Statement Reference Guide

Page 1

UNDERSTANDING YOUR NEW STATEMENT


Unit D, 1 Radcliffe Road Northwood Christchurch 8140 New Zealand 0800 200 600

Dear shareholder,

help@farmlands.co.nz www.farmlands.co.nz

Understanding your new statement We have now achieved a key merger benefit milestone by moving our operations onto a single accounting system. This was one of the key benefit areas highlighted in the business case to merge CRT and Farmlands. This means you will experience some changes - one of which is your new look Farmlands statement. We know any change to the presentation of billing information can be challenging. We are doing all that we can to minimise any impact on your business. We have produced this booklet to help make the transition to the new statement a little easier. Please take time to read it through and keep it on hand as a quick reference guide on what to expect and on who to contact for assistance. Key points around the change: • There are changes in the format of the printed statement (explained in the following pages). • Flexible “soft copy” options to enable you to get your information promptly in a format that you can import and arrange your billing data to your own preferences. This replaces the previous hard copy category analysis. • Direct integration into common accounting software packages – it is anticipated that the majority of integration will work from 1 November. However, there may be a few instances where customised interfaces will take slightly longer to put in place. A member of the Farmlands team will be in contact with you should this be the case. • If you pay your Account by direct debit and make payments in advance of the direct debit being processed then you should notify the Customer Care team by emailing on help@farmlands.co.nz or phone 0800 200 600 prior to the 18th of the month in order to avoid overpaying. As always our Farmlands team would be pleased to assist you with any further questions that you may have as we move forward with these business improvements, helping us to optimise efficiencies in your co-operative. Thank you for your continued support.

Kind regards,

Brent Esler Lachie Johnstone Chief Executive Chairman Farmlands Co-operative Society Limited

Farmlands Co-operative Society Limited

Retail | Card | Finance | Fuel | Grain & Seed | Horticulture | Livestock | Lubricants | Nutrition | Real Estate


UNDERSTANDING YOUR NEW STATEMENT Why change? In early October, Farmlands moved its operations onto one single accounting system. This change is the largest since the merger and is a big step towards long term savings through the System Consolidation programme. Your new statement The move to a single accounting system means shareholders will experience some changes – one of which is the new Farmlands statement. This booklet aims to take you through the statement changes and provide you with a quick reference guide on what to expect and who to contact.

When? Your new look statement came with this booklet and is dated 1 November 2014. This will show all your purchases and payments from 1 October 2014.

Who can I contact? Please feel free to contact your local Farmlands store or contact us on: Phone: 0800 200 600 – 7.30am to 5.30pm Monday to Friday, 9.00am to 12.30pm Saturday Email: help@farmlands.co.nz Online: www.farmlands.co.nz

Feedback / Future development We are continuously looking to improve our service and the information on our statements. Please feel free to provide any feedback to your local Farmlands store or email help@farmlands.co.nz


Your new look statement Rebate

Journals/Adjustment

Original number

Payment

Rebate from prior month

Queries/Held items

Page 2 of 2

tatement Farmlands S Page 1 of 2

Date

Card

6/10/2014

Type

Ref

Inv

6123456

Goods Supp

lied

Refer to ss, Rebate Net Amount. enditure. Gro -business exp ulation is on the Your GST calc uct GST component for non ded 3/10/2014 calculate and

Inv

9/10/2014

r A Shareholde RD 1 34 Rural Road 20

9/10/2014

Crd

12/10/2014

Inv

23/10/2014

Card

Date

10/2014

ance t Month's Bal

Las 20/10/2014 23/10/2014 30/10/2014 20/07/2014

Payment Payment

121212

Genesis Energy

Inv

8123456

20/07/2014

16/09/2014

Inv

3/10/2014

5123456

pporting your

Thanks for su

Ltd

Address

$822 $3,023

5,744.25 207.00

Limited

205.48

6.16

1,977.89

207.00

175.00

18.08

Overdue (Gr

oss Am

156.92

20.47

1.91

74.59

-1.91

Gross

$15,065.57

25.96

9.73

-74.59

522.55

29.50

5,175.00 117.35

-9.73

68.16

3.85

675.00 15.30

14,914.50

Rebate

$151.07

Amount Due

$14,914.50

ount) 9.13 70.00 $269.50 Payment is due 20 November is received afte 2014. 22 ates/Choices 12.Reb r this 93. dat66 e. are disallowed if 97 payment 34. phone For tele 1.83 128.63 & internet01 14. banking, Farmlands 02-0912-0 42025585-000. 1 ’ bank account is 24.43 Use 10. 4.8 your name as 36.85 ‘Particulars’ and 3.26 9 digit Farmla 40.11 ‘Code’. nds Account num ber as

r A Shareholde Account No. e Statement Dat

910412345 2014 1 November

FARMLANDS14

84 Cumberlan d Private Bag 196 Street, Gross: 8, Dunedin 905 4 TelephoneBALANCE: Rebate: (03) 477 9040 Facsimile (03) 477 9341 Email DUE: queries@farml ands.co.nz AMOUNT Freephone 0800 200 600 Website www.farmland s.co.nz GST No. 13-055-904

