FULLERS & 360 DISCOVERY PRODUCT MANUAL AUCKLAND CRUISES AND ISLAND TOURS Effective May 2014 - September 2016
CONTENTS
May 2013 - Sep 2015
FULLERS AND 360 DISCOVERY PRODUCT MANUAL
FULLERS QUICK REFERENCE RATES
RETAIL RATES
May 2014 / Sep 2014
Oct 2014/ Sep 2015
Oct 2015 / Sep 2016
Fullers Quick Reference Rates
Page 2
360 Discovery Quick Reference Rates
Page 3
Downtown Auckland Map
Page 4
DEVONPORT FERRY
Hauraki Gulf Map
Page 5
Biosecurity
Page 6
Adult One Way
NZD 6.00
NZD 6.50
NZD 7.00
Child One Way
NZD 3.50
NZD 4.00
NZD 4.00
FULLERS TOURISM PRODUCTS AND SERVICES
Page 7
Adult Return
NZD 11.00
NZD 11.50
NZD 12.00
Devonport
Page 8
Child Return
NZD 5.80
NZD 6.00
NZD 6.00
Fullers Harbour Cruise
Page 9
Rangitoto Island Ferry
Page 10
Adult
NZD 40.00
NZD 42.00
Rangitoto Volcanic Explorer Tour
Page 11
Child
NZD 20.00
NZD 21.00
Motutapu
Page 12
Waiheke Island Ferry
Page 13
Taste of Waiheke Tour
Page 14
Wine on Waiheke Tour
Sailing time 10 mins
FULLERS HARBOUR CRUISE
Sailing time 90 mins
RANGITOTO ISLAND FERRY
NZD 44.00
NZD 22.00
Sailing time 25 mins
Adult Return
NZD 29.00
NZD 30.00
NZD 32.00
Page 15
Child Return
NZD 14.50
NZD 15.00
NZD 16.00
Waiheke Island Explorer Tour
Page 16
RANGITOTO ISLAND VOLCANIC EXPLORER TOUR
FULLERS CHARTERS
Page 17
Adult
NZD 60.00
NZD 62.00
NZD 65.00
Cruise the Hauraki Gulf
Page 18
Child
NZD 30.00
NZD 31.00
NZD 32.50
Discover Waiheke Island
Page 19
WAIHEKE ISLAND FERRY
Fullers Charter Vessels
Page 20
Fullers Charter Vessels
Page 21
Adult Return
NZD 36.00
NZD 38.00
NZD 40.00
Fullers New Vessels
Page 22
Child Return
NZD 18.00
NZD 19.00
NZD 20.00
Tour duration 4 hrs
Sailing time 45 mins
WAIHEKE ISLAND EXPLORER TOUR
Tour duration 90 mins
360 DISCOVERY CRUISES AND TOURS
Page 23
Adult
NZD 52.00
NZD 54.00
NZD 57.00
Charters and Group Travel
Page 24
Child
NZD 26.00
NZD 27.00
NZD 28.50
360 Discovery Vessels
Page 25
Tiritiri Matangi Island
Page 26
Rotoroa Island
Page 27
Adult Wine on Waiheke
NZD 119.00
NZD 122.00
NZD 130.00
Motuihe
Page 28
Adult Taste of Waiheke
NZD 129.00
NZD 132.00
NZD 140.00
Coromandel Ferry
Page 29
Coromandel Adventures
Page 30
BOOKING AND CONTACT INFORMATION
Page 31
General Terms and Conditions
Page 32
WAIHEKE ISLAND VINEYARD TOURS
Wine on Waiheke 4.5 hrs / Taste of Waiheke 5.5 hrs
Fares are subject to change without notice. Tour prices and times are inclusive of return ferry travel. Fares include GST component of 15.0%
PAGE 1
PAGE 2
360 DISCOVERY QUICK REFERENCE RATES
May 2014 /
RETAIL RATES Sep 2014 Adult Child Adult Guided Walk Child Guided Walk
NZD 69.00 NZD 37.00 NZD 5.00 NZD 2.50
NZD 57.00 NZD 34.50 NZD 89.00 NZD 56.50 NZD 69.00 NZD 41.00
1C
C
NZD 75.00 NZD 41.00 NZD 6.00 NZD 3.00
1B
B
NZD 57.00 NZD 34.50 NZD 89.00 NZD 56.50 NZD 69.00 NZD 42.00
NZD 61.00 NZD 36.50 NZD 92.00 NZD 59.50 NZD 72.00 NZD 43.00
NZD 49.00 NZD 29.00
4 TO VIADUCT & AUCKLAND VISITOR INFORMATION CENTRE
NZD 29.00 NZD 18.50
HARBOUR INFO CENTRE
FERRY BUILDING 360 DISCOVERY TICKET OFFICE
NZD 52.00 NZD 32.00
COPTHORNE HOTEL & DOWNTOWN PARKING
Sailing time 30 mins
NZD N/A NZD N/A
1 PIER FFICE ET O TICK
HAURAKI GULF INFORMATION CENTRE
DOWNTOWN SHOPPING CENTRE
QUEEN STREET
NZD 49.00 NZD 29.00
PIER 2 TICKET OFFICE
1A
Sailing time 75 mins
MOTUIHE ISLAND Adult Return Child Return
NZD 72.00 NZD 39.00 NZD 6.00 NZD 3.00 Sailing time 120 mins
ROTOROA ISLAND Adult Return Child Return
D
Sailing time 75 mins
COROMANDEL Adult One Way Child One Way Adult Open Return Child Open Return Adult Same Day Return Child Same Day Return
Oct 2015 / Sep 2016
HARF N’S W QUEE
TIRITIRI MATANGI ISLAND
Oct 2014 / Sep 2015
DOWNTOWN AUCKLAND
BRITOMART TRANSPORT CENTRE
NZD 30.00 NZD 19.50
Downtown Auckland Ticket Office Locations Fares are subject to change without notice. Fares include GST component of 15.0%.
