2020 Multi-Unit Franchisee Buyer's Guide

Multi-Unit

Franchisee SPECIAL ANNUAL EDITION

2020 BUYER’S GUIDE TO FRANCHISE OPPORTUNITIES

Mega 99

Ranking the top U.S. franchise organizations

Multi-Unit 50

Ranking the most multi-friendly brands

MULTI-UNIT BUYER’S GUIDE

TABLE OF CONTENTS

Franchisee

Multi-Unit Collaboration

1

Dog Haus

39

Multi-Unit Ownership

2

Dogtopia

40

Dunkin' Brands

41

If One Good Brand is Good

3–4

Multi-Unit Operators Multiply

5

Fazoli's Italian Restaurants

42

Diversification

6

Jackson Hewitt Tax Service

43

Multi-Unit Growth by Numbers

7

Jimmy John's Gourmet Sandwich Shop / Inspire Brands

44

Massage Heights

45

Modern Market Eatery

46

Multi-Unit Top 50 Brands Multi-Unit Top 50 By Number of Franchisees

2

Multi-Unit

8–9 10

Dominators

11–13

New York Fries

47

Mega 99 Rankings

14–17

Newk's Eatery

48

Multi-Brand 50 Rankings

18–23

PuroClean

49

Multi-Brand 50 Top 25

24

Rent-A-Center

50

Ace Hardware Corporation

25

Retro Fitness

51

American Family Care

26

RNR Tire Express

52

Another Broken Egg Cafe

27

Rusty Taco/ Inspire Brands

53

Arby's Restaurant Group/ Inspire Brands

28

Save A Lot. Ltd.

54

Blaze Pizza LLC

29

Scooter's Coffee

55

Blink Fitness

30

Smoothie King

56

Bojangles' Famous Chicken 'n Biscuits

Sonic/ Inspire Brands

57

31

The Human Bean

58

Buffalo Wild Wings / Inspire Brands

32

The Joint Chiropractic

59

BURGERFI International

33

Tropical Smoothie Cafe

60

Burn Boot Camp

34

uBreakiFix

61

Byrider Franchising

35

Urban Air Adventure Parks

62

Captain D's

36

Zambrero

63

Checkers & Rally's Restaurants

37

Zaxby's Franchising LLC

64

Del Taco

38

2020 Annual Edition

MULTI-UNIT COLLABORATION Franchisors & multi-unit franchisees team up for growth Multi-unit franchisees are a dominant force in franchising. They control more total units than their single-unit counterparts and are increasingly adding and operating multiple franchise brands.

This steady shift led Franchise Update Media to debut a new magazine in 2004 to serve the growing generation of multiunit operators hungry for information to help them expand both their number of units and number of brands. What began as Area Developer magazine was quickly renamed Multi-Unit Franchisee magazine to reflect and report on this growing trend.

The first issue of the new magazine in 2004 featured multi-brand franchisee John Prince, a former stockbroker whose franchise holdings then included Applebee’s, Aaron’s, Famous Dave’s, and a Hooters (in Salt Lake City!). We also featured Jim Gendreau, who in 1981 sold 70 franchises in 9 months for Cost Cutters, and then became a serial franchisee for several brands, including operating 54 Cost Cutters of his own. We also told the story of Tom Larson, who had 20 lodging and restaurant units spread among 7 brands. We led that story with this: “Besides size, what makes these area developers different from other franchise owners? Why do they amass so many units and brands while others are content with one site, maybe two or three? How do they manage to manage more brands than other people can handle units? Who are these guys?”

Since then we’ve interviewed and profiled hundreds of “these guys” (and women), heard from experts on every facet of the business, and compiled lists and rankings that chronicle the fantastic growth not only in the numbers, but also in the professionalism of these operators and their organizations.

Our annual Multi-Unit Franchising Conference also has grown over the years, in the number and quality of attendees, panelists, speakers, and exhibitors. Our

Multi-Unit Buyer’s Guide

online multi-unit business intelligence offerings have also expanded greatly with websites and weekly newsletters focused on multi-unit franchising—paralleling the growth and serving the needs of the expanding ranks of multi-unit and multibrand franchisees.

Franchisors, in tandem with the growing base of multi-unit operators, have recognized this change and responded by altering their sales approach, even their FDDs, to accommodate multiple-unit sales to experienced franchisees. The “3-pack” has grown to the 5-pack and 10-pack, and we’re hearing more about deals to develop upwards of 50 or 100 units in territories that grow larger each year.

Many of these multi-unit operators are only too pleased to share their stories through our in-depth magazine profiles, taking time from their busy schedules to reflect on their success and offer their experience and insights to readers, their fellow multi-unit franchisees. And, up close and personal at our annual MultiUnit Franchising Conference, they have shown a generosity of spirit through impromptu conversations and on-thespot mentoring of smaller franchisees on their way up.

This annual edition of the Multi-Unit Buyer’s Guide to Franchise Opportunities is a resource for connecting expansion-minded multi-unit operators with like-minded franchisors. The following pages, filled with concrete, specific information supplied by franchisors, is intended to help you evaluate new opportunities to diversify your portfolio of franchise brands and grow your organization.

The franchisors listed in these pages understand multi-unit franchising and are actively seeking experienced operators to help them penetrate new markets, quickly and effectively—and you’re looking for the best brands to help your franchisee organization grow. We hope this guide helps all involved. New and prosperous partnerships could be just a few pages away!

1

Multi-Unit Ownership Rules MUOs control 54% of all franchised units WRITTEN BY Darrell Johnson

Multi-unit franchise operators control a remarkable 54% of all franchised units in the U.S. today. Currently, 43,212 multiunit operators control more than 223,213 franchised units in the U.S. The steady expansion of multi-unit dominance had its start in the late 1980s, so it is relatively recent in the context of the franchise business model. As recently as 8 years ago, a majority of units were controlled by single-unit operators. The pace of change to multi-unit dominance has been consistent and predictable, with a current rate of change of about 1 percent each year.

There are two big drivers of this change.

The first is that we raised a generation of franchisees with growth on their minds.

They pushed through the older “buy a job” mentality with business plans aimed at multi-unit expansion from the start.

The second driver is cooperative franchisors that went from being concerned by too much franchisee power to actively designing development programs around multi-unit models.

Some of today’s largest franchisees are: NPC International (1,599 units, mostly Pizza Hut); Flynn Restaurant Group (1,245 units, mostly Applebee’s, Arby’s, Taco Bell, and Panera Bread); Target Corp. (1,066 units, mostly Pizza Hut Express); Carrols

Restaurant Group (848 Burger Kings); and the Dhanani Group (789 units, Burger King, Popeyes, and La Madeleine).

As with these five franchisees, industries with the highest concentration of multi-unit franchisees are mostly found in the food space. As the table shows, 82% of franchised QSR businesses are controlled by multi-unit franchisees, followed in the food space by sit-down restaurants at 72%, and baked goods at 57%. Also of note is the rise of some non-food industry classifications, such as beauty-related, clothing and accessories, automotive, business-related, and real estate.

On the other end of the spectrum, none of the photo-processing related franchised businesses are controlled by multi-unit franchisees. There are also low concentrations of multi-unit franchisees in the publications (0.56%) and travel business (3.2%) verticals. Perhaps the most important point to note here is that multi-unit franchising has penetrated almost all industries where the franchise business model is found.

There are some interesting geographic distinctions as well, creating a sort of North-South divide. Only four states have a majority of units in the hands of single-unit franchisees: New Jersey (55%), Delaware (56%), Vermont (57%), and Washington D.C. (59%). West Virginia, at 61%, has the highest concentration of units controlled by multi-unit franchisees.

All other states with high concentrations of units in the hands of multi-unit franchisees are in the South and Midwest, and include Arkansas, Missouri, Ohio, and Oklahoma, each with 58% to 59%.

ADDITIONAL FINDINGS Here are some more statistics that shed light on the profile of multi-unit operators in 2019: • Based on a large sampling of franchised businesses for which gender information was available, 24 percent were women-owned, and almost 40

NUMBER OF FRANCHISED UNITS CONTROLLED BY MU OPERATORS Single Unit 2-5 Units 6-10 Units 11-25 Units 26-50 Units 50+

2

0

50,000

100,000

150,000

200,000

2020 Annual Edition

TOP 10 INDUSTRIES

BY MUF CONTROL

% Multiple Units

QSR

81.96%

Restaurants (sit-down)

72.26%

Beauty-related

71.50%

Baked goods

57.14%

Clothing & accessories

54.76%

Automotive

53.79%

Retail food

51.94%

Business-related

51.89%

Real estate

51.57%

Frozen desserts

50.60%

percent of these were controlled by multi-unit franchisees.

• Of the more than 43,000 multi-unit franchisees, 9% (about 3,900) operate units across several brands. While that doesn’t seem like a high percentage, it is growing quickly.

• Of the roughly 450,000 total business format franchised units in the U.S., about 411,000 are represented in the graph below. Compared with similar graphs from a few years ago, it shows that not only do we have a growing concentration of units controlled by multi-unit operators, we have a growing concentration of units controlled by larger multi-unit operators.

Across all units, the average multi-unit franchisee owns 5 franchised locations, up from about 4.8 in 2011. The rise in unit ownership among multi-unit operators has been a factor in the growing interest from private equity and other types of investor groups to invest in franchisees.

This was led by consolidations among franchise operators, as these investors are increasingly targeting multiple acquisitions of the small to medium-sized franchisees and consolidating them under their stewardship. Consolidations have led to a faster uptick in the number of units held by larger operators as compared with their smaller counterparts.

With the growing investor interest, it’s a good time to be a multi-unit operator.

DARRELL JOHNSON is CEO of FRANdata, an independent research company supplying information and analysis for the franchising sector since 1989. He can be reached at 703-740-4700 or djohnson@frandata.com.

IF ONE BRAND IS GOOD… 7 top reasons for multi-brand franchising growth

Franchising is a great business model that has been growing steadily for decades. More recently, it has seen a rise in the number of multi-concept and multi-brand franchisees.

And why not? If following the system works for one successful brand, it will most likely work in another, then another—if you choose wisely. And if your unit economics are strong, more profit will flow your way with each passing year and additional brand.

Diversification, a recommended strategy in designing an investment portfolio, is a big part of the thinking behind the growth in multi-brand franchising. As savvy investors know, no matter how good your ROI may be from a single holding, it’s not wise to put all your eggs in one basket. And as multi-unit franchisees seek new avenues for growth, an increasing number are adding second, third, and fourth brands to their holdings.

“There is a definite interest in growth through multi-concept operations,” says Darrell Johnson, CEO of FRANdata. “It’s continuing to expand and grow, and we see the trend continuing upward.”

Franchise attorney Lane Fisher says, “From a franchisor’s perspective, multi-unit franchising provides opportunities for accelerated growth; a vehicle to penetrate new markets; capitalize on certain market efficiencies; reduce the training, opening, and operational assistance typically provided to single-unit franchisees; and is a means to attract and reward productive franchisees.”

Multi-Unit Buyer’s Guide

3

One dynamic continuing to propel multi-brand growth is the combination of 1) expansion-minded franchisors seeking multiunit operators successful with other brands; and 2) successful multi-unit franchisees evaluating new concepts to diversify their organization. This alignment of interests has been accompanied by a rise in the number of franchisors offering several concepts from under a single corporate umbrella—usually limited to a single industry segment (Yum Brands in QSR, for example, or Neighborly in home repair).

For franchisors offering multiple brands, this means working with franchisees they already know, saving countless hours of recruiting, relationship-building, due diligence, etc. Franchisors seeking new multi-unit partners are looking for a proven track record managing multiple units, relevant industry experience, positive cash flow, strong unit economics, and a solid management team and infrastructure. Also, signing multi-unit development deals with existing franchisees means franchisors can deal with fewer franchisees to sell more units, and are able to spend less on training and initial support.

Similarly, for franchisees, adding a new brand from their current franchisor means working with a known, trusted management team, which saves time, helps them open units sooner, and can mean discounts on franchise fees and, sometimes, royalties for a limited time. Franchisees seeking a new franchisor partner look for many of the same things as the franchisor does: a solid management team, strong unit economics, a well-known and respected brand name, and an opportunity to develop a territory over the long term.

GROWTH FACTORS Taken alone or together, there are many reasons to inspire successful multi-unit franchisees to seek additional brands:

• TRAINING AND RETENTION. With two or more brands, a franchisee can offer employees cross-training, flexibility, promotions, and a clear growth path as their skill sets improve.

This helps to attract and retain top talent as you build your organization, which is always a challenge, especially in 2019 with the country’s record low unemployment rates. And, with better-trained employees, unit economics improve.

• ECONOMIES OF SCALE. Once an organization attains a certain size, several things get easier and, often, less expensive since you’re “buying in bulk”: marketing and advertising, supplier costs and services, administrative and back-office functions, and more.

For example, one vendor may be able to service all your equipment and, as a result, offer you a more economical rate.

Adding a new brand from their current franchisor means working with a known, trusted management team

• GEOGRAPHY. Adding a new brand can be the perfect path to continued growth in their region for a single-brand multi-unit operator or an area developer who has built out their territory, or for a franchisee of a brand with no local opportunities to build more units—without having to travel to new or distant locales. Familiarity with the territory and the dynamics of their market, combined with local connections and a solid grasp of local real estate, developers, and zoning requirements is a strong home-court advantage.

• FINANCING. A successful track record with one franchise concept demonstrates your ability to lenders who can help you launch that next concept. Thriving multi-unit franchise operators typically have high net worth, extensive contacts, and access to financing to open successful units quickly. These are powerful assets to bring to the table. Your existing operation and the value of your real estate can help you acquire a second or third concept without putting a stranglehold on your cash flow.

4

• INFRASTRUCTURE. Multi-unit franchisees with their own accounting, human resources, and other internal departments often have excess capacity. Adding brands can take advantage of that capacity, growing profits without expanding the home office staff. With a solid infrastructure in place, a multi-brand franchisee has a built-in advantage in creating brand awareness in their territory—and in successfully penetrating their market with a new brand more effectively and more quickly.

• CO-BRANDING. Locating two or more brands in a single location also allows behind-the-scenes efficiencies that can boost profits. However, be careful to maintain compliance with each franchise agreement, as some concepts may not be combined legally or functionally. If it does work, co-branding and co-marketing can make more efficient use of your advertising and real estate budgets.

• SYNERGY. Each franchise brand has its own proprietary operating system, perfected over many years and thousands of customer transactions. While the operating systems differ and must remain separate, sometimes elements of one can be applied to another, or to internal operations at the franchisee’s home office. The same holds true for marketing programs, recruiting methods, training, HR, and every other ingredient of franchising success. Keep them separate to maintain compliance, but look for areas to adapt good ideas across your organization.

CONCLUSION Multi-brand franchising is a complex business. Done right, it offers great potential to the multi-unit franchisee seeking to diversify their investments, increase their profitability, and build a larger, stronger organization.

One caveat: Any brand you add should not (and in many franchise agreements, cannot) compete with your current brands. So before you start shopping for a new brand, be sure to check with your franchisor, franchise agreement, and franchise attorney.

2020 Annual Edition

MUOs Continue To Multiply Franchisees keep adding new units at a record pace Franchisees are optimistic business operators who think in terms of expansion, growth, and new opportunities. For this group, multi-unit franchising represents one of today’s most attractive opportunities. Some grow by increasing the number of units of their current brand, while others are busy adding new brands to their holdings. Whatever the business goal or strategy, the allure of multi-unit franchising is attracting the best and brightest franchisees with increasing frequency.

During much of the past three decades, a slow trickle has swelled to a wave in one of the hottest vehicles for building a business rapidly and sustaining it through the years.

FRANdata puts the number of multi-unit operators at more than 43,000, and they control more than 223,000 franchised units in the U.S. Multi-unit operators control 54 percent of all franchise units and 75 percent of franchised restaurants.

Successful multi-unit operators are a different breed than the single-unit franchisees they are displacing. Light years

beyond the old “buying a job” mentality, they are skilled, professional business executives who have chosen franchising as their business model. They possess the experience, training, capital, infrastructure, and vision to keep adding units to their portfolios—without stressing their organization (or their stomach).

Even during the economic downturn that began with the Great Recession, savvy multi-unit franchisees continued to expand, especially in QSR and in services such as senior care, hair salons, massage, home maintenance, children’s activities, pet care, and more. After all, if you can make money with one unit you can make even more with two, three, or more, right?

Well, yes—but it takes a certain skill set, dedication, and infrastructure to make it work effectively and efficiently. If you’re a regular reader of Multi-Unit Franchisee magazine, especially our ongoing profiles of successful multi-unit franchisees, you know exactly what we mean.

All the right pieces must be in all the right places for a multi-unit franchise organization to succeed. If they’re not, the results can be disastrous for both franchisee and franchisor. At its best, however, multi-unit franchising allows franchisees (and franchisors) to increase their unit count, market penetration, and profitability more rapidly than a single-unit owner ever could.

Multi-unit franchising already has altered the landscape of franchising in many ways, and will continue to do so. In recent years, private equity has “discovered” the profit potential of multi-unit franchising, buying into multi-unit franchisee organizations or acquiring them outright—even doing the same with franchisors. And you know they appreciate the benefits and value of a diversified portfolio!

According to franchise attorney Lane Fisher, “The emergence and growth of multi-unit franchisees is having a profound effect on franchising. It is rapidly changing prospective franchisee screening standards and the quality and substance of existing training and operational support, pressuring franchisors to make financial performance representations in their franchise disclosure documents, and affecting the way contracts are written by redefining ‘non-negotiable’ rights and deal breakers.”

Fisher says that although multi-unit franchising is clearly a growing trend,

Multi-Unit Buyer’s Guide

particularly in food, it is not right for all opportunities. “Sometimes it is a function of timing, as many new franchisors use various forms of multi-unit franchising to grow in early stages; or in other cases the unit economics simply will not support the additional layers of infrastructure to make the investment worthwhile; and in other cases multi-unit expansion is at odds with corporate philosophy, or the lack of expansion capital in a particular industry.”

In other words, while multi-unit franchising is the way to go for any franchisee seriously looking to grow their organization, it’s not a slam-dunk, it’s not for everyone, and it’s far from easy. In fact it’s hard work, and fraught with failure.

Successful multi-unit franchisees must do at least three things well: 1. Be able to finance the additional locations or territories. That means deep pockets, or at least access to them.

This often requires business partners and/or lenders who have skin in the game and can influence the way you conduct your business. This is an important reality to keep in mind if you are an independent thinker and operator.

2. Be able to form an organization with a management team and infrastructure to command your expanding empire.

You may be able to remain hands-on with a handful of units, but when you reach 10 or more it’s no longer feasible for you to oversee day-to-day operations. At some point, you will need to bring in a team to handle everything from operations to finance, marketing to HR. You must learn to delegate and get out of the way.

3. Leadership is the final ingredient.

You come to the game with vision, ambition, and inspiration. The challenge is communicating these critical intangibles to your expanding organization—and keeping them intact as they filter down to your unit managers and front-line staff through your in-house team. Necessary and achievable; not simple or easy.

If you have the background, experience, and drive to take on these challenges, then multi-unit franchising offers you a path to achieve your dreams. But you can’t do it alone. Rely on people, partners, and delegation—plus a large helping of your own passion, patience, dedication, and hard work—and yes, you can grow your own multi-unit empire.

5

DIVERSIFICATION Franchisees keep adding new units at a record pace Adding franchise brands gives multi-unit operators the ability to spread their risk and survive the uncertaintiesof the marketplace in a number of ways: • ECONOMIC CYCLES. Operating brands in different industries can help minimize the ups and downs of an uncertain economy—and the changes those cycles cause in consumer behavior. Casual dining as a segment took a huge hit in the recession, while bargain-priced fast food continued to do fairly well; and new car dealers suffered while automotive maintenance and repair businesses held their own and expanded.

• SEASONAL CYCLES. A lawn care franchise in a four-season climate slows to a crawl in the winter in many parts of the country. Ice cream, lemonade, and frozen desserts peak in the warm weather, so why not add soup and sandwiches as the weather cools? Adding a second business to balance out the seasons will keep employees engaged and the cash flowing.

New brands can be in related sectors (maid service, electrical, plumbing, home insulation), or in completely different areas (food, rental centers, children’s fitness).

6

• CASH FLOW. A franchisee with several units of a casual restaurant brand ventured into rental stores. Stocking a new rental store with merchandise is expensive, and monthly rental fees don’t cover the purchase price for 6, 12, or 18 months, tying up valuable cash in inventory. The daily cash flow from the restaurants was the perfect complement to keep the organization healthy until the rental stores started showing a profit—which they did handsomely in time.

• DAY PARTS. Breakfast, lunch, dinner, late night, and in-between. Whether it’s food or services, consumers and businesses have needs 24 hours a day. If your business makes the majority of its sales at breakfast and lunch, adding a brand that peaks in the afternoon and evening will make for a longer day, but also a stronger bottom line.

• SURPRISES. Fast food operators have been hit hard over the years by news of salmonella, E. coli, employee misbehavior, and other developments beyond their control. Having other brands in your portfolio can help you stay afloat until a negative situation is remedied and trust in the brand restored.

