Interactive Systems Usability Design a.y. 2017/2018 Roberto Dadda Paolo Negri
Website analysis GROUP 9 Federica Bruschi 848312 Paula GarcĂa 894500 Francesco Meroni 848195 Diego Reitano 831171
INDEX SDA and its competitors Personas analysis Tasks analysis Websites evaluation Design analysis Redesign proposal
SDA AND ITS COMPETITORS
SDA, member of the Poste
SDA offers great shipping
Italiane group, is today one
solutions for both private users
of the most relevant express
and companies.
couriers in the country.
The main touch points with the
It operates mainly in Italy but
clients are the SDA stores and
relies on a solid network of
its website. SDA’s presence
partners to guarantee a service
online is becoming more and
that expands worldwide.
more relevant.
SDA AND ITS COMPETITORS
MAIN SERVICES Shipping packages Shipping services for companies Package tracking Booking and managing pickups Logistic services Store locator
SDA AND ITS COMPETITORS
DIGITAL PLATFORMS
SDA AND ITS COMPETITORS
MAIN COMPETITORS
United Parcel Service (UPS)
DHL Express provides
BRT is an Italian Express
is an American multinational
international courier, parcel
Courier, specialised in the
package delivery company
and express mail services.
delivery of various shipments
and a provider of supply chain
Operative in houndreds of
and providing logistic support
management solutions.
countries across the globe, it
services mainly on Italian soil,
It operates worldwide with a
can offer solutions for a large
while internationally it relies on
great global network
number of logistics needs.
different partners.
SDA AND ITS COMPETITORS
PERSONAS ANALYSIS
MARISA “A shoe has so much more to offer than just to walk” C. Louboutin
ABOUT HER Her family owns a shoe brand. They have just made a partnership with PittaRosso. 47 years old, from Porto Sant’Elpidio, married with two daughters. Creative, extrovert, cat lover.
Needs a solution to ship a freight every three months to different distribution centres.
TECHNICAL EXPERTISE 3D softwares, 2D softwares, Microsoft Office. PLATFORMS Google Chrome, Android phone.
PERSONAS ANALYSIS
ANGELO “Software comes from heaven when you have good hardware” Ken Olsen
ABOUT HIM He is a programmer in his dad’s software company. They have just opened a new branch in Campobasso. 41 years old, from Macerata, married with a child. Concrete, precise, perfectionist.
Needs to change the address of a delivery from Macerata to his new office in Campobasso.
TECHNICAL EXPERTISE C++, Microsoft Office, back-end development. PLATFORMS Google Chrome, iPhone X.
PERSONAS ANALYSIS
TERESA
ABOUT HER She makes cat design t-shirt that mainly sells on the internet via on demand printing websites.
“Time spent with cats is never wasted” Sigmund Freud
42 years old, from Reggio Emilia, single with 3 cats. Creative, messy, cat lover.
She sold 2000 t-shirts to a retailer in Torino but she has no idea how to ship them there.
TECHNICAL EXPERTISE Adobe Suite, Microsoft Office, Email. PLATFORMS Safari, Android phone.
PERSONAS ANALYSIS
GIULIA “Architecture is the learned game, correct and magnificent, of forms assembled in the light” Le Corbusier
Missed a delivery yesterday and now she’s trying to reschedule it on the courier’s website.
ABOUT HER She is a student in Mantova’s university of architecture and often spends her time at uni working or studying. 23 years old, from Naples, is currently in a relationship. Cheerful, sociable, extrovert. TECHNICAL EXPERTISE 3D softwares, AutoCAD, Adobe suite, Microsoft Office. PLATFORMS Google Chrome, iPhone 6s.
PERSONAS ANALYSIS
ANATOLIY “I feel like a little boy who is constantly offered new toys” Placido Domingo
ABOUT HIM After moving from Russia with his family, he found a job in Italy. He makes remotely controlled toy cars in Bentivoglio. 37 years old, from Nizhny Novgorod, married with a little daughter. Sporty, cheerful.
