SOCIALMEDIAMARKETING
Socialmediaiscertainlythebuzzoftoday,butwhatisit,howcan itbenefityou,andwhydoyoureallycare?Gladyouasked.First,let’s stressthatifyouthinksocialmediaisafadthat’sgoingtodisappear youcouldn’tbefurtherfromthetruth. Socialmediaisaphenomenonandit’stakingtheinternetbystorm. Thosewhowerequicktojumponthebandwagonandtake thetimetounderstandsocialmediamarketinghavealready takentheirbusinessesmilesaheadofthecompetitionOverthe nextdecade,wecanexpectsocialmedia’sroleinmarketingand businesstogrowbyleapsandbounds
Therearemorethan750millionactiveuserson socialnetworkingsiteFacebook. Therearemorethan156millionblogs. Therearemorethan490millionYouTubevideos.
SOCIALMEDIAbyCharacteristics
Thebestwaytounderstandsocialmediaisbygroupingby char-acteristic
Openness:Themajorityofsocialmediavenues promoteleavingcomments,voting,sharinginformation, andremovingbarriersmakingcontentopento everyone.Connectedness:Socialmediathriveson beingconnectedwithotherpeople,resources,sites, blogs,etc.Conversation:Traditionalmediaisoneway communicationwhereassocialmediaismoreofatwowayconversation.
Participation:Socialmediapromoteseveryone tocontributeandprovidefeedback.Mediaand audienceblurtogether.
Community:Socialmediaseescommunities quicklysproutupbasedoncommoninterests.
5BASICFORMSofSocialMedia
Ifyou’rewonderingwhenwearegoingtogettothemeatand potatoesofsocialmediamarketing,wearealreadyonourway. Togetthemostoutofthise-bookandconceptswe’lldiscuss, youneedtounderstandsocialmediaanditscomponents.Ifthis isallratherboringtoyouweencourageyoutoskipforward
2.Forums
3.Blogs
exampleofmicrobloggingandtheyareconsideredtheleaderin themicrobloggingarena.
SOCIALMEDIAandtheDistributionofInformation
Socialmediahasgrownataphenomenalrate,fasterthanany otherareaoftheinternet.Itwasn’tthatmanydecadesagothatthe abilitytocreatecontentandthendistributeittothemasseswas limitedtothosewithaccesstotelevision,radio,andprint.
Ifyouwantedavideo,youwouldcallatelevisionstation, whichwouldhaveemployedthousandsofprofessionalswho wouldcreate,compose,andbringtoairyourvideo.Ifyou wantedprintmaterial,youwouldcallupanewspaperor magazinethatalsohadteamsofwritersandeditorswhowould puttogetheryourcopyandbringittoprint.
Theinternetopenedthedoortocreatingone’sowncontentand distributingthatcontentButstillevenadecadeago,itwasstill beyondthetechnicalskillsofmostHowever,todayanyonecan createtheirowncontentandeasilydistributeittothemassed Anyonecantakeadvantageofsocialmediaandthepowerful marketingtoolitpresents,whetherthat’susingablog,Facebook, Twitter,oranynumberofothersocialmediaavenues.
HOWSOCIALMEDIANetworksWork
Socialnetworksgrowandprosperwhenwebsurfersfinda socialmedianetworktheywanttojoin,sotheysignup,create theirprofile,andbegintoconnectwithfriends,family,coworkers, andcontacts.Theyinviteotherstojointhesocialnetwork,and thosepeopleinvitemorepeopleandsuddenlythesocialmedia networkhasexplodedinpopularity.
MYSPACE
services,andwithmorethanthreemillionmusicians/bands regis-tered,itshouldbenosurprisethattherearemorethan200 millionregisteredusers.
Withmorethan750millionusersFacebookhasquicklysky rock-etedtothepositionof#1inthesocialmediaworld.Whether youwanttoplayagameofScrabblewithfriends,sendavirtualgift, orwishsomeoneahappybirthday,it’saseasyas1,2,3The businesssideofFacebookisquicklygrowingasmoreandmore companiesrecog-nizeitforthepowerfulmarketingtoolitis
OfthemanysocialnetworksitesLinkedInistheonemost usetobuildprofessionalcontactsandgrowabusiness.Ithas receivedsomedisapprovalforbeingtooclosedtothepublicand forthefeesitchargesforsomeofitsservices,butitisalsothe secondmostpopularsocialnetworksite,nexttoFacebook. Pocket
HOWTOCREATEActivityWithSocialMedia
Theinternetletsyouinteractwithwebsurfersandyoucan createandpromoteyourcontentbyusingtherightstrategy.You canreachtargetedtrafficandkeyinfluencerswithsocialmedia. Let’slookatsomeimportanttipsthatcanhelpyougetabetter understandingofsocialmediamarketing
1.Process
Don’tbecomeafollowertryingtokeepupwitheveryidea thatcomesalong.Insteadsetyourgoalsandestablishyourown processes,suchaskeywordresearchorcontentanalysis,then mapoutyourplanFartoomanycompanieswillmovetoofast beforethey’veeverputaplaninplace.Ifyoudon’tputaplan intoplaceyouarenotgoingtoseeanygoodresults.