2020 Annual Edition

Multi-Unit Growth By the Numbers

All the statistics point to continuing expansion WRITTEN BY Darrell Johnson

Actual MUO Count 2018

MUOs with 2–5 units

35,407

MUOs with 6–10 units

4,566

MUOs with 11–25 units

2,279

MUOs with 26–50 units

606

MUOs with 50+ units

354

TOTAL

Actual MUO Count 2010

Actual MUO Count 2018

Percentage Change

MUOs with 2–5 units

28,862

35,407

+22.68%

MUOs with 6–10 units

3,411

4,566

+33.86%

MUOs with 11–25 units

1,630

2,279

+39.82%

MUOs with 26–50 units

397

606

+52.64%

MUOs with 50+ units

162

354

+118.52%

34,462

43,212

+25.39%

TOTAL

For the past decade or more, you have heard me say that the majority of franchised units in the U.S. are owned by multi-unit operators. With more than 450,000 franchised units in the country, multi-unit operators control about 54 percent of those units.

That’s impressive, and the percentage controlled by multi-unit operators continues to rise. This growth is a consequence of many brands focusing their development models on multi-unit development packages over single-unit programs.

Today, FRANdata’s database shows the following breakdown of multi-unit operators (MUOs):

CATEGORY

CATEGORY

43,212

These are the “known” franchisees in our database. While we try to keep up with the changes in each franchise system, our database does not include current data for all of today’s 3,700-plus brands.

Therefore, each category understates the actual total. Since our database is more current with the larger brands and most of the medium-sized to smaller brands, any under-counting is primarily with the less-established brands, which are less likely to have many multi-unit operators.

Statistically, we think we have more than 90 percent in each category. Using this 90 percent confidence level leads us to the estimated counts in the table above.

Thus, in total, we believe there are more than 43,000 multi-unit operators in the U.S. With the number of units they control and the brands and sectors they operate in, we calculate the combined annual revenue of multi-unit operators somewhere around $200 billion. There’s some serious operational, business, and political influence in that figure!

We also know that the number of units they control is growing. But how is the number of multi-unit operators changing? For that, we can turn to our actual database counts. Assuming the actual-to-estimated changes are consistent, the actual counts should reflect about the same percentage change per category that our estimated numbers would show.

In the 8-year span from 2010 to 2018, we’ve seen a 23 percent increase in entrylevel multi-unit operators (2–5 units).

That’s certainly consistent with our analysis of the development models franchise brands have been using over the past few years. Much more interesting is the expansion of the larger categories of multi-unit operators. Over the past 3 years, those categories expanded about 3.4 percent. Even more interesting is the consistency with which each category expanded, ranging between 1.3 and 10 percent.

MULTI-UNIT TRENDS Several obvious trends are affecting these outcomes. Multi-unit development models became a common form for expansion only in the past 20 years. In a life cycle sense, the data confirms that this model is still solidly in a growth mode. And

Multi-Unit Buyer’s Guide

although many franchisors have had to cancel contracts for development, especially for the second and third units within the contract timelines, these data suggest that many second, third, and fourth units have been added in recent years.

We also can’t ignore the impact that one of the “big two” small-business challenges—capital access—may have had on the growth statistics of multi-unit operators. (The other, of course, is unit sales in a soft economy.) Most banks have tightened their underwriting borrower qualification standards to include existing experience in the industry. This undoubtedly has led to more multi-unit operators compared with new single-unit operators.

Finally, it should be noted that the growth of multi-unit operators is happening, in part, as the result of some single-unit operators exiting the business.

Transfers are on the rise across many industries. And, as I’ve noted previously, multi-unit operators increasingly are the buyers of existing units. It makes sense, since they are in the best position to evaluate the current operations and future potential of an existing unit.

All of this suggests a continuing rise in influence of the multi-unit operator within franchising. Want further evidence? Franchise Update Media’s annual Multi-Unit Franchising Conference continues to set attendance records. Looks like I’ll be seeing more of you in Las Vegas next year!

DARRELL JOHNSON is CEO of FRANdata, an independent research company supplying information and analysis for the franchising sector since 1989.

He can be reached at 703-740-4700 or djohnson@ frandata.com.

7

2019 MULTI-UNIT 50

Top 50 Brands by Percentage of Multi-Unit Franchisees

RANK

8

BRAND

% MULTI-UNIT FRANCHISEES

MULTI-UNIT FRANCHISEES

SINGLE-UNIT FRANCHISEES

TOTAL FRANCHISEES

1

GATEWAY NEWSTANDS

100.00%

73

0

73

1

PANCHERO’S

100.00%

28

0

28

3

FIVE GUYS BURGERS AND FRIES

98.25%

112

2

114

4

HISSHO SUSHI

96.93%

632

20

652

5

PANERA BREAD

96.43%

27

1

28

6

FIREHOUSE SUBS

96.23%

485

19

504

7

CAPTAIN D’S

95.71%

67

3

70

8

SMARTSTYLE

94.90%

93

5

98

9

ZAXBY’S

93.50%

187

13

200

10

JACK IN THE BOX

92.31%

96

8

104

11

LITTLE CAESARS

89.39%

708

84

792

12

PALM BEACH TAN

89.29%

25

3

28

13

HWY 55 BURGERS SHAKES & FRIES

88.52%

54

7

61

14

MIRACLE-EAR

88.34%

144

19

163

15

FRESHII

87.69%

57

8

65

16

HUNTINGTON LEARNING CENTER

84.65%

171

31

202

17

MCDONALD’S

83.78%

1,984

384

2,368

18

DEL’S LEMONADE

83.33%

25

5

30

19

PASSPORT HEALTH

82.93%

34

7

41

20

DUTCH BROS.

81.69%

58

13

71

21

APPLEBEE’S

80.49%

33

8

41

22

FRONTIER ADJUSTERS

77.18%

115

34

149

23

CARL’S JR.

74.38%

90

31

121

2020 Annual Edition

2019 Multi-Unit 50

RANK

BRAND

% MULTI-UNIT FRANCHISEES

MULTI-UNIT FRANCHISEES

SINGLE-UNIT FRANCHISEES

TOTAL FRANCHISEES

24

PLANET FITNESS

71.89%

133

52

185

25

JACKSON HEWITT TAX SERVICE

71.12%

394

160

554

26

BOJANGLES’

71.05%

54

22

76

27

SPORT CLIPS

70.90%

290

119

409

28

GODFATHER’S PIZZA

70.86%

124

51

175

29

PENN STATION EAST COAST SUBS

70.24%

59

25

84

30

VALVOLINE INSTANT OIL CHANGE

69.23%

54

24

78

31

PACLEASE

68.85%

42

19

61

32

BARBERITOS

67.74%

21

10

31

33

DUNKIN’

67.48%

1,023

493

1,516

34

DOMINO’S PIZZA

67.30%

533

259

792

35

GREAT CLIPS

66.44%

594

300

894

36

SOTHEBY’S INTERNATIONAL REALTY

66.42%

89

45

134

37

HARDEE’S

65.63%

84

44

128

38

COST CUTTERS FAMILY HAIR SALON

64.29%

45

25

70

39

WENDY’S

63.89%

253

143

396

40

SUPERCUTS

63.31%

245

142

387

41

ARMSTRONG MCCALL

62.50%

40

24

64

42

FREEDOM BOAT CLUB

62.22%

28

17

45

43

AVIS

61.90%

26

16

42

44

TWO MEN AND A TRUCK

60.58%

83

54

137

45

RALLY’S

60.53%

23

15

38

46

EUROPEAN WAX CENTER

59.42%

164

112

276

47

RNR TIRE EXPRESS

59.26%

16

11

27

48

MICHELIN COMMERCIAL SERVICE NETWORK

59.09%

26

18

44

49

PIEOLOGY

58.82%

20

14

34

50

PIZZA HUT

58.62%

170

120

290

SOURCE: FRANdata. Brands with 25 or fewer units excluded.

Multi-Unit Buyer’s Guide

9

2019 MULTI-UNIT 50

Top 50 Brands by Number of Multi-Unit Franchisees RANK BRAND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 36 38 39 40 41 41 43 44 45 46 46 48 49 50

10

SUBWAY MCDONALD’S DUNKIN’ THE UPS STORE AFC LITTLE CAESARS HISSHO SUSHI H&R BLOCK LIBERTY TAX SERVICE GREAT CLIPS HEALTH MART PHARMACY DOMINO’S PIZZA ACE HARDWARE FIREHOUSE SUBS BASKIN-ROBBINS BURGER KING JIMMY JOHN’S VISION SOURCE DQ GRILL & CHILL JACKSON HEWITT TAX SERVICE CENTURY 21 TACO BELL ANYTIME FITNESS SPORT CLIPS KFC PAPA JOHN’S EDIBLE ARRANGEMENTS WENDY’S JERSEY MIKE’S SUBS CHICK-FIL-A SUPERCUTS PAPA MURPHY’S COLDWELL BANKER FANTASTIC SAMS GNC SONIC DRIVE-IN ZAXBY’S AUNTIE ANNE’S SMOOTHIE KING COLD STONE CREAMERY HUNTINGTON LEARNING CENTER DQ TREAT PIZZA HUT WINGSTOP MIDAS ARBY’S EUROPEAN WAX CENTER CULVER’S KELLER WILLIAMS POPEYES LOUISIANA KITCHEN

MULTI-UNIT FRANCHISEES SINGLE-UNIT FRANCHISEES 3,999 1,984 1,023 841 749 708 632 621 619 594 565 533 531 485 460 438 437 436 400 394 350 343 330 290 280 264 259 253 250 248 245 237 221 210 197 187 187 175 174 173 171 171 170 169 166 164 164 155 154 147

2020 Annual Edition

3,720 384 493 2,274 1,813 84 20 744 859 300 3,188 259 2,536 19 779 355 315 2,194 1,137 160 736 344 1,663 119 421 410 316 143 209 1,408 142 251 485 301 239 269 13 314 224 409 31 795 120 120 276 276 112 274 723 606

TOTAL FRANCHISEES 7,719 2,368 1,516 3,115 2,562 792 652 1,365 1,478 894 3,753 792 3,067 504 1,239 793 752 2,630 1,537 554 1,086 687 1,993 409 701 674 575 396 459 1,656 387 488 706 511 436 456 200 489 398 582 202 966 290 289 442 440 276 429 877 753

2019 DOMINATORS

Multi-unit, multi-brand operators continue to grow—and they’re getting bigger every year—a trend that continues to accelerate as these “dominators” grow their portfolios through acquisitions, new unit buildouts, refranchising, and scooping up successful units from retiring franchisees. Banking on their good credit, solid infrastructure, and proven track record, today’s Dominators are creating historically large franchisee organizations, as the rankings from FRANdata show.

Today’s dominators are sophisticated, savvy, and experienced at managing organizations with hundreds of units, often spread across several states, regions, or even the entire U.S. They also

LARGEST FRANCHISEES BY STATE STATE (and D.C.)

LARGEST FRANCHISEE

Alabama

understand that all success is local and about unit economics: one customer and one sale at a time.

They create jobs by the hundreds and thousands, hiring young employees and providing a career path for them to grow. They do business with local suppliers—lots of them! And they give back to their communities on a large scale, encouraging their employees to support local organizations and charities. No franchisee gets to the top without years of hard work, sacrifice, perseverance, and an unwavering desire to be the best. So congratulations to this year’s Dominators!

UNITS

STATE (and D.C.)

LARGEST FRANCHISEE

NPC INTERNATIONAL

105

Montana

MERIDIAN RESTAURANTS UNLIMITED

Alaska

SUBWAY DEVELOPMENT OF ALASKA

24

Arizona

DESERT DE ORO FOODS

168

North Carolina

SPEEDWAY

Arkansas

K-MAC ENTERPRISES

83

North Dakota

FARMERS UNION OIL CO

27

California

G & M OIL CO

Nebraska

CARPENTER CONCEPTS

48

Colorado

HARMAN MANAGEMENT

91

Nevada

TERRIBLE HERBST

85

Connecticut

GREAT AMERICAN DONUT

37

New Hampshire

PETER NAPOLI

32

Delaware

RYAN S GROUP; MITRA QSR

15

New Jersey

BRIAD RESTAURANT GROUP

74

District of Columbia

PANKAJ SETH; TEAM WASHINGTON

9

Florida

NPC INTERNATIONAL

175

Georgia

GPS HOSPITALITY

101

Hawaii

KAZI MANAGEMENT

40

Idaho

NPC INTERNATIONAL

37

Illinois

DHANANI GROUP

Indiana

FLYNN RESTAURANT GROUP

Iowa

NPC INTERNATIONAL

49

Kansas

ROTTINGHAUS

172

Kentucky

FOURTEEN FOODS

61

Louisiana

GPS HOSPITALITY

Maine Maryland

278

UNITS 21 189

New Mexico

MERRITT GROUP SONIC

68

New York

METRO FRANCHISING COMMISSARY

137

Ohio

THE COVELLI FAMILY LTD PARTNERSHIP

140

Oklahoma

WING FINANCIAL SERVICES

95

Oregon

GBMO

60

180

Pennsylvania

62

126

CARROLS GROUP; VALENTI MANAGEMENT

Rhode Island

THE JAN COMPANIES

27

South Carolina

PILOT TRAVEL CENTERS

36

South Dakota

VELARDE

23

122

Tennessee

SW DEVELOPMENT OF EAST TN

94

SUBWAY DEVELOPMENT OF MAINE

28

Texas

SUN HOLDINGS

DAVCO RESTAURANTS

101

Utah

SIZZLING PLATTER

56

Vermont

VERMONT DONUT ENTERPRISES

17

Virginia

BODDIE-NOELL ENTERPRISES

177

Washington

HEARTLAND AUTOMOTIVE SERVICE

95

West Virginia

LITTLE GENERAL STORE

47

Wisconsin

WISCONSIN HOSPITALITY GROUP

65

Wyoming

HIGH PLAINS PIZZA

22

Massachusetts

HK ENTERPRISES

70

Michigan

FORWARD CORP; STARBOARD GROUP

65

Minnesota

BORDER FOODS

78

Mississippi

NPC INTERNATIONAL

137

Missouri

FLYNN RESTAURANT GROUP

134

Multi-Unit Buyer’s Guide

348

11

ENTIRE U.S.

(50 states, Washington, D.C., Guam, Puerto Rico, and the Virgin Islands) MSA

FRANCHISED UNITS

MSA

FRANCHISED UNITS

LOS ANGELES-RIVERSIDE-ORANGE COUNTY, CA

19,371

NORFOLK-VIRGINIA BEACH-NEWPORT NEWS, VA-NC

2,474

NEW YORK-NORTHERN NEW JERSEYLONG ISLAND, NY-NJ-CT-PA

18,642

MILWAUKEE-RACINE, WI

2,382

CHICAGO-GARY-KENOSHA, IL-IN-WI

11,880

JACKSONVILLE, FL

2,212

WASHINGTON-BALTIMORE, DC-MD-VA-WV

SALT LAKE CITY-OGDEN, UT

10,654

2,110

OKLAHOMA CITY, OK

2,026

10,085

HARTFORD, CT

1,927

GREENSBORO-WINSTON-SALEM-HIGH POINT, NC

1,847

WEST PALM BEACH-BOCA RATON, FL

1,825

DALLAS-FORT WORTH, TX HOUSTON-GALVESTON-BRAZORIA, TX

8,723

ATLANTA, GA

8,306

SAN FRANCISCO-OAKLAND-SAN JOSE, CA

7,954

RICHMOND-PETERSBURG, VA

1,807

BOSTON-WORCESTER-LAWRENCE, MA-NH-ME-CT

7,527

GREENVILLE-SPARTANBURGANDERSON, SC

1,732

PHILADELPHIA-WILMINGTON-ATLANTIC CITY, PA-NJ-DE-MD

6,909

NEW ORLEANS, LA

1,652

6,481

MEMPHIS, TN-AR-MS

DETROIT-ANN ARBOR-FLINT, MI

1,623

5,752

LOUISVILLE, KY-IN

PHOENIX-MESA, AZ

1,615

SEATTLE-TACOMA-BREMERTON, WA

5,226

GRAND RAPIDS-MUSKEGON-HOLLAND, MI

1,509

MINNEAPOLIS-SAINT PAUL, MN-WI

4,826

KNOXVILLE, TN

1,474

DENVER-BOULDER-GREELEY, CO

4,740

BIRMINGHAM, AL

1,449

MIAMI-FORT LAUDERDALE, FL

4,530

OMAHA, NE-IA

1,385

TAMPA-ST PETERSBURG-CLEARWATER, FL

4,324

TULSA, OK

1,289

3,911

DAYTON-SPRINGFIELD, OH

SAN DIEGO, CA

1,273

ST LOUIS, MO-IL

3,789

CHARLESTON-NORTH CHARLESTON, SC

1,242

CHARLOTTE-GASTONIA-ROCK HILL, NC-SC

3,629

SARASOTA-BRADENTON, FL

1,190

3,521

ALBUQUERQUE, NM

ORLANDO, FL

1,160

3,395

COLUMBIA, SC

PORTLAND-SALEM, OR-WA

1,152

3,367

TUCSON, AZ

CLEVELAND-AKRON, OH

1,149

3,080

LITTLE ROCK-NORTH LITTLE ROCK, AR

INDIANAPOLIS, IN

1,135

3,022

BUFFALO-NIAGARA FALLS, NY

SAN ANTONIO, TX

1,121

SACRAMENTO-YOLO, CA

3,013

LAS VEGAS, NV-AZ

2,978

CINCINNATI-HAMILTON, OH-KY-IN

2,940

KANSAS CITY, MO-KS

2,934

RALEIGH-DURHAM-CHAPEL HILL, NC

2,899

AUSTIN-SAN MARCOS, TX

2,883

NASHVILLE, TN

2,703

PITTSBURGH, PA

2,700

COLUMBUS, OH

2,526

12

FRESNO, CA

1,089

ROCHESTER, NY

1,074

FORT MYERS-CAPE CORAL, FL

1,065

COLORADO SPRINGS, CO

1,055

BATON ROUGE, LA

1,035

BOISE CITY, ID

1,014

DES MOINES, IA

999

ALBANY-SCHENECTADY-TROY, NY

992

MOBILE, AL

976

2020 Annual Edition

2019 DOMINATORS LARGEST FRANCHISEES BY REGION WEST

MOUNTAIN WEST

(AK, CA, HI, OR, WA)

(CO, ID, MT, UT, WY)

UNITS

UNITS

G & M OIL CO

278

NPC INTERNATIONAL

146

HARMAN MANAGEMENT

272

HARMAN MANAGEMENT

118

SOUTHERN CALIFORNIA PIZZA

258

FLYNN RESTAURANT GROUP

111

FLYNN RESTAURANT GROUP

200

SIZZLING PLATTER

80

TARGET

188

ALVARADO CONCEPTS

65

SOUTHWEST

PLAINS

(AZ, NV, NM)

(IA, KS, MO, NE, ND, OK, SD)

UNITS

UNITS

DESERT DE ORO FOODS

177

ROTTINGHAUS

330

MERRITT GROUP SONIC

119

FLYNN RESTAURANT GROUP

306

TERRIBLE HERBST

85

NPC INTERNATIONAL

259

STINE ENTERPRISES

73

K-MAC ENTERPRISES

146

SUBWAY DEVELOPMENT OF LAS VEGAS

64

LOVE’S TRAVEL STOPS & COUNTRY STORES

145

SOUTH

MIDWEST

(AL, AR, FL, GA, KY, LA, MS, NC, SC, TN, TX, VA)

(IL, IN, MI, MN, OH, WI)

UNITS

1,000

NPC INTERNATIONAL

UNITS FLYNN RESTAURANT GROUP

284

SUN HOLDINGS

482

CARROLS GROUP

279

KBP FOODS

420

DHANANI GROUP

275

MUY BRANDS

416

KBP FOODS

176

SPEEDWAY

363

MUY BRANDS

160

EAST

NEW ENGLAND

(DC, DE, MD, NJ, NY, PA, WV)

(CT, ME, MA, NH, RI, VT)

UNITS

UNITS

203

DHANANI GROUP

102

137

HK ENTERPRISES

87

ADF COMPANIES

130

FLYNN RESTAURANT GROUP

65

TARGET

128

PR RESTAURANTS

63

MUY BRANDS

126

DE FOODS

CARROLS GROUP METRO FRANCHISING COMMISSARY

56 Source: FRANdata Note: Data based on most current FDDs

Multi-Unit Buyer’s Guide

13

2020 MEGA 99 RANKINGS Each year we work with FRANdata to compile a list of the country’s largest multi-unit franchisee organizations. Based on total unit count, the rankings show not only the number of units these “mega” franchisees operate, but also their brands. While the list is dominated by food brands, it also includes non-food brands

RANK COMPANY

14

such as business services (tax preparation), consumer services (automotive), and lodging. If you’re looking to expand and diversify your own franchise empire, study what the “big guys” are buying— it just might help you with your own growth choices in 2020.

