a growing reputation for superior service and product. Dr. Pepper/7Up Bottling Group (DPSUBG) brands have exclusive pouring rights. Sales: (414) 908-6092 ADA ticketing: (414) 908-6035 Box office fax: (414) 908-6011 Rent: Call for rates Tax: 5.6% state/local sales tax; 5.85% for food & beverage Merchandising: Five Star Marketing Dressing rooms: Two star, Four team/chorus Co-promotes: Yes Parking: 190 spaces on-site; 14,000 in a four-block radius

Maximum capacity: 12,700 Permanent seats: 8,910 End concert—120-degree sightlines: 7,910 End concert—180-degree sightlines: 8,509 End concert—270-degree sightlines: 9,858 End concert—360-degree sightlines: 11,466 Concert in the round: 11,848 Open floor: 8,910 Basketball: 11,119 Soccer/hockey: 9,600 Boxing/wrestling: 12,146 Ice show w/end stage: 6,689

Oklahoma Spotlight Oklahoma Spotlight Oklahoma Spotlight Oklahoma Spotlight Oklahoma Spotlight

O k l ah o m a

Booking the Sooner State

thriving market for entertainment with a cluster of state-of-the-art facilities in a variety of sizes, Oklahoma offers musicians and other performing artists — as well as organizers of live events — a lucrative stop on their tour-routing itinerary. Map makers designate Oklahoma to be in southwestern portion of the United States, but it is also easily accessible to populations in the Midwest and Southern sections. It is bordered to the north by Colorado and Kansas, to the east by Missouri and Arkansas, to the south and the west by Texas, and to the west by New Mexico. Known as the Sooner State – Sooner was the name earned by settlers who entered the territory sooner than the time designated in the 46

Homestead Act of 1862 – in 1907 Oklahoma became the 46th state to enter the union. It is the 20th largest and the 28th most populated state in the U.S. The state’s name is derived from the Choctaw words “okla” and “humma,” meaning “red people.” Its residents are known as Oklahomans or, informally, “Okies.” Oklahoma City, its capital and largest city, and Tulsa serve as Oklahoma’s primary economic anchors; nearly 60 percent of Oklahomans live in these metropolitan statistical areas, according to the U. S. Census Bureau. Driving time between Oklahoma City and Tulsa, which are about 100 miles apart, is approximately 90 minutes. One of 10 major toll highways in Oklahoma, 2011-2012 Facilities Booking Guide

Oklahoma Spotlight Oklahoma Spotlight Oklahoma Spotlight Oklahoma Spotlight

the Will Rogers Turnpike extends northeast from Tulsa. Situated along an integral point in the United States Interstate network, Oklahoma contains three interstate highways and four auxiliary Interstate Highways. In Oklahoma City, Interstate 35 intersects with Interstate 44 and Interstate 40, forming one of the most important intersections along the United States highway system More than 12,000 miles of roads make up the stateâ&#x20AC;&#x2122;s major highway system, which includes the longest drivable stretch of Route 66 in the nation. The stateâ&#x20AC;&#x2122;s largest commercial airport is Will Rogers World Airport in Oklahoma City; Tulsa International is the 2nd largest commercial airport. 2011-2012 Facilities Booking Guide

Market Data 48 Oklahoma City Chesapeake Energy Arena 50 Lloyd Noble Center 50 Tulsa BOK Center 51 Mabee Center 51 Claremore Expo Center 52

Market DatA

Oklahoma Spotlight Oklahoma Spotlight Oklahoma Spotlight Oklahoma Spotlight

Oklahoma Size: 69,898 square miles Population: 3,791,508 Average Household Income: $42,979 Median Age: 36.2 Population: 3,791,508

Oklahoma City Population: 1,252,987 Median Age: 34.6 Chesapeake Energy Arena 50 Lloyd Noble Center 50 Tulsa Population: 916,457 Median age: 37.1 BOK Center 51 Mabee Center 51 Claremore Expo Center 52

OK Population by Age 75 & above 6.2% 55 -74 16.1%

35-54 28.3%

Under 15 21.3%

15-34 28.1%

2011-2012 Facilities Booking Guide

Oklahoma Spotlight Oklahoma Spotlight Oklahoma Spotlight Oklahoma Spotlight

Chesapeake Energy Arena Oklahoma City, Oklahoma >chesapeakearena.com

Opened in 2002 and home to the NBA’s Oklahoma City Thunder, Chesapeake Energy Arena is undergoing a $100-million renovation scheduled to be completed in June 2012. Seating Capacities: Basketball – 18,203; Concert (360) – 16,591; Concert (270) – 14,666; Concert (240) – 13,486; Concert (180) – 11,555; Concert (Theatre) – 3,613; Ice Rink – 15,152 (Arena floor – 34,074 square feet). Features: Backstage areas include several rooms capable of serving as meet-and-greet areas, locker rooms varying in size from 10’ x 11’ to 42’ by 20,’ two star dressing rooms, two officials locker rooms. Numerous concession areas, Old No. 7 Club, Center Court Grill, Courtside Club and The Pub. Club level features 36 private suites, along with two sets of terrace suites, with access to the club level’s Victory Club and Sunset Grill. Main concourse dotted by 20 wedge-shaped video boards, northeast entry features a new video cylinder that is 92 feet around.

