The Most Reliable Brands for Logistics and Shipping Solutions To Watch in 2019 by Business Connect

PRANEETH REDDY Founder & CEO

BIG TUTOR

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

A BLEND OF RIGHT EFFORTS AND ATTITUDE CAN DO WONDERS! Retracing memory of my Math examination, in my sub-conscious, sleepless nights with thick mathematic books is logged in. May be it was fear –a driving force- that pushed me hard to prepare, and it’s this fear which at that time and now also acts as a positive catalyst to me at crucial times. From my very own learnings, I have discovered that an amalgamation of the right efforts and attitude can take your voyage to the next level. You may experiment as well. Entrepreneurs or the legendary business figures in the arena of Logistics and Shipping exude the same scent of exceptional optimism and intense hard work. Thereby, Business Connect in the edition- ‘The Most Reliable Brands for Logistics and Shipping Solutions to watch in 2019’, has elaborated their strenuous efforts with the best comprehending and linguistic skills. Innumerable processes are executed in the companies and industries. To assist or drive the workflow of these processes, Logistics and Shipping companies render behemoth support. Starting from managing the raw materials to the packaging and transportation, their intense efforts in making the workflow easier are beyond the imagination. Leading forces in this domain are a hotbed of the skilled and hardworking workforce. Innovative methods and trendy technology are used to render cost effective and on-the-time services. Well-known executives and also the emerging ones in the business space with a blend of unexceptional energies and efforts run after their dreams without thinking twice. Of course, this is the reason for their mega successes. No success is the one night success. Back stage, we cannot imagine the roadblocks and detours the connoisseurs face. Their struggling phase is a measurement of tremendous and mammoth triumphs. Complex processes or complexities of different companies are best sought out by the Logistics. Warehousing, transportation, shipping, packaging, etc. are some pivotal responsibilities of these firms, which require an unrivalled working and execution strategies. Whilst transcribing about the eminent personalities of the much talked entrepreneurs from the same realm, I came closer to the living stupors of hard work and resilient. As someone has rightly said, “There is no substitute to hard work.” One such admirable company in the Logistics and Shipping domain is ‘Globus Logisys’- The Pioneers! Because of its exemplary contribution in the entrepreneurial space, Business Connect with exhilaration has comprehended its profile and services on the cover page. Under the aegis of Anil Kumar Agrawal, the company is hitting the crescendo with inexplicable success in the Logistics realm.

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

Business Head Ashish kumar

Corporate Team

Co-ordinator (Business Connect-Clients) Komal Verma | Sunaina Gupta

Data Research & Analysis

Satyam Tiwari | Shubham Mehra Amit Kumar | Himani Rathore Priya Singh

Finance Team

Gourav Singhal | Reshmi Monika Aggarwal

Circulation Team

Sonia Tiwari | Anurag Tiwari

Creative Director Ashutosh Ojha

Creative Team

Chandan Sharma | Rajat Pathak |Reena Kumari

Legal Affairs Mukesh Kumar

Human Resources Nivedita Basu

Digital Marketing Manager Ravi kant Singh

Registered Office

Corporate Office

RZC 4, A/2, Street No. 21B, Sadh Nagar - II, Palam Colony, New Delhi-110045 Ph. 011-42636209 Email: info@businessconnectindia.in

701, DDA 2, District Centre, Janakpuri, New Delhi - 110058 Ph. 011-41065208 Email: corporate@businessconnectindia.in

Printed and Published By Abhishek Kumar Dubey on Behalf of FanzineIndia and Printed at Tanuj Process, A 21/27 Naraina Industrial Area, Phase-II, New Delhi - 110028 and Published at RZC 4, A/2, Street No. 21B, Sadh Nagar - II, Palam Colony, New Delhi-110045

Publisher & Editor : Abhishek Kumar Dubey RNI No.: DELENG/2018/76695

Copyright ÂŠ 2018 FanzineIndia, All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations, Views and opinions expressed in this publication are not necessarily those of the magazine and according no liability is assumed by the publisher.

We are also available on:

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

ANIL KUMAR AGRAWAL CMD

Globus Logisys

ANIL SHARMA

SELVAM VMS CEO

H&S SUPPLY CHAIN SERVICES PVT. LTD. www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

Managing Director

CENTRAL CARGO RELOCATIONS 6

GURUPRASAD SRINIVASAN

MADHAV THAPAR

President

Vice President-South Asia & Managing Director-India

Dependo Logistics & Global Services

C. H. Robinson

ABHISHEK THAKUR

MANUJ ADLAKHA

Founder

Cargo People Logistics And Shipping Pvt. Ltd.

Business Director

Odyssey Logistics

PRANEETH REDDY

PIYUS KANTI

Founder & CEO

Cloudstrats

CEO

Big Tutor

VIPUL DATTA CEO

FUTURESOFT SOLUTIONS PVT. LTD.

ANUJ SAXENA Founder & Joint Managing Director

SKOOTR

SOHA PAREKH Co-Founder & Director

WorkLoft

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

CONTENTS 16

New Tech Trends Shaping The Supply Chain And Logistics Industry In 2019 28

How to Stay Healthy, Fit, and warm During the Winter Season ? 44

What Makes A Successful Entrepreneur? Perseverance & Persistence

The Success Story Fo Sandeep Mahaeshwari

Be clear of why you have decided to be an entrepreneur

SUPPLY CHAIN AND LOGISTIC NEWS

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

COVER STORY

ANIL KUMAR AGRAWAL CMD Globus Logisys

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

Globus Logisys: A Prodigious Name in the Logistics Realm Rashi Saral | Business Connect Goods have moved from one place to another since time immemorial. Services like storage, freight management, supply chain management, and transportation have formed the crux of industrial growth everywhere. In short, the logistics industry has always played an important role in the growth of nations. However, what has changed between the past and the present is the speed at which goods moved. A slow and cumbersome process has now metamorphosed into an agile, interactive network. And behind this change are some illustrious pioneers that have brought innovation, automation, and customer service to the forefront. Globus Logisys Private Limited is one such prodigious name in the Indian logistics realm. Established in 2003 and headed by a charismatic leader, Anil Kumar Agrawal, Global Logisys is setting new standards in providing complete supply chain solutions. Anil Kumar Agrawal has persevered with patience and resilience over the past 15 years to expand and enhance the reach of Globus not only across India but also across the world. Today, Globus serves 126 countries worldwide and is the preferred logistics provider for clients spanning several industries. The mammoth expansion of Globus can be explained in the words of the founder himself, â&#x20AC;&#x153;To make large, you have to think largeâ&#x20AC;?.

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

ABOUT GLOBUS LOGISYS

market in existing products and services. They always try to incorporate new knowledge in order to make their processes better.

Globus Logisys is an international logistics service provider that provides customized supply chain solutions to business organizations and government agencies across India and the world. They cater to exporters and importers from all major ports in India.

Globus innovates on the go for its clients. As an organization, they strongly believe in curating their processes according to client requirements. After a thorough understanding of client’s business needs, Anil and his team come up with a supply chain solution that is exclusive for every client.

Services provided by Globus include specialized logistics, integrated freight logistics, value added infra-technology services, warehousing, and supply chain logistics. The spectrum of Globus’ clientele covers a wide range of industries such as textiles, leather, heavy-duty industries, government sectors, subcontractors, and consumer products. They take care of air freight, ocean freight, and surface logistics.

Anil believes that needs vary of individuals and firms. Everyone has their own operating system. And Globus prefers to mould itself to be compatible with them rather than vice versa. That makes them the preferred logistics partner across industries.

When Anil started his journey as an entrepreneur, logistics was a mere custom clearance and transportation job. However, he was always focused on adding value to his services. Globus’ implementation of One Stop Logistic Solutions and Door to Door Supply Chains have gone a long way in helping Anil fulfill that promise.

SUCCESS DOES NOT COME EASY

“Ups and downs are what shape your persona and future” - Anil Kumar Agrawal

INNOVATION DEFINES GLOBUS LOGISYS

As the adage rightly goes, success does not come easy even for Globus Logisys. Cargo industry is fraught with challenges. A high growth rate, new technologies and business models, and a regular influx of new entrants in the market is enough to keep you on your toes all the time.

“Until and Unless there is innovation in a process, growth is bound to taper off”. Anil Kumar Agrawal Globus Logisys values innovation. It is a key tenet in their corporate values. Employees utilize new concepts in the www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

COVER STORY In these times of constant flux, you need to make tough decisions and stand by your commitments. And Anil does exactly that.

all information on their fingertips now. They want to be able to track their shipments and get regular updates. In such a scenario, Globus Logisys maintains a strong focus on implementing the right technology for their products and services. They believe that clients deserve access to the best IT portals. IT has become a major differentiator in staying ahead in the market, especially when a number of multinational companies with modern technologies are entering it.

When the company started off as a custom-clearance organization under Anil’s father, spending money on information systems was considered a wastage of funds. However, Anil was extremely passionate about serving his clients better. Despite existing company policies which prohibited him from doing so, he sent fax messages to his clients to communicate with them about the arrival of their shipments. But he came up with a better and more efficient way to do it. He sent those messages only after 9 pm in the evening because fax rates then were far cheaper than those during the day.

Indepth research and analysis play pivotal roles in Globus’ approach to technology adoption and upgrades. With reliable IT systems such as warehouse management systems, remote video surveillance, data warehousing, access control systems, and GPS trackers in place, Globus ensures that clients have access to fast communication and an efficient network.

Even though his actions were considered a mere expense and frowned upon within the company, they actually brought clients closer to the firm. It brought in the loyalty of his clients that no money could ever buy.

EFFECTIVE CRISIS MANAGEMENT

Globus Logisys excels in crisis management. Whenever a client shares his problem with the company, the team steps in immediately, understand the issue at hand, and tries to solve it in a mutually amicable manner.

Even today, Anil strongly believes in work ethics and stands by what he did then. He remarks, “You always need to have a strong commitment to yourself and your product. The competition will come and go, products will be copied, and low hanging fruits will be plucked. What will differentiate you from the crowd is your dedication to the job and an ability to delight your customers beyond their expectations”.

The management at Globus takes customer service very seriously and makes sure the client needs are met until the very end of the chain. No doubt they have handled more than hundreds of thousands of containers and billions in freight value across the globe till date. Customer delight sets Globus Logisys apart and their tagline is rightly “Experience the Difference”.

A STRONG FOCUS ON TECHNOLOGY

AN EMPLOYEE FRIENDLY CULTURE

Evolution of technology is rapidly changing how the logistics industry functions. Smart tracking systems, Radio Frequency Identification, and Enhanced GPS systems are contributing to this disruption. Customers want to have

The company promotes an employee-friendly work culture and motivates employees to find their sweet spots.

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

Employees are trained regularly in new and upcoming technologies and processes. They are encouraged to take ownership of their jobs.

the society. Therefore, corporate social responsibility (CSR) has been a top priority of Globus ever since its nascent days.

Anil treats the staff as his family. Many activities related to personal and mental well being of employees such as yoga sessions, open houses, team discussions, and query resolutions are conducted at the office.

Logistics requires all kinds of manpower throughout the supply chain. This means that a logistics company needs to directly interact with vehicle cleaners as well as top management personnel. Globus’ priority has always been to provide jobs to the people who are specifically in need of them. More than a thousand employees were recruited and trained from scratch at the beginning of Globus’ journey. People who were unemployed at one point in time are now contributing members and entrepreneurs in their own right.

Senior management is also driven to effectively utilize the capabilities of their employees. They make time to regularly evaluate departments that need updates and changes in terms of staff. Job rotations, promotions, and regular appraisals help them keep track.

