ISSUE 26
apr – jun 2012
find out how to profit from the expanding common rail diesel market
Inside this issue: Satisfaction – guaranteed
Simplifying the labour claims process
plus… Bouncing back
Opportunities in steering & suspension repair
Competition time!
NAP are giving away a home entertainment package!
…and lots more!
feature title
VITAL NEWS
Note from the MD Welcome to another issue of Vital News.
CONTENTS 2 NOTE FROm THE MD
Neil Davis, Managing Director of FPS, welcomes you to this edition of Vital News
3 FPS NEWSDESK
What’s new in the aftermarket
4 beat the dealer – with CR diesel
Are you ready to turn common rail diesel components into profit?
6 labour claims made easy Explaining the online system from Gates
7 FOR YOUR INFORMATION More vital product news
8 test your knowledge
How much do you know about the recent changes to the MOT?
10 backstage helper
Pierburg puts the focus on the often-forgotten vacuum pump
11 5 star range
Cambiare add 5-wire Lambda sensors to its comprehensive range
12 essentially more
The profit opportunities to be found with the Everyday Consumables range
14 all kitted out
Vital News discovers why Klarius fitting kits can be a good source of extra business
15 measuring the caliper market
All you need to know about brake calipers, from market leader Remy
16 Testing times – straight ahead
Why steering & suspension repair represents a growing business opportunity
18 FPS product index
An up-to-date listing of the extensive product lines supplied by FPS
20 competition time Win an amazing home entertainment system with Vital News and NAP!
2 contents
I write this introduction following a challenging start to the year. The harsh winter never really materialised. However, plummeting temperatures at the start of February helped to drive sales of some winter products, particularly accessory items and batteries, and got things moving along the supply chain. In February we welcomed the news that the Government has finally seen sense and scrapped the ill-advised MOT review. In this issue of Vital News we look at the MOT in the context of steering and suspension. This is a product area where the MOT is the catalyst for repair work and parts replacement, so the recent addition of a number of mandatory test items should support an increase in sales opportunities. While some opportunities are driven by external forces, we have to look hard to find other areas of growth. The diesel market is one such area. Our new partnership with CR Diesel, an OE-approved remanufacturer of common rail fuel pumps and injectors, provides an overnight delivery solution for those of you who are seeking to capitalise on this growing area – see our main technology feature on pages 4-5. At FPS we are committed to seeking out new opportunities and this is the thinking behind our new Office Supplies range. The aim of the range is to simplify supply lines and create more sales opportunities. So far the response has been positive and those factors who have taken up the range are finding it a relatively easy add-on sale. Another way to add value to your business is to offer value-added services and to streamline your processes. We have recently added a labour claim facility to our online warranty module. This facility notifies Gates as soon as a new labour claim is logged, allowing them to take control of the claim from start to finish. This streamlines the labour claim process making it faster and easier. In the last issue we asked you what you would change about Vital News and quite few of you told us that you would like a monthly issue. While it isn’t possible for us to produce a monthly issue we have launched a monthly newsletter, Newsdesk, to keep you up to date with all of our latest news. If you haven’t yet seen a copy, please talk to your local branch about joining our mailing list. Happy Reading, Neil Davis ndavis@fpsdistribution.co.uk Managing Director FPS
Contributors this issue…
Proud to support
FPS newsdesk VITAL NEWS
What’s new from the market
12% PRICE REDUCTION ON ALL REISSE FILTERS
Automotive filtration specialist Reisse has announced a weighted reduction of 12% to its list prices. This price reduction covers the full range of air, cabin, fuel and oil filters and will go live from 12th March, while maintaining the quality of OEM filters.
OEM 100% FILTERS D E C PRODU
Reisse customers will find further reductions on individual references. For example, part no. 48140004, which is a fast moving oil filter for the Renault Clio and Nissan Micra, has been reduced by 33.67%.
Competition Prize Winner Delighted with her prize, she told us, ‘I feel so lucky to have won such a magnificent prize! Now I just need to find some good ear defenders and I’ll be ready and raring to go.’ Turn to the back page for another great competition – there are too many prizes to list them all here!
≥
Thank you to everyone who entered our NGK competition in issue 24 of Vital News, and congratulations to Kimberley Mileham of Milehams Discount Car Care. Kimberley, pictured with Steve Padbury of NGK and our very own Richard Jones (FPS Luton), was the lucky winner of 2 tickets to the 2012 British Grand Prix, plus 3 nights’ accommodation at a luxury spa hotel.
Left to right: Steve Padbury of NGK, Kimberly Mileham and Richard Jones (FPS Luton).
TURBoCHARGE YOUR OIL SALES While complex, turbos are mechanically reliable – less than 1% fail due to a manufacturing fault with the turbo itself. Over 90% of turbo failures are oil-related: oil starvation, oil contamination or oil leaks. BTN Turbo recommends using good quality oil, such as Comma Performance Motor Oil, in order to minimise the risk of turbocharger failure. Comma has teamed up with BTN Turbo to produce information tools that will help distributors maximise the profit opportunities associated with turbos. To find out more, please contact your local FPS representative.
If you would like to know more about any of the products or suppliers featured in this issue of Vital News, simply drop us a line stating which products, services or suppliers you would like to know more about. You can contact us by mail, email or fax. Vital News, c/o FPS, Bridge House, 3 Timothy’s Bridge Road, Stratford upon Avon, CV37 9NQ marketing@fpsdistribution.co.uk 01789 413038
FPS newsdesk 3
common rail diesel
VITAL NEWS
BEAT THE
WITH CR DIESEL Fear of the unknown is preventing independents from getting involved in common rail diesel components. Vital News finds out how FPS can help factors capitalise on this growing market Sales of diesel pumps and injectors are growing rapidly, but a lot of this business is going through the main dealer and the independent aftermarket is missing out. FPS is urging independents to ‘beat the dealer’ and get involved with this expanding sector.
as many technicians and factors have yet to get involved with these systems. This is often down to a lack of understanding, the fear of costly repairs and poor availability. These are all issues which can be addressed through awareness and education – all of which are available through FPS.
There are around 12 million diesel vehicles on UK roads, and last year newly registered diesel vehicles outsold their petrol counterparts for the first time. This trend shows no sign of slowing and the diesel car parc is forecast to reach 14 million by 2013. The vast majority of these will have common rail fuel systems, so there is a huge market for replacement pumps and injectors.
Remanufacturing & Exchange Programme Collection of old core is fundamental to the success of the CR Diesel programme. Therefore the programme operates under an exchange scheme whereby old units are returned for credit every time a new part is ordered. Back-in-box old core management (returning the old part in the replacement part’s box) greatly reduces the risk of returning incorrect products and the risk of damage in transit.