Recent Events: Jason Aldean, Taylor Swift, Arena Renovations, Oklahoma City Thunder – 2011 NBA Western Conference Finals, Justin Bieber, Muse. “This is an exciting time for Chesapeake Energy Arena as we are in the final phases of completing a $100-million renovation. These renovations will bring an improved experience to every guest that comes to the arena and provide marketing enhancements geared to ultimately increase the revenue opportunities for event promoters.” — Gary Desjardins, General Manager

family attractions, concerts, and community events. Centrally located in the heart of America, the Lloyd Noble Center is part of the Oklahoma City MSA and only a quick 20 minutes from downtown. Seating: a versatile array of configurations are available. Set-up in the south end allows for approximately 6,165 seats, and in-the-round seating offers 11,238 plus floor less production holds. The theater arrangement allows for approximately 2,840 seats; expanded theater arrangement of 4,510 seats less the production holds. Staging: Brand new stage, made up of 8 feet by 4 feet sections, with capability of expanding to 60 feet by 40 feet and can be arranged in many different configurations to customize performance. The stage height can be adjusted from 36 inches up to 54 inches.

Lloyd Noble Center Norman, Oklahoma

>lloydnoblecenter.com A multi-purpose facility that serves the University of Oklahoma and surrounding community. The facility houses public and private events of all sizes including banquets, meetings, conventions, exhibitions, consumer shows, sporting events,

Recent Events: Miranda Lambert Concert with special guest Justin Moore and Josh Kelley; Youth Evangelism Conference; Guns N’ Roses Concert with special guest Hinder. “The Lloyd Noble Center is designed to offer feasibility as well as flexibility to cater to a wide range of events. Not only does this venue offer a customer-friendly operation, but the building proudly displays the rich history of Oklahoma Basketball for guests to enjoy.” — Loida Haffener-Salmond, Director of Events

2011-2012 Facilities Booking Guide

Oklahoma Spotlight Oklahoma Spotlight Oklahoma Spotlight Oklahoma Spotlight

Center was awarded the IAVM 2011 Venue Excellence Award – given annually to only one arena in the world. In addition, The BOK Center has a marketing department that serves as in-house agency for any event, assisting in public relations, media buys, promotions, group sales, etc. Seating: Basketball 17,839, Hockey 17,096, Concert - 180 End Stage: 2,753, Theater: 6,337; Half-House: 11,090.

BOK Center Tulsa, Oklahoma >bokcenter.com

This 19,000-seat state-of-the art sports and entertainment venue opened in September 2008. In the first year, BOK Center hosted 184 events with numerous sold out shows and consistently been ranked and recognized as one of the top arenas, for both ticket sales and operations. The BOK

Features: four dressing rooms, Green Room, sic Locker Rooms, two Trainer Rooms, Office, Lounge, two production offices; Main and Upper showcase feature a broad range of dinner, snack, dessert, and beverage items with over 100 points of sale during events. Several local restaurants and food vendors are available in the BOK Center to compliment the other Food & Beverage choices. Recent Events: NCAA 2nd & 3rd Rounds Men’s Basketball, Lady Gaga, Taylor Swift. “Our highly professional staff takes care of every detail possible. From catering to operations to marketing, we provide excellent service for our clients. Our fans expect an incredible experience in a clean, safe and memorable environment. We make every event a priority and hold ourselves to high standards to meet their expectations.” –John Bolton, General Manager

Mabee Center Tulsa, Oklahoma

>mabeecenter.com “One Stop Shop” Opened in 1972, the Mabee Center, home to the Golden Eagles basketball teams, is a 105,000-square-foot facility, which now includes a Conference & Banquet Center in addition to 8 dressing rooms and flexible meeting rooms that host 30-1,100. Seating: Center Stage – 11,415; Basketball – 10,547; Concert/ End Arena: - 7,656-11,515; Expanded Theater – 4,202; Johnston Theater – 2,921 (with its innovative curtaining system, arena staff can cater to the needs of each show by varying the number of seats available); 8 Dressing Rooms available; 4 VIP Suite Boxes are available on an event-by-event basis with catering options offered to suite box holders. Marketing: Venue co-promotion available; In-house marketing team prepares complete promotional campaigns, including media planning/media buying, public relations, group sales, grassroots marketing, third-party promotional tieins, database marketing and cross-promotions.