GIVING BACK TO THE SOCIETY

ALIGNING WITH THE INITIATIVES OF THE PRESENT GOVERNMENT

Sustainability has always been the vision of Globus Logisys. The CMD, Anil Kumar Agrawal started this company with the dream of enabling businesses to get to a profitable and sustainable future. Anil’s father instilled in him and all his siblings a sense of responsibility towards

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

Budget 2019 has made it clear that the logistics sector is going to play an important role in making India a $5 trillion economy. Key features such as Ease of Doing Business, UDAN, and Bharatmala are going to dramatically

COVER STORY change how the logistics industry functions in India apart from reducing transportation costs.

In the words of Anil Kumar Agrawal, “The very fact that our customers and partners are happy with us and do not have any complaints about our service is the greatest achievement for me”.

Inland waterways will be leveraged for freight transfer, last-mile deliveries will be improved, and a whopping Rs 100 crore will be invested in India’s infrastructure. This brings a lot of hope to the logistics sector. Globus Logisys is aligned with the vision of the new government and is looking forward to making the most of these advancements in the most effective manner for its clients.

Humility and simplicity are evident in Anil’s approach to growing his company. He wishes to take the same qualities forward and reach the right audience that truly requires Globus for increasing their efficiencies.

BUILDING A GLOBAL BRAND

NOTABLE ACHIEVEMENTS AND MILESTONES

Globus Logisys is slowly inching towards being recognized as a global brand in the logistics industry. The company does not believe in participating in the rat race for success. Rather, it has slowly and steadily built a reputable name for itself in the sector. Their core focus has always been superior product and service quality. This has led to satisfied and beaming customers who are always eager to recommend the services of Globus.

In the past 16 years, Globus Logisys has expanded its reach to cover 126 countries. They have handled more than 1,00,000 containers around the globe and US $ 20 billion in freight value. Today, Globus has a pan-India presence with regional centers in Mumbai, Delhi (NCR), Kolkata, Chennai, Bengaluru, Jaipur, Kanpur, and Panipat. They also have offices in Nepal, Bhutan, and Japan.

Transformation in the entrepreneurial world comes at a very rapid pace. Anil believes that staying abreast of these changes, adapting to them, and still maintaining an excellent rate of service is what differentiates winners from losers.

With 15 global affiliations and hundreds of notable clients such as BHEL, Delhi Metro, ONGC, Procter & Gamble, Honeywell, and Cipla under their banner, Globus Logisys has surely come a long way.

IN THE END, A FEW INSPIRING WORDS FROM THE MAN HIMSELF

“

THINK OF YOUR DREAM BUSINESSES AND NO MATTER HOW MANY COMPLEXITIES YOU SEE IN YOUR PLAN, LET GLOBUS BECOME YOUR HELPING HAND AND LOGISTICS PARTNER IN SOLVING THESE PROBLEMS AND ENSURING A CONSISTENT JOURNEY. THIS JOURNEY WILL BRING MANY ODDS BUT ALWAYS FEEL CONFIDENT IN YOUR ABILITY TO KEEP MOVING. YOU HAVE COME THIS FAR AND I BET THAT WASN’T AN EASY JOURNEY EVER. MAKE HAPPINESS YOUR GOAL AND THE REST WILL FIGURE ITSELF OUT.

“

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

BCM Review

Business Connect Team In the arena of Market and various industries, there is no doubt that the supply chain and logistics sector is undergoing an important transformation as new technological solutions are introducing rapidly. New tech advances made with Digital Logistics and revolutionized a number of key processes and operations to support product development that comes into everyday use. These developments are driven by changing market trends. Improved supply chain collaboration with logistics and transport makes the better real-time analytics for further benefits and opportunities that have emerged with the Logistic Industry. This is why we have made an attempt to identify the transforming new technology trends that are shaping the Supply chain and logistics:-

The Internet of Things: Digitalization

Previously, the logistics and manufacturing have been considered the less digitally mature industry than other sectors. But in todayâ&#x20AC;&#x2122;s global networking and innovations logistics have become far more nuanced in understanding the rigid legacy systems such as payments handled digitally rather than on papers. The internet of things (IoT) has the potential to offer even more robust control of business processes for shippers and carriers in freight tracking. Whistle this would require logistics businesses to be specialized with their client partners and a new IoT solution makes their shipping far easier. www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

Track and truce: Blockchain Technology

The development of blockchain solutions which means product authentication and tracking plays the biggest role in logistics technology. With the development of track and trace solutions for supply chain integrity, it makes the Logistic sector more refined. While only a few softwares are in current production, the value provided is compelling. These software solutions allow for the rapid identification of counterfeit and diluted products. But they also have potential beyond this. They can also be used to track the provenance of adulterated products to identify the source. And they can be used to track the quality and certifications of upstream suppliers including fair labor practices, work-site health and safety compliance and environmental compliance to help maintain the reputation of the brand.

Machine Learning Automation

One major trend is the between logistics and new technology is solutions and solutions are emerging which make use of artificial intelligence to monitor every step of logistic like early payment behavior, support and query, tracking and tracing, and shipments across large numbers of customers. Machine Learning Automation means that the process complexity found certain points of logistics operations and can now be streamlined for smoother and more efficient operations. The machine learning includes big data as artificial learning and is going to rule the future of the logistics industry by using it. It provides companies with the means to run a leaner and more streamlined business. 17

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

Cover Story

H&S SUPPLY CHAIN SERVICES PVT. LTD.

REDUCING GLOBAL CARBON FOOTPRINT THROUGH EFFICIENT SUPPLY CHAINS Yashika Sabharwal | BusinessConnect Connect Yashasvi Khushu | Business

In the B2B SCM space, H&S Supply Chain Services Pvt. Ltd. has created a profound and an enormous impact. With exemplary services to its clients, the company has made a mark for itself.

COMPANY PROFILE AND ITS OFFERINGS

H&S is a pioneer in 3.5PL services in India. The organization’s offerings are categorized into two phases: Consultative and Executional. In the Consultative phase, it works with companies and helps them to build an ideal supply chain model that is optimal for their business needs and environment. The company ideates through several models, and’ zero in’ on the model that best fits the client’s requirements. It also costs the model out for the client (how much will it cost the client to run this model). Once the model is finalized, the company goes ahead, and executes the model for the client – it actually runs warehouses and transportation services, inventory management, etc. – at predefined prices that are fixed right at the beginning of year. In other words, H&S Supply Chain Services are not mere consultants who build a model and leave it to the client to execute. The company works with the client and takes over the entire executional responsibility as well, insulating the client from any variance between what’s built in a theoretical model and what is actually executed on the ground. Selvam VMS, the Founder & CEO, states, “Through these offerings, we drive towards our vision of ‘Reducing Global Carbon Footprint through building Efficient Supply Chains.’” To ensure an unbreakable faith of clients in the company, H&S Supply Chain Services follows an indispensable mantra which says, “Don’t just meet, beat client expectations.” To deliver exemplary services, the company spends a significant amount of time with clients to understand their real underlying problems, and after a deep analysis, work overtime to solve them. As a principle, the venture builds product features that clients really require, and directly affects clients’ deep needs. This approach helps in accomplishing two essential things: it helps to address the biggest pain points of customers, and thereby ensuring highest levels of client satisfaction, and the company’s people are internally able to allocate resources (time, energy and money) to building solutions appropriately, thus avoiding wastage of resources on ‘low return’ areas.

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

I strongly believe that once people are oriented towards a worthy objective and make the fruits of their efforts, there is a very little governance or oversight required afterwards.

SELVAM VMS

CEO of H&S Supply Chain Services

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

efficiency building tools provides an aid to achieve one or more of the three metrics of cost, quality, and time.

As this cycle (spending time with clients, understanding client requirements, building solution, delivering value) stabilizes, the organization experiences an enormous trust build-up with clients and appropriate use of the resources as well.

It is the one and only start up in this space to work on superior Business Intelligence Tools that help H&S to gain tremendous visibility into daily operations. It is the availability of such tools that has helped its scale from a meager 10,000 square ft. of operations in 2015 to more than 5Lakh square ft. today. These tools have helped the company to govern and monitor operations with no or minimal loss of efficiencies.

The organization has been privileged to work with several industry leading clients. Over the past 4 years, it has worked with a multitude of several clients such as Butterfly Kitchen Appliances, one of the India’s topmost kitchen appliances brand, ITC Limited, Marico Limited, Medimix Soaps, Gold Winner Sunflower Oil, etc.

Vision based operations is another area of keen interest for the company, and it has invested a lot of resources in this direction. H&S foresees a time where operations will be completely controlled through vision based hardware like cameras, in conjunction with Machine Learning algorithms.

MATCHING UP WITH THE TECHNOLOGY

In today’s era of an advancing technology, H&S has invested a lot of resources in the domain. The company has classified its technology initiatives into two buckets – client facing and internal efficiency building. Client facing initiatives involve significant Research & Development. Through a subsidiary called DiscoveryIoT, H&S is working on several path-breaking technologies including Internet of Things (IoT), Artificial Intelligence (AI), and Blockchain Technology.

GREAT WORKFORCE

For a company to flourish there is a great team work involved. Selvam VMS, the founder, states, “Right from the beginning, I have been fortunate to have an exemplary team working alongside me. We are a bunch of young members (the average age of our team is less than 29 years).” As H&S expands, delegation and self-measurement have been two cornerstones of its evolution.

H&S is India’s first and probably only Supply Chain Company to have piloted Blockchain and IoT technology in a warehouse setting. On the other hand, internal www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

H&S pays a great heed to transparency; a lot of strenuous efforts the organization is putting to achieve. As a tightly knit organization, the reputed organization operates on the basis of trust, where literally everyone has an access to most of the information about all the aspects of company - its operations, clients, pricing models, cost structure, pipeline etc. “Once these principles are established, the team basically becomes self-driven, with very little supervision requirement. This also has built a culture of ownership throughout the team, which helps us to navigate market challenges with minimal turbulence.” -Margaret Ignatius, Sr Manager - HR In every organization, there is a necessity to raise the energy levels of the employees through various interesting activities. On the same notion, H&S undertakes a host of employee engagement activities which include training sessions, team activities, annual employee conferences, family meet-ups, monthly outings, etc. At a professional level, ability to work independently without interference from the management side helps the team to maintain high levels of energy.

despite the fact that the company’s solutions actually made their lives easier, but their willingness to pay was very low. Either customers couldn’t visualize how its solutions benefited them, or were not valuing the benefits offered. And given that SCM is a highly cost conscious space, H&S faced a lot of financial issues during the initial stage. After a few customer meetings, the company decided to undertake a POC i.e. Proof of Concept approach. In this methodology, H&S took very small portions of the client’s SCM, and built solutions to optimize that portion. Once, the company was able to demonstrate the benefits to clients in the micro-environment, it turned out to be an ‘Aha! Moment’, resulting in increased acceptance of its solution.

H&S also runs several unique and strong ‘Entrepreneur Building’ programs, which groom employees to become self-reliant in the long run. Pre-qualified team members go through several modules of training which helps them to become standalone entrepreneurs.

CROSSES DURING COMMENCEMENT

Through this approach, the H&S was able to quickly establish its product market fit, and focus on growing the client base.

Like other startups, H&S underwent through numerous obstacles during initial days of its inception. Each startup faces a three-pronged battle – customer, product and regulatory. The foremost challenge is whether the product fits a market requirement or not. When this organization was launched, the first thing that the company wanted to know was whether there are potential customers facing the problem that it set out to solve or not, and whether they were willing to pay for it. During the process, one very important learning was that in India, though there were numerous challenges faced by brands or companies in the SCM space, and

The CEO says, “The most indispensable learning in navigating through early challenges is to build a strong and trustworthy team that can support you during the initial turbulence. I would place a strong premium on candidates who are willing to stretch beyond regular job descriptions and beyond regular work hours. The key is to realize that one cannot navigate through early challenges alone, and needs support there.”

