FIU CFL Impact Report 2016

Center for Leadership

Impact Report 2015-2016

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RANKED

1

#

2016 for

Executive Leadership Development

by Leadership Excellence and HR.com

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Better Leaders.

Better World.

The Center for Leadership at Florida International University is dedicated to exploring leadership thought and practice through g Research:

Advancing the state

of the art

g Education:

Leveraging research and practice to develop organizational leaders, and

g Engagement:

Providing access to and disseminating leadership ideas as widely as possible.

For leaders to position themselves to make better decisions more often, to get the best out of themselves and others, and to deliver results, Center programs focus on two epicenters of leadership development; self-insight and developable skills.

The Center for Leadership faculty and staff are dedicated to exploring leadership thought and practice through continuous research, providing opportunities for leaders to develop keen self-insight, and teaching leadership competencies that will equip them to meaningfully transform their organizations and their societies. Through our research, executive development programs, and community engagement opportunities, we are building better leaders for a better world.

Center for Leadership team

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FIU Center for Leadership

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Leadership is hard – but we can get better at it.

These two points guide our work each and every day. As we complete another year, we are once again honored to have met so many great leaders who want to be even better. CEOs, Directors and Principals; senior leaders, emerging leaders and new leaders, each one has contributed to giving us a better understanding of the ever-evolving needs of effective leaders. Our research, our program curriculum and our engagement events are designed to support these leaders across industries and organizations to be ever more effective.

In this report, we salute all those leaders who are making extra-ordinary contributions not only in their organizations, but in our communities.

They are part of a growing movement to embrace leadership as a key competency in delivering results across industries from healthcare to finance, to public education. Our featured alumni, Gail Daley, Lloyd DeVaux, Milady Cervera, and Rouben Yaghdjian, are representative of all the leaders who are committed to leading with insight, expertise and character.

One of our alumni, Lloyd Devaux, summed up our view of leadership development well. He told us, “Regardless of how skilled you are at doing something, if you can effectively lead 10 people to perform that activity, you will be many times more productive.” We are confident that the multiplier effect of our work with leaders grows each year and that our vision of equipping better leaders in order to build a better world is, indeed, not only our work, its also our calling.

BOARD OF ADVISORS 2015-2016 Manuel Gonzalez Board Chair, President, MGM Consulting, Former Vice President, Global Operations, Procter and Gamble Peter Montadas Board Vice Chair, President and Co-Founder, Momentum Consulting Corporation Shawn Berg Vice President and Chief Technology Officer, JM Service Center Joseph Caruncho Chief Executive Officer, Genuine Health Group, LLC Adriene McCoy Corporate Vice President and Chief Human Resources Officer, Baptist Health South Florida Harve A. Mogul President and Chief Executive Officer, United Way of Miami-Dade Roberto Muñoz President, South Florida Region, BBVA Compass Bank Gilberto Neves President and Chief Executive Officer, Odebrecht USA Construction Juan Ortiz Chief Executive Officer, Sonas Home Healthcare

Mayra E. Beers, Ph.D. Director of Strategy John S. and James L. Knight Research Fellow

Nathan J. Hiller, Ph.D. Academic Director Associate Professor, Management and International Business

Chris Paterson, Ph.D. Chief Executive Officer, Sunshine State Health Plan Lourdes Rivas Chief Executive Officer, Simply Healthcare Beesham Seecharan Managing Director and Associate General Counsel, Goldman, Sachs & Co.

Better Leaders. Better World.

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RESEARCH

Advancing leadership studies As industry, education, health care and governance evolve with new technology and globalization, the field of leadership studies is continually evolving. The Center for Leadership has established a national reputation for cutting-edge research that engages critical questions in the field to inform and transform leadership practice. Through collaboration with key strategic partners and academic thought leaders around the world, Center research encompasses the spectrum of leadership studies, from business and medicine to international relations and public administration. During the 2015-16 fiscal year, The Center hosted two major research events: the fifth annual Leadership Research Colloquium and The Alvah H. Chapman Jr. Outstanding Dissertation Award. These events drew participants and scholars from around the world.

The Alvah H. Chapman Jr. Outstanding Dissertation Award Incentive Pay for Group Effectiveness Ongoing research by Rutgers University Assistant Professor, Dr. Joo Hun Han, examines the intersection between leadership and human resource practices with focus on their joint effects on employee attitudes, emotions, and performance at multiple levels. Dr. Han’s paper won this year’s Outstanding Dissertation Award given his research’s potential to contribute to leadership knowledge and future research in this area. This award is presented in partnership with the Network of Leadership Scholars, a part of the Academy of Management.