Fullers Pier 1 Ticket Office, Downtown Auckland Pier 2 Ticket Office, Downtown Auckland Pier 2 Kiosk, Downtown Auckland Matiatia Ticket Office, Waiheke Island Devonport Ticket Office, Devonport Wharf
360 Discovery 360 Discovery Downtown Auckland Ticket Office Pier Z Ticket Office, Gulf Harbour
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BIOSECURITY
THE HAURAKI GULF TIRITIRI MATANGI ISLAND
GREAT BARRIER ISLAND GREAT BARRIER ISLAND
N
(seasonal)
Treasure Islands Help look after the Hauraki Gulf
Inset at smaller scale
ROTOROA ISLAND WAIHEKE ISLAND
MOTUTAPU (seasonal)
COROMANDEL
RANGITOTO ISLAND DEVONPORT
Auckland’s stunning Hauraki Gulf is home to some of the rarest flora and fauna in the world, and its unique eco-system needs to be preserved if the Gulf is to remain unspoilt for future generations.
FULLERS HARBOUR CRUISE COROMANDEL
DOWNTOWN AUCKLAND
Fullers operates the following services: • • • • • • • • • • •
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FULLERS HARBOUR CRUISE WAIHEKE ISLAND (Matiatia) RANGITOTO ISLAND MOTUTAPU GREAT BARRIER ISLAND (seasonal) DEVONPORT BAYSWATER STANLEY BAY BIRKENHEAD NORTHCOTE POINT HALF MOON BAY
Inset at smaller scale
360 Discovery operates the following services: • • • •
COROMANDEL TOWN WAIHEKE ISLAND (Orapiu) ROTOROA ISLAND TIRITIRI MATANGI ISLAND
• MOTUIHE ISLAND
As a responsible operator, Fullers and 360 Discovery work very closely with the Department of Conservation and other key stakeholders, to ensure we do everything in our power to assist the ongoing Gulf conservation effort. This policy is applied across the board; from operating well maintained fuel efficient boats, to educating visitors about the importance of biosecurity measures that apply to all the islands. Before you plan your trip with Fullers and/or 360 Discovery, please take into account the following checklist: • • • • • •
Please ensure all your bags are rodent and insect free, and ensure all footwear is free of seeds and dirt. Dogs and bikes are not permitted on any of the islands. Open fires are forbidden as they can easily get out of control. Please take all your rubbish off the islands with you. Do not remove or disturb any plants or historic artefacts. Keep to the walking tracks so you don’t disturb the flora and fauna.
For passengers travelling to Tiritiri Matangi Island, please ensure your lunch is packed in a rodent proof container, preferably hard plastic. No open bags or boxes, all should be sealed/ zipped closed. Chilly bins and zipped packs are fine, open shopping bags are not. If you have any doubts or questions about your packed items, please ask sales staff or boat crew to advise. For more information on Hauraki Gulf conversation, please visit www.treasureislands.co.nz
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DEVONPORT
FULLERS TOURISM
PRODUCTS AND SERVICES DEVONPORT HARBOUR CRUISE RANGITOTO ISLAND RANGITOTO VOLCANIC EXPLORER TOUR MOTUTAPU WAIHEKE ISLAND TASTE OF WAIHEKE TOUR WINE ON WAIHEKE TOUR WAIHEKE EXPLORER TOUR
Discover this urban seaside village, only 12 minutes from Auckland. Just across the harbour from Downtown Auckland, the marine village of Devonport is one of the city’s oldest suburbs. With its picture postcard Victorian villas, pretty beaches and stylish shops, Devonport is a great place to spend a day or afternoon. Visitors can climb to the top of the distinctive volcanic cones of Mount Victoria or North Head for fantastic views across the city and nearby islands of the Hauraki Gulf. Boutique craft shops, fashion outlets and stunning local art galleries are scattered throughout central Devonport. Allow time to walk the main streets and do some window shopping. Quiet cafes and award-winning restaurants are easy to find around Devonport. Take the time to unwind with a coffee or an evening meal, and be sure to check out the local chocolate maker (Devonport Chocolates).
Duration The ferry trip takes 12 minutes. Allow at least 2 hours there, but there is plenty to do for a day.
Departure times Ferries depart approximately every half an hour (early morning and evening sailings may vary).
Departure point Pier 1, Ferry Terminal, Downtown Auckland.
Reservation/booking instructions Bookings are recommended for groups of more than 20 people.
Notes/advice Devonport is also accessible by land and one way trips can be organised as part of a wider Auckland tour.
RETAIL RATES
PAGE 1
May 2014/ Sept 2014
Oct 2014/ Sept 2015
May 2015/ Sept 2016
Adult One Way
NZD 6.00
NZD 6.50
NZD 7.00
Child One Way
NZD 3.50
NZD 4.00
NZD 4.00
Adult Return
NZD 11.00
NZD 11.50
NZD 12.00
Child Return
NZD 5.80
NZD 6.00
NZD 6.00
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RANGITOTO ISLAND FERRY
FULLERS HARBOUR CRUISE Relax on this 1½ hour tour and get a free return trip to Devonport.
Visit this unique volcanic island only 25 minutes from Auckland.
Escape the city and cruise the sparkling waters of Auckland’s beautiful harbour. Sit back, relax and let the Fullers crew look after you with full commentary during this one and a half hour harbour cruise.
The island of Rangitoto, situated in Auckland’s Hauraki Gulf, is an easy 25-minute cruise from Downtown Auckland via Devonport. This dormant volcano is possibly the most recognisable icon of the Auckland region and a ‘must do’ day out for locals and visitors alike. Visitors can freedom walk to the summit in approximately one hour, taking time to pause at lookouts along the way. Alternatively, you could book on the Volcanic Explorer Road Train tour for an easy ride to the base of the summit.
Visit the Viaduct Basin, see the harbour highlights including historic Devonport, the Auckland Harbour Bridge, Bean Rock Lighthouse, and the Devonport Naval Base. You will also have the opportunity to stop at Rangitoto Island (weather permitting), and experience its unique volcanic terrain firsthand.
Departure times from Downtown Auckland
For those who have a tight itinerary, the Fullers Harbour Cruise is the best way to experience Auckland, the City of Sails, taking in the best views of the three major Auckland icons – the Harbour Bridge, Rangitoto Island, and the Sky Tower.