UNITS

BRANDS

1

NPC INTERNATIONAL

1,599

PIZZA HUT, WENDY’S, KFC

2 3

FLYNN RESTAURANT GROUP

APPLEBEE’S, ARBY’S, TACO BELL, PANERA BREAD

CARROLS GROUP

1,245 1,093

4

SUN HOLDINGS

1,053

5

TARGET

946

PIZZA HUT

6

DHANANI GROUP

844

BURGER KING, POPEYES LOUISIANA KITCHEN, LA MADELEINE FRENCH BAKERY CAFÉ

7 8

KBP FOODS

789 769

MUY BRANDS

BURGER KING, POPEYES LOUISIANA KITCHEN BURGER KING, POPEYES LOUISIANA KITCHEN, ARBY’S, CICIS, GOLDEN CORRAL, GNC, ARBY’S, KRISPY KREME, TACO BUENO, T-MOBILE, MCALISTER’S DELI, 3 AIRPORT

KFC, TACO BELL, PIZZA HUT PIZZA HUT, WENDY’S, TACO BELL

9

ARAMARK

628

CHICK-FIL-A, EINSTEIN BROS. BAGELS, SUBWAY, PANDA EXPRESS, OATH PIZZA, WHICH WICH, DUNKIN’, PAPA JOHN’S, PIZZA HUT, MOE’S SOUTHWEST GRILL, STEAK ‘N SHAKE, FRESHII, JAMBA, QDOBA MEXICAN EATS, TACO BELL, CHILI’S, TIM HORTONS, ERBERT & GERBERT’S, MCALISTER’S DELI, MOOYAH, QUAKER STEAK & LUBE, QUIZNOS, WENDY’S, CARIBOU COFFEE, KFC, PJ’S COFFEE OF NEW ORLEANS, BURGERFI, COSI, DUNN BROTHERS COFFEE, PANERA BREAD, THE EXTREME PITA, BEEF ‘O’ BRADY’S, DENNY’S, FIREHOUSE SUBS, IHOP, LA MADELEINE FRENCH BAKERY CAFÉ, NATHAN’S FAMOUS, PINKBERRY, THE COFFEE BEAN & TEA LEAF, WAHOO’S FISH TACO, WINGSTOP

10

PILOT TRAVEL CENTERS

620

SUBWAY, CINNABON, WENDY’S, DUNKIN’, ARBY’S, DQ TREAT, TACO BELL, MOE’S SOUTHWEST GRILL, PIZZA HUT, HOT STUFF PIZZA, KFC, CARVEL, IHOP

11

HEARTLAND AUTOMOTIVE SERVICE

532

JIFFY LUBE

12

ARMY & AIR FORCE EXCHANGE SERVICES

529

SUBWAY, BURGER KING, CHARLEYS, POPEYES LOUISIANA KITCHEN, TACO BELL, ARBY’S, EINSTEIN BROS. BAGELS, QDOBA MEXICAN EATS, MANCHU WOK, BASKIN-ROBBINS, DUNKIN’, BLIMPIE, WING ZONE, PIZZA HUT, TACO JOHN’S, DENNY’S, SLIM CHICKENS

13

SPEEDWAY

497

DUNKIN’, SUBWAY, WENDY’S, BOJANGLES’

14

LOVE’S TRAVEL STOPS & COUNTRY STORES

478

SUBWAY, DUNKIN’, TACO JOHN’S, CHESTER’S, GODFATHER’S PIZZA, HARDEE’S, IHOP, ARBY’S, DQ TREAT

15

MANNA

425

WENDY’S, CHILI’S, FAZOLI’S, GOLDEN CORRAL, BLAZE PIZZA

2020 Annual Edition

2020 Mega 99 Rankings

RANK COMPANY

UNITS

16

GPS HOSPITALITY

17

AMPEX BRANDS

409

18 19 20

HARMAN MANAGEMENT ROTTINGHAUS

393 388 382

21

SIZZLING PLATTER

357

LITTLE CAESARS, SIZZLER, WINGSTOP, DUNKIN’, BASKINROBBINS, RED ROBIN

22

BODDIE-NOELL ENTERPRISES

345

HARDEE’S

23

JIB MANAGEMENT

343

JACK IN THE BOX, DENNY’S, TGI FRIDAYS, SIZZLER, EL POLLO LOCO, CORNER BAKERY CAFE

24 25 25 27

MERITAGE HOSPITALITY GROUP

318 301 301 299

SUMMIT RESTAURANT GROUP

K-MAC ENTERPRISES COVELLI ENTERPRISES SOUTHERN CALIFORNIA PIZZA

411

BRANDS BURGER KING, POPEYES LOUISIANA KITCHEN KFC, PIZZA HUT, LONG JOHN SILVER’S, TIM HORTONS, A&W, TACO BELL KFC, A&W, LONG JOHN SILVER’S IHOP, APPLEBEE’S SUBWAY

WENDY’S TACO BELL, KFC PANERA BREAD, DQ GRILL & CHILL, DQ TREAT PIZZA HUT EINSTEIN BROS. BAGELS, SUBWAY, BLIMPIE, PAPA JOHN’S, PANDA EXPRESS, DUNKIN’, MOE’S SOUTHWEST GRILL, PIZZA HUT, JAMBA, SALSARITA’S FRESH MEXICAN GRILL, SMASHBURGER, STEAK ‘N SHAKE, TACO BELL, CARIBOU COFFEE, PJ’S COFFEE OF NEW ORLEANS, WENDY’S, WHICH WICH, QUIZNOS, TIM HORTONS, BURGER KING, CHILI’S, ERBERT & GERBERT’S, FRESHII, ILLY, MARCO’S PIZZA, NATHAN’S FAMOUS, SBARRO, BASKINROBBINS, BEN & JERRY’S, BOJANGLES’, CALIFORNIA TORTILLA, DENNY’S, FREDDY’S FROZEN CUSTARD & STEAKBURGERS, IHOP, JASON’S DELI, JOHNNY ROCKETS, KFC, PITA PIT, PLANET SMOOTHIE, POPEYES LOUISIANA KITCHEN, SLIM CHICKENS

28

COMPASS GROUP USA

295

29 30

TACALA /BOOM FOODS

TACO BELL

PACIFIC BELLS

294 291

MASON-HARRISON-RATLIFF ENTERPRISES

286

SONIC DRIVE-IN

283

POPEYES LOUISIANA KITCHEN, GODFATHER’S PIZZA, SUBWAY, TACO BELL, BURGER KING, DUNKIN’, ARBY’S, FAZOLI’S, A&W, FUDDRUCKERS, WENDY’S, BLACK BEAR DINER, CHARLEYS PHILLY STEAKS, BASKIN-ROBBINS, CARL’S JR., CHESTER’S, DQ GRILL & CHILL, HOT STUFF PIZZA, SUPER 8 BY WYNDHAM, TACOTIME EINSTEIN BROS. BAGELS, CHICK-FIL-A, PIZZA HUT, DUNKIN’, JAMBA, ERBERT & GERBERT’S, QDOBA MEXICAN EATS, TACO BELL, PAPA JOHN’S, STEAK ‘N SHAKE, BURGER KING, BAJA FRESH, HOT STUFF PIZZA, COSI, GODFATHER’S PIZZA, SMOOTHIE KING, THE HABIT BURGER GRILL, TIM HORTONS, DENNY’S, MOOYAH, QUIZNOS, SBARRO, WHICH WICH, SUBWAY, MOE’S SOUTHWEST GRILL, MCALISTER’S DELI, BASKIN-ROBBINS, BLAZE PIZZA, DQ TREAT, PANERA BREAD, TIM HORTONS, GARBANZO MEDITERRANEAN FRESH, CARIBOU COFFEE, CHESTER’S, THE COFFEE BEAN & TEA LEAF

31

32

TA OPERATING

33

SODEXO

281

34 35 36 37

RPM PIZZA

280 278 271 265

G&M OIL COMPANY CAFUA MANAGEMENT DESERT DE ORO FOODS

TACO BELL, KFC, BUFFALO WILD WINGS

DOMINO’S PIZZA CHEVRON, EXTRAMILE, TEXACO DUNKIN’, BASKIN-ROBBINS TACO BELL, PIZZA HUT

Multi-Unit Buyer’s Guide

15

2020 Mega 99 Rankings

RANK COMPANY

38 38

EYM GROUP ADF COMPANIES

261 261

40

CIRCLE K STORES

249

41 42

MITRA QSR

247 244

FUGATE ENTERPRISES

42

HMS HOST

244

44 45 45

D L ROGERS

236 218 218

FOURTEEN FOODS JAE RESTAURANT GROUP

BRANDS PIZZA HUT, BURGER KING, DENNY’S PIZZA HUT, PANERA BREAD SUBWAY, BLIMPIE, HOT STUFF PIZZA, CHURCH’S CHICKEN, HARDEE’S, DQ TREAT, DQ GRILL & CHILL, HUDDLE HOUSE, NOBLE ROMAN’S, CHEVRON, TEXACO KFC, TACO BELL PIZZA HUT, TACO BELL BURGER KING, SBARRO, POPEYES LOUISIANA KITCHEN, QUIZNOS, CHILI’S, ROY ROGERS, NATHAN’S FAMOUS, PIZZA HUT, CHICK-FIL-A, FAMOUS FAMIGLIA PIZZERIA, GREAT STEAK, SMASHBURGER, MANCHU WOK, PANDA EXPRESS, JOHNNY ROCKETS, LA MADELEINE FRENCH BAKERY CAFÉ, PINKBERRY, A&W, BLAZE PIZZA, BLIMPIE, BURGERFI, CARL’S JR., EINSTEIN BROS. BAGELS, FIREHOUSE SUBS, GODFATHER’S PIZZA, THE COFFEE BEAN & TEA LEAF, THE COUNTER, UNA MAS MEXICAN GRILL, BAJA FRESH, BURGER 21, KELLY’S CAJUN GRILL, PACIUGO GELATO & CAFFÈ, YEUNG’S LOTUS EXPRESS SONIC DRIVE-IN DQ GRILL & CHILL, DQ TREAT WENDY’S HILTON GARDEN INN, COURTYARD BY MARRIOTT, HAMPTON INN BY HILTON, HOMEWOOD SUITES BY HILTON, RESIDENCE INN

BY MARRIOTT, SPRINGHILL SUITES BY MARRIOTT, FAIRFIELD BY MARRIOTT, TOWNEPLACE SUITES BY MARRIOTT, HOME2 SUITES

BY HILTON, EMBASSY SUITES BY HILTON, MARRIOTT HOTELS

47

APPLE HOSPITALITY REIT

214

48 48 50 51 52 53 54 54 56 57 58 59

QUALITY DINING

BURGER KING, CHILI’S

SUNDANCE

212 212 209 198 197 195 186 186 179 176 173 171

CELEBRATION RESTAURANT GROUP

170

PIZZA HUT, TACO BELL, KFC

165 161 159 159 158 157

WENDY’S, TGI FRIDAYS

60 61 62 63 63 65 66

16

UNITS

PALO ALTO CHARTER FOODS QUALITY HUTS MIDWEST COTTI FOODS FALCON HOLDINGS BORDER FOODS NORTHWEST RESTAURANTS FRESH ALTERNATIVES MARWAHA GROUP STARBOARD GROUP

BRIAD RESTAURANT GROUP PJ UNITED JRN MERRITT GROUP SONIC GHAI MANAGEMENT HAMRA ENTERPRISES

TACO BELL, PIZZA HUT TACO BELL, LONG JOHN SILVER’S, KFC, A&W PIZZA HUT WENDY’S, TACO BELL, PIEOLOGY PIZZERIA CHURCH’S CHICKEN, LONG JOHN SILVER’S TACO BELL, CHURCH’S CHICKEN TACO BELL, KFC, A&W, PIZZA HUT, LONG JOHN SILVER’S SUBWAY SUBWAY WENDY’S TACO BELL, KFC, PIZZA HUT

PAPA JOHN’S KFC, PIZZA HUT SONIC DRIVE-IN BURGER KING, TACO BELL WENDY’S, PANERA BREAD, NOODLES & COMPANY

2020 Annual Edition

2020 Mega 99 Rankings

RANK COMPANY

UNITS

BRANDS

66

PACPIZZA

157

PIZZA HUT

68

BURGERBUSTERS

153

TACO BELL, PIZZA HUT, STEAK ‘N SHAKE, KFC, LONG JOHN SILVER’S

69

WENDPARTNERS FRANCHISE GROUP

152

WENDY’S WENDY’S

WKS RESTAURANT GROUP

151 145 142 142 140 140 139 139 138

79

CAMBRIDGE FRANCHISE HOLDINGS

137

BURGER KING

79

METRO FRANCHISING COMMISSARY

137

DUNKIN’, BASKIN-ROBBINS, NATHAN’S FAMOUS

136 136 136 136 135 134 133 131 130 126 126 125 125 123 121 121 120 119 119 119 119 118

TACO BELL, KFC

70 71 72 72 74 74 76 76 78

81 81 81 81 85 86 87 88 89 90 90 92 92 94 95 95 97 98 98 98 98 99

CARLISLE CALIFORNIA FOOD MANAGEMENT DOHERTY ENTERPRISES WING FINANCIAL SERVICES HENLEY ENTERPRISES SUMMIT RESTAURANT GROUP PREMIER KINGS B & G FOOD ENTERPRISES

ALVARADO CONCEPTS HALLRICH (THE INNER CRUST) TOMS KING AMERICAN PIZZA PARTNERS RMH FRANCHISE MANNA DEVELOPMENT GROUP BAJCO DMSD FOODS HAZA FOODS LUIHN FOOD SYSTEM AFC BRANDS STARCORP ADT SSCP MANAGEMENT BLD BRANDS (SERAZEN) FOUR FOODS GROUP NGP MANAGEMENT MARLU INVESTMENT GROUP HOOGLAND FOODS CAVE ENTERPRISES OPERATIONS HK ENTERPRISES DORO

BURGER KING APPLEBEE’S, PANERA BREAD, NOODLES & COMPANY JACKSON HEWITT TAX SERVICE VALVOLINE INSTANT OIL CHANGE PIZZA HUT, LONG JOHN SILVER’S BURGER KING TACO BELL, KFC EL POLLO LOCO, WENDY’S, KRISPY KREME, DENNY’S

PIZZA HUT BURGER KING PIZZA HUT APPLEBEE’S PANERA BREAD PAPA JOHN’S JACK IN THE BOX WENDY’S TACO BELL, KFC, PIZZA HUT TACO BELL, APPLEBEE’S HARDEE’S, CARL’S JR. PIZZA HUT APPLEBEE’S, SONIC DRIVE-IN PAPA JOHN’S, HARDEE’S LITTLE CAESARS, KNEADERS BAKERY DUNKIN’ ARBY’S, LITTLE CAESARS, CHURCH’S CHICKEN, JACK IN THE BOX MARCO’S PIZZA BURGER KING SUPERCUTS HARDEE’S, TACO JOHN’S, HOLIDAY INN SOURCE: FRANdata, Franchise Update Media

Multi-Unit Buyer’s Guide

17

2020 MULTI-BRAND 50

The 2020 Multi-Brand 50 ranking highlights the largest franchisees in the U.S. and their 25 favorite brands RANK 1

2

COMPANY

BRANDS

NPC INTERNATIONAL

6

18

1,610 7

BRANDS

UNITS

PIZZA HUT

2

MUY COMPANIES

769

WENDY’S

385

PIZZA HUT

373

1,245

WENDY’S

316

TACO BELL

80

FLYNN RESTAURANT GROUP APPLEBEE’S

460

ARBY’S

369

TACO BELL

282

CHICK-FIL-A

120

134

EINSTEIN BROS. BAGELS

109

SUBWAY

64

PANDA EXPRESS

45

60

OATH PIZZA

39

1,005

WHICH WICH

29

CARROLS GROUP POPEYES LOUISIANA KITCHEN

5

COMPANY

1,225

BURGER KING

4

RANK

PIZZA HUT

PANERA BREAD 3

UNITS

SUN HOLDINGS

8

ARAMARK

1,087 1,027

628

BURGER KING

291

DUNKIN’

24

POPEYES LOUISIANA KITCHEN

161

PAPA JOHN’S

22

T-MOBILE

159

PIZZA HUT

22

TACO BUENO

145

MOE’S SOUTHWEST GRILL

21

ARBY’S

99

STEAK ‘N SHAKE

16

GNC

78

FRESHII

14

CICIS

31

JAMBA

13

GOLDEN CORRAL

20

KRISPY KREME DOUGHNUTS

12

18

QDOBA MEXICAN EATS TACO BELL

12

AIRPORTS

3

CHILI’S

7

838

TIM HORTONS

6

BURGER KING

551

ERBERT & GERBERT’S

4

POPEYES LOUISIANA KITCHEN

287

MCALISTER’S DELI

4

MOOYAH

4

DHANANI GROUP

KBP FOODS

831 KFC

714

QUAKER STEAK & LUBE

4

TACO BELL

115

QUIZNOS

4

2020 Annual Edition

2020 Multi-Brand 50 RANK

9

10

COMPANY

BRANDS

UNITS

WENDY’S

4

CARIBOU COFFEE

3

KFC

3

PJ’S COFFEE OF NEW ORLEANS

3

BURGERFI

2

COSI

2

DUNN BROTHERS COFFEE

2

PANERA BREAD

2

THE EXTREME PITA

2

BEEF ‘O’ BRADY’S

1

DENNY’S

1

FIREHOUSE SUBS

1

IHOP

1

LA MADELEINE FRENCH BAKERY & CAFE

1

NATHAN’S FAMOUS

1

PINKBERRY

1

THE COFFEE BEAN & TEA LEAF

1

WAHOO’S FISH TACO

1

WINGSTOP

1

RANK

COMPANY

BRANDS CHARLEYS PHILLY STEAKS POPEYES LOUISIANA KITCHEN

83 54

TACO BELL

41

ARBY’S

27

EINSTEIN BROS. BAGELS QDOBA MEXICAN EATS

11

UNITS

20 12

MANCHU WOK

10

BASKIN-ROBBINS

7

DUNKIN’

7

BLIMPIE

6

WING ZONE

6

PIZZA HUT

5

TACO JOHN’S

3

DENNY’S

1

SLIM CHICKENS

1

SPEEDWAY

497 DUNKIN’

466

SUBWAY

15

WENDY’S

11

BOJANGLES’

5

PILOT TRAVEL CENTERS

620

SUBWAY

200

CINNABON

165

WENDY’S

78

DUNKIN’

61

ARBY’S

55

DQ TREAT

19

SUBWAY

212

TACO BELL

19

CHESTER’S

107

MOE’S SOUTHWEST GRILL

9

GODFATHER’S PIZZA

90

PIZZA HUT

8

HARDEE’S

50

HOT STUFF PIZZA

2

IHOP

9

KFC

2

DUNKIN’

3

CARVEL

1

TACO JOHN’S

3

IHOP

1

ARBY’S

2

DQ TREAT

2

ARMY & AIR FORCE EXCHANGE SERVICE

530

SUBWAY

133

BURGER KING

114

12

13

14

GPS HOSPITALITY BURGER KING

399

PIZZA HUT

69

POPEYES LOUISIANA KITCHEN LOVE’S TRAVEL STOPS & COUNTRY STORES

AMPEX BRANDS

Multi-Unit Buyer’s Guide

487

KFC

19 478

409 141

19

2020 Multi-Brand 50 RANK

15

16

17

18

19

COMPANY

BRANDS

UNITS

PIZZA HUT

128

DUNKIN’

20

LONG JOHN SILVER’S

53

12

TIM HORTONS

47

MOE’S SOUTHWEST GRILL PIZZA HUT

10

A&W

26

JAMBA

9

TACO BELL

14

SALSARITA’S FRESH MEXICAN GRILL

6

SMASHBURGER

5

STEAK ‘N SHAKE

5

TACO BELL

5

CARIBOU COFFEE

4

HARMAN MANAGEMENT

261

A&W

115

LONG JOHN SILVER’S

17

PJ’S COFFEE OF NEW ORLEANS

4

APPLEBEE’S

119

WENDY’S

4

357

WHICH WICH

4

LITTLE CAESARS

259

QUIZNOS

3

WINGSTOP

50

TIM HORTONS

3

DUNKIN’

27

BURGER KING

2

SIZZLER

14

CHILI’S

2

RED ROBIN

6

ERBERT & GERBERT’S

2

BASKIN-ROBBINS

1

FRESHII

2

ILLY

2

MARCO’S PIZZA

2

NATHAN’S FAMOUS

2

SBARRO

2

BASKIN-ROBBINS

1

BEN & JERRY’S

1

BOJANGLES’

