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CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
a publication of the Frederick County Chamber of Commerce 2020 | CONDUIT
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Creating a culture of innovation and collaboration for the Frederick County Business Community.
welcome to conduit
For over 100 years, “Moving business forward means connecting, educating and inspiring our members to build on the incredible success Frederick County has enjoyed. Our future is unlimited, and the opportunities for success in retail, research, hospitality and manufacturing are unlike any other community. If a conduit is ‘a channel to convey,’ then Conduit magazine conveys how our members are helping us build the economy of the future.”
the Frederick County Chamber of Commerce has served as the voice of business promoting growth and the creation of opportunity in our region. Since 1912 we’ve worked diligently with local government, education, private industry and a host of other agencies and organizations to improve the business environment and promote Frederick County as a premier community in which to live, work and do business. Our members are our number one priority. The Frederick County Chamber of Commerce represents and advocates on behalf of more than 900 businesses, corporations, associations and nonprofits, and approximately 32,000 full-time employees throughout the region.
We support our members and their business goals with practical, inspiring programs, resources, events and advocacy on matters of public policy that directly impact the business community. As the voice of business, our efforts are focused on issues that impact business investment in the community, including economic growth in a responsible and balanced way, education for tomorrow’s workforce, and maintenance for the health and wellness of the current workforce. We also work with community leaders to establish a longterm strategic vision for the business community. Everything we do, every initiative we champion, serves one clear, bold goal: to move business forward in Frederick County.
Christy Butler Events Coordinator
Wendy Errera Executive Assistant
Jennifer Gerlock Vice President, Marketing & Communications
Kimberley Levine Chief Financial Officer
Amanda Rodriguez Digital Marketing Specialist
Kaitlyn Walsh Administrative Assistant
–Rick Weldon President & CEO
Dawn Marcoux Membership
Conduit is a publication of the Frederick County Chamber of Commerce in partnership with The Frederick News-Post. Jennifer Gerlock, Anna Joyce, Editors Kate McDermott, Writer Bill Green, Photographer Connie Hastings, Advertising Anna Joyce, Designer Octavo Designs, Cover COVER IMAGE, GETTY
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Frederick County Chamber of Commerce | 118 North Market Street, Suite 200, Frederick, MD 21701 (301) 662-4164 | frederickchamber.org | info@frederickchamber.org
CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
a publication of the Frederick County Chamber of Commerce 2020 | CONDUIT
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COMMUNITY LEADERS What are some of the important characteristics that you believe a community leader in Frederick should possess and why?
First, leaders must possess integrity, act with civility, be collaborative and creative problem solvers. Demonstrating these characteristics enables a leader to develop trust and work effectively with others to create solutions. They must embrace that they are part of something bigger than themselves. Leaders need thought provoking advisors to help them see different perspectives.
Frederick is an approachable, “can-do” kind of place, and I find that the most effective leaders here approach their work with openness and a spirit of collaboration. -Geordie Wilson, The Frederick News-Post
– Steve Heine, Woodsboro Bank
I believe community leaders in Frederick should possess the characteristics of a servant leader. Too often, leaders are anxious to speak and be heard without ever stopping to listen. Servant leaders are more concerned with coaching and developing others. They value humility, which requires them to remove themselves as a priority. Our community would be better served through the promotion of servant leaders! – Daryl Boffman Frederick County Public Schools
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CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
Sharing your story makes you more relatable and approachable as a leader. Having a positive, optimistic outlook on a situation plays a huge part in the energy and dynamics of the team. It does not mean you expect everything to always be perfect. It means that no matter the situation, you always guide your team to finding the light at the end of the tunnel. –Ashleigh Kiggans, MacRo Ltd.
Frederick is a deeply collaborative and supportive community. I have the privilege to work with leaders from all sectors who are committed to using their “hearts, minds and hands” (Hood College motto) to serve others and move Frederick forward. Shared vision, a passion for Frederick and civic engagement are all important characteristics I see daily in the actions of my fellow Frederick leaders. –Dr. Andrea Chapdelaine, Hood College
BUSINESS
by the numbers 30+
Number of industrial and office parks that have sites available with access to one-third of the state’s population within an hour’s drive.
More than 70 local and long-distance trucking companies are located in Frederick County.
COMMERCIAL SPACE
Small business is the “economic backbone” of Frederick, with 98% of companies employing 100 or fewer, according to the county’s Office of Economic Development. Tech company Yakabod, above, is among them. It located in downtown in 2005.
$11 billion
Average cost, 2019 Land Per Acre • Industrial: $263,280 • Office: $356,090
HEADSHOTS: BILL GREEN; GETTY IMAGES
Rental Per Sq. Ft. • Industrial/Warehouse: $7.35 • Flex/R&D/Tech: $10.60 • Class A Office: $16.70
2.7%
The county’s unemployment rate as of December 2019, down nearly 1% from July 2019. The state rate was 3% in December 2019.**
FREDERICK COUNTY HAS experienced strong long-term economic growth and is successful in attracting and retaining millennial workers. Home to the National Cancer Institute, Leidos Biomedical’s Frederick National Laboratory for Cancer Research, and the U.S. Army Medical Research and Materiel Command at Fort Detrick, Frederick also has the highest concentration of private sector life sciences
County’s gross domestic product*
6,514 businesses in the county and 34 business starts in 2019.
employment in the state. Significant recent projects include: the locations of Kite Pharma, Wilcoxon Sensing Technologies, a new U.S. headquarters for Germanbased Indivumed, HealthWell Foundation and Dunkin’
(Donuts) Centralized Kitchen; and expansions of TEI Electrical Solutions, STULZ Air Technology Systems and Dairy Maid Dairy. The City of Frederick is intersected by five interstate and national highways providing easy access to Baltimore and Washington, D.C., as well as cities in Pennsylvania and Virginia. –Maryland Department of Commerce
SOURCES: MD DEPT. OF COMMERCE, *FREDERICK COUNTY OFFICE OF ECONOMIC DEVELOPMENT 2019 ANNUAL REPORT | U.S. CENSUS 2018 **MD DEPT. OF LABOR, NOT SEASONALLY ADJUSTED, THE LATEST DATA AVAILABLE AT THE TIME OF PUBLICATION
a publication of the Frederick County Chamber of Commerce 2020 | CONDUIT
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THE POWER OF OUR
consumers INCOME
POPULATION
HOUSING
$$
260,800 2020 estimate
Median household income
AGE
$88,502
20-44
Median individual income
81,188 31.8%
$60,853
45-64 71,793 28.1%
Per capita income
$39,566
65 & over
36,972 14.5%
74.8%
$316,141
$200,000 and over
10.2%
$150,000 - $199,999
4.8%
$100,000 - $149,999
3%
$75,000 - $99,999
Hispanic
Bl
ac
k
2+ Races
an si A
10.4%
Owner-occupied
Median for Maryland: $311,221
$50,000 - $74,999
White
94,688
Median home value
Select household income ranges
RACE*
81.2%
Housing units
16.9% 13.5% 21.7% 11.6% 10.5% *total exceeds 100% as some identify as more than one race
Median selected monthly owner costs with a mortgage
$1,982 Median rent
$1,338
P O P U L AT I O N & A G E : M A R Y L A N D D E PA R T M E N T O F C O M M E R C E ; R A C E : U . S . C E N S U S B U R E A U , A S O F J U LY 1, 2 0 19 ; I N C O M E : F R E D E R I C K C O U N T Y O F F I C E O F E C O N O M I C D E V E L O P M E N T, U . S . C E N S U S B U R E A U ; H O U S I N G : U . S . C E N S U S B U R E A U ; M E D I A N H O M E VA L U E S ( A S O F 3 / 19 / 2 0 ) : Z I L L O W. C O M
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CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
THE POWER OF OUR
workforce TOTAL CIVILIAN LABOR FORCE
132,598 In civilian labor force, percent of population 16+
70.5
PRIVATE SECTOR
84.6%
Average weekly wage: $932
STATE GOVERNMENT
PLACE OF WORK (2018)
1.2%
Average weekly wage: $939
LOCAL GOVERNMENT
10.6% Average weekly wage: $1,002
FEDERAL GOVERNMENT
3.6%
Average weekly wage: $1,763
In civilian labor force, female, percent of population 16+
64.6
HOURLY WAGES
Selected occupations, median, 2018 Accountants
$36.51
Bookkeeping/accounting clerks
$22.24
Computer hardware engineers
$50.31
Computer systems analysts
$57.55
Computer user support
$22.51
Customer service representatives
$17.60
Electronics engineering technicians
$23.75
Freight, stock and material movers (hand)
$12.45
Industrial truck operators
$19.60
Inspectors, testers, sorters
$23.10
92.6%
Machinists
$18.85
Maintenance and repair workers
$21.85
Packers and packagers, (hand)
$11.76
Bachelor’s degree or higher
Secretaries
$18.85
Shipping/receiving clerks
$16.32
Team assemblers
$15.10
EDUCATION
High school graduate or higher
40.5%
T O TA L L A B O R F O R C E , A S O F D E C E M B E R 2 019 : M A R Y L A N D D E PA R T M E N T O F L A B O R ; P E R C E N TA G E S I N L A B O R F O R C E : U . S . C E N S U S B U R E A U ; E D U C AT I O N ( A S O F 2 017 ) : U . S . C E N S U S B U R E A U ; P L A C E S O F W O R K & H O U R LY W A G E S : M A R Y L A N D D E PA R T M E N T O F C O M M E R C E
a publication of the Frederick County Chamber of Commerce 2020 | CONDUIT
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hospitality
eat. drink. stay. As Frederick’s reputation as foodie central continues to grow along with its craft beverage industry, opportunities abound for everyone to get a piece of the action.
