2009 Facilities Superbook by Facilities Media Group

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Facilities

2009 DIRECTORY

BEDROCK COMMUNICATIONS, INC. 6 East 46th Street, New York, NY 10017

SuperBook

For Booking Agents, Promoters, Talent Buyers & Special Event Planners

Campus Venues Growing in Significance 5 The Do’s and Don’ts of Event & Venue Customer Service Training 11

IN-DEPTH REGIONAL LISTINGS ARENAS, THEATERS, CIVIC CENTERS & MORE!

2008 Prime Site Awards The top entertainment venues in North America as voted by our readers 15-16

Pages 8-9

Coming 2009 An exciting, new publication from the Facilities Media Group Circulation: 10,000+ Booking Agents, Promoters, Talent Buyers & Special Event Planners

Venue Directory with Featured Profiles (Choice markets for Concerts, Family Shows, Sports, Expositions, Exhibitions & Events) Expanded Concert Support Services Buyerâ&#x20AC;&#x2122;s Guide State-of-the-Industry Interviews Columns by Top Promoters/Bookers For more information, Contact Michael Caffin at (212) 532-4150, x103; mcaffin@facilitiesonline.com

Facilities SuperBook

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VIEWPOINT ..................................................................................................................2 ON THE COVER ...........................................................................................................2 SPOTLIGHT INTERVIEW: GREG DIEKROEGER, BOARD OF DIRECTORS, NATIONAL ASSOCIATION FOR CAMPUS ACTIVITIES .............................................................................................5 TECHNOLOGY PERSPECTIVES ......................................................................................6 VENUE PERSPECTIVES .................................................................................................11 2008 PRIME SITE AWARDS OF EXCELLENCE ...............................................................16 HOT VENUES, HOT EVENTS ........................................................................................12 RESOURCE DIRECTORY: PRODUCTS & SERVICES ........................................................84 FACILITIES LISTING INDEX A-Z ..................................................................................87 AD INDEX ....................................................................................................................88

NORTHEAST ............................................................17 CONNECTICUT • MASSACHUSETTS • MAINE • NEW HAMPSHIRE NEW YORK • RHODE ISLAND • VERMONT

M I D - AT L A N T I C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1 DELAWARE • MARYLAND • NEW JERSEY • PENNSYLVANIA VIRGINIA • WEST VIRGINIA • WASHINGTON, D.C.

SOUTHEAST ............................................................26 ALABAMA • ARKANSAS • FLORIDA • GEORGIA • KENTUCKY • LOUISIANA MISSISSIPPI • NORTH CAROLINA • SOUTH CAROLINA • TENNESSEE

MIDWEST ...............................................................37 ILLINOIS • INDIANA • IOWA • KANSAS • MICHIGAN • MINNESOTA MISSOURI • NEBRASKA • NORTH DAKOTA • OHIO SOUTH DAKOTA • WISCONSIN

WEST ....................................................................64 ALASKA • ARIZONA • CALIFORNIA • COLORADO • HAWAII • IDAHO MONTANA • NEVADA • NEW MEXICO • OKLAHOMA • OREGON TEXAS • UTAH • WASHINGTON • WYOMING

C A N A DA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 8 ALBERTA • BRITISH COLUMBIA • MANITOBA • NEW BRUNSWICK NOVA SCOTIA • ONTARIO • PRINCE EDWARD ISLAND QUEBEC • SASKATCHEWAN

PUERTO RICO & THE CARIBBEAN .................................81

FACILITIES : E SSENTIAL T OOL FOR W ORKING S MARTER IN ‘09 ompared to other industries, the live entertainment and event business was robust in 2008 and, according to most industry observers, ticket sales and audience attendance showed little-to-no decline from the previous year. However, this assessment came with a qualification that many of the tickets had been purchased and the events had been held before the more dire economic news came to the forefront in the 4th quarter of 2008. Even after this relatively strong year, the live entertainment and event industry will not be able to rest on its past achievements. Our industry doesn’t operate in a vacuum. Rising unemployment, decreasing disposable income and lack of consumer confidence have the potential to negatively impact ticket sales and the size of the audience. Filling seats with effective entertainment during a time of economic uncertainty is causing anxiety among venue managers and bookers. Two things are for sure: (1) Without question, 2009 will be challenging; and (2) in order to meet this challenge, everyone in the industry, from venue managers and their staff to the Booking Agents, Promoters, Talent Buyers and Special Event Planners, will have to work smarter—which basically means holding down costs while enhancing the audience experience. Viewed through this work smarter prism, the 2009 Facilities SuperBook is more critical than ever. The centerpiece of this issue is the Annual 2008 Prime Site Awards (listed on page 16). Every year, the Facilities Media Group bestows the Prime Site Awards. This special designation—voted on by the readership (Booking Agents, Promoters, Talent Buyers & Special Event Planners) of Facilities—recognizes Venue Excellence, a criteria that includes the structural dynamics of a building, the level of technology of its sound, lighting, staging—and the quality of the venue staff. All these components are integral to the success of the performance and audience experience. The Prime Site Awards acknowledge those venues that have work smarter. The other content in this issue—a regionalized directory of North American venues, a Product & Services Directory, a spotlight interview with Greg Diekroeger, former Chair of the Board of the National Association for Campus Activities, and Industry Perspective columns on customer service and event service—are all focused on enabling industry members to work smarter. In addition to print, facilitiesonline is the fastest growing website in the industry. Facilitiesonline features news, industry links, a fun-to-readblog, and the industry’s most extensive online database of Arenas, Theaters, Coliseums, Theaters, Civic Centers, PACs, Amphitheatres, University Venues, Fairgrounds, Convention Centers and Special Event Venues. Thousands of Booking Agents, Promoters, Talent Buyers and Special Event Planners use Facilitiesonline every week to stay informed about industry issue and specific events The way to meet the challenges of 2009? Work Smarter! The 2009 Facilities SuperBook (and Facilitiesonline) has been designed to be your first essential tool in achieving that goal.

Facilities 2009

Volume 18 No.1

Editorial Director Timothy Herrick Associate Publisher Michael Caffin Account Executives Andrew Reeves Harry Mark Creative Direction & Design Lester Goodman Circulation Manager Therese Langer Business Operations Leo Oh Research Manager Amber Tavarez © Copyright 2009 by Bedrock Communications, Inc. All rights reserved. Opinions expressed in by-lined articles and advertising copy are not necessarily those of the publisher. Advertisers are responsible for all costs, damages and claims regarding advertising insertions. Facilities is published three times a year by Bedrock Communications, Inc., 6 East 46th Street, Room 301, New York, NY 10017. Telephone: (212) 532-4150. Fax: (212) 213-6382. POSTMASTER: Please send address changes to Facilities, 6 East 46th Street, Room 301, New York, NY 10017. Printed in U.S.A. Cover ad space is available by contacting a Facilities advertising account executive at (212) 532-4150, ext 103

MEMBERS OF:

Timothy Herrick Editorial Director Therrick@facilitiesonline.com

ON THE COVER (Clockwise) A) Charleston Civic Center; B) Giant Center (interior); C) Coliseo de Puerto Rico; D) Wachovia Arena at Casey Plaza; E) River Center/Adler Theatre (interior); F) and Toyota Center.

Facilities SuperBook 2009

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Name, Title ___________________________________________________________________________ Company _____________________________________________________________________________ Street Address (City, State, Zip) __________________________________________________________ Phone ________________________________________________________________________________ Email _________________________________________________________________________________ Which of the following categories (I, II, or III) best describes your business classification? Please check the one box that applies. I. Facilities 1AR Arena/Stadium 1CC Convention/Expo Center 1CI Civic Center 1HO Hotel/Conference Center 1PA Performing Arts Center 1FG Fairground 1AM Amphitheatre 1EH Exhibit Hall 1TH Theatre 1MP Multi-Purpose 1OT Other (please specify) ____________________

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Facilities SuperBook 2009

STATE-OF-THE-INDUSTRY:

CAMPUS VENUES—LOOKING BEYOND THE STUDENT DEMOGRAPHIC BY T

IMOTHY

ERRI CK

What is clear is that the campus venue is Editor i a l Di re ct or not just a prime stage for hether known as a Convocation Center or the latest Rock Star—an a Theater or just the name of the school ever diversifying range in front of the all-inclusive term, ‘Arena’, of entertainment and college campus venues are crucial compospecial events are being nents to the live entertainment market. welcomed by the Those unaware of current market trends expanding audiences of in the public assembly facility industry may simply want to the campus venue. There pigeonhole these spaces as suitable only for rock concerts, but the were 13 venues among truth—as it often is in this business—is far more complex. The the 2008 Facilities Prime number of campus venues has increased, the types of events held Site Award Winners (see in these facilities have likewise multiplied and diversified and the page 16), a number that audience attending the expanding array of events is moving has been steadily rising beyond the young adult crowd and into the community at large. each year. “The number For readers of Facilities—Booking Agents, Promoters, Talent of events and demand for Greg Diekroeger Buyers and Special Event Planners—the campus venues can often campus facilities has offer new markets, new audiences, lower priced increased over the production expenses and effective augmentayears—arenas and tion of tour routing with extra dates. Campus believe that campus convocation centers have become more “multivenues are vital to the event industry and use” facilities accommodating multiple types of venues need to expand unique—how they are affected by, and activities and events,” says Diekroeger. responding to, the current How will the economy, budget tightening and beyond what traditionally entertainment economic climate differs in several important trends affect the campus venue— ways compared with other venues. and the bookers who use (and the bookers eyeing have been popular In this Spotlight Interview, we turned to to increase their presence in)—these facilities? the National Association for Campus This candid interview reveals perspectives events for the student Activities (NACA) to shed some light on the on what is undoubtedly a critical year for current state of the campus venue industry. our industry. demographic… campus NACA, founded in 1960, represents an venues need to become estimated 1,020 colleges and universities (plus Facilities: How has the current economy affected 600 artists, agencies, and other performers and campus venues? familiar with their college service providers) throughout the U.S Greg Diekroeger: The economy has affected and in parts of Canada. NACA sent us to everyone’s disposable income, which in turn has off-campus markets. Greg Diekroeger, who has more than two affected the ability of consumers to attend shows decades as an active NACA member, holding and programs at campus venues. This includes This can be done through several national and regional offices. He is the primary target of students as well as the seccurrently on the Board of Directors and his market research…” ondary market of the community. Ticket sales for term as Chair of the Board ended in 2007. hard ticket events are very erratic right now. Diekroeger is a professional committed to the college sector of the live entertainment industry. He serves Facilities: Is there anything venue manager and/or promoter can do to as Assistant Director of Campus Activities for the make the ticket sales less erratic? University of Wisconsin – Stevens Point, home to the 3,500-seat Diekroeger: It’s very difficult right now. Rules of thumb are out Quandt Fieldhouse and the 700-seat Sentry Theater. A 1986 of the window. Sometimes the market research comes back and it graduate of the institution, he had been involved in the eventshows a strong ticket sale potential and it doesn’t happen, and planning aspect of student activities, and soon returned to the other times it does. It cuts across all types of events, concerts, University of Wisconsin, holding his current position since 1988. theater, consumer trade shows. It’s hard to determine a specific For a campus venue perspective, Diekroeger is well qualified, cause. The economy has everybody worried right now. having walked the walk and talked the talk in the industry by both helming a Midwest venue and leading on the national level Continued on page 86 at NACA.

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Facilities SuperBook 2009

C H N O LO G Y

ER SP E C T I V ES

SOFTWARE MODULES ENABLE MORE TIME WITH CLIENTS & LESS TIME ON THE COMPUTER BY STEVE MACKENZIE Vice-President of Global Marketing, Ungerboeck Systems International ithin the last few years, the IT structure of performing arts centers, arenas and stadiums has dramatically changed. One of the main requests by users is for a more integrated approach that can cover all departments and tasks of the business process. For example the CRM (Customer Relations Management) must be linked with the event management, the booking calendar including all personnel and facility scheduling—and integrated with Bookeeping—including that department’s various sectors, such as accounts receivable and payable, general ledger, fixed assets, etc. One of the driving factors behind this need for integration is to improve communications internally, as well as with the client, by having information in one centrally accessed place. It does no-one any good when every person is limited to their own “island” of information they work from—mistakes start to happen and tasks get overlooked because everyone thought someone else was taking care of it. Every venue has varying needs in terms of integration, so not all features are needed by every venue. A modular structure of the software becomes increasingly important so that each venue has the flexibility to just use what they wish to use. Integration must be customized to meet the idiosyncratic needs of each venue. Dieter K. Ungerboeck, President of USI (Ungerboeck Systems International), points out that “the venue only chooses the modules which cover the business requirements at that time. Additionally, the features covered with these modules should be adaptable on the processes and needs of the respective structures.” As an example, Manchester United, a soccer stadium in England, had a need for an integrated system to manage their (non-soccer) corporate and special events. They chose EBMS (Event Business Management System) because to deliver their requirements they need a centralized database but only needed specific the modules—CRM, Event Management & Coordination and Registration as well a graphical Booking Calendar. Gemma Allison, Head of Non-Match Day Sales for Manchester United, said “we manage so many events and have so many specific requirements for each event it is impossible to try and track this without a centralized database to refer to. By benefiting from the efficiency of this central database it allows me to spend more time focusing on the client and ensuring their event is truly memorable.” One of the most important ways of gaining efficiencies from soft-

ware these days is to take advantage of online functionality, therefore shifting a lot of the initial data input to the client, saving the need for re-keying requirements from an email and potential mistakes this can create. Facilities need the online capabilities mainly for booking requests, event registrations, payments, listing of upcoming events, as well as some more enhanced features like survey tools to support the feedback and evaluation of an event. A survey type tool enables the audience to give their opinion, ask questions or even vote for t does no-one something—all directly during the event if need be! This direct communication between the any good when audience and the presenter, entertainer or host is every person is vastly more interactive than any previously available. We live in a world where there is an limited to their increasing push for immediate information own “island” of exchange, thus the need to have real-time cominformation. ” munication between the audience and the organizer/presenter at the actual event. Technology needs to be a tool to help achieve the end result of greater customer service, not something so large, complex and overwhelming that it literally consumes our entire work day in helping to deliver the service. Users need software that is intuitive, as well as functional, to get the best result in the shortest possible time with the least amount of prior knowledge of use required. One of the other major technological changes having an impact on the events industry is the need to integrate information between various sources immediately and correctly. Expensive custom built interfaces and middleware have traditionally provided this bridge between systems, but these days this needs to be applied more efficiently than ever before between business partners and units. “Many organizations commonly have various systems for different processes meaning that data has to be re-entered several times,” explains Thorsten Kolbinger, General Manager, USI Europe. “In order to avoid this, data should be made available quickly and easily in an electronic way which simplifies communications between partners and different interest groups.”

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For the last 10 years Steve Mackenzie has been in senior management positions with Ungerboeck Systems International (USI), currently as VicePresident of Global Marketing and based in USI’s St. Louis headquarters. USI develops and implements the Event Business Management System (EBMS), a comprehensive and fully integrated enterprise software application for the events industry. The 30 modules of EBMS are available in five different languages and are utilized by the world’s leading venues, booking agents, conference managers, event planners, show promoters & organizers, and destination managers in over 28 countries. (a version of this column originally appeared in Auditoria)

Facilities SuperBook 2009

Booking agents, promoters, talent buyers and special event planners:

VOTE for the top Entertainment Venues (Arenas, Theaters, Stadiums; facilities you have booked in the last three years)

✁ PLEASE CONSIDER THE FOLLOWING CRITERIA WHEN VOTING: ● LOCATION/MARKET ● FLEXIBILITY ● SEATING CONFIGURATIONS ● TICKETING ● LIGHTING, SOUND, STAGING ● FOOD & BEVERAGE ● INTERACTION WITH VENUE STAFF

DRESSING ROOMS, BACKSTAGE ● ACCESS/EGRESS ● PROMOTION/ MARKETING ●

Name of 2009 Prime Site Award Nominee(s): __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ Name, Title: ______________________________________________________________ Organization:_____________________________________________________________ Phone: ___________________________________________________________________ Email: ____________________________________________________________________ Describe the Event __________________________________________________________________________ __________________________________________________________________________ May we contact you?

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Facilities SuperBook 2009

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EVENT & VENUE CUSTOMER SERVICE TRAINING: LACKING IT CAN BE COSTLY make. It is in the hands of your front people—the ones who your customers interact with first—to President of K.E.W. Solutions assure that customers feel well treated, vested in that environment and will return to the business s a five-year sales & customer service again. instructor for the events, live enterSo why do businesses overlook customer service tainment and hospitality industries, training? Companies often see customer service there is one thing that continues to training as too costly, a headache to coordinate, ring true: customers come to a venue for an time consuming and a distraction from the job at experience, not just to buy a commodity. The hand. Often leadership relies on the belief that customer service at a venue or event is the their employees are already positive communicators defining factor of that customer’s experience. and that they are able to interact well in Gone are the days of a facility simply needing to a professional manner. Realistically, it is be clean and easily navigable. Whether a customer is within a learned skill set, not something inheryour four walls for a sporting event, a concert, a luncheon or a ent to most people. When companies nce you lose a week-long business conference, the personal interaction they see proper customer service training as receive while in your hands will sculpt the quality of the customer, very rarely— an investment rather than a hard cost, experience with which they leave. they reap both short and long term benif ever—will you get efits. Employees quickly begin to posTHE COST OF POOR CUSTOMER SERVICE sess a loyalty to their company. In turn, that customer back.” Think about an unforgettable bad customer service employee turnover decreases, therefore experience that you’ve had in the past. As you recall the reducing management costs. encounter, consider how the event made you feel. Most likely in these instances, poor customer service instigates frustration, disapWHAT MANAGEMENT CONSULTANTS SAY pointment and sometimes unnecessary anger. These experiences Tom Peters, author of “In Search of Excellence and Thriving on Chaos,” is stay with us all long after the moment has passed. We must a recognized management expert who built his reputation on flourishremember the adage: Once you lose a customer, very rarely—if ing during grim economic times. On TomPeters.com he recently wrote ever—will you get that customer back. about the importance of investing in training during a time of “ecoFor those of us in the events industry, customer satisfaction nomic disarray.” He says, “Instant, mindless cutting of training in the must be top priority, especially in a downturn economy. Industry face of a downturn is often counterproductive . . . Tough times in fact marketers are tightening their strategies and focusing their efforts are golden opportunities to get the drop, and the long term drop at in a fierce competition for the consumer’s dollar. Alas, consumers that, on those who respond to bad news by panicky across-the-board are becoming more and more selective in where their dollars go. slash and burn tactics and moves that de-motivate and alienate the Just one unpleasant experience can dramatically cost a company workforce at exactly the wrong moment.” considerable revenue. Consider this scenario: ➤ 1 Employee x 1 Negative Customer Service Experience WHAT’S NEW IN CUSTOMER SERVICE TRAINING? x 1 Day = $100 VALUE TO THE EMPLOYEE ➤ 1 Employee x 1 Negative Customer Service Experience The new philosophy of customer service training emphasizes not only x 1 time/day per week = $700 the patron experience, but also employee development. Today’s best ➤ 1 Employee x 1 Negative Customer Service Experience training teaches employees life skills so that they can be successful in x 1 time/day per year = $36,500 every aspect of both their personal and work environments. When ➤ 10 Employees x 1 Negative Customer Service Experience employees feel vested in the culture of their organization and that x 1 time/day per year = $365,000 changes they make hold value beyond their day-today jobs, they feel ➤ 10 Employees x 1 Negative Customer Service Experience inspired and motivated. Ultimately, this creates loyalty and an environx 1 time/day per year x 5 people each negatively affected ment dedicated to excellent customer service. customer will complain to about the experience Today’s most successful event leaders—the ones continuing to be a (Lost Business) = $1, 825,000 success in today’s economy—understand the value of a strong customer service training program and continue to invest in their employees. Now compare $1,825,000 to the cost of a training program. Negative customer service can easily be prevented through simple Katie Wells is the President of K.E.W. Solutions. Before starting K.E.W. Solutions, Katie spent 5 years as the Director of Training for Charlestowne customer service training. Hotels, the largest hotel management company in the Southeast. Katie has Because business relies so heavily on its customer, customer spent the last three years working with SMG and their K’nekt Sales and service training is the most valuable investment a business can

BY KATIE WELLS

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K’nekt Customer Service training programs.

Facilities SuperBook 2009

HOT VENUES | HOT EVENTS | HOT VENUES | HOT EVENTS otown will continue to have Ernie, Burt, Big Bird, Elmo, Oscar, Grover and the whole fuzzy gang! Olympia Entertainment signed a five-year extension with VEE Corporation for the hit show Sesame Street Live at the fabulous Fox Theatre, located in the heart of Downtown Detroit!

he sold out show by the Foo Fighters at the Air Canada Centre in March was the largest show the band has performed in Toronto to date. (left to right) Bret Gallagher – Live Nation, PattiAnne Tarlton – Air Canada Centre, Foo Fighters’ Chris Shiflett, Dave Grohl and Taylor Hawkins, Jim Steele – Air Canada Centre and Emmanuel Patterson – Live Nation.

nly five months after opening, the Prudential Center in Newark, New Jersey welcomed its 1 millionth fan at a New Jersey Devils game.

ne of the most beloved entertainment venues and a decades-old showcase for rock and contemporary music in New York City, the Beacon Theatre began a $15-million restoration project.

ulsa’s Newest Masterpiece: the much anticipated, SMG-Managed BOK Center, a state-of-the-art 18,401seat venue in the heart of Oklahoma officially opened in September.

n June 6—the second night of a two night, sold-out stint at Wachovia Center in Philadelphia, Steve Winwood (left, on keyboards) joined Heartbreaker guitarist Mike Campbell and Petty (right) to perform “Gimme Some Lovin.” Though they shared a bill during their 2008 tour, it was the first time the two shared a stage

egendary performer and songwriter Billy Joel has been on a worldwide tour since 2006. In recognition of the first-ever performance by the legendary “Piano Man” in Des Moines, at Wells Fargo Arena, Mayor Frank Cownie and Polk County Officials and officially proclaimed April 15th “Billy Joel Day” throughout both Des Moines and Polk County!

L een phenomenon Miley Cyrus aka “Hannah Montana,” made a stop in January at Joe Louis Arena in Detroit during her “Best of Both Worlds Tour.”

S TAY I N F O R M E D : W W W . FAC I L I T I E S O N L I N E . C O M

HOT VENUES | HOT EVENTS | HOT VENUES | HOT EVENTS he 1,040-seat Paramount Theater in downtown Charlottesville, Virginia, one of a handful of landmark, early 20th century “movie palaces” remaining in the Mid-Atlantic/ Southeast region, joined the SMG family of properties.

isconsin Center District President & CEO Richard A. Geyer (left) and Director of Sports & Entertainment Sales Tony Dynicki (right) congratulate Robin Williams after his sold-out September 28 “Weapons of Self-Destruction” performance at The Milwaukee Theatre. The Weapons of Self-Destruction tour was a return for Williams to live, stand-up comedy after a hiatus from the stage for several years.

ruce Springsteen & The E Street Band toured last year selling out at the Xcel Energy Center in Saint Paul along the way. It was the sixth time for Bruce to play the venue, one of the leading arena stages in the Midwest.

ucas Oil Stadium, the new home to the Super Bowl XLI Champs, the Indianapolis Colts, opened in August to great fanfare. In September, Kenny Chesney headlined the first public concert at the stadium.

he Vicksburg Convention Center and Auditorium, a VenuWorks-managed, multipurpose venue in Vicksburg, Mississippi, hosted the Miss Mississippi Pageant during the last weekend of June.

he U.S. Cellular Center in Cedar Rapids, Iowa went to mat for College wrestling in March, when it hosted both the NCAA Division III Wrestling Championships and the NCAA Division II Wrestling Championships. Managed by VenuWorks, the U.S. Cellular Center is first facility to host both Division III & II national tournaments in the same season.

ugarland, one of the most popular Country Music Duos performing today, gave a dazzling performance for a sell-out crowd of 5,445 at the Show Me Center in Cape Girardeau, Missouri, including an encore featuring Jennifer and Kristin crowd surfing fans in separate inflated bubbles.

S MG—the nation’s largest facilities management firm— has managed Soldier Field in Chicago since 1994, and last year entered into a partnership with the nation’s third largest independent concert promoter, C3 Presents, to attract more unique events to the stadium.

S TAY I N F O R M E D : W W W . FAC I L I T I E S O N L I N E . C O M

HOT VENUES | HOT EVENTS | HOT VENUES | HOT EVENTS

he New Orleans Theater at the Convention Center is a repurposing of the Conference Auditorium in the New Orleans Morial Convention Center into a state-of-the-art, 3,600-seat performance space. “The re-invention better reflects the room’s outstanding production capabilities which make it an ideal fit for musical events, concerts and theatre,” said Bob Johnson, president/general manager of the New Orleans Morial Convention Center. “We’re excited to offer an additional theatrical venue to the community.”

T he City of Oshawa in Ontario, Canada approved the operations/management contract with Global Spectrum Facility Management for the General Motors Centre in 2008.

hen more than 1,400 fans attended the showdown between the Cedar Rapids Roller Girls and the Quad City Rollers—the teams are members of the Women’s Flat Track Derby Association, it was the first time U.S. Cellular Center, a VenuWorks-managed facility in Cedar Rapids, hosted an indoor women’s roller derby event. Pictured with the C.R.R.G. are Doug Hochstedler, Marketing and Group Sales Manager, U.S. Cellular Center, (left) and Terry Dederich, Assistant Director of Sales & Marketing, U.S. Cellular Center.

eil Young kicked off his current North American tour at Xcel Energy Center in Saint Paul.

near full house was in attendance in the nearly completed Bank of Kentucky Center at Northern Kentucky University in Highland Heights for the school’s Commencement Ceremony for the Class of 2008, the arena’s first event.

irginia’s capital city knows a strong entertainment venue management partner when it has one. In addition to recently renewing its management contract with SMG for its Richmond Coliseum through June 2012, the worldwide management company will manage two additional Richmond venues—the Landmark Theater, and the Carpenter Theatre—an exciting new arts and entertainment complex due to open in Fall 2009.

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he “biggest” family touring acts of 2008 was WALKING WITH DINOSAURS – The Live Experience. Among the stops for this fascinating prehistoric extravaganza was the Honda Center, in Anaheim. (left-to-right): Steve Obert, VP of Sales and Marketing, Honda Center; Tim Ryan, President/CEO, Honda Center; T-Rex, Merit Tully (kneeling), Director of Media and Communications, Honda Center; Kevin Starkey, VP of Operations, Honda Center; Kent French, Host/Producer, Honda Center.

Facilities SuperBook 2009 S TAY I N F O R M E D : W W W . FAC I L I T I E SONL INE.CO M

2008 AWARD WINNING TEAM LEADERS

oted on by booking agents, promoters, talent buyers and special event planners, the annual Prime Site Awards given out by The Facilities Media Group acknowledge genuine achievement in venue management. Our Prime Site Awards recognize excellence in arenas, stadiums, theaters, performing arts centers and other venues that present a wide range of events, including concerts, family shows, theatrical shows, performances, sporting events, exhibitions and other consumer/trade events. What makes a public assembly facility stand out? Itâ&#x20AC;&#x2122;s the management and personnel dedicated to doing their best so their venue can be the best. We salute some of the 2008 Facilities Magazine Prime Site Award Winning Team Leaders!

