The Center for Business Excellence
6th Annual Executive Conference: Excellence in Integrity, Leadership and Transparency April 5-6, 2011
GOLD -Level Sponsors:
“ An excellent high quality event, that challenges both professionals and students.” – Anne G. Larsen, Novo Nordisk The recession presents executives from nearly every industry with unprecedented challenges for being sufficiently resilient to achieve strategic objectives. Recent business and operational failures suggest that many executives have been unable to meet these challenges effectively, as a result of conveying insufficient integrity, leadership, and/or transparency to internal and external stakeholders. The vision of the Center for Business Excellence (CBE) is to create generations of leaders focused on long-term organizational value. To achieve this vision, the Center pursues a mission of improving organizational decision making through a stakeholder management framework that integrates integrity, leadership, and transparency.
Biff Bowman Chief Executive Officer, EMEA Northern Trust Corporation 2010 Conference Keynote Speaker
The Center’s Executive Conference was established in 2006 to help executives address contemporary challenges for managing risks that threaten business objectives. The theme of the 2011 Executive Conference is to discuss and share the best practices in integrity, leadership and transparency. The Conference presents professionals, academics, and students from the Farmer School of Business Honors and Masters of Accountancy programs with a unique opportunity to actively discuss innovative and useful approaches for managing risks and seizing opportunities to achieve strategies that create sustainable long term value.
SILVER -Level Sponsors:
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Program of Activities: Tuesday Evening – April 5 Marcum Conference Center
Keynote Speaker Christopher B. Curtis CEO and President Schneider Electric North America
Chris Curtis joined Schneider Electric’s North American Operating Division in 1993 as Director of Industrial Marketing. He has risen in the company, holding such positions as Vice President of the MidAtlantic Sales Region, Director of OEM Marketing, Vice President of Marketing for the North American Operating Division, President of Schneider Electric Canada, Senior Vice President of Sales and Services, and President, Schneider Electric USA. In 2008, Chris was named President and CEO of Schneider’s North American Operating Division, assuming responsibility for all operations in the United States, Canada and Mexico. He also joined Schneider Electric’s Executive Committee and soon thereafter assumed additional leadership responsibility for the Buildings and Renewable Energy activities across the globe. Chris served an influential role along with former CEO Dave Petratis and VP of Safety, Real Estate, and Environment Rich Widdowson in creating a world-class safety and health culture at Schneider North America. These efforts have led the Company to receive the National Safety Council’s Green Cross and Robert W. Campbell Awards--the only company to receive both of these prestigious awards.
6:00 – 7:00
Welcome Reception
7:00 – 9:30
Dinner
Welcoming Remarks
Dr. Brian Ballou and Dr. Dan Heitger,
Co-Directors Center for Business Excellence
Keynote Speaker
Christopher Curtis, President and CEO
Wednesday – April 6 Marcum Conference Center 7:30 – 8:15
Continental Breakfast, Marcum Conference Center
8:15 – 8:30
Opening Remarks
Roger Jenkins, Dean
Farmer School of Business
8:30 – 10:00 Effective Strategies to Manage the Impact of Uncertain Regulatory Reform
Julie Janson, President of Duke Energy Ohio and Duke Energy Kentucky
Peter Johnson, VP Corporate Strategic Planning Eli Lilly, Indianapolis IN
Robert Luginbill, VP Global Compliance, Strategy and ERM Eli Lilly, Indianapolis IN
To register for the 2011 Executive Conference please go to http://www.fsb.muohio.edu/cbe/executive-conference/registration
Schneider Electric North America, Chicago IL
Melissa Thomasson, Associate Professor of Economics, Miami University
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Wednesday – April 6 Continued… 10:00 – 10:30
Break
10:30 – 12:00 Innovative Strategies for Managing Impacts of
Changing Demographics on Business Objectives
Kevin Michlewicz, Group Manager, Corporate Risk & Responsibility Target Corporation, Minneapolis MN Joseph Willke, President, Global P&G The Nielsen Company, Cincinnati OH Dustin Buecker, VP Group Director Central Region The Nielsen Company, Cincinnati OH
12:00 – 1:00
Lunch
1:00 – 1:45
Managing Shareholder Transparency
John Chevalier,
Director Investor Relations, The Procter & Gamble Company
1:45 – 2:30
Breakout 1 - Topics Based on Registrant Feedback
2:30 – 2:45
Break
2:45 – 3:30
Breakout 2 - Topics Based on Registrant Feedback
3:30 – 4:00
CBE Update and Closing Remarks
“ Mitch Jackson of FedEx provided honest answers and was engaging in how he criticized sustainability reporting and how it needs to improve. Also pairing a professor and business leader in a session helped frame issues well for students entering the workforce.” – Lauren McCance
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Miami University (2009 Undergraduate/2010 MAcc)
To register for the 2011 Executive Conference please go to http://www.fsb.muohio.edu/cbe/executive-conference/registration
“ Well done! This is a very thoughtful conference, and it is appropriate and meaningful for senior management, BOD members and student participation. The key take-away for me is that everyone is struggling with building an appropriate risk appetite” – E ileen Mallesch Director, Bob Evans Farms, Inc.
