VOICE TO THE MOTOR TRADE
SEPTEMBER 2020
How to: Fiat 500 Abarth clutch replacement
National warranty gets Servicesure customer home safely Yuasa highlights benefits of battery checks Cocaine-addicted tester blasted by judge
sachsprovenperformance.co.uk
THE FASTEST TOURING CARS GO
SECONDS
0-60MPH IN 2.6 with A SACHS CLUTCH
Official Partner of BMW Motorsport
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National warranty gets Servicesure customer home safely
How to: Fiat 500 Abarth clutch replacement
Yuasa highlights benefits of battery checks
Cocaine-addicted tester blasted by judge
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TPA latest............................................................................ 5 Servicesure summary......................................................... 9 Tech Focus......................................................................... 13 Branch bulletin.................................................................. 18 Brand news...................................................................... 22 Industry news................................................................... 27
Confidence comes from within
Calling all workshops... Let us recommend your optimum Stock Profile Today!
Using data gathered from www.CommaOil.com (2.4m VRN look-ups)
Local level stock profiling based on actual vehicles serviced
Recommending grades and pack sizes
Profit calculator for the workshop, focussing on PPL opportunity
In today’s complex servicing market, do you want to know what oils you should stock and in which pack sizes? •
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Workshop in Bedfordshire servicing 50 cars per week
226L per month
Contact your local Comma stockist for more information and your customised stock profile based on the vehicles you service and your location
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*Stock recommendations are based on actual vehicles serviced in your area (2.4m lookups). Find the approval certificates available at www.CommaOil.com/approvals
PARTS ALLIANCE LATEST
Free air conditioning marketing material made available Maximise summer profit by promoting seasonal service
Free posters and social banners
Available on ‘customer support zone’
FREE
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Air con posters
Social banners
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Intelligent Automotive Chemistry. TĂœV Approved automotive chemicals incorporating the latest advances in nano technology and blended to outperform all rivals. Independently tested and certified.
A new generation of High Performance Additives & System Cleaners. Explore the full range at
www.powatec.eu
logo pa updated_AllWhite.pdf
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02/11/2015
14:32
Distributed in the UK by
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PARTS ALLIANCE LATEST
Social distancing posters updated for ‘1m plus’ rule Support material updated for garages
Latest resources available online
Two metre social distancing versions remain available
“This change provides more flexibility, and the potential to operate closer to full capacity again.” Simon Moore, head of marketing.
FULL STORY
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IT’S BETTER TO GO ALL INCLUSIVE.
LuK RepSet clutch kits contain everything you need to carry out a professional and long-lasting repair, all in genuine OE quality. They also come with a bonus points coupon that you can redeem for technical know-how, tools and POS on REPXPERT, Schaeffler’s workshop knowledge portal, available online or as a free app download. All LuK components are precision matched to work together and ensure a fast and efficient installation, so you can save time, effort and money by getting it right first time - every time. Don’t risk your reputation by using mis-matched clutch parts - for a completely professional repair fit LuK. www.repxpert.co.uk | www.schaeffler.co.uk/aftermarket
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SERVICESURE SUMMARY
National warranty gets Servicesure customer home safely Network members provide recovery and repairs for customer returning from France
“It clearly shows just how valuable it is to be a Servicesure member.� John Willcox, PSS Autocentre.
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to ex be cit ou Lo la ing t fo ok un i r ch nit the ed iat in ive 20 s 19
Servicesure Autocentres is the UK’s fastest growing network of garages. Established in 2004, it is a nationwide group of likeminded garages working to a strict set of business practices and quality standards. Membership is by invitation only and the many advantages include access to business planning, workshop efficiency programmes, marketing support and money saving services. Members also benefit from being able to offer the best in industry National Warranty Scheme which guarantees all the replacement parts* that have been fitted to your customer’s vehicle. Terms and conditions apply.
Other benefits include:
• Service plans
• Online technical support
• Insurance packages for workshops
• Waste management
• Local advertising
• New profit opportunities
• Courtesy cars
• Workwear, hygiene and laundry solutions
• Face-to-Face business management and help
• Car sales and leasing
And much more…
For details visit servicesureautocentres.com or call 0330 041 2118 *Parts must be purchased from The Parts Alliance and associate members
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SERVICESURE SUMMARY
Harrogate garage reveals lockdown experiences Workshop makes first loss in 30 years of operation
“We have to stay positive because we know we have a future in this industry.” Simon Graeme of Simon Graeme Auto Service Centre.