Frank Remesch, Jr. 1st Mariner Arena Page: 21

Randy Brown Allen County War Memorial Coliseum Page: 58

Dulcie C. Gilmore Arie Crown Theater Page: 57

Pam Sossamon Cabarrus Arena & Events Center Page: 35

Wesley Elizabeth Cullen Coliseo de Puerto Rico Page: 81

James Bricker Dodge Arena Page: 76

Lawrence Lepore Dunkinâ&#x20AC;&#x2122; Donuts Center Page: 20

Gary Desjardins Ford Center Page: 75

Vikki Hultquist Giant Center Page: 20

Preston Williams The Gwinnett Center Page: 35

Scott Mullen i wireless Center Page: 57

Mike LaPan The Lakeland Center Page: 34

Roger Crumpton Mizzou Arena Page: 61

Dennis J. Andres Morris Performing Arts Center Page: 58

John Siehl Ervin J. Nutter Center Page: 62

Marshall P. Perry Salina Bicentennial Center Page: 60

Nancy Weiman The Show Place Arena Page: 21

Kent Meredith United Spirit Arena Page: 77

Bucky Dame Winston-Salem EntertainmentSports Complex Page 36

David Ross, CFE Show Me Center Page: 61

CONGRATULATIONS TO ALL FACILITIES 2008 PRIME SITE AWARD WINNERS! Facilities SuperBook 2009

Facilities 2008 Prime Site Award Winners 1st Mariner Arena, Baltimore, MD Air Canada Centre, Toronto, Ontario, Canada Alerus Center, Grand Forks, ND Allen County War Memorial Coliseum, Fort Wayne, IN AmericanAirlines Arena, Miami, FL American Airlines Center, Dallas, TX AmericanBank Center, Corpus Christi, TX Arena at Harbor Yard, Bridgeport, CT Arie Crown Theater, Chicago, IL AT&T Center, San Antonio, TX Bancorpsouth Center, Tupelo, MS BankAtlantic Center, Sunrise, FL Black River Coliseum, Poplar Bluff, MO Boardwalk Hall, Atlantic City, NJ The BOK Center, Tulsa, OK Bryce Jordan Center, University Park, PA Budweiser Events Center, Loveland, CO Cabarrus Arena & Events Center, Concord, NC CenturyTel Center, Bossier City, LA Coliseo De Puerto Rico, Hato Rey, PR Columbus Civic Center, Columbus, GA Conseco Fieldhouse, Indianapolis, IN Copps Coliseum, Hamilton, Ontario, Canada DCU Center Arena, Worcester, MA Dodge Arena, Hidalgo, TX Embassy Theatre, Fort Wayne, IN Ervin J. Nutter Center, Dayton, OH Florence Civic Center, Florence, SC Ford Center, Oklahoma City, OK Ford Park Arena, Beaumont, TX Frank Erwin Center, Austin, TX General Motors Place, Vancouver, B.C., Canada Greensboro Coliseum Complex, Greensboro, NC Halton Arena, Charlotte, NC Hershey Centre, Mississauga, Ontario, Canada Honda Center, Anaheim, CA Idaho Center, Boise, ID iwireless Center, Moline, IL Jacksonville Veterans Memorial Arena, Jacksonville, FL Jobing.com Arena, Glendale, AZ Joe Louis Arena, Detroit, MI John Paul Jones Arena, Charlottesville, VA John Labatt Centre, London, Ontario, Canada Kemper Arena, Kansas City, MO The Lakeland Center, Lakeland, FL Laredo Entertainment Center, Laredo, TX The Joel Coliseum, Winston-Salem, NC Lloyd Noble Center, Norman, OK Lubbock Memorial Civic Center, Lubbock, TX Mabee Center, Tulsa, OK Macon Centreplex, Macon, GA Madison Square Garden, New York, NY Magness Arena/University of Denver, Denver, CO Mass Mutual Center, Springfield, MA Mizzou Arena, Columbia, MO Mullins Center/University of Massachusetts Amherst Mohegan Sun Arena, Uncasville, CT Morris Performing Arts Center, South Bend, IN MTS Centre, Winnipeg, Manitoba, Canada Nationwide Arena, Columbus, OH

New Orleans Arena, New Orleans, LA Nokia Theatre, Los Angeles, CA Norfolk Scope Arena, Norfolk, VA OnCenter Complex, Syracuse, NY Orlando Centroplex, Orlando, FL Orleans Arena, Las Vegas, NV Palace of Auburn Hills, Auburn Hills, MI Pan American Center, Las Cruces, NM Pengrowth Saddledome, Calgary, Alberta, Canada Peoria Civic Center, Peoria, IL Pepsi Center, Denver, CO Philips Arena, Atlanta, GA Prudential Center, Newark, NJ Quest Center Arena, Omaha, NE Rabobank Arena, Bakersfield, CA RBC Center, Raleigh, NC Reliant Arena, Houston, TX Resch Center, Green Bay, WI Rexall Place, Edmonton, Alberta, Canada Richmondâ&#x20AC;&#x2122;s Landmark Theatre, Richmond, VA Riverbend Music Center, Cincinnati, OH RiverCenter/Adler Theatre, Davenport, IA Roanoke Civic Center, Roanoke, VA The Rose Garden, Portland, OR Rushmore Civic Center Plaza Arena, Rapid City, SD St. Petersburg Times Forum, Tampa, FL Save Mart Center, Fresno, CA Scotiabank Place, Kanata, Ontario, Canada Scottrade Center, St. Louis, MO Show Me Center, Cape Girardeau, MO Show Place Arena, Upper Marlboro, MD Silver Spurs Arena/Osceola Heritage Park, Kissimmee, FL Sommet Center, Nashville, TN Sovereign Center, Reading, PA Spokane Arena, Spokane, WA Stabler Arena, Bethlehem, PA Staples Center, Los Angeles, CA Taco Bell Arena at Boise State University, Boise, ID Tacoma Dome, Tacoma, WA Target Center, Minneapolis, MN TD Banknorth Garden, Boston, MA The Arena at Gwinnett Center, Duluth, GA Thomas & Mack Center, Las Vegas, NV Times Union Center, Albany, NY Toyota Center, Houston, TX Tyson Events Center, Sioux City, IA United Spirit Arena, Lubbock, TX U.S. Airways Center, Phoenix, AZ U.S. Cellular Arena, Milwaukee, WI U.S. Cellular Center/Paramount Theatre, Cedar Rapids, IA Value City Arena at the Jerome Schottenstein Center, Columbus, OH Van Andel Arena, Grand Rapids, MI Verizon Center, Washington, D.C. Verizon Wireless Arena, Manchester, NH Wachovia Center, Philadelphia, PA The Wang Center for the Performing Arts, Boston, MA World Arena, Colorado Springs, CO Xcel Energy Center, Saint Paul, MN

Facilities SuperBook 2009

CONNECTICUT

NORTHEAST

MOHEGAN SUN ARENA

CONNECTICUT MASSACHUSETTS MAINE NEW HAMPSHIRE NEW JERSEY NEW YORK

One Mohegan Sun Blvd. Uncasville, CT 06382 (888) 226-7711; (860) 862-8000 Fax: (860) 862-7419 www.mohegansun.com Vice President Sales & Marketing: Chris Perry

Snapshot: A legendary entertainment destination, Mohegan Sun is located on 240 acres and is a premier entertainment, meeting & convention, gaming, dining and shopping destination. The Complex includes The Mohegan Sun Arena, Cabaret Theatre and Wolf Den, as well as more than 300,000 sq. ft. of gaming; 34-story, 1,200-room luxury hotel tower; 30 restaurants, food and beverage outlets. When it comes to live entertainment, top headlining concerts and premier sporting events, the Mohegan Sun Arena has showcased everyone from Aerosmith to Rod Stewart, the Eagles and Jerry Seinfield. Championship boxing, professional and

college basketball and their very own WNBA team, the Connecticut Sun, are just some of the major sporting events that take place in the Mohegan Sun Arena. Capacities: 10,000-seat Mohegan Sun Arena; 350-seat Cabaret Theatre and a 300-seat Wolf Den. Exhibition Space: 100,000 square feet of flexible meeting and function space, including the 40,000-square-foot Uncas Ballroom, which is divisible into 10 separate meeting rooms; arena features 30,000 square feet of exhibition space. Coming Soon: Mohegan Sun’s $740million “Project Horizon” expansion will add a new 1,000-room hotel with 300 House of Blues-themed hotel rooms, which will be owned and operated by Mohegan Sun, along with a House of Blues Music Hall, restaurant and exclusive, members-only House of Blues Foundation Room™.

PENNSYLVANIA RHODE ISLAND VERMONT

DUNKIN’ DONUTS CENTER

rovidence, Rhode Island mixes the urban sophistication of a big city with the graceful charm of a small town. At the heart of Providence’s bustling downtown is the Dunkin’ Donuts Center (DDC), part of the Rhode Island Convention Center Complex, which also includes the Rhode Island Convention Center (RICC) and the recently acquired Veterans Memorial Auditorium (VMA). The 13,000-seat DDC arena has recently undergone a three-year phased renovation, and was completed in the fall of 2008. The renovation included a pedestrian bridge connecting the arena to the RICC, a state-of-the-art video scoreboard, upgraded concession and restaurant facilities, new seats and more. The DDC offers 31,000 square feet of arena space with a ceiling height of 86’, a 25,000-square-foot concourse, a new 9,000-square-foot lobby, 20 new luxury suites, and five additional meeting/hospitality rooms. There are 5,500 hotel rooms in the Greater Providence area, with 1,800 of them located within half a mile of the RICC Complex. The Westin Providence recently opened a second tower, which increased its room count to 564, and the 274-room Holiday Inn Downtown has been renovated and re-branded as the Hilton Providence. The new Renaissance Providence hotel features 272 rooms. This luxury property was formerly a Masonic Temple, partially built by the Scottish Rite Freemasons in the late 1920s. Providence is known for its thriving arts scene and is recognized as one of the nation’s hottest culinary destinations. With an abundant variety of restaurants featuring everything from authentic ethnic specialties to fresh local seafood, the city truly offers something for everyone. Just a short, 10-minute drive away is Warwick, RI, home to T.F. Green Airport and additional lodging, meeting, dining and entertainment options. One LaSalle Square, Providence, RI 02903 (401) 331-0700; (401) 621-5987 • www.dunkindonutscenter.com

The Northeast

Facilities SuperBook 2009

GIANT CENTER

IANT Center broke ground in November of 2000, and opened its doors in October of 2002, with a performance by Cher. From that moment, GIANT Center has been the area’s leading sports and entertainment venue. GIANT Center is also home to the longest standing member of the American Hockey League, the HERSHEY BEARS, which has been going strong since 1938. Because of the constant support of its many fans, GIANT Center continues to be ranked as one of world’s best concert venues in Billboard, Pollstar and Venues Today publications. In addition, the readers of Harrisburg Magazine selected GIANT Center as their choice for Performance Hall 2006 Readers Choice.

has established itself as the area’s premier performing arts center, presenting the finest in touring Broadway shows, classical music and dance attractions, and world-renowned entertainers.

Recently, Hershey Theatre has been getting a standing ovation by To book Center Theatre, ple rankingGiant as one of the top theatersSMin and the worldHershey by Pollstar and Venues Today

The magnificent Hershey Theatre was conceived by entrepreneur and philanthropist Milton S. Hershey in the early 20th century and is proudly celebrating 75 years of the performing arts during the 2009-2009 season.

for the first time in their 75-year history.

Located in downtown Hershey, Pennsylvania, this magnificent theatre 550 West Hersheypark Drive, Hershey, PA 17033 (717) 534-3911; Fax: (717) 534-8996 • www.giantcenter.net

Vikki Hultquist

950 W. Hersheypark Drive, Hershey, PA 17033 0HONE s &AX vhultquist@HersheyPA.com

HersheyTheatre.com

GiantCente

To book Giant CenterSM and Hershey Theatre, please contact:

Vikki Hultquist 950 W. Hersheypark Drive, Hershey, PA 17033 0HONE s &AX vhultquist@HersheyPA.com

HersheyTheatre.com 6

GiantCenter.com Hersheypark.com

Facilities SuperBook 2009

The Northeast

NEW HAMPSHIRE

VERIZON WIRELESS ARENA 555 Elm Street Manchester, NH 03101 (603) 644-5000; Fax: (603) 644-1575 Regional General Manager: Tim Bechert www.verizonwirelessarena.com

New Hampshire’s Premier Sports & Entertainment Facility Snapshot: New Hampshire’s premier sports and entertainment facility, the Verizon Wireless Arena, managed by SMG, has attracted more than 4.4 million people, hosted more than 830 sports and entertainment events, including more than 120 sold out shows, since opening seven years ago. The arena was designed to accommodate a wide variety of events— including concerts, wrestling, figure skating, hockey, basketball, family shows, as well as convention and trade shows. Capacities: Center Stage in the round –11,700; End Stage (360) – 10,655; End Stage (270) – 9,337; End Stage (240) – 8,931; End Stage (180) – 8,536; 3/4 Stage – 6,700; House Stage –

PENNSYLVANIA

WACHOVIA ARENA AT CASEY PLAZA 255 Highland Park Blvd. Wilkes-Barre, PA 18702 (570) 970-7600; Fax: (570) 970-7601 www.wachoviaarena.com General Manager: Rebecca Bonnevier

Facility Description: The Wachovia Arena at Casey Plaza opened in the fall of 1998 and is under the management of SMG. With over 8,000 permanent seats and a capacity of nearly 10,000 for concerts, this horse-show configured arena has played host to some of the biggest names in entertainment, including Elton John, Cher, Neil Diamond, Janet Jackson, The Eagles, and Simon & Garfunkel. The arena’s primary tenants are the WilkesBarre/Scranton Penguins of the American Hockey League, affiliated with the Pittsburgh Penguins, and the WilkesBarre/Scranton Pioneers of the af2 Arena Football league. Capacities: 1/4 house - 3,900; 1/2 house - 4,900; Extended 1/2 house - 5,900; 3/4 House - 7,300; End Stage

5,400; Theatrical Stage – 3,000. Exhibition Space: 25,348 sq. ft.; 277 10’x8’ booths in typical trade show configuration. Backstage Areas: main dressing room, 3 auxiliary locker rooms, visiting team locker room, 2 officials locker rooms, press office, 3 production rooms, lounge, catering room. Staging: Stageright equipment, setup is 48 ft. deep X 60 ft. wide X 4 ft. tall, 8 ft. wide X 24 ft. deep sound wings SL & SR, and a front of house mixer riser 12 ft. deep X 16 ft. wide X 1 ft. tall, 100 ft. from the down stage edge. Food & Beverage: 4 permanent concession stands; 12 portable concession stands; VIP Lounge; 2 specialty bars located on upper level; Full catering services offered backstage and to suites. Amenities: 34 luxury suites, 5 party suites, Exclusive Club Lounge, 542 Club Seats, Wireless connection, Flat Screen TV’s throughout the concourse. Marketing: Group Sales; Email Marketing; Grassroots Marketing; Media Buying; Media Promotions/Trade; Public Relations. Demographics: New England Market— mainly from New Hampshire, as well as MA, ME, and VT.

concert - 7,500; Hockey - 8,500; Center stage - 10,000. Backstage Areas: 2-12 6’x11’6’ dressing rooms ( w/facilities), 1-13’ x 12’ Lounge, Visitors Locker room 20’x36’, Tournament rooms A-18’6”x26’, B18’6”x26’, C-10’6”x24’, Meeting rooms A-24’6”x36’, B-20’6”x36’, C-19’x36’ and press room 33’6”x 12’. Exhibition Space: 27,050 sq. ft. of exhibition space throughout two floors. Lighting: 4-2k Super Troopers (fixed), 4 portable 2k Super troopers. Food & Beverage: 8 concession stands on the concourse plus a club lounge/ catering area on the event level that can hold up to 100 people. Audience Amenities: 624 center ice club seats and 32 luxury suites; event level VIP club lounge, featuring: upscale menu, televisions, casual yet elegant atmosphere. Parking: 3,500 spaces. Marketing: Web site, e-mails (65,000+ in database), concourse posters, video scoreboard and concourse TVs. Demographics: 650,000+ people in the Wilkes-Barre/Scranton/Hazleton DMA and more than 13 million people within 100 miles. See ad on page 17

PENNSYLVANIA

GIANT CENTER 550 West Hersheypark Drive Hershey, PA 17033 (717) 534-3911; Fax: (717) 534-8996 www.giantcenter.net Complex Managing Director, Event Bookings, Ticketing, and Marketing: Vikki Hultquist

A Sweet Place to Play! Snapshot: The GIANT Center, a state-of-the-art arena, opened its doors in October of 2002, with a performance by Cher. From that moment, GIANT Center has been the area’s leading sports and entertainment venue. GIANT Center is also home to the AHL Hershey Bears. Because of the constant support of its many fans, GIANT Center continues to be ranked as one of world’s best concert venues in Billboard and Pollstar. Located just minutes from GIANT Center is the 1,928seat Hershey Theatre. Capacities: 12,500 (in-the-round concerts); 10,000 (end staging); 10,500 (hockey).

RHODE ISLAND

DUNKIN’ DONUTS CENTER One LaSalle Square Providence, RI 02903 (401) 331-0700; (401) 621-5987 www.dunkindonutscenter.com General Manager: Lawrence Lepore

Snapshot: The Dunkin’ Donuts Center is a multi-purpose indoor sports and entertainment venue located in the heart of Providence, RI, and is home ice for the AHL Providence Bruins and home-court for the Big East Providence College Men’s Basketball Team. The Facility has recently undergone an $80million Renovation which was completed the fall of ’08. Capacities: 13,000 seating; Concert Hall 3,500-6,000. Exhibition Space: Arena Floor: 31,000 GSF; Exhibition Hall: 15,000 GSF; Additional event level hospitality/exhibit space: 4,000 GSF; Concourse: 25,000 GSF; Box Office Lobby/Receiving Area: 9,000 GSF

The Northeast

Exhibition Space: 306,000 sq. ft. Backstage Areas: 5 team rooms, production room, 2 management rooms, 2 star dressing rooms, catering room. Staging: 100 pieces of 4’ x 8’ decking, variable configurations, with Black Tech Stage/Gray carpet surfaces—Max size 80’ x 40’, adjustable heights from 48” – 72” in 2” increments, Black skirting, Front of house mix in 4’ x 8’ x 6”, 12”, 24” Wenger decks; Video Board; Center hung scoreboard by Whiteway Sign Company; north/south building matrix boards; Mitsubishi Diamond Vision Leader board. Broadcast: In-house video control w/ full edit/studio control; 125 TVs located throughout arena; Radio broadcast throughout; 15 media bulkhead locations all patchable through central interconnect room on the first level; 10 camera positions. Food & Beverage: 13 Concessions Stands, 7 Portable, Bar and Club Lounge. Demographics: The HarrisburgLancaster-Lebanon-York market is family oriented with a strong household income. See ad on page 19

Restaurant and adjacent hospitality rooms: 6,000 GSF. Staging: 40’ wide by 60’ deep stage, with a 5’ 4” standard height; configurations can be customized. Lighting: Standard Quartz and Halogen lighting around the arena bowl. Backstage Areas: 2 Star Dressing Rooms, 2 locker rooms, 1 adjoining locker room and 2 Home Team locker rooms. Food & Beverage: 8 permanent concession stands, 5 portables, luxury suites, loges, hospitality rooms and a restaurant. Audience Amenities: New state-ofthe-art Daktronics video scoreboard. Marketing: Full-service, in-house department offering coordination of event marketing campaigns including advertising production, media placement, media and retail promotions, sponsorships, group sales and public relations. Demographics: More than 400,000 households; 9 colleges/universities; Boston is 45 miles away and Hartford, Conn. is 61 miles away. See ad on page 18

Facilities SuperBook 2009

MID-ATLANTIC

MARYLAND

DELAWARE MARYLAND VIRGINIA WEST VIRGINIA WASHINGTON, D.C.

1ST MARINER ARENA West Baltimore Street Baltimore, MD 21201 (410) 347-2020; Fax: (410) 347-2042 www.1stmarinerarena.com General Manager: Frank Remesch, Jr.

“Continuing To Make History…” Snapshot: 1st Mariner Arena, (formerly Baltimore Arena) is Baltimore’s largest indoor sports and entertainment facility. Seating: Permanent Seats on 3 levels: 11,014 (Plus 28 wheelchair spaces); Portable Floor Seating Available; Concert Capacity, Large Theatre: 13,000 – 13,600; Concert Capacity, In the Round: 14,000; Mini Theatre Capacity: 5,000 – 7,500; Sports Events Capacities: 11,000 -14,000. Backstage: 7 connecting meeting rooms 27’x 27’ available for small functions; 2 large team rooms tile floor (30’ x 30’: six shower heads each); 10 small dressing rooms (5’ x 7’ & 10’ x 8’: 1 shower head each); Promoter’s office/Production offices; Catering Room.

MARYLAND

THE SHOW PLACE ARENA 14900 Pennsylvania Avenue Upper Marlboro, MD 20772 (301) 952-7900; Fax: (301) 952-8167 www.showplacearena.com Contacts: Bill Chambers (301) 952-7906 Nancy Weiman (301) 952-7913

There’s No Place Like Show Place for Entertainment, Sports, Business Snapshot: The Show Place Arena, suburban Washington D.C.’s most versatile entertainment venue — modern comfort with Victorian style — creates a unique setting for events. This full service event facility is available for corporate meetings, consumer and trade shows, conventions, concerts, religious services, cheerleading competitions and various types of sporting events. Just seven miles outside the Washington Capital Beltway (I-95/I-495). With a 35,360-square-foot floor surrounded by bowl seating, it allows space for up to 2,600 for banquets and 6,000 seated.

Staging: Depth: 45’ Clear; Width: 117’; Height: 42’; House stage extension available: 72’ maximum width by 4’ – 8’ – 12’ deep by 42” high (constructed with portable stage sections). Lighting: Arena is lit by a max of incandescent and mercury vapor lamps in four independent banks; Supplemental seating area lighting is available in banks of fluorescents and ceiling hung pin spots. Sound: House Sound – Meyer Concert System—Sound Lab speakers driven through a series of amplifying, processing and equalizing equipment; System components include: Main Cluster – Twelve Meyer MSL3 Cabinets; Delay Cluster – Twelve Meyer UPA-1A Cabinets; Front Fill – Four Meyer UPA-1A Cabinets. Food & Beverage: Catering by Savor Baltimore, an SMG Company; 12 concession Stands; 3 portable bars. Parking: 850-car garage attached to building; Over 2,000 spaces available within a 5-minute walk; Light Rail System stop. Marketing: full-service Marketing & Public Relations department. Demographics: attracts patrons from 5 states and Washington D.C. (8.1 million potential guests). See ad on Page 22

Three meeting rooms, plus four breakout rooms can provide for an corporate meetings or used as part of the Arena with catered food service available. Capacities: concerts-4,700; basketball5,000; boxing-5,600; equestrian-3,000; banquet on arena floor - 2,600, religious services - 6,000. Exhibition Space: 35,360 sq. ft. on Arena floor (49,000+ sq. ft. total); 2 meeting rooms can be opened to Arena for VIP seating and other uses. Staging: Stageright ME-500 staging, risers available, ground support only. Backstage Areas: 4 rooms with showers and bathroom facilities, 3 additional smaller rooms. Food & Beverage: 2 permanent concession stands; several portable stands. Demographics: Washington DC is the fourth largest market in the United States. The facility is seven miles outside the beltway. The facility is also located in close proximity and attracts customers from Annapolis/Anne Arundel County, and the three southern Maryland counties, Charles, Calvert and St. Mary’s. See ad on page 24

Continuing to

Make History!

West Baltimore Street Baltimore, MD 21201 (410) 347-2020 Fax: (410) 347-2042

www.1stmarinerarena.com

Mid-Atlantic

Facilities SuperBook 2009

Meet, greet and eat at the state’s premier conference and convention facility.

West Virginia’s most important events happen right here! What makes us West Virginia’s premier meeting and conference facility? Start with nineteen separate meeting and event areas and 86,000sf of Class A event space. Add superb in-house catering for 300 to 3,000. Finish with exceptional event service and support.

Charleston Civic Center Contact John Robertson, General Manager at john.robertson@charlestonwvciviccenter.com for meeting information and specifics, or go online now to visit our website!

304.345.1500 • www.charlestonwvciviccenter.com

Mid-Atlantic

Facilities SuperBook 2009

VIRGINIA

THE PARAMOUNT THEATER 215 East Main Street Charlottesville, VA 22902 (434) 979-1922 Fax: (434) 979-8460 www.Theparamount.net General Manager: Mary Beth Aungier

Educate. Enchant. Enrich. Enlighten. Snapshot: 1,040-seat 1931 historic theater, originally designed by Rapp & Rapp, renovated completely and reopened in Fall 2004. Many interior features retained including decorative plasterwork, main chandeliers and two 40foot high painted tapestries in the auditorium. Seating: 1,040 seats in the theater. 755 in the orchestra level and 285 in the balcony. Exhibition Space: Ballroom; Balcony Lounge; Founders Lounge; Community Rehearsal Room; Loggia. Staging: Traditional proscenium with seating on orchestra and balcony levels. 15 Line sets, 50’- 0” fly tower height, 2 hydraulic scissor lifts on either side of center stage, 9’-8” x 7’-10” Gala spiral

WEST VIRGINIA

CHARLESTON CIVIC CENTER / MUNICIPAL AUDITORIUM 200 Civic Center Drive Charleston, West Virginia 25301 (304) 345-1500; Fax: (304) 345-3492 www.charlestonwvciviccenter.com General Manager: John Robertson

Snapshot: The Charleston Civic Center is the entertainment and convention centerpiece of Charleston, West Virginia, hosting the majority of the state’s premier entertainment, sporting and corporate events. As one of the most flexible facilities in the MidAtlantic region, the Charleston Civic Center, is comprised of four versatile venues—the Civic Center Coliseum, the Municipal Auditorium, the Civic Center Little Theater and the Charleston Convention Center. Capacities: Civic Center Coliseum offers over 30,000 square feet of space with seating for up to 13,600; configurations include: End Stage 11,519 -

pit lift in center of pit, 40’-0” wide x 7’10” deep total. 50’-0” wide proscenium opening by 24’ – 3” high (height 20’ – 6” with lambrequin). Sound/Lighting: 180 2.4K ETC Dimmers Sensor Dimmers, ETC Express 250 Console, SLS RLA2 Line Array House speaker system, Gruppen / Yamaha power, call for tech specs on complete FOH sound system. Backstage Areas: 2 large chorus dressing rooms, lighted mirrors, tables and restrooms attached; 2 “Star” dressing rooms, bathrooms attached; Wardrobe / Laundry room; Green Room. Food & Beverage: Four moveable bars, one full bar in Founders Lounge, 2 Catering kitchens Audience Amenities: 8 boxes located in the front four rows of the balcony. Marketing: Co-promotes with variety of sponsors throughout the city. Demographics: Located 2 miles from the University of Virginia. City Population - 60,000+/ 200,000+ in adjoining counties.

13,247; In the Round 13,600 Basketball 12,337; Banquet 1,600; Municipal Auditorium – 3,400; The Civic Center Little Theater handles audiences up to 750. Exhibition Space: The Grand Hall offers 50,056 square feet of Class A exhibition space; the hall can be divided into four individual areas of unobstructed space providing flexibility to accommodate any size event; 18 meeting rooms. Backstage Areas: 4 Star, 4 Teams, 1 Official, 1 Trainer, 1 Media Lounge; Auditorium features 10 dressing rooms. Coliseum Staging: Wenger Staging 4’ to 6’ height. Auditorium Staging: Stage Depth 85’6” with a work stage of 31’; Proscenium Opening 65’ wide & 23’6” high; Orchestra Pit 9’ Pit, 65” from stage, 10’ arch. Food & Beverage: Concession Stands located throughout the Coliseum Concourse area; Distinctive Gourmet serves as the facility food and beverage service providers. They offer a 150-seat lounge and the ability to present fullservice food and beverage to groups ranging from 50 to 3,000.

WILLETT HALL 3701 Willett Drive Portsmouth, VA 23707 (757) 393-5369; Fax: (757) 393-7324 www.willetthall.com Facility Manager: Valora Baskerville

Where our biggest event is your satisfaction! Snapshot: Willett Hall is a concert theatre which proudly features concerts, guest speakers, theatrical performances, musicals and dance performances. Reception areas are available for meetings and other events. Willett Hall is known for excellent acoustics and seating so intimate that the last row of seats is only 175 feet from the stage. Willett Hall offers co-promotion and marketing and advertising assistance. Staff is able to assist with any special needs that clients and performers may need. Seating Capacities: 1,924 seats (868 front orchestra, 591 rear orchestra and 465 balcony seats)

Don’t Get Stuck in a Fishbowl! The Facilities Media Group

See ad on Page 23

Facilities SuperBook 2009

Reception Areas: Lounge accommodates 75 – 100 persons. Curtaining: Main Act Curtain, Mid Stage Traveller, Concert Traveller, Upstage Cyclorama, 6 Paris Leg Curtains and 6 Border Curtains. Stage: 4,185 square feet in size – 45 feet deep, 93 feet wide. The Proscenium is 50-feet wide. Stage opening is 50-feet wide, 28-feet high. Orchestra Pit measures 520 square feet. Backstage Areas: 4 solo dressing rooms; 2 chorus rooms; 1 Green Room. Loading: 2 load docks, truck height, stage level. Food & Beverage: 2 concession stands—downstairs & balcony. Parking: Free parking available across the street from Willett Hall in designated lot. Demographics: Willett Hall is situated in Portsmouth, Virginia—right in the heart of Hampton Roads, a regional area of about 1.5 million people. The building draws from as far north as Richmond, Virginia, and as far south as northeastern North Carolina.

Facilities & Destinations Facilities • Conference • Planner Guide Booking Guide • Facilities & Event Management www.Facilitiesonline.com Mid-Atlantic

REACHED A POTENTIAL CUSTOMER BASE OF OVER 3 MILLION ENTHUSIASTIC TICKET BUYERS ALL LIVING WITHIN A TANK FULL OF GAS!

SOUTHEAST

BOOKED YOUR ACT OR EVENT AT THE LAKELAND CENTER AND MADE LOTS OF MONEY ALL WHILE ENJOYING THE BEST FLORIDA HAS TO OFFER!

