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Daily Record Financial News &

TUESDAY, SEPTEMBER 27, 2016

Vol. 103, No. 227 • oNe SectioN

35¢ www.jaxdailyrecord.com

Special friendship with Mr. Palmer

By Marilyn Young, Editor

As Liz McCarthy walked into the British Golf Museum in 2009, the young man who took her ticket apologized, saying she was a bit late. All the excitement had happened that morning, he told her. “Mr. Palmer was here to visit us,” the man said. McCarthy said it was clear to her the man couldn’t wait to get off work so he could call his family to share the news. “His life had been made,” she said Monday. He had met Arnold Palmer. It was a reaction McCarthy wit-

nessed over and over again during her nearly 18 years of working for and traveling with the legendary golfer, who died Sunday McCarthy evening. It was a tribute to what Palmer meant to his fans, she said. Fans who adored him long after he stopped topping leaderboards on the tour. McCarthy began working in 1993 for Palmer Course Design Co., when it was at Corona Road and Ponte Vedra Beach Boulevard.

Second candidate offered IG job

Before that, she had worked at The Haskell Co., where her boss was getting ready to retire. The job at Palmer’s company kept her closer to home and her and her husband’s young sons, who were in elementary school. McCarthy said she initially dug into contracts and specifications for the company, where she began working before she met Palmer. Before she began a friendship she grew to cherish.

Always time for fans

A couple of months into her job, Palmer’s business partner, PALMER CONTINUED ON PAGE A-3

Special to the Daily Record

McCarthy in awe of golfer’s connection to fans

Arnold Palmer’s popularity with fans remained strong, even after his 2005 retirement. Above, he signs a Wheaties box in 2000 at a tournament in Idaho.

Makeover for millennials

‘Legacy’ restaurants upgrading with new look, tone and feel

By Karen Brune Mathis Managing Editor

Ando to decide today if he will lead office

Responding to market trends, restaurants like Ruby Tuesday, Arby’s, Domino’s and Wendy’s are among the latest players in the food chain to renovate their Jacksonville locations or build anew. Along with continually revamping their menus, the restaurants are investing in updating their brick-and-mortar stores. Adweek.com reported this month the redesign of many “legacy” restaurants stems from the need to appeal to millennials, generally the population from the teens to the mid-30s. Customers look for pleasant, well-designed, clean environments with more than just reliable food and quick service, Adweek said. It reported the whole look, tone and feel are important. First, Ruby Tuesday. Plans were filed for interior and exterior remodeling for two Ruby Tuesday restaurants in Jacksonville and work can be expected on three more. Nationwide, the chain intends to spend almost $40 million to enhance its signature Garden Bar, remodel and catch up on maintenance, National Restaurant News reported in October. The company has submitted building-permit applications to renovate its restaurants in Regency at 1022 Hospitality Lane and in North Jacksonville at 1360 Airport Road. Plans show fresh painting and awnings outside and a new Garden Bar, furnishings, ceiling tiles and lighting inside. The remodeling at the Regency location, built in 2002, carries a construction cost of $150,000 while the cost at the airport site, built in 2001, is $253,000. A letter included with the Regency application from the state Department of Business & Professional Regulation Division of Hotels and Restaurants also refers to cosmetic changes at the restaurants in Windsor Commons, Fleming Island and St. Augustine. Ruby Tuesday announced in August it would close 95 restaurants, affecting one in Orange Park. RESTAURANTS CONTINUED ON PAGE A-2

By David Chapman Staff Writer The city’s Office of Inspector General could have a new leader by the end of the day, but it won’t be the top choice a selection committee picked last week. Instead, it could be Scott Ando, former head of the Independent Police Review Authority in Chicago. Ando has close to 38 years’ experience in management, law enforcement and investigations and was ranked second by the Inspector General Selection and Retention Committee after a series of interviews Sept. 19. He placed just behind James Hoffman, a Navy general counsel who didn’t have much experience for the role but impressed committee members with his communication skills. Hoffman was offered the job but Ando declined because he was unable to separate from the Navy in time to meet a January start date. Ando’s offer is for $150,000, which will be bumped to $160,000 after he receives inspector general training. He said Monday evening he was still contemplating whether to take the position and would notify the city today of his decision. Ando said he likes the mission of the office and its impact to ensure government operates in a “most respectful and appropriate way.” But he also is concerned about the relatively small size of the office and its budget. The office has seven full-time employees and a budget approaching $1 million after more than $100,000 was brought in from INSPECTOR

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