Dr. Joo Hun Han

21

Submissions;

18 universities; 6 countries

Winner: Dr. Joo Hun Han, Assistant Professor Rutgers University

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FIU Center for Leadership

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Partners in Advancing the State-of-the-Art Academy of Management Network of Leadership Scholars Leadership Excellence HR.com The Alvah H. and Wylene P. Chapman Foundation

The Leadership Research Colloquium Leading Groups Just Requires Common Sense…Right?

The fifth annual Leadership Research Colloquium was held in April 2016, with nearly 100 faculty, students and community representatives in attendance. The theme “Leading Groups Just Requires Common Sense…Right?” showcased current leadership research by Dr. Joo Hun Han, Assistant Professor at Rutgers, The State University of New Jersey and winner of The 2015 Alvah H. Chapman Jr. Outstanding Dissertation Award; Dr. Mark Macgowan, Professor and Associate Dean in the Robert Stempel College of Public Health and Social Work at Florida International University; and Georgia Institute of Technology doctoral candidate Raquel Asencio whose research interests include teams, multiteam systems, collective identity, and social network analysis.

Dr. Mark Macgowan, Presenter

The Colloquium was moderated by Dr. Nathan J. Hiller, Academic Director for the Center for Leadership and Associate Professor in the College of Business at Florida International University.

Raquel Asencio, Presenter

Dr. Nathan J. Hiller, Academic Director, Center for Leadership, introduces the panel for the 2016 Leadership Research Colloquium.

Better Leaders. Better World.

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EDUCATION

Combining theory and application for better leaders In 2015-2016, more than 400 individuals representing over 80 organizations from around the world participated in our immersive leadership development programs. The participants consistently evaluated The Center’s programs above 4.5 on a five-point rating scale. Coupled with the undergraduate and graduate learning opportunities we provide, The Center’s education programs are making significant strides in strengthening leadership in our community and beyond. Dr. Nathan J. Hiller, Associate Professor of Management and International Business at FIU, oversees all academic content for all open enrollment or custom-designed programs, in his capacity as Academic Director for The Center.

In February of 2016, The Center’s executive programs were again ranked #1 among openenrollment executive development programs in the nation by Leadership Excellence, a publication of HR.com.

NEW

for open-enrollment programs, Including:

Banesco Banco Universal C.A Brunswick Corporation Communications International Inc. In 2016, the Center for Leadership programs received official designation for Continuing Education Units (CEUs) and SHRM Professional Development Credits.

412

New Partners

New Alumni

200%

participation increase from previous year

Link Construction Group, Inc. Perry Ellis International

87

Organizations served

SOHO Beach House

Custom Workshops designed for specific organizations, including:

Center for Disease Control and Prevention (CDC) Federal Emergency Management Association (FEMA) Miami Music Project (MMP) Miami-Dade County Public Schools (M-DCPS) University College of the Cayman Islands (UCCI)

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FIU Center for Leadership

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Program Alumni Spotlight More than

50

MILADY CERVERA

program alumni from Baptist Health of South Florida to date

When Milady Cervera came to The Women Leaders Program (formerly titled “Women on the Move”) at the Center for Leadership in 2010, she was already a proven leader in her field. Her career at Baptist Health of South Florida which started in 1999 had resulted in her position as Business Manager for their South Miami Heart Center.

Since participating in The Center’s program, Milady has earned two additional promotions. First, she was named as Director of Operations for Baptist Health and within a short period of time was announced as their Assistant Vice President of Operations.

“In many ways, the women’s program at the Center for Leadership was instrumental in helping me advance,” Milady says.

NEW The Senior Executive Leaders Program In May 2016, The Center launched The Senior Executive Leaders Program designed for individuals with substantial experience and significant responsibilities, who may also be preparing for the C-Suite. Fourteen executives participated in the inaugural cohort, representing major institutions such as Adonel Concrete, Daikin Applied, Perry Ellis International, Simply Healthcare, Sunstate Bank, and Miami-Dade County Public Schools.

The program was a tremendous success with an average participant overall rating of 4.77.

“First, participating in this program was an outstanding opportunity for me to work with other women in similar leadership roles and some in higher positions than mine such as CEOs or Vice Presidents. I was inspired seeing how other women had achieved their goals and I resolved to formulate and then attain goals for myself. Great motivation!”

Milady says that through the women’s program at The Center she learned valuable techniques, especially gaining methods as to how to strategically align herself in her organization. She also learned important research-based recommendations for leading a staff, how to leverage her strengths and how to sharpen her decisions – skills that she immediately began to utilize at Baptist Health.

