Western Resources Title Onboarding Booklet by First Team Real Estate

Topic:

1st Day Orientation with Kelley

Definition: forms.

To obtain an overview on Email, Sentric, marketing and compliance

Tasks: • • • • • • • •

Review the email system and ensure access Set up Signature Line Create email announcement (if applicable) Import contacts (if applicable) Enable phone access Sentric & Ease Login Review and sign SB133 & complaint policy forms Order Marketing materials

Discussion/Review: •

Review and ask questions if needed with manager or Kelley

Sales Rep day 1 Administrative Checklist EMAIL

Change Password/Register Ensure Access Set Up Signature Line Import Contacts (if applicable) Enable Phone Access

HUMAN RESOURCES FORMS

MARKETING

Sentric Login Ease Login (if applicable) Complaint Policy SB133 Acknowledgement Announcement Email Business Cards/Materials

SALES TOOLS Below is a list of the tools provided to our Sales Team at Western Resources Title

Intranet Rep Site

Internal resource for presentation tools, marketing pieces, and training videos & links

TitlePro247

Online 24/7 access to research properties, farms, and premium leads.

WRT Property Resource App

Mobile access to property profiles, walking farms, and calculators.

Title Toolbox

MyMTA & MTAgo

Contactually

Mailchimp

Online source with access to research properties, create live farms, and market stats.

Online source to research real estate agent production and market share.

Contact management system for organizing contacts and building relationships.

Marketing tool for scheduled emails with analytics on effectiveness.

Sales Rep day 1 Administrative Checklist EMAIL

Change Password/Register Ensure Access Set Up Signature Line Import Contacts (if applicable) Enable Phone Access

HUMAN RESOURCES FORMS

MARKETING

Sentric Login Ease Login (if applicable) Complaint Policy SB133 Acknowledgement Announcement Email Business Cards/Materials

SALES TOOLS Below is a list of the tools provided to our Sales Team at Western Resources Title

Intranet Rep Site

Internal resource for presentation tools, marketing pieces, and training videos & links

TitlePro247

Online 24/7 access to research properties, farms, and premium leads.

WRT Property Resource App

Mobile access to property profiles, walking farms, and calculators.

Title Toolbox

MyMTA & MTAgo

Contactually

Mailchimp

Online source with access to research properties, create live farms, and market stats.

Online source to research real estate agent production and market share.

Contact management system for organizing contacts and building relationships.

Marketing tool for scheduled emails with analytics on effectiveness.

Topic:

Title Insurance

Definition: “Title Insurance means insuring, guaranteeing or indemnifying owners of real or personal property or the holders of liens or encumbrances thereon or others interest therein against loss or damage suffered by reason of: a) Liens or encumbrances on, or defects in the title to said property; b) Invalidity or unenforceability of any liens or encumbrances thereon; or c) Incorrectness of searches relating to the title to real or personal property.” Tasks: •

Visit the CLTA.org site and explore all the offerings

Discussion/Review: • •

What is offered on the site? Why is it helpful?

WHAT IS TITLE INSURANCE? As real estate is the nation's largest market, its purchase and sale is essential to the health of the U.S. economy. However, these transactions are never without risk. That's why title insurance has been protecting American homeowners for more than 130 years. Overview: When a piece of real property is financed, purchased or sold, a record of that transaction is generally filed in public archives. Likewise, other events that may affect the ownership of a property are also documented and filed. These may include liens, levies, encumbrances, etc. When a buyer purchases title insurance, the title company searches these records to find (and remedy, if possible) issues that may affect the purchaser's ownership. Undiscovered Risks: Of course, even the most skilled title professionals may not find all title problems. Other risks include matters that are more difficult to identify, such as title issues resulting from filing errors, forgeries, undisclosed heirs, and other unforeseen problems. That's one reason why your title insurance policy can play a key role in protecting your real estate investment. Owner’s Policy: You will also have the option of purchasing an owner’s policy of title insurance, which provides insurance directly to the insured owner listed in the policy, and describes the type of real property interest owned. The insurance in both an owner’s and a loan policy is subject to the policy provisions, which include the covered risks, exclusions from coverage, the conditions and the exceptions to the title listed on a schedule to the policy.

Premium: You will pay a one-time premium for both the loan policy and the owner’s policy at the close of your transaction, based on the total value of your home and the amount of your loan. This is another way in which title insurance differs from other insurance models, where premiums are paid on an ongoing basis. The purchase of a home or other real estate may be the largest financial investment you ever make. Title insurance can give you added peace of mind in knowing that the title to your investment is insured. Title Search and Exam: That's where title insurance differs from traditional insurance models. When you purchase a policy insuring you for matters relating to your car or health, the insurance company assesses the risk of insuring you, and bases its premium on the risk being assumed. With title insurance, the insurer first works to identify the status of ownership, liens and other matters affecting title by collecting documents affecting title from the public records that are statutorily identified for the recording of real estate transactions. This process is called the search. Once the search is complete, the title insurance underwriter can then determine the insurability of the title and list exceptions from coverage and requirements to insure. Loan Policy: When you purchase a new home or other piece of real property by securing a mortgage, you will be required by your lender to purchase a loan policy of title insurance. This policy insures the lender against covered title defects up to the amount of insurance. This coverage in favor of the lender lasts for the life of the loan under limited circumstances stated within the policy.

Why Do I Need Title Insurance? A Real Estate purchase is the single most important investment many people make in their lives. “The Title”, or how you take ownership, is insured with Title Insurance. The purpose of a Title Insurance policy is to protect the new owner’s interest in the property from things that happened in the past of which the new owners would have no knowledge but without a title search. Problems with title can limit your use and enjoyment of real estate, and have negative financial consequences. Title Insurance begins with a search of the public records for matters affecting both the property and the individuals concerned. If a discrepancy is found, the history or “chain” of ownership is further reviewed.

Some examples of what could be disclosed in a search are: Outstanding mortgages, deeds of trust, judgments, or tax liens; Deeds, wills, and trusts that contain improper vesting, incorrect names or incorrect legal descriptions; Incorrect notary acknowledgments; Easements, CC&R’s, and Rights of other parties. Forged deed that purport to affect said land. Mistakes in the public records including erroneous legal descriptions or misspelling of parties names. Previously undisclosed heirs with claims against the property. Even with all the expertise that goes into a title search and examination, hidden defects can emerge after the close of escrow causing unpleasant and costly surprises. Title Insurance gives you the security and protection against many title issues and the potential loss of your most valuable asset, your home.

Definition of Title Insurance: “Title Insurance means insuring, guaranteeing or indemnifying owners of real or personal property or the holders of liens or encumbrances thereon or others interest therein against loss or damage suffered by reason of: a) Liens or encumbrances on, or defects in the title to said property; b) Invalidity or unenforceability of any liens or encumbrances thereon; or c) Incorrectness of searches relating to the title to real or personal property.”

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Consumer Library Title Consumer/Title Reporter The CLTA has decided to o er the Title Consumer and Title Reporter brochures/handouts electronically through this website only; therefore, the printed brochures will no longer be available for purchase. However, we stand behind your company's e orts in supplying your clients and consumers with outstanding brochures, and therefore o er the Title Consumers and Reporters electronically at no charge. This allows you, as a member company, to create your own brochure and/or yers to distribute. The CLTA requires only that the following quote be

included when reprinting (including an approximate date to determine whether or not a publication is the most current version): "Reprinted with the permission from the California Land Title Association (date ________ )"

Title Consumers - Questions & Answers 1. Understanding Title Insurance (http://clta.site-ym.com/page/Consumer1) Spanish Version: Explicación del Seguro de Título (http://clta.site-ym.com/page/Consumer1Spanish) 2. Understanding Closing and Title Costs (http://clta.site-ym.com/page/Consumer2) Spanish Version: Explicación de los Costos de Cierre y Títulos (http://clta.site-ym.com/page/Consumer2Spanish) 3. Understanding Common Ways of Holding Title (http://clta.site-ym.com/page/Consumer3) -- updated Feb 2014 4. Understanding Condominium and PUD Ownership (http://clta.site-ym.com/page/Consumer4) 5. Understanding the Language of Real Estate (http://clta.site-ym.com/page/Consumer5) 6. Understanding Living Trusts (http://clta.site-ym.com/page/Consumer6) 7. Understanding Mello-Roos (http://clta.site-ym.com/page/Consumer7) -- updated Mar 2017 8. Understanding Preliminary Reports (http://clta.site-ym.com/page/Consumer8) Spanish Version: Explicación de los Informes Preliminares (http://clta.site-ym.com/page/Consumer8Spanish) 9. Understanding Probate (http://clta.site-ym.com/page/Consumer9) -- updated Mar 2017 10. Understanding Required Reporting to the I.R.S. (http://clta.site-ym.com/page/Consumer10) 11. Understanding Statements of Information (http://clta.site-ym.com/page/Consumer11) 12. Understanding Subdivision Public Reports (http://clta.site-ym.com/page/Consumer12) -- updated Oct 2017 13. Understanding Supplemental Property Taxes (http://clta.site-ym.com/page/Consumer13) 14. Understanding Title Insurance Requirements For Insuring Trusts (http://clta.site-ym.com/page/Consumer14) 15. Understanding Withholding on Real Estate Sales (http://clta.site-ym.com/page/Consumer15) 16. Why Lenders Require Title Insurance when Re nancing Your Loan (http://clta.site-ym.com/page/Consumer16) 17. 10 Good Reasons Why Lenders Should Say No to Losses of Priority (http://clta.site-ym.com/page/Consumer17)

Title Reporters 1. Why Do You Need Title Insurance? (http://clta.site-ym.com/page/Reporter1) Spanish Version: Por Que Necesito Seguro De Titulo? (http://clta.site-ym.com/page/Reporter1Spanish) 2. Solar Access: A Potential Title Problem (http://clta.site-ym.com/page/Reporter2) 3. Closing Costs: A Primer (http://clta.site-ym.com/page/Reporter3) 4. Title Insurance: Where Does Your Dollar Go? (http://clta.site-ym.com/page/Reporter4) 5. Understanding Foreclosure (http://clta.site-ym.com/page/Reporter5) 6. The Functions of an Escrow (http://clta.site-ym.com/page/Reporter6)

7. Mechanics' Liens (http://clta.site-ym.com/page/Reporter7) 8. Forgery: A Cause For Alarm? (http://clta.site-ym.com/page/Reporter8) 9. Creative Financing: Carrying Back a Second? You Need a Lender's Title Policy (http://clta.site-ym.com/page/Reporter9)

Other Resources

California Department of Insurance - Title Insurance (http://www.insurance.ca.gov/01-consumers/105-type/95-guides/03-res/TitleInsurance.cfm)

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California Land Title Association 1215 K Street #1816 Sacramento, CA 95814-3905 Email: mail@clta.org (/) | Phone: 916-444-2647 | Fax: 916-444-2851 Association Management Software Powered by YourMembership (http://www.yourmembership.com/) :: Legal (/ams/legal-privacy.htm)

LET’S WORK

TOGETHER WESTERN RESOURCES TITLE About Our Company As the premier provider of residential and commercial title and escrow services in California, we’ve been building a great reputation since 1996. Western Resources Title is ranked among the top ten independent title agents in California and the top five independent title agents in Southern California. Our corporate headquarters and production facility are located in Orange County, California. We are underwritten by First American Title Insurance, one of the largest insurers in the United States. Western Resources Title is licensed by the California Department of Insurance to provide residential and commercial title insurance and escrow services in each of the state’s 58 counties.

