Design Thinking 2.0 Toolkit

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2015 - 2016 Summer Design Camp Introduction to Design Thinking — Design Toolkit for Highschoolers


Start . . . Introduction to Design Thinking

What is Design? What do designers do? What are wicked problems?

Activity Topic: Air Pollution Air pollution is one of those things that we know is harmful to our bodies, but it is sometimes hard to see the actual impact. Recently, the air pollution in China is so severe that it has caused widespread environmental and health problems as well as social anxiety. In this four week design camp, we will introduce “design� as a means to tackle air pollution problem. We will introduce you to design thinking and show you how design thinking can offer a different way of seeing things we have already known, approaching new solutions, and transforming difficult challenges into opportunities. We will work together on completing a design challenge using the design thinking process.


1 Design for People

Everything about People ...

Notes

Research

What is design for meaning? What is people’s day-to-day concern? What is the existing services/solutions people are using?

Analysis

What type of person you are designing for? What is people’s taste regime? What is persona?

Brainstorm

Concept Development

Methods Observation & Shadowing Contextual Inquiry

Rapid Prototyping

Guerrilla Research Cultural Probes

User Testing

Finalization

}


2 Design Ideation Methods Research Personas Scenarios Lenses

Analysis

Brainstorming & Vote for ideas Storyboarding

{

Brainstorm

How Might We . . . ? Concept Development

Rapid Prototyping

User Testing

Finalization

(Consider affordance, technology, etc.)

Visual Thinking - Storyboarding


3 Design = Making? Service Blueprinting Worksheet

Methods

Awareness

Join

First time use

Use

Quit

Research

Low Fidelity Prototyping Concept Video

Scenarios

Service Blueprinting

Analysis

Brainstorm User actions

Concept Development

Touch points

Rapid Prototyping

Prototype Photo User Testing UI Elements

Finalization

}


4 The Reflective Designer Reflections Worksheet

Methods Research

Reasons of design

Feedback of design

User Testing (Introduction to User Testing Methods) Integrate Feedback

Analysis

Iteration

Description of design

High Fidelity Prototyping Reflect on the process

Brainstorm

Concept Development

User Testing Methods Card Sorting

Rapid Prototyping

Design Games Experience Prototyping Cultural Probes

{

User Testing

Finalization

Video Prototyping Validation

Plan for Improvement


. . . End

“Designers (fundamentally) make things. Designers make useful things. Designers make useful things for sets of people.

�

Designers make useful things for sets of people in situations.


Appendix: My Rationale I created this design thinking toolkit targeting high school students in Shanghai,

Ideally, this toolkit should work with a more depth explanation of what each topic

China, my hometown where I went to high school. This design toolkit is specifically

in Design Thinking 2.0 is about and how the methods can be put into practice. In

designed for two-week long summer social practice activities that most of the

two week’s time, the introduction takes one day, the first and second sections each

Chinese high school students take part in during their first and second years in

takes about two to three days, the third and fourth section each takes about three

high school. The activities are usually required by schools as part of the take-home

to four days and the wrapping up takes one day. The goal is to encourage high

assignments during summer vacation. The purpose is to get high students more

school students to go out of classroom, home and their comfort zone, collaborate

involved in community and society related issues and become more aware and

and take more initiative in solving problems in a more designerly way.

responsible for the community and society they live in. The topics of the activities are usually very broad and students can choose according to their own interests.

This toolkit might not be the perfect design thinking toolkit but it is my attempt to pay it forward what I have learned here at Carnegie Mellon to where I came from.

Starting with the introduction of “what is design”, I hope high students can use this toolkit as a guide to power up their thinking, research and problem solving

Thanks!

skills and look at everyday challenges in a more genuine and innovative way. By

Frances Yin Wang

setting “air pollution” as the key topic, I wish they could implement design thinking in a tangible and practical way and extend the knowledge, methods and thinking to even broader problems.

Design Thinking 2.0 in Implementation This main body of this toolkit contains four parts: “Design for People”, “Design Ideation”, “Design = Making?”, and “The Reflective Designer”. I combined the

Evidence-based Design

IDEO’s design thinking process as well as the topics in Design Thinking 2.0 that

Empathy for People

we have learned in the seminar class this semester and also some of the design

Taste Regimes

methods I have learned so far. I hope by taking notes, visualizing ideas and using

Affordance

the worksheets I have created here in the toolkit, high school students can find it

Reflective Practitioner

relatively easy to go through a complete design process and also keep in mind

Visual Thinking

complex concepts such as “taste regimes and social capitals”, “affordance”, “reflective practitioner”.

Technology


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