2011-2012 Facilities Booking Guide

Recent Events: Justin Bieber, Kris Kristofferson, B.B. King, Michael W. Smith & Amy Grant, Kirk Franklin, Gaither, Newsboys, MercyMe, Miss Oklahoma Pageant, Tony Blair Business Forum, Brian Regan, Nickelodeon’s Story Time Live. “When someone visits the Mabee Center, they can expect a lively, family-friendly environment. This is in part due to our suburban location in South Tulsa, and also because our shows are selectively tailored to attract families. What continues to impress every artist and promoter is the incredible sound quality and flexible arena configurations to match the event’s specific needs.” —Tony Winters, General Manager

Oklahoma Spotlight Oklahoma Spotlight Oklahoma Spotlight Oklahoma Spotlight

Claremore Expo Center Claremore, Oklahoma >claremorecity.com

The Claremore Expo Center features an outdoor arena, an indoor arena and an exhibit hall. The complex hosts a diversity of events, including concerts; trade shows; tractor pulls; motorcycle, bicycle, and monster truck events; dog shows; livestock shows and auctions; and a wide variety of equestrian events. Claremore is part of the Tulsa MSA. Outdoor Arena: 25,000-square-feet, includes RV Park on site with 44 paved spots and 20/30/50 amp full hookups; Paging, House Sound, Restrooms, Wash Bays, Permanent and Portable livestock stalls, bedding on site. Indoor Arena: 60,000-square-feet, seats 2,400 bleachers; 2,500 floor, can be configured for Equestrian shows, Rodeos, Livestock Events, Circus, Monster Truck, Motocross, and Bicycle events; Available equipment: Livestock panels, Roping or Bucking Chutes, Tables, Chairs, Portable Announcer’s Stand, Stages, House Sound, Paging System and 55 overhead electrical drops.

Expo Hall: 31,000 Square Feet, seats up to 3,000, can configured for Sporting Events, Trade Shows, Conventions, Conferences, and banquets Receptions. Portable Staging, Sound, Tables, Chairs, Linens, Risers available. “The Expo is currently the home court for the RSU Hillcat basketball teams, the Green Country Classic Ranch Rodeo, the annual Blue Grass & Chili Festival, the Rogers County Fall Free Fair, and the Rogers County Spring Livestock Show.” –Ron Burrows General Manager

THE FACILITIES MEDIA GROUP Essential Planning Tools 52

2011-2012 Facilities Booking Guide

Special Section

Facilities & Event Management For Public Assembly Facility Managers

Food & Beverage Perspectives Page 55

Products & Services Buyerâ&#x20AC;&#x2122;s Guide Page 56

PhotoView:

The 2011 International Association of Fairs and Expositions (IAFE) Annual Convention & Trade Show Page 59

2011-2012 Facilities Booking Guide

Food & Beverage Perspectives

Concession Promotions & Customer Service By Chris Bigelow

he hot dogs are always hotter and the beer always colder when the team wins. But of course when the team loses those same hot dogs get colder and the beer becomes flat and warm. So goes a common saying in the concession industry. The mantra for today’s venue manager is enhancing the customer experience. You can’t control what happens on the playing field, but you can control how much your customer enjoys themselves from their first interaction with your venue to when they leave the parking lot after the game. The audience experience at the concession stand will often determine how they feel about the quality of your facility. While concessions are a crucial revenue stream, which can be augmented with marketing and sponsorship, if the customer experience is not your paramount concern, loyalty and future attendance will suffer. Often if the event draws poorly, the first thing venue officials do is lower concession prices, hoping that the customer won’t notice the amount of the ticket price, the “convenience” & “processing” fees and parking costs. Sales are sluggish for the home team, so implement the $1 hot dog night or the league has been on strike for half the season, so welcome fans back with 1⁄2-priced, opening-day concessions. All potentially good promotions, but only if your concessions department and marketing department are working as partners. If marketing over promises and concessions physically cannot deliver the promotion efficiently with quick service and high quality product, then it’s a bad customer service and public relations nightmare. If the customer must stand in a longer line for the specially priced hot dog that had to be cooked and pre-wrapped three hours before selling in order to handle the increased demand, do you really think he or she will forget the cost of the ticket? Venue and concession departments need to understand each other’s benefits and costs in every promotion and sponsorship. When financial sacrifice is requested, both sides really need to help each other. Many of today’s newest – and profitable – sponsors are food or beverage related, whose activation comes from sampling or selling their product during events. But before you name the XYZ company, the official 2011-2012 Facilities Booking Guide