Our Purpose and Goal Our business purpose: to be the resource and provide the services our clients need to build a successful business, and to make everyone we work with a raving fan of our company.

Our service team provides resources – from high-tech tools to old-fashioned expertise – to help our clients build their companies. Western Resources Title offers services that no other title company provides. For example, we notify the listing agent when an inspector will be visiting a property, follow up on the receipt of the statement of information from the seller, and date down the file on a regular basis. We’re constantly searching for new ways to help clients and improve the transaction process. Our team works hard to ensure that every deal closes efficiently and smoothly. Our Toolbox empowers homebuyers, real estate agents, lenders and attorneys alike. We have the products and resources you need to achieve your business goals and prosper. We consistently produce high-quality products in a short time frame – regardless of market conditions.

How We’re Different

Western Resources Title has processed over 130,000 commercial, resale, short sale and refinance transactions and written more than $65 billion in title insurance since our inception in 1996.

Western Resources Title Company stands apart by providing personal service that goes above and beyond client expectations in the title and escrow industry.

Bottom Line – we LOVE what we do and we care about your business!

Our goal is to guide clients through every transaction successfully and efficiently.

WESTERN RESOURCES TITLE

By The Numbers Western Resources Title Company stands apart by providing personal service that goes above and beyond client expectations in the title and escrow industry. Our service team provides resources - from high-tech tools to old-fashioned expertise - to help our clients build their business.

OVER

YEARS

WESTERN RESOURCES TITLE HAS OVER 20 YEARS IN THE INDUSTRY, OPERATING SINCE 1996.

130,000 TRANSACTIONS

MORE THAN 130,000 COMMERICAL, RESALE, AND REFINANCE TRANSACTIONS PROCESSED.

140

CONSISTENTLY GROWING OUR TEAM OF 140 EMPLOYEES EMPLOYEES TO SUPPORT AND COUNTING OUR CLIENTS' NEEDS.

COUNTIES STATEWIDE

LICENSED TO INSURE IN ALL 58 COUNTIES OF CALIFORNIA.

With multiple locations across Southern California, we have a local officer to assist you. For more information on how we can support you, contact your Sales Representative.

We are pleased to introduce you to our company and seasoned team of veterans. Western Resources Title Company has been in the title insurance business since 1996, is licensed by the California Department of Insurance to conduct business in all 58 counties in the State of California, and is a full service title company offering both title and escrow services. Western Resources has processed more than 130,000 commercial, resale, and refinance transactions and written in excess of $65 billion in title insurance. We have underwriting contracts with three of the largest national insurers, First American Title Insurance, Westcor Land Title Insurance Company, and North American Title Insurance Company. The company uses state of the art software along with clearly defined systems and procedures to consistently produce high quality products in a short time frame, regardless of market conditions. The company is made up of seasoned veterans with an overall average 22 years of experience in the business. Our management team consists of Ed Lorette, Nancy Fletcher, Gene Bringas, Dan Williams, and Martha Flores; and our successful sales management team of Melissa Howard, Lisa Locke, and Pat Crouch. We look forward to the opportunity to service all your needs with our highly competent and experienced personnel. We are passionate about close customer relationships from which will grow the long-term bonds based on integrity and service.

Sincerely,

Ed Lorette President/CEO

We’re building a rep as the industry’s resource.

Topic:

Expenses and Pricing – Department of Insurance, SB133 and RESPA issues

Tasks: • • • • • • • •

Review SB133 regulations and RESPA regulations What is allowed and what is not Rep licensing – application, fingerprinting and cost – what to send where. Review the DOI guidelines on allowable expenses and offerings Discuss how to complete an expense account form and how reimbursement works Discuss how bills for marketing materials are handled How big expenses handled and what are will need prior approval. Discuss the most cost effective way to spend your money.

Western Resources Title Expense Report EXPENSES INCURRED DURING THE MONTH OF: MONTH HERE

MAKE CHECK PAYABLE TO: NAME HERE

DATE OF EXPENSE

CITY & PLACE

GUEST & COMPANY NAME

AMOUNT INCURRED

BUSINESS PURPOSE

________-6335 $

TOTAL

I certify that the above expenditures were made for legitimate business purposes. Employee signature: ________________________________________ Supervisor's signature: ______________________________________ NOTE 1: Use more than one line and/or page when necessary. Attach your cash/credit card receipt or invoice to your expense report in dated order. (Restaurant check stubs are not an acceptable receipt form nor are altered receipts.) NOTE 2: Any other type of expenditures (I.e. membership dues, sponsorships, educational classes, phone charges, etc., must have prior approval from your immediate supervisor.)

Once you have complete the fingerprinting portion of the process you will need to register with the Department of Insurance. To do this go to the web site shown below. And click on ‘Start New Application’. Have your credit card ready as you will need to process the payment portion at the end of the application. If during the course of filling out the application you are timed out you’ll need to start over from the beginning.

Under ‘Select License Type’ select ‘Title Marketing Representative. Fill out the screen as shown below answering with your own information of course. Click on ‘No’ for the question on whether or not you are affiliated with a financial institution .

Enter all the address information. Our office phone is 714-748-7000, use the fax number—714-748-7400. Now click ‘NEXT

Enter all your work history for the last 5 years. This includes time outside of the title insurance industry.

Enter all your previous names. This would include maiden names and prior married names.

Answer all the background questions. Keep in mind that they will most likely get all this information from the Department of Justice and FBI once your fingerprints are run in the system.

This page will summarize your data. Review it to make sure everything is correct and then you probably want to print it out as well. The next step is the payment process. Follow the directions carefully and you should be fine.

Once you have completed the application process you will receive an email from the DOI which will include a Title Marketing Representative number. Please forward this email to me as I need this number for further processing with the Department of Insurance.

State of California Live Scan Service Request (Applicant) LIC 442-39A (Rev. 04/2013)

Department of Insurance

Attention: Live Scan Service Providers, Resident and Nonresident License Applicants, and 1033 Consent Waiver (18 U.S.C. §1033) Applicants The California Department of Justice (DOJ) and Federal Bureau of Investigation’s (FBI) processing fees are to be paid by the license applicant. Be prepared to pay the fees at the time your fingerprints are taken at the license scan service provider site. The applicant is to make two copies of this form and distribute as follows: 1) First Copy (Original) to the Live Scan Provider; 2) Second Copy to the Applicant. If the applicant completes a 1033 Consent Waiver (18 U.S.C. §1033), that applicant is to make a Third Copy of this form and send it to the California Department of Insurance. Part 1 Applicant’s’ Personal Information Please type or print clearly the information below Applicant Name (Last, First, and Middle) Former Name/AKA’s (Last, First) Date of Birth (MM/DD/YYYY)

Gender □ Male

□ Female

Height

Weight

Eye Color

Hair Color

Place of Birth

Social Security Number

Driver’s License Number

Daytime Telephone Number ( )

Residence Address (Street/PO Box, City, State, Zip Code) Department and Live Scan Vendor ONLY Part 2 To be completed by Contributing Agency Agency ORI Number Agency Address A0042 Application Type: (e.g. type of search) License Certificate or Permit

OCA Number:

California Department of Insurance 320 Capitol Mall, Sacramento, CA 95814 Job Title: Insurance

1000 Mail Code: (five-digit code assigned by DOJ) 04605

Level of Service: California Department of Justice and Federal Bureau of Investigation Part 3 To be completed by Live Scan Transaction Date Completed Transmitting Agency Live Scan Transaction Completed by: (Name of operator) Amount Collected (For rolling fee)

Amount Collected: (For DOJ/FBI Processing)

ATI Number

Part 4 To be completed by Live Scan for Fingerprint Resubmission Original ATI Number Level of Service Requested for Resubmission □ California Department of Justice □ Federal Bureau of Investigation Original - Live Scan operator, Second Copy - Requesting Agency, Third copy – Applicant

Terminal ID

LIC 442-39A (Rev. 04/2013) – Page 2 Resident Producer Licensing Applicant Instructions Step 1: Completion of Live Scan Form: The following information must be entered in Part 1 of the form by the applicant: Your printed name and former names (if any); Date of birth, gender, height, weight, eye color, hair color, place of birth, social security number (SSN), driver’s license number, and residence address. The contributing agency will complete Part 2. The live scan vendor will complete Part 3 and, if necessary, Part 4 of this form. Step 2: Producer Fingerprint Requirement: One set of classifiable electronic fingerprints is required for every California Department of Insurance (CDI) applicant unless the applicant is currently licensed or held a CDI license which expired during the last 12 months. Step 3: Fingerprint Services: Live Scan Fingerprint Services available in California: The California Department of Justice (DOJ) maintains a listing of Live Scan fingerprinting services available to the public. The DOJ list is broken down by county. Fees vary from location to location. Applicants are encouraged to contact the Live Scan provider in advance to verify their current operating hours, fees, etc. This list is available at the following website: http://ag.ca.gov/fingerprints/publications/contact.php For your convenience, CDI's contracted vendor, Accurate Biometrics will have staff available at the CDI’s examination sites to complete the fingerprint impression requirement. Step 4: Fees: At CDI’s examination site, the total processing fee for the fingerprint impressions taken by CDI’s contracted vendor is $59 which includes the FBI processing fee of $17, DOJ processing fee of $32, and the CDI’s contractor’s rolling fee of $10 . The $59 fee is to be paid at CDI’s examination site. The applicant may pay with all major credit cards — VISA, MasterCard, American Express and Discover Card. In addition, a money order, cashier’s check, company check or personal check in the amount of $59 made payable to "Accurate Biometrics” will also be accepted. At PSI’s test center, the total processing fee for the fingerprint impressions taken by MorphoTrust USA is $68.95 which includes the FBI processing fee of $17, DOJ processing fee of $32, and the rolling fee charged by PSI of $19.95. The $68.95 fee is to be paid at the PSI test center. They accept money order, cashier’s check, company check (made payable to MorphoTrust USA), VISA and MasterCard. Personal checks and cash will not be accepted. In addition, applicants using a DOJ authorized vendor on DOJ’s Live Scan Fingerprinting vendors list will need to pay a fingerprint fee that covers the FBI processing fee of $17, DOJ processing fee of $32, and an additional "rolling fee" charged by the DOJ authorized vendor. The additional "rolling fee" will vary depending on the vendor and is noted on DOJ's list of vendors. License applicants are encouraged to contact the Live Scan provider in advance to verify their current operating hours, location, fees, and their acceptable method of payment (i.e. credit card, cash, ATM). H