Daily at 9.15am, 10.30am, and 12.15pm.
Departure times from Rangitoto Wharf (off island) October - April: Mon-Fri at 12.45pm, 3.30pm; Sat, Sun and Public Holidays at 12.45pm, 3.45pm and 5.00pm.
The cruise includes full onboard commentary, morning or afternoon tea and a FREE return ferry ticket to Devonport, so passengers can visit this wonderful seaside village at their leisure.
May - September: Mon-Fri at 12.45pm and 3.30pm; Sat, Sun and Public Holidays at 12.45pm and 4.00pm.
Departure location
Departure times
Pier 2, Ferry Terminal, 99 Quay Street, Downtown Auckland. Sailings travel via Devon ort Ferry Terminal (except 10.30am service).
Departs daily at 10.30am and 1.30pm.
Maximum numbers 240 Passengers.
Reservations/booking instructions
Full bar and café facilities.
Bookings recommended for groups of 20 or more. No sailings on Christmas Day.
Departure location
Notes/advice
On board services
No shops are located on the island and it’s advised that passengers take food and drink with them. A great range of food and beverages can be purchased onboard the vessel including sandwiches, muffins and cold drinks suitable for a picnic lunch.
Pier 2, Ferry Terminal, 99 Quay Street, Downtown Auckland.
Cruise time 1.5 hours.
Reservations/booking instructions Bookings are recommended. No sailings on Christmas Day.
IMPORTANT NOTICE: Rangitoto Wharf Closure
RETAIL RATES May 2014/ Sept 2014
Oct 2014/ Sept 2015
May 2015/ Sept 2016
Adult
NZD 40.00
NZD 42.00
NZD 44.00
Please be advised that Rangitoto Wharf will be closed for reconstruction from approximately 21 May 2014 until approximately 5 August 2014. Dates may vary due to weather and construction.
Child
NZD 20.00
NZD 21.00
NZD 22.00
During this time the following changes will take place: • All Rangitoto Island sailings will travel to/from Islington Bay Wharf.
RETAIL RATES May 2014/ Sept 2014
Oct 2014/ Sept 2015
May 2015/ Sept 2016
Adult Return
NZD 29.00
NZD 30.00
NZD 32.00
Child Return
NZD 14.50
NZD 15.00
NZD 16.00
• The Rangitoto Island Volcanic Explorer Tour will only operate at 9.15am (Monday - Sunday). • The Fullers Harbour Cruise will not stop at Rangitoto Island during this closure.
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RANGITOTO VOLCANIC EXPLORER TOUR
MOTUTAPU
Learn about the island’s fiery past on this fascinating guided tour.
Just a ferry ride away from Downtown Auckland lies the legendary island of Motutapu.
Hop aboard this 4WD tour and learn about Rangitoto’s fiery past. Journey through the largest Pohutukawa forest in the world, a treasured fern glen and rugged lava terrain as you make your way to the base of the summit of Rangitoto. From there it’s a 900-metre walk along a scenic boardwalk to the top. Here you’ll be rewarded with 360-degree views of Auckland City and the islands of the Hauraki Gulf. Your guide will accompany you back to the road train to continue the commentated tour, taking in the western side of the island and back to your return sailing.
Motutapu, which means Sacred Island, has a history that dates back centuries and is much older than its neighbour, Rangitoto Island. The island is home to farmland, scenic walking tracks, World War II gun emplacements and spectacular views of the Hauraki Gulf. Motutapu is currently undergoing a 50 year conservation project. Rangitoto and Motutapu are both pest-free islands. They are sanctuaries for our native wildlife. Motutapu is a walker’s dream. There are easy walks over pastures that connect easily to many places of interest, and command 360 degree views of the Gulf.
Departure times from Downtown Auckland October - April: Departs daily 9:15am and 12:15pm May - September: Departs Monday- Friday 12:15pm only; Sat/ Sun and Public Holidays 9.15am and 12.15pm.
During WWII, Motutapu played a key role in Auckland’s coastal defense against enemy invasion. Gun emplacements, military tunnels and bunkers from this time still remain and are a must see on the island.
Departure times from Rangitoto Wharf (off Island) October - April: Daily at 12.45pm and 3.30pm; Sat, Sun and Public Holidays at 12.45pm and 3.45pm.
Departure times to and from Downtown Auckland to Rangitoto Island.
May - September: Mon-Fri at 3.30pm; Sat, Sun and Public Holidays at 4.00pm.
Please refer to our website fullers.co.nz for sailing dates and fare information.
Tour includes
Departure location
Return Rangitoto ferry and fully commentated 2 hour guided 4WD road train tour.
Pier 2, Ferry Terminal, 99 Quay Street, Downtown Auckland. Sailings travel via Devonport Ferry Terminal (except 10.30am service).
Maximum numbers for Rangitoto Island Volcanic Explorer Tour. 48 Passengers each sailing.
Reservations/booking instructions
Departure location
Bookings recommended for groups of 20 or more. No sailings on Christmas Day.
Pier 2, Ferry Terminal, 99 Quay Street, Downtown Auckland. Sailings travel via Devonport Ferry Terminal.
Notes/advice
Reservations/booking instructions
No shops are located on the island and it’s advised that passengers take food and drink with them. A great range of food and beverages can be purchased onboard the vessel including sandwiches, muffins and cold drinks suitable for a picnic lunch.
Bookings for the Volcanic Explorer Tour are essential. No tours on Christmas Day.
Notes/advice No shops are located on the island so passengers must take food and drink with them, or food and beverages can be purchased s optional and some passengers may choose to stay and enjoy the view from the base of the summit.
RETAIL RATES (including ferry) May 2014/ Sept 2014
Oct 2014/ Sept 2015
May 2015/ Sept 2016
Adult
NZD 60.00
NZD 62.00
NZD 65.00
Child
NZD 30.00
NZD 31.00
NZD 32.50
IMPORTANT NOTICE: Rangitoto Wharf Closure Please be advised that Rangitoto Wharf will be closed for reconstruction from approximately 21 May 2014 until approximately 5 August 2014. Dates may vary due to weather and construction. During this time The Volcanic Explorer will only operate at 9.15am (Monday - Sunday).