Independent motor factors can take advantage of this growing sector with a new range of Bosch, Delphi, Denso and VDO branded common rail diesel pumps and injectors, as part of an OE-approved remanufacturing programme from CR Diesel. The high costs of these components means that they are not typically stocked by factors. FPS has made a significant investment in stock of diesel pumps and injectors, which when combined with its existing strength in distress distribution, provides an excellent solution for customers as parts are available for overnight delivery. While common rail is no longer a new technology, it is still relatively unfamiliar to the aftermarket,
4 common rail diesel
The speedy return of old core is essential to ensuring a high level of product availability, maintaining the cycle of supply and keeping prices as low as possible. Old core must reach acceptance standards. This means that parts cannot be accepted if they are heavily corroded, dismantled or incomplete, have damage to the housing, seal surface, electrical connections, drive flange or drive shaft. A free poster is available to help you assess whether a part is returnable. ≥ Diagram showing the common rail fuel system
common rail diesel VITAL NEWS
QUALITY ASSURED Sourcing from an OE-approved remanufacturing scheme means that the remanufactured part is produced in the same manner as the original unit. For example, when you order a Delphi fuel pump or injector, the internal parts within the component have been replaced using genuine Delphi parts. The unit has also put through the Delphi test process on approved test equipment operated by Delphi trained technicians. This goes for all remanufactured components, so a Bosch fuel pump or injector will have genuine Bosch internal parts and will have been tested on a Bosch test bench by Bosch trained technicians. Where remanufacture is not possible, new parts are supplied. Using non-OE standard components could risk the garage and their customer thousands of pounds in components and hours of lost time if something goes wrong. SYSTEM OVERVIEW The system has two key mechanical/ electro-mechanical moving components: the pump and the injectors. These are the components most susceptible to wear and failure.
Before common rail technology, diesel systems relied on mechanical parts that injected fuel once per cylinder stroke - commonly at around 200 bar of pressure. Fuel injection was controlled by timing the pump to the engine. Although effective, once this system had been fitted and timed, there was very little room for adjustment or alteration without physically altering the timing.
These high pressures should not be a reason for garages and motor factors to turn away business. Education, training and the experience gained from working with these systems will show that when handled correctly, common rail systems are genuinely Common rail die from (insert comsel NOW AVAILABLE pany name) safe and a very profitable market sector.
Common rail systems are electronically managed by the engine control unit (ECU). The ECU controls many variables subject to the demand put on the engine by the driver and the conditions in which the engine is operating. Injection can occur up to seven times per cylinder stroke. With faster reacting injectors in development, this figure will soon increase.
Be part of this expanding sector – contact your local FPS representative about the common rail diesel programme today. Parts can be ordered online via www.fdrive.co.uk or by phoning your local branch.
The common rail system improves the performance and efficiency of diesel cars at the same time as reducing the emissions created during the combustion process. These benefits mean that common rail technology is here to stay. It is therefore vital that independent motor factors and garages become familiar with this technology sooner rather than later. Those that neglect this market sector will be left playing catch-up. INCREASED FUEL PRESSURE Another key difference between the old mechanical systems and common rail is that injection pressure is now increased to 200 – 400 bar pressure when idling, and up to 2,400 bar (approx. 35,000 psi) at full pressure (dependent on the system and demand). In order to generate such high pressures and inject fuel this frequently, highly atomised and accurately, the quality of the system components is critical to the operation of the system. In some cases, internal component tolerances are down to 2 microns (approx. 0.002 mm). This is vital to the life span and safety of the engine: damage caused by poor quality or worn injectors can incur repair bills well over the cost of the original repair and, in the ‘worst case scenario’, may destroy the engine. Manufacturing processes and methods of testing are therefore critical as the components need to be of such high quality.
• Common
rail diesel pump
s and injectors
• Bosch, Delph
i, Denso & VDO tured using OE comp
• Remanufac
onents on OE approved equipment • 2 year warra ntyy • Qualit alityy assured • Fully tested
Call us today to
order common rail
(INSERT FACTOR
pumps and injecto
rs from CR Diesel
DETAILS HERE)
Customer logo
Summary: CR Diesel FPS’ new common rail diesel programme consists of OE-approved, remanufactured common rail fuel pumps and injectors. Benefits of ordering from FPS: > OE-approved remanufacturing programme > Bosch, Delphi, Denso and VDO parts > Overnight delivery > Full range of fuel pumps and injectors > 2 year or 40,000 mile warranty on all components > Original part numbering system – cross references and MAM catalogue available > Marketing support > Technical hotline
New to common rail diesel? FPS offers support to help you build business > Free marketing material to help promote the range and build awareness > Education and training for factors and your garage customers – IMI approved* > Technical support line staffed by engineers, not sales staff (0845 6345 305) * Institute of the Motor Industry
common rail diesel 5
ebusiness
VITAL NEWS
Labour
Claims made easy A new online labour claims scheme for Gates products, available through FPS, is making the labour claims process much simpler Warranties are a necessary part of the replacement parts business – let’s face it, sometimes things just go wrong. Resolving claims quickly helps to maintain a positive relationship with your garage customers. It also helps to reduce your administrative burden and costs. Gates’ new online warranty module is designed to make the labour claims process as simple as possible. The module allows factors to process labour claims for all Gates synchronous drive belt systems (SBDS), accessory belt drive systems (ABDS) as well as cooling products, fuel hoses and fuel system accessories such as connectors, fuel caps and AdBlue caps. The terms of the two years or 40,000 miles warranty scheme, from fitment, are unaffected by this procedure. How does it work? FPS customers can already access the userfriendly warranty module directly through FPS’ online trading site, the F:Drive. Motor factors without a direct connection can access the online system via their local FPS branch.
The system greatly simplifies labour claims thanks to a straightforward six-stage process:
1 2 3
Log into the F:Drive and select the ‘eWarranty’ tab
4
If the claim continues, the factor updates the online form with labour rates and costs
5
If further investigation is required, Gates will ask you to return all parts (in the jiffy bag provided) along with a printed copy of the claim form – this is the only time you will have to print a form
6
Complete the ‘Pre-Claim’ form Gates technical support team will initiate direct contact with the garage – many warranty claims are resolved at this stage
If Gates authorise claim payment, your local FPS branch will issue a credit to you
OR
If rejected, a full report and all parts will be returned to you As Gates is able to take control of the warranty claim from start to finish, there is no unnecessary paperwork and the lines of communication between motor factor and supplier are greatly
6 ebusiness
improved. It also allows Gates technical staff to consult directly with mechanics at the scene much earlier. This is a major benefit. For example, if an on-site visit proves necessary, the Gates inspector can ensure that the conditions at the scene are preserved and that the components – if still fitted – are not removed before the visit. This helps to diagnose the cause of the problem more quickly. These on-site inspections are a major source of data for Gates’ technical bulletins. These technical bulletins help other mechanics avoid a similar mode of failure – helping us to actively reduce future warranty issues. More information For further details contact the FPS eBusiness team on 01789 413050 or email ebusiness@fpsdistribution.co.uk. A video user guide is available to view at www.fps-click.co.uk/services/ewarranty/
Avoid warranties altogether – keep your customers in the know by passing on all relevant technical bulletins. These are free to download from the Gates website (www.gates.com/europe/technical) and from Part Info (www.partinfo.co.uk)
FOR YOUR INFORMATION VITAL NEWS
new product news in detail
Kilen Shock Absorber Range Extended
Kilen’s range of fast-moving shock absorbers has been extended by a further 24 references, covering popular and up-and-coming applications such as the BMW 1 Series, Citroën C1, Ford Ka and Mini Cooper. This range extension is part of Kilen’s policy to cover the fastest moving shock absorbers. FPS’ combination of the complete Boge range and the fast moving Kilen range, provides a complete stockist and distress option.
