Company in Focus 2022 by Business Connect

Vol-4 | Special Edi on | May 2022 | 499/-

Top 5

must read business book for

entrepreneur Ritesh Agarwal, the founder of the Company, is really an inspiration for millions

Raj Sahu

Ravish Patel

Founder & CEO

Co-Founder & CTO

A Pioneering Player In Revolutionizing The Hospitality Industry 1

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

Companies Disrupting The Business World With Technology… Tim O’Reilly has well asserted, “What new technology does is create new opportunities to do a job that customers want to be done.” This is the age of technology as the present generation is running on the foundation of technology. Technology and innovative gadgets are not only simplifying our lives but are also setting a base for more innovation and inventions for the next generation. Business Connect has been a great witness of numerous well-established ventures that are revamping the tech arena with their new-age service panel. This exclusive edition that we call “Pioneers in Hotel Revenue Automation” is entirely dedicated to all the industrial companies out there in the market that are revolutionizing their respective business realm via emerging tech upgrades. The members of our Business Connect family have put their utmost effort and skills to bring this particular edition to the table for you. And we can assure you that every single page flipped by our readers will add extra value to their lives and will also immensely influence the upcoming entrepreneurs to break their boundaries and chase their goals. Sysotel Technologies Pvt. Ltd. is a leading name in the business world, which is setting new standards in the arena by offering a plethora of hotel revenue automation solutions. Our editorial team had an interesting and joyful session with the leadership panel of the company, Raj Sahu (Founder & CEO) and Ravish Patel (Co-Founder & CTO). The leaders shared the impactful journey of the company so far and revealed the secret sauce to success as well. They also shared some valuable nuggets for the upcoming leaders in the domain. Their interesting success story inspired us and made us feature them on the cover. At last, I would say that your consistency and focus are the main stepping stones on the path to success. Just be focused and try your best to sustain the consistency to excel in your goals with flying colors. I would like to sign off with a quote for our entrepreneurs out there by Mark Zuckerberg, Founder, and CEO of Facebook, “A simple rule of business is, if you do the things that are easier first, then you can actually make a lot of progress.”

Kajal Dobhal Kajal@businessconnectindia.in

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RAJ SAHU Founder & CEO, Sysotel Technologies

COVER STORY

PAGE NO.

A Pioneering Player In Revolutionizing The Hospitality Industry 18

SUCCESS STORY OYO Rooms

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RAJ SAHU

Founder & CEO, Sysotel Technologies

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

C O V E R S T O R Y

A Pioneering Player In Revolutionizing The Hospitality Industry Kajal Dobhal | Business Connect

“We are in Generation and serving the clientele which is already geared up with automation of day to day commercial activities and Automation of Revenue Management will be Game Change for early movers- WE at Sysotel aim to Achieve it faster,” opined the CEO, Raj Sahu. The hospitality industry is driven by the revenue management drive where financial results are derived from selling fairest products, to the best individual, at the right time, at the fair price via the best channel. For a majority of hotels across the world, it has become a pivotal discipline to ensure better profitability in its favor. Hotels are not just restricted to focusing on revenue management to stay ahead of the curve but are also in sync with the latest trends to get a competitive edge in the industry. Total revenue management, cross departmental collaboration, data analytics, forward looking market demand data, data visualization and a lot more trends have revolutionized the hospitality space. And here, automation emerged to be the most effective and actionable way to optimize revenue. The experts in hotel space have affirmed that automation of the process is making quite an impact on the overall functionality of the hotels. From analyzing hotels and local market data, the hoteliers are able to make most accurate forecasts and effectively precise decisions. And here, observing the significance of automation in revenue management, a pioneer in the hospitality space has brought forth a uniquely created system.

COVER STORY 11

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

Business Connect is in an exclusive conversation with the co-founders of SYSOTEL which has made a mark in the industry with its flagship hotel management software. While conversing with us, the ‘chieftains’ highlighted different aspects of their venture and an avant-garde offering that has amazed everyone in the niche market.

The entrepreneurial trajectory of a duo, Raj Sahu and Ravish Patel, has been nothing but prototypical. Establishing a SaaS-based tech company, SYSOTEL, the founders aspired to transform the hospitality industry via its end-to-end solutions. The motive was simple yet striking, user-friendly, intuitive, cost-efficient and lucrative tech solutions to hospitality ventures, be it mid-scale or low-mid size. It has not been restricted to small or independent ventures but made its reach to a few mid, large and small groups of corporations too. The crescendo of success witnessed by the company has been a sheer outcome of the founders’ zeal to venture with like-minded individuals who possess a proven track record of hospitality management accompanied by Operations Management, E-commerce Management, Revenue Management, Sales, Topline and Bottom line GOP achievements.

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A BRIEF OF SYSOTEL’S EXCLUSIVE OFFERING The tool created by SYSOTEL is a state-of-the-art offering in the industry. The Automated Revenue Management tool designed by it has aided hotels of different sizes- to be at the front line and compete with hospitality giants and achieve great results with affordable price points. It is an absolutely AI-based product that is dedicated to helping hoteliers automatically run the show off room yielding and rate fencing. Addressing several challenges being faced by SMEs or aspiring SMEs, the AI-based Revenue Management System being offered by SYSOTEL plays a major role in balancing income and profit. So far, the technology partner has been able to render efficient solutions to its clientele even with tight technology margins. Being a comprehensive facilitator of major tech integrations, complex computations, relevant algorithms and robust results with a proven track record of smart, optimal, real-time, and lucrative solutions to its clientele. With its adequacy to cater to the needs of the market, the company has managed to create an extensive network of 200 hotels within a short span. A majority of their client hotels are on the track to meet their respective EBITDA objectives via their respective solutions. It quotes its presence as the enabler of change that ensures a constructive set of solutions as per the complex demands of the clients.

WHERE INNOVATION AND NOVELTY ARE THE KEY MOVERS… SYSOTEL is a well-accomplished company that is known to provide unequaled solutions for entrepreneurs, facilitating them towards their desired business objectives. Without any hassle to be limited or bonded to paid subscriptions, the platform addresses a myriad of challenges being faced by the hospitality industry. Building solutions from scratch laced with best-in-class technology products, the company is augmenting the expansion prospects for its clientele.

“Our mission is to exercise innovation and novelty in providing a tech solution for every kind of hotel and any challenges faced in the hospitality industry. While the future vision is to drive parameters for our clients that support our success in the long run. We wish to be at the forefront of the technological revolution in the hospitality industry and emerge as pioneers in the field by establishing SYSOTEL as a one-stop solution for all kinds of hospitality tech innovations,” elucidated Raj Sahu.

THE USP The hospitality & Travel industry has immense space to leap further. Here, revenue management is a pivotal aspect of the industry where the company is committed to including AI technology in a simple yet powerful interface. Utilizing a complex set of algorithms, they can drive the most accurate projections that assist to hit the bottom line and gain GOP as well as EBITA by effective cost-cutting. Apart from this, there are numerous aspects where SYSOTEL is voraciously staying ahead of the curve. But the most imperative one is creating a System and Technology that is affordable to those in dire need. Keeping in line with their motto- they are immensely grateful to the AI technology and era of automation that brought some subsequently affirmative change in the process. This has opened immense possibilities in their favour to expand their business goals.

“Hotel Total Automation, Pure Revenue Management, Integrations and Connectivity with Key business providers and most important Affordable solutions for All hotel industry which is not available with existing revenue management solution providers,” states the duo concerning the USPs. COVER STORY

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AI-ARCHITECTURE AND R&D MODEL By developing an adept and steadfast AI- architecture, SYSOTEL strives to be a pioneer in terms of driving the technological revolution of the hospitality industry. Its AI architecture enables its wellcurated systems to reach, map, connect and collaborate as per multiple systems at a time or at multiple times in a second. The seamless connection of the company with prominent hotel management and property management systems allows hoteliers to access information in real-time while providing a live connection that is aligned with the sales funnel to help the hotels get targeted business sources covered with a single package. The inclusion of AI technology in its business model has been persistently allowing SYSOTEL to be at the forefront of the industry. For enhancement and development of the systems, their ardent R&D values have added substantial value to the operational efficiency.

REMARKABLE LEADERSHIP INSIGHTS Leadership is what drives any company to the path of tremendous success. Different leaders are differently opinionated when it comes to defining this term. For Raj and Ravish, leadership couldn’t be

defined with any particular style or pattern as it is a matter of attitude, optimism and willingness to do any work that allows them to emerge as inspiring leaders.

After attaining considerable experience in the hospitality space, they have been able to train their employees as per the market trends while enlightening them with the market requirements and gaps. The luminaries are committed to making the leaders for tomorrow while leading by example. Commendable enough! WHAT’S NEXT? When questioned to reveal the future outlooks of the business regarding its growth, the leaders claim that revenue management is not the only focal area. They are fixated on total revenue management which is the future of their newage operations of driving hotels. The core team has planned several exciting AI filled technologies that will be helping hoteliers, retailers and apartment operators reduce costs and gain margin in profits. Here, they are awaiting the perfect time to unveil those technology products in the future ahead.

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A TOKEN OF ADVICE BY THE ENTREPRENEURS

“

“I’d like to send a message to your global readership that nothing is impossible with dedication, patience, and smart work, as well as, of course, technology.” 15

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OYO Rooms OYO Rooms

Success Story

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India is a vast country being run by young guns comprising more than two-third of the entire population. These blossoming minds have become source of innovations to usher whole new world of comfort and sustenance. Our lives have become quite easier due to endeavors of many such millennial. They keep coming with out-of-the-box concepts to bring solution to some of the most complicated problems.

Ritesh Agarwal Founder of OYO Rooms

We are well aware of OYO rooms that pioneered the concept of affordable BnB (Bed & Breakfast) rooms that sums up to thousands of rooms spread across a network of more than five hundred hotels. OYO is not an owner of any hotel; rather, it makes partnership with numerous hotels and gets hold of some rooms to be given out to people looking to avail OYO services. It focuses on standardizing the hotels in the non-branded hospitality sector. Oyo rooms are a very successful venture as it has managed to solve the issue of affordability, cleanliness and availability of budget hotels across all Tiers-I and Tier-II cities in the country. Ritesh Agarwal, the founder of the company, is really an inspiration for millions of budding entrepreneurs. Being 23 years old, it takes extraordinary skills and talent to earn accolades, that he has quite successfully gained. Coming from a down-to-earth family in Cuttack, his journey to the zenith of success has hardly been a smooth one. Despite living in an era of startups, he had to face a multitude of obstacles in order to make his unconventional idea work. The hardships of years eventually paid well. He gained a lot of success by understanding business needs and building something that people want. It’s not always easy to get a start up funded. A new wave of venture capitalism has helped burgeoning entrepreneurs like Ritesh to explore their entrepreneurial avenues. There is no more a need to travel to Silicon Valley. To pursue his passion of becoming an entrepreneur, he enrolled into Indian School of Business & Finance, Delhi but left college mid-way to start his own company. He was hesitant about his decision but from the beginning was very clear about what he wanted to do and took some tough choices to accomplish his dreams. He measured the corners of the country and during such travels, discovered the problem with budget hotels. At the age of 17, he launched Oravel travels, modeled after Airbnb, which later branched out to become OYO rooms. Soon he discovered that the problem with budget hotels was bigger than just availability, so, to counter other issues, he launched OYO.The very year he launched Oravel travels, he was nominated for the Thiel fellowship. The fellowship is designed by Peter Thiel, the founder of PayPal and provided a college drop-out, less than 22 years of age, a sum of $100,000 to pursue a start-up dream. Needless to say, he’s the only Indian to receive it.

