VOICE TO THE MOTOR TRADE
OCTOBER 2019
Cheltenham trade show debut a major success GSF Coventry expansion sets up branch for future growth Additional connected MOT equipment to be introduced by “early” 2020 Auto Boss Swindon wins £2.5K worth of EAE workshop equipment
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Cheltenham trade show debut a major success
Auto Boss Swindon wins £2.5K worth of EAE workshop equipment Additional connected MOT equipment to be introduced by “early” 2020
GSF Coventry expansion sets up branch for future growth
5 8 16 30
The Parts Alliance latest...................................................... 5 Winning with The Parts Alliance......................................... 8 Tech focus.......................................................................... 14 Industry news.................................................................... 16 Supplier shout-outs........................................................... 22 Branch bulletin................................................................. 30 In the polls........................................................................ 40
Repair shops need a supplier who covers the full range of Asian vehicles. Repair shops need products in original equipment quality, not just matching quality.
The independent repair shop is exactly what its name suggests: independent—and wants to stay that way.
DRIVING PERFORMANCE FROM DISTRIBUTORS TO TECHNICIANS
SMART PART(ner) www.mahle-aftermarket.com
With three research and development centres in Asia, MAHLE is a true Asia specialist.
Original equipment quality as per GVO 461/2010 ensures that the manufacturer’s warranty stays valid and parts perform to the same standard as the original.
Our partners are supported with up-to-date technical information in multiple formats, which allows them to respond to the demands of the market.
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PARTS ALLIANCE LATEST
Cheltenham trade show debut a major success Third trade show of 2019 heads to Cheltenham Racecourse for first time
“We’ve never been to anything like this before but there’s so much here and it’s great to see that it’s so well supported by all the big brands and manufacturers.” Luke Dibbons, ACG Auto Repairs in Cheltenham.
MANN-FILTER, Yuasa and Comma presented technical seminars
Special guests Fuzz Townshend, Matt Neal and Daniel Rowbottom attended
Next trade show to be held at Sandy Park, Exeter on 28 November
“It’s a tricky trade to be in but events like this are a great way of keeping up to date.” Kristian Ducros, Elite Vehicle Services.
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PARTS ALLIANCE LATEST
“A fantastic opportunity to speak to the big brands and they’ve got lots of great knowledge about the parts they supply.” Tim Crofton, RSG Service Centre.
“We’re delighted by the positive feedback we’ve had for this new venue.” Simon Moore, The Parts Alliance.
FULL STORY
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From the first mile to the last. From the first mile to the last. MANN-FILTER – for first fit and the automotive aftermarket. MANN-FILTER – for first fit and the automotive aftermarket.
Original MANO Nr-iFgILinTa ElR Min AN1N F I 00 %LTER OE iqnu1a0lit0 % y!
OE qualit y!
MANN-FILTER, the premium filter brand of the automotive aftermarket, offers innovative solutions to new, challenging filtration demands. As original equipment or yellow-green boxed, whether for passenger cars, commercial vehicles or off-highway applications: originalofMANN-FILTER products in OE offers quality innovative are trustedsolutions around the world.challenging Always MANN-FILTER, the premium filter brand the automotive aftermarket, to new, original in 100%or OEyellow-green quality! filtrationchoose demands. AsMANN-FILTER original equipment boxed, whether for passenger cars, commercial vehicles
or off-highway applications: original MANN-FILTER products in OE quality are trusted around the world. Always – Perfect parts. Perfect service. chooseMANN-FILTER original MANN-FILTER in 100 % OE quality! www.mann-filter.com
MANN-FILTER – Perfect parts. Perfect service. www.mann-filter.com
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WINNING WITH THE PARTS ALLIANCE
Auto Boss Swindon wins £2.5K worth of EAE workshop equipment Brand new tyre changer and wheel balancer installed following trade show competition win
“What we’ve learnt just by talking to all the different manufacturers here made it a real worthwhile night and then, my name was pulled out of the hat for this amazing prize – you can’t top that.” Danny Martin of Auto Boss, Swindon.
FULL STORY
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sachsprovenperformance.co.uk
THE FASTEST TOURING CARS GO
SECONDS
0-60MPH IN 2.6 with A SACHS CLUTCH
Official Partner of BMW Motorsport
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PARTS ALLIANCE LATEST
Extended DriveTec braking range revealed Number of pads increased 60 per cent and discs double in last 12 months DriveTec now available throughout branch network
26 month / 26,000 mile warranty
Range extension coincides with new packaging
“Discs are edge-marked and we’re upgrading to R90 compliant or matching specifications.” Viral Modha, head of braking category at The Parts Alliance.
FULL STORY
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delphiaftermarket.com
OE expertise in the aftermarket. As a leading OE provider of advanced propulsion solutions, we know about cars. We know how they work. And how to fix them. We bring this same expertise to the aftermarket with a wide-range of OE quality solutions so that vehicles start – go – stop – just like the day they drove off the assembly line.