Step 5: Submission of Fingerprint Form: Please take this form to the live scan provider for processing. Non-Resident Producer Licensing Applicant Instructions Step 1: Completion of Live Scan Form: The following information must be entered in Part 1 of the form by the applicant: Your printed name and former names (if any); Date of birth, gender, height, weight, eye color, hair color, place of birth, social security number (SSN), driver’s license number, and residence address. The contributing agency will complete Part 2 of this form. The electronic fingerprint service provider will complete Part 3 and, if necessary, Part 4 of this form. Step 2: Mail Fingerprint Card, Live Scan Form & Fees Directly to Accurate Biometrics. Keep a copy of the Live Scan form for your records. Mail original copy of the completed Live Scan form along with your fingerprint card submission and Accurate Biometrics’ credit card payment form or check made payable to Accurate Biometrics to the following address: Accurate Biometrics, 12777 W Jefferson Blvd. - Building D, Suite 3111, Los Angeles, CA 90066. Step 3: Fees: The following fees must be paid by the non-resident applicant: Processing Fee: The cost of the Accurate Biometrics’ live scan service is $59. The processing fee covers the following services: Federal Bureau of Investigation fingerprint check is $17, State of California Department of Justice fingerprint check is $32 and Accurate Biometrics’ rolling fee is $10. Service Fee: A separate fee will be charged for the service of taking the fingerprint impressions by a fingerprint technician or live scan fingerprints by the live scan provider. That fee may vary depending on the fingerprint vendor or live scan provider you choose. 1033 Consent Waiver (18 U.S.C. §1033) Applicants Step 1: Completion of Live Scan Form: Follow same instructions as indicated above for resident license applicants. Step 2: Fingerprint Services: Follow same instructions as indicated above for resident license applicants. Step 3: Submission of Fingerprints: Follow the same instructions as indicated above for resident license applicants, however, a third copy of the Live Scan Form must be mailed to the California Department of Insurance, Producer Licensing Background Section, 320 Capitol Mall, Sacramento, CA 95814-4309. The second copy is to be maintained by the applicant for your records. Step 4: Fees: Follow the same instructions as indicated above for resident license applicants.

* Denotes Required Fields

Credit Card Payment Form

Applicant Name * Name (as it appears on credit card) Company Name (if applicable) * Billing Address Billing Address 2 * City * State/Province * Postal (ZIP) Code * Country * Credit Card #: * Expiration Date (MM/YYYY) * CVC Code: * Total Amount To Be Billed To Credit Card: $59 * Card Holder Signature

California Enacts SB 133

Insurance Code §12404(a) still in effect...

The Strictest Law in the Nation on Rebates

12404. (a) It is unlawful for any title insurer, underwritten title company or controlled escrow company to pay, directly or indirectly, any commission, compensation, or other consideration to any person as an inducement for the placement or referral of title business. Actual placement or referral of title business is not a precondition to a violation of this section, whether the violation is or is not a per se violation pursuant to subdivision (c).

NO FOOD OR BEVERAGES NO SPORTS NO ENTERTAINMENT California Land Title Association PO Box 13968, Sacramento, CA 95853 1215 K Street, Suite 1816, Sacramento, CA 95814

It’s the Law!

Your Questions Answered What changed with this new law? The new law, Senate Bill 133, prohibits title companies and their marketing representatives from paying for any food, beverage or entertainment. All the prior prohibitions on other types of rebates remain in place. Are there any other expenses that are specifically prohibited under the new law? Yes. The law makes it clear that advertising or paying for advertising in any newspaper, newsletter, magazine or publication that is produced by or on behalf of a person that results in a direct or indirect subsidy to the person violates the law. What is permitted? Limited promotional items are permitted. These items must have a permanently affixed title company logo and cannot have a value of more than $10. Gift certificates and gift cards are not promotional items.

Is providing educational materials permitted? Yes, but only if the educational materials exclusively relate to the business of title insurance and only if continuing education credits are not offered to the recipient. Do the limitations on expenses apply only to title marketing representatives? No. The prohibited expenditures in the law apply to title insurers, underwritten title companies, controlled escrow companies and all title company employees, including title marketing representatives. However, the registration/ certification program created in SB 133 only applies to title marketing representatives. What happened to the law that allowed reasonable expenditure for food, beverages, entertainment and educational programs so long as it was a permitted IRS expense? Those provisions of law have been repealed by Senate Bill 133.

Can receiving a rebate be a crime? Commercial bribery is a crime under the California Penal Code. A real estate licensee who corruptly receives compensation prohibited under the Real Estate Law for the referral of title business may be charged with the crime of commercial bribery. Can giving a rebate be a crime? A title marketing representative who corruptly violates the anti-rebate provisions of the Insurance Code by paying a commission, compensation or other consideration to a real estate licensee may also be charged with the crime of commercial bribery.

What about all the existing prohibitions on rent, equipment and other items? Those continue to be prohibited. Is there a conflict between prohibited title companies expenditures and what real estate licensees are permitted to receive? Under the Real Estate Law, real estate agents and brokers, individually and collectively in groups or associations, can receive meals and beverages. Title companies are prohibited from providing any such expenditures under the Title Insurance Law, but are permitted to offer education and/ or educational material regarding title and escrow, as well as promotional items (worth less than $10, and with a permanently-affixed logo).

Are title marketing representatives now separately regulated? Yes. Anyone who is employed by a title insurer, underwritten title company or controlled escrow company whose primary duty is to market, offer, solicit, negotiate or sell title insurance now has to get a certificate of registration as a title marketing representative from the Department of Insurance. What happens if a registered title marketing representative violates the law? There will be a hearing to determine if the title marketing representative violated the law after the Department of Insurance brings an administrative action against a title marketing representative. If the Department imposes a monetary penalty can the title company pay the penalty? No. The title company cannot pay the penalty or give the title marketing representative the funds to pay the penalty. The penalty must be paid from the personal funds of the title marketing representative. Will the Department of Insurance track title marketing representatives? Yes. If a title marketing representative’s employment is terminated then the title company must notify the Department of Insurance within 30 days. If a title marketing representative is hired by a different company then the company has 30 days to notify the Department that the title marketing representative was hired. Why is this law so important to title companies and marketing representatives? Title companies can be fined up to 5 times the amount of the expense. Title marketing representatives can have their license suspended or revoked and be personally fined for violating the new law.

SB 133 COMMONLY ASKED QUESTIONS The following Q & A factsheet was designed to provide information about SB 133. Please review in detail and sign the bottom of the last page confirming that you understand the regulations.

Who has to get a certificate of registration as a “title marketing representative”? Anyone who is employed by a title insurer, underwritten title company or controlled escrow company whose primary duty is to market, offer, solicit, negotiate or sell title insurance. (Insurance Code Section 12418 (a) & (b))

Are there any exemptions from the definition of “title marketing representative”? Yes. A person is exempt if their primary duties directly involve the creation, production, or issuance of the title policy or the performance of escrow services. (Insurance Code Section 12418 (b))

Can a current title marketing representative market title insurance before they are issued a certificate of registration under the new law? Yes. SB 133 was written so that once an application has been submitted and is pending then the title marketing representative may immediately solicit, sell or market title insurance –on a provisional basis-until the application is approved or denied. However, if the title marketing representative has had a registration/certificate revoked in the past, then they are not eligible to operate on a provisional basis. (Insurance Code Section 12418.1 (e)) & (Insurance Code Section 12418.1 (g))

Will the Department of Insurance track which company employs a title marketing representative? Yes. If a title marketing representative’s employment is terminated then the title company must notify the Department of Insurance within 30 days. If a title marketing representative is hired by a different company then the company has 30 days to notify the Department that the title marketing representative was hired. (Insurance Code Section 12418.1 (f))

If a title marketing representative who has already received his or her certificate of registration is terminated or moves to a different title company, does the certificate of registration remain with the original title company employer?

No. It is the title marketing representative who is registered with the Department, not the title company. If the title marketing representative leaves the employment of a title company for any reason, the certificate of registration would go with the title marketing representative. (Insurance Code Section 12418 (a)) 6.

Prior to the enactment of SB 133, there was a general prohibition in existing law against providing any consideration, compensation, or commission for the referral of title business. Is that still in effect? Yes. The pre-existing prohibition against providing any consideration, compensation, or commission as an inducement for the placement or referral of title business was left completely intact and was not affected by the passage of SB 133. (Insurance Code Section 12404 (a))

Can a title marketing representative take a person out to lunch to market title insurance? No. Under the new law expenditures for food, beverages, and entertainment are prohibited. (Insurance Code Section 12404 (c) (8))

Can a title marketing representative take a person to a sporting event? No. That would be considered “entertainment” under the law and cannot be the subject of an expense. (Insurance Code Section 12404 (c) (8))

Are there any other expenses that are specifically prohibited under the new law? Yes. The law makes it clear that advertising or paying for advertising in any newspaper, newsletter, magazine or publication that is produced by or on behalf of a person that results in a direct or indirect subsidy to the person violates the law. (Insurance Code Section 12404 (c) (7))

10.

What is permitted as an expense? Limited promotional items are permitted. These items must have a permanently affixed title company logo and cannot have a value of more than $10. Gift certificates and gift cards are not promotional items. (Insurance Code Section 12404 (d) (1))

11.

Can gift cards or certificates be provided to 12404 persons if they have a title company logo permanently affixed to them? No. Gift cards are specifically prohibited as “promotional items” under SB 133, irrespective of whether or not they have a title company logo permanently affixed to them. (Insurance Code Section 12404 (d) (1))

12.

Can a title marketing representative provide educational materials? Yes. However, this exclusion only applies to educational materials exclusively related to the business of title insurance and only if continuing education credits are not offered to the recipient. (Insurance Code Section 12404 (d) (2))

13.

If a title marketing representative or title company is providing an educational seminar or educational materials exclusively related to the business of title insurance, can food, beverages or entertainment be provided at that time? No. Food, beverages and entertainment are specifically prohibited by SB 133, irrespective of when they are being provided. In addition, educational seminars and materials devoted to the business of title insurance, when provided, cannot be accompanied by continuing education credits for the attendees, such as a real estate broker or agent. (Insurance Code Section 12404 (c) (8) and 12404 (d) (2))

14.