1

CALIFORNIA TORTILLA

1

DENNY’S

1

FREDDY’S FROZEN CUSTARD & STEAKBURGERS

1

IHOP

1

JASON’S DELI

1

SIZZLING PLATTER

JIB MANAGEMENT/YADAV ENTERPRISES

343

JACK IN THE BOX

224

DENNY’S

45

TGI FRIDAYS

70

SIZZLER

4

THE COVELLI FAMILY LTD PARTNERSHIP

301 292

DQ GRILL & CHILL

5

DQ TREAT

4

K-MAC ENTERPRISES KFC

20

UNITS

268

TACO BELL 21

388

BRANDS

IHOP

PANERA BREAD

19

COMPANY

393

KFC

SUMMIT RESTAURANT GROUP

RANK

COMPASS GROUP USA

301 290 11 296

EINSTEIN BROS. BAGELS

JOHNNY ROCKETS

1

46

KFC

1

SUBWAY

40

PITA PIT

1

BLIMPIE

35

PLANET SMOOTHIE

1

PAPA JOHN’S

30

1

PANDA EXPRESS

21

POPEYES LOUISIANA KITCHEN SLIM CHICKENS

1

2020 Annual Edition

2020 Multi-Brand 50 RANK 22

COMPANY

BRANDS

UNITS

PACIFIC BELLS

COMPANY

BRANDS

UNITS

291

SBARRO

1

TACO BELL

223

1

BUFFALO WILD WINGS

67

THE COFFEE BEAN & TEA LEAF WHICH WICH

1

KFC 23

RANK

1

TA OPERATING

283 EINSTEIN BROS. BAGELS

68

CHICK-FIL-A

66

SUBWAY

26

PIZZA HUT

23

DUNKIN’

17

JAMBA

10

ERBERT & GERBERT’S

6

QDOBA MEXICAN EATS

6

TACO BELL

6

PAPA JOHN’S

5

STEAK ‘N SHAKE

5

BURGER KING

4

GARBANZO MEDITERRANEAN FRESH MOE’S SOUTHWEST GRILL

24

SODEXO

281 EINSTEIN BROS. BAGELS

66

CHICK-FIL-A

60

WOW CAFE & WINGERY

48

SUBWAY

39

PIZZA HUT

28

UFOOD GRILL

13

JAMBA

10

TACO BELL

9

PAPA JOHN’S

8

BAJA FRESH

7

ERBERT & GERBERT’S

7

BURGER KING

5

MOE’S SOUTHWEST GRILL QDOBA MEXICAN EATS

4 4

4 4

QUIZNOS

4

STEAK ‘N SHAKE

4

TIM HORTONS

4

AU BON PAIN

3

DENNY’S

3

GARBANZO MEDITERRANEAN FRESH

3

HOT STUFF PIZZA

3

MCALISTER’S DELI

3

CHESTER’S

2

GODFATHER’S PIZZA

2

NRGIZE LIFESTYLE CAFE

2

SBARRO

2 2

BAJA FRESH

3

HOT STUFF PIZZA

3

MCALISTER’S DELI

3

TIM HORTONS

3

BASKIN-ROBBINS

2

COSI

2

GODFATHER’S PIZZA

2

SMOOTHIE KING

2

THE HABIT BURGER GRILL

2

BLAZE PIZZA

1

CARIBOU COFFEE

1

CHESTER’S

1

DENNY’S

1

THE COFFEE BEAN & TEA LEAF

DQ TREAT

1

FRESHII

1

MOOYAH

1

MOOYAH

1

PANERA BREAD

1

QUIZNOS

1

25

G & M OIL

Multi-Unit Buyer’s Guide

278 CHEVRON (BRANDED)

150

21

2020 Multi-Brand 50 RANK

COMPANY

BRANDS EXTRAMILE (CHEVRON)

NATHAN’S FAMOUS

13

PIZZA HUT

13

CHICK-FIL-A

10

265

FAMOUS FAMIGLIA PIZZERIA

9

TACO BELL

176

GREAT STEAK

5

PIZZA HUT

89

SMASHBURGER

5

261

MANCHU WOK

4

PIZZA HUT

168

PANDA EXPRESS

4

BURGER KING

92

JOHNNY ROCKETS

3

1 261

LA MADELEINE FRENCH BAKERY & CAFE

3

246

PINKBERRY

3

A&W

2

249

BLAZE PIZZA

2

SUBWAY

168

BLIMPIE

2

BLIMPIE

37

BURGERFI

2

HOT STUFF PIZZA

14

CARL’S JR.

2

CHURCH’S CHICKEN

9

2

HARDEE’S

6

EINSTEIN BROS. BAGELS FIREHOUSE SUBS

2

DQ TREAT

5

GODFATHER’S PIZZA

2

DQ GRILL & CHILL

4

2

HUDDLE HOUSE

2

THE COFFEE BEAN & TEA LEAF

NOBLE ROMAN’S

2

THE COUNTER

2

CHEVRON

1

UNA MAS MEXICAN GRILL

2

TEXACO

1

BAJA FRESH

1

BURGER 21

1

KELLY’S CAJUN GRILL

1

CAFUA MANAGEMENT

DESERT DE ORO FOODS

EYM GROUP

ADF COMPANIES PIZZA HUT PANERA BREAD

30

31

32

32

22

UNITS 14

DENNY’S 28

BRANDS ROY ROGERS

BASKIN-ROBBINS

28

COMPANY

14

DUNKIN’ 27

RANK

CHILI’S

TEXACO 26

UNITS

CIRCLE K STORES

MITRA QSR

120 8 271 264 7

15

247 KFC

201

TACO BELL

46

FUGATE ENTERPRISES

244

PIZZA HUT

169

TACO BELL

75

HMSHOST

PACIUGO GELATO & CAFFE YEUNG’S LOTUS EXPRESS 34

FOURTEEN FOODS DQ GRILL & CHILL

244 BURGER KING

60

SBARRO

22

POPEYES LOUISIANA KITCHEN

20

QUIZNOS

15

DQ TREAT 35

APPLE HOSPITALITY REIT

2020 Annual Edition

1 1 218 213 5 214

HILTON GARDEN INN

38

COURTYARD BY MARRIOTT

37

2020 Multi-Brand 50 RANK

COMPANY

BRANDS HAMPTON INN BY HILTON HOMEWOOD SUITES

BY HILTON RESIDENCE INN BY MARRIOTT SPRINGHILL SUITES

BY MARRIOTT FAIRFIELD BY MARRIOTT TOWNEPLACE SUITES

BY MARRIOTT HOME2 SUITES BY HILTON EMBASSY SUITES BY HILTON MARRIOTT HOTELS

36

36

38

QUALITY DINING

40

41

41

RANK

COMPANY

37

43

SUNDANCE

29

44

46

170

171

CHILI’S

41

PALO ALTO

180

PIZZA HUT

32

CHARTER FOODS

150

LONG JOHN SILVER’S

56

TACO BELL

37 116

TGI FRIDAYS

49 159

PIZZA HUT 47

48

49

165

WENDY’S

KFC GHAI MANAGEMENT SERVICES

158 1 158

BURGER KING

123

TACO BELL

35

HAMRA ENTERPRISES

209

TACO BELL

133

JRN

212 TACO BELL

PIZZA HUT BRIAD RESTAURANT GROUP

2

BURGER KING

164

CELEBRATION RESTAURANT GROUP

6 2

171 7

9 45

UNITS

KFC

11

9

BRANDS TACO BELL

34

212

KFC 39

UNITS

157

WENDY’S

91

PANERA BREAD

57

NOODLES & COMPANY

9

BURGERBUSTERS

153

3

TACO BELL

131

198

PIZZA HUT

10

WENDY’S

104

STEAK ‘N SHAKE

7

TACO BELL

84

KFC

3

PIEOLOGY

10

LONG JOHN SILVER’S

2

COTTI FOODS

FALCON HOLDINGS

195

50

DOHERTY ENTERPRISES

142

CHURCH’S CHICKEN

150

APPLEBEE’S

LONG JOHN SILVER’S

45

PANERA BREAD

41

186

NOODLES & COMPANY

1

BORDER FOODS TACO BELL

172

CHURCH’S CHICKEN

14

NORTHWEST RESTAURANTS

100

186

TACO BELL

115

KFC

44

A&W

12

PIZZA HUT

8

LONG JOHN SILVER’S

7

Multi-Unit Buyer’s Guide

23

2020 MULTI-BRAND 50 Top 25 Brands of the 2020 Multi-Brand 50 RANK

24

BRAND

UNITS

1

BURGER KING

2,839

2

PIZZA HUT

2,750

3

TACO BELL

2,461

4

KFC

1,550

5

WENDY’S

1,110

6

SUBWAY

897

7

DUNKIN’

891

8

APPLEBEE’S

679

9

POPEYES LOUISIANA KITCHEN

602

10

ARBY’S

552

11

PANERA BREAD

542

12

EINSTEIN BROS. BAGELS

311

13

IHOP

280

14

CHEVRON (BRANDED)/EXTRAMILE

270

15

LITTLE CAESARS

259

16

DQ GRILL & CHILL/DQ TREAT

258

17

CHICK-FIL-A

256

18

JACK IN THE BOX

224

19

LONG JOHN SILVER’S

180

20

CHURCH’S CHICKEN

173

21

CINNABON

165

22

T-MOBILE

159

23

A&W

155

24

TACO BUENO

145

25

GODFATHER'S PIZZA

96

2020 Annual Edition

2020 Annual Edition

RETAIL

ACCOLADES & RESULTS

“Ace is the Place with the Helpful Hardware Folks!”

OPPORTUNITY DESCRIPTION Ace Hardware, America’s neighborhood hardware retailer for over 95 years, is the leader in the convenience hardware industry and offers a tremendous opportunity for those looking to build a profitable and lasting business. Ace Hardware’s history began in 1924, when a small group of hardware store owners joined together to buy merchandise in bulk in order to maximize their profits and compete effectively with larger stores.

Today, Ace is globally known and locally owned in over 60 countries.

DEMOGRAPHICS Ace stores come in all sizes and shapes based on the needs of each individual neighborhood. We have small urban stores, large rural stores and everything in between. Ace stores offer a wide variety of paint, lawn and garden, tools, to business supplies, local niche services and virtually anything a customer will ever need to fix, repair and maintain their home or business.

INCENTIVES Ace offers a FREE Opening Stock Order for new stores. The incentive amounts vary by store size/format and is based on Ace recommended products. The incentive is given as a credit.

Ace also offers an annual rebate to retailers based on the retailers purchases & profits. The percentage varies each year and is given in the form of cash and stock.

• Ranked No. 5 in Franchise Times Top 200+ Franchises • Ranked No. 6 in Entrepreneur Magazine’s Top 500 Franchises and No. 1 in the category • 6 out of 7 years in a row of increased customer traffic • 10 years in a row of same-store sales growth • Ranked Highest in Customer Satisfaction 12 out of 13 years by J.D. Power and Associates

FAST FACTS: FRANCHISING SINCE: 1976, Founded 1924 MULTI-UNIT FRANCHISEE OPERATING UNITS: 56.7% TOTAL OPERATING UNITS: 5,300+ Globally COMPANY OPERATING UNITS: 123 CAPITAL INVESTMENT: $272,500 $1,561,500 FRANCHISE FEE: $5,000 One-time affiliation fee (Affiliation fee waived for U.S. Veterans) ROYALTY FEE: 0% ADVERTISING FEE: 2% of qualified purchases (RSC and Drop Ship) and services up to $13,594 EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Free Standing, Inline, Store within a Store, End Cap AVAILABLE TERRITORIES: Global

SITE ASSISTANCE Ace offers a robust team of individuals and vendors dedicated to supporting our retailers in site selection, lease negotiation, sales forecasting and even connecting existing Ace stores for sale with prospective Ace retailers. In addition, Ace provides loans and incentives to support retailers interested in future growth.

Multi-Unit Buyer’s Guide

CONTACT KRIS LARSON Business Development 401.408.3746 Klars@acehardware.com www.myace.com

25

Multi-Unit Buyer’s Guide

RETAIL

FAST FACTS: FRANCHISING SINCE: 2008 MULTI-UNIT FRANCHISEE OPERATING UNITS: 62 TOTAL OPERATING UNITS: 224 (50+ additional under development) CAPITAL INVESTMENT: $880,000 $1,300,000 FRANCHISE FEE: $60,000

QUALIFICATIONS Purpose-driven business builders with $1.2 million net worth ($500K liquid) eager to bring value-based, patientfirst healthcare to their community (no previous medical experience required)

CONTACT

ROYALTY FEE: 6% ADVERTISING FEE: 1% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Three prototype models AVAILABLE TERRITORIES: All 50 states (see map below for new and existing markets)

SEAN HART VP, Sales & Development 205.790.2329 rshart@americanfamilycare.com www.afcfranchising.com

updated 2-20

26

2020 Annual Edition

OPPORTUNITY DESCRIPTION With more than 200 active locations from coast-to-coast, and dozens more in development, American Family Care is America’s #1 Urgent Care Franchise.

Founded by Dr. Bruce Irwin in 1982 with an emphasis on value-based medicine, American Family Care is leading the healthcare revolution with 600 in-network physicians caring for nearly 3 million patients a year. With 30% year-over-year comp sales growth and $1.68M average unit sales, American Family Care is wellpositioned to continue its rapid growth in the recession-resistant, need-based healthcare industry.

DEMOGRAPHICS More than simply an emergency room alternative, American Family Care (AFC) provides urgent care, accessible primary care, and occupational medicine to relieve economic pressure on businesses and families while improving the healthcare experience – a forward-thinking model perfect for today’s “on-demand” culture that works from coast-to-coast. Visible, end-cap sites in dominant neighborhood shopping centers with strong anchors are recommended. Hospitals, ERs and Minute Clinics are not considered true competition.

2020 Annual Edition

FOOD

OPPORTUNITY DESCRIPTION

Another Broken Egg Cafe - See why we are the fastestgrowing Breakfast/Brunch/Lunch franchise in the U.S.!

RANKINGS & AWARDS

BENEFITS

“Best Full Service Franchise Deal” 2019 FSR Magazine

• Hours of operations for owner & employees

“Best Franchise to Buy,” ZOR Award 2018 Franchise Times

• Robust training program corp & unit level

“Top 10 Restaurant Chains in the U.S.” 2018 Trip Advisor

• 24 years of excellence

QUALIFICATIONS

• CIA-trained chef, food-focused • Booming category, 5 years of SSS growth • High-end customers, high check averages • Bar–focused, beautiful new store design

Another Broken Egg Cafe is the fastestgrowing Breakfast/Brunch/Lunch franchise in the U.S. Multi-concept owners love our hours of operation, the food, and bar-focused and ownershipfriendly approach. Our 24 years of experience have produced a smooth operating, easy-to-replicate powerhouse that’s landlord- and employee-friendly.

ABE is a great addition to any portfolio.

Excellent markets are still available.

FAST FACTS: FRANCHISING SINCE: 2008 MULTI-UNIT FRANCHISEE OPERATING UNITS: 59 TOTAL OPERATING UNITS: 72 COMPANY OPERATING UNITS: 7 CAPITAL INVESTMENT: $1 million+

Another Broken Egg is looking for:

• Many multi-concept owners in the system

FRANCHISE FEE: $50,000

• Experienced & passionate operators

• Real, tangible field support and technology

ROYALTY FEE: 5%

• 14+ new cafes opening in 2020

ADVERTISING FEE: 1%

• 3-unit minimum • 500K minimum liquidity • 1.5 MM minimum net worth • Customized discounted packages available for larger territories and number of units

SITE ASSISTANCE An exceedingly site selection-focused operation. Turnkey site selection support and flexibility opens up opportunities.

Highly defined benchmarks for unit success. SiteZeus analytics platform provides white space, heat mapping and market analytics. Vast network of proven restaurant brokers around the U.S. In-market tours.

EARNINGS CLAIMS: No BUILD-OUT OPTIONS: Retail-Based Endcap, Free-Standing, Second Generation, Airport and Campus AVAILABLE TERRITORIES: All across the U.S.

CONTACT CLAY CARSON VP of Franchise Development 850.333.8260 clay.carson@anotherbrokenegg.com anotherbrokeneggfranchise.com

Multi-Unit Buyer’s Guide

27

Multi-Unit Buyer’s Guide

FOOD

OPPORTUNITY DESCRIPTION Arby’s is the second-largest sandwich restaurant brand in the world, with more than 3,500 restaurants across eight countries. With more than ten highquality proteins and thirty abundant sandwiches on its menu, Arby’s industryleading menu innovation, maverick marketing strategy, and commitment to guest service is driving long-term growth. Arby’s is part of the Inspire Brands family of restaurants.

FAST FACTS: FRANCHISING SINCE: 1965 MULTI-UNIT FRANCHISEE OPERATING UNITS: 40% TOTAL OPERATING UNITS: 3515

We Have the Meats® DEMOGRAPHICS Population Density (2 miles): 40,000 Median Household Income: $55,000 Total employees: $20,000 GLA (1/2 mile): 250,000 Strong site positioning High visibility Easy Access Strong surrounding site traffic retail shopping development

COMPANY OPERATING UNITS: 1189 CAPITAL INVESTMENT: $640,950$2,111,600 FRANCHISE FEE: $37,500 ROYALTY FEE: 4% ADVERTISING FEE: 4.2% EARNINGS CLAIMS: Yes

RANKINGS & AWARDS 2020 Entrepreneur Franchise 500® Top 25 Franchise

SITE ASSISTANCE A dedicated real estate team and analytics tools to provide site selection assistance.

BUILD-OUT OPTIONS: inline, free-standing, end cap, malls, nontraditional, airports AVAILABLE TERRITORIES: Franchising nationally and internationally.

CONTACT BERT LANE Senior Director of Franchise Development (214) 529-4875 Blane@Inspirebrands.com www.Arbys.com

28

2020 Annual Edition

QUALIFICATIONS Previous Multi-Unit Experience Proven Developer Net Worth: $1 million Liquidity: $500,000

2020 Annual Edition

OPPORTUNITY DESCRIPTION Blaze Pizza is a modern day “pizza joint” serving up artisanal pizzas that are both fast and affordable. With fans lining up or ordering online each day with carryout and third party delivery for their custombuilt pizzas, freshly made salads, house made lemonades and s’more pies, the innovative fast-casual concept has quickly become one of the hottest restaurant chains in the country.

RANKINGS & AWARDS • Blaze was recently named pizza “brand of the year” by the Harris Poll and “America’s favorite pizza chain” by Market Force Information in 2019.

• Previously ranked #1 “brand of the year” in the Fast Casual Top 100, the rapidly growing chain is backed by private equity firm Brentwood Associates and founding investors that include LeBron James, Maria Shriver, movie producer John Davis and Boston Red Sox co-owner Tom Werner.

FOOD

FAST FACTS: FRANCHISING SINCE: 2012 MULTI-UNIT FRANCHISEE OPERATING UNITS: 99% TOTAL OPERATING UNITS: 344 COMPANY OPERATING UNITS: 6 FRANCHISE FEE: $30,000 ROYALTY FEE: 5% ADVERTISING FEE: 2% EARNINGS CLAIMS: No BUILD-OUT OPTIONS: We are currently partnering with multi-unit franchisees to build a large footprint of restaurants across the U.S. We’re primarily interested in centers that service both lunch/daytime traffic and dinner/nighttime traffic (residential and entertainment). We prefer cotenancy with similar contemporary fast-casual brands.

AVAILABLE TERRITORIES: 45 mid-sized territories around the country

Multi-Unit Buyer’s Guide

SITE ASSISTANCE The brand’s business model, made up of extensive site selection procedures, training programs and marketing support, is designed to attract individuals and operator teams with a strong business acumen, proven restaurant industry success and an interest in multi-unit franchising.

CONTACT LAURA CREWS Franchise Development 314.651.7530 laura.crews@blazepizza.com http://blazepizza.info

29

Multi-Unit Buyer’s Guide

RETAIL

QUALIFICATIONS Blink Fitness is seeking qualified multiunit operators with an infrastructure to support multi-gym development in exclusive territories. Applicants must have $500,000 liquidity for the first gym and $300,000 per each additional gym that will be developed. Blink Fitness is currently focused on selling mulit-unit deals in exclusive territories.

“Our unique vision for high-quality fitness at an affordable price has led to intense consumer and franchisee interest and has fueled steady national expansion.”

FAST FACTS:

OPPORTUNITY DESCRIPTION

FRANCHISING SINCE: 2015 TOTAL OPERATING UNITS: 107 COMPANY OPERATING UNITS: 96 CAPITAL INVESTMENT: $606,800 to $2,119,288 per gym FRANCHISE FEE: $10,000 Franchise Fee and $20,000 Area Development Fee, Per Gym ROYALTY FEE: 5% ADVERTISING FEE: 5% local marketing spend EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Inline, Freestanding, Urban, Strip Center, Conversions AVAILABLE TERRITORIES: Denver, Phoenix, Dallas-Fort Worth, St. Louis, Hartford-New Haven, Las Vegas, Charlotte, Kansas City

CONTACT PATTI ROTHER Director of Franchise Development 646.941.9248 patti.rother@blinkfitness.com blinkfranchising.com

30

DEMOGRAPHICS Blink currently has successful locations in urban, suburban and rural locations, and the model is replicable in several different trade areas. Ranging from lower income areas that have been underserved to higher income areas where members complement their boutique fitness with a Blink membership, the model is incredibly adaptable. In Suburban areas, Blink typically looks for population densities of at least 50,000 people in a 3-mile radius and sites that are highly visible, in the path of daily needs and have easy access with readily available parking. The prototypical footprint of a Blink ranges from 12,000 – 18,000 square feet.