2.Assistance
Whenitcomestosocialmediahelpingothersiskeyto successPeoplefailwiththeirsocialmediamarketingbecause theyaretooabout“me,”andnotenoughabout“them”Always rememberthatthisshouldbeaboutthosewhoarevisitingyour socialmediamarketingpagenotaboutyou.
3.Connect
Youcanreachouttothosewhoareinfluencersinthe market-placeYou’llbesurprisedhowbrandadvocatescanhelp youinyourniche.Remembertoalwaysbepoliteandsincere.
4.Contribute
YouneedtocreatecontentthatisofthehighestqualityAsimportantassocialmediais,contentremainsthemostimportantaspectof
youronlinebusinessandmarketingcampaign.Therearea numberofopportunitieswaitingforyou.
5.PositionYourself
Tocreateapowerfulconnectiontoyourbrandandyourcompany, learnhowtopositionyourselfamongstconsumerpassion
6.Blog
7.Links
RSSfeedallowsthemtodothat.ThereareallkindsofRSS feedsthatpeoplesubscribetoincludingMyYahooWeband iGoogle,aswellasmanyothers.Makesureyoutakeadvantage ofwhatanRSSfeedcandoforyou
10.MicroCommunities
Thereareallkindsofmicrocommunitiesthatpertaintoyour business.Infact,there’samicrocommunityforalmosteveryinterest. Forexample,gardenwebcom,educationcom,shoetubecom,etcIf youwanttohaveyourvoiceheardmicrocommunitiesareamuch betteroptionthantryingtogetnoticedononeofthelargecommunitiessuchasDigg.com.Createrelevantremarksthatarelinkworthy anddon’tforgettoconnectwiththetopinfluencersonline. Pocket
STEPBYSTEPGuidetoMarketingUsingFacebookAds
5.Usethesamepictureonyourlandingpageand Facebookadtocreatefamiliarity.
2.SetupyourtrackingURL
YoucansetupatrackingURLwithGoogleAnalyticsora numberofotheranalyticalproviders.
3.DecideYourBudget
We’dbeamissifwedidn’tmentionthatanytypeofad campaignincludingFacebookadscomeswitharisk,soifyou shouldonlypartakeifyoufeeltheriskcanjustifythereturnOf course,weshouldalsomentionthatinordertomaximizeyour ROIyouneedtotakesomeriskYoucanrunanadcampaignof $50adayor$500aday–it’sentirelyuptoyoutodetermine whatyouwillspendonyourFacebookadcampaigns.Youcan experimentstartingwithasmallamountofmoney.Itworksby shuttingoffyouradsonceyoureachyourdailybudget
Picture:Theysayapictureisworthathousandwords, andthat’ssotrueYourFacebookadgivesyouonly enoughspaceforacalltoactionheadlineandatwolinedescriptionMakesureyourpicturesaysitall
5.TargetYourAd
Facebookletsyoutargetusers’likesandinterests.Yourcan haveyouradreachanareaaslargeasthenumberofpeopleliving withinaspecificradiusofyourbusinessThiscouldbeinthe millions,oritcouldbeaslowafewthousand.Suchisthecase whenlookingtoreachthosebetweentheagesof18-19wholike whitechocolatechipcookies,andlivewithin5milesofyour business.Youcanalsochangeyourtargetsettingsonthefly.So,if youaren’texperiencingtheclickthroughyouhopedtosee,youcan quicklychangeyoursettingstoimproveyourtargetaudience.
6.CheckandAdjust
ENGAGEYOURCEOinsocialmedia.Socialmediaisanexcellent waytohaveaconversationwithyourmarket,makeconnections, andmangethoseconnectionswithcustomers,prospects,bloggers, etc.However,foraCEO,thecharacteristicroutestosocialmedia canbetough,especiallywithlargercompaniesGenerally,aCEO doesn’thavetimetowriteablog,answerabunchofmessages,or dealwithtonsoffriendrequestsonFacebook
Promotewebinars,blogarticles,newsetc.It’sreallyeasy topostalinkinTwitter.
ASTEP-BY-STEPGuidetoUsingTwitterforMarketing
1.Signupandpostaprofile.Visitwww.twitter.com andclickonthe"GetStarted-Join"buttonFollow thesignupprompts
2Writeupdates.Twitter’smaximum140character limitisthegreatequalizer.Noonepostcanoutdo another,sojustwritesomething.
3.Makefriends.It’sprettyeasytomakefriendson Twitter.JustsurfFacebookprofiles,favoriteblogs, etc,andwhenyouseeaTwitterboxclickonit,which willtakeyoutotheirprofile.Nowclickonthe"Follow" buttonandyouarenowfollowingthem
4.HowtopostURLs.Withamaximumof140characters ifyouhaveareallylongURL,itmaynotbeenoughroom. Inthatcaseyoucanusewww.TinyURL.com,whichwill turnalongURLintoashortURL
5.Monitorconversationsaboutyourcompany.Even ifwithoutjoiningTwitterit’seasytomonitorwhat peoplearesayingaboutacompany,brand,orperson Thisisveryusefulformarketing
6.Chatusingthe@symbolbeforesomeone's Twitterusername.Thismakestheusernamealink totheirprofile,whichallowsotherstofollowthe conversation.Forexample,ifyouwrote,"@namehere thanksforfabinfoonTwittertoday"thatwouldallow youtotellthepersonyoulikedwhattheywrote. TWITTERTOOLS
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ThereareallkindsofvaluableTwittertoolsyoushouldknow abouttomakethemostoutofyourTwittersocialmedia marketingexperience.Let’shavealookatthetop20.