Can a title marketing representatives or other employees use their personal funds or part of their salary, compensation or commissions to provide things of value not otherwise permitted by SB 133 if they are not reimbursed? No. The law prohibits a title marketing representative from providing prohibited inducements or expenditures, irrespective of how the title marketing representative is paying for those inducements. (Insurance Code Section 12404 and 12408.5)

15.

Can a title company increase a title marketing representative’s salary so that the employee can pay for expenses directly from their salary? No. The law specifically prohibits a title marketing representative or title company from providing prohibited inducements or expenditures, regardless of who is eventually footing the bill. (Insurance Code Section 12404 and 12408.5)

16.

Can a title marketing representative use another shell company or entity controlled by the title marketing representative or his or her title company employer to provide expenditures or inducements that would otherwise be prohibited by SB 133 or existing law? No. The law is clear that unlawful inducements are prohibited whether made directly or indirectly, including through a separate company not regulated by the Department of Insurance. (Insurance Code Section 12418.4 (d))

17.

Are all title company employees, owners and managers or escrow professionals bound by expenditure limitations under the new law enacted by SB 133 or does it apply only to “title marketing representatives”? Yes, it applies to everyone. While title marketing representatives are the only individuals required to obtain a certificate of registration from the Department of Insurance, the new limitations on

expenditures created by SB 133 apply to every title company and every employee whether a payment is made directly or indirectly. (Insurance Code Section 12404 (a)) 18.

What if a person is marketing title insurance without having a certificate of registration? The Department may issue a cease and desist order against any person who knowingly markets title insurance without having applied for or obtained a certificate of registration. (Insurance Code Section 12418 (c)) & (Insurance Code Section 12418.1 (e))

19.

What happens if a registered title marketing representative violates the law? There will be a hearing to determine if the title marketing representative violated the law after the Department of Insurance brings an administrative action against a title marketing representative. (Insurance Code Section 12418.4)

20.

What if the title marketing representative loses at the hearing? If the Department determines that the title marketing representative has violated the law then the Department of Insurance may temporarily suspend or temporarily or permanently revoke the title marketing representative’s certificate of registration or require the title marketing representative to surrender the certificate of registration. The Department of Insurance may also impose a monetary penalty. (Insurance Code Section 12418.4)

21.

If the Department imposes a monetary penalty can the title company or controlled escrow company pay the penalty? No. The title company cannot pay the penalty or give the title marketing representative the funds to pay the penalty. The penalty must be paid from the personal funds of the title marketing representative. (Insurance Code Section 12418.4 (d))

22.

Can the title company be held liable for the acts of its title marketing representative? Yes. If the title company has actual knowledge of the violation the title company may also be subject to an administrative action by the Department of Insurance. While SB 133 was designed to create a registration/certification program for individual title marketing representatives, pre-existing enforcement powers held by the Department of Insurance were left intact. (Insurance Code Section 12418.4 (d))

23.

Is a separate company controlled by the title marketing representative subject to the law?

Yes, but only if the title marketing representative directs more than $25,000 through the separate company. (Insurance Code Section 12418.4 (d)) 24.

If a title marketing representative’s certificate is revoked can the title marketing representative continue to work? No. A title marketing representative whose certificate of registration is revoked cannot reapply for a new certificate for five years. (Insurance Code Section 12418.4 (e))

25.

What information can be included in a Property Profile? Only public information currently available thru the county assessor may be included in a Property Profile. This includes the property characteristics, Current owner and mailing address, current documents, nearby homeowners and a plat map. All other materials are deemed illegal according to the new regulations.

26.

What information may be included in a farm package? They may only include the property address, owner name and mailing address, property characteristics, original sales price and loan amount. Bar codes labels may not be included.

27.

What other traditional farm/customer service materials are no longer allowed? Mortgage leads, foreclosure leads and demographic information are no longer permitted per SB133.

I hereby certify that I have read the above regulations and fully understand them. Furthermore I agree to abide by these regulations while employed by Western Resources Title Company.

Signature ________________________________________

Date: _______________________

Print Name _______________________________________

Mgr Signature _________________________________

Enter all the address information. Our office phone is 714-748-7000, use the fax number—714-748-7400. Now click ‘NEXT

Enter all your work history for the last 5 years. This includes time outside of the title insurance industry.

Enter all your previous names. This would include maiden names and prior married names.

Answer all the background questions. Keep in mind that they will most likely get all this information from the Department of Justice and FBI once your fingerprints are run in the system.

Topic:

Definition:

How to use email for business.

Tasks: • • • • •

How to access your email Signature lines Forwarding email or email on your phone BCC vs. CC Email etiquette

Discussion/Review:

How to Customize Google Mail

While logged in to your Gmail account, click on the gear symbol in the upper right-hand corner. Select “Settings”

How to Customize Google Mail On the General Setting Tab, you can customize your text style and look under “default text style.” You can enable the “undo send” option which allows you a certain amount of time to click undo before an email is sent. You can also deactivate “conversation view” which is when emails stack with related subject lines.

How to Customize Google Mail

Customize your signature line in the “Signature” section by typing text. You can also insert an image by clicking the mountain icon. If you need to use an out-ofoffice at any time, you can turn on the “vacation responder” and customize the text. When complete, be sure to click “Save Changes” at the bottom.

How to Customize Google Mail To make Gmail appear like Outlook, Click on “Labs” tab at the top. Enable the “Preview Pane” lab. You can also enable the “Unread Message Icon” to see the number of unread messages without your email tab being active. The “Canned Responses” lab allows you to create email templates within your account for easy sending. Remember to click “Save Changes” at the bottom.

How to Customize Google Mail

You can create “Labels” which function as email folders in your inbox. Select the “Labels” tab at the top. Towards the bottom, click on “create new label” and name the folder as needed. Labels will appear along the left-hand side of your inbox for easy navigating and organization.

Although technology is ever-changing, basic rules of etiquette still apply. Courteous electronic communication means that you treat others as you would have them treat you, even when interacting via a computer screen. Follow our tips to help you communicate electronically, politely, and effectively.

Three Key Considerations: 1. Human contact still matters: Don’t communicate electronically at the expense of personal interaction. There’s a reason people often need to discuss things face-to-face, and there are times when no substitute will do – whether you’re breaking up with your boyfriend or asking your boss for a raise. 2. Watch what you say, and how you say it: Whereas the computer brings people together, its impersonal nature can lead to remarks that people wouldn’t think of saying in person. Do whatever it takes to stay courteous, even if that means taping a note to your computer reminding you to be decent and polite. 3. Be careful when clicking “Send”: Whatever you say in cyberspace cannot be taken back. You have no control over where your message goes once you’ve hit “Send”; it can be saved and forwarded by any recipient who chooses to do so. Consequently, words have come back to hurt people, destroy friendships, and ruin careers. Email Dos and Don’ts • Address with care: When sending an email to a long list of recipients, don’t put all the addresses in the “To” and “Cc” lines. Most people don’t want their email addresses displayed for all to see. It’s better to send messages individually or use the blind-copy (Bcc) feature, which allows you to show only one address. • What’s your subject? Fill in the subject line, even in personal email. The subject line should succinctly identify what you are writing about. • No yelling, please: Avoid typing your message in capital letters because CAPS ARE THE EQUIVALENT OF SHOUTING. Also, beware of conveying anger and frustration by your choice of words; the recipient will “hear” that anger and frustration in your writing.

Email Dos and Don’ts cont… • Watch those symbols: Email is singularly lacking in subtlety, and language that the sender may find funny or clever can easily be misunderstood by the recipient. If used, emoticons are better suited for casual messages between friends than for business emails. Likewise, be careful when using online abbreviations or text speak, since they’ll leave some recipients scratching their heads. • Salutations: To one, two, or three people, state each person’s name in the salutation: Dear, Tom, Mary, and Jim. When addressing a larger group, you can use a common salutation: Dear Team. In the case of an email reply, use a salutation in the first reply. After the first reply, it is no longer necessary to keep using a salutation. Think of the email chain as being in a conversation: You don’t need to keep saying the person’s name every time you reply. • Closings: It’s important to have a strong finish, particularly in business emails. It’s also useful to include information about yourself in case anyone might want to know other ways to reach you. If your email program does not automatically sign your message with your name, address, email address, and phone number, add it yourself. For a chain of reply emails, it is not necessary to include this information with every response. • Check it over: Be sure messages are clearly organized and grammatically correct. Write in complete sentences and always check spelling and punctuation – especially in business emails.

Resource: http://emilypost.com/advice/email-etiquette-dos-donts/ Research by: Our very own Mary Tapia

Internal Training Program outline 1. Escrow a. Covered – i. How does a client open an escrow? ii. When/how is title opened? iii. What are the steps in processing an escrow? 1. Order demands 2. Escrow instructions 3. Doc signing 4. Notaries role 5. Funding 6. Insurance 7. Recording 8. Closing iv. What is the pricing structure? v. Open order sheet. 2. Open Order Desk a. Covered – i. How is an order opened? ii. What information is necessary to open the order?b b iii. How is the rep and T.O. assigned? iv. Why are a legal and vesting sent out? v. What is a pre pre for and how is it opened differently than a regular order? vi. Where are the documents sent – searching, escrow, title, cc&rs, sales rep, Sheri and why? vii. G 3. Searching a. Covered – i. How is an order opened in Super Search? What does this do? Mm and what is the purpose of each? 1. Chain of title 2. Starters 3. Plant search ii. Where is the plant and what is stored there? iii. What if you can’t find a starter – then what? iv. Types of properties that are the easiest and the hardest? How long does each take?

v. What can delay a search? vi. What does the final product look like? vii. Once completed what is updated in Vision? 4. Examining a. Covered – i. Where does he start? ii. What information does he have to note on the package? iii. What is he looking for in Liens, taxes, deeds of trust, vesting, legal description, judgments, easements. iv. How long does this take? v. How many can he do in a day? vi. What can delay the completion? vii. Once completed what is updated in Vision? viii. CC&Rs ix. When do they request CC&Rs? x. What are they? xi. Where do they come from? xii. What are they used for? xiii. Who requests them and who are they sent to? When? 5. Typing a. Covered – i. What is the difference between a prelim and a policy? ii. How do you begin the process of typing a prelim? Where do you go in Vision? iii. How to read the yellow sheet? iv. Why do we review? What are they looking for? Who does this? v. Once a file is closed what happens? vi. How are jackets assigned? vii. Where are the policies sent? viii. Once everything is sent out what happens to the file? 6. Title Unit a. Covered – i. What do they do when an order is opened? Filing system? Change of events? ii. What method is used for storing the files? iii. What do they do with the Prelim? Why do we need one? How critical is it to the transaction? iv. When do we order an inspection? What is a Hi-Li? v. How are the different types of items on the pre removed? Time frame for each?

vi. What documents do they receive from the client prior to closing? Loan docs? What do they do with these and why? vii. What is a ‘date down’? How do they check taxes? viii. What do they do when a file converts from a pre pre? ix. How do they know the file is ready to record? Who calls them? Who doesn’t? x. How do they figure a file? What are the pricing options? How do you read the rate book? xi. Do they ever talk to the agent? Lender? xii. What has to happen before they can actually record? xiii. What steps are taken to record in each county? xiv. How many couriers go to each county? When do they leave? xv. What is a special recording? When can you record a special in each county? xvi. What is a concurrent recording? Does the agent have to use the same title and escrow on each transaction in a concurrent recording situation? xvii. How do you record a transaction in Orange County? xviii. What does confirmation mean? xix. Once a file is confirmed what happens next?