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

DEVARASAN SM

Sr. Manager ( Finance & Accounts

PRABHAKARAN NAMBIAR Chief Operations Officer

H&S refused to undertake such revenue opportunities, and in retrospect, these are some of the best decisions that the organization made.

A prominent message by the serial entrepreneur, “You need at least one or two persons whom you can blindly trust to deliver tasks deployed to them, with zero malafide intentions.

ADAPTED TO THE LATEST NEEDS OF MARKET

Lacking this would severely handicap an early stage entrepreneur, and I would strongly urge novice entrepreneurs to build this support system in the initial days.”

Over the years, the company has witnessed clients’ evolving from viewing SCM service providers as partners in business, rather than mere vendors. Clients’ expectations have moved from an Availability and Accuracy framework to a Partnership and Advice framework. Clients now look at their SCM partners to adapt quickly to the changing needs of their business environment, with minimal or zero disruption to operations.

Another prominent mistake that most entrepreneurs make is over engineering. In an effort to build something beautiful, companies end up adding extra features to the product that the customer does not value. At early stages, all companies face severe resource constraints. Hence this must be avoided at all costs.

The company has been extremely proactive and been ahead of the curve in handling such market dynamics changes. It continues to keep a very open view towards market changes in the near future, and is making necessary investments in infrastructure and talent to handle these changes efficiently.

“Only build what the customer needs, and is willing to pay for.” - Selvam VMS At several times, H&S had a multitude of opportunities to achieve revenue traction at the cost of compromising its core value system of reducing global carbon footprint.

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

MARGAGET IGNATIUS

Sr. Manager (Human Resources)

One such case has been the growth of e-commerce as a channel for most of the clients. When the venture started in 2015, e-commerce as a channel represented less than 0.5% of the sales volume for clients. It has drastically increased to about 10-15% now. With this, all the associated complications in delivery requirements have also increased manifold. Prabhakaran Nambiar, the COO adds “We at H&S have built out exclusive verticals and talent pools to handle this requirement, and have consistently been delivering 99+%

OTIF in the e-commerce vertical compared to 88-89% in the industry.”

ily correlate this with the volume of investment (Angel/ VC/PE) activity that has accompanied this dynamism. Though the initial fervor of buying sales has died down, strong business models have continued to sustain successfully. One of the biggest changes that the company witnessed, and have rode through, was the shift from a service approach to a product approach. There has been a surge in activity in spaces that have tried to replace services with automated interfaces or product interfaces. Also, the appetite for alliances and partnerships among players has seen a significant improvement.

THE NOBLE VISION

The visionary states “Right at the commencement, I made a promise to my employees that we would strive to be a bootstrapped and self-funded organization. Despite the significant long term financial investments that we have made, we have successfully remained selffunded. While I personally do not have anything against raising VC/PE funds, my team and I would never do so at the cost of compromising on our core value systems. For us, the planet comes before profit, and our core vision of reducing global carbon footprint is non-negotiable. If our future course of action requires us to raise external funds, we would be open to partnering with like-minded VCs, who share our vision.”

INSPIRATIONAL BOOKS

Books are the portals to an immense knowledge and information. Two of the best and inspirational books that Selvam learnt a lot from are “First, Break All the Rules” from Gallup; and “Work Rules!” from Laszlo Bock of Google. The former book talks about creating great managers in the organizations who can inspire employees to deliver exemplary results for organizations. The second book is a great insight into how Google operates, and how smaller organizations can adapt to the learning and principles into their daily operations, and transform themselves.

TRANSFORMATION IN THE ENTREPRENEURIAL WORLD

There have been extremely significant changes in the entrepreneurial space over the past few years. One can eas-

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

THE MOST RELIABLE BRANDS FOR

LOGISTICS & SHIPPING SOLUTIONS TO WATCH IN 2019

COMPANY

PERSON

DESIGNATION

Ante Air Logistics

Prem Jha

Founder & CEO

Cargopeople Logistics & Shipping Pvt. Ltd.

Manuj Adlakha

Founder & Director

C.H. Robinson

MADHAV THAPAR

Vice President-South Asia & Managing Director-India

Delhi Gujarat Fleet Carrier Pvt. Ltd.

Deepak Dhingra

Director

Dependo Logistics Solutions Private Limited

Guruprasad Srinivasan

President

Globus Logisys Pvt. Ltd.

Anil Kumar Agrawal

CMD

Odyssey Logistics Pvt. Ltd

Abhishek Thakur

Founder

Proconnect Supply Chain Solutions Ltd

Dr. R. Arunachalam

Chief Executive Officer

RapiDel Solutions Pvt. Ltd

Anshul Talokar

Co-Founder

ReturnTrucks

Sudhakar Vintha

CEO

Tyson retail Service Private Limited

Rajesh Sharma

Founder

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

THE MOST RELIABLE BRANDS FOR

LOGISTICS & SHIPPING SOLUTIONS TO WATCH IN 2019

CENTRAL CARGO RELOCATIONS Your Perfect Business Partner and One Stop Solution for All Your Relocation Needs

Vikas Jha | Business Connect It’s been quite easy nowadays to relocate houses, offices or other hefty commodities. This is because a multitude of companies has emerged in the market, which facilitates these relocation services. CENTRAL CARGO RELOCATIONS PVT. LTD. is one of the leading Relocation Company which has grown over the years and have set high standards in the moving Industry, which acclimates to the needs of customers with perfect and standardized shifting techniques. The Co-founder and Managing Director Mr. Anil Sharma was instrumental alongside his brother Mr. Ajay Sharma- Director in building and bringing up this Company and now a key player in the Global and Domestic Market. Detailed Understanding Of The Company Central Cargo Relocations Originally in the transportation business for almost two decades, it was important to diversify into more lucrative and challenging business and also to enhance their business opportunities. Central Cargo Relocations is one of the leading Relocation companies for the movement of Household Goods, Cars, Furniture, Handicrafts, and Machinery with their presence in almost all the major cities Pan India. It was incepted in the year 2004. And since then, the Company has not looked back but has grown in leaps and bounds from the last 15 years with enriching experience and expertise, and have successfully relocated more than 40,000 happy families across India. Central Cargo Relocations has following Services to Offer under one Roof • Domestic Relocations • International Relocations International Relocations • Storage Management Central Cargo Relocations is specialized to handle moves • Corporate Relocations to International destinations. Regardless of the destination • Car Relocations you are moving your goods, they can assist you in every • Industrial Packagings way with better expertise, tailoring a combination of their • Record Management services to suit your needs. • Fine Art • Orientation • Handyman Services One of the most important aspects of any International • Insurance relocation is the quality of packing, and it is ensured that • Home Search the packing of the consignments is of very high quality. • Document Digital Scanning Their dedicated International packing staff is extensively trained, and utilize only the best available packing materiThe Company believes to offer exemplary services as per als. They offer services speciﬁcally tailored to the needs of the requirements of the clients. an individual or family who require to move their goods to an International Location.

“A service of the highest quality is not only our liability but our earnest passion.”

They strive to relieve you of the stress of your International move, and will be there at every step of the operational process, from planning your move to unpacking of the last article of furniture in your new overseas home..

~ AJAY. O. SHARMA

Let’s look into the detailed understanding of the services. www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

Domestic Relocations Domestic move needs expertise as the items are innumerable, and are sensitive in nature with high sentimental value. All your household items are packed with utmost precision, and loaded with great care into the trucks for transportation to the desired destination within a schedule transit time. They operate with experience and perfection, to bring out the best innovative solutions.

Fine Art Central Cargo Relocations are truly specialized and professional for handling Fine Art & transportation. With their meticulous planning, extra care and a team of skilled packers and supervisors that are specially trained in the packing and handling of works of art, they offer premium quality service that is built around your speciﬁc requirements.

The packing of the goods during household relocation services is always done under the supervision of an expert to ensure that no damage is done to your goods during the transportation from one home to another.

Industrial Packing Industrial relocation is not just about appropriate planning, but also about familiarity, supervision and execution as it involves packaging and moving heavy machineries. Whether it is moving within your town or across continents, central cargo holds extensive practice & knowledge in moving industrial equipment.

Storage Management Central Cargo Relocations ensures handling of their Customers goods and storage at the Warehouse with utmost safety and security. They regularly verify the goods left in their care for signs of storage damage. They also provide warehousing services in customized warehouses for special materials, airport terminals for shipping overseas, as well as warehouses for goods cleared by the Customs Department. All the tasks related to warehousing of goods and belongings are done under the supervision of experts, who belong to the logistics industry, and bring with them years of experience and expertise. Security concerns of warehousing services is another vital aspect they inspect, their team of experts ensures that your shipments are guarded from any impairment.

Their industrial packaging services include a wide-spectrum of market sectors, from manufacturing and distribution, to government and local authorities, and wholesalers to retailers. Handyman Services Their skilled professionals can help you with all the odd and end jobs. Capable of doing a range of jobs with effciency, their handyman services include the following, • Dismantling and reassembling service • Mounting and dismounting of TVs • Crating and Uncrating Service • Furniture Repair.

Car Relocations Central Cargo Relocations use specialized Car Trailers to transfer your car. This helps them to keep your car safe whilst loading or relocating it. They are associated with well-maintained and perfectly functioning car trailer owners, which ensure your vehicles’ safe-keeping.

Orientation Orientation covers end-to-end relocation, right from pre-departure counseling, familiarization, lifestyles and living conditions, documentation requirements, pre-screening of properties, advice on real estate practices and other useful day to day guidance. Needless to say, the Company has the latest updated data of every nook and corner to take care of Customer satisfaction.

Corporate Relocations Office shifting is a time for change for both your staff and clients, for relocation: Careful planning and preparation of a process flow chart, both are important to a successful offce move. They ensure relocation of everything from your furniture and ﬁxtures, electronics and appliances, to any vehicles you use in your company. Special goods and sensitive equipment’s are transported across, under their customized packaging to ensure better logistics. These customized packages are designed whilst keeping in mind your precise needs during offce shifting.

The Clientele The list of their clients consists of valuable and esteemed customers from all over India. This includes VODAFONEIDEA, RELIANCEINDUSTRIES LTD, ADANI GROUP OF COMPANIES, ADITYA BIRLA GROUP, MAHINDRA FINANCE, TIMES GROUP, PFIZER, GLAXO, DEUTSCHE BANK, VIACOM 18, DALMIA CEMENT, SCHINDLER ,AIRTEL, and many more.

Their trained professional staff uses expertise to ensure that your offce shifting will be carried professionally to your satisfaction. They would assist you in providing advice on logistics and removal strategies throughout the relocation process. If required, storage services can be provided at their secured warehouse.

Central Cargo Relocations not only care for their Customers belongings, but also take care of them in person. They feel exhilarated after accomplishment of tasks by satisfying their customers. They are open to complaints from the customer’s end, but they highly appreciate their valuable suggestions for effective implementation.

Their tailored made offce shifting services are customized to suit the individual customer’s requirements whether it is a small offce, corporate or school. On-site supervision during the move, logistic management, crate hire, dismantling and reassembly if required, are all carefully dealt with by them.

“For Over 10 Years, We Have Been Providing Our Clients With Convenient And Functional Plans And Expressive Logistic Services.” ~AJAY. O. SHARMA

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

BCM Review

Business Connect Team Winters are the most romantic season in every country. What comes to your mind when someone mentions winter? Umâ&#x20AC;Ś Heavy and, itchy woolen clothes with fleece?

Winter is all about a new start but did you even know that winter is regarded as the best season to improve immunity. During this time, hunger and the bodyâ&#x20AC;&#x2122;s diet both increase effectively than before. This is the best season that amazingly works for your body engine to stimulate better. In this season foods are better digested and you can restore the real power from them. There are countless winter strength tips and ideas that are available to ensure you about lots of ways to stay healthy, fit and safe this holiday season and overall winter season. There are some healthy winter habits that will help you to recognize your health and fitness.