Local restaurants are partnering with area farms to offer diners true farm-to-table fare. And why not? With more than 200,000 acres of agricultural land in Frederick County, farmers and local hospitality providers are discovering a synergy that benefits their businesses, their customers and the environment. “I think we are going to see continued interest in buying and supporting local agriculture because of the value-added aspect of the farm-to-table movement,” says Katie Stevens, associate director of agriculture business development for the Frederick County Office of Economic Development. “When local businesses support local farms, our farmers have more control in setting their prices and the money stays in the community. It also reduces the carbon footprint associated with transporting food from far distances.” In addition to offering visitors dining options aplenty, Frederick County is enjoying a thriving craft beverage industry. This includes wineries, breweries, distilleries and even meaderies (an alcoholic beverage made with local honey). As more and more visitors discover Frederick County as a destination 10
DID YOU KNOW?
worth savoring, many are deciding to spend the night—or several days. This puts continued pressure on local leaders to ensure the demand for accommodations is met, especially as it relates to the development of a hotel and conference center in downtown Frederick. “This has been the top priority for our major employers group for 15 years and it will continue to be so. I have 38 of them on speed dial and they are always ready to engage and advocate when we ask,” says Rick Weldon, president and CEO of the Frederick County Chamber of Commerce. “I believe the unwillingness of the state to step up and support this is a tragic development,
The former Visitation Academy in Frederick is to be redeveloped to include a boutique hotel with a restaurant and bar.
but now the battlefield has changed, so our tactics have to change.” Those tactics include engaging all hospitality businesses in a collective effort to support the growth of the sector, which in 2018 supported more than 12,500 jobs in the county. “Opportunities to add more jobs and generate more local tax revenue that can help fund our infrastructure, schools, libraries, public safety, etc., should be viewed as a win-win for everyone,” Weldon says.
CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
Rocky Point Creamery in Tuscarora uses milk from Rocky Point Farm’s cows and adds other seasonally fresh, local ingredients (think strawberries!) to create more than 80 flavors of ice cream that are made fresh and sold from its stand that’s open 10 months out of the year.
80
number of restaurants and eateries in downtown Frederick.
VISITATION ACADEMY: BILL GREEN; GETTY ; ISABELLA’S: SAM YU
$1.5 Billion
anticipated spending in Frederick County over 25 years with a new downtown hotel and conference center.
30+
combined number of breweries, distilleries and wineries in the county. Spanish beef burger at Isabella’s Taverna & Tapas Bar in downtown Frederick a publication of the Frederick County Chamber of Commerce 2020 | CONDUIT
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hospitality
the more the merrier
Frederick County is home to Maryland’s first farm brewery, Milkhouse Brewery in Mount Airy. Their beer is made with ingredients grown on Stillpoint Farm where the beer is brewed.
Orchid Cellar Meadery & Winery in Middletown was the state’s first meadery.
Brewer’s Alley in downtown Frederick sources much of its produce from its own private farm in Frederick County. It produces and packages its beer at Monocacy Brewing Company.
Distillery Lane Ciderworks in Jefferson was Maryland’s first hard cidery.
BEER: BILL GREEN; CIDER, APPLES: DAN GROSS
Just as downtown Frederick has become known as a “gastro destination,” Frederick County is becoming equally well known for its growing number of craft breweries and distilleries. When Brewer’s Alley opened in 1996 in the old town hall and opera house on North Market Street, it was Frederick’s first microbrewery. But during the last five years, downtown Frederick has built a market niche around craft brewing and distilling, while wineries scattered throughout the county round out its reputation as a magnet for adult beverage offerings that attracts locals and visitors alike. Today, there are more than 30 breweries, distilleries and wineries in Frederick County. These include large distributors like Flying Dog Brewery, whose products are now available in 23 states and the District of Columbia, and micro-operations such as Tenth Ward Distilling Company. Contrary to conventional thinking that competition is bad for business, these entrepreneurs are thriving thanks to their geographic concentration. “The craft beverage business is more of an experience, where people don’t necessarily stay in one place. They often sample a flight and then move on to another brewery to experience what they have to offer,” says Carly Ogden, who co-owns Attaboy Beer with her husband Brian. “We’ve actually been busier since Idiom and Smoketown (breweries) have opened.” She also believes that as word of Frederick’s growing craft beverage niche continues to spread, opportunities for other downtown businesses will grow as well. “We are already seeing a lot of out-of-town visitors, so with the opening of the hotel, we hope that Frederick will become a destination for the entire week, and not just the weekend.”
Voted Best Caterer in the Frederick News Post & Frederick Magazine
WEDDINGS | EVENTS | CORPORATE | CAFÉ & BAKERY 550 Highland Street, Suite 103 | Frederick, MD 21701 | 301.663.8220 canapescatering.com
Voted Best Caterer in the Frederick News Post & Frederick Magazine
Voted Best Caterer in The Frederick News-Post & Frederick Magazine Magazine Voted Best Caterer in the Frederick News Post & Frederick EDDINGS | EVENTS | CORPORATE | CAFÉ & BAKERY
Best Caterer in the News Post & Frederick|Magazine DDINGS |Voted EVENTS |Frederick CORPORATE CAFÉ & BAKERY
550 Highland Street,| Suite 103 || CORPORATE Frederick, MD 21701& |BAKERY 301.663.8220 WEDDINGS EVENTS | CAFÉ
50 Highland550 Street, 103103| | Frederick, MD |21701 | 301.663.8220 HighlandSuite Street, Suite Frederick, MD 21701 301.663.8220 canapescatering.com canapescatering.com canapescatering.com
a publication of the Frederick County Chamber of Commerce 2020 | CONDUIT
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Frederick: A great place to visit–or stay Consider Visit Frederick the city and county’s cheerleader, from publicizing events to touting Frederick’s inclusion on numerous nationwide top-10 lists. While focusing on visitors, the 501C(6) nonprofit undoubtedly enhances the quality of life for residents, too. During the country’s bicentennial in 1976, many cities began to show an interest in reviving their downtown districts. That year, the Chamber of Commerce of Frederick County’s tourism committee became a separate entity called the Tourism Council of Frederick County, aka Visit Frederick. The nonprofit continues to provide visitor services and run the Visitor Center. “Our former Visitor Center was mostly brochures and a desk,” said Visit Frederick Executive Director John Fieseler. “When we moved to East Street in 2011, there was discussion as to whether you still need a visitor center, with most people having smartphones and GPS devices. We decided there’s still a lot of value.” Their current location includes exhibits and films, “making it more of a three-dimensional experience.”
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John Fieseler
$428.3 M Amount visitors to the county spent in 2018 With advances in technology, the nonprofit also tracks visitors and has learned that most people traveling from neighboring states are attracted to outdoor activities, shopping and dining, while the majority of people from out of the region come for the county’s historical aspects. While the economic impact of visitors is the most tangible evidence of Visit Frederick’s mission, the nonprofit is also committed to creating and supporting programs that help inspire pride in the community, such as the Keynote Weekend in August that will celebrate the city’s 275th anniversary. As Fieseler put it, “A lot of things that make this an appealing place for visitors also make it a great place to live and work.” Visitor Center 151 S. East St., Frederick 21701 visitfrederick.org 301-600-4047
State-of-the-Art Dog Care in Frederick Dogtopia, a national franchise, opened a new location in Frederick in spring 2019. Located on Westview Drive, Dogtopia of Frederick offers a 4,300-square-foot facility with three large rooms of indoor play space for dogs of all sizes. “It provides a place for dogs to become more socialized with other dogs, and it gives pet parents a bit of a break, too,” said Dogtopia of Frederick owner Jay Schwartz. Dogtopia ensures all dogs are safe while they’re there. All dogs must be current on their vaccines, and each dog must pass a temperament evaluation prior to being allowed in the facility. “All dogs pass a screening, so you can feel confident that your dog is safe in our play areas,” Schwartz explained. The state-of-the-art facility includes online cameras so parents can watch their dogs play, rubber flooring that is easy on dogs’ joints, “potty platforms” that flush waste out of the facility in a sanitary manner, and separate HVAC systems in each room with UV filtration to prevent airborne diseases. They also use dogsafe cleaning solutions. “We’re completely forwardthinking,” Schwartz said, “but
CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
we’re also always making improvements.” Dogtopia of Frederick is open seven days a week. A typical weekday entails open play time from 6:30 a.m. until 7:30 p.m. and includes a two-hour break from noon to 2 p.m. to allow for feeding and rest. In addition to doggie day care services, Dogtopia of Frederick also provides overnight boarding and spa services, including washes, nail trims, ear cleaning and other services. All Frederick Chamber members and their employees are entitled to receive a 10 percent discount on all services through the Dogtopia Perks for Pups program. Dog owners need only mention that they are Chamber members.
Dogtopia 4959 Westview Drive, Suite C, Frederick 21703 dogtopia.com/frederick 301-732-7372
a publication of the Frederick County Chamber of Commerce 2020 | CONDUIT
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CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
technology
austin,
GETTY IMAGES, AMY PONTIUS
we’re coming for you. Frederick County has seen a 15 percent increase in tech-related businesses over the last five years. Yet according to Scott Ryser, founder and CEO of Yakabod, the area has merely scratched the surface of its potential. Ryser believes Frederick is poised to become the next Austin, Texas. Bloomberg News has dubbed Austin “a mini-Silicon Valley,” thanks in part to its rapidly growing number of tech-related businesses and jobs. Tech professionals are drawn to the city’s energetic vibe and high-quality of life. With downtown Frederick’s great restaurants, craft breweries and distilleries, and modern spaces in revitalized historic buildings, “We have all the elements for the same vibrancy and staying power,” Ryser says. The only problem is that for many tech customers and employees, Frederick remains a well-kept secret. “We have all these great tech companies here and people don’t know about them,” he says. Vaughn Thurman, CEO of High Gear, increased his staffing by 60 percent in 2019, but because his
business is very employee-dense, he still needs more help. He is frustrated by the fact that too many qualified local employees work outside of Frederick County. “We have to get to the people who are still driving down 270,” he says. Addressing the human, financial and infrastructure needs of the Frederick tech sector inspired Thurman to serve as the first president of techfrederick, a consortium of local tech firms that supports community education and human resource development, entrepreneurship and networking. One of techfrederick’s major initiatives is the ASPIRE Training program, which in partnership with the Maryland Department of Labor, offers access to training and technical certifications with the goal of growing the number of qualified IT workers. As of March 2020, techfrederick had been awarded just under $800,000 in EARN grant funding from the state, which has enabled the organization to offer trainings to upgrade skills and increase employability within the tech industry.