ALABAMA

ENJOYED A FACILITY WITH HIGHLY FLEXIBLE SEATING CONFIGURATIONS FEATURING A NEWLY RENOVATED THEATRE SOUND SYSTEM, UPGRADED ARENA AND CONVENTION CENTER ALL UNDER ONE ROOF! FOR BOOKING AND FACILITY INFORMATION CALL SCOTT SLOMAN AT 863-834-8144 OR SCOTT.SLOMAN@LAKELANDGOV.NET

ARKANSAS FLORIDA GEORGIA

701 W. LIME ST. • LAKELAND, FL 33815 • 863-834-8100 • FAX 863-834-8101 www.thelakelandcenter.com

KENTUCKY LOUISIANA MISSISSIPPI NORTH CAROLINA SOUTH CAROLINA TENNESSEE

Facilities SuperBook 2009

The Southeast

FLORENCE CIVIC CENTER

FLORENCE CIVIC CENTER – THE CENTER OF SUCCESS

on major capital improvements for the past several years to keep our facility completely current – from the arena set up to the kitchen facilities to the new Ballroom and everything in between. lorence lies at the junction of Interstates 95 and 20 in the The civic When people come here for entertainment or conventions, they heart of northeastern South Carolina. Images magazine of South Carolina states it best, “with nearly 75% of the center is the find a state-of-the-art facility in all respects.” “We offer hi-speed Internet throughout the building, and nation’s population within a day’s drive” the area is more hub for a the Arena is getting 1,040 new telescopic seats. We’ve comthan ideal for many business aspects including: distribution, manufacturing, retail”…and entertainment. The development pleted the transformation of the former Exhibit Hall into a luxurious, well-appointed Ballroom with designer carpeting, SMG-managed Florence Civic Center takes pride in its location explosion. crown molding, mirrors, original artwork and 1,000 handsome at this junction at the main entrance to the city. The immediate banquet chairs. The three adjoining meeting rooms have also area surrounding the civic center has enjoyed the largest been completely refurbished so the entire new area encomincrease in business development in the city over the past year. passes more than 20,000 feet.” Once the contemporary structure sat alone on a spacious, Just to the south, adjoining civic center parking, a new well manicured campus. Today, the civic center is the hub for a development 10-acre Florence Veterans Park was dedicated November 11. More than explosion around it with more than 1,000 quality rooms provided by national 5,000 Americans came from all over the world to honor those who have chains such as Hilton Garden Inn, Courtyard by Marriott, Spring Hill Suites, served our country. In keeping with such patriotic endeavors, the civic Residency Inn Marriott, Hampton Inn Suites and Holiday Inn Express plus center has been selected to host THE AMERICAN SOLDIER; A PHOTOdozens of award-winning restaurants. Recent neighbors include The Home GRAPHIC TRIBUTE TO SOLDIERS AND MARINES from November 10, Depot, Chili’s Bar and Grill, Indigo Joe’s Sports Bar, The Olive Garden, Kohl’s 2009 to February 10, 2010. This is a dramatic exhibition of photographs Department Store and SuperWalmart. Magnolia Mall, the city’s largest, is that captures the essence of the American Soldier and Marine during across the street. The immediate area is surrounded by entertainment, the past 150 years. The 116 enlarged photographs were selected and accommodations and shopping entities. For the entertainment seeker, this is assembled by curator Cyma Rubin out of a review of more than 4,000 the place to be. from the Civil War through the wars in Iraq and Afghanistan.The exhibit Upcoming shows for the year include PBR Challenger Bull Riding, WWE is free and is sponsored by EADS North America, Business of Wrestling, Ringling Bros. and Barnum & Bailey Circus, Shirley Caesar, Tye Entertainment, Inc. and the John B. Stetson Company. It will be disTribett, Larry the Cable Guy, Tyler Perry’s Gospel Play, Monster Truck Show, played on the outer concourse of the civic center during regular busiSesame Street Live, Disney Playhouse, TNA Wrestling, Disney On Ice and ness hours and events. This will be the only time the exhibit will be disthe Florence Phantoms indoor football home schedule. In 2009, the facility played in the state and officials project attendance for the three-month will host 12 state and regional conventions. show at over 300,000 visitors. The center plans special patriotic shows The influx of economic development surrounding the facility has aided the during this time, as well as developing marketing opportunities for milicenter’s sales and marketing of concerts, shows and large meetings and conventary and military reunion groups, state schools and motor coach tours. tions. According to Kendall Wall, general manager. “We’ve been concentrating

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FLORENCE CIVIC CENTER 3300 West Radio Road, Florence, SC 29501 (843) 679-9417; Fax: (843) 679-9429 • www.florenceciviccenter.com

The Southeast

Facilities SuperBook 2009

T H E H A LT O N A R E N A alton Arena is on the campus of the University of North Carolina Charlotte, in the dynamic city of Charlotte, N.C. – the largest in the state. Sitting squarely between Raleigh and Atlanta by way of two interstate highways and an international airport, routing through Charlotte is exceptionally convenient. UNC Charlotte is a fast-growing, modern campus with 23,000 students — and they’re eager for entertainment! Halton Arena is a 73,000-sq.-ft., multi-use, two-tiered facility within the Barnhardt Student Activity Center. Thanks to retractable seating and curtain partitions, Halton Arena enjoys remarkable flexibility in its programming. The venue seats over 9,000 for sporting events, and over 6,500 for concerts and most entertainment events. The arena offers its guests 205 wheelchair-accessible seats, 2,353 premier seats for athletic events and 2,100 seats for music/entertainment events. The upper level also offers 6,000 sq. ft. of sub-dividable meeting space, boasting fully-integrated A/V support – perfect for receptions or conferences. Other amenities include a pressroom, three large dressing rooms and two VIP rooms with private showers, sofas and wireless Internet. There are 1,600 parking spaces adjacent to the Halton Arena and nearly 10,000 more within walking distance. Halton also has the advantage of the university’s full-time police staff. Halton Arena is home for the UNC Charlotte 49ers men’s basketball team. The venue has hosted events such as the ESPN Pepsi Classic College Basketball Tournament, Wyclef Jean, Steven Curtis Chapman, Jessica Simpson, and Counting Crows. But it’s not just athletic events and concerts that take place here; Halton Arena has accommodated technology conferences, large group meetings and an annual festival with over 10,000 visitors. Because Halton Arena is central to campus life, professional facility personnel uphold the mission of outstanding customer service as an everyday responsi-

Facilities SuperBook 2009

bility to those who use it. The management is charged with bringing quality entertainment to the campus, the students, and the community – and the staff works closely with its clients to make every event an outstanding experience. Consider the appeal of Halton Arena: great location, experienced staff, attentive service, and the benefits of a built-in audience and infrastructure. What more do you need?

The Southeast

9201 University City Blvd., Charlotte, NC 28223 (704) 687-4800, Fax: (704) 687-4803 • www.uncc.edu/sac

The Southeast

Facilities SuperBook 2009

W I N S T O N - S A L E M E N T E R TA I N M E N T- S P O R T S C O M P L E X

he Winston-Salem Entertainment-Sports Complex consists of The Lawrence Joel Veterans Memorial Coliseum, Dixie Classic Fairgrounds, Joel Coliseum Annex, Bowman Gray Stadium, Joel Coliseum Theatre and Ernie Shore Field. Complex Director Bucky Dame said, “Having a destination name for the entire complex will be advantageous since some of the buildings are not currently named. The new name says it all, not only does it tell everyone what we do but also where we are. We feel this is very important. The names of the individual facilities, such as the Lawrence Joel Veterans Memorial Coliseum & the Dixie Classic Fairgrounds, will remain intact and will not be affected, just the overall complex identity.“ The Complex fills its event calendar with Wake Forest University men’s and women’s basketball, Winston-Salem State University men’s and women’s basketball and football, N.C’s second largest agricultural fair, the Dixie Classic Fair, races at NASCAR’s longest running weekly race track, concerts, family shows, tennis rodeos, ice skating, banquets, meetings, conventions and more! Lawrence Joel Veterans Memorial Coliseum serves as a center point of the complex. The facility’s flexible design offers a variety of seating and stage options to efficiently accommodate many types of performances.

Facilities SuperBook 2009

The 15,000-seat arena transforms into The Joel Coliseum Theatre, which provides a distinctively different, upscale, and intimate entertainment experience. The Theatre seats 5,839, and is designed to stand alone as a completely separate venue. The Dixie Classic Fairgrounds is home to the Dixie Classic Fair each fall. Begun 125 years ago, this 10-day annual fair offers numerous rides and entertainment by nationally known artists, as well as demolition derbys, bull riding, and over 70,000 square feet of exhibits ranging from baked goods and vegetables to fine arts and flowers. Attendance at the fair exceeds 325,000 each year. Bowman Gray Stadium is located near Winston-Salem State University. For concerts and special events, Bowman Gray Stadium holds more than 28,000 fans. Seating is 17,000 for Winston-Salem State football and NASCAR racing. In addition, The Winston-Salem Entertainment-Sports Complex offers over 120,000 square feet of meeting and exhibit space. From 15 to 15,000, our facilities will fit your needs.

The Southeast

2825 University Parkway, Winston-Salem, NC 27105 (336) 725-5635; Fax: (336) 727-2922 • www.ljvm.com

FLORIDA

AMERICANAIRLINES ARENA 601 Biscayne Blvd. Miami, FL 33132 (786) 777-1000; Fax: (786) 777-1600 www.aaarena.com Executive Vice President, Heat Group Enterprises: Mike Walker

South Florida’s Waterfront Showplace Snapshot: Since its grand opening on December 31, 1999 with “Gloria Estefan’s Millennium Concert,” the AmericanAirlines – “South Florida’s Waterfront Showplace” – has quickly become one of the nation’s premier sports and entertainment facilities. Built with the flexibility to accommodate a wide variety of programming, the 20,000-seat AmericanAirlines Arena has already hosted musical guests like U2, Britney Spears, Cher, Andrea Bocelli, Luis Miguel, Rolling Stones, Bruce Springsteen and Phish, as well as championship events in boxing and wrestling; rodeos and family shows such

FLORIDA

THE LAKELAND CENTER 701 W. Lime Street Lakeland, FL 33815 (863) 834-8100; Fax: (863) 834-8101 www.Thelakelandcenter.com Director: Mike LaPan

Snapshot: The Lakeland Center first opened in 1974 as The Lakeland Civic Center. Renovated in 1996—the Lakeland Center dropped the “Civic” from its name and added a 28,000 sq. ft. exhibition hall and detached administrative offices. Today, this multi-use Center features Jenkins Arena, Youkey Theater, Sikes Hall, Exhibit Hall and seven additional meeting rooms—all under roof. Capacities: Jenkins Arena: Basketball— 7,137; End Stage Concert—8,178; HalfHouse Concert—4,758; Hockey, Arena Football—7,136; Youkey Theater— 2,300. Exhibition Space: Sikes Hall—24,660 sq. ft. (divides into 6 rooms); Exhibit Hall—

as Harlem Globetrotters, Disney On Ice, and The Wiggles. The Home to the 2006 NBA Champion Miami HEAT, the AmericanAirlines Arena is the cornerstone for the HEAT’s Group efforts to create an entertainment destination for locals and visitors alike. Capacities: 20,000 for basketball; 15,500 for concerts (End-stage); 1,000-5,700 for theatrical shows (Waterfront Theatre). Premium Seating: Star Boxes – 6; Private Suites – 22; Loges – 52; Courtside Lounges – 304; Party Suites – 2. Exhibition Space: Arena Floor—200 x 105’, 200’ x 85’ – 140’ x 85’; 1,200 Banquet style; 2,000 Cocktail Style. Backstage Areas: 4 performer dressing rooms; Green Room; Media Workroom/ Production Office; Media Interview Room; 4 separate team locker rooms, Coaches Room. Food & Beverage: 15 fixed concession stands, 19 portable food stations, 4 fixed bars and 17 portable bars; Dewars 12 Clubhouse; Flagship Lounges (North and South); Bongo’s Cuban Café, Gloria and Emilio Estefan’s tropical-themed restaurant located on the Arena’s plaza level.

28,262 sq. ft. (divides into 2 rooms). Backstage: Arena: 4 team rooms; 2 star dressing rooms; 2 show offices 4 Meeting rooms; Youkey Theater: 2 Chorus dressing rooms; 4 Star dressing rooms; 1 Green Room. Staging: Sico Portable concert stage (60’x40’); 2 wings (12’x8’ adjustable in 4” increments); 60’ jersey barricade; Youkey Theater: permanent stage/78’x42’ (sprung wood floor). Lighting: Mercury vapor over arena floor; Incandescent over seating; 6 Strong Gladiators II; 2 Strong Super Trouper 2K; Youkey Theater: Lekos: 10-6x9, 5-6x12, 6-6x16, 34- Source 4, 4 – LekoLites Fresnels: 17 –6”, 12 – 10”; Pars: 103—Par 64; 1 Super Trooper; 4 Zenon Super troopers. Food & Beverage: Arena: 4 permanent stands; Youkey Theater: 2 permanent stands. Catering by Aramark. Parking: 2,500 spaces on-site. Marketing: In-house marketing department. In-house group sales department. Market/Demographics: Located between Tampa and Orlando, services 500,000 Polk County residences along with Tampa and Orlando markets. See ad on Page 26

FLORIDA

HARBORSIDE EVENT CENTER 1375 Monroe Street Fort Myers, FL 33901 (239) 321-8120; (800) 294-9516 Fax: (239) 332-2242 www.HarborsideEvents.com General Manager: Rose Rundle Event Services Manager: Rhonda Decherd Snapshot: Meeting and conference

attendees convene on the banks of the Caloosahatchee River at Harborside Event Center. The event center's elegant pre-function space provides pristine riverfront views for your guests while registering and enjoying meal functions or cocktails. The facility is Wi-Fi ready and has all of your audio visual needs from large format projectors and screens to sound systems, wireless mics and so much more. Our in-house Technical Services department will assist you in planning the audiovisual needs of your event. Our expert culinary team will create allday menu options to cover morning breaks all the way through to evening receptions.

GEORGIA

MACON CENTREPLEX COLISEUM 200 Coliseum Drive Macon, GA 31217 (478) 751-9152; (877) 532-6144 Fax: (478) 751-9154 www.maconcentreplex.com Marketing Manager: Brenda Thompson

“Meet in the Middle at Georgia’s Most Accessible Venue!” Snapshot: The Macon Centreplex includes the Macon Centreplex Coliseum, the Macon City Auditorium and the Macon Convention Center. This multipurpose complex and is one of the largest, most accessible venues in Georgia. It received a $1.5-million face-lift which included an updated façade and lobby, a passenger elevator and improved box office. Capacities: The Macon Coliseum: 9,250 seats; The Macon City Auditorium: 2,688 seats. Staging: The Coliseum Arena has available two stages with 16’ x 16 ‘ sound

The Southeast

At Harborside Event Center, we pride ourselves in being flexible, functional and professional. A member of our Event Services team will be assigned to your event to work directly with you on planning every last detail needed to make a spectacular and professional meeting or conference. Nearby newly renovated hotels and a brand-new boutique property offer a wide range of accommodation options for your attendees. Pre-negotiated discounts exist at partner hotels when booking meetings at the event center. Capacities: 100 –to- 3,000 depending on configuration. Technology: Extensive In-House Audio/Visual Department. Food & Beverage: exclusive contract with Boston Culinary Group for all your food and beverage needs. Services: On site event planners, wireless internet, pipe and drape, extensive assortment of decorations, tables, chairs, portable stage.

wings. The Macon City Auditorium has a 58’ x 24’ fixed stage, extendable up to an additional 16 feet. Lighting: The Coliseum Arena features 6 Strong Xenon Super Trouper Spotlights and four Carbon Arc Super Troupers. House lights are 1,000w metal halides and incandescent. The Macon City Auditorium features two 1,200-watt Trouper Spotlights. Backstage Areas: The Coliseum Arena has 6 single, 2 group, and 2 celebrity dressing rooms, three showers; production office; The Macon City Auditorium has 5 dressing rooms, one VIP Green Room. Food & Beverage: There are 7 in-house concession stands in the Coliseum Arena; 3 in the adjoining Exhibition Hall; and 1 at the Macon City Auditorium. All facilities are serviced by a seasoned inhouse catering staff. Numerous portable bars available for events in all facilities. Marketing: Full-service marketing and media buying. Demographics: Two-thirds of Georgians live within a one hour drive of the Macon Centreplex. The population in the 26-county market area is 688,653 and 322,549 in the facility’s home county and its four bordering counties.

Facilities SuperBook 2009

GEORGIA

THE GWINNETT CENTER 6400 Sugarloaf Parkway Duluth, GA 30097 (770) 813-7550; FAX: (770) 813-7501 www.gwinnettcenter.com Director of Sales and Marketing: Cheryl Ann Gee

Snapshot: The Gwinnett Center opened its doors with the Convention Center in November of 1992. The Performing Arts Center soon followed and opened in March of 1993. After a decade of success, the Convention Center expanded to include a 21,600square-foot Grand Ballroom in October of 2003 and then in February of 2003 the Gwinnett Center campus added a 13,000-seat Arena. Capacities: Arena - 13,000 Seats; Center Stage - 12,600; Hockey 11,100; Arena Football - 10,800; End Stage - 9,700; half-house curtain capabilities can reduce house seating down to as low as 3,500; proscenium soft goods package consists of two front

MISSISSIPPI

VICKSBURG CONVENTION CENTER AND AUDITORIUM 1600 Mulberry Street (Convention Center) 901 Monroe Street (Auditorium) Vicksburg, MS 39180 (601) 630-2929; (866) 822-6338 Fax: (601) 630.2910 www.vccmeet.com Executive Director: Lawrence Gawronski, CFE

“We eat, drink and sleep this stuff.” Snapshot: Managed by VenuWorks and located in the heart of historic downtown Vicksburg, the Vicksburg Convention Center and Auditorium offers 50,000 square feet of meeting and exhibition space on two levels, featuring full service kitchen and on-site catering facilities, state-of-the-art meeting amenities and a wide array of exhibition and audio-visual equipment. The Auditorium is a performance venue with a proscenium stage, 900 fixed elevated seats and 450 portable floor seats.

Facilities SuperBook 2009

wings and one valance to create the look of a proscenium stage for theatrical or smaller stage configurations; Performing Arts Center has 702 seats. Exhibition Space: 50,000-sq.ft. Exhibit Hall, 21,600 sq. ft. Ballroom and 23 versatile Meeting Rooms. Backstage Areas: The Arena backstage area consists of 5 dressing rooms with full amenities, 4 locker rooms, 2 hospitality rooms, 2 production offices and a full kitchen. Lighting: House Lighting Ingress and Egress 15fc, Sport Lighting over event floor 200fc. Sound: The Performing Arts Center has a high-tech sound system enhanced by a removable orchestra shell. Food & Beverage: Proof of the Pudding, Atlanta’s number one award-winning caterer, makes every event irresistible; onsite kitchen and newly added holding kitchen; Arena has 17 concession stands, 16 liquor portables/bars, & 11 beer portables. Parking: 5,000 free, onsite parking spaces open to the public. Gwinnett County also has a public transportation system for easy access to our campus. Marketing: Marketing Department assists with all events. See ad on Page 30

Seating: 2,400 – Convention Center; 1,350 – Auditorium. Exhibition Space: 17,000-sq.-ft. exhibit hall and 8,000 sq. ft. meeting room space. Staging: Portable Stageright “Z-leg system” – capable of most any size configuration up to 40’ x 80’ – Theatrical draping system available including teaser, traveler curtain and proscenium legs. Sound/Lighting: Basic trussing with 24 theatrical par can lighting and dimmer board – EV speaker/monitors – 16 channel sound mix board. Food & Beverage: One permanent concession location; portable locations upon request; full on-site catering. Parking: 350 on-site surface spaces with two multi-level parking ramps within two blocks of center. Marketing: Full service marketing, advertising and promotional services. Demographics: Vicksburg / Jackson metro area has approximately 300,000 target population. See ad on page 32

MISSISSIPPI

JAMES LYNN CARTLIDGE FORREST COUNTY MULTI PURPOSE CENTER 962 Sullivan Road Hattiesburg, MS 39401 (601) 583-7500; Fax: (601) 583-7504 www.forrestcountycenter.com Executive Director: Derrick Ivy

You Name It, We Host It Snapshot: One of the South’s Fastest Growing Entertainment & Recreation Complexes that boasts 9 venues, 160acres and more than 200,000 event spectators at 400 events in 2006. Opened in 1999 and has since added a 16-acre lake, a 3,360-square-foot Conference Center and a 147-site RV Park. Two major highways (49 & 98) and one interstate (59) are within one mile of the facility and provide for easier travel to visitors. Capacities: 2,856 Permanent Stadium Seats; Sports & Rodeos approximately 3,000; Concerts 7,800 with Standing on Floor Only, 5,400 with Chairs on Floor.

NORTH CAROLINA

CABARRUS ARENA & EVENTS CENTER 4751 Hwy 49 North Concord, NC 28025 (704) 920-3976; Fax: (704) 920-3999 www.cabarrusarena.com General Manager: Frank Lapsley Sales & Marketing Manager: Pam Sossamon

Snapshot: This state-of-the-art, multipurpose venue opened in 2001. The facility hosts a variety of concerts, family shows and sporting events. Some events of note include: Willie Nelson, Brad Paisley, George Jones, Sawyer Brown, Chonda Pierce, Sandi Patty, Moscow Ballet Graduations, Gymnastics, cheerleading and dance competitions, German Shepard Dog Club of America – National Finals, Basketball, Arena Football, Trade and Consumer Shows. Capacities: The 28,000-sq.-ft.-arena seats 5.000 for concerts, 4,390 for boxing/ wrestling, 3,800 for arena football; and 1,500 – 3,000 for half-house concerts.

The Southeast

Exhibition Space: Main Arena is 270’ x 140’ . It is part of a 100,000-sq.-ft. room; additional exhibit space on the concourse. Backstage Areas: Two Dressing Rooms. Staging: 60¢ x 40¢ stage with two 8¢ x 8¢ sound wings, two sets of stairs and black skirting. Lighting: Four (mounted) spotlights in each Main Arena corner. Food & Beverage: Two Concession Stands with a contracted concessionaire. Audience Amenities: ATM & Wireless. Parking: Just over 1,000 parking spaces; 147-site RV Park. Other Features: 16-acre lake, an archery range, covered walkways connecting the seven major buildings on campus and a disc golf course (under construction). Marketing: event info sent to more than 50 media outlets throughout Mississippi, Louisiana and Alabama; electronic message board that greets 14,000 plus vehicles daily; website promotion. Demographics: Forrest County has a population of approximately 75,000. Hattiesburg is the largest city in Forrest County and is the fourth largest city in Mississippi. Forrest County is within 90 miles of Biloxi, Jackson, New Orleans and Mobile. See ad on page 27

Staging: Indoor and Outdoor portable staging. Backstage Areas: 2 Dressing rooms with lockers and showers. Exhibition Space: Event Center A: 40,000 sq. ft.; Event Center B: 30,000 sq. ft.; Gold Hall 1: 20,000 sq. ft.; Gold Hall 2: 10,000 sq. ft.; Cabarrus Room A: 2,400 sq. ft.; Cabarrus Room B: 1,200 sq. ft.; Cabarrus Room C: 1,200 sq. ft. Food & Beverage: 6 on-site concession stands; Portable concession stands available. Audience Amenities: 7 VIP Suites in arena; Wireless internet connections. Parking: 2,500 on-site parking spaces; additional 400 parking spaces within walking distance; 80 RV spaces. Other Venue Features: 11-acre midway; Paved mile track; Cattle Wash; 2-acre pond. Marketing: Newsletter; Television partnership (Channel 22), Cabarrus Arena Insider Club, an email notice program. Demographics: 313,700 persons within a 15-mile radius; 1,377,900 persons within a 30-mile radius; 3,154,100 persons within a 60-mile radius. See ad on page 27

NORTH CAROLINA

DUPLIN COUNTY EVENTS CENTER 195 Fairgrounds Dr Kenansville, N.C. 28349 (910) 275-0009; Fax: (910) 275-0028 www.duplinevents.com Executive Director: John Vogt

Snapshot: The Duplin County Events Center, a multi-purpose venue managed by VenuWorks that opened in October 2005, is establishing itself as one of Eastern North Carolina’s premier event centers for meetings and entertainment. With our 27,000-square-foot Arena we can help plan any event that you can imagine. Our main goal is to make your event successful from conception to reality. Whether you’re planning a meeting for 50, a banquet of 1,000, or a concert for 4,000; we’re the place for you. Capacities: Concert (4,200), Banquet (1,000), Wrestling (3,300),

NORTH CAROLINA

WINSTON-SALEM ENTERTAINMENTSPORTS COMPLEX 2825 University Parkway Winston-Salem, NC 27105 (336) 725-5635; Fax: (336) 727-2922 www.ljvm.com Assistant Director, Booking/Marketing: Gerry Duncan

“Our facilities will fit your needs, whatever the occasion. From 15 to 15,000, we have a place for you!” Snapshot: The Winston-Salem Entertainment-Sports Complex includes: The Lawrence Joel Veterans Memorial Coliseum; Dixie Classic Fairgrounds; Joel Coliseum Annex, Bowman Gray Stadium, Joel Coliseum Theatre. The facility’s flexible design offers a variety of seating and stage options to efficiently accommodate many types of performances. Capacities: Lawrence Joel Veteran’s Coliseum: 15,272

NORTH CAROLINA

Rodeo (1,874). Exhibition Space: 126 10X10 booths on arena floor Staging: Stageright 60’X40’ stage adjustable height range of 4’-6’. Sound/Lighting: basic PA system. Backstage Areas: Production office, Common room, 2 restrooms with showers. Food & Beverage: 2 concession stands Parking: 298 paved parking for patrons, plenty of open fields with solid base for overflow parking. 25 RV spaces with electric. Ample parking for trucks and busses. Market/Demographics: Heavy military population within 1 hr of facility. Over 100,000 people within 30 miles. See ad on page 26

9201 University City Blvd. Charlotte, NC 28221 (704) 687-4800; Fax: (704) 687-4803 www.haltonarena.com Director of Events: Brian O’Keeffe

Snapshot: Built in 1996, the Halton Arena is on the University of North Carolina at Charlotte’s campus and only minutes away from the city of Charlotte, a historic southern city with a thriving downtown district. This handsome, modern, multi-use structure is home to UNC Charlotte’s 49’ers men’s basketball team and has hosted a wide variety of events, including the Harlem Globetrotters, Jessica Simpson, and Counting Crows. Capacities: Basketball/Sports: 9,100 with 2,353 premium seats. Concerts / Entertainment: 6,500 with 2,100 premium seats.

SOUTH CAROLINA

Joel Coliseum Theatre: 5,839 Joel Coliseum Annex: 4,500 Bowman Gray Stadium: 10,200 Dixie Classic Fairground Grandstand: 5,000 Exhibition Space: more than 120,000 square feet of meeting exhibit space. Backstage: press room, promoter's office, production offices and general meeting room complete with phone lines; 4 star suites, 4 spacious locker rooms; 2 lounges. Entertainers' tour bus parking with power hook-ups in a secure area. Staging: Sisco decking available in 4’ X 8’ or 5’ X 8’ adjustable height sections; 3 EZ-Lift adjustable height stairs for staging. Food & Beverage: 10 concessions stands with two doubles and additional specialty food carts. Full service catering and food services provided by Aramark. Demographics: Located in the center of North Carolina and midway between Atlanta and Washington, D.C., Complex reaches a target market of over 1.5 million individuals located within a 50-mile radius. The Winston-Salem area itself features 17 colleges and universities and an overall average median family income of $58,200. See ad on page 33

THE HALTON ARENA

FLORENCE CIVIC CENTER 3300 West Radio Road Florence, SC 29501 (843) 679-9417; Fax: (843) 679-9429 www.florenceciviccenter.com General Manager: Kendall Wall

Snapshot: Since its 1993 opening, the Florence Civic Center has provided entertainment to the people of Florence County and the surrounding counties. The arena is home to The Florence Phantoms Indoor Football Team, and also has a basketball floor. The former Exhibit Hall, renamed the Ballroom now completley carpeted and refurbished, is home to The Florence Symphony Orchestra. The Center also accommodates meetings, trade shows and exhibitions of all sizes. Capacities: Full arena capacity is up to 10,000 and with a backdrop curtain, where seating can be arranged from 2,500 to 7,000. The Ballroom will seat 1,400 theater style. The arena will accommodate 2,000 for meetings/

The Southeast

Backstage Areas: 3 large dressing rooms; 2 VIP rooms complete with private showers, sofas, and other amenities; pressroom. Parking: 1,600 parking spaces adjacent to the Halton Arena and an estimated 10,000 additional spaces within walking distance of the venue. Demographics: University of North Carolina at Charlotte is home to 23,000 students. Charlotte is the largest city in North Carolina, located halfway between Raleigh, NC and Atlanta. This centrally-located city is home to more than 600,000 people, with over six million people residing within a 100-mile radius. See ad on page 31

events, 200 exhibits, 1,250 for a banquet, and 800-classroom style. Special Seating: 8 skybox suites with 144 total seats. Backstage Areas: 4 dressing rooms, green room and 3 meeting rooms next to the arena that also serves as additional production and/or dressing rooms and meal areas for the crews and performers. High speed internet access throughout. Staging: Portable stage that can go as large as 60’ x 40’. Sound/Lighting: state-of-the-art. Food & Beverage: 6 permanent concession stands on the concourse, as well as 4-10 portable stands; catering capabilities extend from snacks to hors d’oeuvres to formal dining. Parking: 2,500 parking spaces, and can accommodate RVs and Busses. There is no charge for parking. Marketing: venue website; “In the Flo” e-mail club has over 5,000 members who get “E-Buzz” for all upcoming events; monthly newsletter with 15,000 circulation; Computerized marquee both outside and in lobby; local radio, television, and print programs available. Demographics: 700,000 population. See ad on page 29

Facilities SuperBook 2009

MIDWEST

ILLINOIS INDIANA IOWA KANSAS MICHIGAN MINNESOTA MISSOURI NEBRASKA NORTH DAKOTA OHIO SOUTH DAKOTA WISCONSIN

ALLEN COUNTY WAR MEMORIAL COLISEUM

Located in northeast Indiana, Fort Wayne is the second largest city in the state, just a few hours drive from some of the Midwest’s major markets, including Indianapolis, Chicago, Detroit, Cleveland and Cincinnati. The Memorial Coliseum is the perfect central location for staging programs directed to a wide regional audience. The Coliseum’s non-metro location offers affordable and local media, yet more than 55 million people live within a day’s drive. CAPACITIES Arena: The Memorial Coliseum has a total seating capacity of nearly 13,000 for a concert in the round and includes 24 luxury suites, 318 club seats and other state-of-the-art amenities. The Arena is home to the International Hockey League’s Komets, the NCAA Division I men's basketball team of Indiana University-Purdue University Fort Wayne (the Mastodons), the Mad Ants of the NBA’s

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The Coliseum’s non-metro location offers affordable and local media, yet more than 55 million people live within a day’s drive.