hot dog, meat pie, pizza, ice cream, etc. of your arena, have you ensured the concessions department that the price they pay for hot dogs will not rise over normal market pricing? If not, a $50,000 sponsorship may really be only worth $35,000 after the concessionaire deducts that sponsorship premium from their commissions to the venue. Remember, discounts will not make the food taste any better. Customer service is not about cheap prices, it’s about value; getting your money’s worth for the “best” product you ever tasted. In other words, charge all you want but give me something that makes that expense feel reasonable. If you are just going to sell me an average hot dog, or worse yet a cold one with limited condiments and a soft drink or bottle of water five times what I pay in the convenience store, then I am going to undervalue my experience at your arena. Then, to take it a step further, what happens when the concessionaire is aware that the customers don’t like the brands of products sold, but is required to sell those products by the arena manager or team, because they are sponsors of the venue? You now have an unhappy consumer, an unhappy concessionaire and probably an unhappy sponsor because they are not selling enough of their product. Sponsorships are essential for the economics of any arena management, but does selling the wrong sponsorship actually reduce the concessions commissions to the arena management? Are you more willing to go the extra mile when you feel you are no longer earning a reasonable profit? That is the same feeling your concessions department will have towards your marketing department, if the two can’t share in the benefits as well as the liabilities of any venue sponsorship. Chris Bigelow, with more than 38 years in the industry, is President of The Bigelow Companies, Inc., consultants to sports, entertainment and convention center facilities, providing operational audits and contracting assistance for in-house and contracted concession and catering services, and foodservice design services for new and renovated foodservice facilities. 55

Dual Stack Chair Transporter

Delivering Extraordinary Cost Savings

OPERABLE WALLS Acoustical, flat panel operable walls, manual or electric operation, for rapid division of space Features: Low maintenance, guaranteed acoustical performance, life-of-the-building construction. World Class® Operable Walls AEC (Advanced Equipment Corporation) has been a leading designer and manufacturer of operable walls for over 50 years. AEC produces the most ruggedly constructed panels and largest electrically operated walls available in the industry.

2401 W. Commonwealth Ave., Fullerton, CA 92833 (714) 635-5350, (800) 636-5350 www.advancedequipment.com Vice President Sales: Frank Manning

Choice Ticketing Systems Choice Ticketing Systems is a powerful, easy-to-use, fully integrated, real-time ticketing software solution (both inhouse and online) that efficiently manages ticket sales, marketing, fundraising, print@hometechnology, and database management operations. Turn to Choice for a proven, user-friendly, affordable software system that delivers intelligent technology to the global entertainment industry!

The patent pending ChairPort® chair transporter is capable of lifting and transporting two stacks of banquet chairs safely without back strain. ChairPort Banquet Chair Transporters • Transport time is reduced more than 50% . • Improved set-up efficiency made possible by moving the chair stacks on the transporter as loading and unloading progresses. • Models are available to handle most chairs on the market delivering efficiency improvement to any facility. • Workers with less physical strength can utilize the transporter to lift and move chairs safely and easily. ChairPort Products, LLC manufactures and distributes equipment designed to improve chair handling efficiency in public facilities.

ChairPort Products, LLC

858 Wall Creek Rd., Clearwater, ID 83552 (208) 926-7573; Fax: (480) 287-9478 chairportproducts.com • VP Sales: Larry Difani

Event Transportation Management Services Gameday Management Group provides costeffective and efficient transportation management services to our clients, while creating a new standard of service and quality in the special event transportation industry. Gameday Management Group specializes in all aspects of transportation planning, implementation and management for large-scale special events including, but not limited to, traffic management, travel demand management, parking, security, signage, integration with public transit and law enforcement. We also plan, procure and manage extensive fleet operations that use multiple modes of transport and equipment.

The Power of Intelligence

1200 28th Street Boulder, CO 80303 (303) 402-0400; Fax: (303) 402-9483 www.choiceticketing.com VP/Sales & Marketing: Robert Friend

315 E. Robinson Street Suite 505 Orlando, FL 32801 (407) 648-0213; Fax: (407) 648-2418 www.gamedaymanagement.com Director, Marketing and Sales: Jeff Hinton

2011-2012 Facilities Booking Guide

Facilities & Venues Insurance Program

Hunt Construction Group

Construction Management / General Contracting Services: Design-Build, Program Management, Preconstruction Consulting, Construction Consulting, Environmental Services, Risk Management Services The right people. The right results.

Hunt Construction Group is ranked by Engineering News-Record as one of the nation’s top commercial construction management/general contracting firms. Through the years, the company has been known for on-time, on-budget delivery of landmark projects. Today, Hunt Construction Group maintains a volume between $6 billion and $8 billion of work under contract nationally in a dozen different industries.