Bank Account

27.00

257.99

199.00

76.50

749.25

26.00

1977.89

199.00

-76.50

GST on Net $

199.32

GST on Net $

Farmlands Sta tement 5744.25

Balance

Net (Incl GST)$

70.00

557 Bunnings 2.87 (1000) B20 NAIL GALV 50X 1 x IMPULSE 80 HDGALV HEAD M12X1 X HE T NU 6 x BOLT& RS M RAD H3.2 IL 150X 40X4.8 2 x FENCE RA .65 4.52 GST $48 $14 t Am Net Total:

tive Society nds Co-opera Farmlands Co- Farmla land Street, ope84 ber rativ Cum e Soc iety Lim8,ited Dunedin 9054 196 Bag Private

Rebate $

589.32 r: Bob Sharem 9.94 66.77 Order number 322ilker) : 12345 29.94 1 x PERSIL WA3,2 44 SHING POWD 79. -25 ER (2KG) NCS Migration -2579.44 Vendor 32.99 -29.50 3.49 Order number : 1 x -29 201.50 4 SUZUKI DR 200SEL3 1 x 1 x 2014 SU -250.50 ZUKI DR200SE L3 -250.50 Telecom (Refer 13. Invoice Sent 5,117 75.00 -101.00 From Supplie r) NCS Migration 0 -101.0 Vendor Inv No. 030001 122.24 269.50 4.89 Deferred Cha rge $5,695.4013. 1720 269.50 Due December 201 97.97 4 3.03 101.00 3.73 15,065.57 151.07 3.73

12345678

co-opera

3PLY Limited erative Society

Net 500 LL ba G6te 2007 cl GST)$ GrossM GARe Farmlands - Has (In tings$(Purchase $

.10.7750

your pay een your amo and return with difference betw Please detach on reverse any -0025585-000. please detail e'. ount is 02-0912 To assist us, Farmlands acc lder Account number as 'Cod , king ban & internet Shareho For telephone as 'Particulars' and 9 digit e Use your nam tive.

2400X 9MM DD

12 x POLYWIRE

987654

Account No. 910412345 Statement Dat e 1 November ed. 201 4 unt due and payment. ipt will be issu ment. No rece

CONST H3.2

Cust Ref: ASHA REmlands Co-op Far 1,500 x Diesel d Street, 84 Cumberlan 8, Dunedin 9054 Farmlands Has Private Bag 196 tings (03) 477 9040 Order number Telephone : CHRIS (03) 477 9341 1 x BOOTS JOH Facsimile .nz N BULL COUG queries@farmlands.co AR S11 Email 1 x OVERTR OUSER FORC 0800 200 600 E 11 XL ephone Fre .nz s.co Total: Net Am www.farmland t $355.9 GSeT $46.43 We2bsit Farmlands Has 13-055-904 tingsGST No. Order number 12345 : KIRST Member Id. 910412345 1 x TUX ENER 2014 Account No. GY 25K e 1 November G Statement Dat Farmlands Has tings Order number : KIRST - 1 x TUX EN ERGY 25KG Farmlands Has tings Order number : WILL

Rebates allo wable over the last 12 month ance Sha s Opening Bal re Capital Ltd Genesis Energy 212 121 Due t res Inte t aul Def Jnl Nutrients Ltd Ballance Agri9110000 Inv : 95010101 Order number in 15S 15 x Sulphurga one Charge 15 x Freight/St T $776.25 t $5,951.25 GS Total: Net Am Wanganui paires - BFT ure Bea INCH 4123456 R UNDER 25 Inv RE-TRACTO 1 x PUNCTU

24/10/2014 30/10/2014

Transactions in supplier order

l

C1234569

nic Payment

0123456 Electro 26/10/2014 h 0987654 Cas

Rebates Held

Inv

Farmlands Fue

1234569

lied

ods Supp Go 27/

Ref

Type

Inv

4 x PLYWOOD

7123456

Inv

Gross $

Bunnings

ses Approved for tax purpo es014 1/10/2 invoic Invoice - IRD to Modified Tax ached supplier GST details540 further Inv 00 with all the att e ) invoices for oic ived inv rece usive. ly Incl tax ious Keep this and Net are GST attached (or prev

$15,065.57 $151.07 $14,914.50

9 digit account number. Your original number now has 9104 in front.

