MAGAZINE OF CHOICE FOR AUSTRALIA’S WEALTH INDUSTRY
www.moneymanagement.com.au
Vol. 35 No 14 | August 12, 2021
20
REITS
Property alternatives
EQUITIES
24
Utilising excess cash
28
TOOLBOX
ESG and performance
FASEA contender for policy failure: Labor BY LAURA DEW
PRACTICE MANAGEMENT
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When practice management gets tough RUNNING a financial advice practice has never been harder with the barrage of compliance requirements and the cost of advice rising, not to mention the raft of uncertainty that has come with COVID-19. While advisers and their support staff have had to ramp up the amount of paperwork to remain compliant, all advisers really want is to sit in front of their clients and deliver quality service. Sofcorp Wealth partner and financial adviser, Tracey Sofra, said all the extra time spent on administration and compliance tasks had taken the satisfaction away from being an adviser. To deal with the extra load, Sofra had added more support staff and turned to technology. “Making sure we’re compliant has been a huge task and has created a massive amount of stress and takes away from the advice piece,” she said. Lifespan Partnership chief executive, Eugene Ardino, said it was heartbreaking that, as a result of a lot of the reforms, many clients that could have accessed advice in the past were now unable to do so as the amount of compliance had increased the cost. “I’m tired of Government saying they want to make advice more accessible and doing things that achieve the exact opposite,” he said. This increase in cost has also left advisers having to have hard conversations with long-term clients about raising their fee as those clients generated insufficient revenue to justify an ongoing service arrangement. Despite all the raft of obstacles that have been thrown at advisers and their practices, Sofra said it was very hard to walk away from being an adviser. “I’ve had clients that I’ve been advising for 28 years and if you can imagine that relationship – you’re heavily involved in every aspect of their lives so you can’t just walk away from that,” she said. “When you have that relationship and you know that you can make a difference and help people you just keep going – why wouldn’t you?”
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Full feature on page 16
THE winding up of the Financial Adviser Standards and Ethics Authority (FASEA) represents a “stunning admission of failure” by the Government towards the financial advice sector. Speaking in the House of Representatives on the Better Advice Bill, Labor’s Julian Hill, highlighted the failures in the implementation of the FASEA regime. FASEA was due to be wound up and responsibility would be transferred to the Australian Securities and Investments Commission (ASIC) at the end of 2021. “FASEA is being wound up and will be taken over by ASIC and that is a stunning admission of failure, it was set up only three years ago and has had a litany of stuff-ups. It has had three chief executives in 18 months which is a clear sign it is not going well,” Hill said. “Standards were only released a few days before they were due
to come into effect, causing adviser chaos. “If there was an Olympics Games for implementation failure, this would certainly make the final.” The only reason, he said, that it would not win a medal was because other failing measures such as the vaccine roll-out had cost people’s lives. Hill added Government legislation over the years had led to advice being only available for the wealthy and called on politicians to find a way to close the advice gap which had opened up. “Everyday Australians can’t afford financial advice, it has become something only for the wealthy but yet there has never been more need for it,” Hill said. “More than 4,000 advisers have left the industry in the last three years and more are set to leave in the future so there is a smaller pool and higher demand. The Government needs to work out how to close this advice gap.”
Once-off financial advice will not bridge advice gap BY JASSMYN GOH
DESPITE some industry experts believing that once-off advice would increase given the rising cost of advice, industry experts do not believe it will bridge the unmet advice gap. Speaking to Money Management, Centrepoint Alliance advice group executive, Paul Cullen, said the reality was that there were less advisers around and once-off advice was still costly to advisers to provide. “The number of people are looking for advice is only going to increase and there’s a demographic sort of tidal wave washing over Continued on page 3
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