VOICE TO THE MOTOR TRADE
JUNE 2020
Parts Alliance shows gratitude to heroic NHS staff and carers Servicesure steps in to freeze fees COVID-19 guidance released for automotive aftermarket Workshops adapting to 'new norm' despite MOT extension
Use your spare time to gain the skills you need The original & most comprehensive online battery training available
GS Yuasa Academy is a cutting edge online learning platform, purpose built to deliver professional battery training and certification. • • • • •
Over 20 detailed training courses More than 100 dynamic videos Downloadable certificates Tailored learning for your job role CPD accredited
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academy.gs-yuasa.eu UPS
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COVID-19 guidance released for automotive aftermarket
Parts Alliance shows gratitude to heroic NHS staff and carers
Servicesure steps in to freeze fees
Workshops adapting to 'new norm' despite MOT extension
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Industry news..................................................................... 5 Tech focus.......................................................................... 15 TPA latest.......................................................................... 23 Brand news...................................................................... 27 Branch bulletin................................................................. 32
Partner with a Pioneer From full service solutions to next gen GDi tech, Delphi Technologies has been pioneering within the auto sector for over 100 years. Our Aftermarket division combines the best of both worlds – a rich OE heritage and innovative service solutions – which together with your technicians’ expertise, ensures vehicles drive safer, better and further, just like the day they drove off the assembly line.
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LATEST INDUSTRY NEWS
COVID-19 guidance released for automotive aftermarket Best-practice guidance for garages, warehouses, mobile operations and parts distributors New guidance covers every aspect of operation, from customer communication to social distancing, sanitisation and hygiene, and collection/delivery of vehicles from vulnerable owners
“The aftermarket can assure customers and colleagues that it is ready to re-open safely.� Mike Hawes, SMMT chief executive.
FULL STORY
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LATEST INDUSTRY NEWS
UK’s independent garages adapt to current challenges with more now reopening Garage owners react to lockdown easing and discuss business recovery
More garages begin reopening following temporary closure
Garage owners implement new measures to protect staff and customers
It follows a 5.8 per cent loss of the annual turnover for workshops during lockdown
“We’ve had to completely change the way we work.” Aaron Phillips, Jackson & Phillips Automotive Services.
FULL STORY
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LATEST INDUSTRY NEWS
Prison for tester after passing MOTs without inspection Action is being taken against MOT fraud, DVSA says Tester passed more than 60 cars’ MOTs without any inspection
He pocketed up to £10,000 by passing the vehicles in previous employer’s name
Handed 12 month prison sentence
“Action will be taken against those caught red-handed.” Andy Rice, DVSA head of counterfraud and investigations.
FULL STORY
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WORK. LEARN. INFORM.
Our LuK, INA and FAG innovative precision components are not only fitted by leading vehicle manufacturers, they are also the first choice of professional mechanics. But Schaeffler is about more than just OE parts, we are also the ‘Repair Experts’, with a dedicated technical training team to back up our world class products with world class service, training and tools - like REPXPERT. REPXPERT is a free workshop portal with built-in TecDoc catalog, TecRMI fitting guides and specs, labour times, bonus shop and lots more. You can also now use the fantastic REPXPERT app, which makes finding the info you need even easier! Download now, or register at www.repxpert.co.uk
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SUPPORTING KEY WORKERS
Parts Alliance shows gratitude to heroic NHS staff and carers Snacks and treats delivered by local branches
“These are challenging times for everyone, so it felt right to spread a little cheer.� Simon Moore, head of marketing.