A freight of Lithium batteries is being held at the border. He wants to know the delivery date and if there will be a fee.
TECHNICAL EXPERTISE Coding, Microsoft Office, Email, AutoCAD. PLATFORMS Safari, Android phone.
PERSONAS ANALYSIS
TASKS ANALYSIS
of the tasks * Some are not analysed till
the actual end of the process for the lack of means or data.
CHAPTER INDEX INTRODUCTORY TABLE
Definition of the tasks Tasks associated to each persona
TASKS ANALYSED ONE BY ONE
SDA: detailed analysis Competitors: general analysis
OVERALL EVALUATION
TASKS ANALYSIS
Evaluation and comparison of the websites based on the tasks
Surely needs it May need it
analysed for lack * Not of accessibility to the information and data.
MARISA
ANGELO
TERESA
1. Ship package or freight 2. Track shipment 3. *Change delivery address 4. *Reschedule delivery 5. Info: timeframes and prices 6. info: international shipment 7. Info: business partnerships 8. Contact Customer Service
TASKS ANALYSIS - INTRODUCTORY TABLE
GIULIA
ANATOLIY
SHIP PACKAGE OR FREIGHT
TASKS ANALYSIS - TASKS
SDA
TASKS ANALYSIS - TASKS - SHIP PACKAGE OR FREIGHT
TASKS ANALYSIS - TASKS - SHIP PACKAGE OR FREIGHT
DHL
TASKS ANALYSIS - TASKS - SHIP PACKAGE OR FREIGHT
TASKS ANALYSIS - TASKS - SHIP PACKAGE OR FREIGHT
UPS
TASKS ANALYSIS - TASKS - SHIP PACKAGE OR FREIGHT
TASKS ANALYSIS - TASKS - SHIP PACKAGE OR FREIGHT
BRT
TASKS ANALYSIS - TASKS - SHIP PACKAGE OR FREIGHT
TRACK SHIPMENT
TASKS ANALYSIS - TASKS
SDA
TASKS ANALYSIS - TASKS - TRACK SHIPMENT
DHL
TASKS ANALYSIS - TASKS - TRACK SHIPMENT
UPS
TASKS ANALYSIS - TASKS - TRACK SHIPMENT
BRT
TASKS ANALYSIS - TASKS - TRACK SHIPMENT
INFO: TIMEFRAMES AND PRICES
TASKS ANALYSIS - TASKS
SDA
Why do I have to click on FAQ to have some info?
TASKS ANALYSIS - TASKS - INFO: TIMEFRAMES AND PRICES
How am I supposed to know what ZEROTRE is?
TASKS ANALYSIS - TASKS - INFO: TIMEFRAMES AND PRICES
DHL
TASKS ANALYSIS - TASKS - INFO: TIMEFRAMES AND PRICES
UPS
TASKS ANALYSIS - TASKS - INFO: TIMEFRAMES AND PRICES
BRT Spett.le BRT CORRIERE ESPRESSO Oggetto: Richiesta password per i Servizi ON-LINE Con la presente richiedo l’abilitazione ai vostri Servizi ON-LINE: • Richiesta ritiro • Rintraccia la spedizione (Track & Tracing) • Gestione Giacenze • P.O.D Image I miei riferimenti sono: Ragione sociale:__________________________________________________________________________________________ Codice cliente (1):________________________________________________________________________________________ Indirizzo:_______________________________________________________________________________________________ CAP / Località / Provincia:________________________________________________________________________________ Nominativo persona responsabile(2):________________________________________________________________________ E-Mail (3):______________________________________________________________________________________________
Sottoscrivo le seguenti condizioni: UTILIZZO DELLA PASSWORD
La password è un dato personale che deve essere trattato con la massima cura. I destinatari delle password si impegnano a sensibilizzare e ad istruire il proprio personale delegato all’utilizzo, assumendosi tutte le responsabilità su eventuale uso non conforme alle normali norme di riservatezza. La password non deve essere ceduta a terzi e deve essere data in uso esclusivamente al personale che abbia necessaria delega per accedere ai dati riservati. Il tempo di collegamento e del relativo uso delle password deve essere limitato al tempo strettamente necessario al reperimento ed alla consultazione delle informazioni disponibili o all’immissione dei dati richiesti. Qualsiasi utilizzo diverso dalla semplice consultazione dei dati relativi alle spedizioni potrebbe portare a perdite o modifiche ai dati stessi delle quali non saremo responsabili e che, in casi estremi, potrebbero integrare i reati di cui agli articoli 615 ter, quater, quinquies e 617 quater, quinquies e sexies del codice penale.