Amount to pay on 20th


Date

Type

Ref

Goods Supplied

6/10/2014

Card

Inv

6123456

Bunnings

1/10/2014

Inv

54000

4 x PLYWOOD CONST H3.2 2400X 9MM DD 3PLY

$

$

(Incl GST)$

Net $

205.48

6.16

199.32

26.00

1977.89

257.99

156.92

20.47

199.00

25.96

Farmlands Fuel Cust Ref: ASHARE 1,977.89

1,500 x Diesel 3/10/2014

Inv

7123456

Farmlands Hastings

Payment section will change

Order number: CHRIS 1 x BOOTS JOHN BULL COUGAR S11

175.00

1 x OVERTROUSER FORCE 11 XL

199.00

18.08

We have changed our bank account to 02-0912-0025585-000. Don’t worry if you have paid to the old account, as we would have Total: Net Amt $355.92 GST $46.43 transferred it. 1234569 Farmlands Hastings 9/10/2014 Inv Order number: KIRST

In the future please make sure you update your banking for our new bank account76.50 and your 74.59 1.91 new shareholder 9.73 number. Your new 1 x TUXdetails ENERGY 25KG C1234569 Crd shareholder number is the9/10/2014 number starting with 9104Farmlands at theHastings top of your new statement. For example, if your original shareholder number Order number: KIRST was 12345, the new number is 910412345. - 1 x TUX ENERGY 25KG

12/10/2014

Inv

8123456

-76.50

-1.91

-74.59

-9.73

589.32

66.77

522.55

68.16

32.99

3.49

29.50

3.85

Farmlands Hastings

Payment details and instructions are also included on the statement. Order number: WILL 12 x POLYWIRE 500M GALL G62007

The best way to make a payment and ensure all details are correct is by direct debit. Go to www.farmlands.co.nz/directdebit or phone 0800 987654 Farmlands - Hastings (Purchaser: Bob Sharemilker) 23/10/2014 Inv 200 600 to get a form. Order number: 12345 1 x PERSIL WASHING POWDER (2KG)

New bank account

27/10/2014

Inv

26/10/2014

Total shares Inv

NCS Migration Vendor

.10.7750

Order number: 1 x 2014 SUZUKI DR200SEL3

12 months You must pay on or before the 1 x 1 x 2014 SUZUKI DR200SEL3 5,175.00 rebate 20th to receive your rebates Telecom (Refer Invoice Sent From Supplier) 122.24

12345678

Amount to675.00 5,175.00 pay117.35 on 20th 15.30

4.89

Overdue amount

NCS Migration Vendor Inv No. 030001 Deferred Charge $5,695.40 Due 20 December 2014 15,065.57 Rebates allowable over the last 12 months

$822

Share Capital

$3,023

Farmlands Statement

Balance

151.07

14,914.50

Gross

Rebate

Amount Due

$15,065.57

$151.07

$14,914.50

Overdue (Gross Amount)

$269.50

Payment is due 20 November 2014. Rebates/Choices are disallowed if payment is received after this date. For telephone & internet banking, Farmlands’ bank account is 02-0912-0025585-000. Use your name as ‘Particulars’ and 9 digit Farmlands Account number as ‘Code’. Page 1 of 2

Farmlands Statement Direct debit

Modified Tax Invoice - IRD Approved Keep this tax invoice with all the attached supplier invoices for tax purposes Your GST calculation is on the Net Amount. Refer to attached (or previously received) invoices for further GST details to calculate and deduct GST component for non-business expenditure. Gross, Rebate and Net are GST Inclusive.

If you already have an existing direct debit in place, it has been updated by the bank to reflect the new bank account, so you won’t need to make any changes. Farmlands Co-operative Society Limited 84 Cumberland Street, Private Bag 1968, Dunedin 9054

Query section

Telephone Facsimile Email Freephone Website GST No.