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WAIHEKE ISLAND FERRY
TASTE OF WAIHEKE TOUR
Discover vineyards, beaches, coastal walkways and secluded bays.
Sample locally produced Waiheke food and wine on this tour.
Waiheke Island boasts 92 square kilometres of sandy beaches, vineyards, native bush settings, pristine coastline, olive groves and laid-back seaside villages, and is only a 40 minutes cruise away from Downtown Auckland.
On arrival at the island you’ll be greeted by your tour driver and taken first to Stonyridge Vineyard for a tour and tastings, plus a scrumptious light lunch. You’ll then depart to the award winning Rangihoua Estate for olive tasting, followed by a stop at Wild on Waiheke, which offers optional beer tasting as well as wine. Here, you’ll also get to sample locally produced olive oils and preserves. The tour concludes with tastings at the beautiful Mudbrick Vineyard while enjoying stunning views over the Hauraki Gulf.
There is so much to see, do and explore. Try sea kayaking, zip-lining, mountain biking or take a scenic coastal walk. Be introduced to the island on the Fullers Waiheke Explorer Tour or indulge in one of the Fullers Waiheke vineyard tours. With a large variety of accommodation available, the island is a superb holiday destination or day outing.
On conclusion of the tour, discover the island further on scheduled public bus services.
Departure times Fullers travels to Waiheke Island up to 20 times a day. For a full list of sailing times, please visit our website fullers.co.nz. Timetable is subject to some seasonal changes.
Departure times
Onboard services
Tour bus and guide meets passengers at Matiatia Wharf. Tour returns to the wharf to allow passengers to depart on the 4.00pm sailing back to Auckland. Alternatively, passengers may stay on the island and return at their leisure.
October – April: 11.00am daily. May – September: 11.00am, Wednesday to Sunday.
Café and full bar facilities are available on the vessels, providing a selection of New Zealand beers and wines. A great selection of snack food, hot and cold drinks are also available to enjoy as you cruise through the scenic Hauraki Gulf.
Tour includes Open Waiheke return ferry ticket, guided tour of three vineyards; Stonyridge, Wild on Waiheke and Mudbrick, all tastings, a light lunch at Stonyridge and olive oil tastings at Rangihoua Estate.
Departure location Pier 2, Ferry Terminal, 99 Quay Street, Downtown Auckland. Some sailings travel via Devonport allowing passengers to embark, or disembark on the return journey at the Devonport Ferry Terminal.
Maximum numbers 36 Passengers. For larger group numbers or private groups, customised itineraries can be arranged. Please contact our reservations team on 09 367 9111 for assistance.
Arrival on Waiheke Island All Fullers ferries arrive at Matiatia Wharf on Waiheke Island and are met by bus services to most parts of the island.
Departure location
Cruise time
Pier 2, Ferry Terminal, 99 Quay Street, Downtown Auckland
Approximately 40 minutes each way direct, or 45 minutes via Devonport on a high speed catamaran.
Reservations/booking instructions
Reservations/booking instructions
Bookings for the Taste of Waiheke Tour are essential. No tours on Christmas Day, ANZAC DAY and Good Friday.
Reserved seating is not available on the ferry, so bookings are not essential for small groups. Passengers with an approved agent’s voucher are requested to arrive 30 minutes prior to sailing. Bookings are recommended for groups of more than 10.
Please note: Vineyards on this tour may change without notice. Tour is not suitable for children.
RETAIL RATES RETAIL RATES
PAGE 13
May 2014/ Sept 2014
Oct 2014/ Sept 2015
May 2015/ Sept 2016
Adult Return
NZD 36.00
NZD 38.00
NZD 40.00
Child Return
NZD 18.00
NZD 19.00
NZD 20.00
Adult
May 2014/ Sept 2014
Oct 2014/ Sept 2015
May 2015/ Sept 2016
NZD 129.00
NZD 132.00
NZD 140.00
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WINE ON WAIHEKE TOUR
WAIHEKE ISLAND EXPLORER TOUR
Enjoy premium wine tastings at the island’s finest vineyards.
See the best of Waiheke Island on this 1½ hour guided tour.
This deluxe vineyard tour combines world-class wine with the beautiful surroundings of Waiheke Island.
Be introduced to Waiheke Island on the Fullers Waiheke Explorer Tour – a picturesque 40-minute boat trip followed by a 1.5 hour scenic highlights tour of Waiheke’s stunning locations. Cruise to Waiheke through the glorious Hauraki Gulf and on arrival you’ll be met by an experienced guide who will give you a taste of the views, culture and history that make up the diverse island of Waiheke.
On arrival to the island you’ll be greeted by your tour bus driver who will transport you to the picturesque Mudbrick Vineyard where you will enjoy premium wine tastings. Next, you’ll travel to The Goldie Room, Waiheke’s first and most well-established vineyard . Here you will experience tastings and a plate of nibbles.
On conclusion of the tour, discover the island further on scheduled public bus services.
Last stop, with further tastings of 5-star quality wines, is Te Whau Vineyard, acclaimed for its restaurant as well as stunning views and outstanding architecture.
Departure times
On conclusion of the tour, discover the island further on scheduled public bus services.
Tour includes
10.00am, 11.00am and 12.00 noon daily.
Open return ferry ticket, fully commentated 1.5 hour guided bus tour of Waiheke Island.
Departure times October – April: 1.00pm daily. May – September: 1.00pm, Wednesday to Sunday.
Maximum numbers 45 Passengers. For larger group numbers, private or additional tours can be arranged. Please contact our reservations team on 09 367 9111 for assistance.
Tour bus and guide meets passengers at Matiatia Wharf. Tour returns to the wharf to allow passengers to depart on the 4:45pm. (5.00pm on Sat, Sun and Public Holidays) sailing back to Auckland. Alternatively, passengers may stay on the island and return at their leisure.