CONSENSO AL TRATTAMENTO DEI DATI PERSONALI
Autorizzo l’utilizzo dei riferimenti sopra indicati al fine di fornire l’accesso ai servizi ON-LINE nonché il ricevimento di comunicazioni anche commerciali, via fax o e-mail. In qualsiasi momento potrò esercitare i diritti sanciti dall’articolo 7 del D.Lgs 196/2003.
Per accettazione Luogo e Data: ________________________________
Timbro e Firma: _____________________________
Note: (1) Rilevabile dall’ultima fattura ricevuta in alto a sinistra nella voce “CODICE CLIENTE” (2) Tale persona oltre a ricevere la password ne sarà garante del corretto utilizzo (3) Indirizzo al quale verrà inviata la password Stampare su carta intestata, firmare e inviare alla Filiale BRT di zona.
TASKS ANALYSIS - TASKS - INFO: TIMEFRAMES AND PRICES
TASKS ANALYSIS - TASKS - INFO: TIMEFRAMES AND PRICES
TASKS ANALYSIS - TASKS - INFO: TIMEFRAMES AND PRICES
INFO: INTERNATIONAL SHIPMENT
TASKS ANALYSIS - TASKS
SDA
Why are info all the way down the page? And why should I choose espresso or deferred if I’m only looking for info?
TASKS ANALYSIS - TASKS - INFO: INTERNATIONAL SHIPMENT
DHL
TASKS ANALYSIS - TASKS - INFO: INTERNATIONAL SHIPMENT
UPS
TASKS ANALYSIS - TASKS - INFO: INTERNATIONAL SHIPMENT
BRT
TASKS ANALYSIS - TASKS - INFO: INTERNATIONAL SHIPMENT
INFO: BUSINESS PARTNERSHIPS
TASKS ANALYSIS - TASKS
SDA A section of the website called “Contatto commerciale” provides a service that allowes the user to get in touch with an operator that will give him all the information requested. We chose to not consider in the analysis because the task is not fully completed on the website.
TASKS ANALYSIS - TASKS - INFO: BUSINESS PARTNERSHIPS
DHL
TASKS ANALYSIS - TASKS - INFO: BUSINESS PARTNERSHIPS
UPS
TASKS ANALYSIS - TASKS - INFO: BUSINESS PARTNERSHIPS
BRT There is no section in the website that contains information about possible business partnerships.
TASKS ANALYSIS - TASKS - INFO: BUSINESS PARTNERSHIPS
CONTACT CUSTOMER SERVICE
TASKS ANALYSIS - TASKS
SDA
Where should I click on?
TASKS ANALYSIS - TASKS - CONTACT CUSTOMER SERVICE
DHL
TASKS ANALYSIS - TASKS - CONTACT CUSTOMER SERVICE
UPS
TASKS ANALYSIS - TASKS - CONTACT CUSTOMER SERVICE
BRT
TASKS ANALYSIS - TASKS - CONTACT CUSTOMER SERVICE
CHANGE DELIVERY ADDRESS
RESCHEDULE DELIVERY
These two tasks were not analysed for lack of information and key data like a valid shipping code, an actual item to send or receive.