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

Carney Technologies Services Moving ahead to Adore Global Clientele through its Eminent Expertise in Digital Marketing & IT Services Puja | Business Connect

o knit innovation and excellence in solutions to break new grounds in digital marketing, three visionary entrepreneurs Md Israr Alam (Founder & CEO), Sarah Israr (Co-founder & COO), Manish Kumar (Co-founder & CTO) took the foundation of Carney Technologies Services in 2009 with an initial focus on website development and SEO. Since its inception, the brand has come a long way on a successful journey and emerged in strength and volume, cementing its presence as a global entity. It has already served several renowned national and international brands, Carney’s global influence guarantees top-notch services to customers no matter which continent they reside in. Some of the popular names Carney has already served include Air Asia, Vivo, Government of West Bengal, and Naturoveda to name a few.

Md Israr Alam Founder & CEO

Sarah Israr

Co-founder & COO

Manish Kumar Co-founder & CTO

Based out of Kolkata, Carney is today recognized among the leading Indian comprehensive companies for smart and efficient solutions to organizations throughout the world from the firm’s ground-breaking expertise in customer acquisition through online marketing channels. There is a team of highly enthusiastic digital marketers, creative content developers, brilliant web developers, and ingenious designers, who goes through every extent when it comes to transforming clients’ expectations into a reality. They are focused on creating functional search-friendly websites, devising the best technical SEO approach, and modifying the prevailing digital marketing techniques to drive traffic while bringing a fresh approach to digital marketing that eventually delivers solutions to the clients at the best market price.

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EXCLUSIVE SERVICE PORTFOLIO

With the motto ‘to grow our customers’ business’ Carney comes up with innovative custom and packaged marketing solutions designed for unique business needs by embracing innovative strategies that help in diversifying the business operations performed by the company. Below is the list of major services offered by Carney with a focus on tailormade, scalable, and robust marketing options: •

•

SEO Services (Local, National, International, B-2-B businesses, E-commerce, Amazon SEO, and Voice Search Optimization) - The top-notch SEO services offered by the company helps make your website more visible to prospective customers and thereby, increase your website traffic. It means there are more opportunities to turn your prospects into customers. Lead Generation (Google Ads, Facebook Ads, Instagram Ads, LinkedIn Ads, YouTube Ads, Pinterest Ads, and Email marketing) – With the excellent lead generation services in place, your website will gain visibility, credibility, interest, and trust from a certain group of people. In other words, it drives traffic from high-quality prospects. Content Creation (Website Content, Blog Content, Digital PR, Guest Blog Content, Product Descriptions for Amazon and E-Commerce) – Content is the steering no matter whichever digital marketing strategy you adopt. Whether your requirement is website content, blog content, digital PR, guest blog content, or product descriptions, Carney’s creative souls have always been something special for you. Website Development (WordPress, Shopify, Custom PHP, CMS, E-commerce, and website creation for MSMEs and start-ups) – They come up with top-rated web development services for the clients that help them achieve full design control, increased brand awareness, easy navigation, credibility confirmation, and eventually, boosting sales.

The team at Carney implements cutting-edge technologies and adheres to the latest algorithm update of Google while providing solutions to the clients.

THE INSPIRATION BEHIND THE INCEPTION

Israr Alam, Sarah Israr, and Manish Kumar all these three friends were working in the software development domain with a dream to set up a one-stop digital marketing solution that can provide top-notch marketing services across the globe. To fulfil their aspirations, they all quit their comfortable and luxurious corporate jobs and came together to pursue their dreams together. This trio was driven by a common vision of creating something unique that at the same time will be immensely helpful for businesses of all sizes. We are always aiming to add new aspects of digital marketing services to the existing line that will grow us and, of course, your business.

CARNEY’S INNOVATIVE APPROACH

They make things work for you, and this is embedded in their exclusive approach when it is about delivering

solutions. Let’s delve deeper into the details: • Develop a plan: Before putting their hands into action, the Carney team understands clients’ business to gain insights. Thereafter, they blend various digital marketing strategies to formulate a plan based on their budget. • Implement the business plan: No matter, how complex is the plan, the team takes care of everything from the very beginning. • Monitor the outcomes: In the next step, they develop a reporting schedule while evaluating the data and comparing results to business goals. There is a team of experts to review the results weekly and discuss the possibilities with the client. It doesn’t end here. They continuously tweak the digital marketing plan to maximize the results.

SIGNIFICANCE OF R&D

To thrive in this competitive market environment, R&D is immensely significant. It gives powerful knowledge and insights that lead to advancements to the existing functions where productivity can be enhanced with reduced costs.

THE WORK CULTURE & ETHOS FOR EMPLOYEES

The work culture in Carney is focused on promoting learning opportunities in a friendly environment. The founding team at the organization, take it as their responsibility to go through the employees’ concerns and established a structured and methodical work environment with job training and paid certification courses where employees can shine in their professional careers. The employee is taken as an asset here, and the company owners go to every extent to reward them. Apart from the learning atmosphere, Carney is an open place where every employee can showcase their skills and get awarded for their excellent performance.

ACHIEVEMENTS & FUTURE OUTLOOK

Carney Technologies has been honoured with numerous awards and accolades from the following prestigious brands: • INDIA 500 Most Promising IT Company Winner by India5000.com (2022) • Asia’s Most Trusted Digital Marketing Agency Award by International Brand Consulting Corporation (2019) • Company Award by SEMRush • Best Digital Marketing Company Award by DesignRush • Proud NASSCOM Partner. The realm of digital marketing will likely undergo rapid transformations in the forthcoming times. The team at Carney is working headlong to explore new arenas while giving the possibility of enhancing its service scope.

MESSAGE TO THE ASPIRING ENTREPRENEURS “There is nothing shortcut in life. Do all the hard work, learn from the failures, and success will be at your feet if not now but afterward.”

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

Facilitating Fullstack customer intelligence & personalized engagements at various touch-points to enable better Marketing & Sales Kajal Dobhal | Business Connect or this elegant read, we sat down for a virtual conversation with Mr. Vijay Chander who is the Co-founder- CEO of Decisive Analytical Systems Pvt. Ltd. The company has been known to be a reliable service provider that targets to solve the marketing challenges permanently as per different business requirements. Driving customer-centric engagement automation, it has developed a flagship product - Plumb5 that lays the groundwork for prodigious business growth by ensuring consistent automation of business processes. Dive into this narrative that comprises an inclusive vision established by leaders of the company while navigating through multifaceted aspects of Plumb5’s process.

HOW DID IT START? It all started back in 2013 when a triad of corporate professionals decided to establish an organization- Decisive Analytical Systems Pvt. Ltd. The decision was based on the realization of the fact that digital marketing is about to become one of the major industries in the next decade. The core objective of the company was to build an effective platform that could put forth some tech-based, realtime solutions using realtime data that could address the increasing demand of the digital marketing industry. Thus, Plumb5 came into existence where 5 denotes the 5 stages of customer life cycle starting from acquisition to retention for any business. Vijay explains those as following• • • • •

Anonymous individual reaching out to a service provider Converting that anonymous visitor into a lead Conversion of that lead into a customer Customer retention with repeatability Formation of a valuable customer base/ Volunteer ambassador of the product

The secret sauce behind this machine is the ability to compute in real-time and output customer states, which is consumed by the automation engine to respond based on rules for any kind of customer request.

The translation of an anonymous visitor into a volunteering ambassador is the overall journey for business. And if you wish to be a digital imprint then you can march this journey digitally. For this, one needs to store the customer data- journey, behavior and engagement at a single place that is effortlessly accessible in real-time with the time-stamp. Hence, Plumb5 facilitates these

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

aspects as a unified marketing platform backed with the capability of tracking, interactions, and sensible engagement in real-time on multiple channels. “You need a platform to have your customer’s data intelligently interacted with your audience based on your automation ability. The stored information will assist you to easily decide to take the bestaction one aspires to perform as per the company,” conveyed Vijay Chander. VALUES, MISSION AND MORE… Driven by distinct facets- First party data collection, intelligent Engagement in realtime, Customer State Management, Automation, Analytics and Business Intelligence, Plumb5 has come up with some phenomenal solutions that shatter the cycle of bundled silos inducing latency and inaccuracy. Such inefficient solutions bring down the overall business performance, directly or indirectly affecting productivity. With its 24/7 real-time solutions, Plumb5 has been facilitating a perfect unification of data to allow customer engagement automation. It poses to be a seamless machine that with a decisive system drives one’s business to better prospects. As a state machine, it possesses the capability to ensure realtime engagement that is regardless of any customer touch-point. The company is driven by a sole mission to impart the industry with the truest knowledge-based solutions where the customer centricity is in the absolute ‘know’ what he is going for. “Scripting the true value of data-based automation into the market and customer place with a transformational mindset imparting relevant knowledge is what our mission statement says,” asserts the Co-founder. In terms of vision, it aspires to emerge as one of the top 5 real-time marketing automation organizations in the world. Here, the luminary asserts that he has envisioned it to become a robust platform-based company instead of just being a point-solution company. THE EVOLUTIONARY JOURNEY OF PLUMB5 Thinking ahead of the curve is mandatory to lay down a strong foundation. Evolution was crucial to manifest the envisioned future for the company; therefore, Plumb5 evolved from a first-party data collection engine into a resilient and robust real-time automation platform. Earlier years of

the venture were dedicated to Integrated Architecture with web analytics, email management, personalization and lead management. The next consecutive year it was fixated on rolling out ECOM connectors, social connectors and SMS management systems. Then 2015 was when it came up with CRM Connectors, POS Connectors, ECM Connectors, and BI Dashboards to deal with the evolving market. Afterwards, in 2017, Mobile Engagement, Bot Integration and Beacon Integration were the core focal areas. And 2019 was the year determined by their presence as Journey Designer, advanced segmentation and Mobile Responsive UI Refresh. Whereas today, it has emerged to be the topmost integrated data platform aligned with customer pain points. Vijay enunciated that the leadership team acknowledged the fact that bringing various customerfacing systems and personnel to a more collaborative and unified platform would resolve 80% of the marketing challenges in perpetuity- driving the alterations that Plumb5 have undergone. A RESILIENT- TRANSFORMATIONAL LEADERSHIP Vijay and his team’s intuitive approach to keep customers as well as employees happy and content under any circumstances. He is a people’s man who just puts his best foot forward to take care of every aspect of his business. “I believe in people and giving them a chance. As a leader, I put my faith in their competencies while performing with them in a way of initial handholding & thereby a complete independence. A majority of the leadership team has been trained and guided personally by me to explore the dynamics of leadership. My formula for success is to try your best in

leading by example where integrity and accountability are the cornerstones of my leadership mantra. To all the newage leaders or budding entrepreneurs out there, I would say that if you have an unwavering belief in what you are doing, then it is more than enough to bask in the glory of success. Just keep up with your high spirits and never look back!” elucidated the dynamic leader. No doubt that even as a bootstrapped organization, the company has made a significant mark in its targeted industrythe credit goes to the influential leadership of the CEO. With a large customer base that is known to be quite satisfied with what Plumb5 has offered it, the company foresees a radiant future where it will soon emerge to be the steadfast leader in this industry. Scaling the heights of success while gaining a few crowning achievements, it has maintained a lucrative network across different industrial segments where more inclusion of new partnerships is to be expected in the upcoming years.