D-League and the Freedom of the Continental Indoor Football League. Mini-Arena: A scaled-down Arena set-up with a customized curtain system is available for more intimate events up to 4,000 seats.

Expo Center: Flexible telescopic seating configurations can be customized for 8,000 guests. The Expo Center can be used in its entirety, 108,000 square feet, or in increments of one-third or two-thirds. Ample loading docks and oversized drive-through bays facilitate ease of move-in and move-out. The Expo Center features a 44,000square-foot lower level that can be used separately or for those events that need more space.

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he Allen County War Memorial Coliseum represents one of only a few facilities in the United States to feature two arenas under one roof. The Coliseum Arena has a seating capacity of nearly 13,000 with deluxe suites and club seating, while the 108,000-square-foot Expo Center has a seating capacity of 8,000.

General Manager: Randy L. Brown, CFE Assistant General Manager: Garnett Mills Media and Event Marketing: Nathan Dennison Capacities: End Concert-180 degrees: 8,843 End Concert-240 degrees: 10,006 End Concert-270 degrees: 10,297 End Concert-360 degrees: 12,045 Hockey/Indoor Football: 10,495 Basketball: 11,083 Parking: 4,700 spaces on-site

ALLEN COUNTY WAR MEMORIAL COLISEUM 4000 Parnell Avenue, Fort Wayne, IN 46802 (260) 482-9502; Fax: (260) 484-1637 • www.memorialcoliseum.com

The Midwest

Facilities SuperBook 2009

The Midwest

Facilities SuperBook 2009

A R I E C R O W N T H E AT E R

he Arie Crown Theater is a 4,249-seat venue located just south of the Loop in Chicago. Completely redesigned in 1997, the theatre has a 90’ proscenium, full orchestra pit, 60 fly lines, a spacious green room, ample dressing rooms, and two large chorus rooms. There is a dedicated loading dock, covered, with two bays. The theatre has two rehearsal rooms with sprung floors, a stars’ dressing room, and a crew room for backstage meals. The Arie Crown Theater entered the 21st century with $6.5 million of redesign and renovation. Architecturally, it is a perfect combination of past and present, combining a diverse theater heritage with modern facilities and comfort. In the new millennium, the Theater continues to provide Chicago with a home for top name entertainment and large-scale corporate meetings. Its recent renovations and commitment to patron satisfaction will ensure that your experience at the Arie Crown Theater will be a positive one. The roster of the famous and fascinating individuals who have graced Arie Crown’s historic stage paints a ranges from from prima ballerinas to rock-n-roll bands. Some of the diverse and talented performers seen at the Arie Crown Theater are: George Dalaras, Luis Miguel, Sheryl Crow, Elvis Costello, Alla Pugacheva, Mikhail Baryshnikov, Crosby Stills and Nash, The Beach Boys, Tony Bennett, The Bolshoi Ballet, The Boston Pops, Jimmy Buffett, George Carlin and Ray Charles.

2301 South Lake Shore Chicago, IL 60616 Dulcie C. Gilmore, Director (312) 791-6196 • www.ariecrown.com

Arie Crown Theater at McCormick Place ®

2301 S. Lake Shore Drive • Chicago, IL 60616 tel: 312.791.6196 (tel.) • fax: 312.791.6100

• Superb acoustics, house lighting and sound. • Easily accommodates shows of all sizes – 90’ proscenium opening, 60’ stage depth, large orchestra pit.

Pepsi Skyline Stage at Navy Pier

dgilmore@mpea.com www.ariecrown.com (Arie Crown) www.navypier.com (Skyline Stage)

• Gorgeous 1,500-seat summer stage in the heart of Navy Pier. • Home to great concerts, dance and theater.

Our professional, dedicated staff has a combined background of 60 years experience in the arts & entertainment industry. We offer marketing support, full ticketing services & technical assistance.

Facilities SuperBook 2009

• State-of-the-art, 4,200-seat theater with private loading dock.

Please contact: Dulcie Gilmore Director of Theaters

The Midwest

• Fully equipped, 40’ deep stage with 63’ proscenium opening.

THE LATEST FOOD & BEVERAGE UPDATES Now Being Served in Hot News: www.facilitiesonline.com

The Midwest

Facilities SuperBook 2009

clay county

regional events center Opened November of 2003, the Clay County Regional Events Center has become a regional entertainment hub. It is conveniently located in Spencer, Iowa on the Clay County Fairgrounds. The facility includes a 7,600 sq. ft. Grand Ballroom, divisible into 6 individual meeting rooms, and a 24,000 sq. ft. arena/exhibit hall. A boardroom, event office, dressing rooms, and private Green Room are also available. Capacities:

Arena/Exhibit Hall- 24,000 sq. ft Full concert set – 2,580 Wrestling / Boxing (in the round) – 2,654 Theater set – 2,160 Open floor set (Circus, Bull Riding) – 1,572 Banquet – 1,400

Grand Ballroom- 7,600 sq. ft. Theater style – 750 Rounds – 504 Classroom style – 450

Backstage Areas:

Area includes two dressing rooms and a private green room. A wash bay can convert into additional dressing room space, production offices, meet-n-greet area, etc. Loading dock available with hydraulic load leveler.

Food & Beverage:

Exclusive on-site caterer with full-service commercial kitchen.

Ticketing:

Staging, Sound/Lighting:

40’ X 84’ (or custom build) - StageRight professional concert staging 40’ X 60’ - 50,000 pound capacity sound/lighting grid (1,000 – 2,000 lbs. per hang point)

Show Power:

Total of 800 amps 208v 3-phase show power. 400 amp 208v service and 200 amp 208v service with camlocks located in arena. 200 amp 208v service with camlocks located in loading dock, available as show power or may be used for buses and other backstage needs.

Full service box office. Facility is a TicketMaster venue.

Marketing / Demographics:

Spencer is the regional hub serving NW Iowa & SW Minnesota targeting a rural demographic within 100+ mile radius. Marketing services are available.

Parking:

750+ free spaces available on site with additional parking on Clay County Farigrounds. Truck & Vendor parking available in service area.

The Clay County Regional Events Center is managed by VenuWorks (formerly Compass Facility Management), the third-largest facilities management company in the United States. VenuWorks is well known for its success in providing full management services for arenas, theaters, and convention centers, which are primarily under the governance of municipalities, counties, colleges, and universities. It also manages food and beverage operations, performs feasibility studies, does consulting work and provides event booking and promotion services.

clay county

regional events center Delivering OUTSTANDING Experiences

As the regional entertainment hub for NW Iowa & SW Minnesota, the Clay County Regional Events Center can do it all! With a 2,500 capacity arena, 24,000 sq. ft. column free exhibit hall, and a 7,600 sq. ft. ballroom, it is the perfect place for your next event.

Venue Capacities: 2,580 full concert set 1,572 open floor set 130 - 10’ X 10’ booths For booking please contact: Scott Hallgren, General Manager 712-580-3000

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Clay County Regional Events Center 800 W. 18th St. z Spencer, IA 51301 www.SpencerEvents.com

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A VenuWorks managed facility

Ringling Brothers and Barnum & Bailey Hometown Edition Circus z NPRA Professional Bull Riding World Famous Lipizzaner Stallions z TobyMac / Barlow Girl / Thousand Foot Krutch z WWE RAW Doodlebops Live! z Kenny Rogers z Lorie Line z Care Bears Live! z Northwest Iowa Home Show

38 Special Concert

H OY T S H E R M A N P L AC E THE PLACE

THE THEATER

THE GALLERIES

A grand manor home built in 1877 by prominent businessman Hoyt Sherman; the structure is now a museum and performing arts center.

At the heart of the programming activities is the Theater, which opened in 1923. It is Central Iowa’s only mid-sized performing arts venue and the last remaining historical theater in Des Moines. Outstanding acoustical characteristics, one-of-a-kind rococo plasterwork, historic wall grills that compliment the high domed ceiling, an immense arched balcony, box seating, and a beautiful mezzanine are key features of this historic theater known for both its intimacy and grandeur. Artists who have graced the stage include Joan Baez, David Sedaris, Lyle Lovett, Dwight Yoakam, and Jeff Dunham.

Respectively added to the house in 1907 and 1923, the Art Gallery and Byers Room with their ballroom design contain an impressive collection of rare artworks, elaborately carved furniture and ancient artifacts. The galleries can be transformed for a unique sit down dining experience, a social cocktail party or a unique meeting place.

Located at the cornerstone of Des Moines’ historic Sherman Hill neighborhood, the Theater and adjacent Art Galleries have become a vibrant community-gathering place for a diverse group of performing artists and arts organizations, as well as serving corporate and individual customers’ needs for meetings, exhibits, and social gatherings. Concurrently, the mansion has welcomed visitors from around the country to tour the Victorian home with its unique architectural features, antique furnishings, and art.

Hoyt Sherman Place is listed on the National Register of Historic Places and is a member of the League of Historic American Theaters.

VENUWORKS Hoyt Sherman Place is managed by VenuWorks (formerly Compass Facility Management), the third-largest facilities management company in the United States. VenuWorks is well known for its success in providing full management services for arenas, theaters, and convention centers, which are primarily under the governance of municipalities, counties, colleges, and universities. It also manages food and beverage, performs feasibility studies, does consulting work and provides event booking and promotion services.

HOYT SHERMAN PLACE THE PLACE FOR

4HEATER s !RT s (ISTORY s 4OURS s #ONCERTS s 7EDDINGS s 2ECEPTIONS s !UTHORS s $ANCE s #ORPORATE %VENTS

Our 1,250-seat — historically preserved, state-ofthe-art theater includes a private loading dock, superb acoustics, house lighting and sound. Our professional, dedicated staff has a combined background of 50 years experience in the arts and entertainment industry. We offer marketing support, full ticketing services and technical assistance. For rental information and a virtual tour of the mansion, art gallery and theater, visit our website at www.hoytsherman.org. Booking Contact: Erica Hartschen 515.313.1756 or 515.244.0507 ext. 204 hartschen@hoytsherman.org (OYT 3HERMAN 0LACE s 7OODLAND !VENUE $ES -OINES )OWA s www.hoytsherman.org

A VenuWorks Managed Facility.

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The Midwest

Facilities SuperBook 2009 11/13/07 1:20:13 PM

MORRIS PERFORMING ARTS CENTER

he MORRIS originally opened as The Palace Theater in November, 1921. The building was designed to combine many different Designed to eras in architectural history: Italian Renaissance, Spanish Revival, and Baroque. combine Architect, J.S. Aroner of Chicago hoped that many different a trip through the theater would make patrons feel like they had just made a trip through Europe. eras in The opulent interior décor was designed by Marshall Fields of Chicago. Patrons of the Palace architectural enjoyed a magnificent ballroom and a theater that history: boasted the largest stage in the state and luxuries of the time such as a supervised nursery, a Italian sitting room for women complete with an attenRenaissance, dant, and a smoking room for men. In August of 1959, with the advent of televiSpanish sion causing low attendance records, the theater was almost demolished. Mrs. Morris purchased Revival, the theater for an undisclosed sum and sold it to and Baroque. the city for $1.00 who then renamed it the Morris Civic Auditorium in her honor. The MORRIS in February 2000 completed extensive $24.3-million renovation (soft and hard dollars) and was renamed THE MORRIS PERFORMING ARTS CENTER. The MORRIS reopened boasting upgraded technical equipment, enlarged performance and backstage spaces, as well as a completely restored interior. The MORRIS offers the best of the old and new: a combination of opulent décor and rich history with upgraded technical equipment and expanded space. The MORRIS now hosts over 125 events per year including pops concerts, national Broadway tours, dance, symphony, comedians, rock concerts, etc. The MORRIS has over 156,000 guests yearly and has an economic impact of $5.9 million on the City of South Bend. The MORRIS— best kept “touring” secret in the Midwest: a low-cost showcase for rehearsals and early performances of a tour. In 2003, the MORRIS Bistro Restaurant opened on the lower level as “The place to go before the show.” Seats up 100, available for private parties.

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MORRIS PERFORMING ARTS CENTER 211 N. Michigan Street, South Bend, IN 46601 (574) 235-9190 • 1-800-537-6415 • (574) 235-5604 • www.MorrisCenter.org

The Midwest

Facilities SuperBook 2009

Reach for the Stars!

ERVIN J. NUTTER CENTER

rvin J. Nutter Center, located on the campus of Wright State University, is a multi-purpose entertainment and sports complex that was opened in December 1990. A permanent NHL regulation-size ice floor was added in 1996.

Capacities The Nutter Center can be configured into five different set ups, including end stage — 12,000 capacity for in "the round" — 11,236 capacity for basketball — 10,464 capacity for hockey — 9,998 capacity, and half house* —2,000 — 7,500 capacity. The Nutter Center has a 50-foot curtain and truss system that can be adjusted to fit nearly any capacity. The Nutter Center is a full service, multi-purpose facility. Market/Demographics Population of Greater Miami Valley Area (eight Counties) is approximately 1.7 million. The Nutter Center has a full-service marketing department. Box Office/Ticketing Full service, on-site box office offered through Ticketmaster. Lighting, Sound & Stage StageRight stage – 32" x 8’ decks – 60’ x 40’ stage with 12’ x 24’ wings. Adjust height = from 4’ to 7’. House sound system: center hung community system. Four Lycian 1290 XLT, 2K spotlights. Center hung, foursided Mitsubishi Diamond Vision video wall with graphics, live crowd shots, and instant replay capabilities. Full rigging grid available. Food & Beverage Ovations provides all in-house catering and concessions.

Box Office Phone: (937) 775-4789 Fax: (937) 775-4788 Capacities: end stage (@ 12,000); in "the round" (11,326); half-house (2,000 – 7,500) Rent: The per day rental fee for a ticketed event, full-arena set-up is $6,000 vs. 10.5 percent of the gross ticket sales, plus all reimbursable fees (negotiable). Reimbursable fees include, but are not limited to, staffing, stagehands, catering, changeover, housekeeping, equipment rental, etc. Tax: Fairborn 3/4%. Merchandising: 4 permanent novelty stands. Dressing Rooms: 6 dressing rooms located stage left, floor-level. Parking: Backstage, floor-level; capacity for 20 trucks and or/buses; 4,238 total public parking spaces.

Ervin J. Nutter Center at Wright State University (937) 775-3498 • Fax: (937) 775-2060 • www.nuttercenter.com

Facilities SuperBook 2009

Dayton, Ohio 937-775-3498 www.nuttercenter.com

The Midwest

John Siehl, CFE Jim Brown 47

BICE-1260 Gen Ad QP 4C Name Change

12/4/08

3:35 PM

B O O K Y O U R N E X T E V E N T AT

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SALINA BICENTENNIAL CENTER

CENTER STAGE

The Salina Bicentennial Center hosts a variety of events. #

VERSATILE, MODERN ARENA Seats 8,000 #

EXHIBITION HALL Seats 2,000 or 1,000 for dining #

EXHIBITION SPACE Tops 40,000 sq. ft. #

CONTACT MARSHALL P. PERRY

FOR

BOOKING INFORMATION

Salina Bicentennial Center At the crossroads of I-70 and I-135

PHONE 785-826-7200 • FAX 785-826-7207 P.O. BOX 1727 • SALINA, KANSAS 67402-1727 • www.bicentennial.org

Location and versatile design make this 8,000-plus-seat arena and convention facility a great venue for everything from rock to Ravel, basketball to ballet, rodeo to Broadway musicals, and wrestling to monster trucks. The Center is located in Salina, KS, a thriving town of 50,000 at the intersection of I-70 and I-135, and serves a 24-county trade area of 350,000. It is professionally managed, fully equipped and surrounded by ample free offstreet parking. The Salina Bicentennial Center has fixed arena seating for up to 7,600 surrounding 21,000 square feet of open multi-use floor space that easily converts to an auditorium or theater with temporary seating, a sports facility, or an exhibition hall. Just outside the floor space are concession areas, restrooms, dressing rooms, and a super-sized overhead door for vehicles and equipment. 800 The Midway, P.O. Box 1727, Salina, KS 67402-1727 (785) 826-7200 • Fax: (785) 826-7207 • www.bicentennial.org

The Midwest

Facilities SuperBook 2009

RIVERCENTER/ADLER THEATRE estled along the banks of the Mississippi River, the RiverCenter/Adler Theatre is indeed a “center of exceptional events” in the Midwest. The RiverCenter/Adler Theatre staff takes pride in providing clients with everything they need to ensure an event that meets objectives and exceeds expectations, with personalized event coordination, exclusive catering, show decorating and more. Meeting and event planners find the light and industrial feeling of the RiverCenter immediately appealing. Whether a board meeting for 15 or a convention of 3,000, the RiverCenter/Adler Theatre is ideal for meetings, conventions, consumer shows and an array of special events, offering 100,000 square feet of flexible meeting and event space to meet the needs of any group. Originally an RKO movie theatre that opened in 1931, the Adler Theatre boasts seating of 2,400 in a beautiful historic art-deco style that reopened for live performances in 1986. Recently updated again with an expanded backstage to accommodate bigger shows, other improvements were also made to the sound system and lighting and rigging capabilities, as well as improved heating and cooling. The Adler Theatre perfectly complements the RiverCenter, providing distinct but separate entities adjacent to each other for multiple-layered functions and meetings. Any event can be enhanced with the use of the Adler Theatre, and conventions, trade shows, or annual events at both the Adler and the RiverCenter are always accompanied by uncompromising service. The RiverCenter/Adler Theatre is managed by VenuWorks (formerly Compass Facility Management), the third-largest facilities management company in the United States. VenuWorks is well known for its success in providing full management services for arenas, theaters, and convention centers, which are primarily under the governance of municipalities, counties, colleges, and universities. It also manages food and beverage operations, performs feasibility studies, does consulting work and provides event booking and promotion services.

Facilities SuperBook 2009

The Midwest

136 E Third Street, Davenport, IA 52801 (563) 326-8500 • Fax: (563) 326-8505 www.riverctr.com • www.adlertheatre.com

The Center Of It All In the beautiful Black Hills of South Dakota exists a facility unlike any other. A 10,000 seat arena, a 6,500 seat ice arena, a 1750 seat theatre, with 180,000 sq. ft. of meeting and trade show space all under one roof.

Brand New 6,500 Seat Arena

The Theatre

Our new ice arena accommodates a regulation size hockey rink and is suitable for ice shows, ice racing and professional hockey as well as most non ice events. Our new team, the Rapid City Rush, is playing now and is a strong competitor in the Central Hockey League. Disson Skating & Gymnastics Spectacular, Disney On Ice, and Motorcycle Ice Racing are just some of the ice events scheduled this year.

Full Service Catering

New Ice Arena

444 Mt. Rushmore Rd. N., Rapid City, SD 57701 Phone 605-394-4115 â&#x20AC;˘ Fax 605-394-4119 â&#x20AC;˘ 1-800-GOTMINE

www.gotmine.com

It Was A Big Job!

Fall 2007

Building a new ice arena attached to a complex that already contains an arena, a theatre, and 2 convention halls, along with 12 meeting rooms is not an easy thing logistically. Many people spent countless hours strategizing to keep everything running during the building phase. Now that the arena is built, the real work starts. Now we have to keep it full. We hope you can help us with that. Weâ&#x20AC;&#x2122;ll provide a wonderful new space and an enthusiastic audience. You provide an exciting and interesting new event. We have big plans and we want you to be part of them. Call 605-394-4115 for information or see our new web site at...

www.gotmine.com

Spring 2008

Fall 2008

Completed Winter 2008

SHOW ME CENTER

he Show Me Center, a multipurpose facility, located on the scenic campus of Southeast Missouri State University in Cape Girardeau, MO, is an entertainment, sports and trade/business venue serving the communities of Southeast Missouri, Southern Illinois and Western Kentucky for the past 20 years. Cape Girardeau County’s population exceeds 68,000 and has over 300,000 residents within a 40-mile radius of Cape Girardeau. The surrounding area also offers a growing college student population of over 35,000. The Show Me Center arena seats 7,200 for concerts. A dynamic curtain system enables an intimate setting for smaller audiences of 2,0004,000. The center also provides convenient on-site parking for 2,250 cars. The flexibility of the Show Me Center has attracted such recent musicians as Bob Dylan, Sheryl Crow, Kenny Chesney, Nickelback, Trans Siberian Orchestra, Toby Keith, ZZ Top, Brad Paisley, Carrie Underwood, Audio Adrenaline, Mercy Me and TOOL; theater events including: Porgy & Bess, Damn Yankees, Cats, Grease and the Moscow Ballet; and family entertainment: Sesame Street, The Wiggles, Bear in the Big Blue House, My Little Pony, Disney on Ice, The Harlem Globetrotters, and WWE Wrestling. The arena is also home to the Division I Southeast Missouri State University Redhawks basketball program. Additional Show Me Center sporting events include motor sports thrill shows, PRCA Rodeo and large high school sporting events including basketball, volleyball and indoor soccer. The Show Me Center’s retracting, telescopic seating design allows for 32,000 square feet of exhibition space in the main arena while seven meeting rooms and two concourses provide many multiple use opportunities for conventions, trade shows and business meetings. Some of the trade events hosted by the arena include: Outdoor Sports Show, Southeast Missouri Home Builders Show, Midwest Forestry Products Show, Missouri Gun and Knife Show and the Christmas Arts and Crafts Fair. The city of Cape Girardeau boasts over 1,000 hotel rooms, 100 restaurants, offers a historic downtown by the Mississippi River and serves as a community hub to hundreds of thousands of consumers. The Show Me Center is a well established destination millions have chosen for their entertainment, sports and business event for the past 20 years.

1333 N. Sprigg Street, Cape Girardeau, MO 63701 (573) 651-2297 • Fax: (573) 651-5054 • www.showmecenter.biz

The Midwest

Facilities SuperBook 2009

S W I F T E L

C E N T E R

Midwest Hospitality at its Best C A PA C I T I E S The Swiftel Center is a full service, multi-purpose facility and can be configured into many different set ups including — 4300 capacity for basketball, 5400 End-stage Concert (reserved), and 7000 End-stage Concert (festival). In addition, the Swiftel Center offers 15,000 square feet of meeting space. We may be selling space in our facility, but the real foundation is our staff. With our dedication to make your event successful from conception to reality, the Swiftel Center is able to provide superior service with a friendly smile. MARKET/DEMOGRAPHICS Population within a fifty (50) mile radius is approximately 275,000. BOX OFFICE/TICKETING The Swiftel Center is a Ticketmaster facility with a full service on-site box office. S O U N D A N D S TA G E StageRight Stage — 40' x 60'. Adjust height from 4' to 6'. House sound system is a BOSE Quality Systems center hung powered by Crown Amplification throughout the building. Full Rigging grid available and Daktronics Galaxy Message Center. FOOD & BE VER AGE Treat America Food Services provides all in-house catering and concessions. MANAGED BY The Swiftel Center is managed by VenuWorks (formerly Compass Facility Management), the third-largest facilities management company in the United States. VenuWorks is well known for its success in providing full management services for arenas, theaters, and convention centers, which are primarily under the governance of municipalities, counties, colleges, and universities. It also manages food and beverage operations, performs feasibility studies, does consulting work and provides event booking and promotion services.

Midwest Hospitality at its Best! 824 32nd Avenue • Brookings SD 57006 • 605-692-7539 www.swiftelcenter.com • Fax: 605-697-6393 For booking information, please contact Tom Richter, Executive Director at: trichter@swiftelcenter.com. Located along Interstate 29, exit 132. Brookings offers two major roadways leading to the Center: I-29 and US Hwy 14.

Facilities SuperBook 2009

The Midwest

Facilities SuperBook 2009

U.S. CELLULAR ARENA

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The arena’s brawny ceiling can support 450,000 pounds of hanging gear.

History The U.S. Cellular Arena opened in 1950 as the Milwaukee Arena, and was later famous as “MECCA,” home to a vibrant Robert Indiana-designed basketball floor, champion teams and a raucous reputation. Comprehensive improvements since 1997 helped land the U.S. Cellular Corp. wireless firm as a title sponsor in 2000. The building is now home to the 2005 (and fourtime) champion Milwaukee Wave indoor soccer team (MISL) and the 2005 Horizon League Champion University of WisconsinMilwaukee Panthers men’s basketball team, and hosts a wide range of entertainment events and other assemblies. The U.S. Cellular Arena’s connected sister facility, The Milwaukee Theatre, features 21st-century theater design and technology in a creative and architecturally spectacular “adaptive re-use” of the historic Milwaukee Auditorium that created a hard-working but elegant 4,100-seat “destination” theater within the shell of the old building.

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he U.S. Cellular Arena is located in downtown Milwaukee across the street from the Midwest Airlines Center convention facility and attached to the 4,100-seat Milwaukee Theatre. The buildings are close to hotels, dining and nightlife, and easily accessible from freeways.

Capacities The arena’s maximum capacity is 12,700. Boxing/wrestling events can seat up to 12,200; basketball capacity is 11,366, and soccer/hockey capacity is 9,556. “Open floor” events use the 8,910 permanent seats, and concerts with an end stage and 180-degree sightlines can seat 8,697. Smaller theater and arena configurations are possible using curtains to mask off one end or the upper parquet. The 24,000-square-foot floor can accommodate schoolroom setups for 1,000, banquets of 1,800 diners at five-foot rounds or 155 10’ x 10’ exhibit booths. Markets The U.S. Cellular Arena is the only venue of its size serving the diverse Milwaukee metropolitan market of 1.7 million people. Some four million people live within an hour’s drive, including residents of Chicago’s most affluent suburbs. The contiguous complex of the U.S. Cellular Arena and The Milwaukee Theatre offers an outstanding setting for indoor, multi-stage “festival” events, and their proximity to the Midwest Airlines Center makes the campus as a whole an excellent convention destination.

Box Office/Ticketing The U.S. Cellular Arena and the attached Milwaukee Theatre are Ticketmaster venues for remote, phone and online ticket sales. Group, Internet and fan club pre-sale arrangements may be made through the Box Office Manager. Lighting, Sound & Staging The arena’s brawny ceiling can support 450,000 pounds of hanging gear—enough to suspend a tour motorcade of five loaded 18 wheelers and a five-ton merchandise truck! Rigging points on its main steel bays are rated to 8,000 pounds each, and secondary rigging points support 4,000 pounds each. Recent upgrades include the installation of six 600 Amp power sources, new sports and flood lighting, new scoreboards, house sound and video systems, a built-to-suit portable stage, and ice-making equipment.