TASKS ANALYSIS - TASKS
11
SDA
Helpful
In this conclusive graph is
of clicks helps the user to
Competitors
Confusing
shown the number of clicks
complete the task in a stress-
that each task needs to be
free way. SDA is in line with
completed in every website.
its competitors but frequently
It’s important to notice that
the user gets stressed and
many times a higher number
confused during the process.
Clicks for each task
10 9 8 7 6 5 4 3 2 1
X SDA DHL UPS BRT
SDA DHL UPS BRT
SDA DHL UPS BRT
TASKS ANALYSIS - EVALUATION
SDA DHL UPS BRT
X
SDA DHL UPS BRT
SDA DHL UPS BRT
CONCLUSION
During the analysis of the
relevant because it increases
tasks, one of the issues that
by a lot the amount of time
is noticeable about SDA’s
that is spent on a single task
website, and also about
and, therefore, increases also
the other sites, is that the
the frustration of the user.
informations aren’t always
Another aspect that made it
organised in an intuitive and
hard to get to the end of a
comprehensible way.
task is the nomenclature of
It happened a few times during
different functions. Sometimes
this analysis to try more than
the names are ambiguous and
once to find the correct path
hard to fully understand.
to complete a task. This is
TASKS ANALYSIS - EVALUATION
WEBSITE EVALUATION
PARAMETERS Qualities upon which the efficiency of the website is evaluated.
RESPONSIVENESS Does the page adapt correctly to different devices?
LINEARITY IN THE PROCESS Is the process that allows to complete a task graphically and conceptually clear in all of its parts?
PAGES LANDING SPEED How fast is the page loaded? Is it consistent with the activity being performed?
HELP Does it offer an accessible and rational customer service?
WEBSITE EVALUATION - PARAMETERS
GRAPHIC COHERENCE Does the whole website follow an intelligible, coherent design?
Every parameter is evaluated by everymember of the group using a score from 0 to 10.
LANGUAGES COHERENCE
IN-WEBSITE SEARCHABILITY
Is there coherence in the website when the language is changed?
When the internal browser is used, does it give logical, useful results?
The results for every website are transferred into a graph that shows the overall efficiency. A final graph compares the websites together.
NAMING CLARIFICATION
ERROR HANDLING
What is being searched is named logically? Does it allow to avoid any kind of miscomprehension?
Does the website have a logical and well managed error alert system? How does it handle the possible user’s errors?
WEBSITE EVALUATION - PARAMETERS
Linearity
SDA
10
Error
Help
8 6 4
Language
Coherence
2
Speed
Naming Positive value Negative value Good enough
Responsiveness
WEBSITE EVALUATION - INDIVIDUAL EVALUATION
Searchability
Linearity
DHL
10
Error
Help
8 6 4
Language
Coherence
2
Speed
Naming Positive value Negative value Good enough
Responsiveness
WEBSITE EVALUATION - INDIVIDUAL EVALUATION
Searchability
Linearity
UPS
10
Error
Help
8 6 4
Language
Coherence
2
Speed
Naming Positive value Negative value Good enough
Responsiveness
WEBSITE EVALUATION - INDIVIDUAL EVALUATION
Searchability
Linearity
BRT
10
Error
Help
8 6 4
Language
Coherence
2
Speed
Naming Positive value Negative value Good enough
Responsiveness
WEBSITE EVALUATION - INDIVIDUAL EVALUATION
Searchability
COMPARISON
Linearity Help
Error
Language
Coherence
Speed
Naming Best value SDA Good enough
Responsiveness
WEBSITE EVALUATION - OVERALL EVALUATION
Searchability
CONCLUSION
The graph in the previous
the responsiveness of the site,
page shows that SDA is
the helpfulness of the internal
clearly below its competitors
search engine.
in many of the parameters that
From what results in this
were chosen as an evaluation
analysis, there is no field
method.