Departure location Pier 2, Ferry Terminal, 99 Quay Street, Downtown Auckland.
Tour includes
Reservations/booking instructions
Open Waiheke return ferry ticket, premium wine tastings and tours at Mudbrick, The Goldie Room and Te Whau vineyards and nibbles.
Bookings for the Waiheke Island Explorer Tour are essential.No tours on Christmas Day.
Maximum numbers 20 Passengers. For larger group numbers or private groups, customised itineraries can be arranged. Please contact our reservations team on 09 367 9111 for assistance.
Departure location Pier 2, Ferry Terminal, Quay Street, Downtown Auckland.
Reservations/booking instructions Bookings for the Wine on Waiheke Tour are essential. No tours on Christmas Day, ANZAC DAY and Good Friday. Please note: Vineyards on this tour may change without notice. Tour is not suitable for children.
RETAIL RATES Adult
PAGE 15
May 2014/ Sept 2014
Oct 2014/ Sept 2015
May 2015/ Sept 2016
NZD 119.00
NZD 122.00
NZD 130.00
RETAIL RATES May 2014/ Sept 2014
Oct 2014/ Sept 2015
May 2015/ Sept 2016
Adult
NZD 52.00
NZD 54.00
NZD 57.00
Child
NZD 26.00
NZD 27.00
NZD 28.50
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Cruise the Hauraki Gulf
FULLERS
Charters
Cast off from Auckland’s CBD and venture out to explore the stunning Hauraki Gulf. Fullers has exclusive charter vessel options to suit groups of 40 to 650. With the largest fleet of fully licensed vessels on Auckland’s harbour, we can tailor make your event on the water to be one to remember.
Harbour cruises Relax and take in the views of Auckland City with a private harbour cruise. We can cater for all types of experiences from gala dinners, spectator cruises for yachting regattas to sunset cruises and celebrations. A wide range of catering and entertainment options are available with menus to suit all occasions and budgets. On- board catering can include BBQ’S, buffets, canapés or even a high tea on the high seas.
Private island transfers Our fast and efficient fleet can transport your group to your preferred destination in the Hauraki Gulf, with flexible departure times to fit with your itinerary. Rangitoto, Motutapu, Devonport and Waiheke Island are just some of the destinations we can cruise to all within easy reach of Auckland City.
Facilities onboard include: • Air conditioning. • Sound systems with microphone facilities. • Licensed bars. • Flat screen televisions with media options. • Dance-floor and area for DJ/band. • Open viewing decks.
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WAIHEKE BUS COMPANY Discover Waiheke Island with the Fullers owned Waiheke Bus Company.
Discover Waiheke Island
FULLERS Charter Vessels Fullers has been the leading ferry operator in Auckland for over 20 years and offers a range of ferry trips, tours and charters around Auckland Harbour and the islands of the Hauraki Gulf. Fullers operates a diverse fleet of 11 unique vessels.
Fullers also owns and operates the Waiheke Bus Company, which runs bus services to and from all Fullers ferry arrivals and departures on the island.
With a fleet of 20-47 seater tour buses complete with local knowledgeable local drivers, Fullers can offer the complete Waiheke transport package. Private wine and island tour packages for groups of 15 to 300 are our specialty. Itineraries can be tailored to suit your group. Options can also include beer and olive oil tasting along with the varied activities and attractions this paradise island has to offer.
Please call or e-mail our friendly groups and charters team to find out how we can help you plan your next event. Phone: 09 367 9111 E-mail: charters@fullers.co.nz
Superflyte • Max 651 passengers • Two licensed bars • Air conditioning • Sound system with CD • Microphone facilities • 16 TV monitors (10 on lower deck and 6 on upper deck)
• Max 208 passengers • Licensed bar • 2 television monitors • Sound system with CD • Microphone facilities
Seaflyte PAGE 19
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FULLERS New Vessels
FULLERS Charter Vessels
Te Kotuku
Adventurer • • • • • •
Max 246 passengers Licensed bar DVD/CD player 13 Televisions monitors Microphone facilities Air conditioning
• • • • •
• • • • •
Max 340 passengers Licensed bar DVD/CD player Microphone facilities Air conditioning
Max 196 passengers Licensed bar Sound system with CD/DVD Microphone facilities 5 television monitors
• • • • • •
Max 197 passengers Licensed bar DVD/CD player 5 Televisions monitors Microphone facilities Air conditioning
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Wanderer
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Takahe-
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360 DISCOVERY
CRUISES AND TOURS TIRITIRI MATANGI ISLAND - WILDLIFE SANCTUARY COROMANDEL FERRY - COASTAL TOWNSHIP COROMANDEL TOURS - SCENIC AND ADVENTURE TOURS ROTOROA ISLAND - ISLAND SANCTUARY
CHARTERS AND GROUP TRAVEL There’s no better way to take in Auckland’s stunning coastal scenery than by booking a private charter with 360 Discovery. Our exclusive charter boat options offer an excellent way to celebrate or host an event. Whatever the size of your group and whatever your event requirements, we’re happy to tailor-make experiences and packages to suit you.
Whatever your occasion... • • • • • •
Christmas parties Corporate functions Product launches School trips Birthday parties Wedding anniversaries
Whatever your boat…
We’ll assign a vessel to suit your needs, but if you have a special vessel request, let us know and we’ll do our best to accommodate you.
Wherever you want to go… Cruise to your choice of destination in the stunning Hauraki Gulf Marine Park including Tiritiri Matangi Island, Coromandel Town, Motuihe Island, Rotoroa Island, Great Barrier Island, Motutapu Island , Rangitoto Island, Kawau Island…
Whatever your catering needs… All our charter vessels are licensed with full bar facilities, and a wide range of catering options is available. We’ll provide a fantastic selection of menus for you to choose and tailor to your requirements, from canapés to light lunches, barbeques to buffets.
Whatever it takes… With 360 Discovery Cruises, you can ensure that your event will be well catered for and seamlessly organised.