Introducing Magneti Marelli
Window Regulators A range of 21 popular Magneti Marelli window regulators is now available from FPS. Covering applications such as Renault Scenic II (06/03>), Ford Mondeo II (11/00> 06/07) and Vauxhall Corsa 5 Door (09/06>), these parts complement the wide range of Valeo window regulators already available from FPS. Many of these high quality Magneti Marelli parts are available same-day from your local FPS branch.
More Classic
Radiators from Valeo Our latest New to Range (NTR) figures show that during February, 1,261 new parts were introduced into stock. These additions include 235 references from Cambiare, 107 parts from First Line and 97 Remy references. NTR applications cover the latest vehicles, such as: • NAP Brake Disc NBD1747 BMW 320d 2.0 (01/10>) • Gates OAP OAP7115 Mini Cooper S 1.6 (03/10>)
Valeo’s popular range of Classic radiators now boasts a further 12 part numbers. New applications covered include: • Ford Focus 2.0i (1998 – 2003) • Peugeot 306 (1997>) • Renault Clio II (1998 – 2001) Designed for vehicles 10 years and older and approximately 38% cheaper than equivalent Valeo Premium radiators, the Classic range helps to keep repair cost down – while meeting Valeo’s strict technical specifications and quality assured standards.
New to car care & accessories…
New Cycle Accessories Catalogue Ready for the start of the cycling season, FPS has produced a cycle accessories catalogue. This handy catalogue lists every cycle related product you could need and is a useful tool for when using the F:Drive is not an option.
classic Car Mats
The Classic range of car mats is featured on a new customer flyer. Personalise these flyers with your own logo and contact details to help drive sales. Speak to your local branch or Sales Representative to order your copies today.
Request your copy from your local FPS representative today.
FOR YOUR INFORMATION 7
mot changes
VITAL NEWS
Test your Knowledge Vital News provides an overview of the recent changes to the MOT For over 50 years the MOT has played a huge part in keeping our roads safe, and in more recent times it has helped to keep vehicle emissions to a minimum. However, in recent years the MOT has been slipping out of touch with the modern car parc because it has failed to keep pace with modern safety technologies. More Reasons for Rejection (RfR) Recent amendments to the MOT mean that the test now incorporates many of the latest safety technologies, increasing the number of mandatory component checks and increasing the Reasons for Rejection (RfR). This provides additional sales opportunities as more components are now liable for replacing. With 19,000 authorised test centres carrying out 100,000 tests every day there is plenty of business to go around. The tables to the right are intended to provide motor factors with an overview of the latest changes to the MOT (excludes category 5 vehicles). Further information can be obtained from the Vehicle and Operator Services Agency (VOSA).
New RfRs from 1st January 2012 Lamps, Reflectors and Electrical Equipment ▲ Registration plate lamp(s) and the front and rear position lamps not illuminating with a single operation of the switch. ▲ All lamps, other than headlamps, having less than 50% of the light sources illuminating. ▲ All lamps not being visible from a reasonable distance due to products on the light lens or source. ▲ Hazard warning lamps not fitted, or inoperative. ▲ Headlamp beam image is clearly incorrect. Steering and Suspension ▲ Steering and suspension ball joint dust covers not preventing the ingress of dirt etc. ▲ Any inappropriate repair or modification to steering linkage, power steering or suspension components. ▲ A steering lock stop missing where one was fitted as standard. ▲ A significant oil leak from a steering box. ▲ Power steering: fluid level below minimum (where visible); pipes and hoses damaged, corroded or fouling; components fouling or misaligned on external power steering systems. ▲ Any drive shaft support bearing excessively worn or a coupling gaiter missing or no longer preventing the ingress of dirt etc. Brakes ▲ A parking brake control missing or insecure. ▲ Any inappropriate repair or modification to a parking or service brake control or a mechanical brake component. Source: VoSA
8 mot changes
▲ ABS system component obviously missing, excessively damaged, inappropriately repaired or modified. ▲ ABS wiring excessively damaged. ▲ A brake cable, rod or clevis joint insecure. ▲ Any inappropriate repairs or modification to a braking system component. ▲ Load sensing valve seized, inoperative, function impaired or incorrectly adjusted. ▲ Air brake actuator dust cover missing or no longer preventing the ingress of dirt etc. ▲ Vehicle deviating excessively from a straight line during decelerometer parking brake efficiency check. Vehicle Structure, Body and General Items ▲ The driver’s seat fore and aft adjustment mechanism not functioning as intended. ▲ A passenger door cannot be opened from outside the vehicle using the relevant control. ▲ A door hinge, catch or pillar missing, insecure or deteriorated to the extent that a door cannot be readily opened or closed. ▲ Vehicle Identification Number incomplete. ▲ A towbar assembly inappropriately repaired or modified. Exhaust, Fuel and Emissions ▲ A catalytic converter missing where one was fitted as standard. (Vehicles subject to a full cat test only.) ▲ A fuel pipe or hose excessively chafed or damaged.
mot changes VITAL NEWS
MOT Changes in Focus: Trailer Electrical Sockets Trailer electrical sockets, where fitted, will need to be secure and accommodate a secure plug connection. An additional check of the connectivity of the wiring will apply to 13-pin trailer sockets, which requires an approved device to be plugged into the socket while the position lamps, stop lamps, rear fog lamp and direction indicators are operated.