When asked if she would recommend this women’s program to others, Milady’s quick response is “Absolutely. Without a shadow of a doubt.”

She adds, “The Center for Leadership gives us a safe environment to discuss issues that are particularly important to women leaders,” she says. “Participating in a program just for women is an uncommon and quite valuable opportunity. I am certainly grateful for the opportunity.”

The inaugural class of The Senior Executive Leaders Program, Spring 2016

Better Leaders. Better World.

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Program Alumni Spotlight

LLOYD DEVAUX Lloyd DeVaux, President and CEO at Sunstate Bank, believes firmly that people aren’t born leaders. Rather, leadership must be developed – and development is a continual process, he says. So, it’s no surprise that Lloyd himself participated in The Senior Executive Leaders Program at The Center for Leadership at FIU.

Dr. Joyce J. Elam, Faculty Director, The Women Leaders Program, welcomes the 2016 cohort.

As a graduate of Harvard Business School’s Owner/President Management (OPM) program, a three-year commitment, Lloyd was looking for local leadership development opportunities not only to increase his own abilities, but also to be used for developing the leaders in his organization.

“The Center’s Senior Executive Leaders Program was very well done,” he says with enthusiasm. “The program was diverse

in terms of topics and the faculty members are excellent at staying on point, something that’s valuable in an intense program.”

Lloyd reports, “I brushed up on some important leadership skills that we tend to forget as time goes by – such as listening well – and learned valuable new insight in the leadership field, important information about what works and what doesn’t.”

Having leadership development be researchbased is important to Lloyd. “Plus, I was impressed that the faculty at The Center knows so well how to put research into practical terms that leaders can use right away,” he adds.

Lloyd is pleased he discovered the Center for Leadership and will be sending a team leader at Sunstate Bank to The Women Leaders Program at the Center for Leadership in 2017.

“Leadership development is essential, I always tell my team,” he says. “Regardless of how skilled you are at doing something, if you can effectively lead 10 people to perform that activity, you will be many times more productive”.

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FIU Center for Leadership

The Women Leaders Program The Women Leaders Program drew more than 20 women leaders from around the world for its 14th cohort. Led by Dr. Joyce J. Elam, Dean Emeritus of the College of Business, the program is based on The Center’s contemporary leadership competency model, a strong focus on leveraging strengths, and conversations specific to women in industry. Launched in fall of 2007, the program now has more than 300 alumnae.

The High-Potential Leaders Program The High-Potential Leaders Program continues to grow in popularity, registering 30 executives for the fall 2015 sessions. Several companies including BankUnited, Carnival Corporation, Daikin Applied, Sunshine State Health Plan and Ryder Systems, opted to send multiple participants for this high impact program.

NEW The Leadership Essentials: A One-Day Workshop realized its inaugural class in the fall of 2015 with more than 50 participants registering. Using The Center’s competency model, The Leadership Competency Builder© and its central principle of Leading Self as the foundation for effective and efficient leadership, this one-day workshop challenges individuals to define for themselves key factors essential for effective leadership.

Participants gave the program and overall rating of 4.77.

SPOTLIGHT: e Impact Report 2015-2016

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Program Alumni Spotlightt

GAIL DALEY

Garth D. Headley (front center), Program Director, The Leadership Labs, surrounded by the Miami Fellows XIII.

First International University Partnership, UCCI The Center for Leadership and University College of the Cayman Islands (UCCI) have entered into a partnership to deliver UCCI’s Certificate in Global Leadership program at their campus in Grand Cayman. The certificate program, designed for senior executives in business and government, was facilitated by faculty from both FIU and UCCI, and marks the first time that the FIU Center for Leadership partnered with another university to deliver its executive leadership content.

The first series of session began in October 2015 with four FIU affiliated faculty individually traveling to UCCI, through January 2016, to facilitate various sessions. Presenters included The Center’s Director, Dr. Mayra Beers, and Academic Director, Dr. Nathan J. Hiller, as well as Dr. Galen Kroeck and Dr. Hock-Peng Sin, Professor and Assistant Professor respectively in FIU’s Department of Management & International Business.

The first cohort included 14 professionals from the small island’s public sector industries.

“You have to get out of the weeds occasionally, moving out of your own comfort zone,” advises Gail Daley of Sunshine Health, a Florida Medicaid health plan and a whollyowned subsidiary of Centene Corporation.

Gail herself did just that in 2015 when she participated in The High-Potential Leaders Program (HPL) at the Center for Leadership.

The prior year she had participated in The Center’s Women Leaders Program. Gail now serves as Vice President of Operations for Sunshine Health, with a matrix team of over 200 people supporting the product.