For visitors wanting to experience Auckland’s beautiful harbour and Hauraki Gulf, 360 Discovery offers a range of cruises. 360 Discovery has the exclusive rights, from the Department of Conservation, to take visitors to the world-renowned island bird and wildlife sanctuary of Tiritiri Matangi and operates a service to Rotoroa Island and Motuihe Island . We also operate a service between Auckland and Coromandel with connections from the wharf with local tour and activity operators.
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GET A QUOTE! Please call or e-mail our friendly groups and charters team to find out how we can help you plan your next event. Phone: +64 09 367 9165 E-mail: charters@360discovery.co.nz
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360 DISCOVERY VESSELS Ideally suited for day trippers and groups, 360 Discovery Cruises are a popular choice for tourists, school and corporate groups. With modern, well-maintained high speed catamarans, the 360 Discovery vessels are able to cater for up to 274 guests per sailing.
TIRITIRI MATANGI ISLAND World renowned bird sanctuary... Surrender your senses to the beauty and magic of Tiritiri Matangi Island, situated in the Hauraki Gulf and only a 75 minute ferry trip from Auckland (via Gulf Harbour). From the moment you step onto the island to the moment you leave, you will be entranced by the serenade of gentle birdsong and the lush native bush. Tiritiri Matangi is one of the world’s most successful volunteer conservation projects. It has been re-vegetated with around 300,000 native trees and consequently 12 of New Zealand’s endangered birds and three reptile species have been re-introduced. Experience a guided walk provided by the supporters of Tiritiri Matangi.
Departure times from Downtown Auckland
Every Wednesday to Sunday (including public holidays) – 9am. Pier 4, Ferry Terminal, 139 Quay Street, Downtown Auckland
DISCOVERY I
TIRI KAT • • • • • •
Max 274 passengers PA system available Licensed bar 3 levels Dance floor (on lower deck) Seats available at tables: 88 (lower cabin) 40 (upper cabin)
• • • • • •
Max 199 passengers PA system available Licensed bar 2 levels Jukebox (on lower deck) Seats available at tables: 40 (lower cabin) 4 (upper cabin)
Ideal for group/school transfers, product launches; harbour cruises, intimate cocktail functions or intimate party cruises.
Departure times from Tiritiri Matangi Island
Every Wednesday to Sunday (including public holidays) – 3.30pm.
Departure location
Pier 4, Ferry Terminal, 139 Quay Street, Downtown Auckland - 9am.
Reservations/Booking instructions
Bookings are essential to avoid disappointment. Under biosecurity regulations, 360 Discovery can only accommodate 170 passengers maximum per visit.This service does not operate on Christmas Day. Check in on the day of your trip is 30 minutes prior departure. Times are approximate and may vary according to weather conditions.
Notes/advice
Please bring suitable walking shoes, a light rain jacket, sun-screen, hat, towel and swimwear. The Visitor Centre on the island offers complimentary tea or coffee. The island shop has cold drinks, gifts, clothing, books and island mementos. No bicycles are allowed on the island.
DISCOVERY III
DISCOVERY II • • • • • •
Max 127 passengers Public address system available Licensed bar 2 levels Air conditioning Seats available at tables: 12 (lower cabin)
Ideal for small group transfers; harbour cruises
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• • • • •
Max 160 passengers Public address system available Licensed bar 2 levels Seats available at tables: 42 (lower cabin)
RETAIL RATES May 2014/ Sept 2014
Oct 2014/ Sept 2015
Oct 2015/ Sept 2016
Adult
NZD 69.00
NZD 72.00
NZD 75.00
Child
NZD 37.00
NZD 39.00
NZD 41.00
Adult guided walk
NZD 5.00
NZD 6.00
NZD 6.00
Child guided walk
NZD 2.50
NZD 3.00
NZD 3.00
Ideal for group/school transfers, product launches; harbour cruises, intimate cocktail functions or intimate party cruises.
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ROTOROA ISLAND
MOTUIHE ISLAND
An island apart...
Discover paradise...
Just over an hour from Auckland, Rotoroa Island combines a rich social history with beautiful beaches, walking trails, heritage buildings, art, boutique accommodation, a wildlife sanctuary and an award-winning museum.
Motuihe is an island paradise on Auckland’s doorstep. Showcasing two magnificent white sand beaches, breath-taking landscapes and pastures, and exquisite views of Auckland, this island is truly a heavenly day out. Perfect for day trips, picnics, swimming and sunbathing.
Opened to the public in 2011, the island was formerly a Salvation Army addiction treatment centre, initially a jail and finally a facility for recovery. This legacy of salvation is being continued today through a partnership with Auckland Zoo that will see up to 20 species of endangered native animal released on Rotoroa over the next 10 years. The first animal releases will occur in late 2014.
Motuihe flourishes with native flora and rare and endangered birdlife thanks to the restoration efforts of the Motuihe Trust and Department of Conservation. Its colourful history of Maori and European influences, remnants of pa sites, European farming settlements, prisoner of war camps, and ruins from the old naval base can also be freely explored. Set up camp and lay under the stars for the night. Campsites can be booked through the Department of Conservation.
Rotoroa is open for day trips, weekend stays, events and corporate meetings. It has three self-contained holiday homes and a boutique hostel.
Departing Timetable Auckland 26 Dec - 2nd Sunday in January 8.45am
Departs Auckland: Pier 4, Quay Street Ferry ride duration: 75 minutes each way
Winter (May - late Oct)
M -
T -
W -
S
S
-
-
•
•
Prices
•
•
Adult/Senior $28.00
•
•
Child (5-15 years)
$17.50
Family (2 adults + 2 children)
$73.50
• - • • Public Holidays operate on a Sunday timetable. No services on Christmas Day. Summer (Boxing Day - Early Feb) • • • • • -
•
-
8.45am
F
Spring (Late Oct - Christmas) -
Autumn (Early Feb - May)
Auckland Anniversary weekend & Waitangi Day
T
•
•
•
•
Departing Motuihe 3.30pm 3.30pm
Return Ferry (departing Auckland)
•Denotes day of travel
Departure location
Departure location
Pier 4, Ferry Terminal, Quay Street, Downtown Auckland.
Pier 4, Ferry Terminal, Quay Street, Downtown Auckland.