“We have had the ability to offer relevant and impactful courses like Amazon Web Services, project management and Java’s Elasticsearch for free or at minimal cost to our registrants by subsidizing the cost with EARN grant dollars,” says Amy Pontius, executive director of techfrederick. “We are expecting to provide training to 215 community members this year through EARN grant dollars, up from 150 in 2019,” she says. Whether rallying together to advocate for more access to highspeed fiber-optic broadband or creating opportunities for career advancement and professional growth, Frederick’s tech companies recognize that when one succeeds, they all succeed. “I was in Silicon Valley and I have never seen the kind of collaboration between tech companies that we have here in Frederick,” Thurman says. “When people look back on this period of time, I hope they will say that we were good stewards of the community and that we helped create critical mass for our industry.”
“We meet with and survey local tech company leaders and employees to identify the trainings needed to enhance the skill set of our incumbent workforce. Then we partner with local subject matter experts in tech, human resources and workforce services to ensure sound vetting of our ASPIRE training content.” –Amy Pontius, Executive Director, techfrederick
a publication of the Frederick County Chamber of Commerce 2020 | CONDUIT
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technology
“ We have all these great tech companies here and people don’t know about them.” –Scott Ryser
Software company Yakabod founder and CTO Scott Williamson, left, with founder and CEO Scott Ryser
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CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
did you know? Our IT backbones
in Frederick city are strong, but we continue to push for 2019 techfrederick Games
STEAM ROBOTICS, YAKABOD: BILL GREEN; TECHFREDERICK GAMES: COURTESY OF TECHFREDERICK
•
Frederick’s tech companies
teered at the games, creating yet another opportunity to network with those in the field.
are trying to build the workforce by reaching students before they are even out of high school. They support local robotics clubs; encourage collaboration with Frederick County Public Schools’ LYNX program; hire college interns; and invite students to volunteer at networking events, such as the techfrederick Games.
n December 2019, nearly 100 • Istudents attended the tech industry’s holiday social at Hood College.
•
he tech sector also supports • Tefforts to encourage and mentor the next generation of problem solvers and inventors. Jon Rowley, CTO and co-founder of RoosterBio in Frederick, mentors students in the 4-H Robo Rangers Robotics Club. “The students think they’re just building robots, but they’re actually preparing themselves to be responsible, skilled adults
and team leaders,” says Amy Pontius, executive director of techfrederick.
•
In 2019, 36 teams of industry professionals participated in the techfrederick Games, competing in 11 “events.” Many local high school and college students volun-
•
There are 3,000 people who
participate in tech industry meetup groups in Frederick County. These informal gatherings support networking, problem-solving and camaraderie among those who have a passion or curiosity for tech-related topics.
improved rural broadband since we have businesses in the county that are not getting the kind of speed they need—and that includes homebased businesses or contractors who work from home.” –Rick Weldon President and CEO, Frederick County Chamber of Commerce
The Maryland Tech Council,
the largest technology trade group serving the advanced technology and biotechnology communities in the state, recently expanded by opening an office at 12 W. Church St. in downtown Frederick.
a publication of the Frederick County Chamber of Commerce 2020 | CONDUIT
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CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
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4539 METROPOLITAN COURT • (240) 215-4757 • MID-MARYLAND.SCORE.ORG a publication of the Frederick County Chamber of Commerce 2020 | CONDUIT
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LEADERS ON THE CHAMBER In what ways do you believe that the Chamber positively impacts/influences business in Frederick County?
The Chamber provides a wealth of resources to businesses in every stage of their life cycle. From the start-ups, to the mature companies, it has something for each: relationships, visibility, promotion, resources, community connection, advocacy, influence, personal and business development.
The Chamber’s board, staff and most importantly, members, build a culture of supportive success. No matter what industry you are in or the size of your business, they provide insight, advice, support, and yes, a bit of competition, to help every business succeed and grow.
–Alan Mullendore First United Bank
–Matthew Johnston Attorney-at-Law
The commitment I made in joining the Chamber has grown my world and my business exponentially. I feel more connected, have a better understanding and know what’s going on in my community. My business has grown because people know who I am and what my business stands for. –Dwayne Myers Dynamic Automotive
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I’ve made countless connections with professionals from all types of organizations, many of whom have become clients. –Jon-Mikel Bailey Wellspring Digital
CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
The Chamber is a key partner with both the city and county economic development offices to strategize how to make existing businesses stronger while assisting in “telling the story” of why Frederick County is a preferred place to locate a business in a “businessfriendly” environment. –Pete Plamondon, Jr. The Plamondon Companies
Brunswick:
History, Culture, Outdoor Activities HISTORICAL DOWNTOWN BRUNSWICK exudes the epitome of small-town America charm. A stroll through town offers historical architecture, plenty of dining and shopping options, and a wealth of activities for outdoor enthusiasts. Visitors taking a day trip to Brunswick can enjoy a scenic walk or bike ride along the C&O Canal, which is just steps way from downtown; check out the Brunswick Heritage Museum, which tells the story of Brunswick from when it was built by the B&O railroad in the late 1800s up until present day; or visit the beloved historic church-turned-coffeehouse Beans in the Belfry. Antiques N’ Ole Stuff remains a destination for visitors wanting to go antiquing, Roots & River Yoga offers classes seven days a week, and the recently rebranded and under new ownership bike shop Three Points Cycles meets the biking needs of residents and visi-
tors. Meanwhile, a second-floor event space in Smoketown Brewing Station, located in a former fire station, is slated to open a venue this summer for live music and other events. During the warm months, the town hosts numerous festivals, its most popular being the Wine and Chocolate Walk in September and Brunswick Railroad Days in October. New this year, Brunswick Main Street will host Petapalooza in June, a festival that will celebrate all things pets. Brunswick Main Street, which works to revitalize the city, will also participate in its firstever Bike to Work Day, becoming a pit stop for those biking to work on May 15.
59% Downtown Brunswick businesses that are owned by women and minorities
Brunswick Main Street 8 N. Maple Ave., Brunswick 21716 brunswickmainstreet.org 301-834-5591
a publication of the Frederick County Chamber of Commerce 2020 | CONDUIT
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CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
Where Customers Become Friends DYNAMIC AUTOMOTIVE has a very close bond with their customers. “It is more than just business,” said Dwayne Myers, owner. “We get to know them. ...We’ve had multiple generations of families be customers over the years, and we have gotten to be very close with them.” In fact, the business has the tagline, ‘Where Customers Become Friends.’ So whether you need yearly maintenance or heavy repair, Dynamic Automotive’s highly trained team is ready to work on all makes and models, providing a quality experience using only state-of-the-art tools and equipment. Named one of the Top 50 businesses to work for by the Frederick County Office of Economic Development this year, Dynamic Automotive has four locations to serve customers: Frederick, New Market, Libertytown and Urbana. In January, the New Market location moved across the street on Old National Pike and into a brand new eight-bay facility that includes a waiting room with a coffee bar. “We make sure to cater to the customers,” Myers said. “When they come, it is actually enjoyable to stay (while waiting for their vehicle). ...This building is more for them than it is for us, because they have watched us grow over the years.” As Dynamic Automotive celebrates its 25th anniversary this year, they take
particular pride in their youth and registered apprentice program. Begun in 2017 through a partnership with the state’s Department of Labor, Licensing and Regulation, the program allows students to learn the trade while in school, receive credit and earn money at the same time through the Earn While You Learn program. For high school graduates going to college for the auto trade, the business offers an apprentice program that partners participants with mentors. The program allows them to become standalone technicians after they graduate. “We are actually creating our own future by training and developing these young technicians,” Myers said. Dynamic Automotive provides career paths, training and development to its entire staff. By helping them to grow as a team, the business has been able to create a positive culture that allows for great customer service and a higher staff retention rate. “We put as much importance on the happiness of our team members as we do our customers,” Myers said. The business, voted The Frederick News-Post’s Best of the Best in 2018 and 2019, is also heavily connected to the community. For more than a decade, they have hosted a car show in the summer to benefit area charities like Second Chances
Garage, the YMCA and Daybreak Adult Day Services. They also provide a boat, The Spirit of Apprenticeship, for the Color on the Creek’s annual Sailing Into the Winter Solstice fundraising event. “A strong, healthy community helps everyone,” Myers said. “By going out and investing in them with time and money, it helps us grow along with the community so we grow as a true partner.”
Dynamic Automotive • 11 Byte Ct. Suite D, Frederick 21702 301-662-3300 • 11931 Main St., Libertytown 21762 301-694-6250 • 8824 Urbana Church Rd., Frederick 21704 3 01-874-8833 • 10530 Old National Pike, New Market 21774 301-694-5460 DynamicAutomotive.net
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health
$4,425
average cost to replace an employee. –Society for Human Resource Management, 2016
BILL GREEN
Dr. Stephan Mann, medical director of Frederick Health Employer Solutions, confers with employee Shaquavia Harper. The division offers services and programs to help employees achieve peak job performance and prevent illness and injuries.