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Lifestyle

An erudite person can always learn from his hunger for more knowledge and the best thing he knows is that the perfect knowledge is waiting inside a book. In addition, to all of the ways of reading, it helps you develop a healthy mindset; it also makes you a better thinker and a better writer. Powerful reading for entrepreneurs of the 21st century allows them to experience other points of view and makes them a better leader for forging companies. In this article we talk about the Best Must-Read books for Entrepreneurs. According to a successful entrepreneur - Bill Gates, he believes that reading is still the main way that he both learns new things and tests his understanding.

“A reader lives a thousand lives before he dies, the man who never reads lives only ones.” Let us discuss the ten most admired books by Entrepreneurs of 2019.

Lost and Founder by Rand Fishkin Rand Fishkin’s book takes a refreshing outlook on the life of a super tech startup CEO. Lost & Founder, is the perfect narration of how a startup has a life as a CEO. Most of the CEOs can easily relate to pretty much every chapter of this book. They feel more connected with this book and agree on 99% of Rand’s idea. It generally talks about startups, marketing, funding, and more. The central idea of the books pulls back the curtain from what is really like to battle for success in the startup world. The advice from the author is sound and can be applied to any type of business, no matter the size or industry.

All In by Bill Green For aspiring entrepreneurs of 2019, this particular book is reading on a glimpse into what it takes to go from a startup founder to CEO of a publicly-traded company. This reading makes the entrepreneur realize that even the world’s most successful entrepreneurs once started as paper distributer and door-to-door salesmen. Bill Green’s goal in All In is to inspire entrepreneurs and start-ups of all ages and phases to take up the challenge of a growing business with passion and joy. In All In, he provides the readers the101 Real-Life Business Lessons for Emerging Entrepreneurs. He shares 101 key insights he has gleaned over a 40-year business career that began with a flea market table.

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The Achievement Habit by Dr. Bernard Roth The Achievement Habit book for forging entrepreneurs is written by Doctor Bernard Roth, who is an engineering professor and co-founder of Stanford School. This book is his half biography and half self-help book for entrepreneurs who use the concepts of design thinking, awareness, and a bias to action to help you shape your life. “Let people see you as human. Be real. Ask yourself, who would you rather see at your door, a friend or a door-to-door salesman?”

-Bernard Roth (Quote from -The Achievement Habit: Stop Wishing, Start Doing and Take Command of your Life)

Good to Great by Jim Collins The Achievement Habit book aims to motive on the topic: Stop Wishing, Start Doing, and Take Command of Your Life Jim Collins and his research team set off to find out, why ‘Good is the enemy of Great’. Over the five years, their whole team studied 28 companies and pouring over their data to find out the key determinants of success and failure.This is how the author sets off a riveting journey explaining the findings from his and his teams half a decade of research in the conquest of how to make good companies great. Generally, ‘Good to Great’ is a very rare and toughest book by Collins. In his research, Jim Collins (the author), has found out systematic phases through which any great company goes through and lays out a framework.

The Essays of Warren Buffett by Warren Buffett One of our modern history’s most successful entrepreneur, role model, and investor Warren Buffett explains his take on everything in the book of Essays from very basic business principles to aligning high-level business skills. This skill polishes your interests with those of your investors as well. “I will tell you how to become rich. Close the doors. Be fearful when others are greedy. Be greedy when others are fearful”.

-Warren Buffett (Quote from- The Essays of Warren Buffett: Lessons for Corporate America) This piece of work from Buffett is the most revolutionary investing book of ideas from the past thirty-five years of modern finance theory. The book is an elaborate set of ideas that establishes one simple and misleading art of investing.

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ITOUCH SOLUTION

A Pathbreaking Initiative Efficiently Delivering Top-Notch Software Solutions Puja | Business Connect

In the flourishing Indian web landscape, entering the market as a startup and making a mark requires the zest and pure passion to curate something that outranks what the competition already offers. Itouch Solution is an innovative digital service venture that has been structured with the underpinning values and vision of the CEO Krutish A Ruparelia to come up cutting edge distinct solutions from what the industry has already been offering. Incepted in the year 2014, the Itouch brand stands for innovation, excellence, and dynamism. It ventured into the market to deliver excellence in designing, developing, and manufacturing state-of-the-art products blending ground-breaking technologies using Artificial Intelligence, Machine learning, M2M, Robotics, Cloud Computing, Data mining, IoT for Defense, Space exploration, and Earth Sciences. In the journey of this path-breaking initiative with the mission to develop the application of advanced technologies for the enhancement of life on the planets, Itouch has transformed from a startup into a trusted partner to clients.

THE MAN BEHIND THE IDEA

Krutish A Ruparelia, the CEO, of Itouch Solutions, is an innovation-driven visionary. Steering his venture fiercely through 6 years in an extensively dynamic IT industry, Krutish is an industry venture and an amazing entrepreneur who leads by example as a leader who learns from others’ experiences. In academics, Krutish has done his graduation in digital marketing and multimedia.

TAILOR-MADE SOLUTIONS BY ITOUCH

The company strives to be the most competent and knowledgeable partner in achieving the mission of the clients. I-touch is driven by the philosophy of creating value for people and maximizing the use of its products and services by people. Here is the list of services offered by the firm to fulfill this goal: ● ● ●

Web Designing & Development Software Development SEO Development

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● ● ● ● ● ● ● ●

Web Hosting Graphic & Print Design Drone Services Interior Design 3D Printing & Design Multimedia IoT Solution Embedded System (Hardware & Software)

The innovative team at Itouch are diverse domain experts, they are working hard to create optimal solutions to the clients’ problems that empower them.

FROM THE CEO’S DESK

Talking about the technological inclusion in the company’s operation, Krutish shared, “I-touch is committed to making the industry more aware of the importance of innovation and the need to improve the quality of life for humanity.” He further said about the significance of R&D, “R&D is the core base of the company. The life cycle of the products is reducing drastically and R&D is a must to keep us ahead of the competition.”

THE ITOUCH’S BIGGEST USP

Krutish A Ruparelia Founder and CEO

Technology has proven to be the key integrator in the current pandemic. Itouch Solutions is one of the leading players investing heavily in technology and building innovative solutions by a cocktail of diverse advanced technology in niche areas. They are offering small satellite systems, digital communication systems, Argo-Hydro-Meteorology, oceanography in-situ and remote observation systems, upper air sounding systems, and IoT Sensor networks in the portfolio for research, commercial, industrial and strategic applications under Make-In-Movement.

WHAT’S NEXT ON THE CARD?

Planning to amplify the growth of Itouch Solutions and take it to a higher latitude, the management is focused to deploy their efforts towards plans in the pipeline along with an expansion plan in pursuit. The company has been tapping a new growth era to serve and is on the verge of establishing an agile production facility to cater to the national and international market, which summarises what’s next on the cards for Itouch.

In addition, they are continuously investing in training and certification of the employees to keep them updated about the latest technical innovations.

WORDS OF WISDOM

“There are abundant opportunities ahead, we just need to get enlightened about it.” – Krutish A Ruparelia

WORK CULTURE & ETHOS FOR EMPLOYEES There is western work culture with an almost flat hierarchy to avoid any bureaucracy delays and communication gaps.

Itouch’s employees get direct assistance from industry veterans to quickly understand, adopt and deliver the solution in the most methodical manner. Brilliant and committed employees get the opportunity to get various national and international training and certifications in diverse subjects.

ACHIEVEMENTS ON THE WAY

Over the years, Itouch Solution has successfully established itself as a trusted brand to take care of its online marketing requirements. Now, they are getting into partnership agreements with renowned industry giants to be forerunners in the ecosystem of new technologies. 29

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Health

Health trends that are going to be winners Health is a topic that everyone likes to explore as much as one can. After all, who does not want to look fit and hale & hearty? In recent times, the awareness of millennial and budding entrepreneurs has shown an upward trend. This has opened gate of opportunities for burgeoning entrepreneurs to usher ideas that could help people in staying on top of the world. Of late, a new wave of revolutionary concepts has added colors to the monotonous and dull healthcare industry. Let’s have a look at some of those upcoming healthy options. Business Connect magazine makes sure that in a life full of hustle and bustle; our readers don’t miss out on latest trends related to their health also, apart from the Business world. This is the unique feature of the most promising business magazine in India.

Moringa It is known as the one of the most powerful inflammation fighter. Apart from this, it is called the “world’s most useful tree” by scientists. It contains twice the protein of spinach and three times as much iron. Moreover, it contains impressive amounts of calcium, potassium, and vitamin A. Its seeds are slightly sweet and its ground leaves are nutty and grassy like tea. Food companies are adding it into everything from nutrition bars and protein powders to juices.

Bringing the fitness studio home Engaging, online classes streamed to your devices are a logical play for fitness brands, considering they can really increase the reach of the hottest fitness talent more than studios can alone. Trainerled audio workouts (running, strength training, yoga, pre-natal sessions more)are set to killer playlists . The global digital-fitness market is expected to reach an estimated $27.4 billion by 2022 and is forecasted to grow at a compound annual growth rate of of 33 percent from 2017 to 2022. The virtual-reality workouts might just be your next Prime benefit. www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

Skin care from the tech world and pollution There are companies working for the betterment of skin by providing Skin-barrier supporting & microbiomeenhancing serums. It helps fuel optimal skin function and, of course, a healthy glow. For this, ingredients like lipids, ceramides, adaptogens, and even live bacteria are used to help fortify your skin’s natural functioning, so it can do its thing—and be your first natural line of defense against technology and the pollutants of the modern world.

Women are using technology to fast-track birth control access

Reproductive health space is being disrupted by women-founded startups focused on getting health access into the hands of women. This is bringing women’s health out of the shadows. 31

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Eduplex Solutions (ESPL) Where excellence is effortless…

& international repute and has represented India in Junior Asian Gymnastics championship at New Delhi, in 1991. Moreover, she has been a National Junior Champion Gymnast in 1989.

Arobindu Basu | Director Kajal Dobhal | Business Connect

ncepted in the year 2013 by a group of professionals with enriched MNC experience, Eduplex Solutions Pvt. Ltd. (ESPL) began its fascinating journey to emerge out as an outstanding institution instead of being just a business entity. Intervening in the education space, it gradually migrated to Managed Services, Consulting and IT Projects, particularly into ‘Digitization’, keeping abreast of the dynamic changes in the business scenario. ESPL is a part of the unique initiative, Start-up India, UDYAM, also supported by National Skill Management. So far, it has ensured a firm PAN India presence and is operating from 23 different locations with 120+ experienced individuals and associated partners. Fundamentally, the phenomenal enterprise operates in two distinct domains‘Managed Services’ and ‘Projects’. In terms of ‘Managed Services’, they provide solutions like HR & Payroll processing, Skill Supplement, Consulting for Start-up / Pilot, Operation Management etc. The organization is also providing Field and Resident Engineer Support as well as providing Training & Education facility for engineering and general students. In regard with the ‘Projects’, ESPL has an excellent expertise in providing end-toend solutions on the digitization process for its esteemed customer- base.