A Shareholder 1 statement onRD your Rural Road 2034

(03) 477 9040 (03) 477 9341 queries@farmlands.co.nz 0800 200 600 www.farmlands.co.nz 13-055-904

Should you question a purchase or there is an error, it will show at the top of your first page as a “Held” transaction type as Account No. 910412345 outlined below. These are purchases you have queried with 84 usCumberland by theStreet, 18th of the month and we are working to resolve. The amount to pay will Private Bag 1968, Dunedin 9054 Statement Date 1 November 2014 be reduced until they are resolved. Telephone (03) 477 9040 Member Id. 12345 Facsimile Email

Queried Freephone purchasesWebsite GST No.

(03) 477 9341 queries@farmlands.co.nz 0800 200 600

Account No. 910412345 Statement Date 1 November 2014

www.farmlands.co.nz 13-055-904

Farmlands Co-operative Society Limited

Date

Card

Type

Ref

Gross $

Goods Supplied

Last Month's Balance 20/10/2014

Payment

0123456 Electronic Payment

23/10/2014

Payment

0987654 Cash

30/10/2014

Rebates

20/07/2014

Held

121212

Genesis Energy Ltd

Opening Balance 24/10/2014

Due

30/10/2014

Jnl

20/07/2014

Inv

121212

Net (Incl GST)$

3,229.94

3229.94

-2579.44

-2579.44

-29.50

-29.50

-250.50

-250.50

-101.00

-101.00

269.50

269.50

101.00

Genesis Energy Ltd Default Interest

9110000

Rebate $

3.03

97.97

GST on Net $

13.17 13.17

3.73

3.73

5,744.25

5744.25

749.25

207.00

207.00

27.00

70.00

70.00

9.13

Ballance Agri- Nutrients Ltd Order number: 95010101 15 x Sulphurgain 15S 15 x Freight/Stone Charge

Statement categorisation 16/09/2014

Total: Net Amt $5,951.25 GST $776.25 Inv

4123456

Beaurepaires - BFT Wanganui 1 x PUNCTURE-TRACTOR UNDER 25 INCH

Farmlands is also able to provide organised by categories, rather than date. These can be supplied electronically and will come with 5123456 Bunnings Inv 3/10/2014 statements 128.63 34.97 93.66 email 12.22 1 x IMPULSE GALV 50X2.87 B20557 your original statement and a CSV file. If you are interested in NAIL receiving the(1000) electronic categorisation statement, help@farmlands.co.nz or 24.43 10.42 14.01 1.83 6 x BOLT&NUT HEX HEAD M12X180 HDGALV phone 0800 200 600. 40.11 3.26 36.85 4.81 2 x FENCE RAIL 150X 40X4.8M RAD H3.2 RS Total: Net Amt $144.52 GST $48.65

Please detach and return with your payment. No receipt will be issued. To assist us, please detail on reverse any difference between your amount due and payment. For telephone & internet banking, Farmlands account is 02-0912-0025585-000.

A Shareholder Account No. Statement Date

910412345 1 November 2014

FARMLANDS14


Emailed statements and accounting software feeds Emailed statements If you currently receive your statement by email, you will continue to do so - but it will now include a separate category summary. This means you will receive three files: 1. Statement 2. Category summary 3. CSV file in Excel: the structure of your CSV file will remain the same during the transition. However, shareholders who have customised the importing of data will need to review the files. These customised options usually download to your accounting package automatically – and there may be some small differences in some of the descriptions within the file. If you use these to perform specific account allocations, please be sure to review the CSV files.

Accounting systems/electronic feeds 1. MYOB: There will be no change – your transactional information will continue to feed into MYOB in its current format. 2. Cashmanager RURAL: No change – you will continue to upload your transactional information manually via the CSV file emailed to you each month. 3. Other: No change, as other systems manually let you import the transactional information via the CSV file emailed to you each month. Future developments – early next year we will be working on automating some of these feeds into Cashmanager RURAL, Xero and other software providers where appropriate.

Emailed daily dispatch dockets These will continue in their current format, if requested. Please contact the Farmlands team on 0800 200 600 or help@farmlands.co.nz to arrange to have this set up.

ACCOUNTING MADE EASY

SMART CARD PARTNER SOLUTIONS THROUGH FARMLANDS Farmlands has negotiated Card Partner deals through accounting software businesses MYOB and Cashmanager RURAL. These new Card Partner offers provide shareholders with a great opportunity to do better business from the comfort of your own home office.

MYOB MYOB supplies data feeds directly to your accounting software, as well as a smartphone app for sending invoices and chasing debtors and a feature called smart bills, which lets you kiss goodbye to the shoebox full of receipts. As a Farmlands Card Partner, MYOB is offering up to 30 percent* off MYOB accounting solutions.

