MInistry of Communication & Technology

Ministry of Communication Technology

MINISTERIAL PLATFORM Presented By THE HONOURABLE MINISTER OF COMMUNICATION TECHNOLOGY MRS OMOBOLA JOHNSON Tuesday, May 22, 2012

Creation of the Ministry • Bifurcation of Ministry of Communications FMCT

NCC

NITDA

NIPOST

Information

GALAXY BACKBONE

&

NIGCOMSAT

The Ministry inherited three (3) agencies and two (2) Limited Liability Companies © 2012. Federal Ministry of Communication Technology

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The Ministry Mandate • To leverage Information and Communication Technology for national socio-economic development

Š 2012. Federal Ministry of Communication Technology

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The Nigeria ICT Industry - a high growth industry

• Nigerian ICT sector was the fastest growing sector of the Nigerian economy in 2010 and 2011, contributing 5.46% to GDP in 2011 Š 2012. Federal Ministry of Communication Technology

Source: NBS

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The Nigeria ICT industry - a high growth industry Contribution of ICT Industry to GDP

Legend

~5.46%

Converged Services (Data, voice & media) Transaction Services

High growth

Medium growth

Infrastructure Service Providers

Value Added Services

Training & Education

Mobile Network Operators

Low growth

Device Assembly

Device Sales & Distribution Access Provision

Device Maintenance & Repairs

Satellite Operators

Internet Service Providers Research & Development

Call Center Operations

Software Maintenance & Support

Software Installation & Customization

Software Sales & Distribution

Annual Maintenance & Support (servers & storage)

Fixed Wire-line Operators

Equipment Sales & Distribution

Fixed Wireless Operators

Equipment Assembly Equipment Maintenance & Repairs

Support Services

Infrastructure Services

Business Process Outsourcing

Software Development

Š 2012. Federal Ministry of Communication Technology

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Nigeria ICT Industry – Local Content • However, domestic value added/local participation in key areas is sub-optimal.

– Uncompetitive playing field • Duties and taxes on finished and locally manufactured goods

– Difficult environment manufacturing

– Consumer preference for global vs local brands © 2012. Federal Ministry of Communication Technology

Local Computer Manufacturers

30% Foreign Computer Manufacturers

70%

for

• Infrastructure • Logistics • skills

Over N59bn transferred out in purchase and maintenance of Software

NIGERIA COMPUTER MARKET SHARE 2011 (690,000 units)

SIM Card Production Outside the Country

100%

Mobile Phones Imported

100% 6

Nigeria ICT Industry – ICT Penetration • There is over 7.78Tb of Internet Capacity on the shores of Nigeria from four (4) main Undersea Fibre Optic cables • 50,000km of fibre optic cable • 18,000 base transceiver stations © 2012. Federal Ministry of Communication Technology

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The Nigeria ICT Industry - ICT Penetration • We are challenged in getting this capacity inland – 58% mobile penetration, which when compared to other African countries reflect the need for growth – Internet users are about 52 million – Internet subscription is about 3.6% – Internet penetration is 33% – Broadband penetration is 6% – Average internet download speed is 1.38Mbps

© 2012. Federal Ministry of Communication Technology

Source: World Bank

58% Nigeria 8

The Nigeria ICT Industry - Leveraging ICT for socio-economic development

• Most Nigerians are excluded from the growth and development that can be aided by information and communication technology Health

Agriculture

Š 2012. Federal Ministry of Communication Technology

Education

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The Nigerian ICT Industry – Quality of Service

• Quality of Service Audit Report for GSM Operators (March & April 2012)

Legend CSSR: Call Setup Success Rate CDR: Call Drop Rate HoSR: Handover Success Rate © 2012. Federal Ministry of Communication Technology

SDCCH: SD CCH Congestion Rate CCR: Call Completion Rate TCHCoNG: TCH (Assignment) Congestion Rate 10

The Priorities of the Ministry are therefore INFRASTRUCTURE INCLUSIVE DEVELOPMENT JOB CREATION E-GOVERNMENT

 Connecting Nigeria • Speed and Quality of Service (QoS)  Connecting Nigerians • Bridging the Digital Divide  Local Value Added • Domestic Participation in the New Economy

 Transparency & Efficiency in Governance & Citizen Engagement

SUSTAINING A SOUND REGULATORY ENVIRONMENT © 2012. Federal Ministry of Communication Technology

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Infrastructure:

Connecting Nigeria: Achievements Creating an enabling environment for the accelerated roll-out of a robust reliable and cost effective ICT infrastructure to increase citizen access to ICTs

- Efficient Spectrum Allocation - Federal Right of Way approval - Site Approval for Base Stations

- State and Local Government Right of Way approvals - Multiple and Illegal Levies and Taxes - Indiscriminate closure of base stations / willful damage to fiber optic cables - Interconnecting existing Fiber Optic Backbone - Critical National Infrastructure Build Š 2012. Federal Ministry of Communication Technology

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Infrastructure:

Connecting Nigeria: Achievements • To complement the Fiber connectivity and provide more bandwidth for the nation, the Ministry successfully launched NigComSat-1R satellite on 19th December 2011. NIGCOMSAT-1R is a hybrid satellite for Broadcast, Telecommunications & navigational services with footprints in over thirty-five African countries, parts of Europe, parts of Asia.

