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Procedures & Protocols
On this page you’ll find the most up-to-date information regarding the procedures and protocols in place for Club operations. We appreciate your support and commitment to the health and safety of one another and our associates. By working together and adhering to county ordinances and CDC recommendations, we are optimistic that we are doing everything possible to keep members and associates safe. Please contact the Clubhouse at 816.746.0200 if you have any questions.
THE NATIONAL AND DEUCE CLUBHOUSE DINING
The National’s Mixed Grill, Dining Room and Veranda are open for member dining, BY RESERVATION ONLY, in two-hour windows. Limited dining is available and the Watson Library is closed. Please check in at the Concierge desk no earlier than 10 minutes prior to your reservation time. No reservations are required for The Deuce Grill. To-go orders must be placed no later than 30 minutes prior to closing so that our staff has time to prepare your meal.
National Clubhouse Hours Deuce Clubhouse Hours
Monday: Closed Monday: Closed Tuesday: 11a to 8p Tuesday: 11a to 7p
Wednesday: 11a to 8p Wednesday: 11a to 9p
Thursday: 11a to 9p Thursday: 11a to 9p Friday: 11a to 9p Friday: 11a to 9p
Saturday: 11a to 9p Saturday: 11a to 7p Sunday: 11a to 7p Sunday: 11a to 7p
PROTECTING MEMBERS AND STAFF
The following protocols are in place at both The National and The Deuce. These procedures will be strictly enforced: Mandatory daily temperature checks for all associates, members and guests entering the facilities. Anyone with a temperature of 100.4 or higher will be denied entry. All associates will wear face masks at all times. Members and their guests are required to wear a mask in accordance with Platte County's mask ordinance while inside the buildings (except while eating or drinking). Associates will wash and sanitize their hands frequently throughout service. Tables and chairs will be sanitized after each seating. Linen tablecloths at The National Clubhouse will be changed after each seating. Disposable menus will be used. Straws and condiments available upon request. Only contact-less payment via member charge is allowed Clubhouse restroom touch-points are sanitized regularly throughout the day, according to CDC guidelines. All members and their guests must maintain proper social distancing while in the buildings and on the patios.
Members must also maintain proper social distancing while in line for the Snack Bar or restrooms at the Pool. If you are sick, please stay home. Practice diligent personal hygiene. Wash your hands.
GOLF OPERATIONS
The National Golf Shop and golf facilities are open with the hours of operation and procedures in place: Golf Shop hours: Tuesday through Sunday 7a to 7p. Practice Facilities hours: Tuesday through Sunday 30 minutes prior to first tee time until 7p. Access The National Golf Shop made through the back
Golf Shop entrance or the main Clubhouse entrance. Access The Deuce Golf Shop through the entrance closest to the first tee. All members and their guests are required to wear a mask in accordance with Platte County's mask ordinance. All members and their guests must maintain proper social distancing while in the buildings. All members and their guests will have their temperature taken upon arrival. Anyone with a temperature of 100.4 or higher will be denied entry.
THE FITNESS CENTER
The following procedures will be strictly enforced: The Fitness Center is open from 5a to 10p daily. Members no longer need to register for group exercise classes in advance on the Calendly website. Members will be signed in by the instructor upon arrival to class. Vinyasa Yoga will continue to take place at The National
Clubhouse on Mondays at 9a. Equipment is provided but bringing your own mat and equipment is encouraged. Bootcamp will continue to be held on Wednesdays and
Fridays at 7:15a at The National Tennis Courts. Mind Body Balance returns on Tuesdays and Thursdays at 7:30a at The National Clubhouse. The minimum age to use the Fitness Center is 14. All children under 14 must be accompanied by an adult. Proper athletic attire and closed toed athletic shoes must be worn. Bathing suits and sandals will not be permitted. Sign in at the front desk and log your temperature upon arrival. This will be strictly enforced. Members only; no guests allowed. NO EXCEPTIONS. Members may access the facilities using their key fob. Showers, water fountain and towel service are not available. The water bottle filling station is still active. Members must maintain a six-foot radius between other members at all times. Due to Platte County ordinance, masks must be worn when social distancing is not possible. All equipment must be wiped down before and after each use with the provided wipes. Contact Drew at 401.316.5659 to schedule your personal training sessions.
The National Clubhouse
Golf Shop
816.741.0634
Steve Shrawder
Lori Pillatzke
Gary Sailer, CGCS
Nic Ingram
Josh Nahm
Kyle Golos
PGA Head Golf Professional 303.808.0869 kyleg@thenationalgolfclub.com
Jack Meyers
Tammy Halstead
Andrew (Drew) Tanner
Carolina Mayorga-Perry
Jill Saura
Licensed Massage Therapist 816.820.5455 jills@thenationalgolfclub.com
Matt Bashara
Chief Operating Officer mattb@fivestarlifestyles.com
These National and Deuce associates are celebrating a company anniversary this month.
Please help us congratulate these team members!
Tammy Halstead — 10 years Gary Shirley — 5 years Kate Alvarado — 3 years
COVER PHOTO
Thanks to Spencer Roberts for taking and sharing this glorious photo of fall at The National, taken in 2019.
If you have a “cover-worthy” photo of the course or Clubhouse that you personally took, please email it to:
Diana Miller Cooper Communications and Marketing Leader dianac@thenationalgolfclub.com