New RfRs from April/May 2012 From 30th April, the following components and systems have constituted an RfR: Lamps, Reflectors and Electrical Equipment ▲ Headlamp levelling or cleaning device inoperative or obviously defective (LED or HID headlamps only). ▲ The ‘tell-tale’ does not illuminate when main beam is selected. ▲ A battery insecure or leaking electrolyte. ▲ Electrical wiring insecure or inadequately supported, or its insulation excessively damaged or deteriorated. ▲ A trailer electrical socket insecure or damaged, or deteriorated to the extent that the connecting lead could not be securely connected. ▲ A trailer 13-pin Euro socket not operating the trailer lamps as intended. Steering and Suspension ▲ A steering lock mechanism missing, inadvertently engaging or inoperative. ▲ An electronic steering lock malfunction warning displayed. ▲ An electronic power steering malfunction indicator lamp indicates a failure in the system. Brakes ▲ Electronic parking brake (EPB) warning indicates a malfunction. ▲ Electronic Stability Control (ESC) component obviously missing, excessively damaged or inappropriately repaired or modified. ▲ ESC wiring excessively damaged. ▲ ESC warning lamp missing, not working or indicating a fault. ▲ ESC switch insecure or faulty. Source: VoSA
▲ A brake slack adjuster defective or incorrectly installed. ▲ A brake fluid warning lamp illuminated or inoperative. Tyres ▲ A tyre pressure monitoring system (TPMS) warning lamp inoperative or indicating a fault in the system. Seat Belts and Supplementary Restraint Systems (SRS) ▲ An airbag missing or obviously defective. ▲ An SRS malfunction indicator lamp operative or indicating a system malfunction. ▲ A seat belt load limiter or pre-tensioner missing or obviously deployed. Vehicle Structure, Body and General Items ▲ An engine mounting missing or seriously deteriorated resulting in excessive movement. ▲ An engine mounting bracket missing, insecure, fractured or damaged so that it is likely to fail. ▲ A speedometer not fitted, cannot be illuminated, incomplete or dial glass broken or missing.
▲ Test the tow bar connections for trailers/ caravans with part no 5248. ▲ Adapt 7-pin sockets to take 13-pin plugs with part no 600. ABS and ESP Checks of the ABS system now involve more than just a warning lamp. The condition of the ABS/ESC components (which are generally common to both systems), electrical wiring, the ESC switch and the presence and operation of the ESC malfunction indicator lamp (MIL). Vehicles will fail if any ABS/ESC components (including switches and wiring) are obviously missing, excessively damaged or inappropriately repaired or modified. ▲ The Cambiare range of ABS sensors provides comprehensive coverage of popular applications such as: Ford Fiesta, Focus, Mondeo; Volkswagen Polo, Golf; Audi A3 and Peugeot 206. Steering & Suspension – Dust Covers Replacement dust covers, designed to replace cracked or split covers, are available in the aftermarket. However, replacing the dust cover at this point only serves to seal in the problem that requires fixing. Consequently, FPS will not offer dust covers as a separate item. Complete units are a safer and more cost effective choice – again, these are available within the FPS range. See pages 16-17 for more information on steering & suspension parts.
mot changes 9
vacuum pumps
VITAL NEWS
The vacuum pump is an essential component that is often overlooked. Pierburg explains the importance of this hardworking component In the confined space of the engine bay it is often difficult to equip each component with motors powerful enough to operate them. Pneumatic actuators, powered by vacuum pressure, can supply the high actuation force needed to control components such as: • Brake boosters • Secondary air valves • Exhaust gas recirculation (EGR) valves • Turbocharger controls • Central locking systems
≥
BRIEF OVERVIEW Vacuum pumps are used in vehicles where the necessary vacuum cannot be generated by the intake manifold, for example, direct injection and turbo engines with variable valve timing.
CRITICAL COMPONENTS In providing power for the actuators, the vacuum pump is essential to the workings of a number of safety critical and emissions-relevant systems.
The pump generates a negative pressure of between 750 and 850 mbar (10 to 12 psi) by drawing air out of the vacuum system. The pump works through positive displacement to move air from the vacuum system and then through the crankcase ventilation into the air intake system.
Brake booster failure can lead to hazardous situations – while the brake will still work the driver will have to manually provide the full braking force. The brake booster can increase the applied force by up to 5 times! The vacuum pump is therefore a safety critical component.
Early designs of the vacuum pump include piston or diaphragm pumps which were driven by the camshaft. Modern engines use vane pumps. These are mostly fitted to the end of the camshaft and are supplied with lubricating oil from the engine’s oil circuit. In some vehicles the vacuum pump is combined with the fuel pump to create a ‘tandem vacuum fuel pump’.
As an essential component in the operation of the EGR system, the vacuum pump helps to reduce tailpipe emissions. With regulations becoming ever stricter it is critical that the vacuum pump is operating correctly. FAULT DIAGNOSIS The vacuum pump supplies so many different components that fault diagnosis can be difficult. So how do you identify vacuum pump failure?
Vane pump fitted to camshaft
Common symptoms include: • A lack of brake assistance • Loss of engine power caused by the failure of the turbocharger • Increase in emissions caused by the failure of components such as the EGR and secondary air valves Do not forget that the vacuum pump is part of the oil supply circuit, and that damage caused to the engine may result in contaminants entering the oil system. Vacuum pumps require an oil supply flow rate of 30-60 litres per hour. If foreign matter does enter the system it will damage the vacuum pump. When garages request parts to repair engine damage you should advise them to replace the vacuum pump too. This will help to prevent any consequential damage following engine repair. Pierburg is the leading European manufacturer of vacuum pumps .The range contains over 70 references covering a wide range of applications, all of which are available to the independent aftermarket through FPS.
Choose Pierburg for OE quality engine management components: • Air Mass Sensors • Diesel Pre-Flaps • EGR Valves • Electric Valves • Fuel Supply • Intake Manifolds • Secondary Air Pumps & Valves • Throttle Bodies • Throttle Potentiometers • Vacuum Pumps
10 vacuum pumps
lambda sensors VITAL NEWS
5 Star Range Vital News finds out about 5-wire wideband Lambda sensors with help from Cambiare
Vehicle Electronics specialist, Cambiare has doubled the size of its popular Lambda sensor range, bringing the total to over 400 direct fit part numbers. The OEM quality range of sensors now features the latest generation 5-wire (or wideband) and air-fuel ratio sensors (also known as AFR or lean burn sensors).
This helps the ECU to produce a faster response to changes in driver behaviour through more accurate fuel management. For example, if the driver suddenly applies heavy acceleration the air-fuel mixture will become very rich; if the ECU is linked to a 5-wire sensor it is able to decide how to modify the air-fuel mixture and to what extent it should advance or retard the timing.
Since the introduction of Euro 4 emissions standards*, the 5-wire Lambda sensor has become an essential component in modern lean burn and direct injection engines. Traditionally, the signal sent from the Lambda sensor to the ECU was a binary signal, indicating that the airfuel mixture was either rich or lean. The binary sensor (or narrowband sensor) only operates within these two extremes; it cannot tell the ECU to what degree the mixture is rich or lean.
WHY DO THE WIRES MATTER? • 1st wire = signal voltage • 2nd wire = isolates the ground of the signal to reduce signal noise • 3rd and 4th wires = heating element so the sensor starts operating faster and more reliably*** • 5th wire = detects by how much the air-fuel ratio is too rich or lean
BEYOND THE BASICS The 5-wire sensor sends a more sophisticated message to the ECU. The signal is no longer simply rich or lean, it is a constant and variable voltage from 0 to 5 volts (with 0 indicating an extremely lean mixture and 5 volts indicating a very rich mixture). This helps the engine to maintain a stoichiometric** air-fuel mixture because the ECU can adjust fuel injection according to these measurements provided by the Lambda sensor.