Food & Beverage Service Levy Restaurants, the exclusive catering and concessions provider in the U.S. Cellular Arena, Milwaukee Theatre and Midwest Airlines Center, has forged unique local partnerships that contribute to a growing reputation for superior service and product. Dr. Pepper/7Up Bottling Group (DPSUBG) brands have exclusive pouring rights. Sales: (414) 908-6092 ADA ticketing: (414) 908-6035 Box office fax: (414) 908-6011 Rent: Call for rates Tax: 5.6% state/local sales tax; 5.85% for food & beverage Merchandising: Five Star Marketing Dressing rooms: Two star, Four team/chorus Co-promotes: Yes Parking: 190 spaces on-site; 14,000 in a four-block radius

Maximum capacity: 12,700 Permanent seats: 8,910 End concert—120-degree sightlines: 7,910 End concert—180-degree sightlines: 8,509 End concert—270-degree sightlines: 9,858 End concert—360-degree sightlines: 11,466 Concert in the round: 11,848 Open floor: 8,910 Basketball: 11,119 Soccer/hockey: 9,600 Boxing/wrestling: 12,146 Ice show w/end stage: 6,689

U.S. CELLULAR ARENA 400 West Kilbourn Ave., Milwaukee, WI 53203 (414) 908-6000; (414) 908-6001 • Fax: (414) 908-6010 • www.wcd.org • www.uscellulararena.com

Facilities SuperBook 2009

The Midwest

Facilities SuperBook 2009

ILLINOIS

ARIE CROWN THEATER 2301 South Lake Shore Drive Chicago, IL 60616 (312) 791-6196; Fax: (312) 791-6100 www.ariecrown.com Director: Dulcie C. Gilmore

Snapshot: The Arie Crown Theater is a 4,249-seat proscenium theatre with full production capability and superb acoustics. The Arie Crown Theater entered the 21st century with $6.5 million of redesign and renovation. Architecturally, it is a perfect combination of past and present, combining a diverse theater heritage with modern facilities and comfort. Also available during season, the Navy Pier’s® Skyline Stage®, a gorgeous 1,500-seat summer stage in the heart of Navy Pier. Staging: 90’ wide by 40’ proscenium opening with 58.4’ a stage depth of 58.4 feet. The hydraulic orchestra pit is 16.5’ wide at the centerline (Skyline Stage features 40’ deep stage with 63’ proscenium opening). Backstage Areas: 10 individual dressing

rooms, a star dressing room, two chorus rooms, two large rehearsal rooms, tech rooms, special storage areas and a “green room” for VIP and performers’ use. Lighting: 12 fixed electrical battens with include: 3 spot pipes with 30 –2KW fresnels each; 9 pipes with 500 watt par 56 borderlights with red, green, amber and blue rhondels; Cyclorama footlights with colored rhondels. E.T.C. Source 4 instruments located at the cloud bridge, balcony rail, high mast, box boom rails and tormentor positions, including, 10, 19, and 26 degree lamps, 3 Xenon Gladiator spotlights. Sound: D1 Live Custom System, provides a D1 Live system with redundant power supplies in the control surface and rack—stage rack has 56mic inputs, 32 line outputs; 3 EAW Flown Clusters speakers; 4 ASV full range balcony speakers flown from clouds; additional upper balcony, under balcony, continuous stage lip speakers as well as back wall and side wall EFX speakers; 4 Yamaha monitor speakers – passive – 400 watt. Food & Beverage: Levy Restaurants at McCormick Place; Food and beverage service in lobby. Market: The Arie Crown Theater is located in Lakeside Center at McCormick Place, just 2.5 miles south of downtown Chicago. See ad on page 41

ILLINOIS

iwireless CENTER

1201 River Drive Moline, IL 61265 (309) 764-2001 Fax: (309) 764-2192 www.iwirelessCenter.com Executive Director: Scott Mullen

Snapshot: The i wireless Center opened its doors in May of 1993 with two sold out performances of Neil Diamond. The venue is host to the AHL Quad City Flames and the AF2 Quad City Steamwheelers. The facility has recently added over $2,000,000 in renovations including a new ice floor system to accommodate our AHL hockey team, a new 450-square-foot Team Store, a Premium Seating Area and VIP Lounge and a Whiteway LED Fascia Display System. Capacities: 12,000-seat arena (which seats 11,500 end stage, 12,000 center stage, 10,700 for basketball, and 9,500 for hockey and arena football) and the 20,000-square-foot conference center

Facilities SuperBook 2009

ILLINOIS

EMIL AND PATRICIA A. JONES CONVOCATION CENTER 9501 S. King Dr. Chicago, IL 60628 (773) 821-2701; Fax: (773) 821-2710 www.csu.edu Executive Director: Monty Jones, Jr.

The Gem of Southside Chicago Snapshot: Managed by VenuWorks, this brand-new, multi-purpose facility, located on the campus of Chicago State University, opened Summer 2007 with the school’s commencement ceremony and a USA vs. Italy Men’s Volleyball. This Facility—one of the best the city of Chicago and the state of Illinois has ever seen— is 140,000 sq. ft. and has enough assembly space to seat up to 6,500 people. Some of its many features include: eight locker rooms, one weight room, updated training room, academic study rooms, multiple concession areas, ticket booths, one hospitality suite, service areas, storage, and many other amenities.

ILLINOIS which also offers 11,000 square feet of lobby space. The theater at the i wireless Center can be configured into 3,000-6,000 seats. Lighting: 8 Xenon Supertrouper spotlights. Backstage Areas: Dressing Rooms – 7 dressing rooms, including 4 team rooms, 1 training room, 1 small room, 3 production offices & a VIP promoter office. Food & Beverage: 6 concession stands plus VIP Lounge for Premium Seat holders. Full service in-house catering by Aramark. Parking: 937 on-site spaces, 300 space parking ramp across the street and an additional 1,000 spaces nearby. Marketing: full-service marketing department; promote and co-promote events. Demographics: Centrally located between Chicago, St. Louis, Indianapolis, Minneapolis, and Omaha. The metro market is 400,000 strong with over 1.5 million people living within an hour’s drive. See ad on page 45

BRADEN AUDITORIUM/ BONE STUDENT CENTER 100 N. University Street Normal, IL 61790-2640 (309) 438-2222; Fax: (309) 438-3544 www.bsc.IllinoisState.edu Jeff B. Helms Assistant Director

“Gateway to Campus” Snapshot: The Bone Student Center serves as the hub of student life at Illinois State University and as a landmark resource to the Bloomington/ Normal community. With outstanding shows, great service and reasonable rental rates, the campus and local community turn to the Bone Student Center for social, recreational, cultural, educational and professional activities. As a community gathering place, the student center is an exciting environment that links people to people and truly serves as the “Gateway to Campus” at Illinois State. Serving as the “Gateway to Campus,” the Bone Student Center, along with the Braden

The Midwest

Seating Capacities: Assembly Space seating— 5,000; athletic events accommodate—5,000; 180- configuration— 4,900, 240-configuration seats 5,000; 270-configuration—5,200; 360-configuration—6,200. Exhibition Space: Arena floor and spacious concourse level are available for exhibit space. Staging: 60’ x 32’ x 5’ maximum staging. Sound/Lighting: General PA system with 8 channel lighting board. Backstage Areas: Support Facilities optimize the multiple functions of the Center, such as faculty offices, 8 dressing/locker rooms, storage, and electrical hook-up service areas. Food & Beverage: 6 concession stands. Suites: Hospitality Suite accommodates up to 100 people Markets: Chicago Metro Area has a population of over 9.7 million people Chicago; Chicago State University which has estimated 8,000 students and 3,00 faculty and staff. 25+ colleges/universities within 30 mile radius. Media: 105 radio stations, 25+ colleges/universities, 15 local television station; 20+ local newspapers. See ad on page 37

Auditorium and Bowling & Billiards Center, is committed to providing excellent facilities, services, and programs. Capacities: Braden Auditorium – total capacity 3,457 Seating available on the Orchestra (1,401), Mezzanine (1,050) and Balcony (1,006) levels; Distance from rear balcony is 174 ft. Backstage Areas: The Bone Student Center is a 258,000-sq.-ft. venue housing a 3,457-seat, continental style theatre and twelve meeting / banquet rooms ranging in size from 200 square feet to 14,000 square feet. Braden Auditorium offers a eight backstage dressing rooms ranging in size from 1 or 2 person “star” dressing rooms to 40 person chorus rooms. Food & Beverage: Burger King, Pizza Hut Express, Cage II Coffee and More, and a McAlister’s Deli. In-House Staff: Production Services Group can provide everything from full theatrical sound and light to data projectors and sound systems for a small business meeting; coordinate with local and regional vendors to bring in specialty or “non-inventoried” audio / visual equipment as needed for your event.

ILLINOIS

PEORIA CIVIC CENTER 201 S W Jefferson Avenue Peoria, IL 61602 (309) 673-8900; Fax: (309) 673-9223 www.PeoriaCivicCenter.com General Manager: Debbie Ritschel

The place to be for live entertainment since 1982 Snapshot: Opened in 1982, The Peoria Civic Center is a complex of an arena, theater and upscale convention facilities which completed a $55,000,000 revitalization in summer 2007. Managed by SMG since 1990 and food and beverage contracted to Centerplate since 1991. Capacities: Arena: 12,000 seats (cut down capabilities from 4,000 seats on up with curtaining); Theater: 2,200 seats. Exhibit Space: convention exhibit space is 110,000 sq. ft.; additional 45,000 sq.ft. meeting space. Backstage Areas: Main Club Room

INDIANA

MORRIS PERFORMING ARTS CENTER 211 N. Michigan Street South Bend, IN 46601 (574) 235-9190; (800) 537-6415 Fax: (574) 235-5604 www.MorrisCenter.org Executive Director: Dennis J. Andres

“The Hottest Tickets in Town!” Snapshot: The Palace Theater originally opened in 1921 with a design that replicated Italian Renaissance, Spanish Revival, and Baroque architecture and featured an opulent interior décor. In 2000, having been closed for 26 months to complete an extensive, $24.3-million renovation. The Morris Performing Arts Center re-opened combining the venue’s historical design and opulence with extended space and state-of-theart equipment. Seating Capacities: 2,560. Backstage Areas: 8 Dressing Rooms, 2 Chorus Rooms in Lower Level Hair/ Wardrobe Room 30x18; Catering Room.

2,025 sq. ft. Annex 1,120 sq. ft., Green Room 800 sq. ft and Dressing rooms consist of one production office, four large team dressing rooms and four smaller dressing rooms. Staging: Sico Type C Stage in 8’ X 8’ sections with a 125 lb. sq. ft. load capacity and an adjustable height of 48”-72” and 2784 sq. ft. (60’ X 40’ with a 8’ X 16’ wings). Lighting: Incandescent, variable lighting or mercury vapor options are available. Also available are eight 2,000 watt Xenon Super Trouper Follow Spots. Food & Beverage: Multiple concession stands with over 50 points of sale in new and expanded arena concession and food court areas. Audience Amenities: Arena Scoreboard featuring a four-sided video scoreboard with complete in-house support service. Trim height is 47’6”; Verizon Wireless Café. Marketing: Marketing Department offers a variety of services including media buying and promotion coordination, PR support, and graphic design; email database of 52,000; Upcoming Events program on the regional cable system.

Staging: Brand new stage, 45’ deep by 103’ wide, with a 72’ fly height and 70 fly lines; Expanded orchestra pit; Full Wenger symphonic shell; Fully updated utilities and HVAC system. Sound: 40 channel DDA console, cluster, fill and under balcony speakers, 300-watt system. Lighting: 4 Super Trouper Follow Spots, ECT Insight 3 System, (48) Pars, (16) 36-degree Source 4, (26) 26-degree Source 4, (58) 190 degree Source 4, (10) 5-degree Source; 4, (10) Triple Cyc, (48) 10-degree Source 4. Food & Beverage: Centerplate/ Masterpiece Creations is exclusive onsite food and beverage provider. In 2003, the Morris opened the Bistro Restaurant in its lower level— ‘The place to go before the show’—which serves dinner & cocktails. Audience Amenities: Side Boxes, No Pillar Obstructed Views; state-of-theart marquee. Parking: more than 2,000 parking spaces available. Demographics: 1 million within 40minute drive; venue hosts more than 125 events per year, attracting over 156,000. See ad on page 46

INDIANA

ALLEN COUNTY WAR MEMORIAL COLISEUM 4000 Parnell Avenue Fort Wayne, IN 46802 (260) 482-9502; Fax: (260) 484-1637 www.memorialcoliseum.com General Manager: Randy Brown, CFE

Great Center—Great City! Snapshot: The Allen County War Memorial Coliseum is a multi-use venue which includes a 13,000-seat arena with club seats and luxury suites, over 148,000 square feet of Expo Center space. The building was re-dedicated on November 9, 2002 after an extensive renovation and expansion. Capacities: The Memorial Coliseum Arena can seat up to 11,656 for a concert in-the-round, 12,500 for a fullhouse end stage concert and 4,000 for a half-house concert. The Expo Center has a variable capacity up to 8,000 for concerts, basketball or other sporting events such as indoor automobile.

IOWA

CENTRAL IOWA EXPO 1827 217th St, Boone, IA 50036 (515) 433-6900 www.centraliowaexpo.com General Manager: Andy Long

Iowa’s Newest Outdoor Entertainment Venue Snapshot: Managed by VenuWorks, this 106 acre outdoor multi-purpose site that was originally developed to be the Iowa biennial host site for the annual Farm Progress Show. The CIE Site includes an infrastructure of roads, utilities, and water, a collection of smaller buildings, and an administration building. Located in the middle of the Heartland, the Central Iowa Expo can host agricultural events, outdoor concerts and festivals, rallies, outdoor sporting events, markets and trade shows, and other events that can only be challenged by your imagination. Capacities: Outdoor concert/festival – 1- 25,000 + Exhibition Space: Outdoor trade shows

The Midwest

Staging: Staging 80’ x 40’ with 4’ to 6’ height is available, including skirting, steps (4), hand rail, chair rail and lights. Sound/Lighting: Zenon Gladiators (10) and Zenon Super Trooper (2) spotlights on 12 permanent decks are available in Arena. Zenon Super Troopers (4) and Lycian 400 Superarc (2) are available in the Expo Center. Backstage Areas: The Arena offers four major, two minor and two team room dressing rooms. The Expo Center offers two major and one minor dressing room. Food & Beverage: 14 concession stands on three levels and catering services to a 100-person Super Suite, 322 club seats and 24 private luxury suites; on-site restaurant. The Expo Center offers 4 concession stands and full catering services. Marketing: Full-time marketing/promotions staff assists with media buying, media relations and group sales. Market: Fort Wayne is the second largest city in the state of Indiana, just a few hours drive from the Midwest’s other major markets. See ad on page 39

– 100 acres exhibit space divisible into sections that can handle 500 + exhibitors; Meeting space – 2,000-square-foot, multi-use meeting room. Multiple smaller buildings available for use. Backstage Areas: Backstage created and provided by off-site vendors. There is capability to utilize onsite structures. Food & Beverage: Food and Beverage rights are controlled by CIE. Caterers and independent concessionaires can be arranged in conjunction with CIE. Venue Features: Site is wired for phone, internet and electrical, has two permanent restroom facilities, outdoor loading dock and camping location availability. Marketing: VenuWorks managed facility that is ready to assist you in your marketing needs. Demographics: Primary target market is Central Iowa which includes Des Moines, Ames, Boone, and surrounding communities with the State of Iowa. Estimated market size is 600,000. As an outdoor venue, potential draw for events can be throughout the Midwest region. Farm Progress Show draws multiple international visitors. See ad on page 48

Facilities SuperBook 2009

IOWA

CLAY COUNTY REGIONAL EVENTS CENTER 800 West 18th Street Spencer, IA 51301 (712) 580-3000: Fax: (712) 580-3003 www.spencerevents.com General Manager: Scott Hallgren

“Delivering Outstanding Experiences” Snapshot: The Clay County Regional Events Center, which opened in November 2003 and is managed by VenuWorks, includes an 2,664-seat arena; 7,600-sq.-ft. Grand Ballroom, divisible into 6 individual meeting rooms, and a 24,000-sq.-ft. arena/exhibit hall. Boardroom, Event Office, Dressing Rooms, private Green Room are also available. Seating Capacities: Full concert set – 2,664; Wrestling / Boxing (in the round) – 2,654; Theater set – 2,160; Open floor set (Circus, Bull Riding, Lipizzaner Stallions) – 1,572; Banquet – 1,400. Grand Ballroom: Theater style – 750; Rounds – 504; Classroom style – 450+

IOWA

HOYT SHERMAN PLACE 1501 Woodland Avenue Des Moines, IA 50266 (515) 244-0507; Fax: (515) 237-3582 www.hoytsherman.org Executive Director: Carol Pollock

Snapshot: A grand manor home built in 1877 by prominent businessman Hoyt Sherman; the structure, managed by VenuWorks, is a world-class performing arts center, located at the cornerstone of Des Moines’ historic Sherman Hill. The Hoyt Sherman Place Theater opened in 1923 and is Central Iowa’s only midsized (1,251) performing arts venue and the last remaining historical theater in Des Moines. Since reopening in November, 2003 after a $5.5-million, six-month renovation, including updated sound, lighting and technical capabilities, this year-round venue has welcomed over 200,000 patrons. Newly renovated, adjacent galleries can be transformed for a unique sit down dining experience, a social cocktail party or a theater-style meeting place.

Facilities SuperBook 2009

IOWA

Exhibition Space: 24,000-sq.-ft. column-free exhibit hall. Staging: StageRight professional concert staging – 40’ X 84’ (or custom build to your specs). Sound/Lighting: 40’ X 60’ grid located on east end of arena, above stage area; 50,000 pound capacity; 1,000 – 2,000 lbs. per hang point, depending upon configuration; Total of 800 amps 208v 3-phase show power; 400 amp 208v service and 200 amp 208v service with camlocks located in arena. Backstage Areas: private green room with private bath and shower; 2 dressing rooms, each with its own locker room with sink, mirrors, toilets, and showers. Food & Beverage: exclusive on-site caterer with full-service commercial kitchen; 2 permanent concession stands. Parking: 750+ spaces on-site; additional parking throughout Fairgrounds. Marketing: co-promote on events; fullmarketing services; group sales. Demographics: Spencer is the regional hub in NW Iowa—serving a broad geographic region across NW Iowa / SE Minnesota. Clay County Regional Events Center serves a market area within 75-100+ radius of Spencer. See ad on page 43 clay county

regional events center

Capacities: 1,251 seats Stage Dimensions: Back wall to Proscenium 24’ ; SR Wall to SL Wall 52’; Proscenium to Front of Pit Cover 8’; Proscenium Height 22’6”; Proscenium Width 34’4”. Dressing Rooms: large chorus w/bathroom attached; medium sized chorus room; 3 star dressing rooms. Sound: 2 Stacks of McCauly n-line SR and SL; 12 top boxes and 4 bottoms; All QSC Powerlite amplifiers; 1-Alan and Heath 2200 FOH desk; 2 sm 58; 2 beta sm 57; 4 boom stands; 1 cd player; 1 3rd octive EQ on the stacks. Lighting: 288 channels of etc sensor dimming; 1 obsession 2 w/2 monitors and keyboards; 16-19 degree S4 Lekos (on stage); 12-26 degree S4 Lekos (on stage); 11-36 degree S4 Lekos (on stage); 11-19 degree S4 Barrels (on stage); 48-S4 par 64 (on stage); 8-S4 12 circuit mutipar strips (on stage); 24-15 to 30 degree S4 zooms (FOH); 12-19 Degree S4 Lekos (box booms HR and HL); 2- Lycian 1272 Starklite II. Audience Amenities: 28 Box Seats. Marketing: in-house marking services; co-promotions. Managed by Venuworks. See ad on page 44

FAIRFIELD ARTS AND CONVENTION CENTER/ STEPHEN SONDHEIM CENTER FOR THE PERFORMING ARTS 200 N Main St Fairfield, IA 52556 (641) 472-2000; Fax: (641) 472-7890 www.fairfieldacc.com Executive Director: Brendon Wagner

Snapshot: Managed by VenuWorks and opened in the Winter of 2007, the Fairfield Arts and Convention Center is a stunning building that is home to the Stephen Sondheim Center for the Performing Arts, two meeting rooms, an executive conference room, and an exhibition hall. The theatre is an intimate space equipped with some of the most modern theatrical equipment. The meeting rooms and exhibition hall are very flexible and can accommodate most needs. Capacities: Theatre - 522; Meeting Room (each) - 60 banquet, 120 theatre style, 60 classroom; Executive Conference Room - 20 at conference table, 20 additional around perimeter; Exhibition Hall - 400 banquet, 600

IOWA

RIVERCENTER & ADLER THEATRE 136 East Third Street Davenport, IA 52801 (563) 326-8500; Fax: (563) 326-8505 www.adlertheatre.com www.riverctr.com Executive Director: Rick Palmer, CFE

“The Center With It All” Snapshot: Managed by VenuWorks, the classic, 2,411-seat Adler Theatre is a historic, art-deco yet also state-of-the-art PAC originally built in 1931 and most recently renovated in 2006. The Adler is part of the RiverCenter Complex, which features more than 100,000 square feet of meeting, exhibit and event space. The RiverCenter includes the Great Hall, featuring a seating capacity of 3,200 for general admissions and 2,500 reserved seats and the Mississippi River Hall, which can host 1,400 for general admission and 1,100 reserved. Staging: 40’ deep from the plaster line to the back wall, 80’ wide, 38’ stage left

The Midwest

theatre style, 30 exhibition booths (10X10). Exhibition Space: 112’X64’hall. Can accommodate approximately 30 10’X10’ booths. Can be combined with meeting rooms to increase capacity; direct access to kitchen available. Backstage Areas: 2 Star dressing rooms, 1 makeup room, 2 chorus dressing rooms, and green room. Staging: Various 4’x8’ platforms in a

variety of heights available Sound/Ligthing: In theatre there is a 40 channel mixer with compressors/limiters/noise gates available for 24 channels. Lighting in theatre consists of an ETC Expression 3 lighting console, 228 dimmers, and a complement of ETC Source 4 lights. Food & Beverage: 1 concession stand in lobby. Portable bars available for use around building. Full commercial kitchen. Marketing: Partnership with the CVB to send email blasts about upcoming events. Co-promotional opportunities available. Demographics: Community is very dedicated to the cultural arts. Large Transcendental Meditation practicing population in the area.

of center and 42’ stage right of center. The proscenium opening is 59’-4” wide. The height from stage floor to the grid is 69’. Backstage Areas: 2 production offices; 800-sq.-ft. wardrobe room. 8 dressing rooms, 2 star dressing rooms; soloist room. Sound: 5 EV XLD281 Loudspeakers in the center cluster; Left and Right Clusters are (8 each side) EV XLC127+. Soundcraft MH2 24 channel console. Lighting: Balcony/Side House fills throughout the theatre. In-House Dimmers are controlled by an ETC Emphasis Server with an Express 125 faceplate. Food & Beverage: Adler Theatre has 2 permanent concession stands and the RiverCenter has 3 permanent concession stands. Audience Amenities: Premiere Club Seating in loge; Broadway at the Adler Theatre Subscribers; Accessible seating on main floor. Marketing: Full service marketing/promotions coordination available. Parking: 750 covered parking spaces available for Adler Theater patrons. More than 2,300 additional spaces nearby. See ad on page 49

IOWA

U.S. CELLULAR CENTER 370 First Ave NE

PARAMOUNT THEATRE 123 Third Ave SE Cedar Rapids, IA 52401 (319) 398-5211; Fax: (319) 362-2102 www.uscellularcenter.com Executive Director: Scott Schoenike

Snapshot: Managed by VenuWorks, the U.S. Cellular Center is multi-use facility is capable of hosting from 3,500 to 10,000 people. The facility currently hosts top rock, country and alternative rock shows; rodeos; ice shows; family shows; major sporting events; conventions; trade shows. Adjacent to the arena is the Paramount Theatre. Renovated in 2003, the Paramount offers an intimate ambiance, ornate architecture, comfortable seating, and crisp acoustics. Seating: (U.S. Cellular) Total—10,004; Basketball—7,097; In the Round Configuration—7,779; Half House— 4,857; (Paramount Theater) w/ Orchestra Pit—1,930; w/o Orchestra

KANSAS

TOPEKA PERFORMING ARTS CENTER 214 SE 8th Ave. Topeka, KS 66603 (785) 234-2787; Fax: (785) 234-2307 www.tpactix.org Executive Director: Barbara E. Wiggins

“Discover TPAC!” Snapshot: Managed by VenuWorks, the Topeka Performing Arts Center is an historic building that originally opened in May 1940 as the Municipal Auditorium and has served as an event venue. Renovated in the Art Deco style in 1991, Topeka Performing Arts Center serves all types of events and functions: theater, dance, musical concerts as well as corporate meetings, banquets, wedding receptions, and special events. Seating Capacity: 2,448 seats. The main floor seats 1,194. A half-house curtain can be lowered for a more intimate feel. The seating capacity is 600. TPAC also has a 2,000-sq.-ft. black box theater that seats 120.

Pit—1,896. Exhibition Space: Arena’s generic vendor booth set is 161 10’ x 10’ booths. Staging: (arena) StageRight ME1000 portable staging system 80’wide by 48’deep fully set; StageRight Z-800HD portable riser system 36’wide by 24’deep fully set. (theater) Proscenium Opening 44’wide by 27’high x 32’8” deep. Lighting: Both Metal Halogen and incandescent lighting fixtures along with six Strong Super Troopers. (theater) Coffeen-Anderson Sound system installed with main center cluster, under balcony and dome fills. Backstage Areas: (arena) 4 Team Room/ Locker Room; Green Room compound includes common room and 5 break out rooms; (theater) 9 Dressing Rooms. Food & Beverage: (arena) 9 Concession stands; (theater) 2 Concession stands. Marketing: Comprehensive Marketing Department; Events featured on website, Distribution of press releases detailing event to all media. Design & distribution of e-Blasts via the Ticketmaster MailManager system; Group sales. Demographics: Cedar Rapids/ Waterloo/Iowa City Market. See ad on page 56

Exhibition Space: 6,500-sq.ft., carpeted banquet facility, as well as a 1,000sq.-ft. foyer. Both areas can and have been used as exhibition space. Staging: proscenium arch stage with a proscenium opening 49’-10” wide by 25’-0” high; 31’-0” of stage depth from the plaster line to the upstage wall and 2’-6” from the plaster line to the stage edge for a total stage depth of 33’-6”. Sound: recent in-house sound system upgrade with the purchase of a Soundcraft MH2-40 sound console and additional sound system processing and equalizing equipment. Headset stations are located throughout the facility. Lighting: Stage lighting is controlled by a Strand LBX console located house right of center at the front of the balcony 135’ from the stage; board has a 125 channel and 200 cue capacity; dimming is a Strand CD80 dimmer system consisting of 278-2.4kw dimmers. Backstage Areas: 1,975-sq.-ft. dance studio; 800-sq.-ft green room; a 1,260sq.-ft room and two 600-sq.-ft rooms available. Food & Beverage: 4 portable concession stands. Marketing: in-house marketing agency; coordination of all local promotions and publicity for event. See ad on page 54

KANSAS

SALINA BICENTENNIAL CENTER 800 The Midway Salina, KS 67401 (785) 826-7200 or (888) 826-SHOW Fax: (785) 826-7207 www.bicentennial.org Manager: Marshall P. Perry

“Mid America’s Meeting Place” Facility Description: The Salina Bicentennial Center is a full-service multi-purpose, flexible and accessible arena complex for sporting events, meetings, and other special productions. Capacities: The Arena converts easily into an auditorium, theater, sports facility, or exhibition hall with more than 21,000 sq.ft. of floor space, a 48-foot ceiling maximum, and seating for nearly 8,000 guests. Heritage Hall provides floor-to-ceiling moveable walls and column-free space for added flexibility, featuring more than 18,000 sq. ft. of open space accommodating 2,000 seats and a banquet capacity of 1,000 guests.

MINNESOTA

BURNSVILLE PERFORMING ARTS CENTER 12600 Nicollet Ave. Burnsville, MN 55337 (952) 895-4685; Fax: (952) 895-4688 www.burnsvillepac.com Executive Director: Wolf Larson

Snapshot: Opening in January 2009, this exciting, state-of-the-art venue, managed by VenuWorks, features a 1,000-seat Main Stage theatre, a 150seat Black Box theatre, an Art Gallery, a two story lobby with banquet space for 300 guests, rehearsal rooms, dressing rooms, stage level loading dock and an administrative office area. Capacities: Main Stage—1,009 seats, stage opening is 48’ x 28’, depth to back wall is 45’, 24’ wings left and right; Black Box space is 48’ x 45’ fully adaptable to any configuration. Exhibition Space: Art Gallery is 2,020 sq. ft., located off the lower lobby. Multipurpose room is 1,196 square feet, can be divided in two spaces. Rehearsal room, with sprung wood dance floor, barres, mirrors is 1,777 sq. ft.

