FRIDAY November 5, 2021
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Daily Record JACKSONVILLE
New American Challenger Bank Daily Record hiring for customer service center JACKSONVILLE
The Connecticut-based organization is creating a digital platform focused on Generation X customers.
A real estate development firm wants to build apartments on the 13.78-acre site.
Daily Record Daily Record JACKSONVILLE
BY DAN MACDONALD STAFF WRITER
BY KAREN BRUNE MATHIS & MARK BASCH STAFF WRITERS
duPont Y property being sold to Virginia firm
New digital-based American Challenger Bank, based in Connecticut, will lease space in Brooklyn Downtown for a Jacksonville Customer Service Center, market reports and job postings show. The Generation X-focused bank will lease a 17,449-squarefoot floor at 532 Riverside Ave., the Blue Cross & Blue Shield of Florida campus, according to Colliers and NAI Hallmark in their third-quarter market reports. Bank representatives could not be reached for comment. One local connection is an advisory board member. The American Challenger Clements website lists an advisory board that includes Rob Clements, former chairman and CEO of Jacksonville-based EverBank Financial Corp. He built and led EverBank as chairman and CEO through its IPO and until its 2017 acquisition by TIAA. Aleizha Batson, Florida Blue North Florida senior regional communications lead, said American Challenger Bank is leasing one floor in the building’s tower. A job posting shows the Jacksonville Customer Service Center will open in late 2021. Postings do not indicate how many employees will be needed in
current information to empower themselves rather than rely on ‘black-box’ solutions,” the application said. The company said its technological infrastructure will be cost-efficient and it expects to “pass a portion of those savings along to its customers.” American Challenger Bank projects to have more than $4 billion in assets at the end of its first year of operations and to become profitable in its second year, the application said. Organizers of American Challenger Bank submitted an appli-
The duPont YMCA Youth Development Campus, which serves Mandarin and San Jose communities, is being sold to Arlington, Virginia-based Monday Properties Investments for an undisclosed sum, said Penny Zuber, executive vice president and COO-CFO of the YMCA of Florida’s First Coast. She declined to disclose the purchase price, saying she expects the sale to close in late 2022. The duPont YMCA, at 7373 Old Kings Road S., will remain open until the sale is final, she said. The Duval County Property Appraiser assesses the value at about $3.5 million for tax purposes. Monday Properties did not respond to calls for comment. The 15-year-old company owns, operates and develops real estate. It has completed more than $14 billion of real estate transactions. Plans show that Monday Properties wants to build apartments on the 13.78acre site, according to the St. Johns River Water Management District. Plans do not indicate the number of apartments. Local firms EnglandThims & Miller Inc. and Peacock Consulting Group are providing engineering and environmental consulting
SEE BANK, PAGE 2
SEE YMCA, PAGE 2
JACKSONVILLE
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New digital-based American Challenger Bank is leasing a 17,449-square-foot floor in the Blue Cross & Blue Shield tower at 532 Riverside Ave.
the office or remotely. The space leased typically could accommodate 90 to 110 employees, depending on the office configuration. American Challenger Bank received conditional approval for its charter in December 2020 from the U.S. Office of the Comptroller of the Currency, which regulates national banks. The company filed a strategic plan with the comptroller in November 2020 that said it would be a national bank headquartered in Fairfield, Connecticut. “Bank’s core business will be to deliver traditional banking products nationwide via a digital platform and provide a re-imagined
customer experience,” the application said. “Bank will offer personalized, concierge-level customer experience for all clients via digital and call center channels,” it said. The bank said its focus will be on Generation X customers, aged 39 to 54, who are open to digital banking. Generation X is defined as the post-baby boom generation born from 1965 to 1980, making them 41 to 56 years old. “Bank’s market research indicates that Gen Xers are motivated to build a better future for themselves and their families, balancing career pressures and complex family needs, and in search of
JEA HQ developer preparing for $17M build-out A year after breaking ground, Ryan Companies US Inc. is preparing to start the interior build-out of JEA’s new $68 million corporate headquarters. The city is reviewing Ryan’s permit application for the $17 million tenant improvement job for the seven-story office building at 225 Pearl St. Downtown near the Duval County Courthouse. Minneapolis-based Ryan owns the 1.54-acre site. The city-owned utility will lease the completed building. Ryan officially broke ground on the project Oct. 22, 2020, after beginning site work in August 2020.
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