STOCK UP TODAY The full Cambiare range is available from FPS with the fastest selling parts available for same-day delivery. The full range is listed on MAM Autocat, Epicor Mastercat and Cambiare’s own online catalogue which can be accessed free of charge at www.cambiare-ve.com For more information on Cambiare’s Lambda sensor range, or for any other inquiries, please contact the Cambiare team using the technical hotline – 0845 543 8280.
OVERVIEW: Cambiare Lambda Sensor Range Cambiare 5-wire Lambda sensors, cover popular applications, including: • Audi A3 (08>) • Ford Fiesta (08>) • Mercedes C-Class (07>), Smart (07>) • Vauxhall Astra (05>), Corsa (07>) • Volkswagen Golf (10>), Passat (05>)
From 1st April, Cambiare has added 235 new references to its OEM quality Lambda sensor range, bringing the range to 431 references. These additions include: > 49 5-wire wideband sensors > 32 air-fuel ratio (AFR)/lean burn sensors > 37 additional zirconia planar sensors > 2 additional titania sensors > 115 zirconia sensors * Euro 4 applies to new model types approved on or after 1st January 2005 and became applicable to all models from 1st January 2007 ** stoichiometric = the point at which the air-to-fuel ratio gives complete combustion (14.7 parts air to 1 part fuel). *** narrowband sensors have an operating temperature in the region of 316°C. The 5-wire sensor operates in the range of 632°C to 815°C.
Choose Cambiare Vehicle Electronics for OEM quality: • ABS Sensors • Lambda Sensors
• Air Mass Sensors • Switches & Sensors
• EGR Valves
• Ignition Coils
• Ignition Leads
lambda sensors 11
consumables
VITAL NEWS
Essentially Vital News finds out how sales of everyday consumable items can help customers boost profits
While the range is proving popular with factors and retailers who buy the products for use in their own business, research indicates that few actually stock the range for re-sale. And yet, selling new products to your existing customers is the easiest way to build your business. Furthermore, the range has been designed and priced to allow customers to sell on at a good profit. Does it sell? Feedback from early stockists of the Everyday Consumables range is very positive. Phil Dodd, Managing Director of Melksham Motor Spares, commented, “Consumables are a straightforward
12 consumables
add-on sale for us because our garage customers are already using these products. Selling them everyday items such as tea and coffee is very easy and the margins are good too.
FPS has partnered with a market leading office products supplier to provide customers with a range of everyday office essentials. The FPS delivery network means that these products are available for next-day delivery, all with no minimum order quantity or value and no delivery charge*.
“We have regular trade days, where we contact customers with a selection of offers on a few specific products. We now focus on the consumables range, for example latex gloves, because it’s such an effortless sell.” New Opportunities Since launching the range, FPS has uncovered additional profit opportunities for resellers. Research found that while virtually all garages and mechanics rely on a constant supply of office products, less than a quarter of motor factors stock these products for re-selling. Consequently, customers are left to purchase elsewhere, with many turning to high street outlets or purchasing from the handful of contract stationers that dominate the market.
≥
FPS believes that its Everyday Consumables range could enable motor factors and retailers to generate new revenue streams – particularly when the range is stocked, as this maximises availability and the ability to capture distress purchases. When merchandised in a front of shop display, it also catches the eyes of browsing customers. From toilet rolls to teabags, gloves to safety goggles and industrial wiping rolls to wooden brooms, the range encompasses a wide selection of products that are used, and purchased, by mechanics every day, making this range a sure fire profit opportunity when it comes to selling-on.
Stationers often use contracts to tie customers to prices lasting up to 3 years. Pricing can often be inflexible, making it difficult to achieve the best value. Stationers may also impose high minimum order quantities or values, as well as delivery charges.
Popular brands include 5 Star and Helix
Paper alone accounts for a third of the office supply sector, so the range incorporates all those paper products that no modern business can run without, including A4 copy paper, till rolls, notepads, reporter style notebooks, sticky repositional notes and listing paper.
consumables VITAL NEWS
more!
100 Goodie
Bags ✁
up for Grabs!! To claim your Everyday Consumables goodie bag, simply send us your details along with your response to the following: • Is FPS your main supplier of consumables – if no, why not? Y / N
• Do you currently sell consumable items to your customers? Y / N • Which products are missing from the Everyday Consumables portfolio?
Desktop essentials, including writing stationery, staplers, hole punches, clips and pins, as well as filing basics such as document wallets, punched pockets, ring binders and lever arch files, are also available.
Contact your local FPS branch or Sales Representative today to find out more! Or visit www.fdrive.co.uk – go to the CCA section and select ‘Office Supplies’ from the menu, or select ‘View Consumables Range’ – and place your stock order today.
About you: • Name
Finally, postal and packaging supplies are essential to all businesses, so envelopes, office tapes and labels are all included within the portfolio.
• Job title • Company
Simplifying Supply Lines The Office Supplies range aims to make buying these essential business items as straightforward as possible: tell FPS what you need and receive it next-day. And remember, there is no delivery charge* and no minimum order quantity or value.
• FPS account number
Everyday Consumables Giveaway, c/o FPS, Bridge House, 3 Timothy’s Bridge Road, Stratford upon Avon, CV37 9NQ marketing@fpsdistribution.co.uk 01789 413039 Terms & Conditions: 1. There is no cash alternative in whole or in part for the prize offered. 2. Only one entry per person or per business. 3. Offer is open to FPS account holders only. 4. Goodie bags are subject to availability and are available while stocks last. 5. Image is for representational purposes only, contents of goodie bag may vary.
*Free delivery is subject to terms and conditions and applies to UK mainland only.
✁
For customers looking to stock the range for the first time, FPS offers marketing support solutions. A detailed flyer, with space to personalise to your business, is available for stockists. The range is also supported by comprehensive electronic and printed catalogues.
• Tel no
consumables 13
exhaust fitting kits
VITAL NEWS
All kitted out When times are tough every sales opportunity counts. Klarius explains how factors, fitters and motorists can benefit from increased sales of fitting kits
In normal operating conditions, a conventional exhaust system and its components are exposed to a wide variety of testing factors, such as high temperatures (from the exhaust gases), low temperatures (from the elements) and road debris – all of which can cause physical damage – and salt which can degrade the components. Given these factors, Klarius recommends using new mounting kits every time a new exhaust, catalytic converter or DPF is installed. This will guarantee a better fitment and longer life. Fitting kits, as with all other Klarius products, are rigorously tested to produce a high quality end product. Not only does this give you peace of mind that your customers will be happy with the product they have received, it also ensures that you adhere to the warranty conditions of the parts manufacturer, many of which state that a warranty will become void if the old fittings are not replaced.