1.FriendOrFollow-Whoareyoufollowingthat’snot followingyouback?Who’sfollowingyouthatyou’re notfollowingback?Findout!
2.WeFollow-Findnewfollowersbasedonyour inputtedkeyword
3Twitterless-Tellsyouwhostopsfollowingyou,and graphsthehistoryofyourfollowerovertime.The infoisavailableinavarietyofusefulviews. 4JustTweetIt-MakeseasierforpeopleusingTwitter tofindother“Tweeters”withsimilarinterests. 5.Twimailer-Ifyouaretiredofshallowe-mailsfrom Twitterwhensomeonefollowsyou,oryouwantmore informationrightinyourinboxTwimailerisjustwhat youneed 6.Lessfriends-Findoutifthepeopleyoufollowon Twitter,followyou.
7.MyCleenr-Letsyousortyourfriendsbytheirlast tweets.Letsyougetridofalltheuselessorinactive accountsthatyouarefollowing. 8WhoShouldIfollow-Helpsyoufindinteresting peopletofollowonTwitterItcansuggestpeople whoaresimilarthoseyoualreadyfollow 9.Twubble-ItcanhelpexpandyourTwitterbubbleby searchingyourfriendgraphsandpickingoutpeople youmightbeinterestedinfollowing. 10.Mr.Tweet-Anexcellenttooltofindmostsignificant individuals,getusefulstatisticsandmuchmore. 11.NearbyTweets-ExtendsTwitter’scapabilitiestoitsfull potential:ageography–centricsocialtoolfornetworking andabusinesstoolforbuildingcustomerrelationships. Pocket $25 - $50 Per Hour using Social Media websites with No Experience Required
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UseQwitter-E-mailsyouwhenanyonestops followingyouonTwitter.
13.YourTwitterKarma-Thisisaveryhandytool.Geta completelymanageablepagewithallfriends,and followerswithavatars.Youcandoquiteafewbulk actionssuchasbulkfollow,bulkun-follow,orbulkblock.
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MyTweeple-Thisisanexcellentwaytomanageall ofyourTwitterpeopleinoneplaceYoucanquickly seewho’sfollowingyouandwhoyou’refollowing
15.
Twitblocker-Ifyouhavefriendsthatjustdon’tstop twittering,youcaninstallthisscript,sowhenyoudouble clickthesechattererstweetswillbetemporarilyremoved Whenyourestartyourbrowserthey’llbeback
16.SocialToo-Thistoolcanassistyouinbecominga socialnetworkingpoweruser.Keepyourfollower listsinsyncacrossnetworks,andgetdailyupdates. Sendsurveystoyourfollowersandmore!
17.Twellow-Thistoolaidsincuttingthroughtheclutter tofindotherTwitterusersbasedonaspecificindustry.
18.
19.
Tweepsearch-WascreatedtopermitpeopleonTwitter tosearchtheirfollower’sbioandlocationinformation
TwitterCounter-ThisisaWordPresspluginand includesstats.YoucanalsoaddtheTwitterRemote toyourblog,whichdisplaysthetwitteruserswho haverecentlyvisitedyourblogorwebsite
TwitterMass-TwitterMassisahypernetworkingtoolset forTwitteronsteroidsSitesuiteoftoolsaimtohelp relievesomeofthemundaneprocessesyouwouldgo throughwhentryingtobuildyourTwitternetwork. SECONDLIFE(3D)
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SecondLifeisafree3Dvirtualworldonlinewhereuserscan
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socialize,connect,andcreateusingfreevoiceandtextchatThereare nearly20millionusersBigcompanieslikeProctor&Gamble,Georgio Armani,DellComputer,andothersuseSecondLifetoreachtheir audiencesandincreasesales.Here’showSecondlifecanworkforyou.
FOSTERINGCOMMUNITY
TheSecondLife"community"iscurrentlymadeupofover 550,000peoplewhogo"in-world"anaverageof40hoursa month.Thereareanumberofsmallercommunities,formed aroundpersonalinterestsandactivities.Becauseofthisthebest entrypointforoutsidecompaniesisgenerallythroughbrands andproductsthatSecondLifeusersarealreadyattractedto.
Thefirstrelativelysuccessfulcorporate-fundedpresencein SecondLifewasbuiltforShowtime'spopularseriesTheLWord. Thesitefeaturedrecreatedlocationsfromtheshowwherefans couldgatherandsocialize.UsingthecapacitytostreamQuickTime videointoSecondLife,"LWord"hostedregularepisodeviewing sessionsinavirtuallivingroomTheCWshowGossipGirltook thatastepfurther,creatingarole-playinggamewherefansofthe seriesbecomecharactersinspiredbytheshow.
