FEATURED IN THIS ISSUE

08

FROM THE TOP: BETTORS AND BALLERS

Was this year's NCAA March Madness tournament a slam dunk for the US sports betting industry?

12

14

Rg In The Usa

Which states have taken the most tangible actions toward achieving responsible gaming (RG)?

IGA 2023 SAN DIEGO – AN EXHIBITOR’S POV

Chris Wieners, Velvix MD, reviews April’s Indian Gaming Association (IGA) tradeshow in California.

16

THE IDEAL STATE: PLAYING THE GAME

Jeff Baldi, SVP of Commercial Strategy at CasinoTrac, spoke to Gaming America about the elegance of software, the importance of customer experience and plans for growth.

18

The Future Before The Future

Speaking to Gaming America, VP of OPTX Data Science, Steve Bright, assures us humans are still at the core of the economic premise behind understanding behavior.

22

Architects Of Data

Passport Technology CEO Cleve Tzung spoke to Gaming America about streamlining payments and data with the casino floor in mind.

24

Modernizing Nigc Regulations

Chairman E. Sequoyah Simermeyer and Vice Chair Jeannie Hovland discuss proposed changes for key employees and primary management officials.

26

The World Cup Of New York

Gaming America closely examines the bidding process to add a casino to the New York City cultural and entertainment landscape. Michael Hershman, CEO of the Soloviev Group, is also on hand to provide exclusive insight into his company’s bid.

32

GREAT GAMES TRANSCEND

Derik Mooberry, CEO of Zitro USA, speaks about innovation in the US market vs global success.

34 HOW OPERATORS SHOULD PROMOTE RESPONSIBLE GAMBLING

William J. Pascrell, III, Esq. speaks to Gaming America about how the gaming industry can research, educate and collaborate to promote better gaming habits.

36 THE CURSE OF THE SULTAN

Gaming America regular contributor Oliver Lovat is back! Here, he discusses The Dunes, the Las Vegas Strip’s 10th resort to be built...

39 PARIPLAY OP-ED

Shivan Patel talks aggregation.

40

NEW APPROACHES ON OLD CLASSICS

Yugo Kinoshita, Global CEO of Aruze Gaming Group, speaks to Gaming America about innovation and trends on the casino floor.

42

Difficult But Critical

Gaming America contributor Declan Raines, Head of US Gaming at TransUnion, discusses why reducing abandonment during onboarding is hard but vitally important.

44

Niche Sports Go Pro

Gaming America sits down with Pro League Network’s Co-Founders Mike Salvaris and Bill Yucatonis to discuss the advent of niche sports betting.

48 TRIGGERS, BOUNDARIES & A BALANCED REALITY

Accredited Financial Counselor Ambus Hunter speaks with Gaming America, sharing his story of recovering from problem gambling addiction and working toward financial recovery.

50 HOW'S YOUR SOCIAL LIFE?

Research looks into which forms of social media are most effective for gaming operators.

56 Becoming A Better Bettor

Travis Geiger of WagerWire speaks to Gaming America about the brand’s attempts to launch a new concept, a social media community and a Bet Value Calculator, through the ethos of ‘being a good hang.’

58 Viewpoints

Five payments industry experts discuss their opinions on customer loyalty, alternative payments and more.

63 Product Reviews

Gaming America looks at four suppliers' newest land-based slots, available across the country.