At K&K, we take fun seriously—we are committed to providing insurance products designed specifically for the sports, leisure and entertainment industries. Our Venues Program offers commercial insurance products for a variety of facilities, including arenas, auditoriums, convention centers, movie theaters, performing arts centers, sports centers and stadiums of all sizes. The Special Events Program insures thousands of events across the country every year, including fairs & festivals, sports events, trade shows, concerts, pageants and weddings. K&K’s Tenant User Liability Insurance Programs provide facilities with the ability to offer event coverage to those who rent or lease their facilities for special events. Our Concessionaire, Exhibitor and Vendor Program provides general liability coverage for individuals who participate in activities which take place at your facility.

Corporate Headquarters: 6720 North Scottsdale Road, Suite 300, Scottsdale, AZ 85253 (480) 368-4700; Fax: (480) 368-4747 Branch Offices: Phoenix, AZ; San Francisco, CA; Irvine, CA; Dallas, TX; Indianapolis, IN; Tampa, FL; Orlando, FL. www.huntconstructiongroup.com Vice President Business Development: Troy Hoberg thoberg@huntconstructiongroup.com

K&K underwriters will work with you and your agent to craft coverage unique to your organization. 1712 Magnavox Way Fort Wayne, IN 46804 (866) 554-4636; Fax: (260) 459-5800 www.kandkinsurance.com

Have Your Product or Service Reach Key Decision Makers Buyer’s Guide – “Your Product & Services Resource” is a special section in key Facilities Media Group print publications. Reach all of your market with this essential tool for Meeting & Event Planners. Facilities & Destination SuperBook: 51,000 Association and Corporate Meeting & Event Planners Facilities & Destinations Mid-Market Review: 51,000 Association and Corporate Meeting & Event Planners. Facilities & Destinations Planner Guide: 51,000 Association and Corporate Meeting & Event Planners. Facilities SuperBook: 8,000 Event Bookers, including Booking Agents, Promoters, Talent Buyers, Business/Personal Managers, College Concert Buyers & Owners/Managers of Entertainment Management Firms. Facilities Booking Guide: 8,000 Event Bookers, including Booking Agents, Promoters, Talent Buyers, Business/Personal Managers, College Concert Buyers & Owners/Managers of Entertainment Management Firms.

Discount Pricing • Multiple-Issue & Multi-Media Packages Value-Added Programs • Target Marketing Real Time Results

The Facilities Media Group Michael Caffin Associate Publisher (212) 532-4150 ext 103 • mcaffin@facilitiesonline.com

2011-2012 Facilities Booking Guide

Entertainment & Sports, Venues & Events, Development & Management Lee A. Esckilsen, CFE, CHE leee@esvenues.com www.esvenues.com 401.439.0100 P.O. Box 5843 Providence, RI 02903 “Developing Strategies for Successful Venues and Events” ESVenues provides the following venue and event services: • Development, Design, Construction and Renovation • Fixtures, Furnishings and Equipment Procurement • Management Review, Analysis and Recommendations • Revenue Creation/Enhancement • Expense Reduction/Elimination • Tenant Negotiations • Staff Recruitment, Training and Coordination • Risk Management • Ticketing and Access Management • Crowd Management • Customer Service

Sodexo Sports & Leisure Services R-Series Covers Toyota Fuji International Speedway, Japan’s  Premium Motorsports Venue.

R-Series Loudspeaker Systems Innovative Design.  Legendary Sound.

Community Professional Loudspeakers has been a leading supplier of professional sound systems since 1968.  Community distributes its products to over 50 countries on six continents.

Community Professional Loudspeakers 333 E. Fifth Street, Chester, PA 19013 (610) 876-3400 • (800) 523-4934 • Fax: (610) 874-0190 www.communitypro.com  Vice President: John T. Wiggins

With Sodexo as Your Partner, Every day is a Special Event Sodexo creates exceptional experiences for your fans by extending the excitement of your venue to all aspects of guest and facilities services. Our team is ready-trained to match the energy and enthusiasm of your players and performers. Match that with a wide range of food choices and national brands and your fans will enjoy an amazing event while you enjoy patron satisfaction and profitability.

5 Lloydminster Court, North Potomac, MD 20878 (240) 505-4275; Fax: (301) 990.0007 sodexousa.com Vice President: Russ Mushro russ.mushro@sodexo.com

Caddy Stadium Arm Cap & Caddy Stadium Armrest Cupholder Creating Innovation Through Imagination

Caddy Stadium Arm Cap: Adds Comfort, Easily Installed (no hardware), Adds protection. CoverCo Inc. is the leading supplier of products developed to cover unsightly items in major hotels/ casinos/catering companies/convention centers/ resorts/luxury suites/cruise lines/country clubs/universities and the majority of sports venues. These items include custom patterns designed to cover trash cans, tray stands, bus tubs, banquet tables, portable bars, ice bins, rolling liquor cages, Queen Mary’s and many more. All products are made from specialized material and require no laundering. Our covers are available in several colors and CoverCo Inc. offers embroidered logos for an additional fee. covercoinc.com 800-959-8527 • 858-646-0506 fax info@covercoinc.com

Caddy Stadium Armrest Cupholder: Adds Comfort, Easily Installed (no hardware) adds protection, Effective Advertising Medium. Caddy Products: World's largest manufacturer of cupholders and accessories for public seating facilities.