MEET THE BRAINS BEHIND ESPL

Being the leading face of ESPL, Mr. Arobindu Basu (Founder Director & CEO) is taking it to greater heights with his 32 years of enriched industry experience, from his earlier association with DEC, Nokia, Compaq, HP, IBM etc. He is a wellrenowned name in the space of Corporate Governance, Project Management and Entrepreneurship. In his vision to establish an entrepreneurial venture of his own, Dr Debasish Ghosh– an eminent UK-based Surgeon– joined Mr Basu as a co-Founder of the organization. At present, he is leading as the Chairman of the company. Since the inception of the institution, Ms. Sumana Halder is at the helm of Managed Services as ‘Country Manager’. She is a well-reckoned sports person with national www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

A Post-Graduate in Operation Research– Mr. Subrata Majumder– joined the organization with his wealth of experience by working with companies like BOC Ltd., J. Thomas & Co., CTTA etc. At ESPL, he is holding the fort of ‘Projects vertical’. The prominence ensured by the company at its niche domain, has been the endresult of the ceaseless efforts made by these erudite personalities only.

VALUES THAT SPEAK PROBITY

ESPL was established with the extraordinary vision to emerge as a leading name in IT- enabled service & knowledge-based market by infusing their core values enriched with “Integrity” , “Empathy” and “Excellence”. In this dynamically changing world, they aspire to create a difference in numerous ways. In this direction, the company has adopted an unique initiative of code name- J21 and created an exemplary roadmap till 2025. To drive this outstanding transformation, they have built a specialized task force. ESPL always reckons that its success is the result of its inbuilt integrity in the character of the company. It constantly strives for truthful behaviour, actions and responsibilities. Moreover, they believe empathy towards peers, partners, customers and society, while ensuring excellence in the business operation, is the key to a thumping success.

STANDING APART FROM THE REST

Today, the niche market is driven by a costsensitive client-base that sometimes suffer due to a lack of awareness related to quality needs. In terms of their sales proposition and project governance process, their effective engagement with the clientele begins by inclining the proposed solutions as per their needs. What comes as the outcome of this unique approach is zero compromise on quality, scope, time and cost on part of both the parties. Nevertheless, they are offering a competitive yet quality solutions to the niche industry. “We create champions in our domain and they act as an ambassador whether they are with us or in a different organization. Thus, we ensure that as a whole the nation, the society and world is benefitted along with our success,” quotes Mr. Arobindu Basu. When asked about the uniqueness of their business model, they stated that their clear divergence of onsite and offsite activities is their key distinguisher. They drive any implementation with two different focuses while integrating those by their PMO as a nodal. This unique approach ensures independent task completion under aspired time duration. “This model has worked for us in ‘Black Swan’ like situation of COVID-19. We could engage all our people by this method during the lockdown, ensuring business continuity through our remote management infrastructure,” asserts Dr. Debasish Ghosh.

and flexibility at its core. ESPL believes in ensuring effective support to its employees in the best possible manner. “We believe in creating a bond among our people and have created a virtual club ‘CONSOCIATE’ to celebrate various events and stay connected,” cites Mr. Subrata Majumder.

GLIMPSES OF THE ACHIEVEMENTS SO FAR

Scaling the heights of thumping success, the company has crossed numerous milestones. Be it digitalizing 25 Cr+ pages in 5 years or attaining 92.8% customer satisfaction survey rating, their excellence and relevance is turning heads in the industry. So far, ESPL has received winner of MSME Award 2020-21 in service category from ‘Bengal Chamber of Commerce’ and an appreciation letter from Honorable Ministry of Women & Child Development, GOI – Mrs. Menaka Sanjay Gandhi. And in the same direction, the company has also been ranked one among India’s 500 Most Promising IT companies, 2021.

And talking about the synergy with the tech advancements, they have some in-house developed online tools & applications to support their operations. They also keep upgrading these tools as per the market trends and leveraging the latest hardware tools for their ongoing projects. As being an ISO 9001, 27001 & 20000-1 certified company, it has a technology refresh policy that ensures mandatory tools up gradation every three years.

INCESSANT INDULGENCE IN CSR ACTIVITIES

CULTURE NURTURING PROFESSIONAL DEVELOPMENT OPPORTUNITIES

“ESPL participated a voluntary online training in collaboration of Relearn Institute to train “Basic Electronics” to 48 students across INDIA. The training was delivered over google meet for students in the age group of 10 – 16 years. The concepts of basic electronics, application of electronics and concepts of IoT (Internet of Things) were explained to them. The students from the furthest corner of Nagaland participated in this training,” reveals Ms. Sumana Halder.

ESPL is an institution that firmly promotes skill development as an integral part of its work culture. At the company, the employees are always trained with the help of top-notch technical & soft skill programs regularly. Individuals under the management parasol are regularly offered with management level trainings from reputed institutes like IIMs. Furthermore, the company has granted its workforce with an ‘interest free loan policy’ for training and skill development (including gadgets required for the same). Such steps towards propagating the growth of the employees by the company are commendably inspirational. And over a period of time, they have implemented a culture with a perfect blend of professionalism

In terms of empowering the women folks from rural areas, Eduplex Solutions has conducted a prestigious training program at Jamshedpur on ‘Digitization Skill Development for rural women in 2015’. Moreover, it has been associated with the “BACHPAN BANCHAO ANDOLAN” that started in 1980 by Nobel Peace Laureate Mr. Kailash Satyarthi, and is India’s largest movement towards child-protections activities. The dedication to serving the society is not just restricted to this, they are also ensuring e-Training to students across India.

Soon, ESPL is about to venture into diverse segments like Healthcare sectors & IOTs. As the company foresees a bright and blazing future ahead, it desires to bring on board all the stakeholders to drive its business till 2025 and become a leading player in the relevant industrial space.

WORDS TO CONVEY BY TEAM ESPL

“It needs guts to be an entrepreneur. Listen to everyone but do whatever your heart wishes & as per your gut feelings! Conflict resolution is a part of the process and choose the simplest option because all good things in life are simple. Create quality, process and skill from the very beginning; You need to be different from others. All stakeholders must see value in you and hence make them believe in your vision. It comes from your conviction in yourself only. Rest will follow.” 33

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Four Corners Technologies Pvt Ltd. Where credible technologies make smart spaces Mehak Malhotra | Business Connect With technology seeping into every aspect of human life, we cannot deny its dominance in the upcoming years. From smartphones to televisions, soon humans will rely upon smart living spaces. Four Corners Technologies Pvt Ltd. Also known as (4CT) is an esteemed firm with the endeavor to make the human aspiration of dwelling in smart buildings come true. A well- reckoned Internet of Things (IoT) solutions firm, 4CT has emerged as a reliable technology platform for building smart spaces. Fundamentally, it converges all the efforts on developing solutions that can enable smarter living- spaces where futuristic technologies can be utilized in the BAT platform. 4CT Building Automation Technologies (4BAT) has been a network of digital technologies that bridges building services while monitoring, analyzing, and controlling the operations without any human intervention. Under its service parasol, the firm has been proffering Real Estate Optimization, Smart Lighting, Emergency Surveillance, Feedback Management, Predictive Maintenance, People Tracking, Equipment Tracking, Meeting Rooms, HVAC and a lot more. Owing to its world-class services, the company envisions delivering 360° user experience by connecting the analog and digital world via IoT under the same roof. Under the aegis of Madhusudhan Rao K (Managing Director), 4CT is reaching greater heights and turning tides in their favor. VALUE-DRIVEN APPROACH Quality, innovation, seamless technology, empowerment, and the adapt and alter approach has been a priority ever since 4CT came into existence. What keeps their spirits high is the zeal to connect the dots that offer an enhanced customer experience. All of which elicit a pragmatic perception of the company that instigates a dynamic workflow and improved services. To provide a few optimal and tailor-made solutions in favor of its clients, team 4CT dives into the facility that requires modification. Their customized concepts ensure a holistic experience to develop green buildings for the procreation of a safe work ecosystem that has a world-class, energy-efficient system that integrates Digital Sensor-based solutions. The facilities developed by them capture and combine different streams of data to enhance the end-user experience. GETTING AHEAD OF THE GAME Enriched with an excellent, economical and practical strategy, 4CT effectively ensures value-added services to its diverse clientele by offering minimum capital, huge manpower, and affordable quality material. Such an adept approach by 4CT is both efficient and economical for post-formation maintenance. Keeping innovation and empowerment at the core of its operations, its adaptive concepts www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

MADHUSUDHAN RAO K | Director allow the designing of client-oriented unequaled solutions. Furthermore, the company’s unique business model is a perfect example of how they create, deliver, and adapt values in social as well as economical context. To them, this strategy itself is the business model innovation! A GLANCE OVER ITS VALUE-ADDITIVE PROPOSITIONS Undoubtedly, their value-added propositions have been setting benchmarks in the relevant industry owing to their uniqueness and relevance. IoT, IT, AV, and IBMs are some of their most value-adding propositions. From the range of such exclusionary products, Workspace Management System has become a prominent choice to consider. It is the wireless, sensor-based workspace that gives it a competitive edge. It ensures centralized workspace management that can be accessed via Portal, Kiosk & Mobile. Not to forget, the ease of use it offers by using visualization techniques and comparative analysis of space utilization making it a preferred choice among clients. 34

PERCEPTION OF TECHNOLOGY According to Madhusudhan Rao, technological improvements are not independent developments, rather, an enhancement of the existing technology while adding new versions. He believes there should be a sustainable way to incorporate modern technologies, mainly by technological improvements. This scenario needs to be acknowledged well to derive maximum benefit from the technologies that we witness around us. SIGNIFICANCE OF R&D 4CT is now presenting the one-stop App that can assist businesses to sail through this calamity with ease. Our latest offering is the Smart Digi Build (SDB) Portal/App that lets you ward off the viruses at your workplace. The Smart Digi Build (SDB) Portal/ App can update you with hygiene measurements, Meeting Room Cluster Warning, Social Distancing Alerts, People Tracking, Thermal Scanners, Hygiene Monitoring, Building Secure Tracking, Face Recognition Alerts, Pantry Services Integration, Restroom Management System and much more. DIVERSE DEVELOPMENT OPPORTUNITIES 4CT ensures its workforce with numerous flourishing opportunities for professional as well as personal development. Be it their Learning Management System (LMS), that is a scalable solution for enhanced employee growth or real-time feedback that ensures improvements in real-time and not just during annual reviews to avoid delays.

ABOUT THE CSR ACTIVITIES The Company avidly takes part in CSR activities where it encourages and nurtures the talent and skills of disabled children to help them pursue their dreams. Every year, Team 4CT utilizes the paintings/drawings of such talented children in their calendars to promote their competencies that can serve as a token of appreciation and support. This unique and insightful step by the company is quite commendable. FUTURE ENDEAVOURS As its graph of exemplary success is escalating at a rapid pace, 4CT is planning to launch a real-time scenario for its adored clientele via online as well as monitory modes to make its services omnipotent and omnipresent! In this context, they will soon develop a sophisticated IoT with AI that brings automation into most of the spaces leading to a 360° user- experience. A TOKEN OF ADVICE FROM THE MD’S DESK “Challenge yourself. Do the work that you care about. Take the risk - We never know the outcome of our efforts unless we do it. Believe in yourself, manage energy, know your goals. Learn from mistakes and never back down!”