To find out more, visit www.myob.co.nz or call 0800 606 962. *30 percent discount applies to MYOB desktop range, providing the purchaser with 6 months free subscription services. Or purchase a subscription to AccountRight or MYOB Essentials and benefit from the online features and automatic updates and receive a 15 percent monthly discount on RRP.

Cashmanager RURAL Cashmanager RURAL is focused on making business easier for you. With Farmlands, shareholders will receive premium products through Cashmanager RURAL and a minimum shareholder rebate of 2.5 percent, so you can spend more time taking care of the actual business. Cashmanager RURAL offers great budgeting, intelligent reporting and good livestock tracking.

Call today on 0800 888 080 to find out your special shareholder pricing, or visit www.crssoftware.co.nz for a free trial.

Farmlands is proud to keep bringing you the best deals to help your business. To find out more about great Card Partner deals in your area, visit www.farmlands.co.nz or call 0800 200 600.


Farmlands Co-operative Society Limited 84 Cumberland Street, Private Bag 1968, Dunedin 9054

Page 2 of 2

Date 6/10/2014

Card Type Ref A Shareholder

RD 1Inv 6123456 Rural Road 2034

Gross $

Goods Supplied Bunnings

Telephone (03) 477 9040 Rebate Net GST on Facsimile (03) 477 9341 $ (Incl GST)$ Net $ Email queries@farmlands.co.nz Freephone 0800 200 600 199.32 26.00 6.16 Website www.farmlands.co.nz GST No. 13-055-904

Frequently asked questions Page 2 of 2 1/10/2014

205.48

4 x PLYWOOD CONST H3.2 2400X 9MM DD 3PLY

Inv

54000

Farmlands Fuel

Type

Ref

Goods Supplied 1,500 x Diesel

Inv Inv

7123456 6123456

Farmlands Hastings Bunnings Order number: CHRIS 205.48 199.32 26.00 6.16 4 x PLYWOOD CONST H3.2 2400X 9MM DD 3PLY 175.00 156.92 18.08 20.47 1 x BOOTS JOHN BULL COUGAR S11 Farmlands Fuel 199.00 199.00 25.96 1 x OVERTROUSER FORCE 11 XL Cust Ref: ASHARE Total: Net Amt $355.92 GST $46.43 1,977.89 1977.89 257.99 1,500 x Diesel Farmlands Hastings Gross Rebate Net GST on Farmlands Hastings Goods Supplied $ $ (Incl GST)$ Net $ Order number: KIRST Order number: CHRIS 76.50 74.59 1.91 9.73 1 x TUX ENERGY 25KG 3,229.94 3229.94 175.00 156.92 18.08 20.47 1 x BOOTS JOHN BULL COUGAR S11 Farmlands Hastings 199.00 199.00 25.96 1 x OVERTROUSER FORCE 11 XL 0123456 Electronic Payment -2579.44 -2579.44 Order number: KIRST Total: Net Amt $355.92 GST $46.43 0987654 -29.50 -29.50 -76.50 -74.59 -1.91 -9.73 - 1 x TUXCash ENERGY 25KG Farmlands Hastings Farmlands Hastings -250.50 -250.50 Order number: KIRST Order number: WILL 76.50 74.59 1.91 9.73 1 x TUX ENERGY Genesis Energy Ltd25KG -101.00 -101.00 13.17 589.32 522.55 66.77 68.16 12 x POLYWIRE 500M GALL G62007 Farmlands Hastings 269.50 269.50 Farmlands - Hastings (Purchaser: Bob Sharemilker) Order number: KIRST 101.00 3.03 97.97 13.17 Genesis Energy Ltd Order number: 12345 -76.50 -74.59 -1.91 -9.73 - 1 x TUX ENERGY 25KG 3.73 3.73 Default Interest 32.99 29.50 1 x PERSIL WASHING POWDER (2KG) 3.49 3.85 Farmlands Hastings Ballance Agri- Nutrients Ltd NCS Migration Vendor Order number: WILL Order number: 95010101 Order number: 1 x 2014 SUZUKI DR200SEL3 589.32 522.55 68.16 66.77 12 x POLYWIRE 500M GALL G62007 5,744.25 5744.25 749.25 15 x Sulphurgain 15S 1 x 1 x 2014 SUZUKI DR200SEL3 5,175.00 5,175.00 675.00 Farmlands - Hastings (Purchaser: Bob Sharemilker) 207.00 207.00 27.00 15 x Freight/Stone Charge Telecom (Refer Invoice Sent From Supplier) 122.24 117.35 4.89 15.30 Order number: 12345 Total:Migration Net Amt $5,951.25 NCS Vendor InvGST No. $776.25 030001 Deferred Charge $5,695.40 Due 20 December 2014 32.99 29.50 1 x PERSIL WASHING POWDER (2KG) 3.49 3.85 Beaurepaires - BFT Wanganui NCS Migration Vendor 15,065.57 151.07 14,914.50 70.00 70.00 9.13 1 x PUNCTURE-TRACTOR UNDER 25 INCH Order number: 1 x 2014 SUZUKI DR200SEL3 Bunnings 1 x 1 x 2014 SUZUKI DR200SEL3 5,175.00 5,175.00 675.00 $822 128.63 34.97 93.66 1 x IMPULSE NAIL GALV 50X2.87 (1000) B20557 Gross Rebate Net GST12.22 on Farmlands Statement Gross Rebate Due Telecom Supplied (Refer Invoice$3,023 Sent From Supplier) 122.24 117.35 Amount 15.30 4.89 Goods 24.43 10.42 14.01 1.83 6 x BOLT&NUT HEX HEAD M12X180 HDGALV $ $ (Incl GST)$ Net $ NCS Migration Vendor Inv No. 030001 Deferred Charge $5,695.40 Due 20 December 2014 40.11 3.26 36.85 4.81 2 x FENCE RAIL 150X 40X4.8M RAD H3.2 RS Bunnings