The Midwest

Exhibition Space: The center boasts 40,000 square feet of combined exhibit space. Backstage areas: Team-style and plush dressing rooms available. Staging: A 14’ x 17’8” overhead-door entrance can accommodate virtually any exhibition equipment or vehicle. There is an unlimited floor-load weight capacity. Food & Beverage: Two large concession areas in the Arena concourses. Audience Amenities: All arena seating is comfortable and offers unobstructed views of the stage. Parking: 1,120 parking spaces are offered on-site. Market/Demographics: The City of Salina has 50,000 residents; 350,000 residents live within the region’s surrounding 24 counties. See ad on page 48

Sound/Lighting: State-of-the-art sound system includes Yamaha digital FOH console, EV line array speakers, KT eq’s, and a full complement of EV microphones; lighting package includes ETC control, a full complement of Source Four fixtures, and over 300 circuits, plus two Super Trouper followspots; Black Box theatre has a grid at 24’ high. Portable sound system includes EV speakers and Yamaha FOH control. Backstage Areas: Men’s & Women’s dressing rooms, with sinks, showers and toilets, a shared make-up area, and a separate star dressing room; Green room is 630 sq. ft; Black Box theatre also has men’s and women’s dressing rooms, with sinks, showers and toilets. Food & Beverage: 3 concession stands, and a backstage catering prep area. Marketing: full-service in-house advertising agency. Demographics: Anchor in the Heart of downtown Burnsville, the new Burnsville Performing Arts Center serves the entire South Metro area of the Twin Cities of Minneapolis and St. Paul, as well as Dakota and Scott counties. See ad on page 42

Facilities SuperBook 2009

MINNESOTA

XCEL ENERGY CENTER 199 West Kellogg Boulevard Saint Paul, MN 55102 (651) 265-4800; Fax: (651) 265-4899 www.xcelenergycenter.com Vice President/General Manager: Jack Larson

“The world’s best tours stop at the world’s best arenas” Snapshots: Located on six acres in downtown Saint Paul, Minnesota’s capitol city, Xcel Energy Center is a firstclass multi-purpose sports and entertainment venue and home of the NHL Minnesota Wild. The venue encompasses 650,000 square feet with four separate concourses, four seating levels plus a press level and connects to adjacent Saint Paul RiverCentre Convention Center and 5,500-seat legendary Roy Wilkins Auditorium Complex. Capacities: The arena seats 18,568 for NHL games; Center stage - 18,700; End stage - 13,900-18,000; Basketball 17,400; Ice show (proscenium) 13,500; Half house - 8,500.

MISSOURI

SHOW ME CENTER 1333 North Sprigg Street Cape Girardeau, MO 63701 (573) 651-2297; Fax: (573) 651-5054 www.showmecenter.biz Director: David Ross, CFE

Snapshot: The Show Me Center, a multipurpose facility located on the campus of Southeast Missouri State University, opened in 1987 and annually hosts 250 meeting room and 160 arena events, is an entertainment, meeting, and gathering center. Consisting of a 7,200-seat arena, three concourses and six meeting rooms, the Show Me Center was designed with flexibility in mind. The Show Me Center is the home court for the Southeast Missouri State University Redhawks NCAA division I men and women’s basketball teams. Many of the best known names in the music industry have graced the Show Me Center’s stage. In addition to sporting events and concerts, the Show Me Center plays host to consumer and trade shows, banquets, conventions, family shows, meeting, and much more.

Facilities SuperBook 2009

MISSOURI Backstage Areas: 4 dressing rooms, NHL Officials dressing room; Hospitality/Green Room. Staging: SICO Staging 8’ x8’ sections 4’ x 6’ high; SICO Risers 6’ x 8’, adjustable heights at 8”’ 16”’ 24”, 32”. Sound: JBL exploded cluster (6) with balcony distribution; additional equipment on request. Lighting: Metal Halide Sports Lighting with shutters; 6 Xenon Gladiators IIIs (3k); 4 Xenon Super Trouper IIs (2K); 12 studio spots; 10 Cyber light Turbos; Jands HOG 1000 control panel. Food & Beverage: Numerous concession stands throughout the arena supplied by Centerplate; Headwaters Bar and Restaurant, Iron Range Bar & Grill. Parking: On-site parking ramps for 2,200 cars; additional 8,000+ within five blocks. Marketing: Complete in-house marketing promotions and sales. Demographics: Diverse population of one million people who avidly support concerts, high profile sporting events, ice shows and family entertainment.

Capacities: West end stage – 7,177; South end stage – 3,998; Center stage – 7,468; Basketball – 6,972; curtaining system allows for 700-7,468 seating range. Backstage Areas: two large locker rooms, one large dressing room, two star dressing rooms, all equipped with showers and bathrooms; 2 production rooms. Staging: Sico Stage; available up to 80’ x 40’; 4’ x 8’ wide by 1’ or 2’ high risers. Exhibition Space: 32,000 square feet. Lighting: 6 Strong Xenon Super Trouper; Incandescent Programmable and Variable House Lighting. Food & Beverage: 7 self operated concession stands; catering services offering everything from spicy chicken wings to pizza. Parking: more than 3,000 parking spaces. Marketing: wide array of advertising and marketing services, offering media placements and buys, promotions programs event sponsorship acquisition. Demographics: The Show Me Center serves as an entertainment hub and meeting place for: Southeast Missouri, Southern Illinois, Western Kentucky and Southeast Missouri State University.

MIZZOU ARENA One Champions Drive Columbia, MO 65211 (573 ) 884 1212; Fax: (573) 882 4298 www.mutigers.com Assistant Athletic Director Arena Operations: Roger Crumpton

Snapshot: Since its 2004 opening, Mizzou Arena has become one of the premier facilities in the Midwest. Located on the on the campus of the University of Missouri, the facility features private boxes, offering full food and drink service, televisions and other comforts. Mizzou Arena offers full in house catering, security, ticketing, services. Seating: In the round -16,000; End Stage – 11,400. Backstage Areas: 4 Large dressing rooms with bathroom and showers for 15; 3 Small dressing rooms with bathroom, shower, vanity mirrors and phones; 2 28’ x 28’ multi-purpose room with phones for catering & production. Staging: Arena can be set-up in a vari-

ety of configurations with masking drapes available.(108) 4’x8’ sections of 4’ high adjustable Stage-Right portable staging is available. A variety of 4’x8’ risers are available to facilitate production set-ups. Mizzou Arena staff can build stages and risers to suit production needs; 60’ Stage-Right perforated barricade is available. Sound/Lighting: High quality sound system suitable for basketball or other in the round events; House Lights incandescent, dimmable; Work Lights Metal Halide; Stage lighting - minimal in house production lighting system, (4) Strong Xenon Super Troupers with 2k lamps in house, up to 8 available; Intercom - Dryline or ClearCom with jacks located backstage, spots & house. Food & Beverage: One in house club level meeting room and 12 concession stands. Also in house catering for all events. Venue Features: 270 degree ribbon board, center hung video scoreboard; Television production capabilities with campus TV station. Marketing: In-house promotion available as well as event planning. Demographics: Centrally located between Kansas City and St. Louis. See ad on page 37

Tool: A device or object designed for performing a specific type of work.

Internet Meeting Planning Tool: www.facilitiesonline.com Facilitiesonline Your #1 News & Information Source

See ad on page 52

The Midwest

For planners of meetings, events, conventions, exhibitions, expositions & trade shows.

NORTH DAKOTA

ALERUS CENTER 1200 South 42nd Street Grand Forks, ND 58201 (701) 792-1200; Fax: (701) 746-6511 www.aleruscenter.com Director of Administration: Vione Jordheim

Snapshot: Managed by VenuWorks, Alerus Center, built in 2001, is the region’s premier, full service entertainment and event center and features both an arena and a convention center. The Alerus Center Arena was designed to serve as a multi-purpose, versatile facility capable of quick conversions while maintaining the integrity of the “entertainment experience”. Seating Capacities: Total – 21,389; Arena Set End Stage: 11,029; Round: 12, 914; Half-House: 8,245; Standard Theater: 2,619. Staging: The stage right portable stage allows a maximum stage of 64’W x 52’D x 4’ to 6’ H. Accessories include an accessible ramp, stairs, guardrails, and skirting. The standard mix stage is a 12’W x 24’D platform with heights

ranging from 1’ to 3’. Backstage Areas: 8 locker rooms; private offices, meeting rooms and start dressing rooms are available. Sound System: custom Bose system, powered by Crown amplification, and includes corded microphones, wireless microphones, CD and cassette players, mixing boards, and a variety of other audio-visual equipment. Lighting: mix of metal halide and quartz fixtures with a Douglas programmable controller; full black-out capabilities via an extensive half-house curtaining system. Food & Beverage: 8 fixed concession stands, 7 various portable stands, 20 beer domes and 6 portable liquor stands; the Alerus Center also provides exclusive on-site catering service. Parking: 3,388 on-site spaces. Marketing: full in-house marketing department. Demographics: more than one million people within 2-hour driving radius. See ad on page 40

SOUTH DAKOTA

RUSHMORE PLAZA CIVIC CENTER 444 Mt. Rushmore Rd. N. Rapid City, SD 57701 (605) 394-4115 or (800)-GOTMINE Fax: (605) 394-4119 www.gotmine.com Sales and Marketing Manager: Steve Montgomery

The Center of It All Snapshot: Rushmore Plaza Civic Center is South Dakota’s premier fullservice performance, exhibition, convention and event complex. Since opening its doors in 1977, entertainment promoters, professional sports teams and business executives have all discovered that the Civic Center can meet their needs with professional service and competitive pricing. The Complex features a 10,000-seat Arena, 1,752-seat Fine Arts Theatre, and 2 large Convention Halls with 12 various sized Meeting Rooms from 2,000 to 20. A new 6,500-seat Ice Arena was added in Nov. 2008.

OHIO

ERVIN J. NUTTER CENTER at Wright State University Suite 430 3640 Colonel Glenn Highway Dayton, OH 45435-0001 (937) 775-3498; Fax: (937) 775-2060 www.nuttercenter.com Executive Director: John Siehl, CFE

“Ohio’s premier spot for sports, concerts, and family events.” Snapshot: This multipurpose entertainment and sports complex features 1,000 – 12,000 seats. The venue opened in 1990 and has been renovated to allow hockey to be played and added reinforced steel rigging along with new motorized lower level seating, motorized center arena scoreboard, renovated luxury suites and new-look concession stands. Capacities: Basketball: 10,400; Hockey: 9,900; End-Stage Seating: 11,500; Professional Wrestling/ In “The Round” Seating: 11,500; Extreme

(Motorcross): 9,500. Staging: Stage right 60’ W x 40’ D x 4’-7’ H; 2-12’x 24’ sound wings; Stage ramping: ADA approved—floor to stage; Riser stock: Variable = 12” – 32” in height. Backstage Areas: Production Office: upstage left, floor level; Dressing Rooms: Two Star Dressing Rooms— upstage left, floor level; Four Team Dressing Rooms- upstage left. Sound: Center Cluster Unit. Lighting: 4 Lycain 1290 XLT, 2K. Food & Beverage: Ovations is the onsite concession and catering service; 8 Concession stands (including the floor portable: limited menu); 2 Hot Dog Nation stands; 2 Black Angus Hamburger stands; 1 Pizziola Pizza stand ; 1: Houssong’s Mexican Cantina; 1 City BBQ; 1 Full Service Bar; 2 Dippin’ Dots stands. Audience Amenities: Padded Seating in first six rows; Video board in middle of the arena; Guest service booth. Parking: 4,238 spaces. Marketing: Marketing Department and a Group Sales Department. Demographics: 1.2 million people in the Dayton area and the Greater Miami Valley. See ad on Page 47

SOUTH DAKOTA Exhibition Space: 180,000 sq. ft. Capacities: Arena—concerts and other entertainment: 10,000; Sports events seating: 5,700-8,500; half-house setting with seating up to 5,700 (Arena features 34,500 sq. ft. of uninterrupted space); The Rushmore Plaza Civic Center’s Fine Arts Theatre seats up to 1,752. Backstage Areas: Arena has 2 star dressing rooms on the 2nd level and 5 locker/dressing rooms on the main floor; Fine Arts Theatre has 2 chorus rooms and 4 individual dressing rooms. Food & Beverage: 9 concession stands, club restaurant, and Food Court, multiple portable stands. Audience Amenities: Club Seating, Suites, Large Daktronics Video Screens Parking: 4,000 Free Spaces. Demographics: 250,000 in ADI. See ad on page 51

SWIFTEL CENTER 824 32nd Avenue Brookings, SD 57006 (605) 692-7539: Fax: (605) 697-6393 www.swiftelcenter.com Executive Director: Tom Richter

Midwest Hospitality at its Best! Snapshot: Managed by VenuWorks, the Swiftel Center is one of South Dakota’s premier event centers for meetings and entertainment. With a 30,000-square-foot Arena, state of the art Daktronics Banquet Rooms, Concourse, County Rooms, Conference Rooms and In-House Catering service; the Swiftel Center can plan any event that you can imagine. Swiftel Center features a dedicated staff to make any event successful from conception to reality and provide superior service with a friendly smile. Seating Capacities: Basketball – 4,300; End-stage Concert (reserved) – 5,400; End stage Concert (festival) – 7,000. Exhibition Space: 30,000 sq. ft. Portable Staging: 40’ x 60’ x 4-6’ stage; (24) ME-500 supports, 48”-78”; (63)

The Midwest

4’x8’ decks, reversible tech; (12) 4’x8’ decks, ground pepper carpet/ tech stage; (15) 8’ guardrails; (3) 4’ guardrails; (15) 8’x48”-78” black skirting; (3) 4”x48”78” black skirting; (8) 4’x8’x 18”-24” supports; (1) 21’x21’ dance floor. Sound: BOSE Quality Systems powered by Crown Amplification. Lighting: Ruud Lights, (120) 400 Watt Metal Halide; manually controlled. Backstage Areas: (4) Locker rooms; (2) Dressing room bathroom; (3) meeting Rooms. Food & Beverage: 2 Event level concession stands; full catering available on-site. Marketing: full-service marketing department. Demographics: The Swiftel Center serves the tri-state region of South Dakota, Minnesota and Iowa. See ad on page 53

Facilities SuperBook 2009

WISCONSIN

RACINE CIVIC CENTRE 5 Fifth St Racine, WI 53403 (262) 636-9229; Fax: (262) 636-9290 www.racinecc.com Executive Director: Jim Walczak

Lake Michigan’s Best Kept Secret Snapshot: Managed by VenuWorks, the Racine Civic Centre venues sit on the beautiful shores of Lake Michigan in downtown Racine, Wisconsin. Racine Civic Centre (Memorial Hall is a Historical landmark was opened in 1924 and was renovated in 1998 consists of a 1,556-seat auditorium and 7 other rooms on three levels; Festival Hall and Park opened in 1987 and consists of a 17,000sq.-ft.-Hall and a Five acre Festival Park which can host up to three different stages. Capacities: Memorial Hall Auditorium can seat up to 1,556 guests for concert performances; Festival can seat up to 1,800 guests and Festival Park can host up to 12,000 guests when the whole

WISCONSIN

U.S. CELLULAR ARENA 400 W. Kilbourn Avenue Milwaukee, WI 53203 (414) 908-6001; Fax: (414) 908-6010 www.uscellulararena.com Sales Manager: Tony Dynicki

Snapshot: The U.S. Cellular Arena opened in 1950 as one of the first TVfriendly venues in the country, came of age with rock & roll, and, as “MECCA” in the 1970s and 80s, was nationally famous for championship teams, raucous crowds, and has been home to decades of sports legend and concert history. Since 1998, the arena has completed over $13 million in technological, accessibility and aesthetic improvements, maintaining its place as a center for Milwaukee entertainment, sports and culture. Seating Capacities: Concert in round: 11,848; End concert 360° -11,366; End concert, 270° - 9,858; End concert, 180° 8,509; End concert, 120° - 7,910; Halfhouse -6,368; Ice show - 6,689; Boxing/wrestling-12,146; Basketball -

Facilities SuperBook 2009

Park is utilized. Exhibition Space: Memorial Hall has 25, 995 sq. ft. on three levels; Festival Hall 15,700 sq. ft. can accommodate 80 10’ by 10’ booths and has a full-service kitchen. Staging: Memorial Hall has a proscenium stage 34’ by 28’ and Festival Hall utilizes a portable stage 40’ by 60’. Food & Beverage: All service is portable and all is done in-house including the Bar service. Parking: 1,200 parking spaces within two blocks of the Civic Centre. Demographics: Racine has a a population of approximately 130,425, including 51,352 households. Racine is a suburb of Milwaukee, a metro-area with a population of 1,773,519. Milwaukee’s regional metropolitan area rounds out the north side of Chicagoland, when combined has a population of over 9.7 million people, including northern Illinois, southeastern Wisconsin and northeastern Indiana. See ad on page 48

11,119; Soccer- 9,600; Hockey -9,652; Open floor (permanent seats only) 8,910. Exhibition Space: 24,000-sq.-ft. main floor and concourse exhibit spaces. Backstage Areas: 120’ x 24’ media or backstage catering room; Star (private) dressing rooms; 2 Team Rooms; 2 Chorus Rooms; Green Room; Traveling production office w/phone. Sound: 29,200 Watts; 26 Crown Tri-amp Speakers; 26 Electro-Voice X-Array 3-way; Zoned multi-cluster. Lighting: 4000°K (CRI 65) metal halide; dimmable Incandescents; 164 1000W flood; 6 1600W Supertrouper follow spots; 4 Supertrouper carbon arc follow spots. Marketing Promotions: Full client support through online event calendar and with media contact information, email campaigns, discounted Milwaukee Journal Sentinel rates, on-site video advertising and other marketing and public relations services. Demographics: Diverse metropolitan populace of 1.7 million and extended metro of nearly 2 million; Chicago’s 8 million-plus metro is as little as 45 minutes away.

WISCONSIN

RESCH CENTER 1901 South Oneida Street Green Bay, WI 54304 (920) 405-1239; Fax: (920) 494-9229 www.pmiwi.com President PMI: Ken Wachter

Snapshot: The Resch Center is a multi-purpose arena that opened in 2002. Since then, this 10,000-seat facility has hosted many world class events and entertainers including Aerosmith, Elton John, Cher and James Taylor. The building’s three main tenants are the Green Bay Gamblers junior hockey team, UW-Green Bay Phoenix Division 1 basketball and the Green Bay Blizzard — an af2 indoor football team. Capacities: 10,267 for basketball, 8,755 for hockey and indoor football. Concert capacities: 8,782 at 270 degrees, 7,707 at 180 degrees, 10,387 in the round and 12,220 general admission. Also, halfhouse theatre set-up capacity at 4,800.

Backstage Areas: 4 locker rooms — 2 are 7’x 20’ and with 11.5’ x 9.5’ attached offices — 2 are 21’ x 12’; All locker rooms have showers. 4 Star Dressing rooms, all are private, lockable and with private restroom. Large 1,400sq.-ft. room in main lobby area available for hospitality, seating 70. Staging: 80’ x 40’ x (48”- 72” high). Lighting: 6 Strong, Super trouper II Xenon w/clear coms (1 east side, 1 west side, 2 southwest end, 2 southeast end). House lights can be dimmed. Food & Beverage: full service, in-house catering company; 9 total permanent concession stands and 4 portable stands in the concourses; 5,850 sq. ft. private catering area in Resch connector for all catering need and also seats 250-300 people. Audience Amenities: Sound baffles in the ceiling for a clear, concert hall sound. Parking: 96 parking spaces available behind Resch Center for tours with 3 additional spaces for buses. Shore power (110 & 220 hook ups) available throughout back lot. 2 loading docks. Marketing: In-house full service marketing department. Demographics: The Resch Center serves all of Northeastern Wisconsin and a large share of Upper Michigan.

Facilities & Destinations

CONFERENCE Comprehensive Directory of Conference Centers, College & University Conference Facilities, Meeting & Boutique Hotels, Small-to-Mid-Size Meeting & Event Venues

See ad on Cover 4

THE FACILITIES MEDIA GROUP Essential Planning Tools The Midwest

IDAHO

IDAHO CENTER 16114 Idaho Center Blvd. Suite 2 Nampa, ID 83687 (208) 468-1000; Fax: (208) 442-3312 www.idahocenter.com General Manager: Craig Baltzer

Crossroads of the Northwest

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ALASKA ARIZONA CALIFORNIA COLORADO HAWAII IDAHO MONTANA NEVADA NEW MEXICO OKLAHOMA OREGON TEXAS UTAH WASHINGTON WYOMING

Snapshot: The Idaho Center, at the Crossroads of the Northwest, is one of the most versatile and accessible facilities of its kind in the West. Whether itâ&#x20AC;&#x2122;s a Sporting Event, Concert, Theatrical Production, Equestrian Event, Convention, Trade Show, or Conference, the audience experience at the Idaho Center is first class. The Idaho Center is centrally located between Seattle, Portland, Reno, and Salt Lake City. Seating: Maximum Arena Capacity 13,000; Full House 270 (0) - 11,016; 180 (0) - 9,581; Half House - 6,480; Theater - 2,430. Backstage Areas: 4 Dressing/Locker Rooms; Press Facilities available; 2 production offices; Office/Dressing Room

with Shower; Large Training Room; Private Club. Staging: 60 x 40 ft. stage; 16 x 16 ft. sound wings; Height adjustment 4 â&#x20AC;&#x201C; 6 ft. 4 Sets of stage stairs available. Sound: state-of-the-art Panaray Loudspeaker System designed and installed by Bose. Lighting: 4 Xenon Super Trouper follow spotlights; Arena Lighting Touchplate MCP Operator Program; 160 Arena down lights; 102 Event (TV Lights); Full dimmer rack around perimeter of arena. Food & Beverage: onsite catering by Thomas Cuisine Management; 4 permanent concession stands; 6 portable concession stands; total of 67 points of sale. Parking: 4,000 parking spaces; passenger Club Cartsshuttle patrons from parking lot to arena doors. Marketing: Marketing Department; value-added marketing includes: listings in Idaho Statesman, Idaho Press Tribune, event listing on LED screens in all of our ICtickets outlets, event listing on 8 LED screens in Arena, event listing in Schedule of Events that is mailed out to all ticket buyers, e-blast option, event on Idaho Center and ICtickets web pages.

A M E R I C A N BA N K C E N T E R merican Bank Center is located downtown in the Sparking City by the Sea, along the beautiful Corpus Christi bayfront. The architecturally pleasing building includes an Arena, Auditorium, and Convention Center. The American Bank Center Convention Center underwent major expansion and renovation which was completed November 2004. From sparkling glass to Texas limestone, the center’s improved facilities are a pleasure to see and experience. The Convention Center has hosted a variety of major conventions including the United States Bowling Congress Tournament, Texas Leadership & Skills Championships, Texas FFA, and the District Convention of Jehovah’s Witnesses. The American Bank Center Arena is home to the CHL’s Corpus Christi Rayz hockey team, the Corpus Christi Sharks arena football2 team, and the Texas A&M University-Corpus Christi Southern Conference Islanders Basketball teams. The Arena also hosts a variety of concerts, bringing artists from all over the world and generating at least 34 sold-out shows since opening in late 2004. The American Bank Center Selena Auditorium is an integral part of the American Bank Center complex of meeting and entertainment venues and was originally built in 1979. With seating for over 2,500 and an outstanding acoustical rating, the American Bank Center Selena Auditorium has been one of the most attended venues for entertainment in the Coastal Bend area.

Facilities SuperBook 2009

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901 N. Shoreline Corpus Christi, TX 78403 (361) 826-4100; Fax: (361) 826-4905 www.americanbankcenter.com

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Facilities SuperBook 2009

D A L L A S FA I R PA R K Overview Fair Park, conveniently located two miles east of downtown Dallas, is one of the most unique exhibition venues in the country. A national historic landmark since 1986, the park became the second city of Dallas park in 1904 and was home to a World’s Fair in 1936. Cotton Bowl News A $53-million renovation and expansion project has just been completed at the historic Cotton Bowl. Through the years the stadium has hosted a variety of major events including, professional and collegiate football games, world cup soccer, major league and international soccer matches, religious gatherings and festivals. The renovation and expansion project has preserved the stadiums historic structure and created a state-of-the-art facility for future generations to enjoy many major events to come. Renovations and Upgrades include a new 57’ x 83’ HD resolution video scoreboard and sound system, one of the largest of its kind in Texas; new natural grass turf; new seating; new railing system; Structural Upgrades; includes 20,000 additional seats increasing seating to 90,000+; new concession areas, additional rest rooms; new facades; new Media/Conference Center. Selling Points Fair Park Dallas can count versatility, historic architecture, beautiful grounds and cultural attractions among its many selling features. For versatility, it has over 850,000 square feet of rentable space including seven exhibition halls ranging in size from 25,000 square feet of space to 94,500 square feet of space; a coliseum and stadium; and outdoor event space. For cultural attractions, it is home to eight museums and six performance facilities including the Music Hall. P.O. Box 159090, Dallas, TX 75315 (214) 670-8400 • www.fairpark.org

Cotton Bowl Stadium

Automobile Building 84,500 sq. ft. Centennial Hall 94,500 sq. ft. Food & Fiber Pavilion 25,000 sq. ft. Grand Place Building 50,000 sq. ft. Tower Building 40,000 sq. ft.

Embarcadero Building 27,000 sq. ft. Band Shell Cotton Bowl Stadium Fair Park Coliseum Livestock Pavilion & Arenas Pan American Arena Old Mill Inn Restaurant Plus: eight museums

Dallas Historical Art Deco Setting

FAIR PARK . . . A unique cultural and entertainment venue for successful events! Automobile Building Centennial Hall Food & Fiber Pavilion Grand Place Building Tower Building Embarcadero Building Band Shell

Cotton Bowl Stadium Fair Park Coliseum Livestock Pavilion & Arenas Pan American Arena Old Mill Inn Restaurant Plus: Eight Museums! www.fairpark.org

Located five minutes east of downtown Dallas P.O. Box159090, Dallas, Texas 75315 • For Rental Information Call 214.670.8400 Facilities SuperBook 2009

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FORD CENTER

History Home to the Oklahoma City Blazers (Central Hockey League), the Oklahoma City Yard Dawgz (arenafootball2) and now the Oklahoma City Thunder (NBA), Ford Center also plays host to major concerts, family shows, sporting events and world-class entertainment. While it is managed by SMG, the Ford Center is owned by the City of Oklahoma City and was the premier project of its visionary capital improvement program (MAPS) to finance new and upgraded sports, entertainment, cultural and convention facilities with a one-cent sales tax.

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The Oklahoma City metro enjoys a population of over 1.1 million residents who continue to support the Ford Center and the events it hosts...

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onveniently located just off I-40 in downtown Oklahoma City, and across the street from the Cox Business Convention Center, Ford Center is only 15 minutes from the Will Rogers World Airport. Both SMG-managed facilities are just steps away from numerous hotels, attractions, and dining and entertainment options in Downtown Oklahoma City and the flourishing Bricktown district.

Improvements On March 4, 2008, Oklahoma City voters overwhelmingly approved another temporary one-cent sales tax, which is expected to generate $121.6 million over 15 months to fund several major upgrades to the Ford Center. Plans include a grand entrance, multistory atrium, new restaurants, clubs, concession areas, bunker suites, loge boxes, roof top gardens, locker rooms, a warm-up basketball court, team offices and a 12,000-square-foot family fun zone. Capacities Ford Center offers a variety of seating configurations with varying capacities from 4,000 to 20,000. The arena is currently a spacious 586,000 with seating for up to 19,711 for concerts in-the-round, 19,231 with an end stage, 19,599 for basketball, 18,036 for hockey and 17,868 for arena football. The arena floor itself is 144' x 260', for a total of 34,074 square feet. With its permanent ice floor, portable insulated flooring system, portable basketball floor and portable arena football turf, Ford Center is equipped to accommodate a number of diverse event configurations. For maximum flexibility, Ford Center’s arena curtaining system features rigging capabilities and can create an intimate setting for any event.

Food & Beverage SAVOR… Catering by SMG provides exclusive in-house catering services, and currently manages three onsite restaurants, private bars, 24 concession stands and specialty vendors offering guests a wide variety of food and beverage choices. Ticketing Ford Center has partnered with Ticketmaster, allowing each of our clients to benefit from their advanced ticket distribution services and marketing solutions. Market Ford Center serves as the destination for the best in sports and entertainment for the Oklahoma City metro’s 1.1 million residents. In addition to millions of others throughout the region, citizens in Oklahoma City continue to support the Ford Center which is currently being renovated and re-designed thanks to the voter-approved tax increase to fund more than $100 million in upgrades.