SITE ASSISTANCE As a franchisee, you receive a dedicated Real Estate Director, who guides you through the site selection process. The Blink team provides comprehensive real estate assistance for franchisees by leveraging vast experience and deeprouted real estate relationships to assist with broker selection, data analytics and site selection. Franchisees receive ongoing support for all gym openings.

2020 Annual Edition

Blink Fitness offers an exciting development opportunity for multi-unit franchisees to break into the booming High Value, Low Price fitness segment.

With a proven and successful model, Blink is led by experienced senior level executives from blue chip hospitality and retail brands. Blink offers best of the basics to members to keep operational complexity down and profits up. Personal training, retail and some food and beverage offerings provide ancillary revenue streams. With a labor-light, operationally simple model and technology-focused approach, Blink offers a sound opportunity for diversification and growth largely free from the challenges today’s labor market presents. Blink has selected strategic growth markets as prime opportunities for multi-unit franchise development including Dallas-Fort Worth; Denver; Phoenix; St. Louis; Kansas City; Las Vegas; Charlotte; and the state of Connecticut. The markets have been chosen based on extensive research which measured each market’s real estate availability, business climate, competitive landscape and consumer audience. As it expands, Blink Fitness is seeking experienced multi-unit franchise groups looking to diversify their portfolios and expand into the booming affordable fitness segment.

2020 Annual Edition

FOOD

DEMOGRAPHICS

Iconic Brand. Compelling Business Model.

Real Deal Southern Flavor.

OPPORTUNITY DESCRIPTION An Authentic Southern Powerhouse, Bojangles boasts 750+ locations, a WorldClass team and best-in-class AUVs. From mouth-watering flavors to exceptional training, we provide everything needed to keep customers coming back for more.

The Bojangles’ model offers: • Industry-leading franchise AUV of $1.8M(1)

QUALIFICATIONS If you want to capitalize on this incredible opportunity, you should meet the following requirements: • Minimum net worth of $1 Million and net liquid assets of $500,000 • Possess a successful operational background in restaurant management/ ownership

• Leading breakfast for 40+ Years -37% of our sales happen before 11AM

Bojangles® maintains broad appeal to customers across all demographics and income levels. Our craveable food has an intensely loyal following with frequent visits among repeat customers. Our strong breakfast offering, Big Bo Box®, and shareable fixin’s create convenient meal solutions for individuals and families.

FAST FACTS(2): FRANCHISING SINCE: 1979 MULTI-UNIT FRANCHISEE OPERATING UNITS: 85% TOTAL OPERATING UNITS: 756 COMPANY OPERATING UNITS: 319 CAPITAL INVESTMENT: $1,637,434 $2,359,000 FRANCHISE FEE: $25,000 traditional / $15,000 express

• Three strong dayparts – Breakfast, lunch, dinner, plus snacks!

ROYALTY FEE: 4% ADVERTISING FEE: 3% local store marketing, 1% marketing development fund

SITE ASSISTANCE Our real estate & construction teams provide ongoing support during the site selection process. Bojangles uses site analysis tools that support trade area demographics and competitive restaurant trends.

EARNINGS CLAIMS: See Item 19 of our Franchise Disclosure Document BUILD-OUT OPTIONS: Free standing, end-cap, colleges, airports, c-store, malls, etc.

AVAILABLE TERRITORIES: Domestic and International

RANKINGS & AWARDS • Nation’s Restaurant News Top 200 • Entrepreneur Franchise 500 & Top Food Franchises

CONTACT

• Franchise Times Top 200

FRANCHISE DEVELOPMENT TEAM 501.575.1080 franchiseinfo@bojangles.com bojangles.com/MUBG

• Thrillist “Southern Restaurant Chains the Entire Country Needs” 1. Full-size franchised Bojangles Restaurants for the period from December 31, 2017 through December 30, 2018.

2. October 16, 2019 Franchise Disclosure Document. *This is not an offering to sell a franchise. Offerings are made by Franchise Disclosure Document only. © 2019. Bojangles International, LLC.

Multi-Unit Buyer’s Guide

31

Multi-Unit Buyer’s Guide

FOOD

QUALIFICATIONS • Previous Multi-Unit Experience preferably in the restaurant industry • Net Worth: $1.5 million • Liquidity: $750,000 • 2-unit development requirement

Join the Herd Own The Great American Sports Bar FAST FACTS: FRANCHISING SINCE: 1982 MULTI-UNIT FRANCHISEE OPERATING UNITS: 98% TOTAL OPERATING UNITS: 1206 COMPANY OPERATING UNITS: 632 CAPITAL INVESTMENT: $529,817$796,325 FRANCHISE FEE: $40,000 ROYALTY FEE: 5% ADVERTISING FEE: 3.15% EARNINGS CLAIMS: Yes

OPPORTUNITY DESCRIPTION With a transformative restaurant design, best-in-class bar food & drink, and innovative sports-watching experiences, Buffalo Wild Wings is turning game time into stories worth telling. Backed by Inspire Brands As the fourth largest restaurant company in the U.S., Inspire provides support and scale that Buffalo Wild Wings needs to succeed. 14+ Billion in system wide sales, 16 countries, 4 Billion in supply chain purchasing power. Inspire aims to be the premier operator and franchisor by providing best-in-class franchise support in areas like restaurant development planning, design & construction, operations training, marketing and branding, and supply chain expertise.

BUILD-OUT OPTIONS: Inline, Free Standing, Airports, Casinos, Colleges, Endcap, Malls AVAILABLE TERRITORIES: Franchising nationally and internationally.

CONTACT MEREDETH S. JONES, CFE Director of Franchise Development 404.519.8545 meredethjones@inspirebrands.com www.buffalowildwings.com

32

2020 Annual Edition

DEMOGRAPHICS Major retailers, good visibility from the main road and signage. Regular market demos:multiple casual dining offerings and big-box retailers. day time 55,000 population in a 3-mile radius with an MHH income of $60,000 Small market demos:within 7-10 mile radius populations of 25,000+ median HH income 40,000, hh 10,000, regional retail

SITE ASSISTANCE A dedicated real estate team and analytics tools to provide site selection assistance.

RANKINGS & AWARDS Largest sports bar brand in the U.S. technomic top 500

2020 Annual Edition

FOOD

DEMOGRAPHICS BurgerFi is actively seeking multiunit franchise candidates to develop restaurants in new and existing markets across the country and beyond.

BurgerFi - RedeFining the way the world eats burgers.

OPPORTUNITY DESCRIPTION BurgerFi – the leading fast casual better burger concept headquartered in North Palm Beach, FL – is redefining the way the world eats burgers by delivering the allnatural burger experience in an ecofriendly and sustainably built environment.

BurgerFi is uncompromising in their commitment to providing delicious, chef inspired food that promises N.A.E. (No Antibiotics Ever), earning them recognition as “Best Burger Joint” in Consumer Reports’ annual Chain Reaction Report.

QUALIFICATIONS

RANKINGS & AWARDS Consumer Reports: Best Burger Joint: 2019 Fast Casual Magazine: Top 100 Movers & Shakers: 2014-2019 Nation’s Restaurant News: Next Gen Brands: 2018

SITE ASSISTANCE BurgerFi utilizes a sophisticated site selection process and analytical software.

BurgerFi provides support throughout the entire real estate process including site selection, lease negotiation, architectural planning and construction/project management.

• Net Worth: $500,000

FAST FACTS: FRANCHISING SINCE: 2012 MULTI-UNIT FRANCHISEE OPERATING UNITS: 75% TOTAL OPERATING UNITS: 120 COMPANY OPERATING UNITS: 20 CAPITAL INVESTMENT: $613,600987,250 FRANCHISE FEE: $37,500 ROYALTY FEE: 5.5% ADVERTISING FEE: 1.5%

• Liquid Assets: $250,000

EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Premium inline, end cap, free standing, malls, airports, arenas and transit AVAILABLE TERRITORIES: FL, GA, AL, TN, NC, SC, KY, VA, MD, PA, NJ, NY, CT, TX

CONTACT STEVE LIEBER VP, Franchise Business Development 561.312.1611 Steve@BurgerFi.com http://burgerfi.com/franchise

Multi-Unit Buyer’s Guide

33

Multi-Unit Buyer’s Guide

RETAIL

QUALIFICATIONS Liquid Assets = $150,000 Net Worth = $300,000 Credit Score = Over 700 More than 250+ open locations in 38 states

INVEST IN YOURSELF | IMPACT A COMMUNITY FAST FACTS:

DEMOGRAPHICS

FRANCHISING SINCE: 2015

Affluent suburban markets

MULTI-UNIT FRANCHISEE OPERATING UNITS: 40%

SITE ASSISTANCE Full support behind real estate, construction, and grand opening marketing

TOTAL OPERATING UNITS: 250+ COMPANY OPERATING UNITS: 4

RANKINGS & AWARDS

CAPITAL INVESTMENT: $148,830$353,150 FRANCHISE FEE: $40,000 ROYALTY FEE: 6% ADVERTISING FEE: 2% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Flexible to varying real estate environments AVAILABLE TERRITORIES: Prime territories available throughout the United States & Canada

OPPORTUNITY DESCRIPTION Burn Boot Camp was founded in 2012 by husband and wife Devan and Morgan Kline in Huntersville, NC. The company began franchising in 2015 and now has more than 250+ open locations in 38 states with over 350 locations under agreement to open. Burn Boot Camp highlights five keys to success: Mindset, Burst Training, Strength Training, Organic Whole Nutrition and Community.

2020 • #1 Fastest Growing Franchise by Franchise Gator • #41 on Top 100 Franchise for 2020 by Franchise Gator • #212 on Entrepreneur’s 500 Best List • #3 on Entrepreneur’s Top New Franchise Ranking • #3 on Franchise Times Fast & Serious Ranking 2019 • #15 on Entrepreneur’s Top New Franchises List • #31 on Entrepreneur’s 500 Fastest Growing List • #424 On Entrepreneur’s 500 Best List

CONTACT

2018 • #80 on Entrepreneur’s 500 Fastest Growing List

franchisedevelopment@ burnbootcamp.com franchise.burnbootcamp.com/

• Top Franchises for Women to Own by FBR • Top Emerging Brand by FBR • Top Innovative Franchises by FBR

34

2020 Annual Edition

2020 Annual Edition

RETAIL

OPPORTUNITY DESCRIPTION

The Nation’s Leading Used Car and Finance Franchise.

Buy Here Pay Here - Your Next Logical Solution!

Byrider is one of the highest return on investment opportunities in America!

Founded in 1989, we are the leading used car and finance enterprise in the nation. The company integrates vehicle sales and financing to provide the franchisee the greatest control of the business and the ability to sell to any customer they feel is qualified. Byrider sets the industry standard for a positive customer experience.

FAST FACTS:

QUALIFICATIONS

FRANCHISING SINCE: 1989

Byrider actively seeks quality franchisees from varied backgrounds. Expert corporate staff provides the training in the technical aspects of the business that will lead to your success. Ultimately, you will need a cash investment of approximately $1 million and a ability to obtain a credit line of $3 million to enable portfolio growth.

MULTI-UNIT FRANCHISEE OPERATING UNITS: 85% TOTAL OPERATING UNITS: 152 COMPANY OPERATING UNITS: 32 CAPITAL INVESTMENT: ~$1,000,000

SITE ASSISTANCE Byrider provides demographic and site acquisition assistance including lease or purchase guidance. Construction and remodel assistance is provided through the opening process.

FRANCHISE FEE: $50,000

DEMOGRAPHICS Byrider serves hard working people that need quality cars and financing, but have been let down by traditional dealers and banks. Franchisees get to be in the finance business, in a huge market with tremendous demand, with a company that is the industry leader.

ROYALTY FEE: 2.5% gross sales and 1% collections monthly ADVERTISING FEE: $1,500 monthly EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Conversion/ remodel and build out construction opportunities AVAILABLE TERRITORIES: United States

TESTIMONIAL “I came into the auto and finance business without any prior automotive experience. I have been involved with numerous franchises now and in the past...and Byrider is unique providing a long-term platform of systems and technology that allow for consistent growth and profitability.”

Jeff Anderson, Byrider franchisee

Multi-Unit Buyer’s Guide

CONTACT JACK HUMBERT Vice President Development 317.402.2458 jackh@byrider.com byriderfranchise.com

35

Multi-Unit Buyer’s Guide

FOOD

SITE ASSISTANCE We use sophisticated site-analysis tools that help rate sites based on trade area demographics and competitive intelligence. Franchise Owners will have the full support of our real estate team in choosing the best location.

Captain D’s is in a category of one as the nation’s leading fast-casual seafood restaurant.

FAST FACTS:

DEMOGRAPHICS

QUALIFICATIONS

FRANCHISING SINCE: 1969

• Market Criteria

• Minimum Net Worth: $1,000,000

MULTI-UNIT FRANCHISEE OPERATING UNITS: 241

• ½ acre to 1 acre required lot size

• Minimum Liquid Assets: $350,000

TOTAL OPERATING UNITS: 534 COMPANY OPERATING UNITS: 292 CAPITAL INVESTMENT: $1,005,600$1,223,600 FRANCHISE FEE: $35,000

• 1,950 sq. feet building size • 38 parking spaces minimum • 10,000 ADT minimum traffic count • 8,000 population within 1 mile • $25K-$55K median household income • Blue Collar population of 20% within 2 miles • Variables exist depending on the market

ROYALTY FEE: 4.5% ADVERTISING FEE: 5.1% Minimum advertising spend allocated to: 3% National Media 1% Local Marketing 1.1% Production BUILD-OUT OPTIONS: Multiple prototypes provide flexibility when identifying site locations.

AVAILABLE TERRITORIES: Rapidly growing in 36 states. Contact us to see if your market is available.

CONTACT FRANCHISE DEVELOPMENT SALES 615.560.7083 www.captaindsfranchising.com

36

RANKINGS & AWARDS Nation’s Restaurant News’ Top 50 Beloved Brands, Entrepreneur’s Top Franchises for Veterans and Best Franchise Brands, Franchise Times’ Top 200, and Restaurant Business’ Top 500. Most recently, Captain D’s was ranked as the seafood category leader in Entrepreneur magazine’s highly competitive Franchise 500 ranking of the top franchise brands throughout the country.

2020 Annual Edition

OPPORTUNITY DESCRIPTION Headquartered in Nashville, Tenn., Captain D’s has more than 530 restaurants in 22 states. Captain D’s is the nation’s leading fast-casual seafood restaurant and was named the #1 seafood chain in the QSR 50, ranked by AUV. Founded in 1969, Captain D’s has been offering its customers high-quality seafood at reasonable prices in a welcoming atmosphere for more than 50 years.

Captain D’s serves a wide variety of seafood that includes freshly prepared entrees and the company’s signature batter-dipped fish. The restaurants also offer premium-quality, grilled items such as shrimp, tilapia and salmon, as well as hush puppies, desserts, and freshly brewed, Southern-style sweet tea, a Captain D’s favorite.

2020 Annual Edition

FOOD

RANKINGS & AWARDS Checkers & Rally’s is consistently ranked highest in overall value by guests in the category - thriving in both booming and retracting economies.

• Voted #1 Most Craveable Fries in 2019

by Restaurant Business

“We’re focused on bold, flavorful food at an exceptional value, streamlined restaurant operations, and restaurant profitability.”

• Ranked in Top Food Franchises and Top Food & Beverage Franchise***

- Ursula Lane, Director of Franchise Recruitment

FAST FACTS:

OPPORTUNITY DESCRIPTION For over 30 years, Checkers & Rally’s has focused on bold and flavourful food, amazing value for our guests, and restaurant profitability. Our uniqueness only starts with iconic buildings. Our nimble modular restaurant design offers multi-unit franchisees price certainty and a shorter development time. The modular building is quicker to develop and costs less.

FRANCHISING SINCE: 1991 MULTI-UNIT FRANCHISEE OPERATING UNITS: 570 TOTAL OPERATING UNITS: 624 COMPANY OPERATING UNITS: 252 CAPITAL INVESTMENT: $203,600 $945,000 FRANCHISE FEE: $20,000 to $30,000

QUALIFICATIONS We are looking for both individuals with prior restaurant/business experience and those who are seeking a financial investment. Our financial criteria are: • Minimum of $750,000 Net Worth and $250,000 Liquid Assets per unit

SITE ASSISTANCE Prior to opening, each franchisee is assigned a Real Estate Manager and a Construction Manager to help source sites and build the best restaurant

ROYALTY FEE: 4% of Net Sales

INCENTIVES • The company offers multiple development incentive programs towards the opening of a Checkers or Rally’s restaurant.

• 50% Off Royalties for New Restaurant Openings • As part of their VetFran Program, qualified veterans of the US military receive a $0 initial franchise fee for their first franchise agreement ($30,000 savings).

• 4 Weeks of personalized in restaurant and field Comprehensive Franchise Training

ADVERTISING FEE: 4.5% of Net Sales EARNINGS CLAIMS: $1,159,945 (First 12 months)* BUILD-OUT OPTIONS: Flexible modular restaurant design; Other options include Inline, Endcap with drive-thru option, Non-traditional, and Conversions of an existing restaurant AVAILABLE TERRITORIES: All major US markets.

CONTACT ROBERT BHAGWANDAT Director of Franchise Development 813.451.0607 bhagwandatr@checkers.com www.checkersfranchising.com

• After opening, franchisees are assigned a Franchise Business Consultant for dedicated support © 2020 Checkers Drive-In Restaurants, Inc. 4300 W. Cypress St., Suite 600, Tampa, FL 33607. * Per Item 19 in Checkers & Rally’s 2019 Franchise Disclosure Document. **Per 2018, 2017, & 2016 Best Franchise Deal and QSR Top 50 report as published by QSR Magazine. *** Per Franchise Business Review 2019 Top Franchises Franchisee Satisfaction Study. Written substantiation will be provided on request.

Multi-Unit Buyer’s Guide

37

Multi-Unit Buyer’s Guide

FOOD

QUALIFICATIONS Del Taco is actively seeking passionate, qualified franchisees with multi-unit operating experience interested in developing multiple restaurants in a specific territory. They must be well capitalized with access to at least $500,000 in liquid capital and have a combined minimum net worth of over $1 million. Prospective partners have the opportunity to join a thriving brand with plenty of room for franchisees to grow in both existing and untapped markets.

“Del Taco is positioned for continual growth: We start with Fresh and Serve with Value.”

FAST FACTS:

SITE ASSISTANCE

FRANCHISING SINCE: 1967 MULTI-UNIT FRANCHISEE OPERATING UNITS: 44.5% TOTAL OPERATING UNITS: 580 COMPANY OPERATING UNITS: 322 CAPITAL INVESTMENT: $859,700 $2,116,500* FRANCHISE FEE: $35,000 ROYALTY FEE: 5% ADVERTISING FEE: 4% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Free standing or conversion with drive-thru.

AVAILABLE TERRITORIES: Western, Southwest, Southeast and Central Midwest USA. Please visit our website for more information: www.deltacofranchise.com *2019 FDD

CONTACT LAURA TANAKA DEL TACO LLC Director of Franchise Development 949.462.7379 ltanaka@deltaco.com deltacofranchise.com

38

DEMOGRAPHICS Del Taco’s effective barbell menu strategy includes a range of premium and value menu items available at price points that appeal to guests of all income levels. Our full complement of dayparts and ongoing menu innovation appeals to a broad demographic and is continuing to drive increased traffic and sales. Consumers everywhere are consistently asking for a Del Taco in their town.

RANKINGS & AWARDS • Consumer Reports named Del Taco as providing the “Best Value for Your Money”.

• Del Taco consistently ranks high in the Top 50 chains by QSR magazine, and is among the NRN Top 100 chains.

• Del Taco has also been recognized in the Franchise Times Top 200 and Entrepreneur Franchise 500 rankings.

• Winner of Nation’s Restaurant News MenuMaster’s award for its Epic Queso Chicken Burrito (2018) • President and CEO John Cappasola received the Golden Chain Award from Nation’s Restaurant News (2018)

2020 Annual Edition

Del Taco employs sophisticated demographic and analytical tools and real estate broker selection to guide development strategy and site selection in new markets, as well as assistance with construction management and equipment vendors.

OPPORTUNITY DESCRIPTION The Mexican Quick Service Restaurant (MQSR) category is one of the fastest growing segments in the industry, and Del Taco (NASDAQ:TACO), as the second largest MQSR in terms of units with nearly 600 in 14 states, is a true leader in the space. Offering delicious quality food, prepared with fresh ingredients and served at the value and convenience of a drive-thru, Del Taco continues to pioneer the QSR+ category and fill a void in the industry between a traditional QSR and a fast casual restaurant. With Del Taco’s unique QSR+ positioning, an investment in the company presents enormous growth potential for experienced multiunit operators looking to diversify their portfolios with a brand on the rise.

2020 Annual Edition

FOOD

QUALIFICATIONS Qualified franchisees should have multiunit restaurant experience, sufficient net worth to build out an area development, strong knowledge of potential territory and passion for customer service.