73-850 Dinah Shore Drive, Unit 115 Palm Desert, CA 92203 (800) 845-0591; Fax: (760) 770-1799 caddyproducts.com President: Peter W.A. Bergin

2011-2012 Facilities Booking Guide

PhotoView: The 2011 International Association of Fairs and Expositions (IAFE) Annual Convention & Trade Show

Held Nov. 27-Dec. 1 at Paris & Bally’s Hotels, Las Vegas, IAFE’s Convention & Trade Show is the largest annual event serving fairs, shows, exhibitions, and expositions.

Theresa Weinfurtner of the Minnesota State Fair moderated a workshop titled “Entertainment — Who, What, How Many for Your Size/Grounds/Attendance/ Budget.” Workshop participants (from left): RJ Kaltenbach of Klein’s Entertainment; Paul Moore of WME; RJ Romeo of Romeo Entertainment Group; and Nate Dungan, Minnesota State Fair.

Joel Manby, president and CEO of Herschend Family Entertainment Corporation, presented the keynote address during the Wednesday General Session.

IAFE Hall of Fame Inductee Gary McRae (holding the IAFE Hall of Fame Statuette), retired from the Western Fair, London, Ontario, was inducted into the IAFE Hall of Fame. He is pictured with wife, Nancy (on his left) and their family. In addition, 2011 IAFE Chair Jim Sinclair (left) of the Minnesota State Fair, St. Paul; 2010 IAFE Hall of Fame Inductee Greg Stewart (right) of the Central Washington State Fair, Yakima.

Carol Porter (right) of Haas & Wilkerson Insurance presented the Heritage Awards to (from left) Bill Jennings of the Richland County Fair, Olney, Ill.; Steven Kruger of the Washington County Fair, Arlington, Neb.; Jessica Klump of the Florence County Fair, Florence, Wis.; Margaret Boilanger of the Shelby County Fair, Shelbyville, Ill.; and George Stanchfield of the Fond du Lac County Fair, Fond du Lac, Wis.

2011-2012 Facilities Booking Guide

2011 IAFE Chair Jim Sinclair (left) of the Minnesota State Fair, St. Paul, receives a plaque honoring his service from Incoming Chair Gary Slater of the Iowa State Fair, Des Moines, at the closing business session.

On July 21-24, 2012 – the facility management industry gathers in Fort Lauderdale for a VenueConnect that’s sunny, fresh and all new! IAVM’s 87th annual Convention & Trade Show – the main event of the year for Facility managers and Facilities Product & Services Providers. 2011 VenueConnect highlights: • Randy Brown becomes IAVM Chairman • Vicki Hawarden becomes IAVM President & Chief Executive Officer • VenueDataSource introduced • 1,659 attendees & 213 exhibiting companies

2011-2012 Facilities Booking Guide

Facilities & Annual IAVM Show Issue

Event Management

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ME TO

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e l a erd

Circulated throughout convention hall, exhibition floor, show events and convention hotels At-a-Glance Guide to Fort Lauderdale Schedule of VenueConnect Highlights Comprehensive Product & Services Directory Mailed & Distributed to 5,000 Facility Managers

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Name, Title ___________________________________________________________________________ ‘Leading Global Provider of Meeting & Event Transportation’

Company _____________________________________________________________________________ UrbanRide is a global provider of ground transportation for meetings & events, and

e DealCenter is a turnkey product for trade show, conference or expo organizers. alCenter, LLC works with trade show, expo or conference management companies to ovide an online meeting system that enhances the peer-to- peer networking at the event attendees and exhibitors. The DealCenter team also provides on-site management of the ysical DealCenter or meeting area as well as all technical and customer support.

uses the top-of-the-line sedans, SUVs, vans, minibuses and motorcoaches. We provide Street Address (City, State, Zip) __________________________________________________________ our clients with IMS, our software that enables meeting planners to better manage transportation for their meetings, conferences, conventions, tradeshows & other events.

Phone ________________________________________________________________________________ We work exclusively with meeting & event planners and our customer service is the best in the business. UrbanRide is a one-stop solution for meeting & event transportation.

Email _________________________________________________________________________________ Which of the following categories The C.W. Allen (I, II, or III) best describes your business classification? Please check the one box Group, LLCthat applies.