EMBRACINGtheFantastic
Themostcommonmistake(andtheworst)madebyvirtual worldmarketersistryingtomirrortherealworldintheirSecond LifeSomeofthemostsuccessfulgrassrootslocalesincorporate spectrumofpossibilityabitlikea3Ddreamscape
AmongSecondLife'smostpopularlocalesis"Greenies,"agiant livingroomwhereavatarsappearastinyasants.Hereiswherea BritishagencylaunchedacampaignL’OrealParis,withcustom-made virtualproductsdiscretelyplacedinsidealady'sSUV-sizepurse.After 3months,SecondLiferesidentshadgrabbed34,000copiesof L’Oreal-brandedobjectsTheclick-throughrateofthesevirtualproductswasanamazing3%oftheactiveuserbase
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LEVERAGINGMetaverseBrands
Thisuser-createdworldhasitsowncurrency,andit’spacked withestablishedbrandsthatonlyexistinSecondLife.Thewide selectionofvirtualcompanieslaunchedbycontentcreators includes,land-scaping,fashion,tattoos,aerospace,architecture, choreography,andthat’sjustafew.Insteadofsuperimposing realproductsintothevirtualworld,everydaybrandsshoulds hiretopnotchcontentcreatorstomergerealandvirtualbrands intoaproductthatexistsonlyinSecondLife
YOUTUBE
YouTubeisn’tjustavideoplatform,itisalsoasocialnetwork. BecauseoftheeasytouseYouTube’sformat,messagescan efficientlyspreadacrossamanymediumssuchasTwitterand FacebookYoucanquicklyandeasilyaddaYouTubevideotoyour site,yourFace-bookaccount,yourTwitteraccount,etc,andthere isnoneedforaspecialviewertowatch
Morethan500tweetsperminutecontainalinktoaYouTube video,andtheYouTube’ssearchbaristhesecondmost commonsearchbarontheInternet,secondonlytoGoogleIna month3billionhoursarecollectivelyspentonYouTube,soyou canseeasasocialmediamarketingtool,YouTubehasthe potentialtobeapowerfultool.
Soasamarketerwithamediadivisionhere’showto maximizeYouTube.
CUSTOMIZEYOURCHANNEL
YouTubeallowsyoutocustomizeyourchanneltocomplimentyour branding,anditalsoletsyouhighlightthecontentyouwanttofocus around.Youcanpickwhichvideowilldisplayfirstandhowyour contentwillbedisplayedWhenyousignuptoYouTube,youare
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instantlygivenachannel.Youcancustomizeyourchanneland addacontentdescription.Whenyoulogin,youhaveaccessto amenuandyoucancustomizeyourchannelhere.
CurateContent
YoucanuseYouTubetoadministercontentfromallyour chan-nelswithouteveruploadinganoriginalvideoYoucando keywordsearchestosearchbyduration,category,features, uploaddate,andmore.Togetstartedchooseafewvideosyou wanttoaddtoyourchannel.Youcancreateaplaylistorfavorite list,thenuseyourplaylistsettingstoarrangethevideos
OriginalContent
Youdon’thavetohaveadedicatedmediateamtocreate goodcontent.Allyouneedisadigitalcamera,oracellphone withvideocapabilities,tocreateabasicvideo.Createhowto videos,interviewimportantpeople,createtipsforproducts,etc. toincreasetargetedtraffic.
GETFOUND
ThesearchengineswillpickupYouTubevideos;however, theyarenotabletodeterminecontent.Toensuresurferscan findyourchannelyouneedtoproperlytagyourvideosandyour channel.Describeyourchannel,andpaycloseattentiontothe videotitlesyouchoose.
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Setupachanneltoreflectyourbrandand
Thesepageshavebeenrecommendedbyyourfriendsoroneof over15millionotherwebsurferswithinterestssimilartoyou.
HOWTOMARKETforFreeonStumbleUpon
1.YoumustinformandentertainwithahighWow factor,oftencalledlinkbaitThegoalistoconvert visitorstobuyers,subscribers,orlinkers 2NeverjustsubmitcontentYoushouldjointhe community,andspendtimelearningwhatyourtarget communitylikes.StumbleUponrecentlyaddedprofiles andcommunitynetworks. 3.Picturesarekey.
TIPSFORPAIDAdvertisingonStumbleUpon
1YoumustinformandentertainwithahighWow factor,oftencalledlinkbait.Thegoalistoconvert visitorstobuyers,subscribers,orlinkers 2.Neverjustsubmitcontent.Youshouldjointhe community,andspendtimelearningwhatyourtarget communitylikesStumbleUponrecentlyaddedprofiles andcommunitynetworks. 3.Picturesarekey. 4.Ifyou’reinvestingseriouseffortintoyourcontent spendthemoneytosenditthroughStumbleUpon. 5.Payforstumblesoncontentthat’squalitybutthat surfersaren’tnecessarilysearchingfor 6.Ifyou’relaunchingawebsiteandyouhaveinvested inbrandedcontenttoconvertviewersmakesure StumbleUponiswhereyouareadvertising.