There are a number of cost effective ways in which a motor factor can convert these opportunities and benefit from an increase in revenue through cross-selling related products. • Clamp stands are an economic means of ensuring that you have a constant supply of relevant, popular fittings • Fitting kits protect exhaust parts from corrosion and wear – new fitting kits should always be used when fitting new exhaust parts
INSTALLATION REQUIREMENTS The most cost effective way to ensure that new exhaust system components stay securely in the correct place is to use a combined fitting kit. This ensures that the correct installation mountings are used and ensures that the exhaust is sealed effectively. For the motorist, it makes little sense to invest in a high quality replacement product, such as a Type Approved CAT or DPF, only to compromise the overall quality by re-using old, and potentially corroded fittings. Consequently, fitting kits make an excellent cross-sell opportunity for the garage and the factor while offering excellent value for the customer. The benefit of using Klarius mountings when replacing these parts is that of quality and affordability. All Klarius mountings are designed to follow strict OE specifications in regard to quality standards and functionality. This ensures excellent fitment every time for a fraction of the cost of the OE replacement.
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It is important to remember that every sales opportunity counts. Yet Klarius warns that many motor factors are not reaping the full reward on sales of exhausts, catalytic converters (CATs) or diesel particulate filters (DPFs).
Failure to replace mountings could void the warranty when fitting new exhaust parts
From their Staffordshire base, Klarius produces over 2 million replacement exhausts, CATs and DPFs for road cars every year. Range size and availability are of the utmost importance. Klarius has developed a rationalised range in excess of 700 fittings and kits with application for over 1,800 CATs and DPFs. Each fitting kit includes everything needed to replace all the mounting components quickly and efficiently. Speak to your FPS representative about the opportunities to maximise your sales potential with Klarius fitting kits. ≥
14 exhaust fitting kits
Klarius mountings help to seal the exhaust system effectively
braking VITAL NEWS
With the introduction of Electric Park Brake (EPB) calipers, the hand brake is linked to the ECU, meaning that independent garages require the correct software and training for fault diagnosis. Remy has a team of engineers who are ready to provide support. Training sessions are available for technicians and motor factors (to help the latter assist their customers). THE REPLACEMENT MARKET There are several reasons for caliper failure:
Measuring the caliper market Remy provides an insight into the growing caliper market Most vehicles have disc brakes on the front wheels, but a growing number of cars and trucks are also using disc brakes in the rear. In a disc-braking system the car’s wheels are attached to metal discs – or rotors – that spin with the wheels. The job of the caliper is to slow the wheels by creating friction with the rotors.
THE MARKET OPPORTUNITY Today, remanufactured brake calipers are believed by many to be as good as the OE equivalent and represent one of the few organically growing replacement parts markets.
The caliper fits over the disc like a clamp and a pair of brake pads is housed inside each caliper. When the brake pedal is depressed, brake fluid is pushed into the caliper, pushing down on the piston and pads. Brake pads have high-friction surfaces which slow the disc down. As the disc slows, so does the wheel.
Every Remy brake caliper is remanufactured to OE specification under ISO 9001:2008 quality management standards, using all new pistons, bushes and seals; all other wearing components are fitted from in-house production to ensure optimum quality is achieved. All castings are plated to BS EN 12329 – chrome 6 free zinc passivated – in compliance with current legislation. Every Remy caliper is pressure tested and an individual test certificate is printed and supplied in the box, together with fitting kits where necessary. For added peace of mind, Remy offers a 24-month warranty on all products from the date of fitment. However, the warranty rate is very low. With a range of 3,000 part numbers, covering 95% of the UK car parc, Remy is one of the UK market leaders in brake calipers. The full Remy range is available to order through your local FPS branch.
This is due to the fact that many vehicles now have four calipers – one on each wheel – so there has effectively been a doubling of the market over the last six or seven years. We are also starting to see more electric calipers, which command a higher price than standard hydraulic calipers and can offer good re-sale margins.
Brake calipers are therefore a safety-critical product. It is essential that technicians select a brand they can be confident will not let them – or their customers – down.
• Corrosion from water and road salt • Leaking fluid • Broken bleed screws • Fitment damage • Wear to the main piston seal causing leaking
As more of these cars come into the aftermarket, this sector will continue to experience positive growth. While growth is expected to continue at a slower pace compared to the last three years, calipers are still an increasingly attractive market to the factor, both in volume and pound notes.
Summary: Why choose Remy calipers? > Brake calipers are a safety-critical product – as an OE manufacturer, Remy has an OE approach to remanufacturing the product. > Remanufactured components offer fantastic value as a replacement part. > Remy is constantly investing in product development and releasing new part numbers. This helps distributors to make money on this continually expanding programme.
braking 15
steering & suspension
VITAL NEWS
Testing Tim Steering and suspension faults are a major cause of MOT failure. Vital News finds how this translates into sales opportunities
Many motorists drive without even noticing steering and suspension faults, so these problems are not picked up until the MOT test and the parts cause the vehicle to fail. Consequently, steering and suspension is one of the biggest distress sectors in the aftermarket and has a long grey tail. As a result, motor factors do not tend to stock these ranges, relying on distress services instead. Vital News talks to FPS’ steering and suspension suppliers to find out what recent changes to the MOT mean for aftermarket business. FIRST LINE Although the autumn and winter months are associated with steering and suspension damage, the perilous state of UK roads make component damage an all-year-round occurrence. This presents a golden opportunity for factors to increase their business with workshops. However, it is crucial for them to drive the message that these safety-critical parts must be replaced in pairs and with products of matching original equipment (OE) quality. Workshops also need to educate the motorist about the safety, performance and budgetary advantages of replacing worn or damaged steering and suspension components in pairs. This education comes from responsible suppliers like First Line, but must also be reinforced by factors who are speaking with workshops on a daily basis.