7. Payoffs a. Covered – i. What do they do prior to the file recording? ii. How do they determine how much money to pay the old lender? iii. How is this money sent to the lender? iv. What are the restrictions/timing in wiring funds? v. How are taxes figured? When are they sent out? vi. What are the steps they take in closing out the file? 8. Customer Service a. Covered – i. What does a property profile look like? ii. What info do we need to accurately prepare one and why? iii. How do they determine the actual vesting in a property? iv. What is the difference in a Trust Deed and a Grant Deed? v. What is the purpose of the two? vi. How can we get the info to the client – fax, courier, and email?

vii. What about the unusual ones – new tract, different owner, wrong address, mobile home? viii. 9. Farms a. Covered – i. What should a farm request include? ii. How are they mapped and prepared? iii. When do they leave the building? – Couriers, specials, etc. iv. Mortgage Leads – what can we do? v. Inside Tract

Topic:

Internal workings of the company

Definition: Become familiar with each department in the company, who is in the department, what they do and how they do it. Follow attached outline Tasks: • •

Sit with one or two members of a department and learn what it is they do. Ride with two reps

Discussion/Review: • • • • •

What is each department responsible for? What is that department’s role in the success of the company? How does their job affect the transaction? Who would you call for specific info? Email or call? Lead time for response?

Internal Training Program outline 1. Escrow a. Covered – i. How does a client open an escrow? ii. When/how is title opened? iii. What are the steps in processing an escrow? 1. Order demands 2. Escrow instructions 3. Doc signing 4. Notaries role 5. Funding 6. Insurance 7. Recording 8. Closing iv. What is the pricing structure? v. Open order sheet. 2. Open Order Desk a. Covered – i. How is an order opened? ii. What information is necessary to open the order? iii. How is the rep and T.O. assigned? iv. Why are a legal and vesting sent out? v. What is a pre pre for and how is it opened differently than a regular order? vi. Where are the documents sent – searching, escrow, title, cc&rs, sales rep, Sheri and why? 3. Searching a. Covered – i. How is an order opened in Super Search? What does this do? ii. What are the necessary steps in preparing the package for examining and what is the purpose of each? 1. Chain of title 2. Starters 3. Plant search iii. Where is the plant and what is stored there? iv. What if you can’t find a starter – then what?

v. Types of properties that are the easiest and the hardest? How long does each take? vi. What can delay a search? vii. What does the final product look like? viii. Once completed what is updated in Vision? 4. Examining a. Covered – i. Where does he start? ii. What information does he have to note on the package? iii. What is he looking for in Liens, taxes, deeds of trust, vesting, legal description, judgments, easements. iv. How long does this take? v. How many can he do in a day? vi. What can delay the completion? vii. Once completed what is updated in Vision? viii. CC&Rs ix. When do they request CC&Rs? x. What are they? xi. Where do they come from? xii. What are they used for? xiii. Who requests them and who are they sent to? When? 5. Typing a. Covered – i. What is the difference between a prelim and a policy? ii. How do you begin the process of typing a prelim? Where do you go in Vision? iii. How to read the yellow sheet? iv. Why do we review? What are they looking for? Who does this? v. Once a file is closed what happens? vi. How are jackets assigned? vii. Where are the policies sent? viii. Once everything is sent out what happens to the file? 6. Title Unit a. Covered – i. What do they do when an order is opened? Filing system? Change of events? ii. What method is used for storing the files? iii. What do they do with the Prelim? Why do we need one? How critical is it to the transaction?

iv. When do we order an inspection? What is a Hi-Li? v. How are the different types of items on the pre removed? Time frame for each? vi. What documents do they receive from the client prior to closing? Loan docs? What do they do with these and why? vii. What is a ‘date down’? How do they check taxes? viii. What do they do when a file converts from a pre pre? ix. How do they know the file is ready to record? Who calls them? Who doesn’t? x. How do they figure a file? What are the pricing options? How do you read the rate book? xi. Do they ever talk to the agent? Lender? xii. What has to happen before they can actually record? xiii. What steps are taken to record in each county? xiv. How many couriers go to each county? When do they leave? xv. What is a special recording? When can you record a special in each county? xvi. What is a concurrent recording? Does the agent have to use the same title and escrow on each transaction in a concurrent recording situation? xvii. How do you record a transaction in Orange County? xviii. What does confirmation mean? xix. Once a file is confirmed what happens next?

iii. iv. v. vi.

How do they determine the actual vesting in a property? What is the difference in a Trust Deed and a Grant Deed? What is the purpose of the two? How can we get the info to the client – fax, courier, and email? vii. What about the unusual ones – new tract, different owner, wrong address, mobile home? viii. 9. Farms a. Covered – i. What should a farm request include? ii. How are they mapped and prepared? iii. When do they leave the building? – Couriers, specials, etc. iv. Mortgage Leads – what can we do? v. Inside Tract

Topic:

Rates and Underwriters

Definition:

We have 5 underwriters and each has a different rate schedule.

Tasks: • • • •

Benefits of each underwriter Restrictions of underwriters – type of transaction and comm. rate Review Rate sheets Review which training materials are offered, which downloads are available, signup sheets etc.

Discussion/Review: •

Calculate rates for sale, refi and Lenders Resource

SHERI TO PRINT CURRENT RATE SHEETS

UNDERWRITERS

Sale W/ Mortgage

Sale All Cash

REFI

ORANGE / SAN DIEGO

PASADENA

Single Family 1-4 Residence First American ALTA Homeowner’s (Eagle Owner) Policy Extended Loan Policy

Single Family 1-4 Residence Old Republic ALTA Homeowner’s (Agent Use Only) Extended Loan Policy

Single Family 1-4 Residence STEWART ALTA Homeowner’s (Agent Use Only) Extended Loan Policy

Commercial First American Standard Owner’s Policy Extended Loan Policy

Commercial Old Republic Standard Owner’s Policy Extended Loan Policy

Commercial STEWART Standard Owner’s Policy Extended Loan Policy

Vacant Land First American Standard Owner’s Policy Standard Loan Policy

Vacant Land Old Republic Standard Owner’s Policy Standard Loan Policy

Vacant Land STEWART Standard Owner’s Policy Standard Loan Policy

Single Family 1-4 Residence First American Alta Homeowner’s (Eagle Owner)Policy

Single Family 1-4 Residence Old Republic ALTA Homeowner’s (Agent Use Only)

Single Family 1-4 Residence STEWART ALTA Homeowner’s (Agent Use Only)

Commercial First American Standard Owner’s Policy

Commercial Old Republic Standard Owner’s Policy

Commercial STEWART Standard Owner’s Policy

Vacant Land First American Standard Owner’s Policy

Vacant Land Old Republic Standard Owner’s Policy

Vacant Land STEWART Standard Owner’s Policy

Single Family 1-4 Residence First American Extended Loan Policy Alta Short Form Loan Policy

Single Family 1-4 Residence North American Extended Loan Policy Alta Short Form Loan Policy

Commercial First American Extended Loan Policy

Commercial Old Republic Extended Loan Policy

Commercial Stewart Title Extended Loan Policy

Vacant Land First American Standard Loan Policy

Vacant Land Old Republic Standard Loan Policy

Vacant Land Stewart Title Standard Loan Policy

UNDERWRITERS Construction Finance

LP10 & Construction First American Extended Loan Policy

LP10 & Construction North American Extended Loan Policy

LP10 & Construction Stewart Title Extended Loan Policy

Topic:

Our Marketing Materials/Informational Materials

Definition: All pieces area available on the web site, the intranet site, and Buyer Seller Resource Guide. They are either designed as informational pieces or web site/Resource Center marketing pieces. Tasks: • •

Review all pieces on the site, in the reference guide and in the manual. Review all the scripts

Discussion/Review: • • • • • •

What does each piece mean? How do they relate to our business? What is the benefit to the agent? How will you present this – at an office meeting, one on one, via an email? How can you get an appointment using this tool? What will you do at the appointment?

Website Overview Our website www.WRTCA.com has several helpful features, including:

• • • • • • •

Order Title Services Request Property History & Profiles Request Neighborhood FARM Data Financial Calculators and Worksheets Information Library Legal Forms and Documents Access to Tools

Website Overview

Easily open new orders – refinance and resale online! You can also submit Customer Service requests for property profiles and farms with a click!

Website Overview Find useful resources such as informational pieces, worksheets and downloadable forms in our “Resource Center” link!

Website Overview Find our office locations and company directory on our “Contact” page.

Website Overview Access many of our tools by clicking on the tool name at the top of our page. You will be redirected to the page to enter your login credentials.

GRAB A REFERENCE GUIDE AND 3 HOLE PUNCH

Topic:

Property Profiles

Sit with Customer Service to see how the report is prepared and what information is required. Learn how the related documents are identified and why it may sometimes take a long time to determine the vesting on a property. Learn what we can and cannot provide in the department. Review the included documents and the training handout we provide to agents.

Discussion/Review: • • • • • • • •

Explain the profile and what it contains. How do you read the documents and why do you need them? When should an agent order a profile? How will they use it? Should they use it for a listing presentation? Discuss eNeighborhoods and what they provide. How will you present this – at an office meeting, one on one, via an email? How can you get an appointment using this tool? What will you do at the appointment?

How to Read Documents in a Property Profile

Presented by Melissa Howard Property Profile is a necessary part of buying and selling property... The Property Profile will provide you with a preliminary look at the financial status of a property. Prior to every listing appointment and every offer presentation a Property Profile should be ordered. There are 3 things you will need to determine: 1. Who owns the property? The property profile will specify the current owner of the property. This will take into account any quit claims or interspousal deeds signed and recorded since the property was purchased. You want to make sure that all parties on title sign the listing contract and at the time of the sale, the purchase contract.

