/2011_Fall_HRM

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C S E PUNN M O A C (C

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Non-Profit Organization U.S. Postage PAID Permit No. 1339 Wichita, Kansas RETURN SERVICE REQUESTED

IN THIS (ISSUE) Helpful hints for the office From Your Class Agent What’s New With You? Faculty Spotlight: Dr. Xu Keeping Time Homecoming 2011 Family of the Year Football Game Coupon Fall Alumni Events From the Desk of Lisa Tilma

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Vincent Schmidt, G’89 HRM Class Agent Vschmidt4@cox.net

Read about Homecoming 2011 inside!

Greetings to all of our Friends University HRM graduates. We hope this newsletter finds you doing well as we wrap up another summer and begin a new fall season together. We hope you enjoy the new look and feel of the Campus Connection newsletter. Here is a portion of an article that I read recently online at www.hr.com, filled with some good reminders for us all: •

If you want to cultivate an environment that will inspire employee loyalty, it takes more than arbitrary gestures and rewards. It takes a genuine commitment to creating employee morale and lasting fulfillment. There’s no magic formula for that either, but it starts with a little common decency and grows from there.

Every office needs a way for employees to seek solutions to their problems. If legitimate issues are not handled, employee frustration will eventually give way to deep dissatisfaction. A “suggestion box” is great if it actually gets used and if good suggestions are taken seriously. But if it’s an anonymous suggestion box, it needs to be in a place where people can drop ideas in it inconspicuously—which means the boss’s office is not the place for it.

The human resources department is meant to be a place where employees can go to lodge complaints. When an employee has a problem that they can’t resolve, it will fester and grow. Eventually something will have to give and the situation is likely to blow up. This may result in you losing a great worker over something trivial that could have been resolved if there was a method for proper recourse from the beginning. In order for employees to stay happy, they need the opportunity to see their issues addressed consistently, privately and completely. Without that process, someone is going to wind up very unhappy— and someone may even wind up unemployed!

No one is completely blissful at work all the time. We all have good days and bad days. What it comes down to is how we feel at the end of the day: Do we count down the seconds until we can bolt for the door, or do we head out with a smile and satisfaction from a full day’s work?

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