Questions
Part 1
Questions to find reasons for a problem
What is the problem in one sentence?
How do you know when the problem is present?
What happened when and where?
Why did this problem happen? Keep asking why until you find the real reason.
Could the problem have happened because ..‌?
Why were the values ‌.. the values which were lived?
Part 2 Questions to find connections
What relation do you see between events A and B?
What does person A think about person B?
What person do you think worries most about this problem?
For whom is the problem not a problem?
What kind of help do you need from whom?
Who needs to be involved to help solve this problem?
Part 3 Questions to provoke action
What will you do now to solve the problem?
If you take this step now, what will your step # 2 be?
If you do ….. now, what will you not do?
If you had a meeting in 1 hour with ....., what would you ask and say?
What else will you do to solve the problem?
What is the most important question you can ask now to make progress?
Have you thought of doing this:....…?
What would a person, whom you admire, do now?
If you don’t do …… now, what will it mean for whom?
Part 4 Questions to encourage reflection
What is blocking you from doing something now?
Looking back, what would you have done differently?
Of all that you did to solve this problem,
what action mattered the most?
Reflecting on the experience you had, which values have become more important for you?
How do you think person A experiences the conflict?
How did it make you feel, when ‌.. happened?
If everything in your life worked out exactly how you wanted, what will you be doing in 10 years?
Sources of inspiration http://business.financialpost.com/2012/01/14/coaching-advice-from-the-pros/ http://www.familytherapy.org/documents/Interventive3.PDF https://hbr.org/2014/09/coaching-an-employee-who-doesnt-want-help/ https://hbr.org/2013/12/conflict-strategies-for-nice-people/ https://hbr.org/2013/12/when-you-criticize-someone-you-make-it-harder-for-them-to-change/ https://hbr.org/2014/11/tactics-for-asking-good-follow-up-questions https://hbr.org/2012/11/to-have-the-most-impact-ask-qu https://www.youtube.com/watch?v=1bknGdA_xdw