2. Do the loans on the property exceed the sales price less closing costs? The profile includes all deeds of trust (outstanding loans) on the property. The amount of the loan is shown on the deed. Add up all the loans and ideally they should be less than the listing/sales price minus the closing costs. If they are not then the seller will need to bring money in to close the transaction. If you are taking the listing you will want to discuss this at the time you meet with the seller. If you are making an offer you definitely want to make sure the listing agent has discussed this with his or her client and the seller has the additional money necessary to close. 3. Is there a Notice of Default or Notice of Trustee Sale recorded against the property? The Property Profile also includes any Notice of Default or Notice of Trustee Sales recorded against the property. It is extremely important to know if there is anything recorded as these both have strict timelines after which time the property can be sold at auction by the bank. If you don’t notify the lender the property can be sold, even if it’s in escrow. The following pages contain copies of the documents found in a property profile with an explanation as to the important information contained therein.

Property Profile Cover Page 1. Agent Information

2. Subject Property Address and Assessor’s Parcel number

123 CAJON ST.

3. Your Title Representative

4. Customer Service Rep (Prepares the report)

Property Information Page

DAVONPORT, LISA G 123 CAJON ST. 123 CAJON ST.

5. Property Information: Site and Mailing address, APN number, Tract number, Lot number and brief legal description.

6. Property Characteristics: Bed, Bathroom, year built, etc.

7. Last sale information: Date and document number.

8. Assessment & Tax Information: This is the current owner’s assessed value, tax amount and status.

Tax Roll 9. Property Information: Assessors parcel number, Site and 943-135-89

Mail address, tract number and assessed doc number

123 CAJON ST, ALISO VIEJO, CA 92656-1350 123 CAJON ST, ALISO V

DAVONPORT LISA G

10. Assessed Owner(s) Information: DELINQUENT DELINQUENT

Owner’s name & Assessed value 2654.04 2654.04 5331.08

11. Taxes: This section you’ll see if the AVFD 100.02 ALISO VIEJO #87-12

taxes are: PAID, OPEN or DELINQUENT. This information is important for your ne 12. Tax Assessment Detail: This section will list breakdown of taxes, it will also include (in red ink) mello roos, PACE lien, e

14. Current “Open” Deeds of trust (AKA Loans) Loans may show open and

such as: bankruptcy, IRS tax liens, states tax liens, judgments, etc., are not included. A completed Statement

for a full report of items affecting the property and the seller.

unpaid until a full reconveyance is THERE ARE CURRENTLY 1 LOAN(S)

recorder by the lender ORIGINAL LOAN AMOUNT LIEN HOLDER DATE RECORDED 1st $391,500.00 INTERFIRST MORTAGE COMPANY 12/7/2016 2nd 3rd 4th 5th

15. Listed here are items of public 6th Loans may show open and unpaid until a full reconveyance is recorded by the

record that could affect your sale Property Taxes: Current Delinquent

and or marketability of your listing

HOA Lien: Yes No Mechanics Lien: Yes No Lis Pendens: Yes No Hero Program: Yes No Notice of Solar: Yes No Reverse Mortgage: Yes No Notice Of : Yes No For No

16. Foreclosure information such as, important filing dates, sale dates Foreclosure Info (If any):

and contact numbers Notice Of Default Filed On: 10/27/2017 Doc# 987645 Notice Of Trustee Sale Filed On: 3/4/2018 Doc# 100784 Trustee Sale D Trustee Sale Number: TGH12471-1 Trustee Sale Status Phone Number: 714-852-0779

17. Plant Date: Date availability of

*The above information is available through public sources as of 8/22/2018. Information provided by the vendor and public records may not always match exactly depending on

public records information is updated by each source. If you have questions in regards to this report please contact us at (888) 743-0412

This data is deemed reliable but is not guaranteed. The information contained herein is not a complete statement or representation of status of title to the property in question and no assurances are made or liability assumed as to the accuracy thereof. If you wish protection against loss with respect to the s commitment, binder or policy of title insurance.

Sample Grant Deed 18. Recording Information: The name of the county and county 2015000056432 Miss Lisa Davonport 123 Cajon St Aliso Viejo, Ca 92656

recorder, the date and time of recordation and the recording fees. 1092656 99515-JD 943-135-89

19. Grantor: This identifies the party(ies) selling or transferring the real Larry J. Krachey, a Single Man property. Lisa G Davonport, a Single Woman 123 Cajon St., Aliso Viejo, Ca 92656

20. Grantee: This identifies the party(ies) Larry

purchasing the real property. 21. Notary: In this space, the official seal of the notary public or other authorized official must be affixed Sonia Jlera 6759032

or stamped. 2024

Sample Deed of

Trust

2016000059873

The name of the county and county recorder, the date and time of recordation and the recording fees.

123 Cajon St., Aliso Viejo, Ca 92656 123 Cajon St., Aliso Viejo, Ca 92656 109265690 10098987675435778

24. Lender: The company that originally made the loan. If the loan has been sold to another entity or investor you will need to negotiate with that entity.

LISA G DAVONPORT, A SINGLE WOMAN 943-135-89

25. Loan Amount: This is the 22. Recording Information: original 23. Trustor/Borrower: Party(ies) taking Lisa G Davonport

the loan. These are the ones which will be involved in the short sale negotiation if one.

amount of the loan. It is not the current amount owed but will give you a ballpark Add the amounts from all the deeds of trust (loans) on the property and you’ll h

approximation of the amount outstanding. ** Special Note: The “Deed of Trust” form con of 16 pages. For this handout, we have included page 1.

Sample Of Mechanics Lien

A mechanics lien is a document filed by someone who performed work on the property and has y The lien must be filed within 20 days of the completion o 11/12/2017 the work. After 90 days the claimant may file a Notice of Action which will on which will a foreclose on the property in order to obtain the monies due them. A mechanics lien is only in effect f At that time it expires and the claim can no longer the claimant will have to go to Civil Court to reclaim due to them.

26. Company who performed the work & is filing the lien 27. The property address at which the work was performed or materials shipped. 28. The amount of money due the person(s)filing the claim. 29. The party(ies) who contracted the work or materials.

Other Samples of Liens are: ✓HOA Liens ✓Les Pendens (Court Proceedings) ✓HERO / PACE Liens

✓Notice of Solar Liens ✓Reverse Mortgage

PLEASE NOTE: Property Profiles ONLY show recorded liens ag property. A property profile does NOT contain non public liens such support liens, personal tax liens, etc.

Sample Of Notice of Default A Notice of Default: This document tell you that the foreclosure process has begun. This 2017000554412

means you have a reduced time frame in which to sell the property and close escrow. Pay special attention to the date the notice was recorded as this will tell you how long you have. 10/27/2017

987645-CA

943-135-89 123 CAJON ST., ALISO 05182006

30. The date the notice was

recorded. The homeowner has 90 days from this date to bring the loan current or a Notice of Trustee Sale will be filed. 31. The Trustee Sale number which will

be needed to reference the loan when speaking with the Trustee. 33. The amount needed to bring the

loan current.

** Special Note: This Notice of Default form contains a total of 4 pages. For this handout, we hav page 1,2 & 4.

Sample Of Notice of Default, con Default form contains a total of 4 pages. For this handout, we have included page 1,2 & 4. LISA G. DAVONPORT, A single woman 09/17/2015 2015000056432

987645-CA 05182006

34. Trustee Sale number which will 34. Trustee Sale number which will be needed to reference the loan when speaking with the Trustee.

** Special Note: This Notice of

36. The current holder of the note and their contact information.

37. The Trustor or Borrower on the note.

Sample Of Notice of Default, con

** Special Note: This Notice of Default form contains a total of 4 pages. For this handout, we hav page 1,2 & 4. 987645-CA 05182006

7/15/2017

10/24/2017

38. Trustee Sale number which will

be needed to reference the loan when speaking with the Trustee.

39. The date the last payment was

made.

Sample Of Notice of Trustee Sale presence of this document means the property is about to be sold at auction. If you are in escrow or still have the property listed you will need to contact the trustee immediately to try to postpone the sale.

03/04/2018 2010000100784

40. The date the notice was recorded. The homeowner has 21 days from this date to bring the loan current or it will go to sale at court house or address noted.

2008727

information, date and location of the sale, total monies due (including penalties), the property address, and contact information for the trustee, so you can call for status on the sale.

LISA G. DAVONPORT, A single woman 12/07/16 2016000059873

123 CAJON ST., ALISO VIEJO, CA 92656

943-135-89

A Notice of Trustee Sale: The

** Special Note: This Notice of

included the 1st page.

Trustee form contains a total of 3 pages. For this handout, we have

41. This will be used to check status of the sale. 42. Here you will find, the borrower Criteria Selected: Searched by Radius: 1 Mile Date Range: 3/28/2017 to 9/19/2018 Land Use: Same as Subject Area Sales Analysis Low Median High Bedrooms:

Baths:

22 3

Lot Size: 2,367 3,519Living Area (SqFt):

1,0241,321 1,708 Sale Price: $410,000 $574,000 $645,000 Year Built: 1989 19901994 Age: 24 28 29 Subject Property Sale Date: 09/17/2015 Year Built: 1989 Price: $470,000 Pool: N Lot Size: 2,618 SF Square Feet: 1,458 $/SF: $322 BR/Bth: 2/2.0 Comparable Sales Data No. Address Date Price $/SF SqFt BR/Bth Year Built Lot Size PoolPool 1 24 WESTERLY 09/07/2018 $525,000 $406 1,291 2/2 1990 2,367 SF N/A ALISO VIEJO, CA 92656 Owner: AUFILL, LAWRENCE A; AUFILL, DEBORAH Seller: MIYATA, TOSHIO; MIYATA, YUKO APN: 939-206-59 Document #: 2018000330066 Legal: Subdivision:CONSISTING OF CERTAIN AIRSPACE Phase No:4 Legal Unit:107 Map Ref: Land Use: Condominium (Residential) Located approximately 0.18 miles from subject property. 2 43 SOUTHWIND 07/30/2018 $505,000 $391 1,291 2/2 1990 2,350 SF N/A ALISO VIEJO, CA 92656 Owner: LEGRAND, FATEMA Seller: AZIZ, PARWIN APN:

939-206-27 Document #: 2018000277764 Legal: Tract No:3 Legal Unit:80 Map Ref:DOC91-190461 Land Use: Condominium (Residential) Located approximately 0.19 miles from subject property. 3 69 MONTARA DR 07/25/2018 $618,000 $467 1,321 3/2 1989 3,519 SF N/A ALISO VIEJO, CA 92656 Owner: NELSON, KURT; NELSON, NOELLE Seller: WRIGHT, A; WRIGHT, GAIL A APN: 934-507-11 Document #: 2018000272027 Legal: Lot:1 Tract No:12392 Map Ref:MB602 PG9 Land Use: Condominium (Residential) Located approximately 0.21 miles from subject property. 4 74 SOUTHWIND 07/06/2018 $573,000 $426 1,345 3/2 1990 2,350 SF N/A ALISO VIEJO, CA 92656 Owner: WAKEFIELD, JEFFREY KIM; WAKEFIELD, Seller: ALFONSO, RAY APN: 939-206-47 Document #: 2018000248853 Legal: Lot:3 Tract No:14099 Legal Unit:100 Map Ref:MB657 PG16-25 Land Use: Condominium (Residential) Located approximately 0.19 miles from subject property. Data Deemed Reliable, But Not Guaranteed. Copyright © 2004-2018 FIS Data Services. All Rights Reserved. All other trademarks and copyrights are the property of their respective holders. 09/19/2018 12:07:23 PM Customer Service Rep: Sandra Navarro

Sale Comparables

43. Sale Comparables: We will include all properties sold within 1 mile radius and month period. Here you will find off market comps (not on MLS).

