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COMPANY DESCRIPTION
1. FRS IBERIA HISTORY The roots of the FRS Group go back to the year 1935. The FRS has grown from a regional steamboat shipping company to an international successfully operating shipping company. FRS Group is based in Flensburg (Germany), covering various routes in Germany, Denmark, Spain, Morocco and as a service provider in Oman. FRS Iberia belongs to FRS Group. FRS Iberia has, in turn, two wholly-owned subsidiaries: FRS Maroc SARL, shipping company located in Morocco, and Ferrys Rápidos del Sur, which provides excursions to Morocco. FRS Iberia successfully operates fast ferries between Spain and Morocco in the Strait of Gibraltar since year 2000. FRS main route, from Tarifa in Spain to Tangier in Morocco, is the shortest and fastest connection between the two continents and is serviced by fast ferries bridging the two in only 35 min. With its modern high-speed ferries, FRS has become the market leader for passenger and car crossings to and from Tangier. A massive increase of traffic volumes started in 2005 following a decision by the European Union that Tarifa was to be upgraded to an EU external border port under the terms of the Schengen Agreement. Whilst previously only citizens of EU member states had been permitted to travel through thea port, Tarifa became open to all nationalities as from 1 September 2005. During these years, FRS Iberia has been placed in a position of constant growth and evolution, which reached a very large extent during the summer of 2008. Since then, FRS began to offer services in Algeciras–Ceuta Line with crossing in a Fast Ferry. The beginning of this line was for the company a new and exciting challenge.
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In May 2010, FRS Iberia also joined the line Algeciras-Tanger MED, becoming the only shipping company that operates in the Strait of Gibraltar which is present on all routes (Tarifa -Tangier, Algeciras-Ceuta, Algeciras-Tanger MED and Gibraltar-Tanger MED). The same year, FRS begins to develop FRS cargo division, which has had great success. In 2016, FRS Iberia began to offer services in Motril – Tanger Medline, operating with RoRo Vessel, Kattegat. In 2016, Clipper and FRS Group announce that FRS has acquired a majority interest in Clipper. With the support of Clipper, FRS launches a new ferry service between Florida and Cuba. The services provided by FRS vessels are characterized by high quality and safety standards and the group has shown the flexibility and capability to adapt to the changed demands in the still crisis ridden southern region of Spain. The modern concepts of FRS have boosted them into market leadership in passenger and car traffic to and from Morocco. FRS transport services are combined with various touristic offers to the prosperous northern region of Morocco.
2. SHIPS & LINES’ INFORMATION FRS Iberia business is the passenger and vehicle transport by sea including the integration of tourist activities in the Strait of Gibraltar. FRS Iberia is present on all routes in the Strait of Gibraltar.
Algeciras - Ceuta
Tarifa - Tanger Ville
HSC ALGECIRAS JET
HSC TARIFA JET Length 86,62 m
Put (HP) 28320
Breadth o.a. Draft loaded 26,00 m 3,63 m Speed 42 kn
GT 4.995 t Cars 175
Passengers 777
Length 60 m
Draft loaded 2,79 m
Cars 52
Speed 35 kn
GT 2273.0 GT
Algeciras - Tanger Med
M/V TANGER EXPRESS Length 136,40 m
Draft loaded 5,50 m
Breadth o.a. Passengers 24,60 m 1.000 Speed 20 kn
GT 14379 GT
Cars 340 ó 60
Draft loaded 5,40 m
Breadth o.a. Passengers 24,60 m 1.000 Speed 20 kn
GT 14379 GT
Draft loaded 2,79 m
Cars 52
GT 2273.0 Nt
Motri - Tanger Med
M/V KATTEGAT Length 136,40 m
Length 60,00 m
Breadth o.a. Passengers 16,50 m 428
Breadth o.a. Passengers 16,50 m 428 Speed 35 kn
HSC CEUTA JET
M/V AL ANDALUS EXPRESS Cars 340
Length 160,60 m
Draft loaded 5,94 m
Cars 152
Breadth o.a. Passengers 22,40 m 215 Speed 23 kn
GT 13727 GT
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COMPANY POLICIES
1. HEALTH, SAFETY, ENVIRONMENTAL & QUALITY POLICY In its position as a leading provider of ferry services on the Strait of Gibraltar, the Company traditionally owes a duty of care to the general public. By establishing and maintaining our standards of quality we strive to live up to our clients’ expectations and also to be leaders in the fields of health, safety, environmental protection and quality. The company’s management and staff are aware that it takes well equipped ships of a high technical standard, manned by well trained and highly motivated personnel to make shipping a commercially viable business in the longer term. The company ensures the mentioned above by the following policy: 1. FRS is committed to provide services that meet customer requirements and continuously improve its organizational process by monitoring, measurement and implementation of its Integrated HSEQ Management system into all business processes. 2. All personnel are called upon in their activities never to lose sight of quality, health, safety and environmental protection, not only to protect themselves, but also others from injury, hazards and emergency cases as well as environmental damage, that could arise from their actions. 3. At FRS guaranteed high quality services, as well as health, safety and environmental protection are understood as line management responsibilities. The Top Management and all superiors undertake strongly to support and promote by their own activities, the introduction and maintenance of our Integrated Management System. 4. Unsafe procedures, personal injuries and damaging of the environment and of property must be avoided under all circumstances.