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SUPPORTING KEY WORKERS
Food prizes from ‘Original Experience’ promo donated to local causes
Thousands of food prizes given away following promo postponement
Branches drop off packages to food banks and NHS hospitals
FULL STORY
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SUPPORTING KEY WORKERS
Morale boost for hospitals, charities and testing centres SCMF Maidstone, GSF Heathrow, BBC Preston and Allparts Hayes make donations to support key workers
FULL STORY
Branches provide crucial disposable seat covers for the NHS Seat covers used to minimise cross-contamination while transporting patients
FULL STORY
NHS donations continue to rollout in south west and midlands Promotional snacks, goodies and disposable seat covers continue to lift spirits
FULL STORY
New national accounts customer Rivus continues to support key workers National fleet management provider services vehicles for ‘front-line sectors’
FULL STORY
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A Light For Every Job The Ring MAGflex range of Inspection Lamps
RIL3900HP / REIL3900HP
MAGflex Pivot FLEX APPEAL
Bright, portable, rechargeable and resistant to oil, dirt and tough enough to withstand the knocks in a workshop, whatever the job.
RIL3700HP / REIL3700HP
MAGflex Utility
Visit www.ringautomotive.com and find the right light for your job.
READY FOR ANYTHING
RIL3600HP / REIL3600HP
RIL3400HP / REIL3400HP
MAGflex Twist
MAGflex Arc
THE GO TO
COMPACT & TOUGH RIL4000 / REIL4000
MAGflex
MULTI ANGLE
RUBL1000 / REUBL1000
MAGflex Under Bonnet EXTEND AND ADJUST
/ringautomotive
www.osram.com/am
Bringing light to business A brighter future for your workshop The most impressive features of OSRAM automotive bulbs are those you can’t see: increased customer satisfaction, trust and an enhanced business reputation. You can rely on OSRAM to deliver an extensive range of superior products including: halogen, xenon and state-of-the-art LED. Stay ahead of the game and maximize on the profit opportunities upgrading to performance bulbs such as NIGHT BREAKER® LASER brings and ensure you always ‘offer an upgrade’ and ‘change in pairs’ every time you fit a replacement bulb. For more details visit: www.osram.co.uk/changeinpairs
Light is OSRAM
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SERVICESURE SUMMARY
Servicesure steps in to freeze fees Move to help network members as garage cash flow comes under sudden pressure
“It’s times like this when you really know who’s there for you,” Graham Young, Colourspray Auto Services in Merseyside.
FULL STORY
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From the first mile to the last. From the first mile to the last. MANN-FILTER – for first fit and the automotive aftermarket. MANN-FILTER – for first fit and the automotive aftermarket.
Original MANO Nr-iFgILinTa ElR Min AN1N F 00 %ILTER OE iqnu1a0lit0 % y!
OE qualit y!
MANN-FILTER, the premium filter brand of the automotive aftermarket, offers innovative solutions to new, challenging filtration demands. As original equipment or yellow-green boxed, whether for passenger cars, commercial vehicles or off-highway applications: originalofMANN-FILTER products in OE offers quality innovative are trustedsolutions around the world.challenging Always MANN-FILTER, the premium filter brand the automotive aftermarket, to new, original in 100 %or OEyellow-green quality! filtrationchoose demands. AsMANN-FILTER original equipment boxed, whether for passenger cars, commercial vehicles
or off-highway applications: original MANN-FILTER products in OE quality are trusted around the world. Always – Perfect parts. Perfect service. chooseMANN-FILTER original MANN-FILTER in 100 % OE quality! www.mann-filter.com
MANN-FILTER – Perfect parts. Perfect service. www.mann-filter.com
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TECH FOCUS
Garages encouraged to test batteries during lockdown and beyond Free CPD accredited battery training available with GS Yuasa Academy
Significant number will require battery recharging or replacement Short, infrequent journeys can cause batteries to fail rapidly
Free marketing available for garages
“Test as many batteries as possible.“ Simon Moore, head of marketing. FULL STORY
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TECH FOCUS
Not-to-be missed online training opportunities An essential guide for brushing up on technical knowhow during lockdown downtime
Our Virtual Academy – From £85+ VAT for three months
Yuasa Training Academy – Free
Comma professional partnership programme – Free LuK and INA training videos – Free
Many technicians have some rare quality time to invest into their own personal development. FULL STORY
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Confidence comes from within
Calling all workshops... Let us recommend your optimum Stock Profile Today!