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The Wellness
INVESTMENT
The cost of replacing an employee can average between $2,000 and $7,000, depending on the position. Investing in retention— in particular through wellness programs—can benefit everyone. Because it can cost more to find new employees than to retain staff, business owners are recognizing the role that wellness plays in keeping their employees—and their business finances—healthy. As one of Frederick County’s largest employers and its largest health care provider, Frederick Health is leading efforts to foster a healthy 21st century community. Through its Employer Solutions division, Frederick Health provides an array of programs focused on achieving wellness and preventing illness and injuries. This includes things like occupational health services to treat work-related injuries, a certified industrial hygienist service to provide everything from workplace air quality to ergonomic assessments, and drug and alcohol testing. Because an ounce of prevention is worth a pound of cure, Frederick Health has made workplace
health organizations that are dediwellness a priority. “We regularly cated to helping Frederick County participate in workplace events residents improve their health. that can include things like Whether providing exercise tips, health risk assessments, and ways to reduce sugary drink employee education that focuses consumption or sharing healthy on all aspects of wellness, includrecipes, LiveWell Frederick wants ing physical and mental health, to help the county’s residents up as well as workplace safety,” says their wellness quotient. Gloria L. Bamforth, director of Christina Brockett, a licensed operations for Frederick Health’s nutritionist with Encompass Medical Group and Employer Integrative Wellness in Frederick Solutions. and co-chair of the Chamber’s By working with the nearly 60 Business Health committee, percent of local employees who says there are many aspects also live in Frederick County, of personal health that affect Frederick Health’s workplace initiatives are truly an investment business health, especially when in the community’s overall health. they impact employee safety and productivity. Inadequate sleep, And they are fortunate to have a stress due to financial problems, team of partners working with or a poor diet are just a few of the them as part of the communifactors that can contribute to ty-wide initiative called LiveWell absenteeism, job-related injuries Frederick. and increased employee turnover. This group includes more than 25 businesses, faith-based groups, “The health of your employees is intertwined with the health of educators, community groups, your business,” she says. government organizations and
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The percent of employees of businesses that offer workplace wellness programs who said the initiatives made a positive impact on their health. –UnitedHealthcare survey
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health
include lack of transportation, cultural factors, and limited (or no) knowledge of local resources. THE MENTAL HEALTH ASSOCIATION OF FREDERICK COUNTY
offers free crisis intervention and regular, professional, outpatient therapy services on a sliding fee basis or through Medical Assistance. It also offers Walk-in Behavioral Health services that provide free, immediate, personalized support for those facing a non-life-threatening emotional, mental, family or relationship challenge.
help when it hurts
Nine out of 10 Frederick County Chamber of Commerce members are small businesses. The Affordable Care Act does not require employers with fewer than 50 full-time employees to provide group health insurance coverage to their workers. But for those without coverage, getting sick can be catastrophic. Thankfully, Frederick County is fortunate to have several health care nonprofits and government agencies that can help. THE FREDERICK COUNTY HEALTH CARE COALITION is comprised of
a variety of community leaders from the public and private sectors and is dedicated to removing barriers to healthcare access. These 30
MISSION OF MERCY has been serving Frederick County for 25 years. Through a team of licensed professionals and volunteers, it provides free medical and dental care and free prescription medications to the un- and under-insured, many of whom are the working poor who cannot afford their co-pays, high deductibles and medications to treat their acute or chronic health conditions, such as hypertension or diabetes. Anyone who has had a toothache knows the pain can be debilitating. But for those without dental insurance, who are often hourly employees, a toothache might mean a missed paycheck. “It can make it difficult to work and to care for their families,” says Linda Ryan, Mission of Mercy’s executive director. “But it can also lead to significant health challenges, including serious systemic infections.” The human services/nonprofits sector is the largest of the Frederick County Chamber of Commerce’s 66 membership categories. “These organizations that care for those in need are truly the heart of Frederick County and they exist because we have an incredibly generous community that supports the work they do,” says Rick Weldon, president and CEO of the Chamber.
CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
The U.S. Chamber of Commerce reports employee wellness programs offer an ROI of $1.50 for every $3 spent over nine years. Other benefits include increased job performance, overall wellbeing and happy employees who contribute to the business and the community.
73% of employees in a UnitedHealthcare survey were interested in having a workplace wellness program.
BILL GREEN
Dr. Douglas K. Tavenner Jr. works on a patient for Mission of Mercy, which provides free dental and health care to the uninsured and underinsured.
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STAUFFER FUNERAL HOMES: Helping You Face Life’s Difficult Times SAYING GOODBYE to a loved one is always hard. Whether the death is sudden or occurs after a long illness, grief can be all-consuming. Stauffer Funeral Homes has been taking care of families at this most difficult time since Doug Stauffer opened the doors to his first funeral home in Walkersville in 1973. In recent years, Doug’s son, George, and his wife, Courtney, both licensed funeral directors, have joined him in service to area families at Stauffer Funeral Homes. “At Stauffer Funeral Homes, we are honored when a family trusts us to provide funeral arrangements for their loved one,” says Courtney. “Each one of us has been touched by grief, so we understand what people are going through when they reach out to us. We understand how difficult it can be to try to make decisions when your heart is broken. That’s why we do all we can to provide our families with every possible comfort in the funeral home, and to help them make arrangements that will pay tribute to their loved ones in ways that preserve their cherished memories and create new ones.” The Stauffer family feels that a funeral home with deep roots in the community, and whose owners have enduring relationships with others who live and work in Frederick, is in a unique position to help local families who are grieving. From the moment a family calls Stauffer, say George and Courtney, they can trust the funeral home staff to respectfully take over the care of their loved one, handle all the legal and administrative details, and coordinate every aspect of the visitation and ceremony. And because nothing is more important than their family’s peace of mind, the funeral home has its own private crematory, assuring families that their loved one will never leave the Stauffer’s care.
“One of the most important services we offer is to help the family create a funeral service or Memorial that truly reflects their loved one’s life,” says Courtney. “We gently guide the family through a conversation that we found really helps them decide how to tell their loved one’s story in a unique and dignified way.” From catering and butterfly releases, to memorial photography, customized keepsakes, Celebrations of Life DVDs and more, families may choose from a wide variety of signature services to help them create a meaningful tribute to their loved one and provide comfort to those who are grieving.
Association, Frederick Health Hospital, Frederick Health Hospice, the Women’s Giving Circle, and more. “I’m proud to say that the Stauffer family has been in Frederick County since 1755,” says George. “Over the past 263 years— that’s seven generations—we’ve been deeply involved in this wonderful community we feel honored to call home. For the past 47 years, we’ve had the unique privilege of assisting Frederick’s families during their times of grief—and we will continue to be there for them, now and into the future.”
DOUG, GEORGE, AND COURTNEY are also deeply involved in the Frederick community. All are members of Frederick Health Hospital’s Order of the Good Samaritan, and Doug currently serves on the Frederick Health Hospice and Frederick Health Hospital Boards of Directors. George and Courtney are also active throughout the community, volunteering with the Ruritan Club, Mental Health
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enter tainment
5,000
estimated number of people who attended the Clustered Spires High Wheel Race in 2018.
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Surelocked In Escape Games hosts team-based, cooperative adventures where your group must solve a series of riddles and puzzles in order to complete your mission in a themed room.
HIGH WHEEL RACE: BILL GREEN; SURELOCKED IN: SAM YU
riding high such as virtual reality gaming Frederick County knows how to tion on businesses that support have fun. And it turns out that fun centers, escape adventure rooms those interests. and even axe throwing. Given is big business. The U.S. Bureau Clyde Hicks, owner of the Trail the region’s low unemployment of Labor Statistics reports that in House in downtown Frederick, rate, which was hovering around 2015, American consumers spent is particularly excited about five 3 percent in late winter, it should an average of $652 on admissions miles of new trails in the Frederick to the arts, movies, sporting events come as no surprise that these City Watershed, as well as efforts businesses have chosen to locate and other entertainment and to mark and sign an additional in Frederick County because of recreational activities. 40 to 50 miles of existing trails the potential to attract customers across the watershed’s 7,000 acres. With a wealth of historical, who have the disposable income to “People will come from Northern cultural, outdoor and adventure enjoy their fun and games. attractions that entice avid Virginia, D.C. and Baltimore and Entertainment and recreation golfers, thrill seekers and everyone will bike all day long and then businesses benefit from crossin between, Frederick County head to the restaurants and invites locals and visitors to pick breweries,” he says. “It’s going to be promotional efforts, such as Visit their entertainment pleasure(s). a goldmine for Frederick County.” Frederick’s curated tours. With In the last five years, a number of offerings for bikers, “softIf anyone tells you they can’t new businesses have gotten in on find anything fun to do in Fredadventure” seekers and Civil War the action, thanks in part to the enthusiasts (to name a few), the erick County, they aren’t looking growing popularity of attractions tour itineraries include informavery hard.
428.3
$
Million
Amount that tourists spent in Frederick County in 2018. –Visit Frederick
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enter tainment
An estimated 15,000 people attended Downtown Frederick Partnership’s Alive@Five happy hour concerts on Carroll Creek in 2019.
Frederick County is home to a diverse population of residents who bring to the community the riches of their native cultures and traditions. Festivals of every flavor dot the event calendar and give Frederick Countians the opportunity to learn more about their neighbors and coworkers. Among the newest to hit the scene has made a big splash— literally. The Thai Water Festival, known traditionally as Songkran, is the largest celebration in Thailand and marks the start of the
Thai New Year. The June festival brings Carroll Creek Linear Park alive with the lavish colors, costumes, foods, music and traditions of Thailand. There are Thai boxing demonstrations and floating flower arrangements. But more than that, it gives participants the opportunity to engage in soaking, but good-natured, water fights. In addition to the rich colors and fabrics of traditional Thai fashions, the festival features demonstrations of the resplendent storytelling genre of Khon, which UNESCO describes as “graceful dance
movements, instrumental and vocal renditions and glittering costumes.” Sponsored in part by the Asian American Center of Frederick, Visit Frederick, Downtown Frederick Partnership and the Maryland Arts Council, the festival also features Thai boxing, a classical Thai Drum parade and traditional Thai fare, such as pad thai and satay. And then there are the water fights. With folks armed with water balloons and squirt guns, the action is the capstone of a wet and wonderful Frederick experience.
Anecdotal evidence reveals that many visitors who come to Frederick from farther distances do so to take advantage of our Civil War attractions. And according to CulturalHeritageTourism.org, this segment tends to travel more frequently and spend about 1.5 times more than the average U.S. traveler.
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Frederick’s Pride Festival grew from 300 attendees at its first event in 2012 to about 8,000 in 2019. Last year, it was held on the 50th anniversary of the Stonewall riots, which marked the night in June 1969 when police raided the Stonewall Inn, a gay bar in New York’s Greenwich Village.
GETTY; ALIVE@FIVE, MONOCACY BATTLEFIELD: BILL GREEN; FREDERICK PRIDE: GRAHAM CULLEN
Fill the balloons. Arm the squirters.
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Adventure Park USA Broadens Its Scope SINCE 2005, Adventure Park USA in Monrovia has been a staple in the region’s entertainment industry with its indoor and outdoor park, which is open to individuals as well as businesses. The park offers corporate packages for groups of up to 1,300 that include four hours of unlimited rides, food from its new barbecue menu and more than 20 attractions, such as Putt-Putt golf, bowling, go karts and rollercoasters. Guests can reserve a private patio. In recent years, Adventure Park USA has broadened its focus to become more than a place to bring kids. “We’re painting with a bigger brush,” said Adventure Park USA CEO Erik Stottlemyer. “We’re the place you will want to bring your kids to because you’re going to want to come. … I grew up in a family-owned entertainment business my father and mother started 40 years ago with the Frederick Putt-Putt Golf and Games on Thomas Johnson Drive, which has grown into what is now Adventure Park USA.”