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For quality clutch and wiping TRADITIONAL KITS Self-Adjusting Technology High Efficiency Clutches HYDRAULICS Clutch Release Cylinder Concentric Slave Cylinder Clutch Master Cylinder DUAL MASS FLYWHEELS FullPack DMF® Flexible Flywheel Conversion Kit VBLADE®
*Passenger car O.E. Worldwide Market Share 2017 in value, excluding trucks
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TECH FOCUS
Fiat 500 Abarth clutch replacement REPXPERT step-by-step guide talks readers through the process
5.5 hour book time
Manufacturer recommends engine should be removed
REPXPERT takes more conventional approach
Fiat 500’s sporty little offspring set a challenge larger than the car itself FULL STORY
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Use your spare time to gain the skills you need The original & most comprehensive online battery training available
GS Yuasa Academy is a cutting edge online learning platform, purpose built to deliver professional battery training and certification. • • • • •
Over 20 detailed training courses More than 100 dynamic videos Downloadable certificates Tailored learning for your job role CPD accredited
Learn at your own pace. Wherever. Whenever.
Start learning online at
academy.gs-yuasa.eu UPS
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TECH FOCUS
Yuasa highlights benefits of battery checks as MOT surge begins One in ten vehicles that enter workshops require battery replacement, study findings suggest
One in ten vehicles require a replacement battery
Despite this, workshops rarely check battery health
Boost revenue by joining Yuasa’s Always Check The Battery scheme
“Workshops should be checking the battery on every vehicle that comes through the door.” James Hylton, GS Yuasa.
FULL STORY
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TECH FOCUS
Essential advice for rubber-to-metal part removal and installation Check rubber-to-metal parts regularly and replace in pairs, ZF Aftermarket advises
Defective steering or suspension puts road users at risk
Smaller components should also be checked and replaced regularly
“These parts have an influence on noise generation and transmission, steering behavior and driving stability.� ZF Aftermarket.
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No Corners Cut.
A2A exhausts use the original equipment exhaust as their benchmark. With OE matching stainless steel decorative tail trims, pressed end plates and headed hangers. There’s no corners cut, just a commitment to developing, testing and manufacturing exhausts that match or exceed the genuine item. For exhausts that fit like the original, perform like the original and . look like the original, choose
OE IN EVERY THIN G BUT NAME
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BRANCH BULLETIN
New national accounts contract to supply Met Police London workshops New national accounts contract to supply their London workshops
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New pallets boosts capacity and reduces carbon footprint Logistics team add 700 new reusable pallets
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Waterloo branch takes positive steps in pandemic recovery Growing sales and new customers
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500 MILLION* MILES That’s the amount of miles driven on Monroe® shocks worldwide - daily. Global vehicle manufacturers demand nothing less than the best for their latest models. That’s why so many choose Monroe.
OESpectrum
Monroe. Driven by quality and innovation since 1916.
Calculation based on Monroe’s OE and Aftermarket shock absorber production and the average miles driven.
*
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BRANCH BULLETIN
Branches share lockdown experiences
Teams across network maintain customer FULL service throughout STORY coronavirus pandemic
Employees get top grades
Best possible grades achieved in leadership FULL and management STORY Level 3 qualification
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From the first mile to the last. From the first mile to the last. MANN-FILTER – for first fit and the automotive aftermarket. MANN-FILTER – for first fit and the automotive aftermarket.
Original MANO Nr-iFgILinTa ElR Min AN1N F 00 %ILTER OE iqnu1a0lit0 % y!
OE qualit y!
MANN-FILTER, the premium filter brand of the automotive aftermarket, offers innovative solutions to new, challenging filtration demands. As original equipment or yellow-green boxed, whether for passenger cars, commercial vehicles or off-highway applications: originalofMANN-FILTER products in OE offers quality innovative are trustedsolutions around the world.challenging Always MANN-FILTER, the premium filter brand the automotive aftermarket, to new, original in 100%or OEyellow-green quality! filtrationchoose demands. AsMANN-FILTER original equipment boxed, whether for passenger cars, commercial vehicles
or off-highway applications: original MANN-FILTER products in OE quality are trusted around the world. Always – Perfect parts. Perfect service. chooseMANN-FILTER original MANN-FILTER in 100 % OE quality! www.mann-filter.com
MANN-FILTER – Perfect parts. Perfect service. www.mann-filter.com
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BRAND NEWS
Schaeffler training returns with new social distancing measures
Workshops welcome back REPXPERT training teams
FULL STORY
Valeo ClimSpray proven effective against coronaviruses
Independent medical laboratory recognises compliance with European biocide FULL efficacy standards STORY
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Partner with a Pioneer From full service solutions to next gen GDi tech, Delphi Technologies has been pioneering within the auto sector for over 100 years. Our Aftermarket division combines the best of both worlds – a rich OE heritage and innovative service solutions – which together with your technicians’ expertise, ensures vehicles drive safer, better and further, just like the day they drove off the assembly line.