“Most leaders have a perception of how they lead but The High-Potential Leaders Program helped me get a clearer focus on my own leadership style and how other people see me as a leader,” shares Gail. “I learned how to use my strengths to get the best out of other people on my team.”

She also shares how The High-Potential Leaders Program showed her the value of networking and she, subsequently, joined a couple of professional healthcare organizations. This program at the Center for Leadership was definitely impactful.”

With a master’s degree from FIU in Health Services Administration, Gail appreciated learning research-based information that is the foundation of The Center’s program.

“Across different markets and different organizations, you can certainly pull from various situations because there are core leadership experiences that translate across the spectrum,” she says. “You learn information that will help in your current role – and that you can use throughout your career.”

Dr. Mayra E. Beers, Director, Center for Leadership, presenting at University College of the Cayman Islands, Grand Cayman.

Better Leaders. Better World.

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EDUCATION continued

Program Alumni Spotlight More than

ROUBEN YAGHDJIAN

420

Teach Rouben Yaghdjian something new and chances are he’ll put that knowledge to work right away.

program alumni from

M-DCPS

In 2013 Rouben was principal of Hialeah Gardens Elementary School and attended the Miami-Dade County Public Schools’ Leadership Program at the Center for Leadership. Soon after, in his opening address to the staff to start off a new school year, Rouben changed the way he presented himself to his team.

to date

“I had learned through The Center’s program that in order to make connections with your staff, you have to share your own story, your own life experiences,” Rouben says. “In my opening address, I talked about why I valued education, using examples from my life.”

Miami-Dade County Public Schools Leadership Development Programs

164

7

With a record participants over custom designed workshops and programs, The Center continued to deepen our partnership with Miami-Dade County Public Schools. Center offerings now include programs for multiple professional levels of the organization including principals, assistant principals and teacher leaders. Additionally, at least two senior administrators attend each of our open-enrollment programs- allowing for interaction with executives from various industries around the world.

136,000+ Direct student impact of 95 M-DCPS schools participating in Center programs

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FIU Center for Leadership

Rouben says as a result of putting himself “out there” more, he became more connected to his staff. “From Day One, I had always been approachable with an open-door policy.

But after using the skills garnered from the Principals Program, my connection to staff members greatly increased,” he says.

He credits the knowledge he gained from the Principals Program as helping him achieve a significant promotion. In 2015 Rouben became Administrative Director of Leadership Development of the entire Miami-Dade County Public School system.

“With the skills I learned at The Center I was able to build a better leadership team at my school which made it more successful – which made it be recognized,” recalls Rouben, now in his 19th year with the school system.

Rouben says there is a significant difference between the development opportunities he had in the past and what The Center offers.

“Previously, the professional development I had been exposed to was centered more around compliance issues, pedagogy and the like,” he says. “But FIU’s Center for Leadership principals program taught me the ‘soft skills’ I had never been really trained in: how to communicate clearly, how to build a strong leadership team, decision-making skills and other topics. Knowing these skills has been very valuable to me, and has definitely impacted my career.”

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Online Reach

45 6

countries

continents

10,700+ f followers on

2.4 M estimated number of people reached through all e-outreach campaigns combined

lead.fiu.edu

35,000 page views

13,800 visits

i 3,886 members

9,000

John S. and James L. Knight Foundation Mercantil Commercebank Miami-Dade County Public Schools The Miami Foundation University College of the Cayman Islands FIU Honors College

new visits

Better Leaders. Better World.

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Partners in Advancing Leadership Development

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ENGAGEMENT

Inspiring community dialogue on leadership As we advance the research, teaching and practice of visionary leadership, The Center also inspires thought-provoking dialogue within the community by showcasing influential leaders and leadership scholars at our open lectures and special events. The Leadership Lecture Series features worldclass, accomplished and influential leaders with expertise ranging from business and philanthropy to public service and academic research. Since 2011, we have hosted 28 speakers and more than 4,600 have attended the lectures and Q&A sessions, making them these lectures a signature event at FIU. Through The Emerging Leader Lecture, The Center also recognizes a new generation of leaders who are providing innovative solutions to social and business challenges and improving the quality of life in our community. The Miami Leadership Dialogues provide a forum to discuss some of the most pressing issues in South Florida. The glowing reviews and feedback from these events demonstrates the significant impact we are making in our outreach efforts.

