NEWS ISSUE 5
G4S Values in Action On a daily basis G4S security personnel save lives, prevent robberies, save individuals from harm, protect customer assets and place themselves at risk to protect our customers and the public. For this edition of the G4S Newsletter, we would like to highlight members who live our values each and every day.
INTEGRITY Jesse Borg Security Guard Client: WalMart “I work as a cashier at Napanee Walmart and I would like to express my gratitude for the security guards that are now at our store. All of them have been great, however Jesse Borg stands out to me as remarkJesse Borg able. I am always on a busy register right by the door and I am constantly seeing Mr. Borg go above and beyond his regular duties. He is extremely friendly with our guests while ensuring they follow physical distancing, as well as taking the time to wash and sanitize our carts when he’s not too busy managing the line into the store. When I approached Mr. Borg to tell him he was doing an amazing job, his response was so beautiful. He replied that he is in a customer service establishment and therefore friendly and helpful service is all part of the gig. He is just a very pleasant and efficient gentleman. Thank you for sending us such wonderful help and thank you for taking the time to read this message. I hope you stay healthy and happy through this pandemic.” Vikki Henderson, Cashier at store #1041 Mirjana Stijakovic Screening Officer Client: CATSA “I would like to recognize screening officer Mirjana Stijakovic, who has been relieved to go home with pay on separate occasions. Every time she has been offered the 7 9
option to go on early paid-leave, she’s instead selflessly offered her leave to other screening officers who may be considered at higher risk, although this was not required. On another occasion she offered to stay late to support operations. Having already been relieved to go home with pay, she has continued to offer to come in and let us know that we could call her if she is needed for operations.”
RESPECT Training Team “I’d like to take a quick moment to give a shout out. Naturally these times are challenging as we are faced with obstacles that impact the people we serve, the people who serve, our families, friends and ourselves. This challenge is stressful for everybody, especially for those facing it on the frontlines in the field. Uncertainty can be overwhelming. Despite the physical distancing requirements, remember that you are not on an island. I’ve got your 6. I’d like to express a sincere Thank You to all the G4S teams.” - Ryan Cole, Manager of Emergency and Security Services
SAFETY & SECURITY Vikas Singh Security Guard Client: Shopify On March 23rd, a fire broke out in an abandoned building, often used by the homeless, next to the customers facility. The guard providing extra coverage noticed the fire and quickly escalated the situation. He repositioned himself outside the building in the rain to keep an eye on the situation and to communicate to the client any impact it may have on their business until the fire was contained and put out.