Why Attend • P articipate in broad discussions and in-depth breakouts on integrating governance, strategy, risk management, resiliency, stakeholder engagement, and business reporting • L earn about best practice initiatives at organizations • N etwork with other business leaders interested in long-term value creation onsider how linking risk management and sustainability • C can lead to long-term value creation • I nteract with top students interested in Conference topics • A ccess to faculty conducting leading edge research on these topics
All Conference activities, occurring on Tuesday evening (April 5, 2011) and Wednesday (April 6, 2011), will take place at Miami University’s Marcum Conference Center & Inn, which is located on North Patterson on the northeast side of campus in Oxford, Ohio. Joining the executive participants for the Wednesday Conference will be Masters of Accountancy and undergraduate honors students. The registration fee is $500 per attendee. The registration fee covers all conference materials and food and beverages, including dinner on Tuesday evening and breakfast, lunch and snacks on Wednesday.
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Center Vision: To create generations of leaders focused on long-term organizational value. Center Mission: To improve organizational decision making using a stakeholder management framework that integrates integrity, leadership, and transparency. General Information about the Center for Business Excellence Necessity of the Center
Benefits for Center Partners
Many organizational problems result from an overemphasis on short-term results that often do not sufficiently consider the long-term organizational implications regarding the reaction to strategic and operating decisions by key stakeholders. Leaders struggle to effectively prioritize and manage stakeholder relationships, in particular those involving strong, changing, or conflicting expectations concerning organizational decisions. Executives place themselves in the best position to develop longterm value by filtering strategic and operating decisions through their prioritized stakeholders’ perceptions of how these decisions affect the organization’s reputational drivers. The Center for Business Excellence (CBE) focuses on an organization’s integrity leadership, and transparency as reputational drivers when managing key stakeholder relationships. Accordingly, the CBE helps improve decision making across the continuum from executives to students, creating generations of leaders focused on long-term organizational value.
Investing in the CBE helps executives create long-term organizational value by better understanding how to operationalize the integrity-, leadership-, and transparency-related implications of their strategic and operational decisions involving key stakeholders. Investing in the CBE also helps create future generations of business leaders focused on the Center’s Vision and Mission.
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Competitive Advantage of CBE
The mission is pursued through activities performed in a highly integrative, connected, and practical fashion—creating a unique, competitive advantage compared to other academic centers. The CBE’s core competencies include an integrative focus that utilizes a holistic approach—considering integrity, leadership, and transparency collectively—to improve strategic and operational decisions both within organizations and across entire industries. Further, the CBE promotes high connectivity with a wide variety of stakeholders, with a particular emphasis on engaging students, faculty and professionals, to develop generations of leaders focused on long-term organizational value. Finally, the CBE employs a practical, hands-on approach when performing activities, such as research, CBE conferences, curriculum innovation, student trips and internships, executive education, and other collaborations.
Biographical Information About the CBE Directors: Dr. Brian Ballou
balloubj@muohio.edu; 513-529-6213 Along with serving as a CBE Co-Director, Dr. Ballou is a member of the accounting faculty at Miami University. His Ph.D. is from Michigan State University and BSBA is from The Ohio State University. He has extensive experience in executive education, including over 10 years of experience teaching professionals at various levels for Big Four Public Accounting Firms and through various projects at the CBE.
Dr. Dan L. Heitger
heitgedl@muohio.edu; 513-529-6208 Along with serving as a CBE CoDirector, Dr. Heitger is a member of the accounting faculty at Miami University. His Ph.D. is from Michigan State University and BS is from Indiana University. He has extensive experience in executive education for multi-national organizations as a Co-Founder of Indiana Executive Systems and through various projects at the CBE.
They are internationally recognized thought leaders in accounting for sustainability: • U .S. delegates representing the AICPA on HRH Prince of Wales Accounting for Sustainability Project based in Great Britain. • M embers of the inaugural Corporate Responsibility Officer Association’s Board of Governors. The CROA is sponsored by CRO Magazine, which publishes the Top 100 Corporate Citizens List. • M embers of the Jury Panel for the 2010 and 2009 Globe Sustainability Awards presented by the Globe Forum in Stockholm.