in which SDA is ahead of
The fields in which we notice
the competition, so there
the biggest flaws are the
needs to be done some
ones regarding the naming
major improvement and
of the various elements, the
modernisation to the overall
availability of secondary
structure of the website.
languages other than Italian,
WEBSITE EVALUATION - OVERALL EVALUATION
DESIGN ANALYSIS
DESIGN ANALYSIS
FONTS AND COLOURS The font used in the website is Arial Regular and Bold. It is a very common, readable, sans serif typeface. Regular
THE BIG BROWN FOX JUMPS OVER THE LAZY DOG the big brown fox jumps over the lazy dog Bold
THE BIG BROWN FOX JUMPS OVER THE LAZY DOG the big brown fox jumps over the lazy dog
DESIGN ANALYSIS
21.00 Here are displayed all the
SDA
colour combinations that
SDA
SDA
SDA
can be found in the website between text and background. Some combinations have a
SDA
very low contrast and are not
SDA
SDA
SDA
suitable for a website. 1.31 The text dimensions are almost
Arial Bold - 11px
always too small to be read easily. Sometimes the
Arial Bold - 16px
coloured background makes it even harder. The horizontal length of the
Arial Regular - 11px
paragraphs is too much so this decreases the readability even more.
DESIGN ANALYSIS
HOMEPAGE Title and search bar Takes up a lot of space but contains few functions. Image The image doesn’t change and is always present in every page. Menu bar News bar Bigger than the menu bar, only displays two news Main area Where all the operations take place. Only 50% of the screen is actually used for the operations.
DESIGN ANALYSIS
FUNCTIONS Main services
Low contrast when the function is opened.
Same thing? Same thing? Same function in different languages. The English version is missing an intermediate step.
but... More functions and different names
Poorly designed box, the code almost touches the edges.
DESIGN ANALYSIS
Assistance
Lack of a complete English version of the site.
Same thing?
Buttons with different length. Low definition, badly designed icons.
Bad responsiveness
DESIGN ANALYSIS
The word “CERCA” looks like it can be clicked but it’s not an actual button.
Extras + User’s profile
The social network’s icons are in very low definition and outdated.
Same thing?? Three different areas in the home page dedicated to the news section. There are only two “news” published in 2017.
DESIGN ANALYSIS
No apparent reason for using two different menus for the same kind of operation
Secondary menus
DESIGN ANALYSIS
Incredibly useless page, with a button and the button’s explanation that say the same thing
FORM The form analysed is used for the pickup request service. The service is only available in Italian. The lack of a progression bar doesn’t let the user know when the form is about to be completed.
To fill in the form the user has to scroll down, while the top half of the screen is still occupied by the image and much empty space.
DESIGN ANALYSIS
An information icon says that there might be issues for large packages, but it is not specified any limit of dimensions or number of packages.
Summary at the end of the request. Badly designed, the rest of the page is empty.
It should be an alert, not an info icon!
If the date chosen is not valid, the system gives an alert and gets stuck for a few minutes, not letting the user change the date. Also, the calendar is placed half way over the text box. DESIGN ANALYSIS
CONCLUSION
The analysis of the website’s
of the available space.
design aimed to show its main
Its structure is redundant in
characteristics and also the
many parts, from the number
many weaknesses that came
of slightly different buttons that
up. Like in the evaluation done
take to the same pages, to the
in the previous chapter, here
long, useless, paths to get to
is confirmed that SDA is an
the conclusion of a simple task.
outdated, confusing, badly
A redesign of the website
designed website. This can
would need a complete renewal
be seen from the typography
from the basis to the definition
choices, to the design of the
of the details.
forms, to the management
DESIGN ANALYSIS
REDESIGN PROPOSAL
REDESIGN PROPOSAL
OLD SDA
NEW SDA
Outdated Confusing Redundant
Modern Intuitive Simple
REDESIGN PROPOSAL
REDESIGN FROM THE ROOTS Need to reorganise, simplify
The current design doesn’t help
The new website has
and modernise the website
to convey a positive image of
to reinvent the system from
and, therefore, the user
the company. The website is
the basis, this gives us the
experience. It has to be
the media through which the
opportunity to experiment
performant and to appeal to
customer enters in contact with
new solutions for the interface.
the privates but also to the
the company, so it is important
workers that use it everyday.
to give a good impression.