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3.Brand-YourNameApproach
Ifyourcompanyshowsupregularly,itwillsoonberecognized. Makesureyouinterweavenetworksyouareactivelyparticipatingin
4.BuildaFanClubApproach.
Eachtimeyoustumbleanarticle,yourfansmayreaditbut youshouldn’twasteyourfriends’time.Stumbleonlypoststhat havevalue,whichwillpromotepeopleaddyoutotheirfriends andfollowstumbles.
5.Build-Social-FriendshipApproach
NeverfocussolelyonnicheinfluencersRemembereveryoneis importantThankyourstumblersbydroppingthemashortmessage
6.Do-Your-HomeworkApproach
Yourgoalistogettoknowthepersonbehindthestumble:his/her interests,website(s),socialnetworks,etc.Whenyouareateaseinthe communityandhavelotsoffriends,improveyourconnectionby replyingtoeverymessageandcomment,mentiontheirposts,etc
LinkedInconnectsyouwiththerightaudienceanditoffers hundredsofwaystohelpyouensureyourmessagemakesitto therightperson(s)Over100millionprofessionalsfollowmore than19millioncompanies,recommendmorethan150,000 products,andjoinmorethan850,000.LinkedInconnectsyou withtherightaudi-ence,andoffersyouhundredsofwaysto targetyourmessagetotherightpersonattherighttime.
YetLinkedInremainsanunderutilizedsocialmedianetwork.Many believeit’sdifficulttomakeconnectionsandsothereforeuseitmoreto posttheirresumeratherthanasocialmediamarketingtool
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LinkedInhasthepotentialtobeapowerfulprofessionalsocial medianetwork.
HOWLINKEDINCANHelpYouMarket
BOOSTYOURSEARCHEngineOptimization
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target,andrunyourad.YoucangetstartedjustUS$50.Be suretoleveragethepowerofLinkedInbyusingyour professionalbrandtoputafacetoyourbusiness.
UTILIZEEVENTSTOEngageClients
CreatinganeventinLinkedInisreallyeasy.Youcansend invita-tionsthroughyourLinkedInnetwork,whichcreatesan opportunityforyoutomeetthosewhodecidetoattend.Ata glanceyoucanseeallofyournetwork’supcomingevents.It’sa terrificmarketingtooltobeabletopromotebusinessevents onlineinthesamemanneryouwouldoffline
USINGGroupstoConnectWithPeople
Whilestartingagrouptakessomeefforttogrowyourgroup it’sworthalltheeffort.Agreatplacetobeginistoinviteyour currentnetwork.Asthepeoplefromyournetworkjoinyour group,it’sobservableintheirnetworknewsfeed,whichcan generatenewinterestandnewgroupmembers.
GETRECOMMENDATIONSTOAttractMoreClients
NETWORKING
It’seasytomissthefactthatyoucannetworkwithother userswithdeli.icio.us.Comparedtoothersocialmediasites, del.icio.usdoesn’thaveabunchoffancyfeatures,butyoucan easilyaddotherstoyournetwork,sharelinks,andview bookmarkswiththoseinyournetwork.Whenyouwanttoget somethingtothefrontpage,eachandeverybookmarkcounts. Pickupsomeextrabookmarksbysharingwithyourfriends. Thereareafewthingsyoucandotogrowyournetwork.Startby includingalinktoyourdeliciouspagefromyourwebsitesoothers canaddyou.Youcanuseoneoftheofficialbadgesprovidedbydel.iciousforthispurposeYoucanalsoaskyourfriendswhoaredelicio.ususersfortheiridandaddthemtoyournetwork.
BRANDYOURSELF
WithDel.icio.us
Manydel.icio.ususersstopbythefrontpageoftentosee whatispopular.Keepyourcontentfocusedonyourprimary topic,whichcanhelpyoutoeffectivelybrandyourself
CREATEFOCUSEDCONTENT
Thebestwaytogettothefrontpageofdel.icio.usisto createaresourcethatdel.icio.ususerswilllikelybookmark.If youhavebeenoptimizingfordel.icio.us,youwillknowwhat typesofresourcesandarticlesdowell.
Thedeliciouspagesthatbecomepopularusuallyhaveplenty inboundlinksPagesthathavelotsofinboundlinksusuallyrank wellinthesearchenginesConsiderkeywordsandphrasesthat youwouldliketorankwellinthesearchenginesThinkaboutwhat contentwillhelpyoutargetyourkeywords,dowellwithdelicious, anddrawlinksusingthosewordsresultinginarankingboost
Digitalandsocialmediamarketingofferendlessoptions.From FacebooktoLinkedIntoTwittertoYouTube,thereareanendless numbersocialnetworkingchannelsavailablethatyourbusiness canleverage.Thekeytowinningsocialmediaecommerce marketingistochoosetherightchannelssoyoureachcustomers
YOUCANLEARNwhereyourcustomersgatherby:
Askingthem.Whileitsoundssimple,it’soften overlookedJustsendoutaformalsurveyto customersordoaninformalpollingonyourwebsite, whichcanprovideawealthofknowledge.