Gasoline Fuel Systems
Diagnostics & Technical Support
Fuel delivery modules | Fuel pumps Injectors | GDI - PFI
delphiaftermarket.com
Diagnostic tools | Diesel test equipment GDi test equipment | Training
Diesel Fuel Systems
©2019 Delphi Technologies LLC. All rights reserved.
Fuel delivery
Ignition
Braking | Steering & suspension Air conditioning
Vehicle Electronics & Engine Management
Pumps | Injectors | Repair parts SRA - SCR | Filtration
Fuel delivery
Maintenance Solutions
ECU’s | Ignition | Sensors
Ignition
Steering and suspension
Steering and
Engine management
Engine
Fuel injection
Fuel injection systems
Air conditioning
Air conditioning
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PARTS ALLIANCE LATEST
The Parts Alliance launches Bendix brake calipers range To be made available from all trading group’s local brands throughout UK branch network
Announcment follows successful reintroduction of Bendix brake friction range in 2018
“Investing in developing this range made perfect sense given the success of Bendix brake friction within the UK aftermarket over the last 18 months” Viral Modha, head of braking category at The Parts Alliance.
Three year warranty on Bendix brake calipers
Exclusively available from The Parts Alliance
FULL STORY
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No Corners Cut.
A2A exhausts use the original equipment exhaust as their benchmark. With OE matching stainless steel decorative tail trims, pressed end plates and headed hangers. There’s no corners cut, just a commitment to developing, testing and manufacturing exhausts that match or exceed the genuine item. For exhausts that fit like the original, perform like the original and . look like the original, choose
OE IN EVERY THIN G BUT NAME
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TECH FOCUS
Timing is everything when it comes to chains, BG Automotive reports Timing chains represent one of the most critical components in the modern engine, according to BGA
FULL STORY
Delphi confirms its brake discs offer “longerlasting� protection compared to OE Factors and garages told to be wary of brake coatings FULL after test reveals not all STORY are equal
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The original & only complete battery training solution
GS Yuasa Academy is a cutting edge online learning platform, purpose built to deliver professional battery training and certification. • • • •
Over 20 detailed training courses More than 100 dynamic videos Downloadable certificates Tailored learning for your job role
Learn at your own pace. Wherever. Whenever.
Start learning online at
academy.gs-yuasa.eu UPS
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LATEST INDUSTRY NEWS
Additional connected MOT equipment to be introduced by “early” 2020 Gas analysers, diesel smoke meters, decelerometers and headlamp beam testers to be included in new rule
New roller brake testers must be able to connect
Connected emission gas analysers, diesel smoke meters, decelerometers and headlamp testers by early 2020
DVSA to issue special notices as soon as equipment is introduced
“We’re bringing in connected equipment to modernise testing in MOT garages and reduce the potential for mistakes.” Chris Price, DVSA.
FULL STORY
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CHOOSE WISELY.
After all, your shocks are carrying your most precious cargo.
Visit www.monroe.com to find your nearest Monroe Safety Fitment expert.
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LATEST INDUSTRY NEWS
UK’s vehicle recalls under fire as drivers left waiting months with dangerous faults BBC Watchdog investigation prompts calls to strengthen safety recall system to protect drivers Motorists waiting months for potentially dangerous problems to be fixed
Report also highlighted faults which had been recalled in other countries but not in the UK 3.4 million UK cars recalled but not fixed, figures published earlier this year show
“We continue to make improvements to the recalls process including launching a new recalls Code of Practice.” DVSA spokesperson.
FULL STORY
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to ex be cit ou Lo la ing t fo ok un i r ch nit the ed iat in ive 20 s 19
Servicesure Autocentres is the UK’s fastest growing network of garages. Established in 2004, it is a nationwide group of likeminded garages working to a strict set of business practices and quality standards. Membership is by invitation only and the many advantages include access to business planning, workshop efficiency programmes, marketing support and money saving services. Members also benefit from being able to offer the best in industry National Warranty Scheme which guarantees all the replacement parts* that have been fitted to your customer’s vehicle. Terms and conditions apply.
Other benefits include:
• Service plans
• Online technical support
• Insurance packages for workshops
• Waste management
• Local advertising
• New profit opportunities
• Courtesy cars
• Workwear, hygiene and laundry solutions
• Face-to-Face business management and help
• Car sales and leasing
And much more…
For details visit servicesureautocentres.com or call 0330 041 2118 *Parts must be purchased from The Parts Alliance and associate members
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LATEST INDUSTRY NEWS
South East car mechanic banned for trading while insolvent Eight year ban after taking payments from customers despite knowing they would go unfulfilled
Garage boss disqualified from being a director for eight years Prepaid orders remained unfulfilled when the company went into liquidation Business owed around £127,000 in unpaid taxes at the point of insolvency
“Customer satisfaction was clearly not a priority.” David Brooks, Insolvency Service. FULL STORY
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Vi sit u 12 San s at th -13 dow Me th n cha No Par ne ve k x mb er
every engine in our vast range
is built to last cost 40% less our superior quality remanufactured engines
than buying new NEXT DAY DELIVERY ON ALL STOCKED ITEMS, BACKED BY A 12-MONTH UNLIMITED MILEAGE, PARTS AND LABOUR WARRANTY.