Reservations/Booking instructions
Reservations/Booking instructions
Bookings are essential to avoid disappointment. Check in on the day of your trip is 30 minutes prior departure. Times are approximate and may vary according to weather conditions.
Bookings are essential to avoid disappointment. Check in on the day of your trip is 30 minutes prior departure. Times are approximate and may vary according to weather conditions.
Notes/advice
Notes/advice
Please bring along a packed lunch (no food can be purchased on the island), suitable walking shoes, light rain jacket, sun-screen, hat, towel and swimwear. This service does not operate on Christmas Day.
Please bring along a packed lunch (no food can be purchased on the island), suitable walking shoes, light rain jacket, sun-screen, hat, towel and swimwear.
RETAIL RATES
RETAIL RATES
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May 2014/ Sept 2014
Oct 2014/ Sept 2015
Oct 2015/ Sept 2016
Adult
NZD 49.00
NZD 49.00
NZD 52.00
Child
NZD 29.00
NZD 29.00
NZD 32.00
May 2014/ Sept 2014
Oct 2014/ Sept 2015
Oct 2015/ Sept 2016
Adult
NZD 28.00
NZD 29.00
NZD 30.00
Child
NZD 17.50
NZD 18.50
NZD 19.50
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COROMANDEL FERRY
COROMANDEL ADVENTURES
Coastal Township...
Coromandel Town Tours
With its unique character, relaxed, laid-back lifestyle and spectacular natural surrounds, the Coromandel Peninsula offers attractions to suit all. Highlights include pristine golden beaches, such as New Chums and Hot Water Beach, the famous Driving Creek Railway and Potteries, an extremely attractive landscape for adventure-seekers including popular walking tracks and cycle routes and a stunning coastline ideal for fishing, boat trips and kayaking and plenty of friendly Coro-style cafes, bars and restaurants offering fresh local seafood.
A 2-hour ferry ride from Auckland with 360 Discovery Cruises, including a short bus ride, brings you to Coromandel Town. The region is famous for its rich gold-mining history, pristine beaches, native forest and laid-back holiday destinations. Pick your pace – with adventure activities and attractions aplenty to relaxing walks, natural hot springs and every type of accommodation on offer. 360 Discovery Cruises are met at Hannaford’s wharf by Coromandel Adventures who operate a range of half day and day tour options:
Catch a ferry from Downtown Auckland and take a relaxing 2 hour cruise through the Hauraki Gulf to Hannaford’s Wharf, close to Coromandel Town. Spend a few days enjoying the region, or simply cruise there and back in a day. A bus meets all arriving and departing ferries providing a shuttle to/from the centre of Coromandel Town. A choice of bus tours and shuttle services are also available.
(Weekdays and weekends) Scenic drive and Guided Walk Driving Creek Railway The Waterworks
Activities
Half Day Tours
COROMANDEL ADVENTURES EXPLORER TOUR COMBO
Departs Auckland: Pier 4, Quay Street Ferry ride duration: 75 minutes each way
M
T
W
T
F
Public Holidays on a Sunday timetable. No services on- Christmas• Day. Winter (May - lateoperate Oct) - - -
Spring (Late Oct - Christmas) -
S
S
•
•
•
-
•
•
•
•
Summer (Boxing Day - Early Feb) • •
•
•
•
•
•
Autumn (Early Feb - May)
-
•
•
•
•
-
•
(Saturday, Sunday and public holidays only) Option 1: Driving Creek Railway* + Scenic Drive & Guided Walk COMBO. Option 2: The Waterworks* + Scenic Drive & Guided Walk COMBO *Admission to attraction not included.
•Denotes day of travel.
COROMANDEL ADVENTURES - BEACH TOURS
Reservations/Booking instructions
Whangapoua Beach OR Kuaotunu Beach OR New Chums Beach
Bookings are essential to avoid disappointment. Check in on the day of your trip is 30 minutes prior departure. Times are approximate and may vary according to weather conditions.
1 Day Tours COROMANDEL ADVENTURES OVERNIGHT and EXTENDED TOURS (Not available for same day return) Cathedral Cove & Hot Water Beach Express Coromandel Coastal Walkway Northern Escape Sunset Tour
Reservations/Booking instructions
Bookings are essential to avoid disappointment. Please contact 360 Discovery at info@360discovery.co.nz or on 09 307 8005.
RETAIL RATES
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May 2014/ Sept 2014
Oct 2014/ Sept 2015
Oct 2015/ Sept 2016
Adult One Way
NZD 57.00
NZD 57.00
NZD 61.00
Child One Way
NZD 34.50
NZD 34.50
NZD 36.50
Adult Open Return
NZD 89.00
NZD 89.00
NZD 92.00
Child Open Return
NZD 56.50
NZD 56.50
NZD 59.50
Adult Same Day Return
NZD 69.00
NZD 69.00
NZD 72.00
Child Same Day Return
NZD 41.00
NZD 42.00
NZD 43.00
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BOOKING & CONTACT INFORMATION
GENERAL TERMS AND CONDITIONS GENERAL TERMS AND CONDITIONS
Reservations can be made via: FULLERS
360 DISCOVERY
Phone on (+64 9) 367 9111 – Dial “0” as soon as the voice system commences and you will be transferred directly to a member of the reservations team. Fax to (+64 9) 367 9148 Email: enquiries@fullers.co.nz
Phone on (+64 9) 367 9174 agent priority line Fax to (+64 9) 307 3962 Email: info@360discovery.co.nz
Hours of operation for the Reservation Centres: FULLERS
360 DISCOVERY
Summer Monday – Friday: 7.30am – 6.30pm Saturday – Sunday & Public Holidays: 8.00am – 5.00pm
Summer Monday – Sunday: Friday:
Winter Monday – Friday: 8.00am – 6.00pm Saturday – Sunday & Public Holidays: 8.00am – 4.00pm
Winter Monday – Friday: 8.00am – 5.00pm Saturday – Sunday & Public Holidays: 8.00am – 5.00pm
•
All vessels, sailings and itineraries are subject to change at the Company’s discretion for reasons of weather conditions, sea states and/or for operational requirements. Fullers/360 Discovery will not be liable for any consequential losses or additional costs incurred as a result of cancellation.