16 steering & suspension
Every good technician knows the difference that a new component can make to performance in comparison to a worn component. A good example is replacing a worn wishbone bush on one axle, without replacing its counterpart. In this instance, acceleration or heavy braking is likely to cause the vehicle to pull to one side – usually towards the side of the worn bush! This is because the new bush is a lot stiffer and less compliant. To perform to its optimum efficiency, modern vehicles require the steering geometry and suspension set-up to be precisely configured. It is only by replacing worn components in pairs that the correct configuration can be maintained. KILEN During the MOT test, defects are most commonly discovered in the braking, lighting, and suspension systems of a vehicle. According to the Vehicle and Operator Services Agency (VOSA), around 17% of all defects discovered during an MOT are suspension related. The VOSA MOT inspection guide gives the following reasons for failing a coil spring or shock absorber after visual inspection:
Coil Spring: • Cracked or fractured • Worn or corroded such that it is seriously weakened • Repaired by welding or damaged by excessive heat • Not correctly located • Coil spring mounting which is loose, cracked, fractured or seriously weakened by corrosion
Shock Absorber: • Missing/loose/fractured/malfunctioning • A leaking shock absorber should be given an advisory warning It is very important for workshops and garages to inspect springs and shock absorbers at every opportunity, and encourage customers to replace in pairs. Advising customers of potential issues which could result in MOT failure is also good practice. Things to look out for include: • Reduced ride height or vehicle imbalance • Excessive rust, particularly towards the ends of the coil • Salt, grit or water build-up within the spring mount, or deterioration of the mount itself • Chips or scratches to the spring’s surface or clear evidence of creep corrosion • Loose or fractured shock absorber • Oil leaking from shock absorber
steering & suspension VITAL NEWS
es
– Straight Ahead! LASER TOOLS Every repair job depends on the right tools for a successful finish, so job-specific tools make a great cross-sell opportunity for motor factors, and there are a number of tools which are related to the MOT work.
Replacing in pairs actually helps the customer to achieve an overall cost saving since the labour cost to replace a pair will be less than the labour for replacing individual shocks or springs twice within a short period of time - not to mention the inconvenience of the vehicle being off the road on two occasions rather than just once. REMY Steering racks are traditional MOT replacement parts as the general wear and tear affecting steering racks and pumps is normally discovered at the time of the MOT. Remy, as a leading supplier of steering products, welcomes the new MOT rules which have come into effect from the beginning of this year. Now, if any of the steering warning lights are illuminated, this is an automatic MOT failure – and rightly so.
Previously, in conventional hydraulic steering systems, a light on the dashboard would indicate when oil pressure was low. Under new MOT regulations, illumination of any warning light is now an instant failure. The main reasons for MOT failure tend to be tie rod wear, end float, split gaiters and free movement of the steering wheel. In the UK 92% of cars produced today have some form of electric power steering (EPS). On EPS steering it is now the electric column driving the pinion – not the driver. The motor on the column applies more pressure so this increases the premature failure of these racks. Good examples are the Corsa, Punto, Clio and Ka.
BLUE PRINT In 2009 the European Commission issued a Directive to standardise vehicle testing across member states. Since then, VOSA has been working hard to find practical ways in which to build these changes into the annual test, while trying to keep the burden on the trade to a minimum. Amongst the additions are numerous ones relating to steering and suspension components. This includes: steering lock mechanisms, power steering oil levels, damaged or corroded power steering pipes and hoses, steering joint dust covers, inappropriate steering / suspension repairs or modifications, steering lock stops, steering box oil leakages, and drive shaft support bearings and coupling gaiters. With more components in the test under scrutiny, sales of steering and suspension components look set to increase throughout 2012.
For example, Laser’s Universal Knuckle Spreader tool allows the fitter to remove and refit shock absorbers without damaging the aluminium or cast iron knuckle. Also, because it is adjustable, it is therefore suitable for steering knuckles with or without a centralised slot. This flexibility makes it fitting for a wide range of vehicles including: Audi, BMW, Citroën, Volkswagen (Golf/ Passat), Ford, Skoda, Seat, Renault and Peugeot plus many Japanese vehicles. DISTRESS SOLUTION With 100,000 vehicles being MOT tested every day, there are a lot of sales opportunities for steering and suspension components, so having a reliable distress service is essential. FPS has taken the key references from the leading catalogues to create a HUGE range of steering and suspension parts. Drawn together from a number of trusted brands such as First Line, Blue Print, Kilen, Lemforder, Boge, Remy, TRW and Laser Tools, the range comprises over 10,000 part numbers – many of which are available to order same-day from your local branch (see our Product Index, pages 18-19, for a full listing of all steering and suspension parts).
steering & suspension 17
Product index
VITAL NEWS
Product Index
Oils Radiator Additives Screen Wash Transmission Fluid Surface TreatmentS Bodyfillers Paints & Finishing Primers
On these pages we’ve set out an alphabetical listing to help you find the item you need quickly and efficiently from the 250,000 products we list, covering 101,000 stock lines. If you can’t see what you need – ask your local branch!
ACCESSORIES & STYLING
Brake Shoes Wear Lead Indicators
Exterior Fuel Caps Horns L Plates Motorcycle Accessories Novelty Stickers Wheel Locks Wheel Trims
Wet Braking Adjusters Brake Hoses Brake Master Cylinders Brake Pipes Brake Power Regulators Calipers Calipers (with Carrier) Carriers Repair Kits Servos Wheel Cylinders
Interior 12V Adaptors Air Fresheners Boot Liners Mats Novelty Seat Covers Seat Belts Security Locks Sport Harnesses Storage & Organisers Tax Disc Holders Window Film
BRAKING Dry Braking Brake Cables Brake Discs Brake Drums Brake Fitting Kits Brake Pads
18 Product index
CAR MAINTENANCE Air ConDITIONING Air Conditioning Condensers Cleaners Books Motorcycle Non-Automotive Titles Performance Titles Service & Repair Manuals Technical & Cross Reference EXTERIOR Car Covers Heated Lenses Mirror Glass
Mirror Complete Units Wiper Blades Wiper Jets & Piping INTERIOR Bonnet Struts Rear View Mirrors Hygiene & PROTECTION Cleaning Chemicals & Equipment Clothing (including Hi-Vis Work Wear) Face, Head, Ear & Eye Protection Footwear Gloves Hand Cleaners Paper Rolls Spill Control Toilet Rolls & Hand Towels Wipes Lubes & Fluids AdBlue © Antifreeze Brake Cleaner Brake & Clutch Fluid Damp Start De-Icer De-Ionised Water Easy Start Fuel Additives Greases Hydraulic Fluid Lubricants Oil Additives
