Protection of human rights

| PROTECTION OF HUMAN RIGHTS

THE FS ITALIANE GROUP PROMOTES THE PROTECTION OF HUMAN RIGHTS FOR ITS EMPLOYEES, CUSTOMERS, CITIZENS, SUPPLIERS AND BUSINESS PARTNERS, HELPING CREATE A RESPONSIBLE VALUE CHAIN AND OPERATING IN ACCORDANCE WITH THE UNITED NATIONS’ UNIVERSAL DECLARATION OF HUMAN RIGHTS AND THE FUNDAMENTAL CONVENTIONS OF THE INTERNATIONAL LABOUR ORGANIZATION.

Among the fundamental principles of the Sustainability Policy (issued in 2019) on which the Group’s actions are based, respect for human rights and the commitment to creating a responsible chain stand out. This commitment was confirmed in the Code of Ethics (which guides the Group in its relationships with stakeholders). To strengthen the commitments already taken at Group level, the operating companies are issuing their own sustainability policies, making respecting and promoting human rights in Italy and abroad a pillar of their business models. Furthermore, the Group promotes open and inclusive workplaces, it is against any discriminating or harmful behaviour, prevents any form of irregular work and encourages policies that are supportive of personnel well-being. In 2017, the group joined the UN’s Global Compact (“GC”) network, undertaking to comply with the ten human rights, labour, environmental and anti-corruption principles and include them in its way of doing business. These principles integrate and reinforce those already established in the group’s Sustainability Policy, Code of Ethics, 231 Model and the anti-corruption policy and ABC system guidelines. In particular, with respect to human rights, by signing the Global Compact, the group has formally undertaken to: * uphold and comply with international human rights provisions; * ensure that it is not complicit in human rights abuses. The Group maintains its commitment to prevent any type of human rights violation through: * the use of specific, standard clauses42 about respect for human rights in contracts with suppliers, having suppliers sign the

Group’s Code of Ethics and introducing a sustainability criterion in the supplier qualification process43; * the pursuit of better methods for supply chain management thanks to the participation in the

Railsponsible works, an initiative that brings together major railway companies and the Group’s commitment in the preparation of the “Sustainable procurement management guidelines” to integrate the more recent national and international sustainability standards - including human rights - in the procurement of goods, service and labour;

* rights protection for passengers with disabilities and reduced mobility. The Group offers an assistance service at 322 stations for passengers with physical, sensory or motor disabilities that temporarily or permanently affect their mobility, ensuring their right to move around easily. The service is organised by the Sale

Blu centres at 14 of Italy’s main stations and the new national Sala Blu created in response to the public health emergency.

Training was provided to all Sala

Blu staff in 2021 to upgrade their skills and launch a new operating dashboard to support the process of providing assistance to passengers with disabilities and reduced mobility; * protecting the rights of disadvantaged people who seek shelter at railway stations. For several years, the Group has conducted a solidarity project in collaboration with local bodies and third sector organisations by loaning spaces inside or near railway stations for free use to associations and bodies that relieve marginalisation and social distress44 .

42) With specific regard to the assignment of contracts and concessions for works and services entailing significant manual labour, the FS Italiane Group applies social clauses and requirements to comply with certain social and labour protection standards to promote the occupational stability of personnel. 43) In the second half of 2017, RFI introduced a new criterion for supplier qualification in tenders which considers human rights (the fight against child and forced labour, anti-discrimination and support for the fundamental human rights). Inspired by RFI’s initiative, the Group began a sustainable supply chain management project to improve the sustainability of FS Italiane Group suppliers. Reference should be made to the “Sustainable procurement” section for details. 44) Reference should be made to the “Relationships with communities” section for details.