Moreover, in the same direction, the Company provides rewards, recognition, and awards to best performers that instill a sense of healthy competition. The management always strives to identify skills and provide appropriate mentoring and coaching programs for each individual, to help them to grow in leaps and bounds. In terms of work culture, the employees always sync with the values put forth by the Company that has been their secret sauce to exemplary success. Every employee is always ‘in the know’ that outstanding performances will always be fairly rewarded. Thereby, every individual aspires to ensure extraordinary performances. Furthermore, the MD believes that HR plays an instrumental role in holding the fort of successful work culture at 4CT. Be it selection or recruitment of the candidates, the HR team always develops orientation, performance Management progress, and training that outlines the company’s core values while ensuring the employees with relevant recognitions that they truly deserve. GLIMPSES OF THE ACHIEVEMENTS AND ACCOLADES 4CT has become an eminent name in the industry owing to its state-of-the-art service portfolio. So far, it has received a Certificate of Appreciation in the 12th Edition of India IoT Symposium 2019. Moreover, they have been conferred with the ‘Fastest Growing Indian Company Excellence Award’ – 11th International Achievers Conference, Bangkok, 2018. As its thumping success effectively grabbed eyeballs across the globe, 4CT has been conferred with ‘Best IoT Start-ups in Bangalore’ by Silicon IndiaStart-upcity 10 Best IOT STARTUPS, Bangalore – 2019.

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

Technology

Smartphones are smartly tracking you

So, Beware! With the invention of mobiles, communication is no longer an obstacle around the globe. It is the greatest revolution in the history of technology; dependency on wireless communication becomes a need of contemporary times. Smart phone becomes an essential multi-tasking device; it has touched variant spheres of life. Online shopping, video calling, rapid transmission of messages, watching movies, the list does not stop here, it goes beyond become possible due to the availability of smart phones. On the contrary, are there only benefits of android phones? The answer to this eminent question is ‘No’, because there are numerous privacy deteriorating concerns associated with smart phones. Let’s dig into detail, what serious security issues can be caused by smart phones?

DOWNLOADING SMART APPS LEADS TO LEAKAGE OF PERSONAL INFORMATION

Numerous applications are installed in our mobiles for varying purposes in day-to-day regime. For example game applications, cookery apps, Facebook, and Instagram apps. Have you ever thought they are the biggest threats to our security? ‘No’ because everybody in this world is entirely dependent on these applications; they are immensely enjoying the benefits of these apps.

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A technocrat says,

“If technology provides you comforts then it takes a lot from you.”

When you download applications from Play store, they track your personal information like location, name, photos in gallery, your contacts, etc. which is quite dangerous to your security. Camera in smart phones capture beautiful photographs; on the other hand, it also identifies the faces in the pictures, and provides all the relevant information to the phone’s company and Google. Unscrupulous sources can get your personal information through these applications which cause serious threats to your privacy and dignity. Gaming applications like PUBG, candy crush, etc. from the screen’s camera even track your favorite TV programs, and inform the Google for displaying similar ads as of your choice. I know it is quite surprising and jaw-dropping fact.

GPS AND SEVERE RISKS ATTACHED TO IT

GPS stands for Geosynchronous Positioning Satellite; the prominent purpose of this application in smart phones is to find out the route of a particular location. For an instance, if you wish to go from Hauz Khas to Rajiv Chowk via car, turning the GPS ON of your phone, you can easily reach to the destination by following the indicated directions. This is one of the incredible advancements in the sector of communication and technology. If there are undeniable benefits of using GPS, then a multitude of demerits are also involved. GPS challenges a person’s security to a tremendous level which cannot be ignored. The application works with an internet, when you turn GPS ON, then a number of malicious apps are downloaded on smart phones. These applications are constantly tracking your route, and try to know your intended destination. This leads to multiple crimes in the cities by providing all the relevant information to the undignified elements. In fact, uploading locations on Facebook and Instagram provides imperative information to the third party like about your social circle, venue of a particular event, number of people in social gathering, etc. This is a serious concern, and some relevant steps should be taken to curb a leakage of information in order to be safe.

HOW TO STOP APPLICATIONS TRACKING YOU?

Your safety is your prime responsibility; if you use smartphones smartly then definitely you are going to be secure and safe. Now, an indispensable question arises, how can you be secure? There are number of applications which you download; the best way to ensure privacy is to turn off the location access. In fact, uninstall all the irrelevant apps which are occupying a large space of your smart phones. These applications are accessing your personal details without letting you know, so it’s feasible to delete unwanted applications. While watching videos on Youtube, or other channels, do not click on the ads in between. Try to skip them as they are the potent sources of security threat. Many viruses and unwanted applications can cause a serious harm. One of the renowned IT entrepreneurs in an interview with Business Connect says,” We cannot avoid smart phones, but we can be vigilant towards our security.”

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

INEXT LOGISTICS & SUPPLY CHAIN PVT. LTD. REIMAGINING LOGISTICS WITH PASSION AND TECHNOLOGY Indranil Roy | Business Connect

“Whether it’s building a better business or going to war, you win through best logistics practices”. Every enterprise whose business requires the movement and management of goods needs a holistic logistics partner. While on the surface, logistics is considered to be about storing and transportation of products, deep inside - it’s much diverse. A logistics partner liaisons and negotiates, with all the stakeholders (suppliers, manufacturers, retailers and consumers), while complying with all the statutory compliances to ensure co-ordination and optimization of the entire business cycle. In Supply chain management, logistics is responsible, for end-to-end optimization within the organisation as well as working with counterparts. It helps to develop the edge and profit of a company while constructing a valuable network within the supply chain including the end-user.

With time, Logistics solutions like everything else has confronted changes. Emerging innovations, new brands, customer preferences and adaptive business models have created a cutthroat market; and finding a trustworthy brand is becoming a hardcore challenge. But, Inext Logistics is a one-step-solution for all these impediments. Thanks to a robust network of 600+ partners spread across eminent nations, the Company guarantees qualified movement of goods in all routes – air, water and land.

A ROBUST BRAND

Headquartered in the capital of India, Inext is an AEO certified logistics partner with categorised services into Air Freight, Ocean Freight, Warehouse Service and Custom Brokerage. The Categorised solutions foster trust and help in scaling the quality customers sought. It has a Pan-India presence spread across 13 states and

Amardeep Singh Khurana Managing Director

is a port of call for Custom brokerage (Pan India), Freight Forwarding- Air & Sea, Consolidation Services, Warehousing & Distribution Packing & Insurance, Regulatory & DGFT & Supply Chain Consultancy Express Courier, House Hold Shifting, Exhibition, handling Project cargo and Transportation. “PASSION DELIVERED”, is the keystone of every solution at Inext. It guides the Company’s mission to offer flexible solutions built with foremost innovations, tailored to stakeholders, and have a knack for societal development. The keystone also advocates its vision to be the preferred Indian MNC in the global supply chain with a 1000 crore landmark by 2025. Inext is a proud part of WCA, CPN, GIAA, FNC and FIATA, MTO Network, with a presence in nearly every country. It has a dedicated CRM team www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

made for customers who upholds the overall flexibility and transparency. The end-to-end communication helps in understanding client concerns and foster product development.

A PASSIONATE LEADER

“A great leader never does the conspicuous or follow, instead he learns and shapes his own passion”. And the same is imprinted in Amardeep Singh Khurana (CMD) Inext. As a visionary, Mr Khurana identified the prolific scopes in the changing supply chain domain and believed in delivering solutions that show passion. “There is a lot of scope for logistics service providers who can offer quality services with flexibility and commitment”, he says. With this thought, he laid the founding stone of Inext to provide solutions having adaptability and dedication. His idea to deliver passion eventually became its principle coining its tagline “PASSION DELIVERED”. Under his aegis, Inext hasn’t just achieved new heights, it has built a growing ecosystem for its people. His passion and zeal extend to his fellow leaders and employees, and the cohesiveness strengthens its operations. The Company invests considerable resources in coaching its people, turning them into high-performing professionals. Its culture is more focused on assisting than controlling with respect to individual responsibilities. The subversive approach amalgamated with considerable experience in freight, warehousing & distribution services, helps in advising on industry insights, negotiate risks and proactive measures in changing scenarios. The combined focus is to provide the most innovative, competitive and effective logistics and supply chain solutions with an eye for product development.

THE EFFICACY OF R&D

• •

Social Media Platforms – Optimize efficiency by transferring information and building better communication with clients Logistics Technology - To address the fast turnaround times, and safety challenges. The trucks and other freight carrying vehicles consists of features like lane assist and backup cameras, to ensure safe deliveries.

A plausible example of its R&D and technology integration is its ERP platform. The platform enables clients to check the real-time status of their consignments; and process orders online as well. “The platform enables the suitable transfer of information on the click of a button”, acclaims Mr Khurana. The platform can be accessed via website or as an app.

AN ECOSYSTEM OF GROWTH

It’s not an epiphany that the collaboration of everyone on board is the reason behind Inext’s global footprint. And to ensure their integrity, Inext gives abundant opportunities for growth with responsibilities on diverse aspects. Employees are encouraged for higher education and nurtured with skill-based training programs to upscale overall excellence. Also, they find well-defined salary and incentive structure, and top performers are rewarded with much more than their annual salary packages. “Our Motto is - work more and earn more”, shares Mr Khurana. The positivity creates a cheerful ambience and people work as an entrepreneur instead of an employee. Mr Khurana also states, “Everyone here works very hard and party harder”.

As mentioned before, logistics is constantly encountering changes. And to thrive, R&D is indispensable. Inext believes and works towards surpassing its competitors. It constantly confers new practices, welcomes new technology to create effective solutions. Digitization is the name of the game! Modern logistics systems are bundled with Industrial Internet of Things (IIoT), Smart Sensors, Big Data and Artificial Intelligence (AI), along with cloud computing. So how can Inext stay back in this race? The Company has boarded all the competencies, starting from:

The Collaboration gave a major upper hand during the pandemic. While constantly struggling with the lockdown, it stayed to commitments and deployed its team to fulfil the supply chain requirements. Through a flexible and cost-effective manner, it partnered with customers to understand their concerns and devise solutions & strategies to keep the wheels in motion.