Be a part of Dog Haus- an industry leader, serving innovative, chef driven creations sourced from hormone/antibiotic free protein and delicious craft beers!

DEMOGRAPHICS Dog Haus thrives in affluent, high density areas, as well as in underserved markets for craft beer and high quality food. The brand can succeed across multiple generations and in a wide variety of locations.

SITE ASSISTANCE Dog Haus is hands on with site selection and construction. We provide site analysis based on both analytics as well as in-person site tours. Our in house team creates the design and closely monitors the construction process.

OPPORTUNITY DESCRIPTION Founded in 2010, Dog Haus has changed what it means to be a hot dog restaurant.

With locations doing over $2,000,000 per year, we’ve elevated dogs, sausages and burgers into a one of a kind, chef driven experience merged with lively bars stocked with craft beer and celebrity created cocktails. We give full training and ongoing marketing support, and provide an entire team at corporate that is just a phone call away.

RANKINGS & AWARDS

FAST FACTS: FRANCHISING SINCE: 2013 MULTI-UNIT FRANCHISEE OPERATING UNITS: 70% TOTAL OPERATING UNITS: 36 COMPANY OPERATING UNITS: 1 CAPITAL INVESTMENT: $378,000950,000 FRANCHISE FEE: $35,000 ROYALTY FEE: 6%

• 2020 Nation’s Restaurant News “Menu Masters” award for “Menu Trendsetter”

ADVERTISING FEE: 2%

• 2018 Fast Casual Top 100 “#39”

EARNINGS CLAIMS: Yes

• 2018 QSR “Top 12 Emerging Concepts” • 2018 Entrepreneur Magazine “Top New Franchises” • 2018 Restaurant Business “Future 50” • 2017 Zagat “14 Hottest Fast Casual Chains”

BUILD-OUT OPTIONS: Inline, End Cap, Stand Alone, Lifestyle Centers, Virtual Restaurants AVAILABLE TERRITORIES: Available across the US

• 2016 Fast Casual Top 100 “#12” • 2015 Nation’s Restaurant News “Breakout Brand”

CONTACT ERIK HARTUNG Franchise Development 818.383.5869 erik@doghaus.com http://www.doghaus.com

Multi-Unit Buyer’s Guide

39

Multi-Unit Buyer’s Guide

RETAIL

FAST FACTS: FRANCHISING SINCE: 2002 MULTI-UNIT FRANCHISEE OPERATING UNITS: 15% TOTAL OPERATING UNITS: 130 COMPANY OPERATING UNITS: 12 CAPITAL INVESTMENT: $757,253$1,553,415 FRANCHISE FEE: $49,500

QUALIFICATIONS $200,000 liquid, $1,000,000 Net Worth transferrable business skills or experience and the love of dogs!

ROYALTY FEE: 7% ADVERTISING FEE: 2% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Urban, Suburban, Industrial

CONTACT ALEX SAMIOS VP Franchise Development 602.730.6000 alexs@dogtopia.com dogtopia.com

40

AVAILABLE TERRITORIES: Entire US

SITE ASSISTANCE Franchisees will have the assistance of nationally recognized real estate company Cushman & Wakefield to assist site selection and construction.

2020 Annual Edition

OPPORTUNITY DESCRIPTION With more than 130 locations and 250 sold and in development, Dogtopia is the leader and the fastest growing franchise in the $79B pet industry. With an emphasis on socialization, education and exercise for dogs, Dogtopia offers daycare, boarding and spa services with trained professionals in a safe and transparent environment.

DEMOGRAPHICS $75K median income in defined trade areas with a high density of dogs; a minimum population of 50,000 within the trade area

RANKINGS & AWARDS • #1 in Pet Care category, Franchise 500 Entrepreneur Magazine (2020) • #71 rank, Franchise 500 Entrepreneur Magazine (2020) • Fast & Serious: The 40 SmartestGrowing Brands, Franchise Times (2020) • Best Lifestyle Franchise, Global Franchise Magazine (2020) • Top Franchises in 2020, Franchise Business Review

2020 Annual Edition

FOOD

OPPORTUNITY DESCRIPTION

“The more you look behind the curtain at Dunkin’ the more you like the picture you see.” ~ Multi-unit franchisee

FAST FACTS:

RANKINGS & AWARDS

FRANCHISING SINCE: 1955

• #1 Franchise in 2020 (Entrepreneur Franchise 500)

MULTI-UNIT FRANCHISEE OPERATING UNITS: 13,000

• Market leader in hot/iced regular/ decaf/flavored coffee, donuts, muffins, and bagels (2019 NPD/CREST Market Research)

CAPITAL INVESTMENT: $228,621 $1,717,103

• #1 for customer loyalty in the coffee category for 14 years running (2020 Brand Keys)

SITE ASSISTANCE Dunkin’ experienced Real Estate team works with franchisees to effectively navigate through the many challenges of site selection and development.

Dunkin’ isn’t just the number one retailer of hot and iced coffee by the cup, we are also one of the largest coffee and baked goods chain in the world!* With more than 13,000 in 44 countries, We are looking for exceptional franchise candidates to help keep America runnin’ on Dunkin’® every day.

FRANCHISE FEE: $40,000-$90,000 (varies by market)

DEMOGRAPHICS • Strong residential populations • Drive-thru • Minimum 20,000 ADT • Superior real estate positioning • Morning Drive Side • Strong vehicular visibility • Prototypical signage • Limited obstructions that may impact customer reaction time • Minimum of one parking space per table with a minimum of 18 seats

ROYALTY FEE: 5.9% ADVERTISING FEE: 5% EARNINGS CLAIMS: No BUILD-OUT OPTIONS: Freestanding, Inline, Endcap, Multi-Brand & NonTraditional locations AVAILABLE TERRITORIES: AL, AR,CA, CO, FL, GA, IL, IA, LA, MI, MN, MO, NC, NV, OH, SC, TX, & UT

• Option for 24-hour operations

CONTACT QUALIFICATIONS Requirements vary by market, but the lowest requirements are $250k minimum liquid assets and $500k minimum net worth per unit.

Multi-Unit Buyer’s Guide

FRANCHISE RECRUITMENT Dunkin’ Franchising 781.737.5530 dunkinfranchising@dunkinbrands.com www.dunkinfranchising.com

41

Multi-Unit Buyer’s Guide

FOOD

OPPORTUNITY DESCRIPTION Fazoli’s® is a premium QSR serving fast, fresh Italian at a great value for over 30 years. Guests enjoy delicious Italian and signature breadsticks through dine-in, carryout, drive-thru, catering, mobile/ online ordering and delivery. Fazoli’s® commitment to excellence is evident in every detail - from menu innovation, to a modern restaurant design and unparalleled guest service.

FAST FACTS: FRANCHISING SINCE: 1988 MULTI-UNIT FRANCHISEE OPERATING UNITS: 70 TOTAL OPERATING UNITS: 216 COMPANY OPERATING UNITS: 52 CAPITAL INVESTMENT: $250,000 FRANCHISE FEE: $40,000 ROYALTY FEE: 5%

With more than 30 years as a leader in the QSR Industry, Fazoli’s is best in class and unlike any restaurant franchise DEMOGRAPHICS GENERAL TRADE AREA GUIDELINES: • Suburban regional retail focal points strongly preferred • Near other Casual, QSR and Fast Casual restaurants, including Italian concepts • Near traffic generators, such as residential, office, retail, hospitals, recreations and university for strong lunch and dinner dayparts

RANKINGS & AWARDS • Entrepreneur Magazine: Franchise 500 • Fast Casual: Top Mover & Shaker

ADVERTISING FEE: 4%

• NRN: Top 200 & Top 10 Franchise Growth & Most Influential Restaurant CEOs

EARNINGS CLAIMS: Yes

• Gold Stevie: Company & CEO • FBR: Top 200 Satisfaction

BUILD-OUT OPTIONS: Free Standing, Endcap with Drive-thru, Conversions, College Campus, Airport

QUALIFICATIONS • $300,000 Liquid Assets • +$1 Million Net Worth

AVAILABLE TERRITORIES: Midwest, South, Southeast, Atlantic

• Restaurant Ownership Preferred, Not Required

CONTACT

• Single and Multi-unit agreements available

STEVE BAILEY Sr. Director of Franchise Sales 303.968.4482 steve.bailey@fazolis.com https://ownafazolis.com/

42

SITE ASSISTANCE Comprehensive Site Assistance, including 3rd party demographic studies, drawings, General Contractor Selection, Construction, Marketing and Training

2020 Annual Edition

2020 Annual Edition

RETAIL

OPPORTUNITY DESCRIPTION

“Innovator in the tax industry with a mission of offering its hard-working clients access to simple, low-cost solutions to manage their taxes and tax refunds.”

FAST FACTS:

DEMOGRAPHICS

FRANCHISING SINCE: 1986

Our system can meet the needs of any customer with the need to file a federal and state income tax return each year. The customer we serve ranges from early tax season filers with simple tax returns to late season clients with more complex tax filing needs.

MULTI-UNIT FRANCHISEE OPERATING UNITS: 75% TOTAL OPERATING UNITS: 5,779 COMPANY OPERATING UNITS: 1,857

SITE ASSISTANCE A comprehensive analysis of market demographics and industry data is provided for all available territories to determine optimal placement for storefront locations. Additionally, personalized site selection assistance is provided through our field based Regional Directors.

• Strategic Partnerships: Walmart® & American Express® • Lifestyle Choice: Tax Preparation is a Seasonal Business • Multi-Unit Expansion: Our Franchisees Average Over 7 Locations • 2 Year Dedicated Mentoring Program With Our Franchise Integration Team Stable Industry: According to the IRS.gov website, over 155 million Americans filed a tax return in 2019, with nearly 60% of all individual tax returns being prepared by a paid tax professional.

Since 1986, the organization has grown to near 6,000 franchised and company-owned locations; including 3,000 in Walmart stores throughout the United States. Our low start-up investment offers new franchisees the opportunity to choose their own path to success: a single tax office location or expansion into multi-units, applying a market strategy shared by nearly 75% of our system.

CAPITAL INVESTMENT: $45,130 $110,255 FRANCHISE FEE: $15,000 - $25,000 ROYALTY FEE: Graduated royalty structure; up to 15%

RANKINGS & AWARDS Jackson Hewitt is the nation’s second largest in-person full-service tax preparation company; ranked #1 for tax services in the Entrepreneur Franchise 500 list for 2020 and # 197 overall.

ADVERTISING FEE: 6% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Kiosk and Storefronts AVAILABLE TERRITORIES: All States

QUALIFICATIONS We are seeking new franchisees with a passion to grow and expand their footprint into multiple units over 3-5 years. Candidates should have available operating capital of $50,000-$75,000 for each storefront location. Walmart kiosk locations require available operating capital of $35,000-$50,000. Previous franchise, small business, or retail management experience is preferred.

Multi-Unit Buyer’s Guide

CONTACT DEIDRE TALT Director, Franchise Development 973.630.0882 Deidre.Talt@jtax.com www.jacksonhewitt.com

43

Multi-Unit Buyer’s Guide

FOOD

QUALIFICATIONS 200k Liquid, 1 Mil Net Worth. Seeking multi-unit developers with established restaurant experience.

America’s Freshest Sandwich Franchise FAST FACTS: FRANCHISING SINCE: 1993 MULTI-UNIT FRANCHISEE OPERATING UNITS: 59% TOTAL OPERATING UNITS: 2756 COMPANY OPERATING UNITS: 52 CAPITAL INVESTMENT: $313,600$556,100 FRANCHISE FEE: $35,000 ROYALTY FEE: 6%

DEMOGRAPHICS Near dense daytime populations, including central business districts, business parks, industrial parks, hospitals and colleges. In retail areas with strong traffic. Daytime employee population greater than 8,000 within a 3-minute drive time and greater than 20,000 within a 5-minute drive time. Residential population greater than 25,000 within the defined trade area. Smaller towns over 7,500 residential population also considered. Median income greater than $40,000.

ADVERTISING FEE: 4.5% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: End-Cap, Free standing, in-line, airports, military, non-traditional AVAILABLE TERRITORIES: Coast to Coast Availability

CONTACT BOB MORENA Director of Franchise Development 217.356.9900 ext.111 bmorena@jimmyjohns.com www.jimmyjohns.com

44

2020 Annual Edition

RANKINGS & AWARDS • Franchise 500 Top Food Franchise • 2019 Nations restaurant news top 100 • 2020 Entrepreneur Franchise 500 #23 overall, sandwich/misc #1

SITE ASSISTANCE The Real Estate team travels across the country and works with our franchisees and local brokers during the site selection process. Within 48 hours of becoming a Jimmy John’s franchise owner, the real estate manager for your market will contact you to begin the site selection process. Your real estate manager will work with you closely throughout the entire process until you finalize a lease for your location.

2020 Annual Edition

RETAIL

DEMOGRAPHICS

An upscale experience combined with an affordable subscription model in an $18 Billion industry OPPORTUNITY DESCRIPTION Massage Heights is a family-owned, membership-based therapeutic services company that provides Members and Guests convenient, professional, affordable resort-quality massage services in an upscale Retreat environment.

Regular massage therapy services help people feel their best from the inside out by aiding in the reduction of stress, pain management and increased relaxation, all resulting in the ability to tackle daily life with a higher level of vitality and positivity, truly elevating the everyday.

RANKINGS & AWARDS • Entrepreneur’s Hottest Franchise Categories of 2020

QUALIFICATIONS Single and multi-unit franchise opportunities available. Franchise candidates must have minimum net worth of $400,000 with $175,000 in capital liquidity.

SITE ASSISTANCE Determining where to develop a new business involves high-level demographic analysis, strategic thinking, experience, and the right connections. Our support team provides that level of expertise, working directly with franchisees in locating real estate, lease negotiations, construction and design.

Our average footprint is 2400 sq. feet and we target markets with high day time/residential population as well as specific median income levels. We seek out active lifestyle and retail centers with co-tenants such as fitness centers, salons and other healthy lifestyle organizations.

FAST FACTS: FRANCHISING SINCE: 2007 MULTI-UNIT FRANCHISEE OPERATING UNITS: 65% TOTAL OPERATING UNITS: 135 COMPANY OPERATING UNITS: 4 CAPITAL INVESTMENT: $400,000 FRANCHISE FEE: $49,500 ROYALTY FEE: 6% ADVERTISING FEE: 3% EARNINGS CLAIMS: No

• Franchise Times Top 200+

BUILD-OUT OPTIONS: Class A Neighborhood Shopping centers, Inline, End cap, and Free standing AVAILABLE TERRITORIES: Southern US, Southwest, Southeast, Midwest

CONTACT PAM COHNEN Qualification Specialist 855.311.7678 franchising@massageheights.com

http://massageheightsfranchise.com

Multi-Unit Buyer’s Guide

45

Multi-Unit Buyer’s Guide

FOOD

FAST FACTS: FRANCHISING SINCE: Franchising since 2020; Founded 2009 MULTI-UNIT FRANCHISEE OPERATING UNITS: 6% TOTAL OPERATING UNITS: 30 COMPANY OPERATING UNITS: 27

QUALIFICATIONS Proven operator with partnership mentality, well capitalized with infrastructure to support multi-unit development, committed to our scratch-made approaches and future innovations.

CONTACT RENEE ISRAEL, CFE Chief Franchise Officer 855.470.0098 renee@modernmarket.com http://www.modernmarket.com

CAPITAL INVESTMENT: $755,000 $1,440,500 FRANCHISE FEE: $40,000 ROYALTY FEE: 5% ADVERTISING FEE: 1% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: End-cap, inline, shopping malls, non-trad (e.g., airports, universities) AVAILABLE TERRITORIES: Extensive opportunities available across the country

DEMOGRAPHICS Population age range 18-55, college educated, affluent, health conscious; mix of residential (50k+) and daytime population (10k+).

RANKINGS & AWARDS Recipient of NRN’s Hot Concepts award; Ranked #2 on Foodable Labs Top 100 Fast Casual Innovators List; Selected for QSR’s inaugural 40/40 List.

SITE ASSISTANCE Our national real estate brokers and internal support team guide you with our proven process from building our own restaurants.

Scratch-Made at QSR-Speed Nourish lives and profits.

46

OPPORTUNITY DESCRIPTION Modern Market is a better-for-you, “fastfine” casual concept that makes it easy to enrich lives with clean, nourishing and delicious food for breakfast, lunch and dinner. Our “better food everywhere” vision has been a 10-year journey of innovation and reinvention of kitchen processes to make scratch cooking fast, repeatable and profitable. An evolution of the cafe bakery concept, our health-minded menu items include grain bowls, salads, soups, sandwiches and wood-fired pizza.

2020 Annual Edition

2020 Annual Edition

FOOD

OPPORTUNITY DESCRIPTION

PERFECT FRIES EVERY TIME SITE ASSISTANCE New York Fries in-house Design & Construction professionals will work together to plan and design a model to fit your specific market needs. With 50+ years of franchising experience, we have the skills and desires to meet your needs.

QUALIFICATIONS Ideal candidates should have MultiUnit Franchise experience and existing relationships with malls and shopping centre landlords. Minimum net worth of $1,500,000.

DEMOGRAPHICS High density/traffic shopping malls in high population markets.

New York Fries is a 30+ year-old Canadian brand, with 120+ locations in Canada and 45+ International locations.

New York Fries operations, systems and marketing are designed to provide our customers a premium fast food experience, and our franchisees with excellent support and profit potential (including Industry leading Food and Labour costs).

FAST FACTS: FRANCHISING SINCE: 1983 MULTI-UNIT FRANCHISEE OPERATING UNITS: 50 TOTAL OPERATING UNITS: 157 COMPANY OPERATING UNITS: 40 CAPITAL INVESTMENT: $400,000 FRANCHISE FEE: $30,000 ROYALTY FEE: 4% ADVERTISING FEE: 0% EARNINGS CLAIMS: Please contact BUILD-OUT OPTIONS: Malls, Airports, Transit Hubs AVAILABLE TERRITORIES: United States, Peru, United Kingdom, Singapore, Mexico, Australia, Vietnam

CONTACT COURTNEY HINDORFF Vice President, Franchising and International Development 888.854.4402 ext. 2018 chindorff@recipeunlimited.com http://www.newyorkfries.com Multi-Unit Buyer’s Guide

47

Multi-Unit Buyer’s Guide

FOOD

QUALIFICATIONS Newk’s is franchising exclusively with experienced restaurant operators.

Franchise candidates must have a Net Worth of at least $1.5MM and Liquid Assets totaling at least $750K. In addition, Newk’s franchise candidates should be seeking to develop a minimum of 3 restaurants, exhibit passion for hospitality, and appreciation of our scratch made approach.

FAST FACTS: FRANCHISING SINCE: 2005 MULTI-UNIT FRANCHISEE OPERATING UNITS: 80% TOTAL OPERATING UNITS: 125+ COMPANY OPERATING UNITS: 22 CAPITAL INVESTMENT: $1 million+ FRANCHISE FEE: $40,000 ROYALTY FEE: 5% ADVERTISING FEE: 1.5% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Inline, freestanding, and airports

“Newk’s prepares meals from scratch in our open kitchens from over 50 ingredients hand-prepped daily.”

OPPORTUNITY DESCRIPTION Founded in 2004 in Jackson, MS, Newk’s Eatery currently operates over 125 location in 16 states. Newk’s offers a culinarydriven menu featuring hand-tossed salads, toasted sandwiches, handcrafted pizzas, scratch-made soups and homemade cakes, all freshly prepared in an openview kitchen and delivered tableside in an upscale, family-friendly dining room.

With the ongoing support of a dedicated franchise company, our franchisees enjoy streamlined operations designed for efficiency, site adaptability and multiple revenue opportunities.

SITE ASSISTANCE Newk’s Real Estate team, assists with location selection, market planning and analysis, tenant-rep broker management and lease negotiation. Our construction team manages the construction process, space planning, bid review, GC selection, and necessary support for architecture and FF&E packages.

Seeking highly visible 3,300 to 3,600 SF endcap or free-standing positions in heavy retail/restaurant areas. Target trade area: class A office or industrial parks; hotels, hospitals and/or colleges considered beneficial. Target Employment in 1.5 miles: 18,000; Target Population in 3 miles: 62,000; Median Income: $55,000; Minimum traffic count: 25,000.

RANKINGS & AWARDS • “Best Overall” Fast Casual

CONTACT

• America’s Favorite Fast Casual • Top 200 Restaurant Chains

KELLY TOPE Director of Franchise Development 651.303.6003 ktope@newks.com www.newks.com/franchise

48

DEMOGRAPHICS

• Top 50 Movers & Shakers • “Fast & Serious” Smartest growing Brands • IFMA Silver Plate Chain Limited Service

2020 Annual Edition

2020 Annual Edition

RETAIL

OPPORTUNITY DESCRIPTION

Become a Successful Leader Who Gives Back in Your Local Community QUALIFICATIONS Franchise owners possess an array of experience, but ideal PuroClean franchise owner candidates tend to have similar traits and characteristics, including:

DEMOGRAPHICS The majority of our network is comprised of business savvy leaders who held backgrounds and skills in management, operations, sales, marketing, or manufacturing or worked in insurance, technology, or engineering related field.