•
Tickets are refundable in the event that Fullers/360 Discovery cancels the service.
•
Every passenger must have a valid ticket to travel. If a ticket is lost, stolen, defaced or mutilated, a replacement ticket must be purchased before the passenger can travel.
•
Passengers may be subject to ticket audits at anytime, and all tickets and passes for travel remain the property of Fullers/360 Discovery.
•
All payments are to be made in New Zealand dollars and must include payment for any bank charges occurred. All retail prices are in $NZD and include GST (15%). Prices are subject to change without notice.
•
All tickets must be used in accordance with the applicable period or any conditions printed on them and with these and any other applicable terms and conditions. Reservations are required for the following services.
• 8.00am – 7.00pm 8.00am – 6.30pm
Voicemail and interactive phone system are in operation 24 hours.
IMPORTANT NOTE:
All F.I.T. and group vouchers MUST be presented at ticket offices either located at Pier 1 or Pier 2 for Fullers, or at Pier 4 for 360 Discovery, and exchanged for tickets no later than 30 minutes prior to sailing. For requests other than that outlined in this rates document or other special arrangements, please contact a member of our experienced reservations team who will handle any of your enquiries.
All reservations and enquiries:
FULLERS Harbour Cruise, R angitoto Volcanic Explorer Tour, Waiheke Explorer Tour, Wine on Waiheke Tour and Taste of Waiheke Tour.
360 DISCOVERY Tiritiri Matangi Island, Coromandel, Rotoroa Island and Motuihe Island. •
Tickets for these services may be transferred or refunded up to 48 hours prior to date of travel (except for Tiritiri Matangi Island). No refunds will be given for cancellations within 48 hours of travel date. Passengers must travel on the date that has been booked with tickets displaying the correct date of travel.
•
A deposit may be requested to confirm your reservation or booking for a charter or large group in which case it will be a non-refundable payment. Payment of a deposit forms part of the final payment and means you have read and accepted these Terms and Conditions of Sale and Travel.
•
Fullers/360 Discovery may sell services of other operators who are not connected with the Company and whose operations are outside the control of the Company. Fullers/360 Discovery accept no responsibility or liability for the service provided by those operators except as required by law.
Fullers Reservations Team
360 Discovery Reservations Team
•
Ph: Fax: Email:
Ph: Fax: Email:
If a passenger is using a Fullers/360 Discovery service for business purposes the provisions of the Consumer Guarantees Act 1993 shall not apply.
•
The Master of the vessel reserves the right to refuse any person access on any sailing for any reason including any person who is unruly in behaviour, unfit to travel, is likely to cause distress or discomfort to other passengers or has previously engaged in any unlawful activities affecting the Company. The Master may also require any person to leave the vessel.
•
Adults are responsible for the behaviour of accompanying children in their care or under their supervision.
•
The Master of the vessel has the right to refuse access on any sailing to any passenger carrying any noxious plant or animal pest. The Master has the right to inspect the contents of any passenger’s luggage or freight for any noxious plant or animal pest on any service whose destination is part of the Department of Conservation Estate.
•
Smoking is not permitted on any of Fullers/360 Discovery vessels, licensed areas or areas under the control of Fullers/360 Discovery. (Charters exempt).
•
Fullers/360 Discovery vessels are premises licensed to sell alcoholic beverages. Only alcohol purchased on board may be consumed on the vessel. Those violating this condition may be asked to surrender their alcohol until the completion of their journey.
•
Copies of the Terms and Conditions of Sale and Travel are available from any Fullers/360 Discovery Ticket Office.
•
These Terms and Conditions of Sale and Travel are subject to New Zealand Law.
(+64 9) 367 9111 (+64 9) 367 9148 enquiries@fullers.co.nz
Account enquiries
Account enquiries
Contact person: Cecilia Li Ph: (+64 9) 367 9139 Fax: (+64 9) 367 9105 Email: ar@fullers.co.nz
Contact person: Ph: Fax: Email:
Sales enquiries
Sales enquiries
Contact person: Ph: Fax: Email:
Brett Warman (+64 9) 367 9115 (+64 9) 367 9148 brett.warman@fullers.co.nz
Contact person: Ph: Fax: Email:
Postal address
Postal address
Fullers Group Ltd. P.O. Box 1346 Auckland 1140 New Zealand
360 Discovery Ltd. P.O. Box 1346 Auckland 1140 New Zealand
Physical address
Physical address
Fullers Group Ltd. Pier 1, Auckland Ferry Terminal 99 Quay Street Downtown Auckland
360 Discovery Ltd. Pier 4, 139 Quay St Downtown Auckland New Zealand
(+64 9) 367 9174 agent priority line (+64 9) 307 3962 info@360discovery.co.nz
Cecilia Li (+64 9) 367 9139 (+64 9) 367 9105 ar@fullers.co.nz
Brett Warman (+64 9) 367 9115 (+64 9) 367 9148 brett.warman@fullers.co.nz
AGE ENTITLEMENT AGE
FARE TO BE PAID
Under 5s 5 – 15 years inclusive 16 – 65 years inclusive 65 years and over
Infant (No charge on boat portion) Child Adult Senior
PUBLIC HOLIDAYS
Fullers operates its Sunday timetable for all services on all Public Holidays except Christmas Day. Limited services are operated on Christmas Day. For details of these services, please contact Fullers. Tiritiri Matangi Island, Coromandel and Rotoroa Island operate on a Sunday timetable on public holidays. 360 Discovery do not operate any services on Christmas Day. Services to Please contact 360 Discovery or visit 360discovery.co.nz for more information.
F.O.C. POLICY
For every 15 paying passengers, the 16th passenger travels free of charge, to a maximum of three FOC ferry travel tickets per group.This excludes any additional operator product included in any group customised itinerary, e.g. Bus Charter Bookings, Vineyard tours and tastings on Waiheke Island. PAGE 31
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PRINTED MAY 2014 PAGE