REDESIGN PROPOSAL
Defining the new design by understanding the essence of the service in itself.
Courier service
Quick Reliable Traceable Easy
REDESIGN PROPOSAL
New website
STEP 1. REORGANISE Group every function in new, more intuitive categories. • Lower the amount of information given at once • Create a path that leads to the desired function • Avoid redundancies
REDESIGN PROPOSAL
STEP 2. VISUALISE
REDESIGN PROPOSAL
REDESIGN PROPOSAL
STEP 3. FONTS AND COLOURS Aktiv Grotesk Regular
Black
Lucida Console Regular
Titles, text
THE BIG BROWN FOX JUMPS OVER THE LAZY DOG the big brown fox jumps over the lazy dog THE BIG BROWN FOX JUMPS OVER THE LAZY DOG the big brown fox jumps over the lazy dog
General menu, details
THE BIG BROWN FOX JUMPS OVER THE LAZY DOG the big brown fox jumps over the lazy dog
REDESIGN PROPOSAL
OLD COLOURS
NEW COLOURS
Desaturated,
More saturation,
create low contrasts.
higher contrasts and visibility.
# 2c72b1
# f3e538
REDESIGN PROPOSAL
# 0047bb
Primary colour. Text, lines, buttons
# ffe230
Secondary colour. Details, login, menu animation
STEP 4. NAVIGATION AND DETAILS IT
HOME PAGE Minimal interface, only the three main functions are displayed. The others will be found in the next pages.
REDESIGN PROPOSAL
The non-selected elements General menu and
from the extended menu
the top bar are fixed
move downwards
Expanded menu
Sub-menu enters from right
moves up and down.
side. The main text appears on the right side of the screen.
REDESIGN PROPOSAL
The general menu indicates the current position in the navigation line.
The user can scroll up and down the line of functions. These are organized in a new, more intuitive way.
REDESIGN PROPOSAL
When a function is selected, it slides to the top of the page and
Tracking number box.
the sub-menu appears.
Below: time line with basic info.
Area for secondary info. They appear when the sub-elements are clicked on.
REDESIGN PROPOSAL
The layout is kept constant through the whole website.
Click to go back to Con SDA puoi spedire in Europa o nel mondo scegliendo il servizio che piĂš soddisfa le tue esigenze: espresso se ti serve tempestivitĂ di consegna, deferred roadeurope se cerchi la convenienza.
the main menu.
La documentazione necessaria per spedire all'estero è costituita dalla Lettera di Vettura e, per le sole spedizioni di merci destinate a paesi extra UE, dalla fattura commerciale o pro-forma. Inoltre per alcuni tipi di merci, a seconda della destinazione extra UE, sono necessarie dichiarazioni particolari, i cui moduli possono essere scaricati nella sezione Assistenza doganale.
Button allows to go to the function.
REDESIGN PROPOSAL
When clicked on, the function activates by sliding to the left. To close the function the user can click on the blank space or on another function. The login button is yellow and not blue to differentiate and characterise the login page in a unique way.
REDESIGN PROPOSAL
The user can exit the page by logging out or by clicking on the
The login icon switches
general menu, which is always present
to a logout icon. LOGIN PAGE Easily recognizable by its yellow background. This way the user can’t get confused about his position in the website and the layout can remain the same. The functions offer specific services for the registered user.