Monitoringsocialsites.Thereareanumberoffree toolssuchasTrackurtolearnhowandwhere customersaretalkingaboutyourcompetitors,your brand,oryourtargetkeywords.ForTherearealso paidprogramsthataremorerobust Leveragingthestats.Whenitcomestostats somesiteslikeFacebookaretransparentoryou canleveragethird-partyresearch. Reviewjobpostings,backlinks,keywordrankingsof competitors,andnewsannouncementsregularlyto getaquicklookintoyouronlinemarketinghealth.
2.UseSocialMediatoPromoteExclusiveOffers
Inorderforyourecommercebusinesstobuildfollowersonthe socialchannelyouchoose,youmustenticecustomerswithsome-thing theyaren’tabletogetanywhereelse.Offeranexclusiveitemtosocial mediafollowersorfans,suchasaweeklycouponYoumightalsooffer “breakingnews”thattheycan’tfindsomewhereelse •• •
3.MonitorWhatYourCompetitorsAreDoing
wasthefirstecommercesitetolaunchaFacebookstore,which allowedcustomerstobrowse,andpurchaseitsproductsdirectly throughFacebook
Thefiveideasareagoodstartwhenitcomestosuccessful ecom-mercesocialmediamarketing
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SocialSites
Micro-BloggingSites
onsitessuchasWikiAnswersandYahoo!Answers.Thisisa greatwaytodevelopandgrowbrandreputationandbecomean authority.It’salsoanexcellentwaytodoaudienceresearch.
SOCIALCONTENTSHARINGSites
FlickrandYouTube,arejustacoupleofthesitesthatletyou postspecificcontenttypes,fromphotostovideotoreviews. Thesesitescanaidmarketerstobuildbrandrecognitionandto targetrelevantaudiences.
NicheSites
Thesesitestargetaspecificniche,suchasChihuahuas, Italianwine,orbloggingAsamarketertheseareexcellent becauseyouareabletotargetaextremelyrelevantaudience.
BLUEPRINTS
Inordertocreateasocialmediacampaignthatwillbe successfulyoumusthaveadetailedplanThesestepswill ensureyourcampaignissolid.
BACKGROUNDRESEARCH
Learnwhereyouronlineaudienceislocated.Examinethe typeofcontenttheysubmittosocialmediasitesforideasof whatintereststhem.Also,identifythoughtleaderstotargetin ordertospreadyourmessagetoabroadaudience.
BRAINSTORMING
Thepurposeofbrainstormingistogeneratetonsofideasthatyou canuseforpromotions.Havealookatwhathasworkedinthepast andthenbuilduponthatLookatwhathasworkedforothersimilar
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companiesorproductsandthenseehowthatcouldbeintegrated intoyourplatformTakethetimetofilteroutthegood,thebad,and thereallygood,sothatyoucanfindaworkablesolution.
IDEARESEARCH
Youwillneedtofollowupontheideasyouimplementedto seeiftheyactuallyworked(andhowwelltheyworked)basedon whatcurrentlyhappeninginthetargetedsocialmedia.Flexibility isreallyimportant,asistheabilitytoadaptandchangeif somethingisn’tworking.Afterall,there’snopointincontinuing downapaththatisn’tworking
STORYPRODUCTION
Workhardtoavoidamessagethatisanobvioussalespitch, andwhat’sreferredtoasmarketingspeak.Usevideosand photostoenrichyourstories
SCHEDULEANDLAUNCH
BUILDaFoundation
Youshouldcontinuouslyjoinandparticipateingroups,make newfriendsandinteractwithexistingfriends,andingeneral partici-pateinthecommunity.
BEGENUINEandOnTarget
Provideyouraudiencewithwhatitwants.
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THE5S’SOFSOCIALMEDIAMARKETINGFOR YOURBUSINESS
It’simportantforyoutounderstandthesocialaspectofhowusers
2.Support
Whenyouthinkaboutit,socialmediaisprettyfantasticbecause usersarehavingreal-timeconversationsabouteverythingand anythingyoucanthinkofPRagenciesarebeginningtostrongly recommendthatcompanieskeepasocialmediapresenceSocial mediasiteslikeTwitterallowanavenueforcustomersupport.