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FUN FACT Adventure Park USA often hires high schoolers and those just out of high school, making it the first employer for more than 2,500 people since it opened Frederick Putt-Putt Golf and Games in 1980. These young employees went on to become doctors, entrepreneurs, business owners, and even pro football players.
Whistle Stop Smokehouse and Saloon opens this year and features an expanded barbecue menu and local craft beers and wines. The physical space and seating area remain relatively the same as they were in past years, but changes are forthcoming to update their appearance as well. In short, if you’re looking for somewhere new to grab lunch or dinner, especially if you happen to be traveling on I-70, Adventure Park USA is worth checking out. The park partnered with Olde Mother Brewing Co. in fall 2019 to host a tap takeover, and they’ve also worked
The indoor park and restaurant are open year-round, and the outdoor park has extended its season, opening from April through December, weather permitting. To reach a broader and more diverse crowd, the park is also in the midst of a major new initiative featuring new video and redemption games, virtual reality and duckpin bowling for its 2020 season, as well as a new bar and updated restaurant. The
CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
with Linganore Winecellars and other local breweries for similar events. “I’m very passionate about helping small businesses to grow,” Stottlemyer said. “My personal driving mission is to bring commerce into Maryland. We pull people from D.C., Baltimore, Pennsylvania, up to two hours away. We want to heighten the awareness of what Frederick and New Market have to offer.” Adventure Park USA 11113 W. Baldwin Road, Monrovia 21770 adventureparkusa.com 301-865-6800
“We have a team of dedicated, professional individuals who are passionate about helping others.” –Kathy Schultze
The MRW Systems Difference
More Than Just a Quote
Dedicated to empowering NEW TECHNOLOGY opens doors for small to mid-sized clients to move their busibusinesses and organizations, ness forward through the but it can also be a pain point. correct utilization of techAs technology improves, so nology, MRW Systems has do the tools in cybercriminals’ won numerous awards. It was named to Channel toolboxes. Firewalls and antivirus soft- Futures’ MSP 501 list for five ware are no longer strong years straight, and recently enough to keep your organi- became an accredited cyberzation’s data safe. Small busi- security provider by the State nesses face the same security of Maryland. MRW Systems also has a and technical challenges as large enterprises, but they top-tier cybersecurity divioften have fewer resources sion, NetGarde, whose goal is available to combat those to provide small- to mid-sized challenges. MRW Systems is clients with enterprise-level security solutions by helpthe solution. The mission of the company, ing to predict, detect and locally-owned and operated respond to cyber threats. With a client satisfaction for 23 years, is to fill in IT and security gaps for small to rating of 98 percent, it is mid-sized businesses in Mary- easy to see why clients love the service MRW provides. land and surrounding areas. “Not only do we help our “Doing the right thing for the clients by managing their client is always top of mind for technology and cybersecu- everyone at MRW Systems,” rity, but we also make sure Wolinski said. they have the information they need to make smart MRW Systems technology choices for their 115 Airport Dr., Suite 150 organizations,” said Michael Westminster 21157 MRWSystems.com Wolinski, founder and owner. Tailoring their services to 410-751-7111 match each client’s needs, MRW Systems’ staff provides IT management and helps clients develop long-term IT plans that align with both their business model and security best practices.
FOR THE PAST 35 YEARS, Kathy Schultze’s State Farm office has been a Frederick County staple in helping move local residents and businesses forward with its full range of insurance products and financial services. Customers range from students to business owners, from young families to retirees. “We have generations of families insured,” Schultze said. She and her colleagues have a mission to provide a remarkable experience to customers, no matter their preferred communication style. In fact, many customers actually enjoy coming into the office. “It’s a warm and inviting atmosphere,” Schultze said. Schultze and her staff have 165 years of combined experience, which helps them to deliver special expertise to customers, especially those who are new to the world of insurance. “We’re unique because beginning with the first meeting, we become their risk advisors,” Schultze said. “We do more than just offer a quote and find the cheapest insurance. We educate them to understand [why] they need to protect their assets and plan for the future. Having a simple conversation
to identify what is important to them is our standard procedure.” Perhaps part of what drives this office’s success is its genuine love for Frederick. Schultze and her team sponsor local nonprofit events throughout the year, and Schultze herself is involved with various organizations, including the Chamber and the United Way of Frederick County. Schultze’s State Farm office is sure to deliver a personalized, informative experience to each customer. “As a small business owner, our job is to find out where people are in life and to make sure we help them put products in place to protect their future,” Schultze said. “Those needs change over time and we’re committed to keeping the conversation going for the long term.” State Farm - Kathy Schultze 100 Tuscanney Drive, Suite E Frederick 21702-5958 statefarm.com/agent/us/ md/frederick/kathyschultze-th5wq1ys000 301-694-6711
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LEADERS ON BUSINESS FUTURE From a business perspective, how do you think Frederick County is uniquely positioned for the future?
The atmosphere of downtown Frederick and the abundance of entertainment naturally draws new talent toward the county. With an aging workforce nationwide, businesses and wealth are going to be in the hands of the next generations. Gen X through Gen Z folks love to be part of something fun and exciting or at least close enough to enjoy it. Frederick “nails it” in this department! –Bradly Hoffman, DeLeon & Stang
Obviously no one can predict what the market will do, but with the largest landmass of any county in the state and the second largest city located at the apex of Baltimore/D.C., Frederick county business is literally positioned for success.
Frederick is positioned to be an attractive business destination. With the collaboration at the ROOT building as well as the biotech and research firms looking to scale, our county is in a great position. The generosity and philanthropic efforts of this county position us to attract and retain talent now and into the future.
–Jason Lee Lee Building Maintenance
-Tony Checchia, VCRE
The strength in Frederick’s future lies in its educational institutions. Preparing school-
the educational institutions do so well here. There is no loss in the
Frederick’s leaders and visionaries have worked hard building infrastructure and driving revitalization efforts resulting in the ultimate live, work/play community. It’s attractive to operate a business in Frederick, and its charm and proximity to the metro area are equally effective for recruiting top talent.
opportunities across institutions to partner, develop and implement ideas that link learners to the needs of employers in the region. –Patricia Meyer FCC Monroe Center
–Eric Johnson, Audio/Video Group
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BILL GREEN; BRADLY HOFFMAN
aged and adult learners for the jobs of today and the future is what
Only about 10% of all managers intrinsically know how to manage without any special training, according to Gallup.
It Takes a Village to Raise a Business HR Answerbox assists small businesses and startups in creating better workplaces WHO YOU HIRE and how you treat those employees are some of the most important business decisions you’ll make for your company’s growth and culture. HR Answerbox, a company based in Woodsboro and servicing Maryland and Virginia, gives business owners and leaders peace of mind by assisting with those more challenging employee management situations. HR Answerbox strives to create longterm client partnerships. The company provides a full suite of HR advisory services, as well as training workshops on-site, off-site and online. In late 2019, they launched New Manager Bootcamp, a 10-week virtual learning experience for new managers, as well as managers who were never formally trained for a management role. “Managers are often the biggest liability for an organization because of their level of responsibility, so it’s imperative that companies invest in proper training and professional development for their frontline leaders,” said HR Answerbox Managing Director Amanda Haddaway. “They leave with a full tool kit of resources to use going forward, plus the confidence to be effective in their people management roles.”
Also late last year, HR Answerbox became a certified partner of the Predictive Index. The platform helps organizations optimize talent through a comprehensive software platform. A behavioral assessment measures the motivating needs of employees and candidates. “When I initially saw the tools and software demo, I was blown away,” Haddaway said. “After working in HR for 20 years, it takes a lot to impress me, and I was so excited that we took the steps necessary to offer these tools to our own clients.” Data in the platform can be used to build more cohesive and higher-performing teams. “I’m really excited about the future of our business and the evolving HR landscape,” she said. Throughout her career, Haddaway has accrued nearly 40,000 hours of experience in human resources. She holds the two highest certifications in HR and has completed two graduate degrees, with one from Tulane University Law School in labor and employment law. Having grown up in Frederick County, and currently living and working here, she feels deeply connected to the community.
“Frederick County is important to me,” she said. HR Answerbox is actively involved with the Frederick Chamber and both national and local Society for Human Resource Management groups. Haddaway regularly speaks at professional and community association events on HR and management. “I’m thrilled to see so many new businesses also choosing Frederick as their home base.” HR Answerbox Woodsboro hranswerbox.com newmanagerbootcamp.com 240-394-9439
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Eva Webb, CPA 240-314-7075 ewebb@LSWGcpa.com
Jon Holmes, CPA 301-662-9200 jholmes@LSWGcpa.com
Accounting Firm Looks to the Future LSWG CERTIFIED PUBLIC Accountants & Business Advisors is an accounting firm that has served the area for more than 50 years, adapting to the needs of the community as it has evolved. Its headquarters are in Frederick, and is has a second location in Rockville. They provide services for individuals, small businesses and large companies alike, including tax planning and preparation, audit and assurance services, and business consultation and valuation. One of LSWG’s specialties is working with owner-managed businesses. “We’ve developed long-term relationships with local businesses, where we work with the owners as well as the organization,” said managing principal Barbara J. Roman. “That’s where we feel like we can add a lot of value.” LSWG prides itself on its community engagement, a pillar of its mission since its founding in 1965. Community service is part of the fabric of LSWG, due in large part to the efforts of founder Don Linton, a philanthropist who is affectionately known as “Mr. Frederick” by staff. “We don’t just work here; we live here, too,” Roman said. Contributions—monetary, in-kind and volunteer support —are made through firm 42
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donations and by individual principals and staff, who include Rotary members, coaches of youth sports, Boy and Girl Scout leaders, volunteer fire company members, church leaders and current or former presidents, chairs and officers of many local civic and nonprofit organizations. New this year, LSWG invited two partner group members to become owners, welcoming Eva Webb and Jon Holmes to its group of owners. “They are our youngest partners and the ones that we feel will be part of the next generation that carries the firm forward,” Roman said. “I think the addition makes us more relevant for the future.” LSWG 201 Thomas Johnson Drive, Frederick 21702 lswgcpa.com 301-662-9200
“We care about our community and want everyone to make it home safely, every day.” –Raymond T. Cogan
LINDQUIST INSURANCE:
Tips to Combat Distracted Driving A REVIEW OF POLICE data from the Fatality Analysis Reporting System (FARS) by Erie Insurance shows that Saturdays in September are the biggest days for fatal car crashes involving daydreaming while driving, and Tuesdays in February are the lowest. The company’s previous analysis found that daydreaming is the number one distraction noted in fatal crashes. Erie Insurance consulted with the Insurance Institute for Highway Safety to analyze the data maintained by the National Highway Traffic Safety Administration (NHTSA). “Erie Insurance released this new information as part of its ongoing effort to make our roads safer by raising awareness of distracted driving,” said Raymond T. Cogan of Lindquist Insurance, which represents Erie. “…The main thing we want people to know is that many car accidents are preventable. The key is for drivers to keep their eyes on the road, their hands on the wheel and their attention on what they are doing.” Here are some tips to help
drivers avoid daydreaming while driving. • K eep the mind alert with passive forms of engagement, such as listening to the radio or a podcast. • D on’t replace boredom with distractions. Don’t read or answer texts to stay active. Instead, play a verbal car game like ‘I Spy.’ • K eep your hazard perception skills sharp by knowing where to look on the road ahead and watch for potentially dangerous situations. • Consider carpooling with another experienced driver. “We hope drivers will think about these tips next time they get behind the wheel and their mind starts to wander,” Cogan said. Lindquist Insurance 7430 New Technology Way #120 Frederick 21703-8302 lindquistinsurance.com 301-694-0008
Heartly House served 1,137 survivors of intimate partner violence, sexual assault, human trafficking and child abuse in 2019. Of those, 53 were children.