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

The food you eat during any season may affect your body, similarly the food for making you warm affect the same warmness in you. When the natural temperature drops and cold weather sets in your county, then itâ&#x20AC;&#x2122;s a great time to fuel your body with food that can help elevate your body temperature and make you feel warm. Here are a few best food items which make your body warm and mind sharp:-

Bananas have a lot of vitamin B and magnesium, which are important for your thyroid and adrenal glands to function properly. These glands help regulate body temperature. Bananas can also boost your mood and preserve your memory, among other health benefits. Hot ginger tea or even normal use of ginger in your food can make you feel warm inside on a cold day. Apart from drinking and eating ginger, it is also known to be good for digestive health and can stimulate thermogenesis. Itâ&#x20AC;&#x2122;s also regarded as a diaphoretic element, which means it will help your body warm from the inside out. Start your morning rituals with some hot breakfast of oats or other types of porridge, gruel, burgoo, catlap, daliya, and pottage. Oats and this type of meal are a great source of whole grains and fiber bosted diet. Herby, in order to keep you warm full of energized during the day, oats meal are full of effective nutrients. Drink Coffee, one of the best and effective benefits of drinking coffee is the caffeine. Caffeine is the source to increases your metabolism, which can raise your body temperature and makes you strong during the harsh winters. It is regarded as top-most food for being warm during winters.

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

Any of the meat family is an essential source to eat during winters, but red meat is a rich source of energy and warm giving food. Other iron-rich meats beef, lamb and pork, are also meant for increasing your metabolism. Iron is an essential mineral to help you carry oxygen throughout your body the whole day or maintaining the balance of it. People with less iron in their system may notice their cold hands and feet or feel tired easily during winters. Eating red meat can save you from all the coldness and also supply vitamin B12, which contributes healthy nerves to strong immune system. Drink Water, a very simple and Best way to help your body stay warm this winter is to drink water and maintain the PH level of the body. Water keeps your body functioning very well and its best to regulate your internal temperature. Most of the people are less likely to drink water when itâ&#x20AC;&#x2122;s cold season because they donâ&#x20AC;&#x2122;t feel as thirsty as they are in summer. According to research, it is found that you may want to carry a water bottle with you to serve as a reminder for winters also. Being hydrated means keeping your skin and lips good and restores them from being chapped. During winter you can use it all the more, as it keeps the body warm and helps fight infections and viruses that might cause cough and cold. Green leaves like spinach are an ideal inclusion in your winter diet. Spinach is an antioxidant and is high in vitamin A and C. During the winters it is always good for the hair & skin and provides proper iron nourishment, powerfull protein, minerals, and vitamins. Winter is a season of Root vegetables. Root vegetables like carrot, beetroot, turnip, potatoes, and radish are not only nutritious but are also abundantly available during winter in their freshest forms. A lot of citrus fruits with vitamin C, especially oranges and lemons are best in winter season to included in your diet because they help you with pain and tiredness. These fruits keep you warm and energize your body. Citrus fruits, like oranges, tangerines, and grapes, are very rich in vitamin C and are good for the skin and metabolism control to fight pain and illness. These fruits help you to fight cold, regular common disease and keep viruses away. They are fiber-rich and helps in controlling cholesterol. Apart from making your food tasty garlic plays the best role during winters for fighting with different diseases. There are countless health benefits to it, especially during winter. Garlic helps in keeping your body warm and has many useful antibacterial and antiviral properties that will fight different winter diseases. You may follow the old age traditions like taking a shot of whiskey can keep you warmer during the night, when the temperature is low. However, whiskey and other kinds of alcohol actually lower your bodyâ&#x20AC;&#x2122;s core temperature. One can feel warm at first but it will be hard for them to stay warm overnight for long time. Alcohol also impairs your ability to shiver, which is a natural response to raise your body temperature. To stay warmer for the winters, avoid drinking alcohol.

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

THE MOST RELIABLE BRANDS FOR

LOGISTICS & SHIPPING SOLUTIONS TO WATCH IN 2019

C.H. ROBINSON: A GIANT OF GLOBAL LOGISTICS AND TECHNOLOGY SERVICES

Rashi Saral | Business Connect

ending a big hand to the companies and industries in their workflow processes, Logistics occupies a pivotal stature. Making the transportation of goods and services easier in minimal time, Logistics companies render their infinitesimal support. C.H. Robinson, working in the same domain, offers exceptional transportation services. Transcribing the dynamic work of C.H. Robinson in the upcoming edition of Business Connect, ‘The Most Reliable Brands for Logistics and Shipping solutions to watch in 2019’, we are elated. Whilst interviewing Madhav Thapar, Vice President-South Asia & Managing Director-India of C.H. Robinson, we cover some indispensable highlights.

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

and this is where established organizations with a global network have an edge.

Tell us a bit about the company including its services. C.H. Robinson has been serving customers since 1905. We are a global third party logistics provider, offering customers- the ability to work with one company to service all their transportation needs – including ocean, air, customs brokerage, project cargo logistics, trade compliance, vendor management and surface transportation. With local experts in offices around the globe, C.H. Robinson ensures any potential problems are resolved in real-time and can help and manage customer’s freight from start to finish.

How has technology helped you in expanding your business and clientele? At C.H. Robinson, we continue to invest heavily in technology that leverages our experience and scale. Our proprietary technology platform, Navisphere®, offers real-time visibility and insights on global shipments across our network, allowing our customers to plan more effectively. What have been the effects of GST on the logistics industry and your company? GST was put into effect to simplify domestic transportation of goods: reducing transportation times at borders, making it easier for businesses to remain compliant, and consolidating warehousing space. Our customer’s needs in India are primarily international transportation. That being said, GST did simplify our tax engines which have been beneficial for accounting processes.

How are you different from others in the field? Our customers are experts in their products, but orchestrating the delivery is another challenge. That’s where we come in. Our global transportation experts take care of the details, so the customer doesn’t have to know the ins and outs of the international trade compliance or ocean trade lanes. And as a market leader in major global trade lanes, we help our customers efficiently secure the rates and capacity they need. Additionally, C.H. Robinson provides value by offering an information advantage through our proprietary technology platform, Navisphere. Our ability to turn data into actionable insights through our core services – ocean, air, customs brokerage, project cargo logistics, trade compliance, vendor management and surface transportation is a differentiator for our customers.

How has the online commerce affected this industry? Consumer’s expectations changed as online commerce increased in popularity, they wanted fast deliveries and increased visibility to their order. As these changes entered the market, C.H. Robinson adjusted to meet these expectations. We continue to invest in technology to provide near real-time visibility to our customer’s shipments, so at any given moment, they can see where their freight is. Additionally, we offer air freight which is the preferred method of transportation relating to ecommerce. Air freight is known for its speed to market.

What are the challenges that your company is currently facing? More than C.H. Robinson, there are challenges facing India’s freight forwarding market as a whole which are important to address.

What would be your advice for the young entrepreneurs who wish to work in this domain? Logistics is not the most glamorous place to be. However, if you want to learn constantly, interact globally, and evolve continuously there is nothing to match this industry. C.H. Robinson has local experts around the globe that help manage our customer’s logistics from start to finish and make sure any potential problems are resolved in real-time. That creates an exciting environment with multiple opportunities to learn and adapt.

Differentiation– Today many customers ask what differentiates your company from the rest. Continuous innovation and evolution have become imperative to stay pertinent in the industry. As a corollary, commoditization of the standard product has made the differentiation question even more relevant. Volatility- Trade wars, economic policy shifts, political developments, and security incidents have increased volatility in the freight market place. Despite unpredictability in the industry, many customers are increasingly looking for stability and predictable costs.

About MADHAV THAPAR Madhav Thapar is the Vice President leading the South Asia Region for C.H. Robinson, Global Forwarding. He joined C.H. Robinson in 2018, and prior to that had over three decades of Senior Management experience in C level positions with leading multinationals in the field of global logistics. Madhav is currently responsible for driving growth and continued alignment across South Asia. An avid reader himself who loves sports and travel, Madhav is also a published author.

Human Resources– The industry is still under resourced in terms of qualified talent. Building a Network– Many shippers have high expectations that their freight arrives on-time, or it could cause a ripple effect of disruptions in their supply chain. There is an increasing focus on delivery and not just dispatch, 33

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

THE MOST RELIABLE BRANDS FOR

LOGISTICS & SHIPPING SOLUTIONS TO WATCH IN 2019

Avishek Singh | Business Connect

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

Today

Business Connect offers you amazing business stories along with multiple interesting and motivational stories written by our experienced editors. You may grab an opportunity through our special offer : Get 12 Issues by paying just Rs. 1000. I would like to subscribe* Bussiness Connect for one year at Rs.1000 (12 issues) I am enclosing the Cheque/DD no. _________________________ dated ___________________ of Rs. ________________ of bank __________________________________________ Branch ______________________________________________ drawn in favour of FANZINEINDIA. My Personal mailing details (IN BLOCK LETTERS): NAME _____________________________________________________ Company Name _____________________________________________ Designation _____________________________________ Address _________________________________________________________________________________________________ _________________________ City _________________________ State ______________________ PIN ____________________ Telephone _______________________________ Email (Required*)__________________________________________________ Age in years _______________ Experience _______________ Industry ___________________ Education __________________ Your feedback about the magazine ___________________________________________________________________________ How did you come to know about Business Connect? ______________________________________________________________ Now you can also subscribe through credit card: visit - http://www.businessconnectindia.in

All the payments are accepted in Cheque/DD favouring: FANZINEINDIA, 701, DDA 2, Janakpuri District Center, new Delhi-1410058 *This offer is valid in India only. Please mention your name and address on the back side of your Cheque/DD. Cancellation and refunds are not allowed. If you have any query, please send us the email to corporate@businessconnectindia.in or call to 011-41065208. 37

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

BCM Review

Business Connect Team

On a daily basis, we see numerous folks turning out to be entrepreneurs. It’s a thought-provoking road, one jam-packed with startling cracks and an enormous amount of economic and sensitive anxiety. Yet being aware of all this, why do a lot of people choose this regime at all? What makes it so vital to understand the grim realities? There are a number of benefits attached to entrepreneurship. But not each of them may be relevant to you, rather some of them would affect your judgement making without you apprehending it. Keeping a note of your own drives can aid you in multiple zones of entrepreneurial growth. Initially, staying abreast of your individual ambition will aid you direct the industry in the exact course. For instance, if you’re considering a dare, you may run the corporate in fresh, progressive regions, but if you’re more engrossed in maintaining an improved, elastic work-life equilibrium, you may choose keeping things in a more conventional way. Ascertaining your individual inspirations can also aid you elucidate why particular picks charm you more, or why particular stuffs are affecting you in an encouraging or destructive way. For instance, if money is a main inspiration of yours, you may be more affected by temporary harms. www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