3.Social
Socialmediaisaboutsocializingwithexistingfriendsandmaking newfriends.Foryoursocialmediamarketingtobesuccessfulyou needtointeractingwithyourfollowerswhoareyourpotential customers.Socializingandgrowingyourfanbaseincreasesyour presenceThinkofsocialmediaisvirtualsocializationandforyour businessitisavirtualmarketingMeccaEngage–communicate–socialize=successfulsocialmediamarketing
4.Strategy
Makesureyouhaveasocialmediamarketingstrategyinplace, otherwiseyoucouldbewastingagreatdealoftimeandmoney.Each socialmediatypehasadifferentenvironment,functionality,and demographicbaseDeterminewhatitisyouwanttoachieveusing socialmedia,thenanalyzethedifferentsocialmediatypesandthe variouschannelseachoffers.Createyouronlineprofile,brandyour products/services,andthenexecuteyourplan.Makesureyouanalyze theeffectivenessofyourmarketingstrategyandmakeanyneeded changesSocialmediaisfluent,constantlychanging,soyoumayhave tofinetuneyourstrategyasthingschange
5.Sales
Allthesocialmediamarketingcampaignsareofnovaluetoyou andyourbusinessiftheydon’tgeneratesalesforyouYouneedtobe
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creative.Setupalandingpage,uniqueproductcampaigns,make pagestrackablesoyouhaveaccesstodata,anddoanythingelse youcantotrackhoweffectiveyoursocialmediacampaignis. Thereyouhaveitthe5S’sthatcanmakeyoursocialmedia marketingcampaignasuccess
UNDERSTANDINGYOURAUDIENCE
Ifyouwanttogetthemostoutofyoursocialmediamarketingyou mustunderstandyouraudienceSocialmediahasevolvedinto farmorethanjustaninterestingsitethatpeopleuseto chatabouttheirdaytodaylives.Manysocialmediasites,like Face-book,havebecomevirtualcommunitieswherefriends interact,newfriendsaremade,awarenesscampaignsoccur, gamesareplayed,andmuchmuchmore.Businesshasbeen slowtorecognizejusthowpowerfulsocialmediais.
Justrecentlyhavemorebusinessesrecognizedthereisa hugeuntappedmarketherewiththepotentialtoskyrockettheir salestoanewlevel.Bydevelopingsolidmarketingstrategiesto usewithsocialmediayoucanalsoenjoythebenefits.
Don’tmakethemistakeofthinkingifyoubuildittheywill come.That’ssimplynotthewayitis.Toomanybusinesses quicklythrowupawebsite,startablog,signuptoTwitterand starttweeting,andcreateabusinesspageatFacebook,then theysitbackinanticipationandaredistraughtwhentheyreap nobenefits,wonderingwhattheydidwrong •• •
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HERE ’ Swhatyouneedtodotoenjoysuccessfulsocialmedia marketing.
CREATEaProfile
Don’tcreateaprofileforasinglepersonWhatyouwantto doiscreateaprofilethatisarepresentativecharacterfor thousandsevenmillionsofindividualsthatwillconnecttoyour businessusingsocialmediachannels.
WHATTOLOOKFor
Ifyouwanttounderstandyoursocialmediapersonalookto thosewhoarealreadyconnectedtoyouTobuildastrongask thesethreekeyquestions.
Whatarethecontentpreferencesofyourcustomers? Howdotheydiscovercontentandthenconsume, and/orsharethatcontent?
Whataretheylookingtodiscussonthesocialweb?
Onceyouhavetheanswerstothesequestionsyoucan makesmartdecisionsaboutwhatyourcontentshouldbe,and howtobestpresentit.
HOWTOBUILDYourSocialMediaProfile
Thereareallkindsofsitespoppingupwhoofferservicesto buildyourcustomerprofileIfyouwanttoundertakethisprojecton yourown,youneedtokeepthesethreepowerfulyetsimpletoolsin mindwhenyouwanttofindanddevelopyoursocialmediaprofile.
Surveys–Themainreasonabusinessisunableto profilethevisitorstotheirsiteisbecausetheydon’t takethetimetointeractwiththeirvisitors.The easiestwaytointeract
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withyourvisitorsistoaskquestionsSurveysareagreat waytoaskquestionsandgetanswersthatcanhelp.
WebAnalytics–Googleanalyticsisoneofthemost popularanalyticaltoolsandbestofallitscompletely freeIt’ssetupinamannerthatmakesiteasyeven forbeginners.Anybusinessthatwantstobe successfulwiththeirsocialmediaunderstandsthe profileandusessometypeofwebanalytics.
Rapleaf–ThereareothersiteslikethisbutRapleafis oneofthepopularchoices.Itspurposeistoseethat everypersonthatusestheinternethaveameaningful experience.Here’showitworks.YousendRapleafa listofallyouremailaddressesforyourusers.Rapleaf thensearchesitsdatabaseforthatparticularemail addressandthenprovidesyouwithinformationabout thepersonassociatedwiththatemailaddress includingage,gender,andlocation.
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TENCOMMANDMENTSTO
COMMANDMENTS#2.ThouShallBlogLikeCrazy
Createyourprofilessoonerratherthanlaterbecauseif someoneelsetakesthem,theyaregoneforeverThisisreferredto ascybersquatting.Sogetbusy–getouttherenowandstart creatingyourprofiles.YoucanuseOpenSocialtomakethefilling outofeachprofileaseasyas1,2,3andaclickofabutton.
COMMANDMENTS#3.ThouShallUploadLotsofPhotos
Uploadasmanygoodphotographsasyouhave.Nowthis doesn’tmeanyoushouldbeuploadingpicturesofyoudancingona tabletopwearingalampshade,asthesetypesofphotographswill hurtyounothelpyouCustomersandpotentialcustomerswantto seephotographsofyouparticipatingandyourcompanyinaction Youraudiencewanttoputafacewithyourcompany
COMMANDMENTS4.ThouShallPodcastOften
Youcanusethefreeaudiosoftwareonyourcomputeror investinarelativelycheapcamera.Podcastscanrun24hoursa day.Onceyou’vecreatedyourpodcaststhere’snocost associatedwithprovidingthemtoyourcustomersandpotential customersandtheyofferagreatdealofvalueinbuildingyour business.Dointerviews,traininglessons,andanyothertypeof podcastthatisinteresting,entertain-ing,andrelevant.