PuroClean seeks aware and involved franchise owners who strive to operate a fully managed business by following our levels of training to grow their business.

RANKINGS & AWARDS • #121 in Entrepreneur Magazine Top Franchises (January 2020) • Top Franchise for Franchise Owner Satisfaction by Franchise Business Review (January 2020) • Top 100 Game Changer by Franchise Dictionary Magazine (December 2019) • #254 in Franchise Times Top 200 (October 2019) • #62 in Top 100 Global Franchises from Franchise Direct (March 2019) • Best Buy, Franchise Times Zor Awards (March 2019)

• People from different backgrounds that possess varying degrees of experience and desire to give back to the community with compassion and empathy • Relationship and network builders who have a drive to encourage their team and stay engaged with other local business owners • Current owners of a restoration and remediation companies looking for a profitable business model to follow • Military veterans beginning their second career with a desire to serve their local community and benefit from a 25 percent discount off initial fee

TRAINING PuroClean franchise owners receive an intensive three-week training program at our $1.5 million state-of-the-art, IICRC-approved Applied Structural Drying training facility at our corporate headquarters in Tamarac, Florida. The programs include technical training on remediation techniques as well as sales, marketing, accounting, business development, and operations training.

More than 1,200 PuroClean associates and insurance professionals have trained at the PuroClean Academy since its introduction in 2011.

Multi-Unit Buyer’s Guide

Property damage is never expected, but it’s a constant reality in today’s world.

Every day, there are more than 50,000 water damage property losses in the United States. We’re in search of business professionals who want to become a superhero in their local community and help make a difference in people’s lives. Build an asset in a recession-proof industry or add diversity to your exciting business opportunities.

FAST FACTS: FRANCHISING SINCE: 2001 MULTI-UNIT FRANCHISEE OPERATING UNITS: 8% TOTAL OPERATING UNITS: 290+ COMPANY OPERATING UNITS: 0 CAPITAL INVESTMENT: $171,255 $191,655 FRANCHISE FEE: $50,000 ROYALTY FEE: $10% down to 3% on mitigation; Only 3% on reconstruction; All royalties based on gross ADVERTISING FEE: 2% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Home-based to warehouse facility AVAILABLE TERRITORIES: Territories available throughout the entire United States with a focus in California, Pennsylvania, Massachusetts, and the New England region

CONTACT TIMOTHY COURTNEY, CFE Vice President, Franchise Development 1.800.351.2282 Sales@PuroClean.com www.PuroCleanFranchise.com

49

Multi-Unit Buyer’s Guide

RETAIL

OPPORTUNITY DESCRIPTION Rent-A-Center provides BIG BRANDS + SMALL PAYMENTS + ALL WITHOUT CREDIT. Operating over 2,400 units throughout the U.S, Puerto Rico and Mexico Rent-A Center is the most well known name in the sector. Large scale re-franchising opportunities in groups of 20 to 50+ stores each available in key markets across the country.

FAST FACTS: FRANCHISING SINCE: 2013 TOTAL OPERATING UNITS: 2400 COMPANY OPERATING UNITS: 2000 FRANCHISING OPERATING UNITS: 305 CAPITAL INVESTMENT: $355,392 $565,190

135 locations refranchised since 2018 DEMOGRAPHICS Our data driven analysis breaks down our primary consumer base in urban, suburban, and rural markets. “With primary customers being marginally or unbanked, with an average household income around $45K.

SITE ASSISTANCE While most of our 2020 opportunities will be existing operating units, Rent-ACenter offers full service site acquisitions and construction management for new projects.

FRANCHISE FEE: $35,000 ROYALTY FEE: 5.5% ADVERTISING FEE: 3% EARNINGS CLAIMS: Yes AVAILABLE TERRITORIES: United States

CONTACT MICHAEL LANDRY, CFE VP Franchise Development 972.403.4905 michael.landry@racfranchising.com www.rentacenter.com

50

2020 Annual Edition

QUALIFICATIONS RAC seeks multi-unit franchisees to acquire and operate existing groups of stores from 20 to 50+ units. Investment ranges will be from $8 to $20+ Million

RANKINGS & AWARDS • Ranked No. 209 in Entrepreneur Magazine’s 2020 Franchise 500® • Ranked #51 among the World’s Best Training Departments

2020 Annual Edition

RETAIL

SITE ASSISTANCE The site selection process at Retro Fitness is a comprehensive collaboration of information examination that includes full demographic analysis and competitor breakdown, combined with expert site selection and lease negotiation assistance.

Retro Fitness is a rapidly growing franchise model within the $30 Billion health and wellness industry that provides a high return on investment with strong-unit economics and streamlined operations.

OPPORTUNITY DESCRIPTION With more than 150 gyms open or under development across the US, Retro Fitness is a growing gym franchise that combines a variety of fitness experiences all under one roof. Retro Fitness gyms feature the latest circuit and weight training equipment, best in class cardio burning machines, Individual and Group Training options, functional training areas, signature Retro Blends Smoothie Bar, and supervised child sitting – all for a great value.

QUALIFICATIONS • $2MM Net Worth • $500k liquid capital

RANKINGS & AWARDS • Entrepreneur 500 • Forbes Top Franchises

FAST FACTS: FRANCHISING SINCE: 2006 MULTI-UNIT FRANCHISEE OPERATING UNITS: 62% TOTAL OPERATING UNITS: 150 COMPANY OPERATING UNITS: 0 CAPITAL INVESTMENT: $1.5MM to 1.7MM FRANCHISE FEE: $29,000 ROYALTY FEE: 5% ADVERTISING FEE: 2% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Free Standing.

Inline. Industrial.

AVAILABLE TERRITORIES: All States with Focus on Texas, Illinois and Florida

CONTACT PATRICK PANTANO Vice President, Franchise Development 732.407.60360 ppantano@retrofitness.com http://www.retrofitness.com Multi-Unit Buyer’s Guide

51

Multi-Unit Buyer’s Guide

RETAIL

FAST FACTS:

OPPORTUNITY DESCRIPTION

FRANCHISING SINCE: 2003

Opened in 2000 and franchising since 2003 RNR Tire Express adds a new solution for tire and wheel customers with our “Pay as you go” program. Our unique business model provides flexible payment options for customers by using a Lease-Purchase program. We have over 130 stores operating in 24 states with 250 more under contract for future development. Call us today to secure your territory!

MULTI-UNIT FRANCHISEE OPERATING UNITS: 72% TOTAL OPERATING UNITS: 130 COMPANY OPERATING UNITS: 16 CAPITAL INVESTMENT: $500,000 $1,000,000

DEMOGRAPHICS Site should have a minimum population of 40,000 in trade area. High traffic count locations that are zoned for light automotive use.

FRANCHISE FEE: $35,000 ROYALTY FEE: 5%

QUALIFICATIONS

ADVERTISING FEE: 0% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Free standing, or inline end cap

CONTACT VINCE FICARROTTA VP Franchise Development 800.449.8744 vince@RNRtires.com www.RNRfranchise.com

AVAILABLE TERRITORIES: Northeast, Midwest, West

Minimum net worth of 2 million with liquid assets over $500,000. Automotive or Rent-to-Own experience is not necessary however previous business ownership is a plus.

SITE ASSISTANCE RANKINGS • Entrepreneur 500 #1 in category for 3 consecutive years

We assist you with the initial territory review and market analysis through site selection and construction.

OVER

130

OPERATING LOCATIONS

52

JOIN US TO

BUILD SOMETHING GREAT 2020 Annual Edition

2020 Annual Edition

FOOD

OPPORTUNITY DESCRIPTION

“Tacos are the Most Important Meal of the Day!” Rusty DEMOGRAPHICS Minimum population of 75,000 in a 5 mile radius; Average median income of $50,000; excellent tenant base, visibility to traffic patterns, ingress/egress; signage opportunities.

SITE ASSISTANCE Site selection assistance is led by a Real Estate team who will work to help identify trade areas and real estate sites. A Director of Construction will make up to two site visits during the design and construction process and will assist with consultation throughout the build out process.

QUALIFICATIONS Liquid capital of $500,000; Net Worth of $1,000,000; Multi-Unit Restaurant Experience required; demonstrated enthusiasm, drive and passion in the restaurant industry.

RANKINGS & AWARDS • QSR’s 40/40 list 2020 • Future 50 List Restaurant Business 2018

Rusty Taco® is a multi-day part casual taco concept serving creative streetstyle tacos. Our founder Rusty Fenton’s dream was to bring the authentic taco stand experience to local communities and to become the neighborhood hangout with a fresh and simple menu.

Rusty Taco is part of the Inspire Brands family of restaurants. Visit inspirebrands. com or rustytacofranchising.com for more information.

FAST FACTS: FRANCHISING SINCE: 2011 MULTI-UNIT FRANCHISEE OPERATING UNITS: 28% TOTAL OPERATING UNITS: 33 COMPANY OPERATING UNITS: 9 CAPITAL INVESTMENT: $512,425$782,540 FRANCHISE FEE: $25,000 ROYALTY FEE: 5% ADVERTISING FEE: 2% EARNINGS CLAIMS: No BUILD-OUT OPTIONS: Inline and free-standing with dedicated patio; non-traditional opportunities AVAILABLE TERRITORIES: OK, MS,TN, KY, AL, GA, MO,IN, MI, AK, ND, SD, WI, MN, IO, NE, TX, NM, AZ, CA

CONTACT DENISE FENTON Co-Founder denise@rustytaco.com www.rustytacofranchising.com

Multi-Unit Buyer’s Guide

53

Multi-Unit Buyer’s Guide

RETAIL

START-UP SUPPORT Save A Lot offers a financial incentive program designed to offset startup costs for independent retailers interested in opening or converting new stores. Eligible Retail Partners can qualify for support towards equipment costs, marketing expense, and inventory rebate options.

FAST FACTS: FRANCHISING SINCE: 1978 MULTI-UNIT FRANCHISEE OPERATING UNITS: 80+ TOTAL OPERATING UNITS: 1,100+ COMPANY OPERATING UNITS: 400+ CAPITAL INVESTMENT: $500,000 $1,550,000 FRANCHISE FEE: $0 ROYALTY FEE: 0% ADVERTISING FEE: N/A EARNINGS CLAIMS: N/A BUILD-OUT OPTIONS: In-line/ Stand-alone AVAILABLE TERRITORIES: 30+ States

CONTACT NEW BUSINESS DEVELOPMENT TEAM 314.592.9350 savealot.com/own OwnershipOpportunity@savealot.com

54

Own the future of grocery. Become a Save A Lot independent retailer today!

OUR COMMUNITIES We help our customers and their communities to live richer, fuller lives by saving them money and time through a compelling, convenient shopping experience featuring great food, great prices and great people, every day. Whether it’s a budget-conscious family that wants healthy, affordable food or senior citizens that need to buy specific foods, Save A Lot offers up to 40% off on the things they need every day. Our bright, inviting stores, exceptional customer service and convenient locations are what keep them coming back.

DRIVING SUCCESS Location is a key success factor for retail businesses. Our teams of real estate professionals are ready to assist Retail Partners with their real estate needs; providing expert knowledge, time & cost savings, and industry best practices around lease negotiations and ongoing landlord support.

Save A Lot’s corporate and field support teams provide independent retailers with the services and solutions to help position their business for growth.

From store construction & onboarding, to professional & accounting services, to ongoing training courses, to field operations and distribution support, Save A Lot does whatever it takes to keep our Retail Partners on the right track.

2020 Annual Edition

DEDICATED DISTRIBUTION On average, we have fewer than 3,000 SKUs per store, tailoring our in-store selection to the families and communities we serve. Fewer SKUs allows much greater operational efficiency, higher velocity, and increased buying power. Our 10+ dedicated distribution centers supply fresh meat, produce, and exclusive private label brands to all operating store units – providing best in class systems and services.

OPPORTUNITY DESCRIPTION Save A Lot offers a full program that equips independent retailers with an innovative store format designed to give the owner a competitive advantage in the market. Our dynamic format allows you, as a Save A Lot Retail Partner, to own and operate a turn-key grocery business.

Save A Lot’s corporate operations include a full support organization to ensure our Retail Partners can fully leverage the benefits of scale that being part of a large national brand provides.

2020 Annual Edition

FOOD

OPPORTUNITY DESCRIPTION

“The Scooter’s Coffee Corporate Support Team cares deeply about our success in this business.”

Amazing People, Amazing Drinks…

Amazingly Fast. Our business model is built around speed and service. Thanks to our focus on fast and friendly coffee, our drive-thru coffee kiosks are built to serve as many customers as possible, as quickly as possible. That means more money for franchisees. We are actively seeking multi-unit owners to develop our presence in available territories.

– Tracy Bouwens

SITE ASSISTANCE With the importance of site selection, we don’t leave anything to chance. The Scooter’s Coffee real estate team will analyze years of sales data to ensure optimal site selection in your market and work hand in hand with you throughout the entire process.

QUALIFICATIONS We’re looking for people with an interest in owning multiple franchises. Do you share our values of integrity, love, humility, and courage? Then we want to talk to you! Candidates are required to have a minimum net worth of $500K, with liquid assets of $100K. No previous business ownership required.

FAST FACTS: FRANCHISING SINCE: 2001 TOTAL OPERATING UNITS: 270 COMPANY OPERATING UNITS: 26 CAPITAL INVESTMENT: $351,000 -$638,000+ FRANCHISE FEE: $40,000 ROYALTY FEE: 6% ADVERTISING FEE: 2% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: DriveThru Coffee Kiosk and Drive-Thru Coffeehouse AVAILABLE TERRITORIES: MultiUnit Territories Available Across the Midwest and Southern U.S.

CONTACT TIM ARPIN Vice President of Franchise Recruitment 612.327.0464 tim.arpin@scooterscoffee.com

Multi-Unit Buyer’s Guide

55

Multi-Unit Buyer’s Guide

FOOD

FAST FACTS: FRANCHISING SINCE: 1973 MULTI-UNIT FRANCHISEE OPERATING UNITS: 66% TOTAL OPERATING UNITS: 1,100 COMPANY OPERATING UNITS: 38 CAPITAL INVESTMENT: $263,550 $531,535

QUALIFICATIONS Minimum Liquidity of $100,000 and Minimum Net Worth of $300,000.

Franchisees should possess a passion for the brand and desire to help more consumers lead a healthier lifestyle.

ROYALTY FEE: 6% ADVERTISING FEE: 3% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Drive-thru, Endcap, Freestanding, high traffic in-line stores & Non-Trad.

CONTACT

AVAILABLE TERRITORIES: All U.S.

FRANCHISE DEVELOPMENT DEPARTMENT 985.635.6984 FranchiseDevelopment@ SmoothieKing.com

56

FRANCHISE FEE: $30,000

#1 ranked smoothie brand focused on health and fitness

Same-store sales growth each of last 5 years

Proven operating system & low cost of entry

1000+ stores with another 100+ opening this year

RANKINGS & AWARDS

OPPORTUNITY DESCRIPTION Join Smoothie King to inspire people to live a healthy and active lifestyle. We’ve successfully re-branded Smoothie King and will continue to help franchisees roll out our new brand positioning systemwide. Our focus on product development and purchasing has allowed us to lower COGS and improve product quality. Our investments in store technology will improve consistency in product quality, store operations, and guest experience.

DEMOGRAPHICS 800-1,600 square feet, Population: 30,000 in a 7-minute drive time or accessible trade area, Co-tenancy: grocery stores, health clubs, QSRs, and service-oriented retailers

SITE ASSISTANCE Our real estate team members will work closely with you to find and secure the most suitable location for your market.

Entrepreneur magazine’s #1 Juice Bar Franchise for 26 years

WE SATISFY YOUR CRAVING FOR MULTI-UNIT FRANCHISING (WITH NO ADDED SUGAR.) BECOME A PART OF THE NATION’S #1 HEALTH AND FITNESS SMOOTHIE BRAND!

2020 Annual Edition

2020 Annual Edition

FOOD

SITE ASSISTANCE

“You won’t find another brand like SONIC® that has such tremendous brand awareness across the country yet still has so much room to grow.” – Claudia San Pedro, President of SONIC

OPPORTUNITY DESCRIPTION SONIC® was founded in 1953 by Troy Smith and has close to 3,600 locations nationwide. SONIC maximizes its food innovations, 5-daypart strategy, customization, new technology and national marketing campaign to connect with fans to grow brand equity, enhance customer experiences and help franchisees grow their businesses.

SONIC provides a comprehensive training program that includes support from the Discovery Day process to opening a new drive-in franchise and much more.

QUALIFICATIONS 500k liquid, 1 million net worth-multi unit development, Partnerships may be used to qualify.

• Restaurant background required by at least one operating partner - multi-unit experience preferred • Develop, lead and inspire a management team • Strong entrepreneurial skills • Active in community • Retail sales experience

RANKINGS & AWARDS Entrepreneur Franchise 500 2020 Ranking: Sonic Drive-In ranks #4; QSR Top 50: Sonic Drive-In ranks #13 and Nation’s Restaurant News – Top 200 Countdown: Sonic DriveIn ranks #13

DEMOGRAPHICS 10,000+ population and above, 40,000 income level and above

SONIC assists with site selection, architectural building design & engineering support, site review during due diligence phase, approved contractors list, bid review and comparison, construction project management guidance, assistance with development of construction schedule timeline and a preferred vendor list.

FAST FACTS: FRANCHISING SINCE: 1959 TOTAL OPERATING UNITS: 3525 COMPANY OPERATING UNITS: 198 CAPITAL INVESTMENT: Traditional: $1.23M - $3.53M (excludes Land) / Non-Traditional: $356.5K - $977.3K (excludes Land) FRANCHISE FEE: Traditional: $45K / Non-Traditional: $22.5K ROYALTY FEE: Traditional: 4.3% / Non-Traditional: 4.0% ADVERTISING FEE: Traditional: 5.0 % / Non-Traditional: 3.0% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Traditional Drive-In, Indoor Dining, Travel Plaza, Conversion and Counter-S AVAILABLE TERRITORIES: US and Canadian opportunities both single and multi unit

CONTACT LORI OSLEY DIrector of Franchise Development losley@inspirebrands.com www.sonicdrivein.com

Multi-Unit Buyer’s Guide

57

Multi-Unit Buyer’s Guide

FOOD

QUALIFICATIONS Single Store and Area Development Agreements are available in prime markets throughout the U.S.for qualified entrepreneurs. Single-store applicants should have an excess of $500,000 net worth. Multi-unit operators should have $1 million

“Coffee, Espresso & Smoothie Drive-thru crafting premium quality and giving back locally & globally since 1998.”

FAST FACTS: FRANCHISING SINCE: 2002 MULTI-UNIT FRANCHISEE OPERATING UNITS: 85 TOTAL OPERATING UNITS: 98 COMPANY OPERATING UNITS: 13 CAPITAL INVESTMENT: $400,000 $750,000 FRANCHISE FEE: $30,000

OPPORTUNITY DESCRIPTION The Human Bean was founded in 1998 by owners who are passionate about specialty coffee and creating unmatched customer experiences. Now with an amazing team, The Human Bean enjoys helping like-minded entrepreneurs develop their markets. Through superior training, extensive marketing assets and expertise, equipment and vendor support, and all with no royalty or advertising fees, The Human Bean is the premier drive-thru coffee franchise.

ROYALTY FEE: 0%

SITE ASSISTANCE The Human Bean helps identify target areas in a franchisee’s market. They analyze each presented location to assure facility potential. Upon location approval, The Human Bean builds preliminary site plans and provides base modular and site built building plans.

ADVERTISING FEE: 1% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Modular or site-built, double- or single- sided drive-thru. Seating optional AVAILABLE TERRITORIES: Multiple US territories

CONTACT DAN HAWKINS President 541.608.0564 info@thehumanbean.com www.thehumanbean.com

58

DEMOGRAPHICS The specialty coffee industry is exploding and customers are choosing drive-thru due to speed and convenience. The Human Bean is focused on the middle to higher end demographic with ADT’s of over 15,000.

The menu has something for everyone, including espresso, real fruit smoothies, whole-leaf teas, pastry items and breakfast sandwiches.

2020 Annual Edition

RANKINGS & AWARDS By using only the very best coffees and beverage ingredients, The Human Bean continues to increase store visits. Also recognized for serving their communities, including donating over $1,854,420.00 for local breast cancer screening and education.

2020 Annual Edition

RETAIL

OPPORTUNITY DESCRIPTION

“We haven’t revolutionized chiropractic care; we have revolutionized access to chiropractic care,”

The Joint Chiropractic, is the fastest growing chiropractic franchise. With a mission to improve the quality of life through routine and affordable chiropractic care, The Joint has grown to over 500 clinics in 2020. The Joint is attracting entrepreneurs to invest in a business that meets the demand for a holistic approach to treat chronic back and neck pain.

— Peter Holt, President and CEO of The Joint Corp.

