The Member Experience Department The Member Experience Department

As you know Craig your Member Experience Manager heads up the Member Experience Department. Kirsty Allen has recently joined the team as Member Experience Co-ordinator, reporting into Craig.

As you know Craig your Member Experience Manager heads up the Member Experience Department. Kirsty Allen has recently joined the team as Member Experience Co-ordinator, reporting to Craig.

The Member Experience Department concentrates on improving your overall Club member experience. Craig will continue to provide bespoke ideas for your visits to London and the much loved “Craig’s Corner” will continue to be published on a regular basis.

Kirsty will primarily be looking after Club events that take place in and around London and further afield on Club to Country visits around the UK.

The Member Experience Department concentrates on improving your overall Club member experience. Craig will continue to provide bespoke ideas for your visits to London and the much loved “Craig’s Corner” will continue to be published on a regular basis.

Craig, Member Experience Manager: memexpmanager@thefarmersclub.com

Kirsty will primarily be looking after Club Events that take place in and around London and further afield on Club to Country visits around the UK.

Craig, Member Experience Manager: memexpmanager@thefarmersclub.com

Kirsty, Member Experience Co-ordinator: memexpcoordinator@thefarmersclub.com

LOGGING INTO THE MEMBERS AREA of The Farmers Club Website

When you login to your online account on the Club’s website, the username will always be your membership number as this is the only detail that never changes on your member account.

• If you have never logged in online or it has been a long time since you have done so, please go to www.thefarmersclub.com then;

- Click on MEMBERS AREA and use the “Forgotten password?” link located under the LOGIN button. Follow the instructions and a password reset email will be sent to your registered email address.

• If you have not received the email within five minutes, please check your Spam/Junk folders, find the email and mark it as “safe” by right clicking on it and selecting Junk -> Never Block Sender

• If you receive the email but do not use the password reset within 20 minutes, the security token expires and you will need to restart the reset process again by using the “Forgotten password?” function.

If unsure about your membership number or email address registered on the account, email membership@thefarmersclub.com For technical issues email itmanager@thefarmersclub.com