• The Satellite would be used to accelerate broadband penetration in difficult-to-reach areas. © 2012. Federal Ministry of Communication Technology

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Inclusive Development: Bridging the Digital Divide: Achievements

• Extending the benefits of ICTs to all Nigerians regardless of demographic or socio-economic status – School Connect Programme • School Access Programme (SAP) for Secondary Schools – Deployed PCs and Internet access to 766 secondary schools

• Tertiary Institution Access Programme (TIAP) – Deployed PCs and Internet access to 193 tertiary institutions

– Public Access Venues • Deployed IT centres in 240 locations across all the six geo-political zones • 146 Community Communications Centres deployed across the country

– Post Offices • Collaboration with CBN to drive digital inclusion and financial inclusion using the post office infrastructure © 2012. Federal Ministry of Communication Technology

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Inclusive Development: Bridging the Digital Divide: Achievements

• Nigeria Research & Education Network (NREN) – In partnership with National University Commission (NUC), World Bank and the TetFund, a 10Gbs fibre optic based network to connect Nigerian Universities to the wider reseach and education universe – Project Phases • Q2 2013 - Phase 1: Connect 36 Federal Universities, 28 OffCampus sites and 12 Medical Colleges • Phase 2: State Universities, Polytechnics and Colleges of Education – Funding • Tetfund • Universal Service Provision Fund • World bankTechnology (STEP B Fund) © 2012. Federal Ministry of Communication 15

Job Creation & Domestic Value Added:

Domestic Value Added: Achievements •

Policy interventions and programmes that will grow the domestic ICT industry, create jobs and increase the contribution of ICT to GDP.

– Federal Government ICT Procurement (2012): • Personal Computers below certain configurations (4Gb Memory, 512Gb Hard disk) must be purchased through Local OEMs • Software and services to be procured only from local firms, multi-nationals with established local presence, local firms with offshore international partners with a demonstrable skills and knowledge transfer process.

– Computer Ownership Programme (to be launched in July 2012) • Partnership between Intel, NUC, NYSC and Ministry – – – – –

N50,000 – N80,000 a unit Discounted Internet service Affordable payback rate (N2,500 – N3,000 a month over 18 – 24 months) 1.5m units per annum by 2014 At least 50% supplied by local OEMs

– ICT Local Content Guidelines • Finalising local content guidelines and policy intervention that will level the competitive field and increase patronage of indigenous companies – Customs duty and other charges » Raw materials vs Finished goods – To be launched Q1 2013 © 2012. Federal Ministry of Communication Technology

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Job Creation & Domestic Value Added:

Domestic Value Added: Achievements • Capacity Building • Telecoms Engineering Centres of Excellence – Train and certify 5,000 Nigerians in Telecom Engineering, IC and related Electronics over a period of 3 Years. This collaboration will  Replace expatriate expertise with highly skilled Nigerians  Increase supply of local highly skilled talent to a fast growing sector  Enhance ICT Industry employment opportunities  First Centre to be up and running Q4 2012

• In Country Cisco Academy for highest certification – CCIE (Cisco Certified Internetwork Expert) – Eliminate exorbitant cost of pursuing CCIE certification overseas – Replace expatriate expertise with highly skilled Nigerians

• Scholarship Scheme for Masters and PhD students in ICT related sector – 111 scholarships awarded for MSc students – 12 awarded to PhD students © 2012. Federal Ministry of Communication Technology

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Job Creation & Domestic Value Added:

Domestic Value Added: Achievements •

ICT Enterpreneurship – Framework for National ICT Incubation centres completed. Incubation Centres will deliver to the incubates: • • • • •

Business and advisory services Research and technology development services Office Space Enterprise counseling Network services

– Two pilot locations to be delivered in Q3 2012 – Private sector managed • •

Calabar (Tinapa Knowledge City) Lagos

– MOU with Nokia Corporation to establish an mlab in Nigeria to support the domestic mobile software industry – Venture Capital Fund for ICT Industry • •

Seed Capital of N500m secured Sourcing matching capital from private sector(local and foreign) – –

•

Local enterpreneurs Silicon Valley and other international funds

Fund will be launched Q3 2012

– Additional jobs projected • 250,000 direct jobs • 750,000 indirect jobs © 2012. Federal Ministry of Communication Technology

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E-GOVERNMENT:

Achievements • Established a robust approach to deploying technology in government (egovernment) – – – – –

Co-ordinated ICT Budgeting process Professional advisory services during project conceptualisation ICT Cadre IT Shared Services Emphasis on project delivery and programme management 1. Connected Government 2. Informed Citizenry

E-GOVERNMENT

3. Online Service Delivery 4. Open Government

© 2012. Federal Ministry of Communication Technology

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E-GOVERNMENT:

A Connected Government: Achievements • A more comprehensive and integrated use of information and communications technology (ICT) in government to provide better response to citizens’ demands, improve service delivery and make administration more efficient.

