Researcher, Facilitator, Co-Creator New Roles for Designers and Others
Pieter Jan Stappers Challenge the future
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IDE in Delft
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IDE in Delft TU Delft Industrial Design Engineering Started 1965 By now 4500 alumni Currently 2100 students: 1300 Bachelor 700 Master 100 PhD 200 staff (including 100 design research)
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Originally, product design‌
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since 1965, IDE in Delft has had
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since 1965, IDE in Delft has had
since 2003, MSc programs specialize in strategy
user interaction
technology integration
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For example… co-branding strategies
getting grandma online
H2 powered scooter
since 2003, MSc programs specialize in strategy
user interaction
technology integration
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ID-StudioLab Started 2001 A design research community of 60 researchers teachers support staff students (MSc, PhD) “User-centered & design driven”
What I will be trying to say: “designing” is no longer only for “designers” “designers” no longer only do “designing” “users” are no longer just “using”
NB there are no ‘good’ words for these roles Challenge the future
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Some people I’ve worked with on this
Liz Sanders
Froukje Sleeswijk Visser
Daniel Saakes
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History
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How it all began‌
Now it’s changing
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The user changes
(2) The participating user
(1) The making user
(3) Who are these users?
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The making user
The participating user from designing for users to designing with users (mostly by designers) The user is expert of his experience
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The participating user: When? Ever earlier!
The participating user: Why? It pays off
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The participating user: tools & techniques‌ to observe
The participating user: tools & techniques‌ to observe to reflect
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The participating user: tools & techniques‌ to observe to reflect to remember
The participating user: tools & techniques‌ to observe to reflect to remember to express
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The participating user: tools & techniques‌ to observe to reflect to remember to express to discuss
The participating user: tools & techniques‌ to observe to reflect to remember to express to discuss
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The participating user: tools & techniques‌ to observe to reflect to remember to express to discuss to dream ahead
Challenge the future 26 Ina Roubos, UMCU
The participating user: tools & techniques‌ to observe to reflect to remember to express to discuss to dream ahead
Liz Sanders, 27 NBBJ
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The participating user: tools & techniques‌ to observe to reflect to remember to express to discuss to dream ahead
Ina Roubos, UMCU Challenge the future
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The participating user: tools & techniques‌ to observe to reflect to remember to express to discuss to dream ahead to analyse
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The participating user: tools & techniques‌ to observe to reflect to remember to express to discuss to dream ahead to analyse to communicate
The participating user: principles…
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The participating user: principles… knowledge lies ‘under water’
The participating user: principles… knowledge lies ‘under water’ find their questions
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The participating user: principles… knowledge lies ‘under water’ find their questions use their language
Bas van Eijndhoven, 4Building Challenge the future 34
The participating user: principles… knowledge lies ‘under water’ find their questions use their language give them initiative learning through making
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The participating user: principles… knowledge lies ‘under water’ find their questions use their language give them initiative learning through making
Sanders &Challenge Stappers (2008) the future 36
The participating user: principles… knowledge lies ‘under water’ find their questions use their language give them initiative learning through making creating insight takes time fact->value->meaning now->past->future
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The participating user: principles… knowledge lies ‘under water’ find their questions use their language give them initiative learning through making creating insight takes time
The participating user: principles… knowledge lies ‘under water’ find their questions use their language give them initiative learning through making creating insight takes time fact->value->meaning now->past->future
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The participating user: why? It pays back… Participants learn from codesign Expertise continues to develop Some take initiatives beyond
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Who are these users?
Who are these users? understand ‘the social’ involve the others
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Who are these users? understand ‘the social’ involve the others
About that ‘user’ word…
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About that ‘user’ word…
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About that ‘user’ word…
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Where designers are going
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The design manager
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The culture critic
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The design researcher
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The design researcher
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The design researcher
Crowdsourcing for ethnography, Brian Tidball
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The design facilitator
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The meta-designer
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The meta-designer
Daniel Saakes
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The meta-designer
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The meta-designer
Daniel Saakes
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And design education?
And design education?
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And design education?
And design education?
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And design education?
So what I was trying to say: “designing” is no longer only for “designers” “designers” no longer only do “designing” “users” are no longer just “using” who gets or takes initiative? (client, designer, user…) who participates how? (client, designer, user…) what is being designed? (product, service, experience, value, social effect, benefit, interaction, meaning, function, …, …)
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Thank you