Cust Ref: ASHARE

Date

Card

3/10/2014 6/10/2014

Gross $

1,977.89

Member Id. 12345 RebateNo. Net GST on Account 910412345 1977.89 257.99 $ Date (Incl1GST)$ Net $ Statement November 2014

Question:

Why1/10/2014 are cash transactions my farm worker has made showing on my statement? 54000 Inv

Answer:

These are now being shown on your statement as these purchases were made against your Account number by someone quoting your Account. Their9/10/2014 name will appear with the purchase and the payment will appear at the top of the statement. An added benefit is these purchases now qualify 1234569 Inv 7123456 3/10/2014 Inv Date Card Type Ref for the annual Bonus Rebate. If you don’t want these purchases to appear, please advise the person quoting your number. Last Month's Balance 9/10/2014 20/10/2014

C1234569 Crd Payment

23/10/2014 9/10/2014 12/10/2014 30/10/2014

Payment 1234569 Inv 8123456 Inv Rebates

20/07/2014 9/10/2014 23/10/2014 24/10/2014

Held 121212 C1234569 Crd Opening Balance 987654 Inv 121212 Due

30/10/2014 12/10/2014 20/07/2014 27/10/2014

Jnl Inv Inv Inv

8123456 9110000 .10.7750

23/10/2014

Inv

987654

Question:

12345678 26/10/2014 balance Inv is higher My deferred than I expected, why is that?

Answer:

4123456 Inv now 16/09/2014 Deferred invoices are being shown as “Gross” until they become due. When you pay, the rebate will be applied. 27/10/2014

Inv

.10.7750

Page 2 of 2

5123456 Inv 3/10/2014 Rebates allowable over the last 12 months 12345678 26/10/2014 Inv Date Type Ref Share Capital Card 6/10/2014

Inv

6123456

1/10/2014

Inv

54000

Balance

Total: Net Amt $144.52 4 x PLYWOOD CONSTGST H3.2$48.65 2400X 9MM DD 3PLY Cust Ref: ASHARE

Share Capital

1,500 x Diesel

3/10/2014

Inv

7123456

15,065.57 205.48

151.07 6.16

$151.07

14,914.50 199.32

Overdue (Gross Amount)

Farmlands Fuel

Rebates allowable over the last 12 months

$15,065.57

$822 $3,023

Farmlands Hastings

$14,914.50

Shareholder cash purchase

Deferred balance (Gross)

26.00

$269.50

Farmlands Statement Gross Rebate Amount Due Payment is due 20 November 2014. Rebates/Choices are disallowed if payment 1,977.89 1977.89 257.99 is received after this date.

Question:

telephone banking, amount Farmlands’ bank account is on my statement? Why are there some transactions showing asCHRIS a debit and aFor credit for& internet the same Balance $15,065.57 showing $151.07 $14,914.50 Order number: 02-0912-0025585-000.