Once you have a decent knowledge of your requirements, you can work firmer to accomplish those certain requirements, and fear less about the whole thing that’s going on. You may need a serving hand to decipher precisely what your inspirations are. Here are few of the most common ones. 1. Money There’s nothing incorrect with being an entrepreneur to mint more money. By now, you should comprehend that entrepreneurship is not a swift money making scheme, but even simple companies can make a remarkable remuneration for painstaking entrepreneurs. Entrepreneurship has boundless revenue potential – given that you possess a decent idea -- and understanding that money holds a big importance for you that may help you direct your business in a more lucrative course. 2. Independence Some folks choose entrepreneurship since it yields freedom. People exhausted of being commanded by a manager or overseer want to take responsibility of their own lives. There is a definite confidence in making the choices and setting the course for an initiative. You’ll be having added elasticity to do what you aspire for in life -- even if that requires going for a prolonged break or going home early. 3. Creativity Some individuals have an impulse to generate stuffs, and entrepreneurship is not anything if not an inventive effort. This is a creative or Do It Yourself venture on the biggest scales, as you’ll be initiating and influencing a complete self-sustaining arrangement in your path as an entrepreneur. When this is your main enthusiasm, you can concentrate on those self-sustaining fundamentals, and highlight your inner idea, even if it is not constantly the most practical. 4. Legacy For some entrepreneurs, running a business is all about leaving a legacy -- and there are truly a few diverse arrangements of this. For instance, you would build a corporate so that your offspring can receive means of minting money. You would run a corporate to bring a change in the world and you can add your name with that modification. 5. Leadership If you love to lead from the front, you would be most enthused by the impression of being a leader. You’ll be leading a routine team together, picking the folks you want to frame yourself with, and setting a character for the business. Having route over teambuilding and plunging yourself in a team atmosphere is the most satisfying portion of entrepreneurship for some. If that holds water you, you can place teambuilding beyond other primacies. 6. Challenge To conclude, for some individuals, entrepreneurship is all about the dare. They’re not scared by the likelihood of failure -- they’re enthusiastic owing to this. They like the impression of hitting long hours and diligence into an assignment owing to the fulfillment they’ll have at the conclusion of it. Most entrepreneurs are at least incompletely inspired by the task, because if you aren’t prepared for it or if you want a relaxed life, you possibly won’t be prosperous in your effort. It doesn’t make any difference what’s swaying your pronouncements, as long as you can recognize those influencers and reimburse for them as suitable. Understanding yourself better will let you make better, stronger choices, and will take you faster to attaining your individual objectives in the procedure. 39

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

THE MOST RELIABLE BRANDS FOR

LOGISTICS & SHIPPING SOLUTIONS TO WATCH IN 2019

Rashi Saral | Business Connect

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

THE MOST RELIABLE BRANDS FOR

LOGISTICS & SHIPPING SOLUTIONS TO WATCH IN 2019

Vikas Jha | Business Connect

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

BCM Review

Business Connect Team “If you really want to be successful stop worrying about what you can get and start focusing on what you can do?” Sandeep Maheshwari Sandeep Maheshwari, the most popular boy around today among businesspersons, students, teachers, parents, and professionals, is the most sensational example of a personality who advanced steadily in his life through sheer perseverance, and hard work orchestrating his destiny. Sandeep failed at many instances in his life, however, he never quit rather proving himself to be a perfect amalgamation of courage and determination; he believed in his dreams and lived it. He kept learning from mistakes and moved forward, finally establishing himself as a SUCCESSFUL personality in terms of health, wealth and prosperity. He gave SIGNIFICANCE to his life by making an enormous impact on millions of lives through his ideas, no matter what their situation in life may be. Sandeep is the best motivational speaker as his Life changing Seminar sessions are energy boosters and he gives importance to spirituality which is critical for today’s generation. According to him, You do not get what you want You get what you are? You need to change your beliefs then only You can grow in life and achieve success. Sandeep was groomed and nurtured in a common middle-class business family in the capital city of New Delhi, who had dreams but had to face all sorts of financial problems to achieve them from childhood only. A former freelancer and a drop out in the third year of his B.Com from Kirorimal College, Delhi University North Campus, Maheshwari has now emerged as one of the top businessmen CEOs, a mentor, a role model and a Youth icon for millions across the globe. “Be Truthful to self and others” and “To Never Fear of Failures” were some of the working ethics followed by Sandeep in his Entrepreneurial Journey.

The Making of Sandeep Maheswari Sandeep’s financial planning skills and business mindset became evident at the age of 13 when he started renting his scooter, gifted by his father, to his friend for a ride to her girlfriend for Rs 50 per hour. He initially joined his family’s aluminum business which soon collapsed. To contribute to the family’s income, Sandeep tried his best to overcome financial issues and difficulties, from joining a marketing agency to manufacturing and marketing domestic products. By this time, he decided to drop out of college and undertake the learning of life experiences. Maheshwari began his modeling career at the age of 19. The dark side of the glamour world of modeling in the form of harassment and exploitation made him upset. To bring a positive change, he decided to help aspiring models, Maheshwari tried his luck as a freelance photographer. Some years later, he set up his own portfolio making company Mash Audio Visuals Pvt. Ltd.

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

He, along with his three friends, opened a new company in the year 2002, that didn’t thrive long and was finally shut down. Despite the failure, Maheshwari decided to move forward. In 2003, he authored a book on marketing and launched a consultancy firm. He once again failed and had to return to the photography world. In the same year, he took more than 10k shots of 122 models in 10 hours and 45 minutes and set a world record. The turning point in Maheshwari’s life came when he launched ImagesBazaar in the year 2006. Since it was not a big plan, he began multitasking as a photographer, telemarketer, and counselor all by himself. His journey continued and he became a brand among the entrepreneurs of the country. At present, ImagesBazaar is the world’s largest hub of Indian pictures having more than a million images and over 7000 clients across 45 countries.

Awards and Honors To date, Sandeep Maheshwari has won many awards and recognitions. He was awarded as the Young Creative Entrepreneur Award by the British Council and Star Youth Achiever Award by the Global Youth Marketing Forum. Sandeep has been featured on leading news magazines, television channels, and newspapers, viz., ‘The Economic Times,’ ‘India Today,’ ‘ET Now,’ ‘NewsX’, and ‘CNBCTV18’.

Family and Personal Life Sandeep was born on September 28, 1980. His family was involved in an Aluminium business. His father was Roop Kishore Maheswari and his mother’s name was Shakuntala Maheshwari. He married Neha, his teenage love, after a courtship period of 5 years. They have two kids-son (Hriday) and a daughter. Sandeep has written many books about positive thinking and success. His authored books are How to Control your Mind, A small book to remind you of something big!, Multiple Names of THE ONE that cannot be named, and Research on inner sound. His best Inspirational and Motivational Books include Life without Limits: Inspiration for a Ridiculously Good Life, Forge Your Future by A.P.J Abdul Kalam, Think & Grow Rich, The Goal: A Process Of Ongoing Improvement, Motivation, and Personality 3rd Edition.

Sandeep Maheshwari’s Quotes as Tips to Young Entrepreneurs’ • • • • • •

“Learn From Everyone, Follow No One.” “If you have more than you need, simply share it with those who need it the most.” “No hill is tough to climb, see you at the top.” “Money is as much important, as is petrol in a car, not more, not less.” “Success always hugs you in private..! But failure always slaps you in the public..! That’s Life.” “Any work you put in 100%, then you’ll be successful.”

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

HONE YOUR APTITUDE SKILLS ONLINE WITH

BIG TUTOR Sugandh Bahl | Business Connect

Sharpening the aptitude skills for either competitive examinations or the placement in reputed companies becomes quite indispensable. It’s not easy to solve complex aptitude problems without the help of proper and systematic guidance. Critical brainstorming and tricks are the answers to complicated questions. Aptitude learning requires logically proficient faculty not the teachers who lack the expertise. Indian Test-Prep industry has come a long way from being either a metro focused ‘star teacher’ or largely unregulated home-tuitions driven delivery, catering mostly to the creamy layer. Explosive growth in employment opportunities, increasing school’s penetration, higher-end and professional avenues fueled by rising Government focus and expenditure, rising private institutions, as well as corporate involvement, burgeoning middle class, and most importantly technology-led blurring of geograph-ical boundaries, has changed the basic fabric of the industry.

APTITUDE BASED EXAMS MARKET IN INDIA

For any aptitude based exam preparations, a lot of onus lies on the faculty and his/her elegance of innovatively presenting the subject matter to the students. Hence, technology as a tool is even more important in a knowledge-based segment to increase the accessibility of domain experts to masses. Knowledge exams require accurate and in-depth knowledge about the subject. More often, there is just one standard method of solving a problem, which generally can’t always be arrived at by intuition or elimination. Rather, it needs to be learned and in some cases, memorized. De facto, in schools and colleges, academic education is more focused and teachers impart education from the course books only. By this students do not learn to solve the problems by applying out of the box thinking. BigTutor mused and found it as the major problem for the students to crack the tough exams of the privately owned large organizations. A potential problem with a golden opportunity to help millions of students to crack the aptitude tests and shape their career by helping in getting the jobs in IT & Non-IT organizations. BigTutor is addressing this problem for students by bringing a mix of expertise and technology to deliver online learning. The founder and CEO of the organization is Praneeth Reddy.

COMPANY OVERVIEW

BigTutor delivers online Aptitude learning to students and educational institutions across India. Since 2017, they have been on a mission to help students succeed, by taking the first step into their professional careers by helping them to crack the toughest Aptitude Tests across various government and privately owned organizations.

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

“BigTutor brings you smart preparation solutions to ensure that nothing stands between you and your Dream Job” ~Praneeth Reddy

PRANEETH REDDY (Founder & CEO)

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

STANDING APART FROM THE CROWD They believe that a great learning solution should be valuable, enduring, forward-looking, and actionable. Their optimistic, ‘get-it-done’ culture in the face of the high-impact situation is a part of their DNA. In a world where every decision matters, three key things set them apart are: • Winning Culture: They thrive on achieving excellence by introducing informed solutions through a combination of in-depth research and rigorous analysis that is tailored to the specific dynamics of the student’s needs. • Performance over Promises: They confront each challenge or opportunity without preconceived notions, and their learning solutions are based on the facts rather than assumptions. • Speed to Results: Results are what matter in a professional career. They deliver results with a focus on making a superfast and sustainable difference through their Smart Preparation Solutions. INCREDIBLE SERVICES BigTutor provides online Aptitude Training Classes & Courses to solve most complex General Aptitude Questions for Interview, Competitive Examination, and Bank Entrance Test. Their services include –

PRANEETH REDDY (Founder & CEO)

BigTutor is an Aptitude Learning Institution that combines deep industry knowledge with specialized expertise in Aptitude Learning, teaching and technology. They are committed to student’s success, focused on helping students to achieve essential advantage in Aptitude Tests by delivering expertise born from experience to address critical challenges involved in Aptitude Tests Preparation. BigTutor’s mission is to impact 10 million students across India and help them to get ready for Aptitude Test so that they get their desired jobs in their preferred Government or privately owned organizations. www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

• Personal Coaching: It’s a one -to- one coaching classes delivered to students virtually through the internet. Personalized coaching that students can join from anywhere in the world. Classes are held weekly or over the weekend. • Group Coaching: Group coaching is delivered online to multiple students at once. These classes are held weekly or over the week-end. Students can sign up for their favorite course, select the coaching timing, and hop on to fulfill their dreams. • Institutions Coaching: They have covered schools, colleges, and large groups in need of Aptitude Training with their Educational Institutions coaching, and looking forward to hosting special classes. Institutions can select the course and get in touch with your preferred time. BigTutor experts will hold exclusive classes for Institutions. • As part of their Aptitude-Test Preparations, they cover the follow-ing courses – • Quantitative Aptitude: Quantitative Aptitude Tests evaluate the numerical ability and problem-solving skills of candidates. This test is indispensable for several important entrance exams in different fields. This Advanced Course will help the students who are preparing for any type of interview, entrance tests, and competitive exams. • Verbal Reasoning: It’s an advanced course with solutions and explanations for an interview, entrance tests, and competitive exams. Verbal Aptitude is the ability to use the written language and understand the concepts presented through words.

• Non-Verbal Reasoning: Non-Verbal Aptitude, also called non-verbal reasoning, involves the ability to understand and analyze information presented visually and solve problems logically. Non-verbal aptitude tests are used extensively in selection and assessment processes.

THE FORMIDABLE TEAM BigTutor team comprises of highly trained faculty who are specialized in their field of expertise. PRANEETH REDDY: FOUNDER & CEO Educational Institutions consult him to improve students’ Aptitude learning capabilities. Under his Leadership, Bigtutor has grown to be recognized among the most promising online Aptitude Learning Platform organization in India.