Contact us today on 01353 720531 or visit www.ivorsearle.co.uk for a quote Ivor Searle Ltd, 2 Regal lane, Soham, Cambridgeshire CB7 5BA Tel. +44 (0)1353 720531 Fax. +44 (0)1353 727661 Email. info@ivorsearle.co.uk www.ivorsearle.co.uk
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SUPPLIER SHOUT-OUTS
Engine remanufacturing at Ivor Searle revealed in new video Watch to see how OE units are returned back to original specification
MORE DETAILS
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NOW AVAILABLE ANYWHERE
The next dimension in aftermarket support goes mobile! The REPXPERT online portal has always offered everything to make life for an independent workshop mechanic that little bit easier - so how could we make it even better? Simple. By creating a mobile version with new, exciting and unique functionality! Whether you need to find the right part, would like more information about our chassis, drivetrain and engine products, or even detailed repair instructions REPXPERT still has it all. Designed by experts - for experts. Download the free REPXPERT app now, or visit www.repxpert.co.uk.
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SUPPLIER SHOUT-OUTS
Schaeffler launches REPXPERT Academy LIVE training REPXPERT Academy LIVE brings a series of regional events to enhance technical FULL STORY and business skills
Lesjรถfors catalogue app grows with hybrid applications Lesjรถfors catalogue app for iOS and Android FULL continues to grow in STORY popularity
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SUPPLIER SHOUT-OUTS
MANN+HUMMEL exhibits at IAA 2019 Frankfurt Motor Show Solutions to collect vehicle dust, protect drivers and increase durability of battery FULL system or a fuel cell drive STORY
DRIV introduces innovative add-on valve technology Cost-effective add-on valve technology now available
FULL STORY
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SUPPLIER SHOUT-OUTS
Ben launches critical response service Charity initiative helps automotive employers support staff in times of crisis
FULL STORY
Take on one of our challenges. Help people overcome theirs. Challenge yourself, your mates and work colleagues to #BringItOn4Ben! Run, cycle, trek or swim and raise money for Ben - your industry charity. The money you raise helps people facing their own challenges like illness, bereavement, anxiety and depression.
Find your next challenge at ben.org.uk/bringiton
#BringItOn4Ben
Ben - Motor and Allied Trades Benevolent Fund. Lynwood Court, Lynwood Village, Rise Road, Ascot, SL5 0FG. A charity registered in England and Wales (no.297877) and Scotland (no.SC039842). A company limited by guarantee, registered in England and Wales (no.02163894).
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SUPPLIER SHOUT-OUTS
Increased ride comfort with Lemfรถrder switchable engine mounts Switchable engine mounts launched for selected Audi and Mercedes Benz models
FULL STORY
GS Yuasa looks to the future New slogan to be utilised in branding throughout entire GS Yuasa Group
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BPI GROUP europe
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www.osram.co.uk/am / www.osraminstaller.co.uk
Light for Longer Fit OSRAM OE quality for complete customer satisfaction. OSRAM OE bulbs last longer and therefore do not need replacing as often as non OE bulbs. Less replacements means reduced vehicle and driver downtime and happy customers which in turn drive customer loyalty and increased customer satisfaction. OSRAM OE bulbs can save you money and save you hassle. Generally bulbs are not easy to change, so why choose anything less. With OSRAM premium OE quality you can ‘fit and forget’. Sign up to the OSRAM Installer Programme for instant access to OSRAM product information. For more details and to sign up visit: www.osraminstaller.co.uk
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BRANCH BULLETIN
GSF Coventry expansion sets up branch for future growth Site doubles in in size after knocking through to neighbouring unit
“This is less a story of where we’ve come from and more a story about where we can go from here.” Chris Dalton, branch manager.
FULL STORY
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The benefits of using Polybush
Under every great car is Polybush.
Save workshop time with bushes designed for quick and easy fitting. •
Reduced Fitment Time
•
No Special Tools Required
•
Large range for car & LCV
•
Customer satisfaction
•
Reduced tyre wear
•
Great longevity
•
Cost effective
Win the business! Bushes available without replacing costly O.E. arms.
Made to O.E. spec with better than O.E quality and results.
Proven solution for common MOT failures.
