ISSUE 46 — APR 2019
Providing Fresh Solutions for the Market Here at the market it isn’t uncommon to see family businesses working side-by-side, and Robinson’s Fresh Solutions is a classic example of an intergenerational business that is growing in size but keeping true to their values. Robinsons Unloading has been long-time feature in the Melbourne Market, opening back in the late 1960s. It was founded by Eric Robinson who saw the need for unloading and delivery services and so — with just one truck and a hand trolley — he created Robinsons. Today Mark Robinson is at the helm, with experience in interstate transport and a wealth of knowledge from his father he is leading the newly rebranded Robinson’s Fresh Solutions with the help of his wife Di and his hard-working team. With a staffed office from 3am they certainly put customer service first, and they provide contact details for night operations as transporting is the kind of business that doesn’t stop.
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One thing that shows Robinson’s commitment to their customers clearly is the receiver’s report they put out daily at 4am. This detailed report, that also qualifies as Proof of Delivery, allows customers to easily review deliveries and get in contact with Robinsons directly if anything is in question. Feedback from this service has been extremely good, Robinsons have even heard of some customers having completed their stocktaking off their receiver’s report because of its reliability. Robinsons have made their commitment to the market very clear through having transitioned to two market sites, investing into their facilities at Epping,