I. Facilities II. Entertainment Management III. Others Allied to Field 5130 Cyrus Circle, Birmingham, AL 35242 ❑ 1AR Arena/Stadium ❑ 2A Concert Tour Promoter ❑ 3A Architect (205) 263-0555 Fax: (205) 263-0557 ❑ 1CC Convention/Expo Center ❑ 2B Booking Agent ❑ 3D City Manager/Government www.cwallengroup.com Keppler Speakers ❑ 1CI Civic Center 2C Business/Personal Manager Director of Industry Relations: Jackie ❑ Jones ❑ 3FVAExhibit 4350 N. Fairfax Dr., Suite 700, Arlington, 22203 Designer/Producer ighter Ideas… ™ ❑ Better 1HO Results Hotel/Conference Center ❑ 2D Talent Buyer(703) 516-4000; Fax: (703) 516-4819❑ 3M Independent Meeting Planner www.kepplerspeakers.com ❑ 1PA Performing Arts Center ❑ 2E Special Event Planner ❑ 3Pv Show/Event Production Company e C.W. Allen Group is North America’s leading event marketing consultancy delivering Senior VP for Sales and Marketing: John Truran ❑ 1FG Fairground ❑ 2F Sports Agent ❑ 3X Other (please specify) e industry’s leading exhibitor education and training program, Exhibiting ROI-Q Academy™, ❑ 1AM Amphitheatre ❑ 2G Other (please specify) ____________________ ich has consistently proven to greatly increase exhibitor success/ROI, to significantly With Keppler Speakers, creating memorable meetings never felt so easy. With over 25 rease exhibitor❑“retention rates”…Hall and to dramatically increase event sponsorship sales. 1EH Exhibit ____________________ years of experience, we provide you solid, seasoned expertise, making speaker selection s the exhibition❑industry’s leading and fastest growing exhibitor education, training, and full stress-free by managing all of the details. Keppler Speakers saves you precious time by 1TH Theatre me/full service “consulting” solution and is fully supported by the International Economic matching you with speakers who are right on target. From proven performers to dynamic ❑ 1MP Multi-Purpose iance – conceived at Harvard University, TSEA, BPA Worldwide and ECEF. The C.W. Allen rising stars, our speakers bring fascinating, real stories and a gift for inspiring audiences. ❑exhibition 1OT Other (please specify) oup delivers the industry’s leading network quality, global television productions ____________________ a risk-free and revenue-generating basis.

POTHOS, Inc. Index Advertiser 2260 El Cajon Blvd. #474 San Diego, CA 92104

Adler Theatre/River Center................................................. 27 (619) 546-0621: Fax: (413) 723-7838 www.pothos.us Bridge View Center.............................................................. 29 President & CEO: Michael Patton, CMM Burnsville Performing Arts Center...................................... 11 ur company ethos is Integrity, Energy Clarity and Reliability. POTHOS works in a forthright Chesapeake Arena. ................................................... 49 anner that considers transparent communication as the cornerstone to a successful Clay County Regional Events Center. . ................................ 31 ationship with our guests and travel partners.” Dunkin’ Donuts Center........................................................ 33 OTHOS, Inc. is a globally recognized strategic meeting management company and corporate The Ford Center................................................................... 35 vel agency that specializes in using cutting-edge technology and resources to compete th much larger companies at a value, offering clients cost savings and efficient personal 37 Giant Center......................................................................... ent planning services. POTHOS, Inc. specializes in the following 3 core competencies: 1. Full Hershey Centre..................................................................... 38 rvice Strategic Meeting Management; 2. Full Service Corporate/VIP Travel Management; 3. Place. ............................................................ gistics – Freight &Hoyt People.Sherman POTHOS, Inc. is your ONE source for meeting, travel and logistics.39 hievement of goals and objectives, ROI and ROO are the basis of our strategic approach. Lloyd Noble Center.............................................................. 52 MTS Centre............................................................................ 3 Nutter Center.......................................................................... 9 Oracle Arena & O.Co Coliseum........................................ C3 Racine Civic Center.............................................................. 25 Rushmore Plaza Civic Center............................................. C2 Sanford Center...................................................................... 15 Scotiabank Place...................................................................... 7 SMG........................................................................................ 5 State Farm Arena................................................................. C4 Swiftel Center....................................................................... 42 Topeka Performing Arts Center........................................... 23 Toyota Center........................................................................ 44 U.S. Cellular Center/Paramount Theatre............................. 43 United Wireless Arena.......................................................... 13

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CLOsing Thoughts

10 Favorite Movie Facilities

tadiums and arenas provide critical scenery in movies. Their distinctive looks, known not only by fans in attendance, but by having featured games and events broadcasted globally via web and satellite technology, have made audiences around the world immediately aware of the distinctive personalities these public assembly facilities possess. Here are some of the more notable movies featuring supporting roles played by some of our favorite stadiums & arenas, which as widely recognizable as these facilities are, one could say play a supporting role in the films... 1. The critically acclaimed Moneyball (2011) was last year’s most popular release in which a stadium or arena is given heightened prominence. Most of the main baseball scenes were filmed in Oakland’s O.co Coliseum. Brad Pitt portrays Oakland A’s General Manager Billy Beane, who develops a championship baseball team based almost solely upon statistics, a theory ridiculed at the time but now has been widely accepted throughout professional sports. Fenway Park also appears at the end of the film.