Heartly House Opens The Cottage WITH A MISSION to shelter and protect victims of domestic violence, Heartly House has intentionally kept a low profile and tucked itself away inside the city of Frederick since it was founded in 1979. While this has kept clients and staff safe, it has also prevented the organization from fully engaging with volunteers, donors, supporters and the community on a wider scale. That changed in 2020, when Heartly House opened a public meeting space in downtown Frederick, affectionately called The Cottage. The new space at 324 W. Patrick St. serves as a venue for workshops, trainings and peer group meetings. Heartly House is launching a series of workshops, events, community gatherings and other new initiatives this year “that we hope will lead to a new era of empowerment and prevention in Frederick County,” said Jenn Metcalf Tousey, manager
of Community Outreach and Prevention at Heartly House. “At Heartly House, we want to engage the community as much as possible to enhance understanding about sexual, dating and domestic violence, as well as human trafficking. We believe that education is the first step toward prevention of violence and makes our community healthier and safer.” Heartly House is currently offering weekly opportunities for learning and engagement at The Cottage. More information can be found at www. heartlyhouse.org. Heartly House P.O. Box 857, Frederick 21705 heartlyhouse.org 301-418-6610
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GETTY
life sciences
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good news, AND A GOOD PROBLEM TO HAVE
7
As Frederick’s reputation as a center for life sciences and biotech firms grows, the focus is on how to meet the demand for highly educated employees in a competitive market with low unemployment. You might call it a good newsbad news scenario. Frederick County’s growing reputation as a hub for life sciences and biotechnology firms is bringing millions of dollars in new investment and hundreds of jobs to our area. That’s the good news. The bad news, so to speak, is that filling many of those jobs is becoming more difficult. “We already have low unemployment in Frederick County and competition for well-trained people in the biotech field is going to be a challenge,” says Frank Blanchard, director of public affairs and communications at the Frederick National Laboratory for Cancer Research. “The question is going to be how do we attract good people and how do we keep them?” With more than 80 life science, pharmaceutical and biotechnology businesses, Frederick County is well poised to take advantage of a projected industry growth rate that calls for biotech products to
represent 31 percent of the global life sciences market by 2024. But it will need a qualified workforce to do so. Programs such as the Chamber’s quarterly Biotech Connector meetings provide scientists and researchers with opportunities to continually learn from each other and build their professional networks, while Frederick County’s top-tier educational system is training the next generation of scientists so they can take advantage of biotech and life sciences internships and jobs in their own backyard. Helen Propheter, executive director of economic and workforce development for the Frederick County Office of Economic Development, says that when she meets with leaders of biotech and life science businesses who may be looking at Frederick County, quality schools are always a top priority for them. They want a well-prepared workforce, but they also want the best for their employees’ families.
“These are highly educated people, and they want the same thing for their children,” she says. “They look at graduation rates, magnet programs, number of college-level courses offered in high school and so on. I can assure you that they absolutely look at our school system.” Collaboration among private businesses, government agencies, educational institutions and medical facilities is critical to the biotech and life sciences sector. With the National Institutes of Health, the FDA, and major medical research facilities such as The Johns Hopkins Hospital and University of Maryland Medical Center nearby, Frederick County is centrally located to support interactions that are the lifeblood of the life sciences industry. “This diverse scientific technology and medical community is within 50 or so miles of us and is involved in all facets of biomedical science and its applications,” Blanchard says.
of Frederick County’s 20 largest employers are in the biotech and life sciences sector.
• Fort Detrick/National Cancer Institute
• Frederick Regional Health System
• Leidos Biomedical
Research, Inc. at the Frederick National Laboratory
• Kite Pharma* • AstraZeneca • Lonza • Thermo Fisher
Scientific Biological
–Frederick County Office of Economic Development projected opening in 2021
*
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life sciences
outpace overall health care spending. Worldwide prescription drug sales are expected to rise from $900 billion in 2019 to $1.2 trillion by 2024. –Objective Capital Partners
ABOVE: Construction was well underway last summer on Kite Pharma’s new biomedical center on a 20-acre site in the Urbana Corporate Center. The 279,000-square-foot facility will increase the manufacturing capabilities of next-generation oncology treatments. The facility will have 62,000 square feet of office space and 217,000 square feet of 46
manufacturing, plant and shipping space. Kite anticipates employing between 400 and 800 people by the time the job is finished, which should be next year. Yescarta, one of the drugs that will be manufactured at the new facility, brought in $120 million in revenue for the company in the second quarter of 2019. The revenue beat industry estimates of $114 million.
DID YOU KNOW? • S uburban Maryland/Metro D.C., from Bethesda to Frederick County, ranks fifth among U.S. life sciences clusters.
• F rederick County has the second largest cluster of bioscience companies in Maryland.
• L eidos Biomedical Research, Inc. operates
several shared-use facilities at its Advanced
Technology Research Facility in Frederick. These include the National Cyro-electron Microscopy Facility, which supports cancer research by enabling scientists from across the nation to submit their biomedical samples for testing.
CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
–Frederick County Office of Economic Development; Leidos Biomedical Research, Inc.
SAM YU
Global pharmaceutical spending is predicted to
“We are moving to a platform where agents and policyholders have broader access to policy information, paying their bill or checking on their claim.” – President and CEO Nancy Newmister
176 Years of Giving Back FREDERICK MUTUAL Insurance Company is the third oldest insurance company in Maryland and the ninth oldest in the United States. By staying true to its founding principles while also embracing innovation, the company has been able to thrive while providing significant support to local philanthropic initiatives for nearly two centuries. The premise of insurance— protecting clients’ assets and paying claims—remains the same as it was when Benjamin Franklin invented the concept in 1752. President and CEO Nancy Newmister notes it is “how companies do business” that sets them apart. Frederick Mutual Insurance Company’s commitment to integrity and discernment has helped guide the company’s profitable growth and has allowed it to consistently give back to the local community.
A s technology rapidly reshapes the business landscape, Frederick Mutual Insurance Company leverages innovative strategies to increase operational capacity and predictive accuracy. This includes implementing the latest methods for data collection and analysis, as well as implementing software tools to increase efficiency. This works to maintain competitive rates for customers who are all part owners of the company. “Today we are innovating with new technology and expanding our insurance products for our independent agencies and our respective policyholders,” according to Newmister. Frederick Mutual Insurance Company offers homeowners, small businesses and artisan contractors peace of mind through a variety of insurance coverage offerings.
ABOUT FREDERICK MUTUAL INSURANCE COMPANY Frederick Mutual Insurance Company was founded in 1843 as one of the first insurance companies in the United States. Our longevity is attributed to strong financials, derived from safeguarding the interests of our policyholders, while providing excellent insurance products and services for our independent agents and policyholders located in Maryland, Pennsylvania, Virginia, Delaware, Washington D.C. and North Carolina. You can learn more about us by visiting www.frederickmutual.com.
New Facilities Set to Join YMCA Roster The YMCA of Frederick County plays an integral role in the life of the community it serves and this is an exciting time to be involved! YMCA South County Branch Ground has been broken on the long-awaited 60,000square-foot facility, located in between Urbana Middle and High schools, featuring two pools, an indoor running/ walking track, a large gymnasium, wellness center, multipurpose athletic fields, group exercise studios, and a kids adventure center. With a spring 2021 opening date, CEO Chris Colville is sure the facility will serve as a hub for the Urbana community! Arts & Humanities Focus The organization will also expand by adding an arts and humanities location on East Church Street, set to host summer day camps as well as dance classes. The facility will also feature a maker space where children will have access to resources
for innovation and creativity. Some of the programming will be existing classes just relocated from other Y facilities, but others will be an expansion of program offerings. The East Church Street space is under renovation with an estimated completion date of early June. Founded in 1858, the YMCA remains one of the largest nonprofits in the county dedicated to strengthening and enriching the lives of individuals and families. Built on the core values of caring, honesty, respect and responsibility, the organization embraces diversity and inclusivity for all ages. YMCA of Frederick County 1000 N. Market St., Frederick 21701 11791 Fingerboard Road Monrovia 21770 FrederickYMCA.org 301-663-5131, 301-607-6900
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manufacturing
15%
projected job growth for HVAC & refrigeration mechanics & installers from 2014 to 2024. –Bureau of Labor Statistics
The Pathways in Technology Early College High School Expansion Act of 2019 (P-TECH) offers a public high school diploma and an industryfocused associate degree at no cost to public school students.
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A worker welding at STULZ Air Technology Systems, Inc.