•

A NOTE OF ENLIGHTENMENT

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Shipment Tracking Systems - Enables clients to track consignments 24x7 Enhanced GPS Accuracy – To track truck locations with updated traffic data

COMMENDED ACROSS THE MARKET

Whether it’s International or within the country, Inext has done a sterling job. Its excellence and real-time solutions are awarded, by its top 5 clients. Throughout its time, it has covered all aspects of the end-to-end supply chain, with backward integration right from packaging solution to end customer delivery. Its propensity for untouched client satisfaction has made its venture into e-commerce and International express courier. It has also concluded the transfer and storage of critical goods that further makes it improve infrastructure and transportation. “Set your goals and work hard - you will surely reach your destination. Conceive, Believe & Achieve is my mantra”, Amardeep Singh Khurana. 39

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

“

Kajal Dobhal | Business Connect

”

All of the great leaders have had one characteristic in common: it was the willingness to confront unequivocally the major anxiety of their people in their time. This, and not much else, is the essence of leadership. — John Kenneth Galbraith

hus we begin, looking closely into a life that started with nothing but a dream, a vision to create a macrocosm of the most progressive ideas to give birth to the most cutting edge technology and committed services which we now know fashioned into Jade Global, a name that lives beyond its business entity. It is the very extension of its CEO, Karan Yaramada’s ethos. And it has proven its mettle in the face of the Pandemic, thriving not just due to a resilient business strategy that was an innate part of Jade Global, but also the sheer perseverance exhibited by its people. We give you a glimpse into how Karan Yaramada, winner of the CEO World Award 2020, anchored Jade Global. Today Jade Global is recognized as one of the fastest-growing private companies in North America by Inc. 5000 (winning the place for 10 consecutive years), and making constant appearances in global power lists as a preferred strategic technology partner for companies on their digital transformation journey. LET’S BEGIN FROM THE BEGINNING: A VISION IN THE VALLEY There is a hint of a smile on his face, reminiscence, as he looks back at the days that made all the difference. Helming this solo ship was not the easiest. Especially in 2003, when Silicon Valley was mushrooming with a million big ideas waiting to turn into billion bucks. Karan started small. He founded Jade Global with Oracle Partnership in San Jose, its US headquarter and the first office. “We were unknown. I had a handful of people and an idea. I wanted to make businesses breathe easy. Oracle, a big name even then, became our cornerstone. And stays to this day one of our strongest suits,” Karan reflects. By 2005, Jade Global had 50+ employees and Salesforce Alliance & Microsoft Gold Partnerships. Jade successively added Snowflake Managed Services, AWS, ServiceNow, Zuora, NetSuite, and a Boomi Elite Partnership over the years to its growing partner landscape. Today Jade Global has 1000+ employees, spread across 7 cities, including offices in Austria, Canada, and India. However, one of its greatest milestones is the establishment of Jade Global’s R&D Unit: Jade Labs, a locus of innovation that adds a unique flavor to its partner offerings. Karan adds, “Jade Global has made it to this juncture due to its great partner alliances. But then we were not the only ones out there offering an Oracle, or a Salesforce service. It was so essential to get our own blend here, so our clients know the difference is not just in the service but the entire ecosystem we bring to the table.”

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

KARAN YARAMADA CEO of Jade Global

Kanverse, Jade Global’s AI, is a Cognitive Automation Platform that can support various use cases across the enterprise to remove bottlenecks, streamline business processes, and minimize manual touch points across workflows. Jade Global’s unique offerings are distinct yet conducive, in fact, complementary to its partner’s growth. They have established a symbiotic relationship, where their home-grown technology and innovation enhances and adds to the services offered. Kanverse AI was one of the many. Some of these others are Jump Start Analytics, Jade Global’s Prebuilt Analytics for Oracle EBS, JadeConnect for Connecting the Enterprise through ServiceNow, Xenon Test Cloud, Infa to ODI-The First and Only Informatica to ODI Data Integration Conversion Tool, Accelero- Accelerated Oracle EBS Implementation, Reverse Logistics, Warehouse Management and more. 40

PANDEMIC & TRANSITION TRANSLATING DIGITAL REQUIREMENTS INTO PRACTICAL REALITIES STARTS AT HOME “If you want to build a ship, don’t drum up the men to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea,” Antoine de Saint-Exupéry Now that the vaccination is out and the world slowly settles back into a near-normal rhythm, businesses are trying hard to make a comeback. It is not easy. Jade Global survived the storm, albeit with a few scratches. It was impossible for businesses to come out unscathed after all. What was the magic formula? We want to know how Jade Global made it. While many are harping on about the “digital transformation” wave, Jade Global has been living and realizing it for its clients. The Two-Time Honoree, listed among the Fastest Growing Silicon Valley and Philadelphia Enterprises in 2016 & 2018, has steered 2600+ technology projects across a range of industries. One of the company’s mainstays is adaptation through digital synergies that are at the very root of all its processes. Digitization is a way of life at Jade Global, which was in effect even before the pandemic hit and virtual offices came into being. “We had almost unknowingly been preparing for this period over the past few years. We went on to become a 100% remote workforce almost overnight without any glitches. This was possible because all our employees had company-issued laptops and secured VPN Access; everything was on the cloud, including our office collaboration suite, time and billing system, and network security,” Karan beams. “It was not just about the set-up, those were pieces that naturally fell into place, it was also the state of mind, that needed attention,” he continues. Jade Global’s leadership team along with Karan created guidelines to follow for the entire company based on a wellformulated and informed design: the 3Ps Approach: In their first Virtual meeting the CEO urged his people to internalize this approach; Protect-Preserve-Promote. In compliance with the points stated above, Jade Global declared a work from home policy in their US Offices and India offices at least two weeks before the Government of India announced its first lockdown. Its employees have continued to preserve and demonstrate the same work ethics as they did during the prepandemic days. “In fact, we have seen a surge in employee productivity and each one of our employees has displayed great dedication in promoting the spirit of Jade Global by coming together and donating generously towards the Feeding America fund in the United States and the Prime Minister Cares fund in India,” adds Karan. Jade Global managed to raise 1,000,000+ INR in India and $15,000+ in the United States to help fight the COVID-19 pandemic. THE GOLDEN RULE: Jade Global is One People It was ultimately the humane approach that triumphed over all else. Karan reiterates the importance of forging strong bonds with people you work with. It becomes even more poignant during the crisis. “We urged all managers to reach out to every team member so that we had an open line of communication between all 41

employees. We were able to gain insight into the challenges of all employees and take the appropriate steps to solve these issues,” says Karan. The company equally shared the financial burden, with more than 75% of employees worldwide expressing willingness in taking salary deferrals along with the leadership team that showed the path. The company swam through it with zero layoffs and the salary deferral program never actually taking off. He expresses, “It never came down to it. And I am glad it turned out that way.” Another aspect of Karan that echoes through Jade Global is transparency. The leader’s demeanor is reflective of a simple candor, which is very much a part of Jade Global’s fabric. Facts and vulnerabilities were never held back from employees. Karan attributes their success to this openness, which has overarched into all their other practices and dealings. When asked about how he keeps his people motivated, he says, “It is tough to drive a uniform culture as we keep growing and there is no silver bullet to prevent this. However, keeping the conversation open and encouraging connections throughout the company is how I manage the risk and keep everybody motivated. We encourage open dialogue and an open-door policy. Furthermore, we invest in employee growth, learning and development to align our internal business practices with our vision.” ONWARD THEY MARCH WITH NEW SOLUTIONS, NEW INDUSTRIES, AND NEW ALLIANCES: “Hi-tech & Life Sciences Industries have a great need for technology that enables process automation and seamless integration for both internal and external partners as well as applications,” notes Karan. Jade Global has worked with over 150 Hi-tech customers to make strategic investments in launching unique industry solutions that will transform the business processes across the board. The solution consists of reference digital architecture with a pre-configured solution consisting of 70% of the most popular and relevant use cases in combination with leading purpose-built solutions. Jade Global’s Pre-configured Life Sciences Industry Solution addresses Key CGxP requirements, Financial Reporting & Cost Management, Compliant Clinical & Commercial Supply Chain operations, pre-built Analytics, Trading Partner Integrations inclusive of overarching Compliance & Validation Framework hence providing a comprehensive Scalable Digital operations platform helping companies stay competitive and foster growth. Jade Global stays current, relevant, compassionate, and adaptive. It is one of the few businesses that provided a strong emotional safety net for its employees, who fought the hysteria with the support of their leader. “Though it may seem like a fore thought now, but reality is, we were all panic stricken. Jade Global may have started as my dream, however, it is not just mine anymore, and I owe that to my people. To make it happen, take it forward, and persist,” he concludes. And we see the smile getting wider, just a bit more. “As one of the contributors to the digital wave, I know, here on, the future only gets better, so we better get future ready”, spoke the Thinker, the Visionary, and the man who brought his ship to the shore. www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

Innovation

The ideal lifestyle habits that an entrepreneur can follow

Being an entrepreneur, it becomes quintessential to get down to business right from the word go. Moreover, it is equally important to learn the ropes of business so that it becomes fruitful for you in long run. How can we make this happen? There are certain life hacks that successful entrepreneurs carry forward to run their business successfully. This is a vital part of their way of living. We can get inspiration from their learning curve. One of the most striking features is their approach of getting off the ground. They develop a deportment which is way different from their peers. They love to go through with their pre-planned strategy worked out long before the day of implementation. So, how do they manage all these stuffs? The answer can be unearthed from the way they utilize their day, right from the beginning. Let’s explore that long-cherished frame of mind to stay ahead of the curve.

Wake up early to utilize the maximum time possible It has been found that most of the successful entrepreneurs possess a common habitude of rising before the sun. This keeps them ahead of the pack by helping them with ample time to go back to the drawing board. It becomes significant in the sense that it helps to boost your memory and capacity to fathom something quite effortlessly. You can decide the earliest time possible as per your capacity. Initially, you will feel tiresome for a few days but eventually your body will become accustomed to your daily sleeping patterns.

Go to gym, become a beast to ward off the hurdles Entrepreneurs need to be very much aware of the imminent obstacles during their path to excellence. This becomes a prerequisite for them to be mentally and physically strong. Gym is simply the perfect place for gaining that never-say-never attitude. It is a place that helps to develop perseverance and robust will-power.

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

One glass of water prepares you for the battle

Right after waking up; get accustomed to a glass of water. It not only helps to quench the thirst but it energizes us after the dull sleep. Water proves to be a good source of rejuvenation. It has a long list of medicinal benefits for stomach and whole the body. Apart from this, it is the best remedy for stress-buster.

Laugh it out loud to keep your heart healthy Do you love watching memes and stand-up comedies? Carry on. Nothing can be better than laughter when it comes to make you ‘hale and hearty’. It is the medicine which is available to us 24/7 that too, free of cost. So, don’t miss a single opportunity to give yourself some good times, in order to set you free from the never-ending stress. Moreover, your laughter is the best weapon to melt heart of your critics too. Not only this, it is also a sign of positivity which sends a good message to your clients and investors.

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

ROHAN CONSULTANCY

A GROWTH-PROMOTING PARTNER

AJAY MEHROTRA

CEO at Rohan Consultancy

T 1. 2.

Abhishek Singh | Business Connect wo young men attempted an experiment by buying a tonne of thrift store goods for less than half a dollar. They then asked their growth-promoting partners to create value for these items through the right narratives. When these goods were sold on eBay, the products earned them more than $8,000 with a profit of 2700 percent. Here are 2 vital lessons that we learn through this: You may have the best stuff, but if you don’t know it’s best, it doesn’t sell. The modern business needs a holistic service provider that goes beyond just guidance and blends expertise with strategic development strategies to create new revenue sources.