FORD CENTER 100 West Reno,oooooooo Oklahoma City, OK 73102 (405) 602-8700; Fax: (405) 602-8505 • www.okfordcenter.com

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Facilities SuperBook 2009

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R E L I A N T PA R K

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eliant Park is the premier convention, tradeshow, entertainment and sports complex, located in Houston, the cultural and urban hub of Texas. Encompassing over 350 ...the premier acres and host to over 600 events per year, Reliant Park convention, Reliant Arena: With fixed seating in the main arena for consists of major facilities including Reliant Stadium, 5,000 and floor space encompassing approximately 25,000 square tradeshow and Reliant Center, Reliant Arena, and Reliant Astrodome. With feet, Reliant Arena is ideal for general sessions and events for over 1.6 million sq. ft. of total net meeting space and 26,000 entertainment less than 10,000. The arena’s pavilion also provides 1,700 fixed onsite parking spaces, Reliant Park hosts several of the largest and sports seats and is surrounded by over 325,000 square feet of exhibit conventions and trade shows every year including the Offshore space divisible into 4 halls. Reliant Arena also includes over complex Technology Conference, the International Systems and 18,000 square feet of meeting space. Automation Society, the Houston Auto Show, the International located in Reliant Stadium: The NFL’s only indoor/outdoor retractable Boat Sport and Travel Show, and the Reliant Park World Series Houston, the roof, natural grass stadium in which the turf can be removed to of Dog Shows. Home to the Houston Texans and the Houston cultural center utilize a 125,000-square-foot space for major general sessions, Livestock Show and Rodeo, Reliant Park was also the site of and beverage functions, exhibits, concerts, etc. In addition, the 2004 Super Bowl, 2006 Big 12 Championship, 2008 NCAA and urban hub food the stadium offers four massive concourse levels for special Men's Basketball South Regionals and will also host the 2010 of Texas. events. The design of the stadium roof provides a very flexible South Regionals and 2011 Men's Final Four Championship. rigging configuration for major audio and visual presentations. Reliant Center: Offering over 706,000 square feet of con200 suites complement the stadium. tiguous single-level exhibit space divisible into 11 separate Parking: Reliant Park has 26,000 parking spaces on-site. halls, Reliant Center boasts 72 meeting rooms configurable into over 100 Food & Beverage: All food and beverage services are provided by variations, 2 major conference centers, 118 loading docks, over 150,000 Connoisseur (catering) and Aramark (concessions). square feet of registration space and a technology infrastructure capable to Security: 24-hour on-site security service, EMT, 24-hour video camera provide high-speed T-1 internet access, pre-wired fiber optic cabling backsurveillance, automated fire-protection systems and emergency public bone, on-site production facilities, 120 television monitors, web-casting address systems and monitors. abilities and on-site support from SmartCity Networks. Exclusive services Website: www.reliantpark.com include telecommunications, electrical, food and beverage, security and Sales: Contact the Sales Department at 832.667.3976 and fax at event staffing. Each meeting room has its own dedicated sound, lighting 832.667.1454 and networking capabilities. There is a 280,000-square-foot marshalling Guest Services: On-site Guest Services desks are located throughout area on-site with over 200,000 square feet of space for shuttle transportaeach facility and provide directional, event and area attraction/hotel infortion. mation for all guests.

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RELIANT PARK One Reliant Park, Houston, TX 77054 (832) 667-1400 • Fax: (832) 667-1748 • www.reliantpark.com

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Facilities SuperBook 2009

TA C O M A D O M E

Overview 008 marks the 25th Anniversary of The Tacoma Dome and in that time we’ve seen and done it all, including record grosses for concerts and events of all kinds. We’ve hosted nationally prestigious events, such as the US Figure Skating Championships, (2) Collegiate Women’s Final Fours and the 1990 Goodwill Games, and continue to host the best in: Concerts and live events; Consumer shows, including Home and Garden, Boat, RV and Holiday Food & Gift; High school championships in football, wrestling, gymnastics and basketball; Family shows; graduations; professional sporting events including rodeos, wrestling, ice skating and more; and motor sports spectaculars such as Monster Jam and Arenacross.

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Location Conveniently located along Interstate 5 in the Seattle/Tacoma DMA, The Tacoma Dome sits in the heart of over 4 million event goers in Western Washington. We are located approximately 27 miles south of Seattle, 175 miles south of Vancouver, BC and 140 miles north of Portland, OR. We have over 2,500 parking spaces on-site with an additional 7,500 spaces in close proximity to the venue. We are also located next to a major transportation hub connecting the entire Puget Sound region via commuter rail, busses and light rail. Renovation In 2008 we installed the largest rigging grid in the Western Hemisphere that is roughly the size of a football field. Events can now load in and out in record time regardless of where the stage is located on the arena floor. To complement the new grid, we also recently completed the installation of an extensive curtaining system enabling promoters to create as large or as small a capacity as needed. We are now the only arena in the northwest that can play to houses set for as intimate as 1,000 people or as large as 23,000 people. In addition, 2009 will see the renovation of all artist dressing rooms and concession areas as well as the installation of digital advertising on concourses and the opening of a new VIP Club Lounge.

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The Tacoma Dome sits in the heart of over 4 million event goers in Western Washington.

The Tacoma Dome hosts events of all sizes, with capacities ranging from 1,000 – 23,000 people. We are one of the most versatile arenas in the country due to the fact that 65% of our seating is moveable. Our curtaining system also lets promoters increase or decrease the size of the house as needed and curtain off the entire upper level if desired. With so much flexibility, we can build the house to a specific capacity and then open up additional seating by simply opening up curtains.

Theater We are pleased to offer promoters the opportunity to host shows in a theater setting with smaller capacities ranging from 3,000-7,000 people. When in theater mode, event-goers feel like they’re in a smaller, more intimate venue because the rest of the arena is curtained off, thereby enhancing the experience of both artist and attendee.

Marketing We are pleased to be able to offer promoters a full array of in-house marketing services, from media placement and group sales to grass roots and email/web campaigns. We are happy to offer as much assistance to promoters as needed in order to maximize ticket sales and event profits. Experience With 25 years of experience hosting live events, we guarantee that you’ll be satisfied with the level of service you receive, not only from the Dome staff, but also with our contracted partners: Ticketmaster is the ticket provider for all events. Centerplate is the provider of all food and beverage services. StaffPro is the provider of all security, ticket takers and ushers. Everyone here at the Tacoma Dome is committed to the highest degree of customer service and promoter satisfaction. We welcome the chance to earn your business!

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TACOMA DOME 2727 East D Street, Tacoma, WA 98421 Phone: (253) 272-3663, Fax: (253) 593-7620 • www.tacomadome.org

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Facilities SuperBook 2009

Thepromoterwishlist:

Record setting concert grosses. The most adaptable venue in the northwest with seating configurations ranging from 1,000 â&#x20AC;&#x201C; 23,000 seats. New arena curtaining system that creates an intimate experience with any configuration. Newly renovated artist dressing rooms. Newly renovated concession areas and VIP Club coming in â&#x20AC;&#x2DC;09. Strategic location on I-5 in the center of 4 million event-goers. Installation of the largest rigging grid in the Western Hemisphere that creates quick load-ins and outs. Spacious backstage and loading areas. Promoter option for labor. Plenty of parking with 2,500 spaces at the venue and another 7,500 spaces within a 5-minute walk.

We've got it all. For booking information, contact Rob Henson at (253) 272-3663 or rhenson@tacomadome.org.

T A C O

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TOYOTA CENTER & THREE RIVERS CONVENTION CENTER

hree Rivers is the confluence of everything that makes for great events: from the versatility of the Toyota Center to the distinctive Three Rivers Convention Center with our dedicated staff serving you all along the way. Centrally located between Seattle, Portland, Spokane, and Boise in the Tri-Cities community of 250,000, Three Rivers is surrounded by worldclass wine regions, top-rated golf, miles of riverfront parks and trails, and abundant dining, shopping, and accommodation options.

Toyota Center Comfortably seating 5,000 to 7,000 in six configurations, the Toyota Center is superbly suited for entertainment, sports, trade shows, and meetings. The facility’s concourse provides access to concessions and amenities, and private suites provide exclusive viewing for VIP attendees. A separate banquet area accommodates groups up to 250 with a dance floor, private entrance, and full-service bar.

Seating Capacity: 7,000 Exhibit space: 27,000 sq ft Banquet space: 3,000 sq ft Dessing rooms: 5 VIP suites: 11 Press box Ice rink Xenon Supertrouper spotlights: 2 Rigging & staging Catering room

Three Rivers Convention Center The 75,000-square-foot Three Rivers Convention Center is ideal for meetings and conventions. The Great Hall provides 21,600 square feet easily transformed into a ballroom accommodating 1,500 or subdivided into smaller spaces. The Convention Center also includes meeting rooms, a soaring glass foyer, private board room, and Cyber Café.

Total space: 75,000 sq ft Great Hall: 21,600 sq ft Foyer: 14,000 sq ft Meeting rooms: 13 Latest A/V Technology Programmable lighting In-House caterer On-site managers and staff Flexible restrooms by group Wi-Fi Internet

The Three Rivers Campus is managed by VenuWorks (formerly Compass Facility Management), the third-largest facilities management company in the United States. VenuWorks is well known for its success in providing full management services for arenas, theaters, and convention centers, which are primarily under the governance of municipalities, counties, colleges, and universities. It also manages food and beverage operations, performs feasibility studies, does consulting work and provides event booking and promotion services.

7016 W. Grandridge Boulevard, Kennewick, WA 99336 (509) 737-3700; Fax: (509)735-9431 www.yourtoyotacenter.com • www.threeriversconventioncenter.com

The West

Facilities SuperBook 2009

OKLAHOMA

BOK CENTER 200 S. Denver Tulsa, OK 74103 (918) 894-4444; Fax: (918) 894-4445 www.bokcenter.com General Manager: John Bolton

Tulsa’s Newest Masterpiece Snapshot: The BOK Center, located in downtown Tulsa, and managed by SMG, is one of the latest, state-of-theart sports and entertainment venues in the country. Designed to host major concerts, family shows, AF2’s Tulsa Talons, CHL’s Tulsa Oilers and other world-class entertainment, the venue is expected to attract people of all ages and backgrounds. Capacities: Center Stage - 19,199; Basketball - 17,839; Hockey - 17,096; Concert/180 End Stage: - 12,753; Half-House - 11,090; Theater - 6,337 (with its innovative curtaining system, arena staff can cater to the needs of each show by varying the number of seats available).

OKLAHOMA

FORD CENTER 100 West Reno Oklahoma City, OK 73102 (405) 602-8700; Fax: (405) 602.8505 www.okfordcenter.com General Manager: Gary Desjardins

Snapshot: Oklahoma’s state-of-the-art sports and entertainment showcase, the Ford Center is home to the Oklahoma City Thunder NBA team, the Oklahoma City Blazers (Central Hockey League), and the Oklahoma City Yard Dawgz (arenafootball2). The Ford Center also plays host to major concerts, family events, ice shows, sporting events and the latest in show stopping entertainment. Since its opening in 2002, a number of improvements have been made to the facility and including new speakers installed in the club and suite area and new video boards. Other improvements planned are: multistory atrium, new restaurants clubs & concession areas, bunker suites, loge and sky boxes, roof top gardens, locker rooms, a warm-up basketball court, team offices and a 12,000-sq.-ft. family fun zone.

Facilities SuperBook 2009

Backstage Areas: 5 Star Dressing Rooms; Green Room; 4 Locker Rooms; 1 Officials Locker Rooms, 2 Trainer Rooms; Office, Lounge; Promoter’s Lounge, 3 Production Offices. Food & Beverage: 7 local restaurants/vendors, in addition to inhouse catering, 14 concession stands and 16 food carts. Audience Amenities: $4-million, center-hung scoreboard and 360-degree LED ribbon board; state-of-the-art marquee with audio; ceiling has lapendary banners that improve acoustics. Premium Seating: ONEOK Premium Level hosts the 38 suites, including the 4 Cox Business Event Suites, 20 Loge Boxes, 682 club seats, and the private ONEOK Club Lounge; members have a VIP entrance and private elevators to take to reach the floor. Marketing: marketing department with in-house advertising agency; media planning/media buying, public relations, group sales, grassroots marketing, thirdparty promotional tie-ins, database marketing and cross-promotions. Demographics: The BOK Center is ideally located with over 890,000 people in DMA and over 4.8 million people within 150 miles.

Capacities: 4,000 - 20,000+. 586,000sq.-ft. arena seats up to 20,817 for concerts in-the-round, 20,231 with an end stage, 19,675 for basketball, 18,178 for hockey and 17,884 for arena football. Arena Floor: 34,074 sq. ft. Staging: Our SICO portable stage has a maximum size of 80’ x 40’ with adjustable height from 4’ and 6’. Backstage Areas: 6 dressing rooms, including star dressing rooms and referee/official’s dressing rooms; 4 locker rooms; one green room and two production offices, press area (906-sq.-ft. lobby and 266-sq.-ft. lounge). Food & Beverage: SAVOR… Catering by SMG provides exclusive in-house catering services, 3 restaurants, private bars, 24 concession stands. Amenities: 3,380 club seats, 49 executive suites and 7 Oklahoma State Park Suites with exclusive access to full-service bars, restaurants and concessions; 4sided video scoreboard, a 360-degree LED ring, and video boards. Marketing: Full service, in-house marketing department. Demographics: The Oklahoma City MSA enjoys a population of over 1.1 million. See ad on page 44

The West

TEXAS

AMERICANBANK CENTER 901 N. Shoreline Corpus Christi, TX 78403 (361) 826-4100; Fax: (361) 826-4905 www.americanbankcenter.com General Manager: Marc Solis

Corpus Christi’s Premier Event Center Snapshot: AmericanBank Center is located downtown in the Sparking City by the Sea, along the beautiful Corpus Christi bayfront. The architecturally pleasing building includes an Arena, Auditorium, and Convention Center. From sparkling glass to Texas limestone, the center’s improved facilities are a pleasure to see and experience. The AmericanBank Center Arena is home to the CHL’s Corpus Christi Rayz hockey team, the Corpus Christi Sharks arena football2 team, and the Texas A&M University-Corpus Christi Southern Conference Islanders Basketball teams. The AmericanBank

TEXAS

FAIR PARK, DALLAS 1300 Robert B. Cullum Blvd at Grand Ave Dallas, TX 75210 P.O. Box 159090 Dallas, TX 75315 (214) 670-8400; Fax: (214) 670-8907 www.fairpark.org Executive General Manager: Daniel Huerta Sales Manager: Steven Flores

Snapshot: A 1930’s Art Deco Cultural and Entertainment Venue, a national historic landmark since 1986, and home to the 1936 World’s Fair, Fair Park is conveniently located two miles east of downtown Dallas and one of the most unique venues in the country. During the last 10 years a number of the exhibition styled buildings have been renovated and restored to their original 1936 grandeur including restoring the beautiful Art Deco murals and bas relief ’s on the Centennial Hall, Food & Fiber Building, Automobile Building and Tower Building. In addition to the

Center Selena Auditorium, originally built in 1979, has earned an Outstanding Acoustical Rating and has been one of the most attended venues for entertainment in the Coastal Bend area. Seating Capacities: AmericanBank Center Arena – 9,000 +; Selena Auditorium – 2,500. Exhibition Space: 76,500 sq. ft. (total); Bayview Ballroom – 20,000 sq. ft.; Watergarden Room – 25,366 sq. ft. Staging: StageRight brand stage, full capabilities for any size event. Sound/Lighting: State-of-the-art arena lighting system and arena sound system. Backstage Areas: 5 dressing rooms, 2 production offices, 2 loading docks, 2 separate load in/out doors, secure loading dock. Food & Beverage: Award-winning Centerplate provides in-house catering and concessions. Parking: 2,000-2,500 parking spaces within five blocks of the building. Up to 6,500 spaces available for large events. Marketing: full-service, in-house Marketing Department. Demographics: Serves a market of more than 500,000; Located just two hours from San Antonio, 3 hours from Houston. See ad on page 65

façade of the Band Shell, an open air amphitheater, the unique lighting has been restored as well as the bench seats. Capacities: over 850,000 sq. ft. of rentable space including seven exhibition halls ranging in size from 25,000 sq. ft. of space to 94,500 sq. feet. of space; 6 performance facilities including the Music Hall. The Cotton Bowl Stadium has 90,000+ permanent chairback seats; Fair Park Coliseum—28,000 sq. ft. arena floor with 9,552 seats; The Band Shell is an open-air amphitheater with 3,800 permanent seats and a seating capacity of 4,500; Automobile Building—84,500 sq. ft.; Centennial Hall—94,500 sq ft.; Food & Fiber Pavilion—25,000 sq. ft.; Grand Place Building—50,000 sq. ft.; Tower Building—40,000 sq ft.; Embarcadero Building—27,000 sq. ft. Parking: 9,251 parking spaces inside the park and 7,250 formal parking spaces immediately adjacent to the park. Market: visited by over 7 million people each year; site for more than 1,200 special events and cultural festivals. See ad on page 67

TEXAS

DODGE ARENA 2600 North 23rd Street (Hwy 336) Hidalgo, TX 78557 (956) 843-6688; Fax: (956) 843-5547 www.dodgearena.com General Manager: James Bricker

Snapshot: The Dodge Arena is located in Hidalgo, Texas, just minutes from the U.S.-Mexico border. Since its opening in October 2003, this $23-million multipurpose complex is one of its kind in the area and has consistently ranked in the top 100 venues worldwide. Permanent Dodge Arena tenants include the CHL Rio Grande Valley Killer Bees, AF2 Rio Grande Valley Dorados, and the NBA-D League Rio Grande Valley Vipers. Capacities: 6,800-seat arena that will configure up to 5,500-seats for ice hockey, football and soccer and a center stage concert capacity of 6,800-seats. Backstage Areas: 2 main artist dressing rooms; 3 locker rooms that also serve as dressing rooms; private catering room; production office; accounting office.

TEXAS

RELIANT PARK One Reliant Park Houston, TX 77054 (832) 667-1400; Fax: (832) 667-1748 www.reliantpark.com Assistant General Manager: Jeff Gaines

Snapshot: Reliant Park is the premier entertainment, sports, convention, tradeshow and special event complex located in Houston’s South Main corridor. The complex features three distinct facilities – Reliant Stadium, Reliant Center and Reliant Arena. Reliant Park encompasses 350 acres has 26,000 parking spaces and hosts more 600 events per year. Capacities: Reliant Stadium (71,500 seats and 125,000 sq. ft. of space for general sessions, catered functions and/or exhibits). Reliant Center (1.4 million gross sq.ft/706,213 sq. ft of single level contiguous exhibit space divisible into 11 separate halls also has 61 meeting

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Food & Beverage: 3 concessions areas; lounge/meeting room in the VIP entrance for club and suite holders; fullservice bar off the concourse; suite level features a small bar exclusively for suite holders. Audience Amenities: 508 luxury club seats and 26 private suites, complete with VIP parking passes, and access to exclusive VIP bars and lounges. Parking: 2,200 surface parking spaces, with one designated VIP parking lot for suite and club seat holders. Marketing: full-service in-house marketing department that offers assistance with the production and placement of traditional media in both the United States and Mexico; marketing tools offered include: email blasts, web advertising, street team advertising, and advertising on Arena’s closed circuit television, Jumbotron, and outdoor marquee. Demographics: The Dodge Arena has a customer base of more than 2.7 million people (1 million along the U.S. side of the border, 1.7 million along the Mexican side of the border), and is located in an area of South Texas known as the Rio Grande Valley. The Valley is in the top 100 television markets, and is the 10th largest Hispanic DMA (86% of the population is Hispanic). See ad on page 66

rooms). Reliant Arena (approximately 8,000 seats and a 2,000-seat pavilion and 350,000 sq. ft. of exhibit space). The key feature of the Reliant Park complex is its flexibility. With four unique and adaptable venues, the Reliant Park complex has the versatility to accommodate any variety of events ranging from corporate meetings and team building seminars, to employee appreciation and holiday parties! Backstage areas: 4 meeting rooms and 20,000 sq. ft backstage floor space 2 Locker rooms with showers and 15,000 sq. ft of catering/hospitality area. Marketing: An email database of 170,000 for pre-sales and special offers. Parking: 26,000 spaces. Demographics: Houston is the fourth most populous city in the United States. The greater Houston metropolitan area has a population of approximately 4 million people. The Houston City Statistical Area (CSA) covers 12,476 square miles. Houston is also a major media market, ranking 10th in size. See ad on page 71

Facilities SuperBook 2009

WASHINGTON

SEATTLE CENTER, INCLUDING KEYARENA AND MCCAW HALL 305 Harrison Street, Seattle, WA 98109 (206) 684-7202; Fax: (206) 684-7366 Event Sales Representative/KeyArena: Sheryl Brown, Sr. Event Sales Representative/McCaw Hall: Alison McGuire, Sr. Event Sales Manager/General: Karin Butler, www.seattlecenter.com/booking

Create your Seattle Center Experience! Snapshot: Seattle Center is a unique urban park featuring Seattle’s premier event facilities, including KeyArena and McCaw Hall, situated on beautifully landscaped 74-acre campus that includes 17 acres of open space, with pleasant outdoor courtyards, fountains and lush green spaces for relaxation. Event facilities are set alongside more than 30 cultural, educational, sports and entertainment organizations, including

famous attractions like the Space Needle and International Fountain. McCaw Hall at Seattle Center features two auditoriums, elegant function spaces, and stunning architecture. KeyArena: Concerts up to 15,500 full house, or 7,400 Lower Bowl only with upper level curtain system; Basketball up to 16,200; Hockey up to 10,400. McCaw Hall – up to 2,900 full house, or 1,450 “intimate house” configuration using only Orchestra and First Tier levels; Includes: The 2,900-seat Susan Brotman Auditorium; 381-seat, stateof-the art Nesholm Family Lecture Hall; and beautifully appointed Lobbies and Reception Rooms. Exhibition Space: additional exhibition facilities include: 34,000-sq.-ft Exhibition Hall and 12,500-sq.-ft. Fisher Pavilion. Staging: KeyArena features a StageRight 40’ x 60’ x 4’-6’.5” adjustable height rolling stage.; McCaw Hall proscenium is 60’w x35’h, plus 3,600 square feet stage left. Demographics: diverse metropolitan populace of over 3,500,000 in the Greater Seattle Area; Seattle Center receives 12 million visitors per year. See ad on page 75

2727 East D Street Tacoma, WA 98421 (253) 272-3663; Fax: (253) 593-7620 www.tacomadome.org Deputy Director: Rob Henson

Snapshot: The Tacoma Dome is a multi-purpose arena that can host events of any kind with capacities up to 23,000 people, including concerts, family shows, sporting events, conferences and trade shows. Capacities: Due to the fact that 65% of our seating is moveable and with the addition of our recently installed curtaining system, we can host events ranging from 1,000 – 23,000 people and place them in as intimate or as large a setting as needed. Exhibition Space: Attached to the arena is an Exhibition Hall that contains 28,800 square feet of space for meetings, conferences and events.

Facilities SuperBook 2009

UNITED SPIRIT ARENA 1701 Indiana Avenue Lubbock, TX 79409-2200 (806) 742-7362; Fax: (806) 742-7557 www.unitedspiritarena.com Director: Kent Meredith Associate Director: Cindy Harper (booking)

“The Entertainment Showcase of West Texas” Snapshot: This year United Spirit Arena celebrates its 9th year of operation as the Entertainment Showcase of West Texas. Since its opening in November 1999, United Spirit Arena has hosted a wide array of events, from concerts and family shows to trade shows and conventions. Headline performances and events have included Elton John, KISS, Aerosmith, George Strait, Eagles, Cher, Shania Twain, Pearl Jam, Harlem Globetrotters and World Wrestling Entertainment. Capacities: United Spirit Arena can accommodate 15,000 fans in-the-round

WASHINGTON

TACOMA DOME

TEXAS

Backstage Areas: 3 production offices and 13 newly renovated dressing rooms; abundant storage space located backstage. Food & Beverage: Centerplate is the exclusive provider of food and beverage services at the arena, as well as the operator of McKinley’s Grill Restaurant (open during most events). New Features: largest rigging grid in the Western Hemisphere, approximately the size of a football field, that makes load ins and outs a breeze; 2009 will see the renovation of existing concession areas as well as the installation of digital signage and a new VIP club Parking: 2,500 onsite; 7,500+ in close proximity to the arena. Marketing: Full array of marketing services, ranging from media buying to group sales. Demographics: More than 4 million in area See ad on page 73

TOYOTA CENTER/TOYOTA ARENA/THREE RIVERS CONVENTION CENTER 7016 W Grandridge Blvd Kennewick, WA 99336 (509) 737-3700; Fax: FAX: (509) 735-4699 www.yourtoyotacenter.com www.yourtoyotaarena.com www.threeriversconventioncenter.com Executive Director: Jeff Kossow

“Experience Three Rivers” Snapshot: Managed by VenuWorks, Three Rivers includes The Toyota Center, a 7,000-seat venue that is home to WHL’s Tri-City Americans and the af2’s Tri-Cities Fever; the 17,000-sq-ft, 350-seat Toyota Arena, and the Three Rivers Convention Center, featuring more than 50,000 sq. ft. of meeting/exhibition space, 14,000 sq. ft. of pre-function space, loading docks, a conference room, and a 1,600-sq.-ft. Cyber Café and patio. Seating: (Toyota Center)—In the

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and approximately 12,000 end-stage, and has half-house capabilities. Exhibition Space: The facility features 81,017 square feet of concourse space and 31,916 square feet of arena floor, and covers a total of 204,025 square feet. Backstage Areas: 4 concourse-level meeting rooms, 6 dressing rooms, a practice gym, a media work room, a press conference room. Special Seating: 24 luxury suites. Food & Beverage: a spacious food court, 10 fixed concession stands; catering and concession service provided by Sodexho Sports & Leisure Services. Box Office/Ticketing: Select-a-Seat of Lubbock, (806)770-2000. Market/demographics: Lubbock expands over 104.6 square miles, holds a population of 209,000, and maintains a market draw of 1,000,000 people in West Texas, Eastern New Mexico, and the Texas Panhandle. The United Spirit Arena is located on the Texas Tech University campus, which has over 28,000 students and is the largest of four colleges and universities in Lubbock. See ad on page 64

Round 7,715; End Stage 5,579; Half House 3,435; Theater Set 2,031; Basketball 6,147. Audience Amenities: 11 Suites; The Sunset Lounge, the Toyota Center’s banquet room, provides versatile space to accommodate groups from 250 to 500 people, with 3,000 square feet, a 29’x26’ dance floor, and private entrance. Sound/Lighting: Full range, sound reinforcement suspended from arena grid. Sound control room is located on the third level, multiple patch bays around the arena walls at floor level as well as the press box. Mercury vapor lighting – 10 minute warm-up/cooldown time. Three separate rings, outer stands – 3,000 watts. Two super trooper long throws. Backstage Areas: Locker/Dressing rooms equipped with shower and toilet facilities (5 rooms total); Green Room; Production/First Aide Room. Food & Beverage: Toyota Center – 10 concessions stands; Catering provided by Centerplate. Parking: 1,300 parking spaces, including over thirty ADA parking spaces. Marketing: co-promotional services, in house marketing. See ad on page 74

BRITISH COLUMBIA

GENERAL MOTORS PLACE 800 Griffiths Way Vancouver, B.C. V6B 6G1 (604) 899-7400; Fax: (604) 899-7490 www.generalmotorsplace.com Manager of Event Sales: Tyler Mervyn

CANADA

ALBERTA BRITISH COLUMBIA MANITOBA NEW BRUNSWICK NOVA SCOTIA ONTARIO

Snapshot: In addition to being home to the Vancouver Canucks, General Motors Place is one of the most active entertainment venues in North America. Since it opened in September 1995, General Motors Place has attracted the biggest names in show business to its stage and has welcomed more than 16.5 million visitors through its doors. Capacities: Hockey 16,908, End Stage 180: 12,285, Center Stage: 18,337, Concert Bowl: 10,420 Theatre Bowl: 5,990 (complete with curtain system). Backstage Areas: 13 backstage rooms; 4 Hospitality Suites accommodating groups of 20-120.

MANITOBA

PRINCE EDWARD ISLAND QUEBEC SASKATCHEWAN

MTS CENTRE 300 Portage Ave. Winnipeg, MB R3C 5S4 (204) 987-7825; Fax: (204) 926-5555 www.mtscentre.ca Vice President/General Manager: Kevin Donnelly, Sr.

Snapshot: Since opening in November 2004, the MTS Centre has consistently ranked among the busiest entertainment facilities in the world. Each and every year, the MTS Centre hosts at least 140 events ranging from international hockey, to concerts by some of the biggest names in the music industry, to many other world renowned shows such as Cirque du Soleil and Walking with Dinosaurs. 3.8-million patrons passed through the turnstiles in the facility’s first 40 months of operation. Capacities: up to 16,000 concert-goers; its RBC Theatre configuration with state-of-the-art curtaining system— creates intimate concert setting for audiences as small as 3,500.