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5. Operational processes shall be risk analyzed, planned to take place under controlled conditions, thereby avoiding, as far as reasonably possible, dangerous situations. 6. Potentially dangerous situations shall be anticipated, analyzed and counter measures developed in the form of working instructions, company procedures and emergency response plans. 7. The company’s personnel is well-trained. Internal and external training schemes, as appropriate, are designed to increase standards, focusing on the continuous training of staff relative to the procedures, emergency response plans, instructions, etc. laid down in the SMS. 8. As a matter of course, all personnel shall abide by relevant national and international regulations. 9. Safety at work and the protection of health of all personnel is one of the prime tasks. 10. The technical condition of our ships and their equipment that is not governed by international minimum standards is kept in condition by the high standards of the company. 11. The technical condition of our ships and their equipment is being regularly inspected and the results evaluated. 12. Internal audits continually monitor the proper functioning of the system. Results of internal audits and other input shall be translated into the continuous improvement of the system. Management and all superiors undertake strongly to support and promote by their own activities, the introduction and maintenance of our Integrated Management System.
2. DRUG & ALCOHOL POLICY Crew members who are under the influence of alcohol and/or drugs whilst on duty constitute a danger to ship safety. Therefore, the Company makes sure that this will not occur, and the following regulations are herewith issued: •
Crew members abusing drugs whilst on or off duty shall not be employed.
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Crew members who have to consume drugs prescribed by a medical doctor shall advise that doctor of their profession. They shall request the doctor to consider this fact when designing his therapy.
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Whilst on duty - and this explicitly includes breaks - the consumption of alcohol is prohibited.
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Consumption of alcohol is also prohibited as long as the ship is at sea.
•
Crew members off duty ensure that moderate consumption of alcohol enables them to report to the next scheduled period of duty in a sober condition and fit for work.
•
Alcohol and/or drug abuse similarly endangers safety at work in the shore-based organization. These regulations accordingly apply by analogy to personnel of the companies shore-based organization.
The Management of the Company declares equivocally that it will take all legal steps in terms of industrial law and if necessary of criminal law, against personnel found in breach of these regulations. For further details, please refer to the relevant documented procedure. This document is to be made known by public notice on the premises of the shore-based organization and on board every ship. A copy of this document shall be handed over to all new personnel prior to actual employment.
3. ZERO DISPOSAL POLICY In its position as a leading provider of ferry services on the Strait of Gibraltar, the Company traditionally owes a duty of care to the general public. By establishing and maintaining our standards of quality we strive to live up to our clients’ expectations and also to be leaders in the fields of ship safety and maritime environmental protection. The companies’ management and staff are deeply convinced that it takes well equipped ships of a high technical standard, manned by well trained and highly motivated personnel, to make shipping a commercially viable business in the longer term.
Although international law (MARPOL) allows ships to dispose garbage into the sea, this company´s policy strictly forbids any disposal of garbage into the sea. This zero disposal policy does not apply to deck and external surfaces wash water, containing small amounts of cleaning agents and additives, as permitted by MARPOL. Management and all superiors undertake strongly to support and promote by their own activities, the introduction and maintenance of our Safety Management System.
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COMPANY POLICIES
4. POSSESION OF DUTY FREE PRODUCTS 1. Purpose
per week) are declared invalid).
To ensure conformity with the established tax regulations, this circular has been enforced.
The tern “crewmember� referrers also to shore employees, not sailing as passengers.
2. Application
Shore employees, sailing as passengers AND having their passport stamped AND leaving the vessel via the passport and customs clearance, are allowed to carry the maximum quantity of (regulated*) Duty Free Products allowed for passengers.
All ships. 3. Responsibilities The Master is responsible for implementing this Circular on board.
During the hiring process of new employees, either on board or ashore personnel, this procedure has to be explained. The new joiner has to sign a read and understood.