Workshop Abrasives Anti-Rust Primer Axle Stands Battery Chargers Booster Cables Brake Cleaner Car Ramps Grinding Paste Protective Mats & Covers Sealants & Adhesives Trolley Jacks Welding Accessories White Spirit
Cooling & Heating Cooling Gaskets Heater Valves Hoses Hose Clips Hose Coils Intercoolers Radiator Caps Radiators Thermostats Water Pumps Water Pump Kits
Electrical Engine Management EGR Valves Engine Position Sensors Fuel Injectors Fuel Pumps Fuel Pump Relays Idle Speed Control Valves Knock Sensors Map Sensors Temperature Sensors Throttle Position Sensors Ignition Condensers Distributor Caps Glow Plugs Ignition Coils Ignition Leads
product index VITAL NEWS
Ignition Modules Points Rotors Spark Plugs Lighting Beacons Bulb Holders Bulbs Flasher Units Head Lamps Indicators Lenses Rear Lamps Storage & Transfer Alternators Batteries Distributors Inverters Starter Motors Window Regulators Wiper Motors Switches & Sensors ABS Sensors Air Flow Meters Air Mass Meters & Inserts Column Switches Lambda Sensors Oil Pressure Switches Parking Sensors Pressure Regulators Radiator Fan Switches Reversing Sensors Solenoids Temperature Switches
Engine & Fuel Bottom End Bearings Con Rods Core Plugs Gaskets Oil Pumps Oil Seals Piston Rings Pistons & Liners Engine Timing Flexible Couplings Idlers & Pulleys Oil Seals Overrunning Alternator Pulleys Tensioners Tensioner Kits Timing Belts Timing Belt Kits
Timing Chains Timing Chain Kits Torsion Vibration Dampers Engine Drive Belts Drive Belts Fan Belts Industrial Belts Micro-V Belt Kits Micro-V Belts Stretch Fit Belts Fuel Line Accelerator Cables Diesel Fuel Pumps Diesel Injectors Fuel Pumps - Electrical Fuel Pumps - Mechanical Fuel Tank Sender Units Turbos
IN-CAR TECHNOLOGY FITTING SOLUTIONS Acoustic Cloth & Carpet Aerials & Adaptors Car Audio Head Units Mobile Phone Accessories Phone & MP3 Connectivity Sound Proofing Sub-boxes & Accessories Wiring & Cables
OFFICE SUPPLIES
Clutch Tools DMF Testing Tools Engine Tools Glow Plug Removal Tools Hand Tools Oil Filter Wrenches Stretch Fit Belt Tools Timing Belt Tools & Engine Tools
Transmission Clutch HydraulicS Clutch Hoses Clutch Master Cylinders Clutch Slave Cylinders
consumables Food & Drinks Paper Post & Packaging Supplies
Clutch PartS Clutch Bearings
Stationery
Clutch Kits
Clutch Cables Concentric Slave Cylinders (CARM)
Top End Cam Followers Cam Gears Cam Kits Cam Shafts Cylinder Heads Gaskets Head Bolts Head Set & Bolt Kits Lifters Oil Pipes Pre Combustion Chambers Rocker Shafts Seat Inserts Tappets & Trust Pads Valve Guides Valve Springs Valves
Exhaust Exhaust Parts Catalytic Converters Catalytic Converter Fitting Kits Diesel Particulate Filters Exhaust Fittings Exhaust Pipes Exhaust Universal Parts Front Pipes Inter-Pipe Silencers Rear Silencers
Filtration Filtration Air Filters Cabin Air Filters Fuel Filters Oil Filters
Steering & Suspension Steering Manual Steering Racks Power Steering Pumps Power Steering Racks Steering Boxes Steering Couplings Steering Rack Gaiters Tie Rod Assemblies Track Rod Ends
Dual Mass Flywheels Flywheels Pilot Bearings Speedometer Cables Drivetrain Bearing Hub Units Constant Velocity Boots Constant Velocity Joints Drive Shaft Flexible Couplings Prop Shaft Centre Bearings Universal Joints
Suspension Ball Joints Bushes Coil Springs Control Arms Engine Mountings Leaf Springs Lever Arms & Suspension Struts Link Arms Radius Arms Shock Absorbers Shock Absorber Adaptor & Protection Kits Sports Kits Stabilisers Suspension Kits Suspension Spheres Tailgate & Bonnet Struts Top Mounts Wishbones
Tools Tools Belt Length Finders Brake Tools
Wheel Bearing Kits
TRAVEL & LEISURE ACCESSORIES Bicycle Carriers Bicycle Accessories Domestic Batteries Fire Extinguishers First Aid Kits Funnels & Measuring Jugs Petrol & Diesel Cans Roof Boxes Roof Racks Tow Bar Fitting Kits Tow Bars Trailer & Towing Accessories
VALETING ACCESSORIES Cleaning Products Polish Valeting Products
product index 19
VITAL NEWS
COMPETITION TIME! WIN WITH NAP AND FPS!
National Auto Parts (NAP) is offering 1 lucky reader the chance to win an amazing home entertainment package. Prize includes: home cinema projector and screen, Xbox 360 and Kinect package (includes 3 months’ subscription to Xbox Live and 1 month subscription to Sky Sports & Entertainment), 12 months’ subscription to LOVEFiLM, and 12 months’ subscription to Empire Film Magazine.
A S R R H Y C K C R M U N V E R E S A I N T E S S R A T T R O A S H L F I T S A H R G E E M A N C O M P E T I T I V E R T D L G To be in with a chance of winning this amazing prize, all you have to do is tell us which one of A N B M R T I E S O R M B E E E the listed words is missing from the word search grid. The listed words are all associated with C G I C L A Y S U A A M R L A H NAP’s range of abs Disc Kits. ABS, an acronym of Anti-lock Braking System, is used to prevent a vehicle’s brakes from seizing N O A N U V E T G B S S G B I D K L N P R O O H N S T G O M F U or locking during stopping and enables the driver to maintain more control of the vehicle. V P T V O U N A P V N L G E E O Reasons to buy NAP ABS Disc Kits: • Widely used on many newer vehicles – especially Renault, Citroën and Peugeot I A I T E S R A N I I N U S N C • For ease of fitting, all the necessary components are pre-assembled in one box N S L R E N S A R C G S M S U E • Faster and easier to change a complete disc rather than replacing individual components G S O S T L I R A Y T I L A U Q • Quality assured braking systems T R C O O I O E O E Y G N E I L • Competitively priced • Double-walled packaging with honeycombed insert protects the product during transit G T K C K V C W N T E Y L R R O • On-going range development A N P P R O T E C T E D K P P D Name: Job Title: Company: Tel No: Account No: How many people in your organisation read Vital News ? Return your completed entry to FPS by 31st May 2012
NAP Competition, c/o FPS, Bridge House, 3 Timothy’s Bridge Road, Stratford upon Avon CV37 9NQ
marketing@fpsdistribution.co.uk 01789 413039
Which of the following words is missing from the word search grid? 1 SAFETY 2 QUALITY 3 COMPETITIVE 4 CONVENIENT
5 PROTECTED 6 RANGE 7 MAGNETIC 8 ABS
9 RING 10 PREASSEMBLED 11 ANTILOCK 12 NAP
Terms & Conditions – 1. Open to all FPS account customers that are resident in the U.K. 2. Only one competition entry per person. 3. All competition entries must be received by 31/05/2012. Proof of posting should not be taken as proof of delivery. 4 The first all-correct entry to be drawn after the closing date will receive the prize. 5. Images are for illustration purposes only. Prizes may differ from those shown. 6. Winner will be provided with vouchers to redeem against subscription to LOVEFiLM, Xbox Live, Sky and Empire Magazine. 7. FPS reserves the right to withdraw the competition at any time without prior notice. 8. There are no cash alternatives to the prize offered. 9. The judge’s decision is final and no correspondence will be entered into. 10. The winning entry will be drawn on 06/06/2012.