DEMOGRAPHICS There are many reasons why The Joint went from 6 million patient visits to 7 million in a single year: a consumer friendly approach to chiropractic care that is more convenient and accessible than ever before helps millions of Americans find relief from pain. The World Health Organization reports that lower back pain is a leading health-related economic drain, with annual U.S. costs exceeding $100 billion, and 80% of Americans will suffer from back pain in their lifetimes. The Joint helps them heal without the use of prescription drugs.

RANKINGS & AWARDS The Joint is continually lauded as a bestbet investment by the franchise industry.

The Joint has been so successful in helping entrepreneurs realize their dream of owning their own chiropractic clinic that Entrepreneur magazine has named The Joint as the number one health care franchise for four years in a row on its prestigious annual “Best of the Best” list, and The Joint ranks high on Entrepreneur magazine’s, “Franchise 500,” for 2020.

QUALIFICATIONS The Joint is one of the most affordable franchise opportunities in the health & wellness segment. The total investment estimate to begin operations on a new chiropractic franchise ranges from $182,697 to $368,497. Our build-out costs are substantially lower than other small-box retail brands, and we work to keep ongoing costs low with a small footprint, zero inventory and a minimal staff. As a result, The Joint’s simple business model helps franchisees scale up to multi-unit ownership, while maximizing profitability.

FAST FACTS: FRANCHISING SINCE: 1999 MULTI-UNIT FRANCHISEE OPERATING UNITS: 369 TOTAL OPERATING UNITS: 525 COMPANY OPERATING UNITS: 61 CAPITAL INVESTMENT: $186,000 $377,000 FRANCHISE FEE: $39,900 for first license, $10,000 discount thereafter ROYALTY FEE: 7%

SITE ASSISTANCE The Joint is the first brand to put chiropractic franchise opportunities care into the retail setting. The brand’s clinics are placed in bustling shopping centers that have heavy foot traffic, ideal parking and the brands that the community loves to visit. And it isn’t a guessing game; The Joint takes a uniquely 21st-century approach in selecting the best locations for its clinics. The Joint employs the strategies of Global Information Systems (GIS), customer analytics and psychographic data to help determine exactly where a new location might be successful in any given community.

BUSINESS STRUCTURE The Joint Corp. (NASDAQ: JYNT) is a franchisor of clinics operating under The Joint Chiropractic brand and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices that operate under The Joint Chiropractic brand.

Multi-Unit Buyer’s Guide

ADVERTISING FEE: 2% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: In-line daily use strip centers AVAILABLE TERRITORIES: All states except AZ & NM

CONTACT BRIAN MARKUS National Regional Developer Director 480.245.5960 ext. 205 brian.markus@thejoint.com www.thejointfranchise.com

59

Multi-Unit Buyer’s Guide

FOOD

OPPORTUNITY DESCRIPTION Tropical Smoothie Cafe is a healthier quick casual restaurant brand with 830+ locations in 44 states. Our balanced business model of food and smoothies allows us to service all day parts and generate a variety of revenue streams.

Prime territories available.

We are growing – and going – fast! With 8 consecutive years of same-store sales growth, you don’t want to miss out on our franchise opportunity.

FAST FACTS: FRANCHISING SINCE: 1997 MULTI-UNIT FRANCHISEE OPERATING UNITS: Over 60% of our locations are owned by multi-unit franchisees TOTAL OPERATING UNITS: 839 COMPANY OPERATING UNITS: 1 CAPITAL INVESTMENT: $246,500 $580,500 FRANCHISE FEE: $30,000 ROYALTY FEE: 6% ADVERTISING FEE: 3% National / 2% Local EARNINGS CLAIMS: No BUILD-OUT OPTIONS: End-cap, inline, free standing, with or without drivethru as well as non-traditional venues.

AVAILABLE TERRITORIES: AL, AZ, CO, CT, DE, FL, GA, IL, IN, IA, KS, KY, LA, MD, MA, MN, MS, MO, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, PA, RI, SD, TN, TX, UT, VA, WV, WI

DEMOGRAPHICS We appeal to a broad part of the population and evaluate the unique qualities of each trade area to determine where we plan to develop. Some factors include: • Presence of other retail and fast casual restaurants • Fitness Facilities • Colleges and high schools • Medical Centers

SITE ASSISTANCE We offer both real estate and design and construction support to assist our franchisees every step of the way. They engage within 24 hours of executing your franchise agreement.

RANKINGS & AWARDS Entrepreneur’s Franchise 500 ranked #18, Franchise Times Fast & Serious ranked #17, Franchise Business Review’s Top 40 Franchises by Franchisees, Franchise Gator’s Top 100 Franchises ranked #3

CONTACT JENNIFER FOLGER VP of Franchise Development 770.738.4109 jfolger@tropicalsmoothie.com tropicalsmoothiefranchise.com

60

2020 Annual Edition

QUALIFICATIONS Minimum net worth of $350,000, which includes $125,000 in liquid assets. Ideal candidates have business experience (restaurant experience preferred, but not required), as well as an understanding of our brand culture and franchise business model. We want to welcome people into our family that are passionate about Tropical Smoothie Cafe and the communities they serve!

2020 Annual Edition

RETAIL

OPPORTUNITY DESCRIPTION

“We provide full assistance in site selection, development, and through all steps of construction for every location you open.”

DEMOGRAPHICS In-line shopping center near busy intersection with strong anchor tenants.

Clear visibility from intersection if possible. Ideally 100,000 people within 3 or 5 mile radius. 15,000 to 40,000 cars per day. Average household income of $55,000 or greater. This criteria is not absolute as each site is different.

SITE ASSISTANCE We provide full assistance in site selection and development. It’s your lease and build-out, but we will identify markets, negotiate leases and guide you through every step of the construction for every location you open.

QUALIFICATIONS Typical franchisees will have some prior business experience. Retail experience or an interest in technology is helpful but not necessarily required. A net worth of $200,000 or more is ideal, and we look for each franchisee to have approximately $130,000 - $150,000 liquid capital available for investment in one location.

Multi-store development of 4-6 stores is most common.

RANKINGS & AWARDS

We are operators looking to expand with the right franchisees in the right markets.

Our stores open and ramp up quickly, and the cash-on-cash returns in our company are unparalleled. We provide maximum support for every franchisee, from site selection to accounting, marketing, training, customer service support, business to business development and more! Our software and supply-chain logistics are second to none in our industry.

FAST FACTS: FRANCHISING SINCE: 2013, 2009 MULTI-UNIT FRANCHISEE OPERATING UNITS: 71% TOTAL OPERATING UNITS: 564 COMPANY OPERATING UNITS: 26 CAPITAL INVESTMENT: $150,000 FRANCHISE FEE: $40,000

• #1 in Electronics Repair Category on 2020 Entrepreneur’s Franchise 500

ROYALTY FEE: 8%

• #21 on 2020 Top Franchises from Entrepreneur’s Franchise 500

ADVERTISING FEE: 0%

• #17 on 2020 Top Fastest Growing Franchises from Entrepreneur’s Franchise 500

EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: In-line retail shopping centers AVAILABLE TERRITORIES: North America, Caribbean, Limited International Opportunities

CONTACT BRYNSON SMITH Director of Franchise Sales 877.362.1129 b.smith@ubreakifix.com ubreakifix.com/franchising

Multi-Unit Buyer’s Guide

61

Multi-Unit Buyer’s Guide

RETAIL

OPPORTUNITY DESCRIPTION Urban Air is an Indoor Adventure Park, offering attractions and a in park café to our wide range of guests. Ranked #1 in the Entertainment Category and the #80 Overall Franchises by Entrepreneur 2020. In business since 2011 with a proven track-record of success, Urban Air is proving to be the investment of choice for prospective investors.

Don’t miss your opportunity to own and operate the nation’s leading family entertainment business.

FAST FACTS: FRANCHISING SINCE: 2015 MULTI-UNIT FRANCHISEE OPERATING UNITS: 55% TOTAL OPERATING UNITS: 130 COMPANY OPERATING UNITS: 2 CAPITAL INVESTMENT: $2,956,765

Learn more today about the #1 and largest indoor adventure park DEMOGRAPHICS When Urban Air studies new locations in a market, our team will study demographic data, using national databases to identify areas that have large clusters of likely customers. This helps us solidify that we have a desired location that can and will thrive. Once potential neighborhoods have been identified, a member of our team ensures that the demographics, lifestyles, and overall patterns of the city fit with an Urban Air park.

FRANCHISE FEE: $75,000 ROYALTY FEE: 7% ADVERTISING FEE: 5% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Free Standing, Inline, Malls

RANKINGS & AWARDS Entrepreneur Magazine Franchise 500 2020 Ranking: #80 overall Entrepreneur Magazine Franchise 500 2020 Ranking: #1 in Category (Entertainment) Fran Fund Award 2019: Multi Unit & Fran Data Top Score

AVAILABLE TERRITORIES: Throughout the US and International

CONTACT JAMES FRANKS Vice President of Franchise Recruiting 817.980.7568 james.franks@urbanairparks.com http://urbanairfranchise.com

62

2020 Annual Edition

QUALIFICATIONS $600,000 Liquid Assets $1,500,000 Net worth This is a very key option with strong, experienced retail, management, sales & marketing operators. If you have the financial & operational structure in your company, you should consider becoming a multi-park franchisee. These franchises can grow to multiple parks over a relatively shorter period of time.

SITE ASSISTANCE Locations for UA parks are carefully chosen to fit the market and demand.

Even if a market you live in or near is taken, there are plenty of other locations to choose from. In fact, over 50% of our

2020 Annual Edition

FOOD

OPPORTUNITY DESCRIPTION

No onsite cooking, our easy operation provides format flexibility and a low upfront capital investment!

RESTAURANT FORMATS Zambrero does not require stoves, ovens, hoods, or grease traps. Our flexible footprint works in a range of formats with restaurants ranging from 250 - 4,500 square feet. Each restaurant features a custom design adapted to suit the market.

SITE ASSISTANCE Zambrero utilizes sophisticated demographic and analytical information to assist our Multi - Unit Franchise Partners with market planning and site selection.

Zambrero provides support through the real estate process including site selection, lease negotiation, architectural planning and construction management.

RANKINGS & AWARDS

Zambrero has over 200 restaurants globally with a strong humanitarian focus. What sets us apart from our main competitors in the market, is our ability to use healthy Mexican food, as a vehicle to help end world hunger. For every Burrito or Bowl that is purchased in one of our restaurants a meal is donated to someone in need through our Plate 4 Plate program. We have donated over 40 million meals to date.

FAST FACTS: FRANCHISING SINCE: 2006 MULTI-UNIT FRANCHISEE OPERATING UNITS: 50% TOTAL OPERATING UNITS: 200+ COMPANY OPERATING UNITS: 10 CAPITAL INVESTMENT: Starting from $300,000

• 2010 FCA Winner Franchisor Social Responsibility Award

FRANCHISE FEE: $35,000

• 2011, 2012, 2013, 2014, 2015 BRW Magazine Fastest Franchises List

ROYALTY FEE: 7%

• 2014, 2016 QSR Best Corporate Social Responsibility Initiative

ADVERTISING FEE: 3%

• 2016 QSR Best Sustainability Initiative

EARNINGS CLAIMS: No BUILD-OUT OPTIONS: Inline, Free Standing, Kiosk, Drive Thru AVAILABLE TERRITORIES: All States within the USA with the exception of North & South Carolina

CONTACT MIKE SPAVELKO VP Operations, USA 904.307.6477 m.spavelko@zambrero.com www.zambrero.com

Multi-Unit Buyer’s Guide

63

Multi-Unit Buyer’s Guide

FOOD

OPPORTUNITY DESCRIPTION As Zaxby’s Franchisee you will be operating an independent franchise business, but you will benefit from being a part of a Brand that has exhibited steady growth and success in a wide range of markets across the Southeast. You will be provided with a detailed set of operating manuals as well as extensive marketing materials. ZFL currently holds an annual conference and assigns to each franchisee an operations consultant.

FAST FACTS: FRANCHISING SINCE: 1994 MULTI-UNIT FRANCHISEE OPERATING UNITS: 86% TOTAL OPERATING UNITS: 905

“Zaxby’s. An indescribably good franchise opportunity.”

DEMOGRAPHICS • Median Age: 22 – 45 • Min. Avg. Household • Income: $45,000 • Min. Traffic Counts: 20,000+ • ADT on primary artery • Seating Inside: 50 – 90

COMPANY OPERATING UNITS: 141 CAPITAL INVESTMENT: $500,000

• Site Size: .80 to 1.25 acres • Trade Area: 30,000 +

FRANCHISE FEE: $35,000 ROYALTY FEE: 6% ADVERTISING FEE: 2.5-4.5% EARNINGS CLAIMS: Yes BUILD-OUT OPTIONS: Free standing AVAILABLE TERRITORIES: United States

CONTACT TRAY DOSTER, CFE Director of Franchise Sales 706.621.1339 tdoster@zaxbys.com www.zaxbysfranchising.com

64

2020 Annual Edition

QUALIFICATIONS Collective net worth of at least 1 million with liquid assets greater than $500K

SITE ASSISTANCE Zaxby’s will provide support that includes real estate guidelines and architectural, construction and engineering assistance.

2020

THANK YOU TO OUR 250+ SPONSORS & EXHIBITORS

AUG 31 – SEPT 03, 2020 | CAESARS FORUM

PLATINUM SPONSORS

BREAKOUT VIDEO SPONSOR

KEYNOTE SPEAKER SPONSORS

GOLD SPONSORS

Game Time Just Got Better.®

FRANCHISEE CONFERENCE KICK-OFF EXTRAVAGANZA SPONSORS

FRANCHISEE LUNCHEON SPONSORS FRANCHISING

FRANCHISOR AND SUPPLIER LUNCHEON SPONSORS

MOBILE APP SPONSOR

EXHIBITOR SHOWCASE SPONSORS

EXHIBITOR SILVER SPONSORS

MVP AWARDS SPONSOR

CONFERENCE ADVISORY BOARD MEETING SPONSORS

American Family Care

fresh&co INFINITI HR The Rawls Group-Business Succession Planners

TOTE BAG SPONSORS Fountain Jersey Mike's Subs LANYARD SPONSORS

AGENDA AT A GLANCE SPONSOR

FisherZucker Fountain

Bojangles' Famous Chicken 'n Biscuits

CHAIRMAN'S DINNER SPONSOR

REGISTRATION DESK SPONSOR

WorXsiteHR

The Coffee Bean & Tea Leaf

BRONZE SPONSORS

BRONZE SPONSORS, con't.

CUBE SIGN SPONSORS

Another Broken Egg Cafe Apóla Greek Grill Atlantic Retail Blink Fitness Brixmor Property Group coolgreens Darwill Defenders Gateway F. C. Dadson LLC Fish Consulting Franchise Business Review Fuzzy's Taco Shop

GT&S Franchise Executive Search Gulf Coast Restaurant & Franchise Finance Hirtle, Callaghan & Co The Lash Lounge POLN8 Quaker Steak & Lube Roy Rogers Restaurants Texas Capital Bank TheFranchiseGuide.com Unbridled Capital UNCLE SHARKII POKE BAR

Captain D's Del Taco Inspire Brands

EXHIBITORS 7-Eleven Inc. 55 Curry Franchising LLC (DBA Go! Go! Curry!)

AAMCO Transmissions Ace Hardware Corporation ADP American Family Care American Franchise Academy Angry Crab Shack ApplePie Capital Arby's Restaurant Group Arcade Ascentium Capital ATAX Atmosphere TV B.GOOD Bad Ass Coffee of Hawaii Bank of George Basecamp Fitness Batteries Plus Bulbs BeReady Advisors, LLC Beverly Hills Rejuvenation Center Big Blue Swim School Black Bear Diner Bojangles' Famous Chicken 'n Biscuits Bonchon Korean Fried Chicken Brixmor Property Group Broken Yolk Cafe The Buffalo Spot Global LLC Buffalo Wild Wings Buffalo Wings & Rings BURGERFI International Burn Boot Camp Buttry & Brown Development, LLC.

Byrider Franchising California Tortilla Capital One Capriotti's Sandwich Shop, Inc. CapStar Commercial Realty Captain D's Carl’s Jr and Hardee’s Checkers & Rally's Restaurants Chicken Salad Chick Choice Hotels International Church's Chicken Clean Juice CLOVR Life Spa Coffee Beanery Concept Development Solutions (CDS) Consumer Fusion Cora Breakfast and Lunch Crimcheck Deliver Media Del Taco Denny's, Inc. direct2you Dog Haus Drive Social Media Dunkin' Brands Earl of Sandwich Einbinder & Dunn LLP Entrepreneur Media, Inc Exults Marketing FastFood BPO Fazoli's Italian Restaurants FOCUS Brands Foremark Real Estate Services Fountain Franchise Capital Solutions Franchise Update Media

FRANdata Freddy's Frozen Custard & Steakburgers Fuzz Wax Bar G6 Hospitality Gatoreviews Global Franchise Global Franchise Group Glory Days Grill Golden Chick Golden Corral Goodcents Granite Telecommunications Great Harvest Grimaldi's Coal Brick-Oven Pizzeria Guardian Protection Guggenheim Retail Real Estate Partners, LLC GUINOT H2O Digital Marketing Harbour Capital Harland Clarke HOA Brands HomeWell Care Services The Human Bean Hungry Howie's Pizza Ideal Image MedSpa INFINITI HR International Franchise Association (IFA) Interplan LLC - Nationwide Architects and Engineers Intrepid Direct Insurance Ivy Kids Early Learning Center Jack in the Box Inc Jersey Mike's Subs

Jimmy John's Gourmet Sandwich Shop JINYA Ramen Bar The Johnny Rockets Group, Inc. The Joint Chiropractic Joyal Capital Management, LLC. K9 Resorts Luxury Pet Hotel Kahala Brands Kent Franchise Law Group, LLC Keyser Kids 'R' Kids Learning Academies The Krystal Company Launch Entertainment Leasecake Lemon Tree Hair Salons Liberty Tax & Loans Little Caesars Pizza Loomis Marugame Udon Mary Brown's Chicken & Taters!

Massage Heights Matthews Real Estate Investment Services™ Mayweather Boxing + Fitness MFV Expositions Modern Market Eatery My Eyelab MyTime N3 Real Estate Netspend Corporation Netsurion New York Fries Newk's Eatery

The NOW Massage Office Evolution Old Chicago Pizza & Taproom OPA! Ori'Zaba's Oxi Fresh Carpet Cleaning Franchise Pancheros Mexican Grill Parapet Studios Paris Baguette Paycor Payroll Vault PCS VoIP Pearle Vision The Pelican Group Penn Station, Inc. Phenix Salon Suites Pinch A Penny Pita Pit USA Pizza Ranch Placer.ai Plum Market Pollo Campero USA Potbelly Sandwich Shop Printivity Proliant Pronto Insurance Purchase Green Artificial Grass PuroClean Qdoba Mexican Eats RAKKAN Ramen The Rawls Group - Business Succession Planners Raydiant REGO Restaurant Group

Multi-Unit Buyer’s Guide

HANGING AISLE BANNER SPONSORS Big Blue Swim Captain D’s Potbelly Sandwich Shop PuroClean LARGE BANNER SPONSOR Inspire Brands

Rent-A-Center Franchising International RESOLUT RE Restaurant365 Retro Fitness RNR Tire Express Rubicon Global Rusty Taco Saladworks Save A Lot, Ltd. SBMA Scooter's Coffee Señor Frog's ShiftPixy SHOTS The Simple Greek Slim Chickens Smashin Crab Smoothie King SocialMadeSimple Sonic Steak n Shake Subway SwipeSum talentReef TD Bank TEMSCO SOLUTIONS Teriyaki Madness Textline Thrillz High Flying Adventure Park Tide Cleaners Tijuana Flats Tex Mex For All Tin Drum Asian Kitchen Togo's Eateries Tommy Gun's Original Barbershop

Tommy’s Express Traliant TriNet USA, Inc Tropical Smoothie Cafe True Lark True REST Float Spa Twin Peaks Restaurants TWO MEN AND A TRUCK® U.S. Bank uBreakiFix United Franchise Group - Food Division Unity Rd. Universal Background Screening Urban Air Adventure Parks V Digital Services Vickery Creek LLC Walk-On’s Sports Bistreaux Waterman Steele Real Estate Advisors Waxing the City Wharf Casual Seafood Wings Over Wingstop Restaurants Wintrust Franchise Finance Wired Telcom WorXsiteHR Xpressdocs Xpresso Delight Zambrero Zaxby's Franchising LLC zignyl - Business Success.

Simplified.

65

2020 AUG 31 – SEPT 03, 2020 | CAESARS FORUM

KEYNOTE SPEAKERS

KEVIN O’LEARY

Investor on ABC’s Shark Tank, Chairman of O’Leary Financial Group & Bestselling Author

CAPTAIN SCOTT KELLY History-Making NASA Astronaut; First to Complete a Year-in-Space Mission

NIGEL TRAVIS

Chairman, Dunkin' Brands Inc., Author of The Challenge Culture

www.multiunitfranchisingconference.com