Schimpfheubach13 rndmgtconf the wisdom of technology experts final

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The wisdom of technology experts: a collaborative and IT supported approach to monitoring technological developments Dr. Sven Schimpf1, Dr. Daniel Heubach2 1

Competence Center R&D Management, Fraunhofer IAO / IAT University of Stuttgart, Nobelstrasse 12, 70569 Stuttgart, Germany. Sven.Schimpf@iao.fraunhofer.de 2

Alfred Kärcher GmbH & Co. KG,

Alfred-Kärcher-Str. 28-40, 71364 Winnenden, Germany. Daniel.Heubach@de.kaercher.com RND2013

Abstract This paper presents a new approach to monitoring technological developments within industrial organisations based on three dimensions that aim at an improved integration of the know-how of technology experts. The first of these dimensions covers a structured approach to defining relevant technology fields. The second concerns organisational roles and responsibilities that support employees in the monitoring of technologies. Finally, third dimension is the implementation of a collaborative IT tool based on a semantically enhanced wiki-system. The approach presented is tested and validated by a case study on Alfred Kärcher GmbH & Co. KG.

Keywords: Technology Monitoring, Technology Intelligence, R&D Planning, R&D Process, R&D methods, Social Software, Web 2.0

1 Schimpf, S. & Heubach, D. (2013). The wisdom of technology experts: a collaborative and IT supported approach to monitoring technological developments. Proceedings of the R&D Management Conference 2013, Manchester, UK, June 25th to 28th


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