The independent student newspaper of the University of Sheffield // www.forgetoday.com
Issue 41 // Friday 18 November 2011
Lifestyle pages 20-21
Change the world?
4National consumer group say S10 gym’s response shows ‘disregard for the law or a complete lack of understanding’
University gym broke contracts Terms a
nd Co
nditions 7.5 If yo u are un able to u swimmin se g pool, s auna and the rooms or ste the gym due to re am or upgra pairs ding for more tha consecuti n 30 ve days, you will a reason receive able pro -rata cre against y dit our Mon thly Members hip Fee in /Annual following th the comp e month letion of upgrade the or repair .
Nicholas Carding Members of the University’s gym are being urged to challenge its controversial refund system after the swimming pool closed for six months. S10 Health’s 2010-11 contract required the gym to pay a part refund to members in “the month following completion” of any repairs lasting longer than 30 days. But members were not automatically refunded and had to approach the gym for refunds, while a deadline of September 1 2011 was set for claiming the refunds, without telling members.
Rupert Roker, policy manager at Consumer Focus said: “It would appear students have been charged for a service they could not receive. “Failing to honour a contractual obligation to provide a refund suggests either a disregard for the law or a complete lack of understanding. “If the people operating the gym were to talk to one of Sheffield’s law students they would be able to find out why they can’t simply set an arbitrary deadline and refuse to honour their commitments after that time has passed.” Continued on p.3
4Join the campaign for all members to get refunds http://on.fb.me/GymRefunds NEWS
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