REDESIGN PROPOSAL
MENU When the mouse goes over the general menu, a circle enlarges from the top-left corner, and the elements get bigger. This is done to isolate the menu from the rest of the page and also to give the site a unique, recognisable feature.
REDESIGN PROPOSAL
The yellow box is a summary of the data inserted in the form. It updates step by step. IT
FORM The layout is still
SERVIZI VELOCI INFO SERVIZI PER LE AZIENDE AIUTO CHI SIAMO
coherent with the
EFFE T T UA UNA SPE DI ZIONE MIT TENTE: N om e Cog nom e I nd ir iz zo, nr Città , Prov, CAP I ta lia e - m a il@m a il.com +39 000 0000000
D ESTINATA RIO
rest of the site. The form is divided
Italia
Società
o
into smaller parts
nome*
and organised
Indirizzo*
Interno,
Edificio...
Città*
Nr*
Reparto,
Prov*
according to c/o
ecc.
what’s written on
CAP*
the progression line.
e-mail*
€00,00
telefono*
CONTINUA
REDESIGN PROPOSAL
IT
IT
SERVIZI VELOCI INFO SERVIZI PER LE AZIENDE AIUTO CHI SIAMO
EFFE T TUA UN A SPEDIZION E MI T T ENT E: N o m e C o gn o m e I n di r i z zo, n r C i t t à , Prov, CA P Italia
e - m a i l @ m a i l .co m +39 000 0000000
DEST IN ATAR IO: No me Co g n o me In di r i z zo, n r Ci ttà , Prov, CA P Ita l i a e -ma i l @ m a i l .co m +39 000 0000000
SERVIZI VELOCI INFO SERVIZI PER LE AZIENDE AIUTO CHI SIAMO
PAC C O Espresso
Lunghezza*
Larghezza*
Peso*
Valore
E F F E T T UA U NA SPE DIZ IONE MITTENTE: Nome Cog nome I ndir iz zo, nr Città, Prov, CAP I talia
e - mail@mail.com +39 000 0000000
Altezza*
PACCO DESIDERI SERVIZI ACCES SORI PER L A TUA SPEDIZIONE ?
S i , sce gl i se r vi zi
DESTINATARIO:
dichiarato
N ome Cogn ome In di r i z zo, n r Ci ttà, Prov, CAP Ital i a
DE SI DE R I C HE R I TI R I A MO L A SPE DI Z IONE ? N o, lo d ep o sito io
e -mai l @ mai l .com +39 000 0000000
Si, r it ira la m ia sp ed iz io ne
€00,00
€00,00 C O N T I N UA
CON TIN UA
IT
SERVIZI VELOCI INFO SERVIZI PER LE AZIENDE AIUTO CHI SIAMO
EFFE T TUA UNA SPEDIZIONE MI T TENTE:
DESTI NATAR IO:
No me Co gno me Indiriz zo, nr Città, Prov, CAP Italia
No me Co gno me Indiriz zo, nr Città, Prov, CAP Italia
e -mail@mail.co m +39 000 0000000
i
No
SERVIZI VELOCI INFO SERVIZI PER LE AZIENDE AIUTO CHI SIAMO
PAGAM E N TO
CARTA DI PAGAM E N TO
IT
ALTR A M O DAL ITÀ
e -mail@mail.co m +39 000 0000000
PACCO: E spresso lun x lar x alt peso valo re D epo sito No accesso ri
EFFE T TUA UNA SPEDIZIONE
RIEPILOGO MIT TENTE:
DESTINATARIO:
Nome Cognome Indiriz zo, nr Città, Prov, CAP Italia
Nome Cognome Indiriz zo, nr Città, Prov, CAP Italia
e -mail@mail.com +39 000 0000000
e -mail@mail.com +39 000 0000000
PACCO:
PAGAMENTO:
E spresso lun x lar x alt peso valore
Paypal
Deposito No accessori
€00,00 TE R M IN A
REDESIGN PROPOSAL
€00,00 PAGA
THANK YOU