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

Rohan Consultancy is such a growth-promoting partner. Based in Bengaluru, the Silicon Valley of India, Rohan Consultancy aims to serve the client with training, customer service, management of intellectual properties, and much more. They are experienced in patenting, information, and database services and are dedicated to building a long-term relationship of trust and value to each customer. The CEO Mr Ajay Mehrotra shares “We work with different publishers around the world and provide Technical Literature / Patent Information to our clients. To name a few, Automotive companies / telecommunication / Power companies amongst others, are then able to use these products to further their research needs. We educate the users on compliance and help them by procuring copyright-cleared articles for R&D purposes. For example, one of the largest safety equipment manufacturers in India adopted our solution and as a result, they could avoid clutter and recovered documents faster when required, which made their entire process efficient and hassle-free,” A LOOK AT THE HISTORY OF ROHAN CONSULTANCY Mr. Ajay Mehrotra has been associated with numerous firms in India for the last 20+ years. He had partnered with publishers like John Wiley and Thomson Reuters. He expresses that the employees were limited to giving their content to the consumers during his time with these firms. Mr. Mehrotra recalls his days and tells “This got me thinking as I had always wanted to give the customers what they wanted and not what we wanted to give them. This led me to open my company called Rohan Consultancy in 2007. My mission was very clear at the point of starting my business in 2007 – Give the client what they want and not what we want to give them.” RISE AND RISE OF ROHAN CONSULTANCY: Rohan Consultancy is regarded as one of the early players in the industry, and its customer base and steady sales are expanding every year. The agency is now seen as a master in the IP (Intellectual Property) market. The team has made their mark working with different publishers. The firm started operations from Bangalore and over the years have extended to the northern and western parts of the country. The business is currently partnering with many foreign publishers like IEEE, IP.com and Copyright Clearance Centre in India to market and support its products in the corporate market. They also market an indigenous built Document Management System called EisenVault which specializes in providing cost effective, secure and user friendly solutions for simplifying the document management to organisation. The platform is built on open source, innovative and modern architecture allowing flexibility of customisation and stability at the same time. EisenVault is feature rich and helps enhance collaboration, document security, allowing users to work easier and faster. They also provide online brand protection solutions in India since 2017 from one of their partners called LdotR. They have recently launched a new division where they provide facilities for patent drafting.

The founder shares “We work mainly in the Corporate space of India. For the products that we promote – they come with a listed price. For projects that we undertake – we really strive to ensure that we can have a solution that blends within the budgets of our clients.” FOUNDER’S COLUMN Mr. Ajay Mehrotra shares the lessons learned through experiences, challenges, and facing the odds in life. From the foundation day, our target has always been not only to achieve but to surpass the standards of our customers. The right mix of ethics, expertise, and experience is the fuel that empowers our company to compete. Regular supervision and study of our work and market trends help us to achieve the goals we set for ourselves. We have strongly sensed that spending on R&D allows businesses not only to capitalize better but also to remain ahead of the curve. We still look for more & newer options and wholeheartedly incorporate them into our processes. BUILDING THE CULTURE OF EXCELLENCE Employees are the growth engines of any business, believes the founder. The primary priority for a company that aspires to achieve prosperity should be to keep its employees content, comfortable, and fulfilled. The founder shares that to keep the workers smiling, the firm conducts team-building workouts and other inspiring & fun activities regularly MESSAGE FOR YOUNG ENTREPRENEURS: “We are a young agency with huge dreams, brilliant employees, and the best brands. In our journey of achieving this feat, I have learned a few life lessons that many entrepreneurs wish they knew sooner in their journey • I truly agree that you can only do so much that you think you can do. No one will believe in your talent until you believe in it yourself! • Ask people you meet what they do to stay inspired. Use their recommendation all the time. Watch the videos that they’re suggesting. Look out for TED talks. Do something that will infuse the day with inspiration and motivation. Delete the things that don’t do it. BEFORE SIGNING OFF, MR. AJAY MEHROTRA SHARES IMMENSELY VALUABLE WORDS OF WISDOM I have embedded these lines from Richie Frieman into my life and lived by this, says the CEO. I highly recommend all young people who are working hard towards creating a successful life, to read, understand and apply this in their life as an entrepreneur. It will act as a life changer. “There is a big misconception about being a “failure” at something and “failing” at something. You are either succeeding or failing but are neither a failure nor a success. Did I fail to get that deal, yes? But am I failing as a businessman because of that deal? No. Once you can accept that failure (like rejection) happens and WILL happen again, then you will only then become a mature entrepreneur. If you quit after one failed attempt, then well, you shouldn’t be in this business in the first place.”

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

SEALMATIC INDIA PVT. LTD.

SECURING YOUR CRITICAL OPERATIONS WITH CUSTOMIZED MECHANICAL SEALS Indranil Roy | Business Connect In any process plant, the precision of rotating machinery depends upon its ability to work without leakages through shafts thereby, bringing mechanical seals into play. The strict legislation to prevent leakage of hazardous media makes it mandatory to install mechanical seals. A suitable mechanical seal avoids high-pressure fluid leakage at the entry or exit point of a rotating shaft, ensuring smooth operation. Not only this, it plays an integral role in safety measures; therefore, inciting the need for qualified mechanical seals. However, its market has witnessed a significant shift. The technology used in its manufacturing wasn’t available at the nascent stage. But, the industrial revolution has brought a dramatic change. While paving new ways of functioning in all industrial sectors, it has bestowed several developing nations with the technology to manufacture high-quality mechanical seals; India is one of them.

One of the leading manufactures of mechanical seals, the country has birthed several qualified suppliers, who have a presence beyond borders too. From pumps to compressors, agitators, mixers, etc. India is a credible provider of customized mechanical seals. Amongst the popular names, Mumbai based Sealmatic India is making a nextlevel significance. As an all-inclusive provider, it serves all the critical sectors, viz electricity, steel, refinery products, crude oil, coal, cement, natural gas and fertilizer, and is a major growth stimulator. Its expertise is spread across India and addresses 45 countries around the world. A LEADER IN THE ARMADA Sealmatic has gauged its growth upon three key aspects: reliability, application know-how and quick after-sales & service. The mechanical seal industry is on a competitive track, which makes quality an indelible parameter. Building on that, the Company ensures, every mechanical seal is tailored to individual needs. It has a team of 26 engineers, whose sole purpose revolves around product development. Sealmatic prides itself on being the only one in the domestic market, with strong R&D in Designing, Quality Control & Production. Moreover, it’s the only Indian firm having API Q1, ATEX & EU FDA certification and employs FEA & CFD for its customized designs. In addition, the company is committed to industry regulations, which makes it integral to customers’ benefit. The parameters make them second-tonone in the domestic space; and a preferred vendor across the globe for knowledge-based applications, troubleshooting and failure analysis.

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

Umar A K Balwa Managing Director

With its customized solutions, the Company receives 100+ visits from foreign customers. Along with customized equipment, its solutions extend to - installation and training of the personnel at the end-user premises. The end-to-end framework upscales its name on the leaderboards. THE STORY BEHIND THE SUCCESS Sealmatic is spearheaded by Umar A K Balwa (Managing Director) & Hanif S Chaudhary (Executive Director). Both of them have worked in fluid sealing technology and earned an in-depth understanding of products, engineering and aftermarket services. Umar’s journey in the industry began in 1989, from AK Engineering, a nascent subsidy of his familyowned Balwa Group. Balwa Group was well-known in the real estate and hospitality industries, and AK Engineering was a manufacturer and supplier of mechanical seals. Here, Umar spent a diverse career spanning over 3 decades in international trade, especially in Europe and the USA. He was responsible for overseeing Balwa Group’s joint Ventures with Feodor Burgmann, Krombach and many more. All went well until 2004 when the German-based Company was acquired by a bigger conglomerate. The dismal reached his doorstep, and he and his family had to sell the company’s shares to the parent firm. This broke Umar but didn’t shatter his dream to foray into mechanical seals technology and build an ecosystem of growth. His dream saw the light when in 2011, a former colleague of A K Engineering, Hanif proposed the idea to shape their expertise, establishing a plant designed with International standards. Not only technical competence but, they envisioned it to be an ecosystem of highly trained professionals. Hence, endeavouring on collaborative efforts, Sealmatic was brought into the spotlight in 2012. Umar had great learning from his previous venture, which helped him in his second innings. In the years, that followed, Sealmatic earned a profound reverence with customized products, international certifications and much more. Its focus on knowledge helped it bring adept tools, like MSD (Mechanical Seal Dictionary), SSG (Seal Selection Guide), AKH (Application Know How), etc., which catapulted Sealmatic to the big league of international players. A HOUSE OF TAILOR-MADE OFFERINGS Sealmatic’s out of the box approach and experience, are the key driving factor of its high-octane business. It helps them design heavy-duty mechanical seals for pumps, compressors, agitators and other rotary equipments. Applications where pressures exceed 100 kg/cm2 or temperature above 350°C, slurry content, materials having high viscosity, etc., its products scale everything and ensures productivity isn’t hampered. “Designing these products isn’t a cup of tea

and installing a customized mechanical seal is equally challenging”, says Umar. But the rich data bank created in the last 32 years, helps them craft the aforementioned features. Adding to it, raw materials are imported from Germany, the USA and the UK, and doesn’t compromise on metallurgy. With an unadulterated fusion of knowledge, technology and raw materials, Sealmatic’s tailored offerings find valuable applications in oil & gas, offshore platforms, pipeline booster pumps, heavy-duty slurry pumps, high-pressure agitators in chemical plants, high-temperature rotary equipment in refineries and other relevant platforms. A LEGACY OF GROWTH Starting out in 1989, pledging unparallel quality, Sealmatic has turned the tide in all aspects. With one of the most advanced facilities and adept professionals, the company has earned a strong name amongst global players. Mr Balwa’s efforts and endeavours are highly appreciated across the industry and he has earned the title “SealMan”. Sealmatic has earned several accolades in its path namely: • International Achiever’s Award presented at 10th International Achievers Summit • IES Award for Sealmatic’s continuous contributions and dedication to the industry • Udyog Rattan Award in recognition of the company’s dedication in discharging duties towards the corporate sector • Indian Achiever’s Award for Business Excellence and Mr Balwa’s Professional Achievement On the business front, Sealmatic is enjoying exponential growth expanding from its 220 sq. ft. space. Mr Balwa confers this journey as the collaborative effort of everyone associated with a vision that the leaders share. A journey that began with a budding firm called A K Engineering has developed over the years, creating a massive impact around the world. The company has shown remarkable growth, with reliable and safe solutions at cost-effective prices. GEARED UP FOR MORE MILESTONES After 3 decades of success through a qualified team providing leadership, direction, and vision, Sealmatic aims to be at the acme of its space. While its already preferred across 45 nations, the company aims to increase its reach around the globe. It’s continuously investing in talented manpower, tangible and intangible technologies to curate and design better solutions. In short, it’s investing to become more futuristic. Mr Balwa believes the privilege to raise Sealmatic’s bar to its full potential and seeing its people enjoy the fruits is their biggest milestone. His motto is – “Once A SealMan Always A SealMan”.