Using data gathered from www.CommaOil.com (2.4m VRN look-ups)
Local level stock profiling based on actual vehicles serviced
Recommending grades and pack sizes
Profit calculator for the workshop, focussing on PPL opportunity
In today’s complex servicing market, do you want to know what oils you should stock and in which pack sizes? •
We already make oil selection simple
•
Now we’ve made oil stock management simple
Our unique stock profiling tool will: •
Maximise your servicing profit by helping you stock the right oil, in the right pack sizes
•
Improve your cash flow so you don’t tie up money by stocking the wrong grades
•
Give peace of mind when servicing cars by using Comma’s online application system
•
Give your customers more confidence by servicing their car with an OE approved oil
Workshop in Bedfordshire servicing 50 cars per week
226L per month
Contact your local Comma stockist for more information and your customised stock profile based on the vehicles you service and your location
www.CommaOil.com
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4548
*Stock recommendations are based on actual vehicles serviced in your area (2.4m lookups). Find the approval certificates available at www.CommaOil.com/approvals
TECH FOCUS
Free inspection checksheet helping workshops highlight faults to vehicle owners Initiative generates revenue and offers peace-of-mind amid six-month MOT extension
Check-sheet available to download
Lists critical component condition
Space for remedial work estimate
“The vehicle inspection sheet is just one of several marketing resources we’ve developed recently that garages can use during the crisis and beyond.“ Simon Moore, head of marketing.
FULL STORY
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No Corners Cut.
A2A exhausts use the original equipment exhaust as their benchmark. With OE matching stainless steel decorative tail trims, pressed end plates and headed hangers. There’s no corners cut, just a commitment to developing, testing and manufacturing exhausts that match or exceed the genuine item. For exhausts that fit like the original, perform like the original and . look like the original, choose
OE IN EVERY THIN G BUT NAME
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TECH FOCUS
How to protect customers and staff amid COVID-19 crisis Essential tips and advice for the safe running of your business
Ensure staff and customers all stay two metres apart
Sanitise vehicles on arrival and before collection
Encourage card payments where possible
Free support material available to download from The Parts Alliance.
FREE
DOWNLOADS
FULL STORY
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W W W.VA L E O S E R V I C E . C O . U K / S P E C I A L I S T C L U B
GET REWARDED
for your Valeo parts daily purchases
+5 +500
+75
Easy to join, Easy to win, 100% ONLINE Discover your Specialist Club now. Sign up for free and start winning!
valeoservice.co.uk/specialistclub
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PARTS ALLIANCE LATEST
Entries flow in for ‘Colour for Hope’ competition Children submit colour drawings of parts
Competition encouraged children to colour line drawings of Brembo pads, discs and calipers
Five winners to be selected for Brembo goody bag prize
“This competition is all about children enjoying being creative and having fun.” Stuart Tagg, Brembo.
FULL STORY
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es 019 e k v i o th t 2 Lo for itia in t in ed ou ing ch t n ci lau x e e b to
Servicesure Autocentres is the UK’s fastest growing network of garages. Established in 2004, it is a nationwide group of likeminded garages working to a strict set of business practices and quality standards. Membership is by invitation only and the many advantages include access to business planning, workshop efficiency programmes, marketing support and money saving services. Members also benefit from being able to offer the best in industry National Warranty Scheme which guarantees all the replacement parts* that have been fitted to your customer’s vehicle. Terms and conditions apply.