STULZ: BILL GREEN; LYNX, DAN GROSS
DID YOU KNOW?
demand is high How companies are building a workforce that can keep up with it
Frederick County’s manufactur- where we can grow our business,” he says. “We can’t grow any more ers are in a fix. They want to hire here (in Frederick).” local. They really do. The problem Rick Caruthers, president of is, oftentimes they can’t. Galaxy Control Systems in WalkAcross the board, one of the biggest challenges facing the ersville, feels his pain. He, too, area’s manufacturing businesses says it is difficult to find local is their inability to find enough employees to staff his business, employees—especially those who which designs and manufaclive in Frederick County—to work tures access control and security for them. products for clients around the STULZ Air Technology Systems, world. Although the company Inc. manufactures temperature has certified dealers in more and humidity management than 75 countries, “It would be systems for customers around nice to have a localized manuthe world. It has more than 400 facturing workforce,” Caruthers employees at its U.S. headquarsays, noting that right now some of his employees commute “from ters in Frederick, but cannot all over.” keep up with the demand for the That is why he has enthusiasticompany’s products. So last year, STULZ opened a new manucally signed up to participate as a partner business in Frederick facturing facility—in southeast County Public Schools’ LYNX Tennessee. program. This innovative class“The decision was based—not in small part—on the fact that room-to-career program gives the labor pool was easier to find students at Frederick High School, there,” says Andy Tuthill, the where the program is being company’s vice president of piloted, an opportunity to get manufacturing operations. That on-site exposure to career fields means many of the massive cool- that can ultimately shape their ing systems required by the large customized learning plans. Reaching high school students— data centers that line Northern even middle school students—is Virginia’s Dulles Technology key to addressing the area’s workCorridor could now be coming from 550 miles away instead of force challenges, says Shawn Wolf, from just across the Potomac founder of Outside-Force BusiRiver in Frederick County. ness Development in Brunswick. But Tuthill says his company “Too often we find young people had no choice. “We had to go who could have a great career in
More than 135 local business partners, community organizations and higher education institutions have signed up for the LYNX program to cultivate and influence the county’s future workforce.
manufacturing in a college classroom instead, even though they don’t fit there,” he says. “We need to present students with a strong representation of the trades and understanding of these skills, especially for kids who want to work with their hands.” Several years ago, Wolf was
instrumental in helping Frederick County get a $200,000 EARN grant from the Maryland Department of Labor to build frontline workforce training. And he will soon be partnering with the Chamber to lead its revitalized Manufacturing Roundtable. “As the former president of Wright Manufacturing in Frederick, Shawn is a nationally-recognized leader in manufacturing process improvement,” says Rick Weldon, president and CEO of the Frederick County Chamber of Commerce. “He's probably the best-informed manufacturing business analyst in the region. We are lucky to have him in our backyard and even luckier that we can benefit from his insights.”
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NONPROFIT LEADERS From a nonprofit perspective, what do you think are the greatest characteristics of Frederick County?
The biggest asset of Frederick County is its people and their generosity. They’ve created a huge sense of community and have banded together to take care of one another through their support of the local nonprofits and foundations. –Michael H. Meyer Goodwill Industries of Monocacy Valley
So many of our citizens are eager to extend a helping hand through their generosity and compassion. We are fortunate to live in a place where people care deeply about their community and want to see it succeed well into the future. – Betsy Day The Community Foundation of Frederick County
Frederick is a very special community in terms of generosity: of time, energy and financial support. Time and again, the community has shown itself as a leader in initiatives to People here don’t settle
support its most vulnerable
for waiting for tomorrow
citizens, and countless
or someone else to solve
individuals understand
their problems. We roll up our sleeves and get to work.
the importance of paying it forward. – Elin Ross Federated Charities
–Ken Oldham United Way of Frederick County
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CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
I’m extremely impressed with the understanding both the city and county have of the programs provided and services performed by the nonprofit sector. How refreshing to live and work in a community that values the social and economic benefits that nonprofits provide for our residents. –Chris Colville YMCA of Frederick County
A Whole New Floor—and More Petersen’s Carpet & Flooring can also remodel your bathroom, install kitchen counters AFTER MORE THAN 35 YEARS in business, Petersen’s Carpet & Flooring staff knows a thing or two about flooring. The store on the Golden Mile provides a large showroom of flooring options, and staff also installs backsplashes, granite countertops and other accent items, and does bathroom remodeling. Petersen’s is an independent retailer store, setting it apart from many other flooring stores in the region. “I get to pick and choose products, versus being in a buying group like most stores,” said Gayle Petersen, a store owner and wife of store founder David Petersen. “That’s pretty important to me. I don’t want your floor to be the test dummy for some of these products. I want to make sure we’re offering products we can stand behind.” Petersen’s staff is known for supplying customers with all the information they need in order to make a decision about what’s right for them. This includes free in-home consultations. “I know when I was redoing my own home, I got scared,” Petersen admitted. “You want to make sure you’re making the right decision, and it’s always good to have another set of eyes or a second opinion about it. We help you through the thinking process.”
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Petersen’s staff’s combined years of flooring experience
Petersen’s staff is constantly working with new products, colors and designs in various homes, so they feel comfortable offering advice. While they are not licensed designers, they can put customers in touch with designers in the area if requested. Petersen’s staff is also adamant about educating customers so they can make the best decision for themselves. For example, a new trend that’s taking over the flooring industry is waterproof vinyl floor, aka luxury vinyl plank, which resembles wood. “LVP is a new product to the market, so we don’t know what it will look like 25 years from now,” Petersen said. “The cost of hardwood is a little higher, but it’s a 100-year prod-
uct, and we can tell you what to do to keep that floor looking beautiful. It’s our job to educate you and give you the best options. I want you to get the best product for your budget.” Petersen’s is also active within the community, supporting nonprofits focused on education, homelessness and health. Their most recent initiative, the 12 Weeks of Giving social media campaign, began two years ago to donate to local nonprofits, large and small. They also support Woman to Woman Mentoring, a nonprofit organization in Frederick that provides women with support and connections within the community. “Having a beautiful home—or even having a home is really important,” Petersen said. “Part of our mission is to give back to the community we work in.” Petersen’s Carpet & Flooring 1060 W. Patrick St., Frederick petersenscarpet.com 301-698-4789
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real estate
A Livable Frederick There were 2,382 housing permits issued in Frederick County in 2019, up from 2,038 in 2018. Frederick County’s strategic location at the intersection of major north/south and east/ west interstates has helped drive both business and residential growth—as well as the growing pains that come with it. As new businesses bring hundreds of jobs to the area, the influx of new employees is stressing Frederick County’s housing inventory and infrastructure. Commercial and residential agents are working with the Frederick County Building Industry Association (FCBIA) and its members to ensure local and state stakeholders understand the need for creative, collaborative solutions to critical issues that could threaten the area’s ability to house and attract businesses and families, such as access to public transportation, infrastructure deficiencies and zoning and regulatory constraints. 52
create additional affordable living As the demand for affordable, options. workforce housing in Frederick Mark Lancaster, president and County continues to grow, local owner of Lancaster Craftsman governments will be challenged Builders, says more than 2,000 to rethink many of their existing people toured a 600-square-foot regulations, especially since ADDU during the 2017 FCBIA changing business models have left valuable swaths of real estate Show. Of those, 130 attendees –from new couples starting out to underutilized because of their down-sizing empty nesters—left current zoning designations. their contact information so “Zoning that made sense 15 they could get more information years ago might not make sense about the house, which was today,” says Ashleigh Kiggans, built by students from Frederick vice president of MacRo Ltd. County Public Schools’ Career Commercial Real Estate. Land and Technology Center. that was once zoned light indusWith Frederick County’s trial might be better served by a employment projected to grow mixed-use zoning designation 26 percent by 2040 (compared that would create additional with 17 percent statewide), the business and residential uses. And single-family zoning could be real estate sector is committed to building a healthy, sustainable, amended to create opportunities “Livable Frederick” that is built for “tiny houses,” also known as on a strong, broad foundation of accessory detached dwelling units (ADDUs) that could be built collaboration and problem-solvon existing single-family lots to ing across all stakeholder groups.
CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
BILL GREEN
Urbana, with its combination of retail and residential, is a prime example of mixed use zoning in the county.
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real estate
DID YOU KNOW?
A student works on a small home being built at the Frederick County Career and Technology Center.
More than 2,000 people toured a 600-square-foot Lancaster Craftsman Builders small home during the 2017 FCBIA Home Show.
To ensure that Frederick County has a construction workforce to meet the demands of the area’s growing population, the Frederick County Building Industry Association (FCBIA) is dedicated to fostering the next generation of builders. Denise Jacoby, executive officer of FCBIA, says 10 percent of all the jobs in Frederick County today are tied to construction, and that the industry employs nearly 14,000. Overall, construction-related jobs increased 18 percent in Maryland between 2016 and 2018, and the demand is only expected to grow in the years ahead. The organization is working with local tradespeople and educators to encourage young people to pursue careers in skilled trades. “We are working with Frederick County Public Schools’ Career and Technology 54
Education programs, the Career and Technology Center and Frederick Community College to train the next generation of builders and present young people with alternatives to acquiring a lot of college debt,” Jacoby says. Working with the Maryland Division of Workforce Development and Adult Learning’s Apprenticeship and Training Program, Jacoby says FCBIA is challenging the perception that some parents and even some guidance counselors have about the skilled trades. “We’re trying to bring educators and employers together so that we can build the capacity we need for a skilled workforce,” she says. “The good news is that I have never before seen the enthusiasm in our education system to work with employers that I see today.”
CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
fastest growing municipality in the DMV in the period from 2017 to 2018, according to the U.S. Census Bureau.
9.8%
Amount that appraised residential and commercial values in Frederick County have increased since 2017, topping the state average of 7.3 percent. –The Maryland State Department of Assessments and Taxation
The number of new residential listings increased 15% in January 2020 vs. the same month last year. -Frederick County Association of Realtors
STUDENT: GRAHAM CULLEN; SMALL HOUSE: LANCASTER CRAFTSMAN BUILDERS
Building Frederick
The city of Frederick was the
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roundtable
We gathered Frederick County’s economic development influencers at the Chamber to discuss the state of the county—current and future.
BILL GREEN
Find out what John Fieseler, Kara Norman, Helen Propheter, Rick Weldon and Richard Griffin think about affordable housing, infrastructure, attracting talent to the workforce and more.