(Miller Field and Progressive Field, respectively). 5. The New York Mets’ former home, Shea Stadium (which has been replaced by Citi Field) had important roles in a range of movies as well. Shea Stadium appeared alongside Robert Deniro in Bang The Drum Slowly (1973), and in the eponymously titled Billy Joel concert film, Last Play at Shea (2010). Authentic 1969 World Series footage was a major plot point in Frequency (2000), a science fiction, time-travel thriller featuring Dennis Quaid. 6. Speaking of demolished venues, Robert Redford’s great baseball film, The Natural (1984), featured the ballpark of the fictional National League New York Knights. Filmed in Buffalo, New York’s War Memorial Stadium, the field once served as the home field of the Buffalo Bills and AAA Buffalo Bisons. 7. A League of Their Own (1992), whose cast included Tom Hanks, Geena Davis, Rosie O’Donnell and Madonna, was filmed at Wrigley Field in Chicago, as well as lesser known Bosse Field in Evansville, Indiana. Bosse Field is the third oldest baseball stadium in the United States and is still being used for professional baseball games.

2. Fenway Park had a much bigger role in Fever Pitch (2005), a love story about an overly devoted Boston Red Sox fan. One 8. Forget Paris (1995) – people unforgettable scene has Drew Brad Pitt in in Moneyball, 2011’s most popular movie, where a may not forget Paris, but a lot of Barrymore running across the field, facility, Oakland's O.co Coliseum, makes a major appearance. people have forgotten this movie, fulfilling a dream of many baseball and probably for good reason. fans. The original plot assumed the Red Sox would lose in the playoffs, however during production Memorable, however, is Billy Crystal’s comedic interaction with over a dozen big name players on court at multiple NBA arenas of the film the team went on to win not only the 2004 American including, Indianapolis’ Market Square Arena and New York’s League Championship Series but their first World Series in 86 Madison Square Garden. years. As a result, the ending had to be rewritten and additional World Series scenes were shot in St. Louis’ Busch Stadium during 9. In Adjustment Bureau (2011), Matt Damon used an interand after the actual games. dimensional doorway that led him and co-star Emily Blunt into centerfield of the new Yankee Stadium. The film is notable for 3. In Rocky (1976) Rocky Balboa fought Apollo Creed in the the first, albeit cameo appearance of one of the two new Major Wachovia Spectrum (then the Philadelphia Spectrum; this League Baseball stadiums in New York. arena was demolished in 2009). The match was actually filmed in Los Angeles at the now defunct Grand Olympic Auditorium. 10. HBO’s Curb Your Enthusiasm, starring comedian Larry David, However, the famous “Rocky”statue of Sylvester Stallone’s likeness may not be a movie, but in 2007, some scenes shot live during an first stood outside this renowned Philadelphia arena for many years actual baseball game at Dodgers Stadium proved to be quite a before being moved to its present home, atop the iconic steps of story. Outtake footage from the television program vindicated a the Philadelphia Art Museum. murder suspect who had sat five and a half months in prison for a crime he did not commit. The footage showed him in the stands 4. Milwaukee’s County Stadium substituted for Cleveland’s Municipal Stadium in Major League (1989). Aside from the at the game at the time the murder took place. In spite of technical challenges, shooting live in a facility enhances the realism of a film, actors who made up the team, which included especially if it shows you are not the shooter. Charlie Sheen and Wesley Snipes, the beloved comic baseball movie featured Bob Uecker as announcer Harry Doyle. This list could be a lot longer. We’d love to feature some of your Uecker’s character was prone to hilarious remarks when call- favorite “Movie Facilities” in upcoming issues. Please send your ing the games, such as proclaiming a wild pitch to be “Just suggestions to us at publications@facilitiesonline.com. a little bit outside.” Both parks have since been replaced 64 2011-2012 Facilities Booking Guide

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Concerts . Family Shows . Sports . Special Events . Luxury Suites & Club Seating . 40,000 square feet of Meeting Space . Three Conference Rooms Corporate & Social Event Rental . In-House Catering Over 10,000 Parking Spaces . Access to Public Transportation

For more information on booking events at Oracle Arena and O.co Coliseum, please contact Robin Alexander at ralexander@coliseum.com or call us at 510.569.2121 7000 Coliseum Way . Oakland, CA . 94621

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