Other benefits include:
• Service plans
• Online technical support
• Insurance packages for workshops
• Waste management
• Local advertising
• New profit opportunities
• Face-to-Face business management and help
• Courtesy cars • Car sales and leasing
• Workwear, hygiene and laundry solutions
And much more…
For details visit servicesureautocentres.com or call 0330 041 2118 *Parts must be purchased from The Parts Alliance and associate members
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PARTS ALLIANCE LATEST
Technicians encouraged to try Yuasa Academy Free CPD accredited battery courses available now
FULL STORY
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sachsprovenperformance.co.uk
THE FASTEST TOURING CARS GO
SECONDS
0-60MPH IN 2.6 with A SACHS CLUTCH
Official Partner of BMW Motorsport
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BRAND NEWS
Schaeffler postpones REPXPERT Academy LIVE at Blackpool & The Fylde College Ongoing social distance restrictions and ban on mass gatherings force postponement
FULL STORY
Ring ensures continued parts availability Company remains operational to support health services and road transport industries
FULL STORY
World’s first ‘invisible’ trailer system gets 2020 PACE Award Innovative driving assistance technology from Valeo gets FULL recognition for ‘Contribution STORY to Excellence’
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SAFE AND SOUND(LESS).
FAG wheel bearings are approved for original fitment and engineered for a smooth and silent drive. As a safety critical component, there are good reasons why the world’s leading vehicle manufacturers choose to fit FAG. One such reason is our innovative Low Friction Torque (LFT) sealing technology that reduces bearing friction by 30%, ultimately cutting CO2 emissions and fuel consumption by over 1%. Cheaper bearings might not include patented technologies like LFT, and may also not have been engineered or tested to conform to the many rigorous standards that FAG has to meet as an OE supplier. www.repxpert.co.uk | www.schaeffler.co.uk/aftermarket
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BRAND NEWS
GS Yuasa Academy is first battery training resource to get CPD accreditation Professional battery training through video content and downloadable FULL support material STORY
Delphi launches DPF cleaning machine for light and medium duty applications Hartridge DPF200 Master delivers fast diagnostic and cleaning solution for FULL diesel and petrol STORY particulate filters
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BRAND NEWS
New OSRAM LED ensures optimal visibility in dense fog Latest tech dramatically reduce loss of brightness
FULL STORY
ZF Aftermarket expands highvoltage training program Practice-oriented training from experts for experts, firm explains
FULL STORY
MANN+HUMMEL supports Ford with HEPA filters for medical equipment Filtration firm to supply HEPA filter for Ford-produced respirator FULL to be worn by healthcare STORY workers
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Intelligent Automotive Chemistry. TĂœV Approved automotive chemicals incorporating the latest advances in nano technology and blended to outperform all rivals. Independently tested and certified.
A new generation of High Performance Additives & System Cleaners. Explore the full range at
www.powatec.eu
logo pa updated_AllWhite.pdf
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BRANCH BULLETIN
Branches share experience of working life in lockdown Teams across the network continue to maintain FULL services during STORY coronavirus pandemic
NHS key workers thankful for branch efforts Branch teams receive kind words for their help and support
FULL STORY
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ARANTEE GU
GUARANTEE
LEADING THE WAY WITH OUR BRAKING EXPERTISE, INNOVATIVE SOLUTIONS AND EXCEPTIONAL QUALITY
GUARANTEE
THE MARK OF AN ORIGINAL QUALITY SUPPLIER To prove our confidence in the quality of every Bendix product look for our warranty mark. You and your customers can be reassured that if our parts wear out within 3 years or 40,000 kilometres, we’ll replace them free of charge.* *Full Terms & Conditions available on request.
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IN THE POLLS
partially open
fully open
April 17 - 23 April 30 - May 5
reduction in jobs
64%
58%
91%
93%
35%
34%
39%
35%
Workshops adapting to 'new norm' despite MOT extension
optimistic about future
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Auto Torque from The Parts Alliance brings you the latest news and buzz from around the automotive aftermarket, including business advice, technical tips, industry interviews and competitions. Subscribe for FREE today to receive fortnightly industry news delivered directly to your inbox by visiting www.autotorque.news