Answer:

Overdue (Gross Amount) These are reversed sales transactions where the goods needed ‘Code’. to be changed. 199.00 1 x OVERTROUSER FORCE 11 XL

and 9 digit Farmlands Account number as 175.00 156.92 18.08 20.47 1 x BOOTS JOHN BULL COUGAR S11Use your name as ‘Particulars’ $269.50 Total: Net Amt $355.92 GST $46.43

9/10/2014

Inv

1234569

Farmlands Hastings

25.96

For telephone & internet banking, Farmlands’ bank account is 02-0912-0025585-000. 74.59 1.91 Use your name as ‘Particulars’76.50 and 9 digit Farmlands Account number as 9.73 A Shareholder ‘Code’. Account No. 910412345

Order number: KIRST 1 x TUX ENERGY 25KG Please detach and return with your No receipt will beFarmlands issued. Hastings 9/10/2014 Crdpayment.C1234569 To assist us, please detail on reverse any difference between your amount due and payment.

Statement Date

Order number: KIRST For telephone & internet banking, Farmlands account is 02-0912-0025585-000. Use your name as 'Particulars' and 9 digit Shareholder Account number as 'Code'.

Thanks for supportingInv your co-operative. 8123456 12/10/2014

199.00

Payment is due 20 November 2014. Rebates/Choices are disallowed if payment is received after this date.

- 1 x TUX ENERGY 25KG

-76.50

BALANCE:

Farmlands Hastings

FARMLANDS14

1 November 2014

-1.91

Gross:

-74.59

Rebate:

Order number: WILL Farmlands Co-operative Society Limited x POLYWIRE 500M GALL G62007 84 Cumberland 12 Street, Private Dunedin -9054 987654Bag 1968, Farmlands Hastings (Purchaser: Bob Sharemilker)

589.32

66.77

AMOUNT DUE:

Reversed sale transaction

-9.73

$15,065.57 $151.07

522.55

68.16

$14,914.50

Question:

Why23/10/2014 has my rebateInvnot been applied to last month’s statement?

Answer:

Your rebates have been disallowed,1 xas weWASHING did notPOWDER receive your payment on or32.99 before 3.49 the 20th of the month. 29.50 PERSIL (2KG) 3.85 For any queries please contact your local Pageemail 2 of 2 store27/10/2014 or the Credit team Farmlands can suggest a range of payment options that will ensure your payments are NCS Migration Vendor .10.7750on credit@farmlands.co.nz. Inv 84 Cumberland Street, Account No. 910412345 received on or before the 20th of each month, so SUZUKI that you receive your monthly rebates. Order number: 1 x 2014 DR200SEL3 Private Bag 1968, Dunedin 9054

Order number: 12345

Statement Date 1 November 2014

Date

26/10/2014 6/10/2014

Card

Type

Ref

Inv Inv

12345678 6123456

Gross

Goods Supplied 1 x 1 x 2014 SUZUKI DR200SEL3

Rebate

Net

5,175.00 $ $ (Incl5,175.00 GST)$ Telephone (03) 477 9040 Telecom (Refer Invoice Sent From 122.24 117.35 4.89 Bunnings Facsimile (03) 477Supplier) 9341 NCS Migration Vendor Inv No. 030001 Deferred Charge $5,695.40 Due 20 December 2014 EmailCONST H3.2 queries@farmlands.co.nz 205.48 199.32 6.16 4 x PLYWOOD 2400X 9MM DD 3PLY

GST on 675.00 Net $ 15.30

Question:

26.00 I do? There are charges on my statement that aren’t mine or I’ve been overcharged for a purchase. What should

Answer:

Account No. 910412345 Please contact your local store on 0800 200 600 before the 18th of the month. They will arrange for the charge to be looked into. While this is Statement Date 1 November 2014 happening, youSociety do the notlastneed to pay the charge being queried but the remainder on your 257.99 statement will still be due for payment. 1,977.89of the balance 1977.89 Farmlands Co-operative Rebates allowable over Limited 12 months

Share Capital Direct debits will automatically be altered to reflect the queried amount, while payments by cash, cheque, credit card or internet banking will need to be altered manually by you. 175.00 156.92 $14,914.50 18.08 $151.07 20.47 $15,065.57