INSIGHTS OF THE COURSE There are three main parts in which the curriculum of BigTutor is divided: • Quantitative Aptitude • Verbal Reasoning • Non-Verbal Reasoning In Quantitative Aptitude, two sub-categories are focused which are Arithmetical Ability and Data Interpretation.

Praneeth is an experienced Chief Executive Officer with a demonstrated history of working with institutions and students to solve Students’ challenges, aptitude problems, and productivity issues. He is skilled in Consulting, Go-tomarket Strategy, and Customer Relationship Management (CRM).

Arithmetical Ability: The topics which are highlighted are: Numbers, HCF and LCM of Numbers, Decimal Fractions, Simplification, Square Roots and Cube Roots, Average, Problems on Numbers, Problems on Ages, Surds and Indices, Percentage, Profit and Loss, Ratio and Proportion, Partnership, Chain Rule, Time and Work, Pipes and Cistern, Time and Distance, Problems on Trains, Boats and Streams, Alligation or Mixture, Simple Interest, Compound Interest, Logarithms, Area, Volume and Surface Areas, Races and Games of Skill, Calendar, Clocks, Stocks and Shares, Permutations and Combinations, Probability, True Discount, Bankers Discount, Heights and Distances, Odd Man Out and Series.

He is a graduate in Computer Science from the University of Madras. Praneeth is passionate about programming. He has worked as a Consultant on various projects spanning Automation, Business Intelligence, and Cloud Computing. He did extensive research in Cognitive Science. Meena: Director Mrs. Meena is one of the directors at the BigTutor Organization. She completed her MTech in Computer Science from IIIT Hyderabad. She had worked on the most prestigious projects such as bing at Microsoft. Her core responsibilities include planning and organizing the operational growth of BigTutor in International Markets.

Data Interpretation: DI focusses on Tabulations, Bar Graphs, Pie Charts and Line Graphs.

Nagi Reddy: Director Mr. Nagi Reddy is the director at BigTutor Organization. He did his MTech in Aeronautics at IISc Bangalore. He has worked on Flight Safety for Space Capsule re-entry into the earth atmosphere at ISRO. His major responsibilities include planning and organizing the operational growth of BigTutor in domestic markets.

Verbal Reasoning focusses on General Mental Ability and Logical Deduction. General Mental Ability: It focusses on Series Completion, Analogy, Classification, Coding-Decoding, Blood Relations, Puzzle Test, Sequential Output Tracing, Direction Sense Test, Logical Venn Diagrams, Alphabet Test, Alpha - Numeric Sequence Puzzle, Number, Ranking and Time Sequence Test, Mathematical Operations, Logical Sequence of words, Arithmetical Reasoning, Inserting The Missing Character, Data Sufficiency, Eligibility Test, Assertion and Reason, Situation Reaction Test, Verification of Truth of the Statement.

GREAT MILESTONES BigTutor has been into operation for the past 2 years since its inception in 2017 under the leadership of Mr. Praneeth Reddy. BigTutor has seen tremendous growth in the past couple of years in a highly fragmented yet competitive market. • Inception: BigTutor started its operation in 2017 from the cultural capital of India – Chennai to serve the domestic market of South India. • Y2017: BigTutor introduced ‘Personalized Online Aptitude Coaching’ services to students across Chennai. • Y2018: After the success of introducing ‘Personalized Online Aptitude’ coaching services for students, and with the growing demand for ‘Group Coaching’ among students, BigTutor introduced ‘Group Online Aptitude Coaching’ services to the markets of Chennai, Bangalore and Hyderabad. • Y2019: Amidst the positive and successful response to our ‘Personalized & Group’ coaching services targeted towards students, BigTutor management team decides to extend ‘Aptitude Learning Solutions’ to educational institutions as well.

Logical Deduction: It includes Logic, Statement - Arguments, Statement - Assumptions, Statement - Course of Action, Statement - Conclusions, Deriving Conclusions from Passages, Theme Detection, Cause and Effect Reasoning. Non-Verbal Reasoning covers the topics such as Series, Analogy, Classification, Analytical Reasoning, MirrorImages, Water-Images, Spotting Out the Embedded Figures, Completion of Incomplete Pattern, Figure Matrix, Paper Folding, Paper Cutting, Rule Detection, Grouping of Identical Figures, Cubes and Dice, Dot Situation, Construction of Squares and Triangles, Figure Formation and Analysis. 49

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

HAS BROUGHT A BREAKTHROUGH REVOLUTION IN IT WITH ITS EXCEPTIONAL SERVICES

PIYUS KANTI

Dr. Amit Mishra | Business Connect

CEO, Cloudstrats

Information Technology is a substratum, and its presence has occupied a leading stature in almost every domain. De facto, it’s hard to imagine a world without it. Cloudstrats, a growing company, is bringing a breakthrough revolution in the IT sector with its dynamic services. Under the aegis of Piyus Kanti, the Chief Executive Officer of Cloudstrats, the company propels commendably in the entrepreneurial space. Headquartered in New York, Cloudstrats is a global solution and managed Services Company. Helping customers in innovating their digital transformation journey with Automation, Analytics and AI. Cloud enablement, driving Digital Transformation, optimizing Cybersecurity and implementing DevSecOps practices for the customers are their core business focuses.

agement roles prior to Cloudstrats and had extensive experience of working with large ecosystems. During that time, they interacted with large players and found a common gap of partners focused on Cloud and its enabled services. To bridge this gap in the marketplace and leverage some of the experience in real-time to a wider footprint, the idea of Cloudstrats was born. Envisioning the impact that the cloud would bring and how it would change the structure of ‘how tech’ was consumed, stimulated them to dream that they could setup India’s first born on the cloud company, which would build solutions, consults and provides managed services to global customers.

Solutions, Advisory and Managed Services are three cornerstones of their services, thereby covering the entire spectrum of technology transformation in these offerings. Solutions cover tactical and strategic Automation and Analytics powered by machine learning and AI. Advisory in Technology Strategy, Information Security, Business Continuity and Process optimization is their forte with a central focus on Datacenters, Virtualization, Cloud and Cybersecurity. Managed Services provide Design, Build, Migration, Management, Modernization, Automation, Security and Optimization services to all areas of technology.

The CEO, on their exceptional growth, says, “We feel Cloudstrats should have begun a few years earlier as we never expected to grow at the speed with which we grew. Apart from the key reasons for growth intrinsically like expertise, quality, delivery and conviction, external factors, which pushed us even farther were attributed to the surge in the Indian entrepreneurial mindset, the rise of startups around us. This strengthened our resolve to be bootstrapped and profitable while everyone around us

STORY OF INCEPTION The formidable and skilled team handled technology manwww.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

new way to see values and culture has helped them to achieve their goals. Piyus Kanti states, “Life @ Cloudstrats is friendly with a lot of freedom, push to learn to be better, and belief in making dreams come true. Most of them are sports and gaming fans and do engage in the activities at all levels to keep our game faces on at all times.”

grew much faster with funding and growth, not profitability.” The canopy of clientele of Cloudstrats includes IT & ITES, BFSI, Government, Education, Manufacturing, Retail, Healthcare, BPO/KPO, Analytics, etc.

They love exploring new ideas and talents and have an open door policy where performance is valued more than anything; talent supersedes the hierarchy. They have two beautiful dogs Claire & Angel, who also crave attention from everyone here and make sure they take everyone’s mind away from work for a while. The value of responsibility and unconditional love for each other can be learnt by them.

Their top seven customers are listed below. • AppDirect, a Forbes Cloud 100 company • Convegenius, a Michael & Susan Dell Foundation funded start-up • Essar Group, one of India’s largest multinational conglomerates • Fractal, a leading global Analytics and AI company • Guess, a global clothing brand and retailer • Mahindra Group, an Indian multi-billion-dollar conglomerate • Universal Music, the world’s leading music company

ACHIEVEMENTS TO THRIVE FOR “The biggest achievement we feel is that we have been able to live up to our customers’ expectations” Piyus Kanti

CARVING A DISTINCT PLACE IN AN ERA OF COMPETITION Most of the industries have been witnessing tremendous growth since 2010. Market statistics reveal that almost 95 percent of large and small scale enterprises have deployed newer kinds of technology services as part of their overall business strategy. Despite the encouraging numbers, businesses continue to struggle with control and security issues drooling over the technology ecosystem. Customers have already picked the relatively low hanging fruits, and now they are looking for additional strategic gains through structured solutions and services. Issues of confidentiality, integrity and availability of business applications and infrastructure plague the customers frequently.

By this Piyus meant repeat business, growth from a small bootstrapped firm with less than $ 2000 in its bank accounts to a well reputed and leading managed services company. Their ability to groom some of the brightest talents with them was inspirational. Some of the laurels the company reaped in awards are: • MSE 2 Rating – CRISIL (3 years in a row) • Best CEO & CIO - CMO Asia • Best Partner - HPE & Redington • Top Cloud Specialist - SME Channels • Leading India SMEs - Dun & Bradstreet • Top Virtualization Startup - CIO Review • Emerging Cloud Startup - Information Week • Top Managed Services Company - Silicon Review • Top 50 Partners – SME Channels • Top 100 Partners – SME Channels

This has provided an opportunity for Cloudstrats to differentiate themselves by bringing in innovative solutions leveraging Automation, Analytics, Management and Optimization techniques. Deep understanding of how IT needs to be an enabler for the customer’s business, the experience of consulting with Fortune 50 companies and zeal to be ‘a world class’ sets Cloudstrats apart from the competition. Piyus Kanti states, “We believe in finding new ways to do more by doing less and that has led us to several innovative niche solutions that have gone a long way in our customers getting the best digital transformation experience possible.” A sense of delight and enormous pride they experience over their ability to not sell at lower prices but to bring the overall TCO down every year by reducing manual dependency and bring in simple solutions for complex processes. Cloudstrats values its customer’s business growth and practices innovative Balanced Scorecards and Net Promoter Scores to fuel the customer’s quest for best of breed technology adoptions.

They plan on entering the new markets and adding more products to their repertoire of services. They are invested in the US and soon be putting more sales and support establishments in Europe and the MENA regions. The growth of Artificial Intelligence due to the widespread adoption of Cloud and Analytics has made this market more exciting and gratifying. They are building new capabilities in these new paradigms and also new products that marry the best of all these fantastic growth drivers and deliver more business results for their customers. These tools now in the true sense of the word make Technology the major enabler and driver for business growth for our customers.

Dream Believe Achieve - THE MANTRA Cloudstrats believes in the Owner’s Mindset and has most of its employees employed as shareholders who all share a common value – Dream, Believe and Achieve. Self-motivation is valued at the firm and due to the average age of the company that is 22, millennial in generation, their

The world is becoming smaller and more in reach now. Cloudstrats has been putting the right investments to get more traction and business abroad. They are acquiring more customers in North America, Europe and MENA regions, which led to more growth and mitigate customer concentration risk. 51

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

FUTURESOFT SOLUTIONS PVT. LTD.

HAS BEEN A DYNAMIC CONTRIBUTOR IN IT SERVICES AND SYSTEM INTEGRATION

VIPUL DATTA CEO Rashi Saral | Business Connect utureSoft Solutions Pvt. Ltd, has been an impeccable contributor in helping the enterprises to transform, and thrive in changing the world through their IT Services and System Integration. An unprecedented growth of companies and industries in the arena of Information and Technology has created a tremendous buzz.

the country. Being a leading consulting, technology and next generation services company, FSPL enables clients over 450+ locations across India to outperform the competition and stay ahead of the innovation curve. They are renowned for their incredible approach of vendor-agnostic process, Automation & optimization, and ﬂawless delivery of all projects. FSPL has also established a network of 400+ technology partners amongst whom are global leaders like: Microsoft, Symantec, Cisco, Veritas, ARC Serve, Trend Micro, Oracle, Citrix, VMWare, IBM Software, Microsoft Azure, AWS, Red Hat, HP & HP Software, Dell, EMC, Lenovo, Juniper, Sapphire, Com Guard, Synology, and some niche players for speciﬁc technologies in the areas of Surveillance, Smart City, Adoption and Availability of IT in rural India.

