Fall/Winter Newsletter 2020

NewsLetter

A letter from the President FirstLight Federal Credit Union has been serving the community for over sixty-years to help our members achieve ďŹ nancial success. As a roll-your-sleeves-up organization, banking with us means you become part of a larger family—one that supports our local community, honors our military, and continues to make strides to guide our youth and future leaders to be ďŹ nancially ready to take on the world.

Holiday Closings

October 12, 2020 - Columbus Day November 26, 2020 - Thanksgiving Day December 25, 2020 - Christmas Day

This is a responsibility our team does not take lightly—from our member-volunteer Board of Directors to our member-focused management and sta.

We have always encouraged our members and community alike to share and provide constructive feedback to make us better. Your voice has enabled the Credit Union to introduce new services like contactless debit cards, Live Video Banking, and a new Rewards Loyalty Program. You too have inspired us by letting us know we need to be a good corporate neighbor and life partner. In that vein, FirstLight began a community foundation to focus on ďŹ nancial literacy and education.

Perhaps now more than ever, our working cooperative realizes how a diverse and

inclusive workforce helps drive innovation by bringing a variety of perspectives; helping us achieve and overcome the most challenging of obstacles. Our team, serving the El Paso, Fort Bliss and Las Cruces communities understands that leveraging the power of all backgrounds, skills, and talents will allow us to exceed our mission, our vision, and our people-centric values. And quite simply, that allows us to plainly serve you better.

Best regards,

Karl Murphy President/CEO FirstLight Federal Credit Union

BETTER IS ABOUT TO GET BETTER FIRSTLIGHT MEMBERS GET REWARDED

EARN POINTS

Debit Card Purchases Credit Card Purchases On-Time Loan Payments QualiďŹ ed Mortgages

FirstLight R E WA R D S

FIRSTLIGHTFCU.ORG/REWARDS Members account must be active and in good standing at the time of earning and/or redeeming points. Members points will be disqualiďŹ ed or requaliďŹ ed for members on a monthly basis before points are awarded for the month. Points can be redeemed for a cash deposit to the member’s account, fees reversals, loan rate discounts or a rate increase on member’s share certiďŹ cate. Points cannot be transferred to another account. Rate reductions are not available on Credit Cards, Share/CD Secured loans, or Title loans. Debit card purchases qualify to earn points. Excluded are any type of transaction done at an ATM or cash advances. If previously qualiďŹ ed transactions are reversed, points will be removed. Credit card sale purchases qualify to earn points. Balance consolidations, cash advances, convenience checks, fees and interest do not earn points. If previously qualiďŹ ed sale transactions are reversed, points will be removed. For full details on Rewards Program, please review the Rewards Program Terms and Conditions found in the Rewards widget within Online Banking or contact us for a copy. Federally Insured by NCUA.

U niversity Partnerships We are excited to announce our new partnerships with two major universities in the communities we serve.

TEXAS TECH SELECTS FirstLight Federal Credit Union NEW Self-service branch coming soon!

A new self-service branch location will open inside of Texas Tech University Health Sciences Center in El Paso serving the students, faculty, and the community. Featuring the latest technology with extended hours, on-the-go members can check balances, apply for a loan, and even open new accounts with our seasoned member experienced representatives through our Live Video Banking.

Membership Eligibility Requirements Apply. Federally Insured by NCUA. Equal Opportunity Lender.

We are better together

FirstLight’s Texas Tech Virtual Center Will Offer:

INTERACTIVE VIDEO TELLERS WITH EXTENDED HOURS

LIVE VIDEO BANKING WITH A LOCAL MEMBER EXPERIENCE REPRESENTATIVE

ONLINE BANKING CENTER 24/7 ATM

More details coming soon!

Visit FirstLight.FCU for updates.

NM State Debit Card available later this year!

GO AGGIES! Visit FirstLightFCU.org for updates.

SIMPLIFY YOUR LIFE GET OUT OF DEBT Apply for a Loan Today!

Visit FirstLightFCU.org/apply.

# FirstLightGivesBack THE Great Khalid Foundation We were honored to partner with Kiss FM and other local businesses to sponsor The Great Khalid Foundation’s Back to School Drive through the month of August. In fact, the Credit Union had team members handing out back packs to nearly 350 sixth graders at the SSG Manuel R. Puentes Middle School.

Coming in November, FirstLight will partner with The Great Khalid Foundation to serve 1,000 families Thanksgiving dinners.

If you would like to learn more or donate, visit thegreatkhalidfoundation.org for more details.