The Head of Departments are responsible for implementing this circular ashore.
*such as: tobacco, cigarettes, cigars, alcohol, etc...
4. Description of Routines
5. References and Remarks.
Possession of (regulated*) Duty Free Products on board:
- Tax legislation.
Each crewmember may be in possession of the maximum allowed tax-free quantity of (regulated*) Duty Free Products. These may be held on person or within private room or locker. Possession of (regulated*) Duty Free Products when leaving the vessel: Each crewmember may be in possession of 10% of the maximum allowed tax-free quantity of (regulated*) Duty Free Products. (Example: if one carton of 200 cigarettes is the permitted taxfree maximum, the crewmember many carry one packet of cigarettes of 20 cigarettes when leaving the ship). Note that older regulations (example: one carton of cigarettes
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ORGANIZATIONAL CHART SHORESIDE ORGANISATION
FRS Iberia
Senior Management
Company Security Officer
Designated Person
Company Safety Official
Senior Master
Finance & Controlling Accounting & Administration
Invoicing
Human Resources
Crew Management
HR Administration
Sales Support
Legal
Purchasing
Sales & Marketing
Technical Inspection
IT Systems
Warehouse
Safety, Security & HSEQ
Operations Director
On Board Service Management
Maintenance Team
Cargo
Line Manager(s) Port Operational Supervisor Coodinators
1. ORGANIZATIONAL CHART SHIPBOARD ORGANISATION MASTER Chief Officer Bosun
Deck Ratings (ABs,OS’)
Second and Third Officer
Chief Engineer Second Engineer Engine Ratings (Motorman, Oiler)
Guest Service Manager Cook
Catering Supervisor
Duty Free Supervisor
Steward/ ess
Duty Free Assistant
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GENERAL BEHAVIOUR ON BOARD
1. Purpose This Procedure shall be used to advise new and old crew shore personnel about the basics of behavior on board the company´s ships. In terms of general living together on board an fulfillment of our company´s policies and philosophies. 2. Application All ships & shore side organization 3. Responsibilities
f.
All firefighting and lifesaving equipment on board needs your care. All equipment located at or near your place of work has to be inspected by you every day prior taking up your duties. Deficiencies have to be reported to the Bridge without any delay.
g. Shoreside personnel may not interfere the shipboard command lines. h. Discussions between colleagues or officers and crew may never be done in the public area. i.
All information about the safety and security installations of ship that go deeper than the displayed information in the public areas are confidential and question regarding that issues may only be given by the SSO.
4. Description of Routines
j.
All codes for doors and locks are confidential.
On board rules:
k. If any mustered member of the ship has to leave the ship in port, the Master or the Chief Officer has to agree prior leaving the ship.
Each officer and crew member Each shore side employee being on board
a. Everybody on board has got to follow the Master´s instructions b. Religious offense will not be tolerated at all and is strictly forbidden
5. Reference and Remarks None.
c. Racism will not be tolerated at all and is strictly forbidden
6. Documentation
d. Sexual offense will not be tolerated at all and is strictly forbidden
None.
e. Offenses to any applicable laws are strictly forbidden and shall be immediately reported to the Master or the Designated Person(s) if observed.
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7. Responsible Person for the Revision of this Document Designated Person.
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RELEVANT TELEPHONE NUMBERS FOR CREWING VESSELS
HSC “TARIFA JET”
M/V “TANGER EXPRESS”
tarifajet@frs.es
tangerexpress@frs.es
+34 635 661 359 –Int.262
+34 672 231 244 –Int.279
+212 661 258 101
+212 661 600 387
HSC “ALGECIRAS JET”
M/V “KATTEGAT”
algecirasjet@frs.es
kattegat@frs.es
+34 653 812 097 –Int.265
+34 661 211 727 –Int.230
+212 661 583 931
+212 667 784 127
HSC “CEUTA JET”
M/V “AL ANDALUS EXPRESS”
ceutajet@frs.es
alandalusexpress@frs.es
+34 627 908 088 –Int.261
+34 671 644 055 –Int.288
CREWING DEPARTMENT:
CREW MANAGER:
CREW ASSISTANTS:
Concha González Santiago
Laura Urbano
concha.gonzalez@frs.es
laura.urbano@frs.es
Mobile: +34 670 031 451 –Int.217
Mobile: +34 664 254 278 –Int.275
Office: +34 956 62 96 09 –Int.374
Office: +34 956 62 96 45 –Int.372 Rocio Alberola rocio.alberola@frs.es Mobile: +34 664 254 278 –Int.275 Office: +34 956 62 96 41 –Int.315
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