Numerous industries require IT services and solutions for smoothening their respective processes. FutureSoft Solutions is one such organization, providing exemplary IT and System Integration Services.

ABOUT THE COMPANY

The colossal organization is FutureSoft Solutions Pvt. Ltd., which was incepted in 1996, and is headquartered in New Delhi. The Chief Executive Officer of the company is Vipul Datta, who has put strenuous efforts in the foundation and progress of the ace organization. The company has achieved a pivotal benchmark in IT services and System Integration under the supervision of Vipul. The most specific goal of FSPL has been to achieve a high point of recall with clients and become their trusted IT partner, which they have triumphantly achieved and aim to continue doing it. It has been rated among the top-notch IMS companies in www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

THE WORKFORCE

The ace entrepreneur, Vipul defines TEAM as: ‘Together Everyone Achieves More’. The employees are committed towards their goals, and they are true to their aspirations. FSPL is currently serving more than two hundred clients, with hundred percent business retention. The team consists of experts possessing cross-functional skills and strong experience in diverse markets. They have pioneered sustained growth and healthy traction across PAN India. The 52

core team of FSPL has a combined experience of more than two hundred years, who are serving clients across a multitude of industry verticals such as State & Central Government, PSU, IT, ITES, BPO, Retail, FMCG, Manufacturing, BFSI, Hospitality, Healthcare, Media and a lot more.

to a concrete plan or roadmap of activities and processes that need to be changed to provide better services to their customers.

BLOCKCHAIN TECHNOLOGY CAN MAKE A DIFFERENCE!

ASTOUNDING WORKCULTURE

Team, at FutureSoft, takes pride in applying experiential learning gained over a period to help customers commission a business aligned integrated service delivery platform.

FSPL ensures Great Workplace experience – Developing People Managers within an ecosystem. FSPL’s continuous focus is to keep their employees happy and contented. Constant efforts are there to uplift the morale of the workforce, by numerous motivational programs. This results in the expansion and growth of the FSPL with beaucoup of accomplishments. It scales the growth of the company by offering benefits such as flexible working hours, work from home option with justifiable reasons, and introducing initiatives and programs like Executive Team Effectiveness, Innovation at Work and People Focused Programs for the upheaval of motivation and high spirits. Due to these plans, employees show high levels of trust, credibility in their work, and camaraderie regardless of who they are or which department they work for.

With Converged and Smart Infrastructure leading the marketplace, FutureSoft looks forward to introducing Blockchain with appropriate use cases to address problem statement thrown by the business. The Company’s key management speaker explains, “It’s no longer a guessing game, service consumers understand that it is beyond adding an extra server or storage to solve a problem. It is also least likely an eventual service consumer presenting a Blockchain proposal, extending a perfect opportunity to IT arm and SIs to drive a solution, which is not only technically leveraged but also economically meaningful”.

RECREATIONAL PROCESSES FOR THE WORKFORCE

It is the expertise and ingenuity of the service provider that will bring the layer of change. FutureSoft Solutions is positioned as one such service provider which has always accepted challenges and emerged through all the projects with ground-breaking solutions. One of the State Government’s leading IT initiatives has explored opportunities to leverage the use of digital tokens and innovative technology such as Blockchain and Mobile Wallet to manage the delivery of benefits programs to its residents.

It has also been a regular practice to organize monthly get-together by inviting employees, who love to celebrate their birthdays, anniversaries every month. Celebration gets even better if any festival falls in the same month. All employees dress up according to the occasion, and the Human Resource Department plans and organizes team bonding games, snacks and drinks. Different choices of food are arranged by HR team, which brings smile on employees’ faces.

WHAT’S NEXT FOR THE COMPANY?

FSPL has accomplished two decades in the Indian market, and it was a joint decision by management to celebrate it with real Pomp and Show. Employees with families, exemployees, key customers, associated corporate partners and their vendors were personally invited to be a part of their happiness.

FSPL continues to grow as a profitable business, prioritizing and funding the next generation of business. They have worked towards improving operational effectiveness of their working models; and FSPL stands as a CMM Level 3, ISO 27001/ ISO 20000-1/ISO 9001:2015, ITIL certified organization. They intend to attract, engage and retain good talent. Their core focus is to continue to leverage technology for enhancing new customer acquisition by adopting Digital Strategy to lead a concrete plan or roadmap of activities and processes, related to latest sky bounding technologies to work on namely: Business Intelligence (BI), Block chain, AI, HCI, Cyber Security, Private & Hybrid Cloud and RFID.

The superlative Management understands that grand business success comes in the kitty because of hard work and perseverance of employees. To motivate and keep the rhythm going on, FSPL organizes quarterly or semiyearly get-together parties at the outskirts of city. The Umbrella of Digitization has changed the market trends, customer behavior, created unexpected opportunities and disrupted traditional methodologies of doing business. FutureSoft Solutions spreads limelight on adopting Digital Strategy, by using technology to improve business performance, whether that means creating innovative ways to offer services or reimagining current processes. They consider digital strategy as a lead

Talking about the achievements, the stupendous company has acquired business from: • Manpower for project Management cell for State Government of Uttrakhand • eSign Digital signature platform for State Government of Rajasthan 53

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

ANUJ SAXENA

Founder & Joint Managing Director Yashika Sabharwal | Business Connect Commenting on Skootr’s people friendly practices, Anuj Saxena, Founder and Joint Managing Director said, “We acknowledge the importance that each moment holds and care for it. That’s what we try to instill in every Skootr employee - the POWER of utilizing every moment and aligning all our energies towards the same. A special emphasis is put not just on training and development of job skills and interpersonal skills, but also towards the mindfulness and mental health to help each employee rise up to their true potential.”

It is a universally accepted fact that comes every Sunday evening every office going employee of the corporate sector dreads nothing more than the advent of the next day i.e. Monday. Awaiting a grueling start to the coming week, deadlines seem more like ‘dread’lines and ‘awaiting’ e-mails are what nightmares are made of. This feeling of helplessness and seething anger is compounded by constrictive, drab spaces. The result? A cold and uncaring employee who is tethered right at the brink of exploding out or quitting. These outcomes not desired by any organization. While workloads are a problem everyone has to ‘deal’ with individually, the problem of dreary spaces seems a thing of the past as Skootr, India’s leading chain of premium serviced office solutions provider brings back the ‘fun’ in workspaces. Founded in 2016, Skootr has gone beyond the utility and cost-efficiency focused approach of co-working spaces to offer enterprises space customization services, which enable them to showcase their work ethos in the spaces they occupy. It offers new-age, fully functional and managed workspaces across metros and tier-I, II cities. Each of Skootr’s spaces wholeheartedly endorses a culture that’s all about celebrating the spirit of productivity rather than equating it with the monotony of work. And yes, Skootr’s spaces feel wholehearted because they have a heart, and its pulse is determined by the organizations that occupy it. Nowhere is this spirit reflected more than in Skootr’s own operations and work ethos with the intent being to fully ‘practice what you preach.’ Here’s a small example where Skootr has tried to break away from the staid notions of hierarchy and time-bound productivity and gone the extra mile to celebrate the little things in life and work. Every Friday, it organizes a ‘Healthy Breakfast’ session for all employees, featuring great food, and even better conversations. With a single stroke, Skootr attacks the twin demons of superficial hierarchy and unhealthy eating habits. www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

Skootr believes in the continuous development of skills and talent and believes that while the former can be reflected only when opportunities to implement it are given, the latter needs leadership opportunities to flourish. Skootr believes in promoting talent internally by training existing employees for leadership positions. Emphasis is also laid on empowering employees to take decisions at every level. Employees who perform ‘beyond the regular’ to become outstanding members of the workforce who work with extra devotion and dedication achieving targets and even going beyond are incentivized and acknowledged both in monetary terms and through recognition. Medha Mehrotra from Marketing asserts, “As someone new to the organisation, I feel Skootr’s culture is quite welcoming and warm.” Skootr follows a deeply motivational system of employee assessment and feedback where honest and innovative efforts of the employees are appreciated followed by a possible authentic criticism of some unsatisfactory front and finally ending on a positive note of encouragement as a morale booster. Called the ‘Sandwich’ approach, this deeply layered way of dealing with human emotions has resulted in gradually nurturing a happy, motivated and highly energized workforce whose personal goals are in alignment with Skootr’s vision. The organization also conducts a lot of interactive fun filled engagement activities related to dance music, yoga, travel, etc. so as to keep the staff interested and on the go.

The company believes in doing away with the restraints of a formal hierarchical business structure, which she feels is more or less obsolete as it only leads to employee alienation and disheartenment. Beyond the ghostly drone like hum of air conditioners and the distant cacophony of keyboards, Skootr envisions work to be a practice which everyone enjoys, feels challenged but not provoked, where productivity and not servility is recognized. Skootr aims to holistically ingrain these concepts in its own spirit to translate them into the workspaces they create for others

Great stress is laid upon the fitness of employees. A healthy workforce constitutes a healthy and thriving organization and Skootr has undertaken numerous steps in the same direction. The company conducts health camps and seminars such as vision, dental, female health checkups at regular intervals. Comprehensive and expansive health insurance is provided to all employees. Skootr strives to create a world with endless possibilities by empowering employees with a certain freedom to inculcate a sense of assessable and visible growth in their employees at the grass root level. Skootr promotes a referral system and incentivizes the same by holding the referrals of its employees in high esteem. It also provides international exposure to the employees to give them a chance to explore and grow at various levels. Upasana Dattani who heads the HR division of Skootr says, “We break down walls so that there can be a breakthrough in businesses.”

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

BCM Review

What Makes a Successful Entrepreneur?

PERSEVERANCE

PERSISTENCE Business Connect Team

We all have heard this particular question, and it is often asked that, “What does it take to be a successful entrepreneur?” In my opinion, the successful entrepreneurship is a combination of these two things:

Perseverance Persistence

Let’s go through them.

“Perseverance” and “Persistence” are two basic concepts of the most important traits for every entrepreneur business needs to develop, in order to push themselves as passing the obstacles of success it is most important too perceive the persistence. You could have the best, most exciting product or service in the world of your business, but you’re still going to need a boatload boost of perseverance to sell it.

Take Actions

“The difference between any successful and unsuccessful entrepreneurs is action”. Every Successful entrepreneurs, always know that if they just keep taking actions and also tweaking their approach, so they can create the best results they want. An Unsuccessful entrepreneur will always talk about what they want to do and wanted to make —but he always end up talking and never end up taking the action, which are needed to support that vision. Similarly, the Persevering, here implies to the “action taking approach”. When a person encountered a setback, instead of letting themselves dwell on the problem, then the actions speak more than thinking. Only Perseverance and Persistence can make an Action-oriented entrepreneurs, to learn from their setbacks so that they can use themselves as fuel for their next approach.

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

Learning Ability

What separates the successful entrepreneurs from the non-successful ones is pure perseverance.’’ - Steve Jobs I am sharing few steps towards successful Entrepreneur:-

Most of the people thinks that, the learning ideas stops, when they will be graduated from university and earned their degree’s certification, but only getting a piece of degree paper is not the everything you got . Education and everyday learning is a lifelong process. One must stay focused and updated with all changes in the evolution of their industry technology, sales processes and more. Hereby, an entrepreneurship always seek new knowledge. More than that, look for the most successful people in your industry and do not be afraid to ask for their opinions or advice.