International Credit Union Day Thursday, October 15th Inspiring Hope for a Global Community Every year, in October, we come together to celebrate International Credit Union Day (ICU Day). The purpose of this day is to raise awareness about what it means for members around the world to have a credit union as their preferred ďŹ nancial partner. This year’s global pandemic has been very trying for many communities around the world, but credit unions stayed true to their cooperative values. People helping people.

FirstLight Community Foundation Announces 2020 Scholarships The FirstLight Community Foundation is proud to announce the 2020 Scholarship recipients from both the El Paso and Las Cruces Communities:

This year’s ICU Day theme “Inspiring Hope for a Global Community,â€? echoes how credit unions contribute to a brighter future by providing ďŹ nancial empowerment to helping people all over the world through education, ďŹ nancial services and support.

Texas Tech Parent Association and FirstLight award Julian Chavez a scholarship.

Board Elections Update The Nominating Committee would like to thank the members who submitted interest in serving on the Board of FirstLight Federal Credit Union for the 2021 election. The Committee is in the process of reviewing the applications that were submitted by the deadline of August 31, 2020. It is the duty of the Nominating Committee to nominate at least one member for each vacancy and determine that the members nominated are agreeable to placing their names in nomination and will

EARLY WITHDRAWAL WITH NO PENALTY

accept office, if elected. Their selection will be announced at a later date.

There will be opportunity for members who are not selected by the Committee, but eligible to run, to obtain nominations by petition.

Nominations by petition must be made at least 75 days before the annual meeting, and signed by 1% of the members, with a minimum of 20 and a maximum of 500.

In lieu of the pandemic and COVID-19 challenges, FirstLight understands that your needs have and continue to change. To assist you and your family, the Credit Union is waiving the early withdrawal penalty on Certificates for a limited time. If you would like to discuss this or perhaps even an emergency loan, please do not hesitate to contact one of our friendly Member Advisors at 800.351.1670. You can also reach us by using any of our interactive services that includes Live Video Banking, Live Chat on our secure online banking platform or even from the convenience of your mobile device.

FirstLight is an Equal Opportunity Lender. Standard data rates may apply for use of any of our interactive services.

The Return of Conservative Investing

How to use CDs and annuities to get back on track

Join us for an Educational Seminar How can conservative investments help you face today’s economic risks?

What are the differences between CDs and annuities?

What are the different types of annuities?

How do you decide which conservative investment is right for you?

November 11 at 6:30 p.m.

VIRTUAL SEMINAR FirstLight Federal Credit Union

For reservations: Dianne Grant 915.564.3271 Dianne.Grant@cunamutual.com Cristal.Montanez@cunamutual.com

Space is limited.

Call today!

This workshop is educational only and is not investment advice. If you need advice regarding your financial goals and investment needs, contact a financial advisor. There are distinct differences between annuities and certificates of deposit. Most certificates of deposit are short-term investments. Some of the products featured in this workshop are annuities and are sold by prospectus.

Annuities are long-term insurance products designed for retirement purposes. Many registered annuities offer four main features: (1) a selection of investment options, (2) tax-deferred earnings accumulation, (3) guaranteed lifetime payout options, and (4) death benefit options. Before investing, you should consider the annuity’s investment objectives, risks, charges and expenses. The prospectus contains this and other information. Please read it carefully. To obtain a prospectus, contact your advisor, log onto membersproducts.com or call 888.888.3940.

CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates. Annuities are issued by CMFG Life Insurance Company (CMFG Life) and MEMBERS Life Insurance Company (MEMBERS Life) and distributed by their affiliate, CUNA Brokerage Services, Inc., member FINRA/SIPC, a registered broker/dealer and investment advisor, 2000 Heritage Way, Waverly, IA, 50677. CMFG Life and MEMBERS Life are stock insurance companies. MEMBERS® is a registered trademark of CMFG Life. Investment and insurance products are not federally insured, may involve investment risk, may lose value and are not obligations of or guaranteed by any depository or lending institution. All contracts and forms may vary by state, and may not be available in all states or through all broker/dealers.

Representatives are registered, securities sold, advisory services offered through CUNA Brokerage Services, Inc. (CBSI), member FINRA/SIPC , a registered broker/dealer and investment advisor, which is not an affiliate of the credit union. CBSI is under contract with the financial institution to make securities available to members. Not NCUA/NCUSIF/FDIC insured, May Lose Value, No Financial Institution Guarantee. Not a deposit of any financial institution.

FR-3220353.1-0820-1120