Agile communication
A key feature of being agile is to involve the user in the development process and use customer feedback to improve. http://www.economist.com/node/779429 http://www.forbes.com/sites/stevedenning/2011/04/29/scrum-is-a-major-management-discovery/ https://hbr.org/ideacast/2016/04/understanding-agile-management https://medium.com/@eric_jansen/five-steps-to-business-agility-71c42856958a#.bayhaksj4
A major aspect of being agile is to continuously seek feedback from users.
https://hbr.org/2014/11/bring-agile-to-the-whole-organization https://medium.com/i-m-h-o/mindful-agility-5f5acb450f5#.4s5d7nmkh http://www.inc.com/will-yakowicz/4-qualities-every-leader-needs-to-take-risks-conquer-stress.html
In agile, the customer is the boss, not the manager.
http://www.forbes.com/sites/stevedenning/2015/07/22/how-to-make-the-whole-organization-agile/#396f85ed135b http://www.forbes.com/sites/stevedenning/2015/01/28/more-on-why-managers-hate-agile/#168b8c853a58
Using social media, users can be involved in the development process.
Adapted from http://www.mckinsey.com/industries/high-tech/our-insights/software-development-handbook-transforming-for-the-digital-age
More customer collaboration. Less contract negotation. http://agilemanifesto.org/
Regular customer collaboration creates transparency about the work and enables a high degree of flexibility.
https://medium.com/@timrayner01/say-agile-one-more-time-making-space-for-collaborative-innovation-de4834a096a0#.uglb51y9l
When people share what they do in an open / transparent way, everyone can see results of the work quickly and solve problems quickly.
https://hbr.org/ideacast/2016/04/understanding-agile-management
All communication within the agile team must be addressed to the complete team, including sharing any documents, release plans or schedules, review requests and feedback, risks or concerns, and even leave updates. This builds a complete sense of oneness within the team and maintains complete transparency at all times. https://www.agileconnection.com/article/real-key-agile-success-communication
Agile workers give and receive feedback to each other.
https://www.agileconnection.com/article/strategies-encouraging-and-facilitating-team-feedback-sessions