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roundtable
“We are fortunate to have a county executive and mayor who have committed to another major infrastructure project that doesn’t have great visibility, but which is crucial: the dredging of Lake Linganore. Because if you don’t have a source of potable drinking water, it doesn’t matter how great the rest of your infrastructure is.” – Rick Weldon
attempt to bring together five of the busiest economic development pros in Frederick is akin to herding cats. Their schedules are usually jam-packed with back-toback committee meetings, public testimony, business recruitment tours, budget sessions, etc. But one day earlier this year, the stars aligned. We were able to assemble John Fieseler, executive director of Visit Frederick, Richard Griffin, director of Economic Development for the City of Frederick, Kara Norman, executive director of Downtown Frederick Partnership, Helen Propheter, executive director, Frederick County Office of Economic and Workforce Development, and Rick Weldon, president and CEO of the Frederick County Chamber of Commerce. They gathered for a wide-ranging round table discussion on a number of the key issues impacting the Frederick County business community.
A common theme expressed by many of Frederick County’s business owners is the need to address many of the county’s infrastructure challenges, including the U.S. 15 bottleneck through Frederick city, access to high-speed broadband and more opportunities to employ solar power. How can businesses work together to try to solve some of these issues?
Improving U.S. 15 between Interstate 70 and Md. 26 through the city of Frederick is the county’s top RICHARD GRIFFIN:
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RICK WELDON: I was recently in Annapolis to testify in front of the committee that is studying the P3 (Public Private Partnership) project. Now, I don’t know if managed toll lanes will work, but I do know if you want to fix transportation problems, start by fixing MARC’s
reliability so people know they can get to work on time. We also know that bus rapid transit works. That needs to be part of the discussion. HELEN PROPHETER: Businesses tell us they will pick up the costs for their employees (of some of these options) so they know they will get to work on time. But when it comes to traffic, we have to acknowledge that it took us years
CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
and years to create the mess on 270. It is going to take years to fix it. RG: I think it is important to note that in Frederick County over the last 15 years, we have completed the East Street interchange, the U.S. 15 Monocacy Boulevard/ Christopher’s Crossing interchange, the I-70 ramp at Meadow Road, and the new Md. 180 bridge is under construction. HP: The Monocacy Boulevard connection is so key to commerce
because it enables one of our largest employers, Leidos Biomedical, to reach its partners at the Frederick National Laboratory for Cancer Research at Fort Detrick. JOHN FIESELER: I also think that
it is worth noting that the transit folks are paying attention to where the jobs are and are trying to make more of a coordinated effort to reach those areas.
BILL GREEN
AN
transportation funding priority. The county executive and mayor have also signed on to plans to widen I-270 and support feasibility studies for the monorail and high speed bus transit.
“These conversations (on issues like transportation and housing) take a while. Don’t get discouraged.” – Kara Norman
KARA NORMAN: I think businesses have different capacities to get involved. There are many public hearings and opportunities to testify on these issues and I don’t think people understand how impactful their views can be. You can write a letter, but even better if you show up in person. It makes a really big difference.
Several sectors of the local economy report that they continue to struggle to fill their human resources needs, especially tech and health care. How can the public and private sectors work together to recruit more talent, especially local talent?
RW: That’s why the LYNX program at Frederick High School is so important. We are giving students the opportunity to get real-world exposure to fields they may be interested in pursuing. Many of these students will finish with dual degrees from Frederick County Public Schools and FCC. It is a way for us to “prime the pump” for the next generation of talent and we are the only county school system with this program. HP: We are also participating in the Maryland Chamber of Commerce externship program that gives teachers a firsthand look at working in industries related to the subjects they teach. That is changing the way the curriculum is being taught. RW: The president of the Maryland Chamber says this is one of the most important initiatives the organization is taking on. RG: This summer, the city of Frederick is working with Frederick County’s Workforce Services Summer Jobs program to provide funding for additional slots so that kids with barriers to employment can participate. We also have groups like techfrederick that co-promote and share information among employers about job openings. All of these things working together can make a difference. JF: I just think it says a lot that the
HP: I think we’ve done a good job of
working with Frederick Community College, Mount St. Mary’s and Hood College to reach their students. But if we have a good graduate from one of these colleges who is leaving Frederick County to work, then we aren’t doing a good enough job.
community we have is one people want to live in. Kids aren’t itching to get out like they are in other places. One issue that impacts nearly all sectors of the economy—fro m hospitality to health care to construction—is the county’s lack of affordable housing. What
do you believe must be done to encourage the development of workforce/affordable housing?
I think we’ve made significant strides in this area, with the development of 520 N. Market, the Sinclair Way apartments and plans for the redevelopment of the Goodwill building and more senior housing on North Market Street. The problem is the cost. Several years ago as part of our Live Downtown initiative, we studied the feasibility of five generic proposals to develop residential opportunities in Frederick. That included everything from redevelopment to new construction. Not one of them produced cash flow. We had hoped we could come up with a list of three things to fix , but what we learned is that it is by no means that simple. KN:
2M+ the number of visitors to Frederick County in 2018. They spent $428.3 million. Total visitor spending has increased 48 percent since 2010. –Visit Frederick
DID YOU KNOW?
“The Chamber has reinvigorated the transportation advocacy group. That group showed with the East Street gateway project that when everyone is aligned,
Helen Propheter and Rick Weldon serve on the steering committee for Opportunity MDOT. It’s looking at ways to get small and disadvantaged businesses, as well as veteran-, minority- and women-owned businesses, opportunities to participate in transportation projects, such the partnership that is addressing the I-495 and I-270 Managed Lanes Study.
we get things done.” – John Fieseler
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roundtable
RG: Anyone who works in Frederick County should be able to live in Frederick County. We want to make sure we have a wide range of options, from starter housing to empty nester and senior living options. HP: Businesses we talk to are interested in seeing a diversity of housing options for their employees. RW: This is a really complicated conversation, considering that the regulatory burden on land developers is such that the cost to develop a one-acre lot can be up to $100,000. HP: The cost can be higher in places
like New Market and Urbana, and not as high in some of our smaller municipalities. RG: Fifty years ago, infrastructure was paid for by broad-based taxes. Today, we’re covering a lot of these costs through things like impact fees placed on the developer. But the city and the county also have the highest bond ratings available. We pay our bills and the bond markets see that.
As a community, there are conversations we need to have about our priorities, about density and about the costs of putting up a structure. But as we increase the amount of housing available, that increased inventory creates more opportunities for people to move through the housing life cycle. KN:
How are you working together to tackle major downtown economic development issues, including the hotel, arts and entertainment, etc.? JF: The good news is that Frederick
is large enough that there is a lot 60
KN: We very frequently hear from the business community about the lack of meeting infrastructure in downtown Frederick.
“One of the questions businesses ask us is, ‘How accessible is Frederick?’ Given that we’re located at the nexus of three major airports, two major interstates and have a municipal airport, I’d say we’re very accessible.” – Richard Griffin
going on, but small enough that we are able to interact regularly to discuss these things. All five of us have never wavered in our advocacy for a full service, flagged hotel in downtown Frederick that will provide meeting space for visitors, businesses and residents to use. We are pleased that the boutique hotel (in the old Visitation Academy) is moving ahead. It will have 62 rooms, some meeting space and a restaurant, in addition to a residential component. It’s one of the best examples of adaptive reuse for the benefit of the community. But although it is complicated and costly, we have not given up on our need for a flagged hotel and conference center downtown. RG:
RG: A hotel would unlock a lot of other business opportunities. For example, just think about the business jets that fly into Frederick Municipal Airport and the special events the airport attracts. The opportunities are limitless. KN: I think there is a mindset here in Frederick that, regardless of the challenge, we can figure this out. RW: That is why this group is so special. I don’t think you can find this elsewhere. We are all now located within blocks of each other—or in the case of the Office of Economic Development, a floor apart from each other. It’s not unusual for us to have “sidewalk” meetings when we run into each other on the street and give each other the latest updates on what’s going on in our worlds. It helps us, Frederick County’s largest economic development advocates, row in the same direction.
Scott Ryser, CEO of Yakabod, believes Frederick has the potential to be the next Austin, Texas. Amid its growing popularity as a tech hub, a popular bumper sticker reminds people to “Keep Austin Weird.” If, as Ryser says, Frederick were to become the next Austin, how would you finish our bumper sticker: “Keep Frederick ...?” RG: Real KN: Friendly RW: Real is good. I like real. JF: Authentic HP: Keep Frederick’s Good Vibes
CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
DID YOU KNOW? • City of Frederick Alderwoman Kelly Russell is chair of the National Capital Region Transportation Planning Board, which advocates for safety, land use coordination and more as the area addresses its transportation challenges. • Frederick County is one of fewer than 50 counties in the entire United States to earn a AAA bond rating.
“We have talked to businesses in Montgomery County looking to relocate to Frederick County because more than half of their workforce lives here.” –Helen Propheter
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LEADERS ON THE COUNTY’S FUTURE What would you like to see happen in Frederick County over the next 20 years?
By 2040, the cultural composition of the county will sharply reflect that of its neighbors. To this end, our county will deepen its commitment to diversity and inclusion. Current law 19-07 makes the workplace and house safer for gender identity and sexual orientation. A significant step in the right direction. Yet, much more needs to be done to level the playing field for other minorities, especially small businesses. –Wil Graham, SpeedPro
I would like to see Frederick County continue to welcome diverse residents and businesses, and encourage partnerships among private interests and our local faith groups, nonprofits and government. If we continue to honor and learn from our history, we can build upon our reputation as an inviting community with a robust economy that strives to create opportunities for everyone to thrive and enjoy all the benefits of living here. –Rev. Barbara Kershner Daniel, ERUCC
I have had the privilege of living, working and raising a family here in Frederick County. As we move forward, I wish the same opportunity to all those who choose to call our great community home. –Denise Jacoby, FCBIA 66
CONDUIT | a publication of the Frederick County Chamber of Commerce 2020
I’d like to see Frederick become the healthiest county in the state. Our innovative approach to population health, along with many valued community partnerships, will continue to improve our quality of life. This type of incremental change leads to long-term effects; supporting our mission to positively impact the well-being of every individual in our community. –Tom Kleinhanzl, Frederick Health
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