Mr. James Katerakis, CPA, MBA kateraj2@muohio.edu; 513-529-6202
Along with serving as the CBE Conference Executive Director, Mr. Katerakis is a memeber of the accounting faculty at Miami University. His MBA is from The Ohio State University and his BS is from Miami University. He has extensive experience in professional development programs, including over 15 years of experience with Deloitte & Touche. 6TH ANNUAL EXECUTIVE CONFERENCE – 6
Key initiatives developed through the CBE include: • A nnual CBE Executive Conference on Excellence in Integrity, Leadership, and Transparency. Conferences bring together international business leaders and students to discuss governance, risk management, and sustainability. Past Keynote speakers include: •B iff Bowman, CEO for Europe, Middle East and Africa, Northern Trust
• Larry Rittenberg, COSO Chair
•M ichael Oxley, Former Congressman
•R obert Greifeld, NASDAQ OMX CEO
•B ruce Johnstone, Fidelity Investments Managing Director
Sponsors for the Conferences have included: • American Electric Power • C ardinal Health • C intas • F idelity Investments •H untington Bank •P ricewaterhouseCoopers •V orys, Sater, Seymour, & Pease
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• K PMG Curriculum Development Initiative. The initiative, funded by KPMG LLP, provides competitive funding for development of innovative and integrative curriculum that links academic topics (both inside and outside of business) to integrity, leadership, and transparency (2007-2013). • E rnst & Young Business Excellence Student Summit at Miami University. The Summit, funded by Ernst & Young LLP, brought 45 of the top undergraduate business students from across North America to Miami to participate in cases in which integrity, leadership, and transparency issues are discussed across a variety of career stages. The program was so successful that it became the firms’s National Leadership Program in 2011 held in Washington, DC. • D epartment of Homeland Security Grant. Developing a crisis management simulator for the critical infrastructure associated with the finance sector as part of the Cyber Conflict Research Consortium. • I naugural Advancing Fund Governance Forum (2011) for mutual fund board members, to assist these boards to govern more productively and efficiently. • Inaugural CEO Summit in planning stage for late summer 2012.
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“ Targeting leading edge issues enhances our collective understanding, and the format that integrates high performing-students and practitioners is beneficial to all attendees” – Scott Haskins, VP & Director Technology, Quality, and Innovation, CH2M Hill Logistics and Lodging:
“ With the help of meaningful partnerships that convey values-based leadership and emphasis on long-term value, the Center for Business Excellence can serve as a strategic differentiator for The Farmer School compared to other leading Business Schools.” — Roger Jenkins, Dean, Farmer School of Business
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Miami University is located in Oxford, Ohio, 40 miles northwest from Cincinnati at the intersections of U.S. Route 27 and Ohio State Routes 732 and 73 (for maps see www.muohio.edu). The campus is located approximately one hour from both the Cincinnati and Dayton airports. A block of rooms has been reserved at the Marcum Conference Center for attendees who choose to stay overnight Tuesday in Oxford. The Marcum Conference Center can be contacted by phone (513-529-6911). Rooms at the Marcum Conference Center are $89. Please let them know that your rooms are reserved under “CBE Executive Conference”. Please feel free to contact any of the CBE’s directors whose contact information is presented below.
Questions and Comments: If you have any questions or comments regarding the 2011 Executive Conference specifically or the Center for Business Excellence generally, please do not hesitate to contact any of the CBE Directors, Dr. Brian Ballou (513-529-6213; balloubj@muohio.edu), Dr. Dan Heitger (513-529-6208; heitgedl@muohio.edu) or Mr. James Katerakis (513-529-6202; kateraj2@muohio.edu). or visit www.fsb.muohio.edu/cbe.
Center Vision To create generations of leaders focused on long-term organizational value.
Center Mission To improve organizational decision making using a stakeholder management framework that integrates integrity, leadership, and transparency.
Integrity, Leadership, and Transparency as Reputational Drivers of Long-Term Value
Integrity—“Who You Are” Enacting beliefs and boundaries for decision making and behavior that enable an organization to achieve its objective and strategies consistently within its appetite for risk and responsibility
Leadership—“What You Do or Persuade Others to Do” Being accountable by making decisions and influencing behavior in ways that consistently convey the organization’s integrity, even when doing so creates temporary conflict among some stakeholders
Transparency—“What You Say” Communicating decision making and behavior outcomes to internal and external stakeholders as honestly, clearly, and completely as possible without violating the organization’s appetite for confidentiality and disclosure risks
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Miami University and The Farmer School of Business Miami University possesses a rich tradition and a reputation for excellence in American higher education. Miami is nationally recognized for the quality of its curriculum, and for its pastoral residential campus, warm and caring faculty, and commitment to undergraduate instruction, enhanced by stellar graduate programs. Educational advocates have referred to Miami University as “one of the top 25 public universities in the nation,” a “public ivy,” a “rising star among state universities,” and a “hidden treasure.” In the latest ranking for best undergraduate teaching, U.S. News & World Report lists Miami second among the nation’s top universities in it’s 2011 edition of “America’s Best Colleges.” The Farmer School of Business has maintained an excellent reputation for many years. In Business Week Magazine’s 2010 latest ranking of undergraduate business programs, Miami’s Farmer School of Business appears among the nation’s top five percent, ranking sixth among public universities and colleges. Also, its Department of Accountancy has long been ranked among the top 20 of all undergraduate and graduate programs in the United States. The school resides in a state-of-the-art building; develops specialized programs like the Center for Business Excellence; enhances its educational programs through innovative curriculum and pedagogy; attracts top-notch faculty members; increases diversity; and attracts the brightest students. These goals will be attained only with the strong support of Miami’s many alumni and friends.
Oxford, OH 45056 • 513-529-3631 http://www.fsb.muohio.edu/cbe Miami University: Equal opportunity in education and employment. 2/2011