Staging: Right Staging System. Sound/Lighting: New state-of-the-art 150,000 Watt L-Acoustics line source array system; a new LED Video Display system, including a center hung scoreboard unit incorporating four large 10mm HD ready main LED screens supported by four corner screens and top and bottom video rings using 20mm LED technology; 360 degree ProAd LED Video ring around the upper seating bowl. Food & Beverage: Over 30 concessions located on our two main public concourses; all F/B services by ARAMARK. Parking: 565 spaces onsite, over 7,000 spaces within an easy walking distance. A Public transit (SKYTRAIN) station located across the street from the venue. Demographics: 2.6 million within a 70-mile radius. See ad on Page 79

Exhibition Space: Retractable seating system can expand event floor to 245’ x 115’. Staging: in-house modular portable staging system, 4-6’ high, valhoffer- 60’ x 40’ or combined with scaffolding to 56’ x 72’ x 5’ high. Backstage Areas: 4 Premier Artist Dressing Rooms; 6 team dressing rooms; catering room; production/management offices. Food & Beverage: A large variety of concession offerings, managed by Centerplate; Exchange Restaurant & Beer. Audience Amenities: 50 private suites and club seating/lounge program available. Four sided 16’ x 16’ centre hung video unit (capable of recessing to rigging beams when not in use) and power-ring/ribbon board with full multi-media design/creation services. Marketing: Full-service in-house marketing/promotion department. Demographics: The capital city of the province of Manitoba and a major Canadian and regional city with a population of 712,700. Winnipeg Draws from population base of approximately 8 million people.

Facilities SuperBook 2009

GENERAL MOTORS PLACE

Management professionals will work to ensure a successful fficially opening its doors on September 21, 1995, event both back of house and front of house. Our in-house General Motors Place has become symbolic of catering specialists bring a regional focus while supporting the Vancouver’s proud identity, attracting over 16.5 million The arena city’s image as a culinary destination. Our menu features both visitors through its doors and serving as the city’s ambasclassic and arena favorites as well as an extensive selection of sador and host to the world of sports and entertainment. is centered our Chef’s signature items. Geography and Market between the Capacities In the Pacific Northwest, set against a backdrop of snowWith a maximum seated capacity of 18,337 for an in the capped mountains and the glittering Pacific Ocean, Vancouver is rails of round set up, the arena offers scaleable seating configurations one of the most beautiful cities in the world. As Canada’s third ranging from the Pontiac Theatre bowl (5,990, complete with largest city, it offers a market of 2.6 million people within a 70SkyTrain, curtain system) to an end stage 270 degree concert set up of mile radius and serves as Canada’s gateway to the Pacific Rim. Vancouver’s General Motors Place is situated in the heart of the city’s the13,937. The arena converts quickly and simply between seatatre and entertainment district and is within walking distance ing modes with a unique curtain system for an intimate feel. rapid transit of the city’s commercial and residential core. The arena is The arena floor offers 17,000 sq.ft. of column free space and system, and centered between the rails of SkyTrain, Vancouver’s rapid can accommodate 1,200 guests reception style and over 1,000 transit system, and is within easy walking distance to 7,000 guests for a formal sit down dinner. Hospitality suites accomis within easy parking spaces. modating 20-120 are also available. See our complete list of Rock Royalty, Presidents and Queens configurations and capacities below. walking Home to the Vancouver Canucks of the National Hockey Ticketing distance to League, General Motors Place has hosted numerous national General Motors Place works with Ticket Master Canada and international events over the years, as well as welcomed a 7,000 parking to provide exclusive ticket distribution and box office countless number of world-renowned personalities, including management. They are connected to the Western Canadian spaces. former U.S. President Bill Clinton, HRH Queen Elizabeth II, and distribution His Holiness the Dalai Lama. Our list top-tier entertainers system, internet, Seating Capacities: include; The Police, U2, Coldplay, Tim and Faith, AC/DC, Celine phone in center, End Stage 180: 12,285 ATM style kiosks Dion, Justin Timberlake, Elton John, Metallica, Billy Joel, End Stage 240: 12,768 and a comprehensive client Aerosmith, Bon Jovi, Andrea Bocelli and Christine Aguilera among others. End Stage 270: 13,937 database. We work closely with a wide variety of promoters and event producers to A golden future ensure that Vancouver continues to enjoy the world’s top talent and End Stage 360: 17,406 Serving as the primary ice experiences the best mix of sports and entertainment events. Center Stage: 18,337 hockey venue for the XXI Services and Amenities Concert Bowl: 10,420 Winter Olympic Games in Highly praised for its comfortable seating and superior sightlines, visitor Pontiac Theatre Bowl: 5,990 2010, General Motors hospitality lies at the heart of this 475,000-sq.-ft. arena. We offer state-ofBasketball: 17,333 Place will once again be the-art technology featuring: the acoustic design of a concert hall, as much front and center as the eyes electrical capacity as a small power plant, world-class telecommunications Hockey: 16,908 of the world will be focused infrastructure and broadcast facilities plus the latest in LED video board Ice Show: 17,072 on Vancouver. technology. Offering a full range of services, our team of Event

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800 Griffiths Way, Vancouver, B. C., Canada V6B 6G1 (604) 899-7400 • Fax: (604) 899-7401 • www.generalmotorsplace.com

Facilities SuperBook 2009

Canada

ONTARIO

SCOTIABANK PLACE 1000 Palladium Drive Ottawa, Ontario, K2V 1A5 (613) 599-0140: Fax: (613) 599-9284 www.scotiabankplace.com Vice President & Executive Director: Tom Conroy

Snapshot: Having opened in 1996, this 18,500-seat multi-purpose sports and entertainment facility was re-named Scotiabank Place as of January 13, 2006 and is the home ice for the National Hockey League Ottawa Senators. Seating Capacities: 3,972 - 18,500 seating capacity. Stage: 80’ W X 48’ D, Adjustable from 48” to 78”; 3 Sets of Adjustable Stairs, 176 Linear Feet of Toe Rail and Hand Rail. Arena Floor: 200’ X 85’ (17,000 sq. ft.), 218’ X 85’ with West End Risers Retracted; 500 lbs./sq. ft. Load Capacity, Smooth Concrete.

Dressing Rooms/Backstage Areas: 1 Star Dressing Room 1 Production Office - Promoter (TV Work Room); 2 Star Dressing Rooms; 2 Star Dressing Rooms; 2 Large Team Rooms; Production Office - Tour (Interview Room); 1 Media Work Room; 2 Small Photo work Rooms with Dark Area. Lighting: Halogen Sports Package (150 Foot Candles), Dimmable Quartz, Metal Halide (125 Foot Candles) house lighting; all computer run and can be designed for any event. 8 Xenon Super Troupers spotlights. Sound: EAW Four Way 8-Cluster System with Automated Signal Processing; Clear Com Intercom In-House System With Patch Points on All Levels. Food & Beverage: All catering is done in-house by Aramark. Scoreboard: White Way Four Sided Multi-Sport Display, 26’ High, 30’ Wide; Four Sided High Resolution Video Board (9’ X 12’ Viewable Area) 12mm L.E.D. Display; 360 degree Power Ring Video Board on 200 Level Balcony Face.

TORONTO

ELGIN AND WINTER GARDEN THEATRE CENTRE 189 Yonge Street Toronto, Ontario, Canada M5B 1M4 (416) 325-4144; Fax: (416) 314-3583 www.heritagetrust.on.ca Manager of Bookings and Events: Kevin Harris

More Than Just A Theatre!

Cascading reception lobbies range from small intimate gatherings to 900 people. “Dinner on Stage” events – 80. Backstage Areas: Plentiful dressings rooms in backstage areas (single to chorus size), stage management offices, crew rooms, wardrobe rooms. Two rehearsal studios with washrooms, dressing rooms and kitchen; large loading dock, freight elevator. Food & Beverage: Six separate bar areas; wine, beer, liquor, water, soft drinks; preferred caterers list available to clients. Demographics: Toronto, the largest city in Canada, has more than 2.5 million residents, Toronto is at the heart of the Greater Toronto Area, which has a populate of more than 5 million.

Snapshot: Originally built in 1913 for vaudeville and silent films, the complex contains two distinct and separate theatres, one sitting atop the other. The complex is a multi-use facility hosting live performances, corporate events, receptions, film and photo shoots. The centre offers a wide range of programming from musicals, dramas, comedies, dance, operas, family shows, concerts, readings, and screenings from the Toronto International Film Festival. Capacities: Elgin Theatre -1,561; Winter Garden Theatre - 992;

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Canada

Facilities SuperBook 2009

PUERTO RICO & THE CARIBBEAN

PUERTO RICO

COLISEO DE PUERTO RICO 500 Arterial B Street Hato Rey, PR 00918 (787) 777-0800 Fax: (787) 777-0809 www.coliseodepuertorico.com General Manager: Wesley Elizabeth Cullen

Entertainment like never seen before Snapshot: Since its opening in September 4, 2004, the Coliseo de Puerto Rico has hosted more than 240 events like Usher, Andrea Boccelli, Carlos Santana, Juanes, The Rolling Stones, Elton John, Bon Jovi, Ricky Martin, Maná, NBA, NHL exhibition game, AF2, among others. The Coliseo de Puerto Rico has 26 Corporate Suites, 1,000 club seats, 2 party suites, 1 VIP Lounge with private elevator to create a fabulous VIP experience. It also can accommodate audiences of up

to 18,000 people; offers the highest technology in theatrical systems of light and sound, and can host events such as concerts, shows, sporting events, exhibitions, conferences, and theatrical plays. Capacities: Concerts End Stage 240 – 15,694; End Stage 180 – 14,730; Boxing or Wrestling - 18,163; Basketball -17,024; Hockey Ice Rink Size 200’x 85’ – 15,635, Half House – 10,959; Theater Style – 3,093. Staging: Stage Right 88’ x 48’ max, adjustable from 4’ to 6’ in 2” increments; four stairs units; 80’ stage right barricade; pipe & drape 200’. Lighting: Lighting-Metal Halide working lights with dimmable quartz system for instant strike plus shutters for instant blackout available; 4 super 80 Gladiator III spotlights; 2 Lumex Gladiator II spotslights; 1 satellite ISTAGING spotlight. Food & Beverage: 16 food concessions stands plus 6 onsite concessions restaurants and 5 bar concessions. See ad on page 83

Facilities

Entertainment/Sports/Performances/Exhibitions/ Concerts/Competition/Shows/Special Events

In-depth Regional listings of Arenas, Civic Centers, Coliseums, Auditoriums, Stadiums, Convention Centers, Theaters, PACs, Amphitheaters, University Venues, Fairgrounds, Special Event Venues

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COLISEO DE PUERTO RICO

Embedded in a property of 11.03 acres in the heart of the banking district in San Juan, Puerto Rico, the Coliseo offers a diversity of services and opportunities to maximize any showing in agenda. Sports and show business can certainly find their place at the Coliseo de Puerto Rico. Its dimensions have aided in placing Puerto Rico as an important entertainment spot at a world-wide level.

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Embedded in a property of 11.03 acres in the heart of the banking district in San Juan, Puerto Rico...

“

ir Elton John, Ricky Martin, Sting, The Rolling Stones and Van Halen… What could they have in common besides been highly acclaimed international stars? They all have starred at the Coliseo de Puerto Rico José Miguel Agrelot. This modern and state-of-the-art venue has been home to the most prestigious international shows, concerts and sporting events.

Renowned show business and special events producers are looking towards the Coliseo de Puerto Rico as the best prepared, most promising events venue in modern days. It is highly acknowledged by the development of upscale concerts such as Ricky Martin’s 2007 Black and White Tour which had 4 sold out shows, 55,000 attendees and generated $4 million in gross ticket sales.

Up to date, more than 1.8 million fans have visited and enjoyed the more than 240 events and productions celebrated at the Coliseo. During the past three years these events have generated more than $78 million in gross ticket sales. The Coliseo is a three-level structure with dimensions large enough to accommodate up to 18,500 visitors at center stage concert set up. Basketball games can sit up to 17,024, while end stage concerts can hold 15,694. This state-of-the-art structure has emerged as a foundation for the development of high-end productions. It has among its special attributes 26 suites, 2 party suites, one VIP Club Lounge, 1,000 Club seats, 4 food courts with over 30 concessions and more than 100 novelty vending areas, 4 dressing rooms, 5 locker rooms, eight sided LED Scoreboard and 2 scoreboards with message center. Additional

features include 2 meeting rooms, a press room, a media work room, a production office, an exterior plaza with landscaping design, sound system designed by “Pro Sound,” and five to six hours loading capacity. The Coliseo also takes care of the safety aspect with a security center and a patron services and first aid room.

The Coliseo has NBA and NHL standards and includes, among other amenities, a system to create an ice floor, which contains 51,200 linear feet or 9.7 miles of tubing for the liquid gas to go through. This highly acclaimed edifice has already been recipient of several recognitions, among them, the prestigious award International Large Venue of the Year, granted by Pollstar Concert Industry Awards, and a 2007 Facilities Prime Site Award Winner. Other international artists that have presented their talent successfully at the Coliseo include Andrea Bocelli, Santana, Bon Jovi, Usher and Alejandro Sanz. The list also includes local and Latin American stars such as Luis Fonsi, Ednita Nazario, Juanes and Shakira. With its privileged location near the Caribbean’s largest shopping mall, national chain hotels and fine dining locations, the Coliseo offers a world of opportunities for any international event.

COLISEO DE PUERTO RICO 500 Arterial B Street, Hato Rey, PR 00918 (787) 777-0800 • Fax: (787) 777-0809 • www.coliseodepuertorico.com

Caribbean

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Products & Services

Resource Directory: Booking Agents, Promoters, Talent Buyers & Special Event Planners

Ungerboeck Systems International, Inc. “Integrated Event Business Management Software For Venues, Events and Destinations”

87 Hubble, O’Fallon, MO 63368-8694 (636) 688-2000; (800) 400-4052 Fax: (636) 688-EBMS www.ungerboeck.com VP, Global Marketing: Steve Mackenzie

Ungerboeck Systems International has developed the comprehensive and seamlessly integrated Event Business Management System (EBMS), a software product designed to serve the needs of all sectors of the events industries: Exhibition and conference organizers, venues, event contractors and destination managers. EBMS includes over 20 fully integrated modules, covering the entire business spectrum, including Marketing, Event CRM, Venue Booking, Proposals & Contracts, Event Management, Operations, General Accounting and Financial Analysis.

Tickets.com, Inc. 555 Anton Boulevard Costa Mesa, CA 92626 (888) 397-3400; Fax: (714) 327-5513 Marketing Coordinator: Traci Casteel www.tickets.com

Tickets.com is a global ticketing solutions provider for live events. The company facilitates the sale of tickets by enabling venues and entertainment organizations with proprietary and cutting-edge software, retail outlets, kiosks, call centers and an interactive voice response (IVR) systems. Tickets.com builds private label Ticketing GatewaysTM to enable live entertainment organizations with e-commerce distribution platforms. The company also sells tickets directly to consumers at www.tickets.com, as well as offering related products and services.

Pyramid Celebrity Coaches, Inc. “Equipped for life on the road since 1993”

1219 New Hope Road Joelton, TN 37080 (615) 746-8898; (800) 269-8898 Fax: (615) 746-5006 www.pyramidcoach.com President: Charles Mirelez

The Facilities Media Group

Pyramid Celebrity Coaches has been providing luxury coaches to the country and rock entertainment industries since 1993. With its commitment to providing excellent service, carefully maintained coaches and professional drivers, Pyramid maintains one of America’s largest, most up-todate fleets of 45-foot luxury coaches, which feature interiors that are hand-crafted for style and comfort, spacious sitting areas, bunks, and storage space. The company also offers “wrapping” the coach with vinyl graphics and logos.

Reach more than 50,000 Meeting & Event Planners through our family of print & online products. Marketing, Promotion, & Sales Solutions for Venues, CVBs, as well as Products & Services Companies. Take advantage of new, integrated value-added marketing programs. Learn about our lead generating and Yellow Page advertising programs.

Michael Caffin, Associate Publisher

(212) 532-4150 ext. 103 • mcaffin@facilitiesonline.com • www.facilitiesonline.com

INTERESTED IN FMG RESOURCE DIRECTORY ADVERTISING? CALL 212 532 4150, x103 84

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THE APEX GROUP 17101 Superior Street Northridge, CA 91325 (818) 885.0513; Fax: (818) 885-0369 Entertainment Division Director: Jim Hathaway www.apex-grp.com

Your pass to Professional, Experienced, and Discreet entertainment security. The APEX Group continues to be a leader in protection for the Touring Artist, with innovative approaches, comprehensive programs and connected services. The APEX Group has the staff to meet your artist’s needs and preferences. An APEX Project Manager will work with you directly to identify the type and style of individual that best fits your needs.

SHOW DISTRIBUTION Rigging and Staging 2195 Leon-Harmel Quebec, Qc, Canada G1N 4N5 Phone: (418) 686-0543 Toll Free: (877) 632-6622 Fax: (418) 686-3836 President: Jacques Tanguay jtanguay@showdistribution.com

MOUNTAIN PRODUCTIONS North America’s Leader in Staging Mountain Productions 80 New Frederick Street Wilkes-Barre, PA 18702 (570) 826-5566; Fax: (570) 824-6139 www.mountainproductions.com

“Great Music Inspires Great Moves” Show Distribution services include sales, rentals, consulting and design. Products include hoists, lifts, controllers, trolleys, trusses, roof systems staging and curtains. Recent Clients include: Bon Jovi, Foo Fighters, Eminem, Green Day, Red Hot Chili Peppers, Tim McGraw and Faith Hill.

Located on 17 acres in Northeastern Pennsylvania, Mountain Productions has been serving local, regional, national and international clients in concert, institutional, educational, religious and commercial productions for over 27 years. Providing staging, roof systems, grandstands and bleachers, softgoods, production accessories, as well as rigging and hoists, Mountain Productions has everything you need. With onsite carpentry, metal fabrication, paint, sewing and electrical shops, a well-maintained fleet of tractors and trailers, several hydraulic autostages, state-of-the-art equipment and acres of storage, Mountain Productions has the capability of providing you with everything you need to complete your project on time and under budget. Mountain Productions also boasts a full scale professional engineering and design team, with a combined total of 50 years of experience, ready and able to assist you in all facets of construction, from concept and design through your completed event.

ENTERTAINMENT SERVICES Where The World Turns For Power Tampa/Orlando 9901 Ringhaver Dr., Orlando, FL 32824 (866) 769-3761; Fax: (813) 671-2957 New York 10 Lafayette Place, Kenilworth, NJ 07033 (908) 272-8400; Fax (908) 653-1146 Los Angeles 1900 W. Artesia Blvd., Compton, CA 90220 (310) 631-7700; Fax: (310) 631-7733 www.es-cat.com

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Entertainment Services is a worldwide provider of temporary power generation and temperature control equipment for entertainment and concert venues and a wide range of corporate and special events. In addition to providing state-of-the-art equipment, Entertainment Services offers customers fully integrated, value-added services, including planning, technical advice, customized installation, on-site operation and support personnel. Our primary business categories are: Concert Tours, Corporate Special Events, Television & Motion Pictures, Fairs & Festivals, and Sporting Events. If failure is not an option for your event, count on Entertainment Services to deliver the best performance you’ll never see.

CAMPUS VENUES—LOOKING BEYOND THE STUDENT DEMOGRAPHIC Continued from page 5

Facilities: In the last few years, there seemed to be an increase in campus arenas and “convocation” centers—Colleges appeared to be either building them or upgrading existing facilities. Was this indeed a trend and what impact do you think it might have on the market?

Facilities: How can a campus venue reach beyond their immediate student demographic to increase bookings? Diekroeger: First, I believe that campus venues need to expand beyond what traditionally have been popular events for the student demographic. Concerts and sporting events have been the mainstay for many years. Second, campus venues need to become familiar with their off-campus markets. This can be done through market research obtained through local radio stations, the local newspaper and even a survey of the landscape in regard to what is popular at other venues in the area. The possibility for partnerships with local business to reach these markets is also wide open. Car dealerships, grocery stores and even some of the chain

Photo: Drew Commins

Diekroeger: Fortunately, the number of events and demand for campus facilities has increased over the years with the number of venues rising. Arenas and convocation centers have become more “multi-use” facilities accommodating multiple types of activities and events. I don’t believe there has been much impact on the market to date because these new venues have been able to schedule and prioritize those events that generate significant revenue for the venue. The National Association for Campus Activities represents an estimated 1,020 colleges and universities (plus 600 artists, agencies, and other performers and college service providers) throughout the U.S and in parts of Canada. Above, The crowd listens to an act featured on the Mainstage Showcase at the 2008 NACA National Convention in St. Louis, MO.

retailers are always looking for new tie-ins to promote their product. Why not at a major event at an on-campus venue? Facilities: Are there other categories of performers that are the on rise in campus venues?

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Diekroeger: Comedy has always been popular on college campuses. The cost of producing a comedian, large or small, is much less than a major music act. Many campuses that are testing the waters in producing major events are starting with comedians. There also seems to be a trend by campus venues to partner with performances that are “pre-packaged.” Events like wrestling and semi-professional basketball are able to come into a campus venue and be a turnkey operation, which saves the venue time, money and even risk in the production of the event. These types of events can be very lucrative, depending on the financial arrangements.

“Events like wrestling and semiprofessional basketball are able to come into a campus venue and be a turn-key operation, which saves the venue time, money and even risk in the production

is finding a way to fit these types of events into an academic calendar in between all of the campus events. Concerts can usually be turned around in 24 hours – consumer trade shows, exhibitions and special events require multiple days for set up, for holding event, then of course the tear down. Not many campuses can afford this type of time. Facilities: What are bookers and agents looking for from a campus venue in today’s market that may be different from a few years ago? Diekroeger: Lower expenses! Unfortunately, the cost of producing events on campus has risen just like they have at other venues. Some campuses were able to subsidize some of these expenses to ensure the success of a program, but campus programming budgets have been stretched too thin in recent years.

Facilities: What is the challenge for a campus of the event.” venue in booking these other types of events? Diekroeger: It is a double-edged sword. These types of events like to go to venues where they have a proven track record. When campuses try to pull these types of events away from their “traditional” venues, the risk is usually greater. If it doesn’t pay off, the venue and the event lose out and neither are willing to venture out again.

Facilities: Are there ways to lower expenses? Diekroeger: Generally, campus venues are a little bit lower than other types of arenas. Some of the expenses are the same, but campus venues have a student work force, which is less expensive. Catering, stage hands, box office—those expenses are also generally lower. With budgets getting trimmed though, there is more pressure to create a revenue stream.

Facilities: Are consumer trade shows, exhibitions and other special events becoming viable for campus venues? Diekroeger: Absolutely! But the bigger challenge for these venues

Facilities: What makes campus venues unique? Diekroeger: Campus venues, as a whole, present a wide variety of entertainment. Regardless of the economic responsiContinued on page 88

FACILITIES LISTING INDEX A-Z 1st Mariner Arena...........................................................................21 Alerus Center..................................................................................62 Allen County War Memorial Coliseum ...........................................58 AmericanAirlines Arena ..................................................................34 AmericanBank Center.....................................................................76 Arie Crown Theatre ........................................................................57 BOK Center ....................................................................................75 Braden Auditorium/Bone Student Center.......................................57 Burnsville Performing Arts Center..................................................60 Cabarrus Arena & Events Center ...................................................35 Central Iowa Expo ..........................................................................58 Charleston Civic Center ..................................................................25 Clay County Regional Events Center..............................................59 Coliseo De Puerto Rico ..................................................................81 Dodge Arena...................................................................................76 Dunkin’ Donuts Center ...................................................................20 Duplin County Events Center .........................................................36 Elgin and Winter Garden Theatre Centre .......................................80 Emil & Patricia A. Jones Convocation Center ................................57 Ervin J. Nutter Center.....................................................................62 Fairfield Arts and Convention Center/ Stephen Sondheim Center for the Performing Arts.......................59 Fair Park ..........................................................................................76 Florence Civic Center .....................................................................36 Ford Center.....................................................................................75 Forrest County Multi-Purpose Center ............................................35 General Motors Place .....................................................................78 Giant Center ...................................................................................20 Gwinnett Center .............................................................................35 Halton Arena ...................................................................................36 Harborside Event Center ................................................................34 Hoyt Sherman Place .......................................................................59 i wireless Center.............................................................................57

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Idaho Center ...................................................................................64 Key Arena .......................................................................................77 The Lakeland Center.......................................................................34 The Macon Centreplex Coliseum ...................................................34 Mizzou Arena ..................................................................................61 Mohegan Sun Arena.......................................................................17 Morris Performing Arts Center .......................................................58 MTS Centre ....................................................................................78 The Paramount Theater ..................................................................24 Peoria Civic Center .........................................................................58 Racine Civic Centre ........................................................................63 Reliant Park.....................................................................................76 Resch Center ..................................................................................63 River Center/Adler Theatre .............................................................59 Rushmore Plaza Civic Center .........................................................62 Salina Bicentennial Center..............................................................60 ScotiaBank Place ............................................................................80 Show Me Center ............................................................................61 Show Place Arena ..........................................................................21 Swiftel Center.................................................................................62 Tacoma Dome.................................................................................77 Topeka Performing Arts Center ......................................................60 Toyota Center/Toyota Arena/ Three Rivers Convention Center ....................................................77 U.S. Cellular Arena..........................................................................63 U.S. Cellular Center ........................................................................60 United Spirit Arena .........................................................................77 Verizon Wireless Arena...................................................................20 Vicksburg Convention Center and Auditorium ...............................35 Wachovia Arena at Casey Plaza .....................................................20 Willet Hall .......................................................................................24 Winston-Salem Entertainment-Sports Complex.............................36 Xcel Energy Center.........................................................................61

CAMPUS VENUES—LOOKING BEYOND THE STUDENT DEMOGRAPHIC Continued from page 87

bility, we have a responsibility to the campus to present entertainment, but we also have a responsibility to the community as whole to bring various forms of entertainment.

“Arenas and convocation

Facilities: Co-promotion of an event vs. renting a venue—which is more advantageous? Diekroeger: Co-promotion with campus venues is pretty rare these days. The requirements of campus venues as co-promoters make it challenging for promoters to come into these situations. A rental is more advantageous for the campus because they don’t have to risk any money. The campus also has more incentive to control costs when they know that there is a cap on the amount of rent they are going to receive. A rental also provides more opportunity for the promoter to make money—they don’t need to share their expense information with the venue and can make side deals to lower their expenses.

centers have become more “multi-use” facilities accommodating multiple types of activities and events.”

Facilities: What is different about the business compared to when you started? Diekroeger: Well, what is the same is that in the live entertainment, no two events are alike. Event planning is always a

challenge. That is still the case. So it has always been exciting to me. What has changed is that the technology has made things easier. There is so much information for venue managers at our finger tips. Also, for the audiences—they can see the routing of their favorite band, they can create a demand for an artist to appear—there are so many channels for information, like YouTube and MySpace and FaceBook. It creates a higher expectation from the students for high quality from the act. Facilities: What’s been the advantage of your work with NACA? Diekroeger: It has kept me closer to what is happening in the college market. It’s the largest association of its kind, and it brings us all together, the venue managers and the promoters. The college market is so unique, and NACA made my job way easier. I have relationships with all the major agencies and almost never have to use a middle agent.

FOR A LONGER VERSION OF THIS SPOTLIGHT INTERVIEW, VISIT WWW.FACILITIESONLINE.COM.

ADVERTISER INDEX Covers Cover 4: U.S. Cellular Arena Northeast Dunkin’ Donuts Center .......................................................18 Giant Center .......................................................................19 Wachovia Arena at Casey Plaza .........................................17 Mid-Atlantic 1st Mariner Arena...............................................................22 Charleston Civic Center ......................................................23 Show Place Arena ..............................................................24 Southeast Cabarrus Arena & Events Center .......................................27 Duplin Country Events Center............................................26 Florence Civic Center .........................................................29 Forrest County Multi-Purpose Center ................................27 Gwinnett Center .................................................................30 Halton Arena.......................................................................31 The Lakeland Center...........................................................26 Vicksburg Convention Center and Auditorium ...................32 Winston-Salem Entertainment-Sports Complex.................33 Midwest Alerus Center......................................................................40 Allen County War Memorial Coliseum ...............................39 Arie Crown Theatre ............................................................41 Burnsville Performing Arts Center......................................42 Central Iowa Expo ..............................................................48 Clay County Regional Events Center..................................43 Emil & Patricia A Jones Convocation Center .....................37 Ervin J. Nutter Center.........................................................47

Hoyt Sherman Place ...........................................................44 i wireless Center.................................................................45 Mizzou Arena......................................................................37 Morris Performing Arts Center...........................................46 Racine Civic Centre ............................................................48 River Center / Adler Theatre...............................................49 Rushmore Plaza Civic Center .............................................51 Salina Bicentennial Center..................................................48 Show Me Center ................................................................52 Swiftel Center.....................................................................53 Topeka Performing Arts Center ..........................................54 U.S. Cellular Center ............................................................55 West AmericanBank Center.........................................................65 Dodge Arena.......................................................................66 Fair Park..............................................................................67 Ford Center.........................................................................68 Key Arena ...........................................................................75 Reliant Park.........................................................................71 Tacoma Dome.....................................................................73 Three Rivers Convention Center/Toyota Center/ Toyota Arena.......................................................................74 United Spirit Arena .............................................................64 Puerto Rico Coliseo De Puerto Rico ......................................................83 Canada General Motors Place .........................................................79 Other Ads SMG ..............................................................................3, 8-9

Facilities SuperBook 2009

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