Nearby Property Owners PINE BOISH LOUIS M CONE MANAGEMENT LLC 87 TORTUGA CAY 9 TORTUGA CAY ALISO VIEJO, CA 92656 ALISO VIEJO, CA 92656 APN: 934-533-49 Bedrooms:

3 APN: 934-533-42 Bedrooms:

Square Feet:

1,764 Bathrooms: 2Square Feet: 1,024 Bathrooms: 2Year Built: 1994 Lot size:

2,618 Year Built: 1993 Lot size:

2,618

Sale Date:

Garage: GSale Date: 00/00/2006 Garage: GLand Use: Condominium (Residential) Land Use: Condominium (Residential) Year Built: 00/00/1994 THIEN BOBBI L SMITHEDAJKUL PETER Y 39 PAPPAGALLO PT 38 LIGHTHOUSE PT ALISO VIEJO, CA 92656 ALISO VIEJO, CA 92656 APN: 934-532-85 Bedrooms:

3 APN: 934-532-71 Bedrooms: Square Feet: 1,764 Bathrooms: 2Square Feet: Bathrooms: Lot size:

2,618 Lot size: Garage: GGarage: Land Use: Land Use: Year Built: 1989

2,618

Sale Date:

00/00/1996 Sale Date: 00/00/2005 GCondominium (Residential) Condominium (Residential) KOTARSKI JOHN C TR SOELAEMAN TAMMY 24 LIGHTHOUSE PT 17 LIGHTHOUSE PT ALISO VIEJO, CA 92656 ALISO VIEJO, CA 92656 APN: 934-532-66 Bedrooms:

2 APN: 934-532-54 Bedrooms: Square Feet:

1,024 Bathrooms: 2Square Feet: Bathrooms: Year Built: Lot size:

2,618 Lot size: Garage: GGarage: Land Use: Land Use: Year Built: 1989

2,618

Sale Date:

Sale Date: 00/00/2003 GCondominium (Residential) Condominium (Residential) Year Built: 00/00/2003 BUNKER WILLIAM B TR MOTLAGH PEYMAN R 36 CONCH REEF 35 CONCH REEF ALISO VIEJO, CA 92656 ALISO VIEJO, CA 92656 APN: 934-532-10 Bedrooms:

2 APN: 934-532-07 Bedrooms: Square Feet: 1,024 Bathrooms: 2Square Feet: Bathrooms: Lot size:

2,618 Lot size: Garage: GGarage: Land Use: Land Use: Year Built: 1989

2,618

Sale Date:

Sale Date: 00/00/2001 GCondominium (Residential) Condominium (Residential) Year Built: 00/00/2007 SCHROTH JILL A GREER DAVID P COTR 78 TORTUGA CAY 93 TORTUGA CAY ALISO VIEJO, CA 92656 ALISO VIEJO, CA 92656 APN: 934-533-64 Bedrooms:

3 APN: 934-533-52 Bedrooms: Square Feet: 1,568 Bathrooms: 3Square Feet: Bathrooms: Lot size:

2,618 Lot size: Garage: GGarage: Land Use: Land Use: Year Built: 1994

2,618

Sale Date:

00/00/2007 Sale Date: 00/00/2003 GCondominium (Residential) Condominium (Residential) Data Deemed Reliable, But Not Guaranteed. Copyright © 2004-2018 FIS Data Services. All Rights Reserved. All other trademarks and copyrights are the property of their respective holders. 09/19/2018 12:07:23 PM Customer Service Rep:

44. Nearby Property Owners: Agents love having a quick list of 10 nearby property owners at their fingertips! This allow invite to an open house, introduce themselves, etc.

Sample Plat Report 26. Plat Map The plat or map of the property is normally a copy of the assessors map or recorded subdivision map.

1. Assessors “BOOK” number 2. “Page” number of Assessors Book 3. Approximate lot dim (feet) 4. Lot line (solid) 5. Indicates two or more lots are assessed as one parcel (Tie Line) lot dimensions are equal to adjoining lot 7. “Parcel” number assigned to the specific propert assessor’s parcel number for this lot would be 7146-013-08. 8. Directional indicator (North/ arrow) 9. Tract number 10. Recording information of tract (Map Book & Page Reference)

How to Read Documents in a Property Profile Presented by Lisa Locke

Property Profile is a necessary part of buying and selling property... The Property Profile will provide you with a preliminary look at the financial status of a property. Prior to every listing appointment and every offer presentation a Property Profile should be ordered. There are 3 things you will need to determine: 1. Who owns the property? The property profile will specify the current owner of the property. This will take into account any quit claims or interspousal deeds signed and recorded since the property was purchased. You want to make sure that all parties on title sign the listing contract and at the time of the sale, the purchase contract. 2. Do the loans on the property exceed the sales price less closing costs? The profile includes all deeds of trust (outstanding loans) on the property. The amount of the loan is shown on the deed. Add up all the loans and ideally they should be less than the listing/sales price minus the closing costs. If they are not then the seller will need to bring money in to close the transaction. If you are taking the listing you will want to discuss this at the time you meet with the seller. If you are making an offer you definitely want to make sure the listing agent has discussed this with his or her client and the seller has the additional money necessary to close. 3. Is there a Notice of Default or Notice of Trustee Sale recorded against the property? The Property Profile also includes any Notice of Default or Notice of Trustee Sales recorded against the property. It is extremely important to know if there is anything recorded as these both have strict timelines after which time the property can be sold at auction by the bank. If you don’t notify the lender the property can be sold, even if it’s in escrow. The following pages contain copies of the documents found in a property profile with an explanation as to the important information contained therein.

Property Profile Cover Page

Agent Information

Subject Property Address and Assessor’s Parcel number

Your Title Representative

Customer Service Rep (Prepares the report)

123 CAJON ST.

Property Information Page 5.

Property Information: Site and Mailing address, APN number, Tract number, Lot number and brief legal description.

Property Characteristics: Bed, Bathroom, year built, etc.

Last sale information: Date and document number.

Assessment & Tax Information: This is the current owner’s assessed value, tax amount and status.

DAVONPORT, LISA G 123 CAJON ST. 123 CAJON ST.

Tax Roll 9. 943-135-89

123 CAJON ST, ALISO VIEJO, CA 92656-1350 123 CAJON ST, ALISO VIEJO, CA 92656

Property Information: Assessors parcel number, Site and Mail address, tract number and assessed doc number

DAVONPORT LISA G

AVFD

DELINQUENT

2654.04

100.02

ALISO VIEJO #87-12

10. Assessed Owner(s) Information: Owner’s name & Assessed value 5331.08

11. Taxes: This section you’ll see if the taxes are: PAID, OPEN or DELINQUENT. This information is important for your net sheet. 12. Tax Assessment Detail: This section will list breakdown of taxes, it will also include (in red ink) mello roos, PACE lien, etc.

Profile Summary 13. Property Address. For the property at: 123 Cajon Street Below is a summary of *CRITICAL ITEMS that may affect the sale of the above property. For specific information please refer to the attached documents. Other items that may affect the property such as: bankruptcy, IRS tax liens, states tax liens, judgments, etc., are not included. A completed Statement of Information is required for a full report of items affecting the property and the seller.

THERE ARE CURRENTLY 1 LOAN(S) ORIGINAL LOAN AMOUNT LIEN HOLDER DATE RECORDED 1st $391,500.00 INTERFIRST MORTAGE COMPANY 12/7/2016 2nd 3rd 4th 5th 6th Loans may show open and unpaid until a full reconveyance is recorded by the lender. Property Taxes: HOA Lien: Mechanics Lien: Lis Pendens: Hero Program: Notice of Solar: Reverse Mortgage: Notice Of : Foreclosure Activity:

Current Yes Yes Yes Yes Yes Yes Yes Yes

Delinquent No No No No No No No No

Foreclosure Info (If any): Notice Of Default Filed On: Notice Of Trustee Sale Filed On: Trustee Sale Date Is: Trustee Sale Number: Trustee Sale Status Phone Number:

10/27/2017 3/4/2018 4/11/2018 TGH12471-1 714-852-0779

Doc# 987645 Doc# 100784

*The above information is available through public sources as of 8/22/2018. Information provided by the vendor and public records may not always match exactly depending on how often the information is updated by each source. If you have questions in regards to this report please contact us at (888) 743-0412 This data is deemed reliable but is not guaranteed. The information contained herein is not a complete statement or representation of status of title to the property in question and no assurances are made or liability assumed as to the accuracy thereof. If you wish protection against loss with respect to the status of title, you should obtain a commitment, binder or policy of title insurance.

14. Current “Open” Deeds of trust (AKA Loans) Loans may show open and unpaid until a full reconveyance is recorder by the lender

15. Listed here are items of public record that could affect your sale and or marketability of your listing

16. Foreclosure information such as, important filing dates, sale dates and contact numbers 17. Plant Date: Date availability of public records

Sample Grant Deed Miss Lisa Davonport 123 Cajon St Aliso Viejo, Ca 92656

18. Recording Information: The name of the county and county recorder, the date and time of recordation and the recording fees.

2015000056432

1092656

99515-JD

943-135-89

19. Grantor: This identifies the party(ies) selling or transferring the real property.

Larry J. Krachey, a Single Man

Lisa G Davonport, a Single Woman

123 Cajon St., Aliso Viejo, Ca 92656

20. Grantee: This identifies the party(ies) purchasing the real property.

Larry

Sonia Jlera 6759032 2024

21. Notary: In this space, the official seal of the notary public or other authorized official must be affixed or stamped.

Sample Deed of Trust 2016000059873

22. Recording Information: The name of the county and county recorder, the date and time of recordation and the recording fees. 23. Trustor/Borrower: Party(ies) taking the loan. These are the ones which will be involved in the short sale negotiation if there is one.

109265690 10098987675435778 943-135-89

Lisa G Davonport 123 Cajon St., Aliso Viejo, Ca 92656 123 Cajon St., Aliso Viejo, Ca 92656

LISA G DAVONPORT, A SINGLE WOMAN

24. Lender: The company that originally made the loan. If the loan has been sold to another entity or investor you will need to negotiate with that entity. 25. Loan Amount: This is the original amount of the loan. It is not the current amount owed but will give you a ballpark estimate. Add the amounts from all the deeds of trust (loans) on the property and you’ll have an approximation of the amount outstanding. ** Special Note: The “Deed of Trust” form contains a total of 16 pages. For this handout, we have included page 1.