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BRAND NEWS
Delphi fuels business growth with new fuel management program 200 new parts increases program to over 1,000 parts covering more than 12,000 applications
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New MANN-FILTER platform launched to enhance customer support Trade partner sales pages with activated ‘loadbee add-on’ to benefit from new features
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OSRAM bulb gets Auto Express win
Night Breaker Laser celebrated for ‘wide hot spot beam’ and ‘sharp cut off’
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www.osram.co.uk/am
Bringing light to business A brighter future for your workshop The most impressive features of OSRAM automotive bulbs are those you can’t see: increased customer satisfaction, trust and an enhanced business reputation. You can rely on OSRAM to deliver an extensive range of superior products including: halogen, xenon and state-of-the-art LED. Automotive lighting brings new opportunities particularly when you offer customers a choice to upgrade to a performance bulb such as NIGHT BREAKER® LASER. OSRAM always recommend bulbs are changed in pairs, and as a result you can profit from two products every time you fit a replacement. Insist on OSRAM – the No. 1 in Automotive Lighting. For more details visit: osram.co.uk/am
Light is OSRAM
A Light For Every Job The Ring MAGflex range of Inspection Lamps
RIL3900HP / REIL3900HP
MAGflex Pivot FLEX APPEAL
Bright, portable, rechargeable and resistant to oil, dirt and tough enough to withstand the knocks in a workshop, whatever the job.
RIL3700HP / REIL3700HP
MAGflex Utility
Visit www.ringautomotive.com and find the right light for your job.
READY FOR ANYTHING
RIL3600HP / REIL3600HP
RIL3400HP / REIL3400HP
MAGflex Twist
MAGflex Arc
THE GO TO
COMPACT & TOUGH RIL4000 / REIL4000
MAGflex
MULTI ANGLE
RUBL1000 / REUBL1000
MAGflex Under Bonnet EXTEND AND ADJUST
/ringautomotive
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BRAND NEWS
FERODO claims ‘firstto-market’ with electric and hybrid vehicle brake fluid DOT 5.1EHV fluid complements brake pads for electric and hybrid vehicles
FULL STORY
New smart wireless tech for vehicle conversion sector Wireless connect 12V power has single-point switch operation
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YOUR RELIABLE PARTNER
... ON YOUR WAY
Think ahead - Think Remy
■ Manufacturing
■ Remanufactured
■ Remanufacturing
Alternators
■ Distribution
Starters
REMAN
BPI GROUP europe
Remy Automotive UK Ltd Forge Lane Minworth B76 1AH Sutton Coldfield United Kingdom
www.remyeurope.com
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LATEST INDUSTRY NEWS
Garages asked to encourage motorists to bring MOT test forward ahead of rush DVSA issues “free toolkit” for test stations to help manage MOT demand following end of six-month exemption
Free messaging and graphics for garages
Demand is expected to double in September, October and November
Already extended MOT expiry dates will continue to be honoured
“By working together, we can manage the unprecedented demand for MOTs.” DVSA spokesperson.
FULL STORY
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LATEST INDUSTRY NEWS
COVID-19 guidance for Automotive aftermarket updated to include face covering rule New requirement for customers in England to wear face coverings in “retail settings” Customers must wear face covering “in a shop, branch, store or similar environment”
Staff are not required to wear one
Coverings are strongly advised but not mandatory in Wales and Northern Ireland.
FULL STORY
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SAFE AND SOUND(LESS).
FAG wheel bearings are approved for original fitment and engineered for a smooth and silent drive. As a safety critical component, there are good reasons why the world’s leading vehicle manufacturers choose to fit FAG. One such reason is our innovative Low Friction Torque (LFT) sealing technology that reduces bearing friction by 30%, ultimately cutting CO2 emissions and fuel consumption by over 1%. Cheaper bearings might not include patented technologies like LFT, and may also not have been engineered or tested to conform to the many rigorous standards that FAG has to meet as an OE supplier. www.repxpert.co.uk | www.schaeffler.co.uk/aftermarket
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LATEST INDUSTRY NEWS
Cocaine-addicted tester blasted by judge after issuing fraudulent pass certificates Tester passed cars without seeing them and had £50 knocked off his drug debt for each pass Deceptively put up to 100 vehicles back on the road
Handed 14-month jail term, suspended for two years
Plus, 30 days rehabilitation activity and 180 hours unpaid work, with £1,997 costs
“A fundamentally dishonest act over an extended period of time.” Judge Jonathan Carroll at Teeside Crown in Court.
FULL STORY
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WINNING WITH THE PARTS ALLIANCE
Brembo ‘Colour for Hope’ competition winners announced Each child given Brembo goody bag for creative efforts
“A huge well done to the creative and talented youngsters who took part.” TPA spokesperson.
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Auto Torque from The Parts Alliance brings you the latest news and buzz from around the automotive aftermarket, including business advice, technical tips, industry interviews and competitions. Subscribe for FREE today to receive fortnightly industry news delivered directly to your inbox by visiting www.autotorque.news