– 382 MDAs connected in Abuja and other parts of the country – Over 86,089 email addresses deployed for Government on .gov.ng domain names, with 250 websites hosted on .gov.ng platform – Hosts around 200 Servers for more than 94 MDAs – (NAN, Nigerian Army, PENCOM) – Attained ISO 27001 certification in Information Security Management System – Q4 2011/ Q1 2012 – Extension of Government Wide Messaging and Collaboration (GWMC) Technology Platform to provide email services to an additional 70,000 civil servants – Q4 2012 - Create a single, redundant network between Office of the Accountant General of the Federation (OAGF) and MDAs for connecting to Government Integrated Financial Management Information System (GIFMIS) and Integrated Payroll and Personnel Information System (IPPIS) to facilitate the deployment of robust financial systems to all MDAs to improve transparency © 2012. Federal Ministry of Communication Technology

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E-GOVERNMENT:

Informed Citizenry: Achievements

• Establishing a National Government Portal (nigeria.gov.ng) – One-stop single window for Web standard, dissemination of government information, for collaboration and tools for driving civic engagement.

– To enable citizens and other stakeholders to have easy access to information and services being provided by various Ministries, Departments and Agencies (MDAs) through technology channels – Q4 2012 – Deploy National Government Portal to provide one-stop shop for information and services about MDAs, signposting existing MDA Websites – Q4 2013 – Phase Two: Establish all MDAs on the Internet

© 2012. Federal Ministry of Communication Technology

Current Government Web Institutional Presence Ministries with interactive services only – 5.56%

Ministries with interactive and transactional services only - 2.78%

Ministries Without Online Presence 41.6% Ministries with Information Only Services - 50%

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E-GOVERNMENT:

Informed Citizenry • Government Contact Centre – Q4 2012 – Phase 1: Establish a single site of 250 seat Government Contact Centre to render technology-enabled multi channel assistance to citizens on government services, processes and information. Services to render in the Contact Centre will include: • • • • • • •

Telephone Services (in major languages in Nigeria) Web and Live Chat Services SMS Services Email Services Interactive Voice Response Social Media Response Ability to signpost citizens to another services and/or process owners within MDAs

– 2013 to 2015: Establish additional sites throughout the federation © 2012. Federal Ministry of Communication Technology

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E-GOVERNMENT:

Online delivery of government services

• Increase the number of government services that are available online to drive efficiency – Q4 2012: To automate 20 select citizen-facing government processes on National Government Portal – Q4 2013: Integrate most of the local and foreign payment engines to the portal to facilitate online payment for the select government processes and services – 2014 and beyond: Bring additional services online © 2012. Federal Ministry of Communication Technology

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E-GOVERNMENT:

Open Government Partnership (OGP) • A multilateral global initiative to make governments better, transparent, effective and accountable, to empower citizens and be responsive to their aspirations.

– To facilitate the operationalization and mainstreaming of the Freedom of Information Act by providing non-sensitive and non-classified datasets online in a pro-active manner – Confirmed Nigeria’s eligibilty to join Open Government Partnership – Q3 2012: Signify intent to join Open Government Partnership (OGP) with countries like US, UK, Kenya, South Africa who currently embrace the initiative as evident at data.gov, data.gov.uk, opendata.go.ke – Q4 2012: Undertake the broad public consultation to inform the government's OGP commitments – Q2 2013: Develop an OGP country plan with concrete commitments – Q4 2012: Become member of OGP

© 2012. Federal Ministry of Communication Technology

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ICT Policy Direction and framework • Draft of the National ICT policy released for public consultation on January 9 2012 • Adopted a multi-stakeholder approach to finalising the Policy incorporating the views of stakeholders in the ICT Sector as well as users of ICTs for socio-economic development • Inauguration of the National Council of Information Communication Technology to foster State input and contribution in the implementation of the ICT Policy Policy Focus Area 1.

2.

3.

4.

5.

6.

7.

8.

Research, development and innovation Safety and national security Software development and hardware production Local content and manufacturing Local manufacturing Outsourcing Capacity building ICT infrastructure

© 2012. Federal Ministry of Communication Technology

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10.

11.

12.

13.

14.

15.

16.

Broadband Management of scarce resources Investment and funding Regional/International Cooperation and Collaboration Transition from Analogue to Digital Broadcasting Legal Framework ICT and the environment Universal access and service 25

Conclusion: A Virtuous Cycle

Better Governance

Connectivity

Job Creation

Infrastructure

New Economy

Š 2012. Federal Ministry of Communication Technology

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Ministry of Communication Technology

MINISTERIAL PLATFORM Presented By THE HONOURABLE MINISTER OF COMMUNICATION TECHNOLOGY MRS OMOBOLA JOHNSON On Day, May 22, 2012