1/10/2014

Inv

54000

3/10/2014

Inv

7123456

0800 200 600 Farmlands Freephone Fuel Website www.farmlands.co.nz 84 Cumberland Street, Cust Ref: ASHARE GST No.Bag 1968, 13-055-904 Private Dunedin 9054 1,500 x Diesel Telephone $822 (03) 477 9040 Farmlands Statement Farmlands Hastings Facsimile $3,023 (03) 477 9341 Order number: CHRIS Email queries@farmlands.co.nz 1 x BOOTSFreephone JOHN BULL COUGAR 0800 200S11 600 Balance

15,065.57

151.07

14,914.50

Gross

Rebate

Website FORCE www.farmlands.co.nz 199.00 1 x OVERTROUSER 11 XL GST No. 13-055-904Overdue (Gross Amount) Total: Net Amt $355.92 GST $46.43

Farmlands Co-operative Society Limited

199.00

Amount Due

25.96

$269.50

Farmlands Hastings 9/10/2014 Inv Question: What happens if I have a 1234569 direct debit in place but I make a Payment manual payment? is due 20 November 2014. Rebates/Choices are disallowed if payment

Answer:

Order number: KIRST

is received after this date.

Order number: KIRST

Use your name as ‘Particulars’ and 9 digit Farmlands Account number as ‘Code’.

Please make the payment and contact 0800 200& internet 600 so they can 1.91 amend your direct 9.73 debit amount. It is important you contact us 76.50 74.59 1 x TUXCustomer ENERGY 25KG Care on For telephone banking, Farmlands’ bank account is 02-0912-0025585-000. prior9/10/2014 to the 18th of Crd the month to avoid overpaying your Account. C1234569 Farmlands Hastings -76.50

- 1 x TUX ENERGY 25KG

-74.59

-1.91

-9.73

8123456 Farmlands Hastings Inv Question: Why12/10/2014 is “NCS Migration Vendor” showing on my statement?

Answer:

Order number: WILL

589.32 522.55 66.77 12 x POLYWIRE GALL G62007 Unfortunately when we changed systems we 500M could not bring across the transaction description for items68.16 that were deferred and not purchased in our 987654or heavy Farmlands - Hastings (Purchaser: Bob Sharemilker) 23/10/2014 Inv fertiliser stores. For example, machinery. The following illustrates these types of transactions. Order number: 12345 1 x PERSIL WASHING POWDER (2KG) 27/10/2014

Inv

.10.7750

32.99

3.49

29.50

3.85

5,175.00

675.00

117.35

15.30

NCS Migration Vendor Order number: 1 x 2014 SUZUKI DR200SEL3 1 x 1 x 2014 SUZUKI DR200SEL3

26/10/2014

Inv

12345678

5,175.00

Telecom (Refer Invoice Sent From Supplier)

122.24

4.89

NCS Migration Vendor Inv No. 030001 Deferred Charge $5,695.40 Due 20 December 2014 15,065.57 Account No. allowable 910412345 Rebates over the last 12 months Statement Date 1 November 2014 Share Capital

84 Cumberland Street, $822 Private Bag 1968, Dunedin Farmlands 9054 Statement $3,023 Telephone (03) 477 9040 Facsimile (03) 477 9341 Balance Email queries@farmlands.co.nz Freephone 0800 200 600 Overdue (Gross Amount)

Website GST No. Farmlands Co-operative Society Limited

151.07

14,914.50

Gross

Rebate

Amount Due

$15,065.57

$151.07

$14,914.50 $269.50

www.farmlands.co.nz 13-055-904 Payment is due 20 November 2014. Rebates/Choices are disallowed if payment is received after this date. For telephone & internet banking, Farmlands’ bank account is 02-0912-0025585-000. Use your name as ‘Particulars’ and 9 digit Farmlands Account number as ‘Code’.

NCS Migration Vendor


MAKE A STATEMENT, GO ELECTRONIC! From the October statement cycle, we’re giving all Farmlands shareholders the option of receiving their statements electronically via email. The benefits for your farming business are: Faster - your electronic statements will arrive in your inbox sooner than a paper statement in your letterbox. Flexible - electronic statements provide you with three files: a PDF statement, a CSV file and a PDF categorisation summary that’ll be organised not only by date but also category of purchase.

More information - from November printed statements will no longer contain a category breakdown. Less cost - through less paper and printing costs.

If you’ve any questions, please contact us at help@farmlands.co.nz or on 0800 200 600. We’re happy to help.

How would you like to receive your Farmlands statements? Tell us your preference. I'd like to receive: Account name:

Email 

Paper 

Both 

Shareholder number:

Email: Landline:

Mobile phone:

Please return this form by email on help@farmlands.co.nz or fax 0800 278 329


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