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

Tourism

RIDE INTO THESE 7 NATIONAL PARKS FOR AN

AMAZING JUNGLE SAFARI Walking into a zoo while sitting on our father’s shoulder and asking them about the who’s who of animals during childhood was always the biggest fantasy of every child. But, unlike a zoo, a wildlife sanctuary doesn’t capture animals, so here Jungle Safaris are the way to watch your favourite animals drooling around the forest, from a threatened tiger to a furious rhino, we want to witness everything. So, we’ll tell you seven places in the country where you can catch the beauty of animals. • Jim Corbett National Park, Uttarakhand Jim Corbett National Park, situated in Uttarakhand is India’s first and oldest national wildlife sanctuary, and it is acclaimed as a heaven for the adventure seekers and wildlife junkies. While there are rare chances of actually spotting a tiger inside this park, you might see one that is not baited or tracked. Also, it is one of the few parks with wild elephants in northern India. And we must say that a jeep safari is worth a try inside this park. • Kanha National Park, Madhya Pradesh Madhya Pradesh is your best bet if you want to do some ‘tiger spotting’. Here, a trip to Kanha National Prak, located at Mandla is a go-go. In this gigantic location, the woods are massive, but thanks to the park’s colossal core area, protected by a wide buffer zone, you can go deep into them. The royal Bengal tiger, leopard, Barasingha and the Indian wild dog have a large population. In a horse-shoe-shaped valley spread over 940 sq km, you can see elephant safaris in this park. • Sunderbans National Park, West Bengal As the Sunderbans are part of the largest delta in the world, created by the Ganges, Brahmaputra and Meghna rivers, they are densely covered by mangrove forests. It has one of the country’s largest Bengal tiger reserves, as well as an array of birds, reptiles and invertebrate animals, such as the salt-water crocodile! And what’s more, not in jeeps, but in canoes, you’ll sign up for their safaris. • Bandhavgarh National Park, Madhya Pradesh The highlight of Bandhavgarh National Park is that it has the highest population of tigers in the world, so it is not difficult to spot a tiger in this place. The nearby Tala village, which has a great choice of accommodation, suiting all budgets, is another tourist attraction while visiting the park. Here, you have the luxury of enjoying your elephant safari. • Kaziranga National Park, Assam Located in Assam, this park lies between Nepal and Bangladesh, the northeast of the narrow neck of land, and has a landscape of pristine forest, tall elephant grass, marshes and shallow pools. You can see two-third of the world’s Great Indian one-horned rhinoceros’ population here, and a World heritage site. Elephants, wild buffaloes, monitor lizards, and water birds are also rich in it. Your choices include a private jeep tour or an elephant trip.

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• Gir Forest National Park, Gujarat The wildlife sanctuary of Gir is home to the last wild Asian lions left on earth. But there is zero chance of seeing a tiger here because it doesn’t have tigers. The second most common predator found in these forests, aside from lions, is the leopard. The park offers many fantastic drives, in jeeps, through scenic areas. • Ranthambore National Park, Rajasthan Visit this 1,334 sq km park in Rajasthan if you want to see the tiger in its most majestic avatar. Here, even during the daytime, you will spot the tigers when they are busy preying. As a result of the pictorial ruins that dot the wildlife park, it is also counted as a famous heritage site.

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Kajal Dobhal | Business Connect reaking the stereotypes and making the name in the game to emerge as the torch bearer, instigating disruption and difference, women are revamping every industry by building some exemplary businesses. With a steady increase in women entrepreneurship, the world has witness the matchless prowess of female leaders in past in 2 decades. Moreover, leading some major industry giants at some reputed positions in the ‘male-dominated’ industry, female entrepreneurs have created a wave of change and carved a path to be followed by other ambitious and dedicated women entrepreneurs.

BHAVNA PALIWAL | Director

Tejas Detective Agency An endeavour to create a difference

With its brand-new edition of print publication, Business Connect brings its adored readers with some fascinating success stories in which women-led enterprises have outplayed the rest. Starting her very first business venture from scratch, Bhavna Paliwal, the Director of Tejas Detective Agency has created a company that has become a reliable choice to deliver high-quality solutions. At present, it is being managed, owned and conducted by her only. Owing to her years of enriched experience in this space, Bhavna laid the foundation stone with the endeavour to establish herself as an independent women leader amidst the male-prominent space. Bhavna’s years of experience and expertise have allowed her to become a prominent player in the respective industrial space. She says that her road to success had its own fair share of ups and downs but her indomitable spirit always kept her forging ahead. In India, the detective agency space is a the male dominated world where as a women she established herself with sheer hard work and adamant efforts. She has become a leading face as a ‘Lady Detective’ in the country for those seeking marital investigation, personal & individual investigation, detection of missing people, financial investigation, employment investigation, corporate investigation, etc.

INSPIRATION TO GET STARTED

The Director always looks up to her mentor— Pradeep Sharma— who always encouraged her talent and also inspired

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her to start her own venture in this direction. She is grateful to the unfaltering guidance of Mr Pradeep who identified her talent and motivated her to create her own identity in this arena. So far, Bhavna has envisioned to promote women empowerment while encouraging the career prospects for women in this space. Even her targeted clientele are women in distress and are seeking relatable, affordable and relieving solutions. Her endeavours and efforts to bring a wave of change for women have been well-received and appreciated by numerous other businesses too. Namaste Detectives India, New Delhi Detectives, The Indian Detectives are some of the programs commenced under her guidance. These programs are to thrive and nurture the aspiring Detectives-especially women.

A GLANCE AT THE KEY FEATURE Bhavna believes in offering the best in class solutions to the clients. “We offer private inquiries and investigations for Businesses, Insurers and Individuals too. What gives us a competitive edge is our unique qualifications that ensure the clients with maximum results in timely and cost efficient manner. Our investigations utilizes only the most qualified investigators and the advanced equipment to assist the process in multiple ways,” asserts the Director. Her team of industry experts also resonate with the same notion and has played significant role in the success of a few major investigations performed by the company so far.

CROSSING THE MILESTONES EFFECTIVELY

Sometimes, there are horrendous incidents that impact lives disastrously and such mishaps shatter families and causes immense mental trauma to victims. Recognizing the pain of the commonalities, Tejas Agency assists people to investigate the incidents and help them get appropriate justice. No doubt, the society has

the sheer presence of anti-social activities and elements across the world that are adamant to trap innocent people and harm them in numerous ways. Tejas is adamant to fight off such evils existent in society by helping common populace in best possible ways. So far, several cases have been solved first-handed by the agency where numerous of the survivors have been rescue, who were lured and trapped in numerous evils traps set up by pernicious groups of people. Under the stewardship of Bhavna, her team has solved numerous complicated cases where common people were benefitted the most. Bhavna states that her team of skilled professionals has successfully brought home a 16- year- old girl, who went missing, within a month. “This case was thought to be almost impossible to crack but team Tejas solved it in no time. The family members and peers lost all hopes of the well being or return of the poor girl, but we rescued her and brought her home safe and sound,” conveys the Founder. She adds that it gives her immense joy and satisfaction when her actions are transforming and touching lives in the best possible manner. In numerous other cases like the one stated in the above premise, they have helped several women/children to reach their home safely, by pulling them out from the vicious human-trafficking networks and other diabolical pitfalls. Apart from this, a number of cases in terms of foul play in marital space have been unveiled by team Tejas with sheer dedication and determination to make a difference in people’s lives.

ENCOURAGEMENT IS MUST

Bhavna elucidates that the Government of India should encourage the women’s contribution in the space. Parents are always doubtful to allow their daughters enter the sphere due to the lack of acknowledgement. Thereby, women with immense competencies and talent give up on their dream to become Detectives. Bhavna aspires the government authorities and the peers organisations to encourage more and more women’s engagement in this sphere to change the norms and create a difference. For all the women striving to be successful Detectives, she conveys an inspiring message, “One must have a determined zeal to prove oneself. Then only one can reach the envisioned goals and break the stereotypes. Being women ourselves, we should promote women empowerment and help each other in the pursuit of our aspired goals. The road to success is not a piece of cake for sure, but never hesitate to ensure 100% dedication from your side and witness the miracles around you! ”

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THINKHALL TRAINING AND CONSULTANCY LLP

Hone up your staff skills Avishek Singh | Business Connect Your retail team is on the front lines of the fight to win and retain clients. So it stands to reason that you should pay special attention to how they communicate with clients and close a deal. It will take several years for young workers to learn how to provide excellent customer service solely through on-the-job training. Why not expedite the process by providing retail staff with training intended to strengthen their knowledge and enhancing the delivery that is so important for excellent customer interaction? Thinkhall is working on the same line. The students certified by ThinkhallAcademy.com have a proven track record of increasing the sales and increasing the customer loyalty of a store. Thinkhall Training and Consultancy LLP has been in the training and recruitment business for the past 6+ years. The company now focuses on skilling talented youth from non metro towns of India and are going vernacular. The students have a well defined path from, ready to learn courses, on which they can learn at their own pace, to live trainers who help them solve problems one on one and make them job ready. They also find the jobs at the same platform. Thinkhall Training and Consultancy LLP has various university tie-ups where they provide their services of job hiring and campus placements. Meet Iti Rawat- The woman behind building Thinkhall Training and Consultancy LLP Iti Rawat is well known as a “Retail experience enhancer” having consulted many national and international firms to increase the sales and enhance customer services. She is also a professional corporate trainer, keynote speaker and motivational speaker. She is the founder of two trailblazing organizations, Thinkhall Training and Consultancy, which is a well-awarded organization in skill growth and recruiting for the retail sector. Another nonprofit organization, WEFT Women Entrepreneurs Foundation, is dedicated to promoting women’s inclusion in the startup industry. Iti is a strong believer in skill growth and creating a livelihood for India’s adult youth. She has trained many retail specialists and developed new-age training approaches for the industry. She also created an online platform for freelance corporate trainers. Before starting her own business, she worked for companies such as Apple India Pvt Ltd, Nike India Pvt Ltd, and Arvind Brands Ltd. She has ten years of corporate experience in numerous tasks such as product development, sales, and retail operations, among others. She founded the Red Dot Initiative, which has aided domestic violence survivors and brightened the lives of over 100 people. Network of Services Thinkhall Recruitment : The company has the ONLY pre-skilled work portal https://jobs.thinkhallacademy.com which any employer can use to locate candidates and directly download CVs. The portal’s beauty is the quick subscription of CVs, pre-skilled staff, and online live interviews. You would essentially recruit in a short period of time at a much lower cost - all on the same platform.” www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

Iti Rawat

Founder & Director Thinkhall Training : The firm has the biggest trainers network which is spread across 800+ cities of India. They provide localized training solutions to you with local language expertise. Thinkhall Academy : On their website, the company has online modules where Retail courses are taught to people who are willing to make great sales at your stores. These ready-to-use courses are accredited, based on adult learning principles, and have been vetted by Retail Industry professionals. Thinkhall Content : The team creates custom content with real shot videos or animation, quizzes, commentary, or even PowerPoint presentations. Thinkhall Consultancy : HR management, attrition control, change management, channel sales, store opening, and implementations can be handled by in-house business experts with multimillion-dollar business CHROs, CFOs, and Executive Coaches. Some of the key companies Thinkhall has been hiring for are Reliance Industries Limited, Apple, Nike, Titan, Tata Motors, IFB, Reliance Retail Industries, Reliance Foundation, VIP Bags, Jockey, Bata, VF Brands, Arvind Brands Ltd, Landmark Group, and more. Iti Rawat has been a Social Leader of the Year 2019 by Indian Business Women Summit, in Mumbai. Thinkhall has been awarded Top5 Startups in Diversity two years in a row in 2019 and 2020 by DivHersity Awards. 52

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August 2019

www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA

RNI No. : DELENG/2018/76695 www.businessconnectindia.in | Vol. 4 | Special Edition May 2022 INDIA