COMMANDMENTS5.ThouShallUploadalltheVideosYouCanFind.
Postvideos,morevideos,andthensomemorevideos.Theycanbe customervideos,trainingvideos,orentertainingvideos.Sograbthe videocameraandgetoutthereandstartinterviewingcustomersand anyoneelsethatcanprovidevaluedinformation.Picturesare worthathousandwordsandahappycustomersmilingisjustthat.
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COMMANDMENTS#6.ThouShallImmediatelySetAlerts
Alertsareamust.Whenpeoplearetalkingaboutyouand yourbusinessyouwanttobealertedastowhattheyaresaying andwhentheyaresayingThisinformationcanbeusefulin creatingpowerfulsocialmediacampaigns.
COMMANDMENTS7.ThouShallGetConnectedWithEveryone.
GetconnectedbysigninguptoLinkedIn,Facebook,Twitter, andothersocialmediasitesOnyouremailsignatureputthatyou haveaLinkedIn,Facebook,andTwitteraccount.Alsoincludeiton yourbusinesscards,onyourletterhead,andanywhereelsewhere thereisanopportunitytopromoteyoursocialmediapresence.
COMMANDMENTS
8.ThouShallCommentonaMultitudeofBlogs.
Commentingonblogsisabitlikehavingachatatacocktailparty, orothertypeofeventJustasyouwouldnotwalkintoacocktail partyoreventwalkuptoagroupthat’schattingandtellthemyour nameandyourbusiness,youshouldn’tdoitonablog.Postinga commentonablogisfinebutyoudon’twanttocomeacrossas rude.Sofirstlistenbyreadingthepostsandthenmakeacomment post.It’sokaytobecontroversialorvoiceyouropinionevenifit doesn’tagreewiththepostersopinion,butyoumustdoitina mannerthat’srespectful.There’sagreatopportunityhereto promoteyourbusinesssodon’tmissoutonit.
COMMANDMENTS9.ThouShallExploreSocialMediaFora MinimumOf30MinutesPerWeek
Everyweekyoushouldexploresocialmediaforatleast30 minutes.Ofcourse,longerisbetter.Sowhynotgrabacupofjava andparkyourselfinfrontofyourcomputerfor30minutesandstart
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searching.UsingGooglesearchengineisaneffectivewayto searchforandfindsocialmediasites.Thisisalsoagoodwayto lookatexpandingintoothersocialmediasites.
COMMANDMENTS10.ThouShallbeCreative.
Ofallthecommandments,thisisbyfarthemostimportant. Havesomefunandletyourcreativityflow.Knowwhatyour customerswantandexpectandthenprovidethattothemina mannerthatcatchestheirattention.Rememberyouraudience wantstrans-parency,authenticity,tobeabletocommunicate openly,andtohavealittlefun.
Thesetencommandmentswillguideyouinyourquestfor maxi-mizingsocialmediamarketing. Pocket
CONCLUSION
SocialmediahastaketheworldbystormBusinessesthat recognizethisandthepowerofthisvirtualworldaretakingadvantage oftheopportunitytogrowandprosperusingsocialmediamarketing Don’tbeafraidtoreachouttomanydifferent socialmediachannelsandvenuesWe’vediscussedmanyin thise-book,butthereareplentyofothersWe’vepointedyouin therightdirectionnowgetbusyandexpandontheinformation we’veprovided.
Socialmediamakesiteasyforyoutotargettheappropriate audi-enceThere’slittlevalueintargetingthewrongaudienceFor exam-ple,ifyouaresellingadultentertainmentyouwouldn’twant totargetafamilyaudienceBepatient,takethenecessarytimeto determinewhichchannelswillbestbenefityourbusiness.
Joingroups,likepages,andinteractasmuchaspossible. Themoreyouinteractandengageindiscussionthemoreyour followingwillgrowandthemoreyourbusinesswillprosper.Your commentsanddiscussionsshouldofferinformationthat’s relevant,andinterest-ing.Postingjusttopostwillannoyyour audience,whichisnotwhatyouwanttodo.
Youcanstartslowlysothatyoudon’tbecomeoverwhelmedFace-
bookisagoodplacetostartfollowedbyTwitter,and YouTubeOnceyou’vecreatedyourprofiles,setupyour page(s),youarereadytobegintoenjoyallthatsocial mediahastooffer.Itwon’ttakeyoulongatalltoputyour planintoplay,especiallyifyoumakeuseofthevalu-able informationwe’veprovidedyou.
Marketingiskeytothesuccessofanybusiness.Those businessesthatrecognizethepowerofsocialmedia marketingwillbemilesaheadofthecompetition.Soare youreadytotakeyourbusinesstonewlevels?Areyou readytojumpstartyourclientbase?Andareyoureadyto sharewithothersjusthowyouwereabletobecomeso successfulbecausetheyaregoingtobeasking.The secretisyourstokeepforaslongasyoulike.