Polybush, Clywedog Road South, Wrexham Industrial Estate, Wrexham LL13 9XS Tel: +44 (0) 1978 664316 Fax: +44 (0) 1978 661190 Website: www.polybush.co.uk Email: sales@polybush.co.uk
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BRANCH BULLETIN
Network raises money for Macmillan Cancer Support Team members across The Parts Alliance take part in 'World's biggest coffee morning'
In Newport, Jamie and Julie teamed up to bake and decorate a GMF toolbox cake.
FULL STORY
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Intelligent Automotive Chemistry. TĂœV Approved automotive chemicals incorporating the latest advances in nano technology and blended to outperform all rivals. Independently tested and certified.
A new generation of High Performance Additives & System Cleaners. Explore the full range at
www.powatec.eu
logo pa updated_AllWhite.pdf
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02/11/2015
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BRANCH BULLETIN
SAS Newcastle sponsors Chrisp Motorsport Sponsorship deal puts north east branch front and centre on race car bonnets
“It’s a great way for us to get our name out there in the wider world.” Eddy Lewandowski, branch sales manager.
FULL STORY
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ARANTEE GU
GUARANTEE
LEADING THE WAY WITH OUR BRAKING EXPERTISE, INNOVATIVE SOLUTIONS AND EXCEPTIONAL QUALITY
GUARANTEE
THE MARK OF AN ORIGINAL QUALITY SUPPLIER To prove our confidence in the quality of every Bendix product look for our warranty mark. You and your customers can be reassured that if our parts wear out within 3 years or 40,000 kilometres, we’ll replace them free of charge.* *Full Terms & Conditions available on request.
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BRANCH BULLETIN
BMF fancy dress raises funds for five-yearold boy's Leukaemia treatment Local community efforts so far raised £425,000, nearing the £500,000 target
“We’ve had lots of staff and customers get behind it and get involved.” Hayley MacDonald, BMF Worcester. FULL STORY
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W W W.VA L E O S E R V I C E . C O . U K / S P E C I A L I S T C L U B
GET REWARDED
for your Valeo parts daily purchases
+5 +500
+75
Easy to join, Easy to win, 100% ONLINE Discover your Specialist Club now. Sign up for free and start winning!
valeoservice.co.uk/specialistclub
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BRANCH BULLETIN
CES Northwich gets behind darts champ to strengthen customer ties Branch sponsors Cheshire darts player Heidi Williams, who’s part of the team at local customer Fords of Winsford
“The shirts look amazing and it’s really good to see the CES logo on its travels around the country.” Jeff Stellfox, sales development manager. FULL STORY
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Confidence comes from within
Calling all workshops... Let us recommend your optimum Stock Profile Today!
Using data gathered from www.CommaOil.com (2.4m VRN look-ups)
Local level stock profiling based on actual vehicles serviced
Recommending grades and pack sizes
Profit calculator for the workshop, focussing on PPL opportunity
In today’s complex servicing market, do you want to know what oils you should stock and in which pack sizes? •
We already make oil selection simple
•
Now we’ve made oil stock management simple
Our unique stock profiling tool will: •
Maximise your servicing profit by helping you stock the right oil, in the right pack sizes
•
Improve your cash flow so you don’t tie up money by stocking the wrong grades
•
Give peace of mind when servicing cars by using Comma’s online application system
•
Give your customers more confidence by servicing their car with an OE approved oil
Workshop in Bedfordshire servicing 50 cars per week
226L per month
Contact your local Comma stockist for more information and your customised stock profile based on the vehicles you service and your location
www.CommaOil.com 4548
*Stock recommendations are based on actual vehicles serviced in your area (2.4m lookups). Find the approval certificates available at www.CommaOil.com/approvals
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IN THE POLLS
Garages reveal how often they see vehicles with expired MOTs
36% 25% 25% 12%
Daily
A few times A few times a week a month
2%
A few times Never a year
In the news Millions of motorists in Britain are driving without a valid MOT, according to new research. One in six drivers have accidentally driven their vehicle without a valid MOT for a week at least once in the past five years. One in 12 admitted to have accidentally driven
FULL STORY
without a valid MOT for over six months.
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Number 1!
From way out west to the far east, LuK is far and away the world’s favourite clutch. As a world leader in transmission technology, LuK doesn’t just make OE clutch systems for European vehicle manufacturers. As the aftermarket’s number one clutch brand we supply complete repair solutions for almost all Japanese and Korean applications too. Benefit from Schaeffler’s original equipment experience and engineering excellence wherever it’s made and whatever the application, fit a LuK clutch. www.repxpert.co.uk | www.schaeffler.co.uk/aftermarket
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Auto Torque from The Parts Alliance brings you the latest news and buzz from around the automotive aftermarket, including business advice, technical tips, industry interviews and competitions. Subscribe for FREE today to receive fortnightly industry news delivered directly to your inbox by visiting www.autotorque.news