Listening Ability

No one can simply manage a great team, or provide a great customer service. If the person is not an effective communicator then communication is a two-way street. Additionally, in order to communicate outwardly in an efficient manner, one must pay a better attention to others’ and focused on - motivations, hot buttons, interests and more. Other thing that must be aware of, non-verbal cues, for example - body language. You should avoid coming off as being self-promotional or vain, and avoid striving to show that, you are helpful and interested in others.

Creativity and Mind-set

If any person is always focused and do the same things for the business, then you very likely not enjoy yourself and new and better results gets away from you. A person must almost try new things to find what works for them best. One also need to enrich their life with new experiences regularly. This can be something simple and talking to new people or taking a personal interest class. Every experience that one enhance can lead to new opportunities that, you previously did not have for you with different approach of mind-set and creativity.

Ambition

It is always easy to give up on something, when the ongoing of that thing gets tougher, but the most successful entrepreneurs can persist that situation because of their ambitious nature. They simply hunger the success, and they thrive on reaching their small milestones, that are stepping stones to their major goal and makes them highly ambitious. When a person is highly ambitious, then it is internally drive them to work hard, and makes them committed to doing what it takes to make their business a success. Generally, a person will never look for shortcuts of success and will become willingly strong to put in the best of their time to get their job done in a right manner.

Take the Responsibility Most of the people, faced the problem that tend to slip into a victim mentality and then they neglect taking responsibility for their situations, and then don’t think about how they might be able to improve that victimized situation. Great things come from hard work and perseverance. And In order to persevere, yourself you need to take all the responsibility for your own success or failure in the business. Whatever actions you can take is matters to get whatever you want. Sometimes, it can be very scary to take your responsibility for everything in your life, but it is the only best way to persevere through the toughest journey of entrepreneurship. Once you will start taking responsibility, you take back control - and you can do anything. 57

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

SUSTAINABLE AND WELL-EQUIPPED CO-WORKING SPACE PROVIDER:

WorkLoft SOHA PAREKH Co-Founder & Director

)

Vikas Jha | Business Connect

“Everyone can do simple things to make a difference, and every little bit really does count.” -- STELLA MCCARTNEY

The initiatives like Start-up India, which renders the accessible information to push millennials’ dream and entrepreneurial spirit upwards. WorkLoft is serving the purpose of an economically and easily accessible workplace to everyone. They’re giving a start-up ecosystem that lets the society to work with amidst people from varied fields and walks of life. In return, the clients will get a chance to create and expand their network and discover new opportunities in a collaborative shared office space.

oworking is all about the tenacity of community, but it is believed that the ‘work’ part of coworking places should be as attractive as the ‘co’ part of it and is required by the employees. Hereby, the comely leader behind Superstar Companies Mrs. Soha Parekh, Co-founder, and Director of the most culminating company – WorkLoft spaces Pvt. Ltd. solely engage the wellequipped environment of co-working space. Workloft is backed by Raycon group, an Indo German joint venture which has been into the Real Estate industry for over 30 years. Having developed their own large commercials like IT Parks, Raycon gives them a reason to use a co-working space as simple as the vibe in the room.

LITTLE THINGS MAKE A BIG DIFFERENCE: DISPROPORTIONATE Their team members boast of talent from collective institutions such as Stanford University, Harvard Business School, IITs, and IIMs. Whilst they also have professionals with over 100 years of cumulative experience in International property consulting firms and MNCs. This along with a strong parent group makes WorkLoft different from other competitors.

They have vast experience and talent in crucial functions such as property management, real estate sales, and marketing. This eventuality is giving essentials for running a coworking business and has been a major factor for their success in the co-working industry.

WorkLoft offers resources and solutions like a pro in their own market. They came up with the freedom to take up as much, or as little space one needs. Well-equipped for start-ups, freelancers, aspiring entrepreneurs, and professionals; they enable people to elevate their business to a cut above the rest.

After experiencing the rise of co-working business in the USA, the director of WorkLoft saw an opportunity of in India and that’s how WorkLoft came into existence. They are one of the earliest entrants in the Indian co-working market under the vision of the cordial leader Mrs. Soha Parekh www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

)

foot and drives their online marketing efforts with the help of young talented associates.

CHALLENGING JOURNEY OF WORKLOFT They were one of the first entrants in the co-working space industry in India and their first center in central suburbs. At the time of their inception in Mumbai, WorkLoft enjoyed the largest market share in terms of a total number of seats in the micro-market for over 2 years, so does their business grow.

Their core strategy team has alumni from IIT Bombay, IIM Ahmedabad, and IIM Indore leading the operations, Sales and Marketing efforts. Their recreational zone is always open to its employees. Also, after every 6 months, they arrange some adventure picnic for all of their employees. Very recently they took their team to river rafting and other adventure sports. This has helped them to retain their gems over the years as compared to competitors.

Eventually with a lot of small players entering their market, makes it very challenging for them to maintain over 85% of occupancy consistently. Initially, since the industry was new, they had difficulties in finding the right talent to run the co-working spaces as it was new at that time. They attracted talent from other industries and trained them extensively, to align their skills for what is required in a co-working business.

GIVING VOW TO QUALITY Customers trust a brand that never compromises on the quality of the products and services they use. Delivering the quality is in the DNA of Raycon Group and the same is followed in WorkLoft. Their team is comprised of graduates from the top brands in India and abroad, which is enough explanation to the world-class quality of services provided at WorkLoft. They have an in-house quality assurance team which examines each detail before it reaches to their clients.

TECHNOLOGY AND FUTURE PLANNING They do have plans to expand into tier 2 and tier 3 cities where a lot of unorganized SMEs and start-ups are working. Their mission is to empower them so they can have infrastructure advantages like the business workplaces. So that these small players are not behind in the game to thrive on a national and global level. They are continuously investing in new technologies and intend to continue serving clients with high-quality infrastructure support.

MARKETING PROMOTIONS AND HR WorkLoft considers the employees as partners. They have given freedom and authority to the sales and operation team over the center to operate accordingly. This helped them to grow the feeling of responsibility among them, which has made the process is smooth for the HR department also.

They use a sophisticated CRM system to address all their leads as swiftly as possible. Internet is the basic resource for most of their customers this is why they have an Internet management software, which helps them to optimize the bandwidth for every client so that they can be connected with the web seamlessly. And they will be shortly launching their own Smart co-working space management software, which integrates all these features on one platform and optimizes their co-working operations to the next level.

They have a specially designed appraisal program for WorkLoft team where not only the sales target and operational efficiency are taken care of but also other aspects of self-development and growth as an organization is considered. WINNING EXCURSION AND FUTURE BEAM Workloft has been featured in many business magazines and is continuously concluding events at their centers. The biggest achievement they can say is the notes that their clients leave on the walls for their team. Nothing else is as important as knowing that people love them. They have grown their business here and recommending them to their friends.

EMPLOYEE ASSOCIATION Their centers exude young, vibrant and enthusiastic vibes. They have a lot of open spaces in their centers with breakout zones and access to recreational games such as foosball, table tennis, etc. In order to promote networking and to instil a sense of best community and social bonding, they organize a lot of external and internal events ranging from Mentoring Sessions by business leaders to the celebration of festivals like Ganesh Chaturthi in the center.

Workloft is opening its centers in a row now. They are all set to cater to the South Bombay market. WorkLoft Church gate is everything that a client expects from a coworking center and WorkLoft has excelled in that. Very soon they will have a launch event. At this center, they have merged the authenticity of South Bombay culture and A-class amenities, so that the only thing left for clients to care is their business.

WorkLoftâ&#x20AC;&#x2122;s digital marketing team has a cumulative experience of almost 25 years in running their own enterprise and has worked with clients across India, the US, UK, and Australia give the heed to good employee experiences. The digital team of them leads from the front 59

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

BCM Review

SUPPLY CHAIN AND LOGISTIC

NEWS

Business Connect Team

FEDEX AND UPS THE BIGGEST LOGISTIC COMPANIES BRING SUPPLIES TO AID BAHAMAS

From the recent destruction caused by Hurricane Dorian in late August, many of the big industries tycoons helped in that and provided relief support to those impacted by the category five hurricanes. In the month of September, two global leaders in logistics giants FedEx and UPS have committed themselves to provide financial aid and helped in transporting the emergency supplies to the disaster cities. The FedEx Team Rubicon provides US$500,000 worth of lifesaving supplies to hard-hit communities in the Bahamas following Hurricane Dorian. Along with the FedEx, UPS also announced its own commitments to provide immediate support to the needs of the society and long-term recovery from Hurricane Dorian.

AMAZON EXPANDS ITS SERVICE INTO THE LOGISTICS AND SUPPLY CHAIN SECTOR

The e-commerce unicorn, Amazon, has expanded its supply services to begin conducting business in the logistics industry. As a result of Amazon’s this program, the progress in the shipping sector, logistics department FedEx and UPS has begun to make changes to their strategies moving forward. FedEx has made an adaption to its relationship with Amazon, which has seen the delivery company put an end to the ground delivery contract with Amazon. With the decision made in early August, a FedEx spokesperson said at the time: “This change is consistent with our strategy to focus on the broader e-commerce market, which the recent declaration related to our FedEx Ground network have us positioned extraordinarily well to do.”

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

JUNGHEINRICH GOING TOWARDS DIGITIZATION IN THE SUPPLY CHAIN SPACE

With an aim to redefine the manufacturing sectors in a better way, Jungheinrich plans to adapt the latest trends in order to remain a leader in the industry. Through the implementation of lithium-ion batteries, Jungheinrich introduced new forklift trucks such as the EKS 412s and EFG series in 2019. Lithium-ion provides a compelling alternative to diesel or liquefied petroleum gas (LPG) and batteries also allow new charging models that not only provide a chance to reduce downtime, but also allow businesses to introduce more employee welfare policies that are becoming increasingly important in a labor starved market. Boasting the largest range of lithium-ion powered trucks available on the market, it’s clear that Jungheinrich is continuing to set the bar for the opposition to follow. Steve Richmond, Director of Logistics UK at Jungheinrich, affirms the importance of this new technology to his company.

EBAY TO LAUNCH 3PL ‘MANAGED DELIVERY’ SERVICE

EBay Inc. the great online e-commerce giant will soon be launching a new fulfillment service called Managed Delivery. This service will help in high-volume vendors with fast-moving inventory such as fashion and electronics to offer their customers free shipping and faster delivery. The ‘Managed Delivery service’ will rely on a network of third-party suppliers and logistics providers who will be using eBay-owned platform to store, pack and ship inventory from ‘strategically located warehouses’ across the USA. Vendors that qualify for the service next year will be able to utilize eBay-negotiated rates for overnight, two- and threeday delivery. All packages will be eBay branded and buyers will be able to track the delivery of their packages. The move is part of the company’s efforts to compete with the largest e-commerce rival Amazon, and of its ongoing evolution to create a more managed marketplace.

UPS FLIES THE COMMERCIAL DRONES TO DELIVERIES

UPS the biggest logistics industry is establishing a new subsidiary business called ‘Flight Forward’ in an effort to support and scale the launch of its own commercial drone delivery program. Additionally, the logistics giant has applied for the Federal Aviation Administration’s (FAA) Part 135 air carrier certification. This would allow UPS Company to approve drones to fly over populated areas and out of view from the operator. This is currently the highest certification that the FAA offers and, if the application is approved, it would pave the way for UPS to operate one of the few commercial drone delivery programs in the US. The ultimate goal is to use the new subsidiary to drive growth through revenue-generating drone deliveries. According to Bala Ganesh, the vice president of the Advanced Technology Group at UPS, this program primarily focus is on “healthcare, just-in-time, real urgent movements, life-changing events in hard-to-reach locations.” UPS is currently conducting a drone delivery test program in North Carolina, transporting hospital samples. It hopes to expand its healthcare drone services nationwide. 61

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA

RNI No. : DELENG/2018/76695

www.businessconnectindia.in | Vol. 2 | Special Edition September 2019 INDIA