Sample Of Mechanics Lien 2017000023573

11/12/2017

A mechanics lien is a document filed by someone who performed work on the property and has yet tobe paid. The lien must be filed within 20 days of the completion of the work. After 90 days the claimant may file a Notice of Action which will on which will allow them to foreclose on the property in order to obtain the monies due them. A mechanics lien is only in effect for 6 months. At that time it expires and the claim can no longer the claimant will have to go to Civil Court to reclaim the monies due to them.

Other Samples of Liens are: ü HOA Liens ü Les Pendens (Court Proceedings) ü HERO / PACE Liens ü Notice of Solar Liens ü Reverse Mortgage

PLEASE NOTE: Property Profiles ONLY show recorded liens against the property. A property profile does NOT contain non public liens such as, child support liens, personal tax liens, etc.

Sample Of Notice of Default 2017000554412

987645-CA 943-135-89 123 CAJON ST., ALISO

10/27/2017

05182006

A Notice of Default: This document tell you that the foreclosure process has begun. This means you have a reduced time frame in which to sell the property and close escrow. Pay special attention to the date the notice was recorded as this will tell you how long you have.

30. The date the notice was recorded. The homeowner has 90 days from this date to bring the loan current or a Notice of Trustee Sale will be filed. 31. The Trustee Sale number which will be needed to reference the loan when speaking with the Trustee. 33. The amount needed to bring the loan current.

** Special Note: This Notice of Default form contains a total of 4 pages. For this handout, we have included page 1,2 & 4.

Sample Of Notice of Default, cont. 987645-CA

05182006

34. Trustee Sale number which will be needed to reference the loan when speaking with the Trustee.

36. The current holder of the note and their contact information.

37. The Trustor or Borrower on the note.

LISA G. DAVONPORT, A single woman 09/17/2015

2015000056432

** Special Note: This Notice of Default form contains a total of 4 pages. For this handout, we have included page 1,2 & 4.

Sample Of Notice of Default, cont. 987645-CA

7/15/2017

05182006

38. Trustee Sale number which will be needed to reference the loan when speaking with the Trustee.

39. The date the last payment was made. 10/24/2017

** Special Note: This Notice of Default form contains a total of 4 pages. For this handout, we have included page 1,2 & 4.

Sample Of Notice of Trustee Sale 2010000100784

03/04/2018

A Notice of Trustee Sale: The presence of this document means the property is about to be sold at auction. If you are in escrow or still have the property listed you will need to contact the trustee immediately to try to postpone the sale.

40. The date the notice was recorded. The homeowner has 21 days from this date to bring the loan current or it will go to sale at court house or address noted.

2008727

41. This will be used to check status of the sale.

LISA G. DAVONPORT, A single woman 12/07/16

2016000059873

123 CAJON ST., ALISO VIEJO, CA 92656 943-135-89

42. Here you will find, the borrower information, date and location of the sale, total monies due (including penalties), the property address, and contact information for the trustee, so you can call for status on the sale. ** Special Note: This Notice of Trustee form contains a total of 3 pages. For this handout, we have included the 1st page.

Sale Comparables Criteria Selected: Searched by Radius: 1 Mile Date Range: 3/28/2017 to 9/19/2018 Land Use: Same as Subject Area Sales Analysis Bedrooms: Baths: Lot Size: Living Area (SqFt): Sale Price: Year Built: Age:

Low 1 2 0 1,024 $410,000 1989 24

Median 3 2 2,367 1,321 $574,000 1990 28

43. Sale Comparables: We will include all properties sold within 1 mile radius and a 6 month period. Here you will find off market comps (not on MLS).

High 3 3 3,519 1,708 $645,000 1994 29

Subject Property Sale Date: 09/17/2015 2,618 SF Lot Size:

Year Built: Square Feet:

1989 1,458

Price: $/SF:

$470,000 $322

N Pool: BR/Bth: 2/2.0

Comparable Sales Data No.

Address

Date

1 24 WESTERLY ALISO VIEJO, CA 92656 Owner: APN: Legal: Land Use:

SqFt 1,291

07/30/2018

$505,000

07/25/2018

$618,000

NELSON, KURT; NELSON, NOELLE 934-507-11 Lot:1 Tract No:12392 Map Ref:MB602 PG9 Condominium (Residential)

4 74 SOUTHWIND ALISO VIEJO, CA 92656 Owner: APN: Legal: Land Use:

$/SF $406

BR/Bth Year Built 2/2

1990

Lot Size Pool Pool 2,367 SF N/A

$391

1,291

2/2

1990

2,350 SF N/A

LEGRAND, FATEMA Seller: AZIZ, PARWIN 939-206-27 Document #: 2018000277764 Tract No:3 Legal Unit:80 Map Ref:DOC91-190461 Condominium (Residential) Located approximately 0.19 miles from subject property.

3 69 MONTARA DR ALISO VIEJO, CA 92656 Owner: APN: Legal: Land Use:

Price $525,000

AUFILL, LAWRENCE A; AUFILL, DEBORAH Seller: MIYATA, TOSHIO; MIYATA, YUKO 939-206-59 Document #: 2018000330066 Subdivision:CONSISTING OF CERTAIN AIRSPACE Phase No:4 Legal Unit:107 Map Ref: Condominium (Residential) Located approximately 0.18 miles from subject property.

2 43 SOUTHWIND ALISO VIEJO, CA 92656 Owner: APN: Legal: Land Use:

09/07/2018

07/06/2018

$573,000

$467

1,321

3/2

1989

3,519 SF N/A

Seller: WRIGHT, A; WRIGHT, GAIL A Document #: 2018000272027 Located approximately 0.21 miles from subject property. $426

1,345

3/2

1990

2,350 SF N/A

WAKEFIELD, JEFFREY KIM; WAKEFIELD, Seller: ALFONSO, RAY 939-206-47 Document #: 2018000248853 Lot:3 Tract No:14099 Legal Unit:100 Map Ref:MB657 PG16-25 Condominium (Residential) Located approximately 0.19 miles from subject property.

Data Deemed Reliable, But Not Guaranteed. Copyright © 2004-2018 FIS Data Services. All Rights Reserved. All other trademarks and copyrights are the property of their respective holders. 09/19/2018 12:07:23 PM Customer Service Rep: Sandra Navarro

Nearby Property Owners BOISH LOUIS M 87 TORTUGA CAY ALISO VIEJO, CA 92656 APN: 934-533-49 Square Feet: 1,764 Year Built: 1994 Sale Date: 00/00/1994 Land Use:

Bedrooms:

2 Bathrooms: 2 Lot size: 2,618 Garage: G

Bedrooms: 2 Bathrooms: 2 Lot size: 2,618 Garage: G

Condominium (Residential)

SCHROTH JILL A 78 TORTUGA CAY ALISO VIEJO, CA 92656 APN: 934-533-64 Square Feet: 1,568 Year Built: 1994 Sale Date: 00/00/2007 Land Use:

3 2 2,618

Condominium (Residential)

BUNKER WILLIAM B TR 36 CONCH REEF ALISO VIEJO, CA 92656 APN: 934-532-10 Square Feet: 1,024 Year Built: 1989 Sale Date: 00/00/2007 Land Use:

Bedrooms: Bathrooms: Lot size: Garage:

Bedrooms:

3 Bathrooms: 3 Lot size: 2,618 Garage: G

Condominium (Residential)

Square Feet: 1,024 Year Built: 1993 Sale Date: 00/00/2006 Land Use:

Condominium (Residential)

KOTARSKI JOHN C TR 24 LIGHTHOUSE PT ALISO VIEJO, CA 92656 APN: 934-532-66 Square Feet: 1,024 Year Built: 1989 Sale Date: 00/00/2003 Land Use:

3 Bathrooms: 2 Lot size: 2,618 Garage: G

Condominium (Residential)

THIEN BOBBI L 39 PAPPAGALLO PT ALISO VIEJO, CA 92656 APN: 934-532-85 Square Feet: 1,764 Year Built: 1989 Sale Date: 00/00/1996 Land Use:

Bedrooms:

PINE CONE MANAGEMENT LLC 9 TORTUGA CAY ALISO VIEJO, CA 92656 APN: 934-533-42 Bedrooms:

Condominium (Residential)

SMITHEDAJKUL PETER Y 38 LIGHTHOUSE PT ALISO VIEJO, CA 92656 APN: 934-532-71 Square Feet: 1,024 Year Built: 1989 Sale Date: 00/00/2005 Land Use:

Bedrooms:

2 Bathrooms: 2 Lot size: 2,618 Garage: G

Bedrooms: 2 Bathrooms: 2 Lot size: 2,618 Garage: G

Condominium (Residential)

GREER DAVID P COTR 93 TORTUGA CAY ALISO VIEJO, CA 92656 APN: 934-533-52 Square Feet: 1,024 Year Built: 1994 Sale Date: 00/00/2003 Land Use:

2 2 2,618

Condominium (Residential)

MOTLAGH PEYMAN R 35 CONCH REEF ALISO VIEJO, CA 92656 APN: 934-532-07 Square Feet: 1,458 Year Built: 1989 Sale Date: 00/00/2001 Land Use:

Bedrooms: Bathrooms: Lot size: Garage:

Condominium (Residential)

SOELAEMAN TAMMY 17 LIGHTHOUSE PT ALISO VIEJO, CA 92656 APN: 934-532-54 Square Feet: 1,458 Year Built: 1989 Sale Date: 00/00/2003 Land Use:

2 Bathrooms: 2 Lot size: 2,618 Garage: G

Bedrooms:

2 Bathrooms: 2 Lot size: 2,618 Garage: G

Condominium (Residential)

44. Nearby Property Owners: Agents love having a quick list of 10 nearby property owners at their fingertips! This allow them to invite to an open house, introduce themselves, etc.

Sample Plat Report 26. Plat Map The plat or map of the property is normally a copy of the assessors map or recorded subdivision map. 1. Assessors “BOOK” number 2. “Page” number of Assessors Book 3. Approximate lot dimensions (feet) 4. Lot line (solid) 5. Indicates two or more lots are assessed as one parcel (Tie Line) 6. Indicates lot dimensions are equal to adjoining lot 7. “Parcel” number assigned to the specific property. The assessor’s parcel number for this lot would be 7146-013-08. 8. Directional indicator (North/South arrow) 9. Tract number 10. Recording information of tract (Map Book & Page Reference)

How to Read Documents in a Property Profile

Property Profile Cover Page 1. Agent Information

2. Subject Property Address and Assessor’s Parcel number

123 CAJON ST.

3. Your Title Representative / (Rep Name)