ChamberChoice 2023 Award Winner ChamberChoice 2023 Award Winner

By leaning into their mission, vision statements and six corporate values of integrity, effective collaboration, service excellence, constant innovation, responsible stewardship and enthusiasm – this business stays grounded to their purpose and decision-making strategies.

BCBSND has adapted to a changing work environment and taken major steps to embrace this shift. This is proven through the sharing of their Fargo headquarters with sister company, Noridian Healthcare Solutions. This consolidation of space has not only led to reduced expenses, but increased collaboration and support between the two companies.

Another significant, yet successful, change for the company has been the implementation of a longterm hybrid workplace model, whereas their staff can embrace change and thrive in whichever environment makes them the most productive. Employees report feeling happier and retention rates have increased due to this change.

BCBSND has also implemented a plan to bring about a solution for those who find themselves facing rising medical costs while seeing limited improvements in health. BlueAlliance fundamentally changes the way we finance health care. Instead of paying fees for every service, this program allows providers to be compensated for care outcomes, which refocuses the model on the value of care rather than volume of care.

By continually revisiting their structure and strategies, BCBSND has overcome many challenges and is equipped to continue to do so, all while preparing for an exciting and effective future, whereas they won’t let anything rain on their parade.

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