The Miami Leadership Dialogues: Harve A. Mogul

The Miami Leadership Dialogues were conceived to provide a platform for influencers in our community to share their ideas on the future of our community. The 2015-16 Miami Leadership Dialogues featured Harve A. Mogul, President and Chief Executive Officer of the United Way of MiamiDade and was presented in collaboration with FIU’s Office of the President and External Relations. With more than 100 guests in attendance, Mr. Mogul highlighted the importance of individual citizens becoming engaged in their communities by bringing their values, knowledge, and skills to make a difference for future generations.

Harve A. Mogul

The Emerging Leader Lecture: Vance Aloupis The Emerging Leader Award recognizes young, dynamic leaders working in our community and is provided with the generous support of the Alvah H. and Wyline P. Chapman Foundation. The 2015-16 recipient, Vance Aloupis, serves as the Chief Executive Officer of The Children’s Movement of Florida. In April 2016, Mr. Aloupis spoke to a crowd of more than 130 community members and FIU students, faculty and staff at the inaugural Emerging Leader Lecture.

Mr. Aloupis spoke about his vision for the future of The Children’s Movement of Florida and what he’s learned (and how he’s grown) from the many struggles and successes that come from the pursuit of building a social movement in our community.

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FIU Center for Leadership

Vance Aloupis (center) accepts The Emerging Leader Award presented

by Dale Chapman Webb of the Alvah H. and Wyline P. Chapman Foundation and Beesham Seecharan, Managing Director & Associate General Counsel, Goldman, Sachs & Co, and a member of the Board of Advisors for The Center.

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George Feldenkreis, Executive Chairman, Perry Ellis International, fields questions from students after his presentation for The Leadership Lectures series.

Engagement Highlights:

The Leadership Lecture Series The 2015-16 Leadership Lecture Series brought three world-class speakers from around the world, who shared the latest ideas in the field of leadership research or their own experiences at the helm of their organizations.

The Center’s partnership with The Honors College at FIU ensures that leadership topics become a key part of the development of our graduates from all colleges at the university. Students receive honors credits for attending our lectures which are needed to graduate as an Honors Student.

More than 270 honors students attended lectures during 2015-16, resulting in more than 800 credits being award to students and cementing the lectures as a premium source for students to earn needed credits.

The Center also collaborates with FIU’s Department of Human Resources to grant professional development hours for FIU employees who attend Center events. FIU employees received 380 hours of professional development for attending Center events in 2015-16.

950+

Number of attendees for Center lectures and special events

8 Guest speakers

500+ George Feldenkreis

Deborah Ancona, Ph.D.

Rizal Bragagnini

Chairman and CEO of Perry Ellis International

Director, MIT Leadership Center at Sloan School of Management

Founder and CEO, General Manager at Sudamericana de Fibras S.A., Autónomo.

Student Attendance

380 FIU Professional Development Credits

The Leadership Lectures remain free and open to the general public, thanks to the the generous support of

800 FIU Honors Credits

Better Leaders. Better World.

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About FIU: Florida International University is classified by Carnegie as a “R1: Doctoral Universities - Highest Research Activity” and recognized as a Carnegie Community Engaged university. It is a public research university with colleges and schools that offers bachelor’s, master’s and doctoral programs in fields such as business engineering, computer science, international relations, architecture, law and medicine. As one of South Florida’s anchor institutions, FIU contributes almost $9 billion each year to the local economy and is ranked second in Florida in Forbes Magazine’s “America’s Best Employers” list. FIU graduates are consistently among the highest paid college graduates in Florida and are among the leaders of public and private organizations throughout South Florida. FIU is Worlds Ahead in finding solutions to the most challenging problems of our time.

FIU emphasizes research as a major component of its mission with multiple state-of-the-art research facilities including the Wall of Wind Research and Testing Facility, FIU’s Medina Aquarius Program and the Advanced Materials Engineering Research Institute. FIU has awarded more than 220,000 degrees and enrolls more than 54,000 students in two campuses and centers including FIU Downtown on Brickell, FIU@I-75, the Miami Beach Urban Studios, and Tianjin, China. FIU also supports artistic and cultural engagement through its three museums: Patricia & Phillip Frost Art Museum, the Wolfsonian-FIU, and the Jewish Museum of Florida-FIU. FIU is a member of Conference USA and more than 400 student-athletes participating in 18 sports.

For more information about FIU, visit www.fiu.edu.

Center for Leadership Florida International University Modesto A. Maidique Campus 11200 SW 8th Street, MARC 326 Miami, Florida 33199 Phone: (305) 348-LEAD (5323) Email: lead@fiu.edu

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FIULEAD

Our thanks to FIU External Relations - Design Services for their support and work on this project.

Art Director and Graphic Designer: Oscar Negret. Production Manager: Shannon Hanson Project Director: Garth D. Headley CFL_16497-2-17

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