The digital home for independent garages Issue 5, October 2019
Behind-the-scenes at Bilstein Group, Markham Vale
Cost implications of connected MOT equipment remains major concern We visit Avia Autos, Garage of the Year 2019
How oscilloscope triggers will better your diagnostics
The turbocharger people
BTN Turbo is the only UK supplier of all major turbocharger brands. Technical helpline available for diagnostic information on 01895 466663 or www.btnturbo.com.
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Cost implications of connected MOT equipment remains major concern
16
Behind-the-scenes at Bilstein Group, Markham Vale We visit Avia Autos, Garage of the Year 2019
20 23
How oscilloscope triggers will better your diagnostics
27
News in brief......................... 5
Tech tips ............................. 25
Gone to the polls ...............11
Products and services ..... 28
Andy Parsons opinion........ 15
Reader’s email.................... 32
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NEWS IN BRIEF
DVSA emphasises “phased introduction” of connected equipment Garages raise cost concerns and call for "more boots on the ground" to reduce MOT fraud
I had to buy a new gas/smoke tester to meet the new diesel limits… If I have to buy another new one, I will simply pack it in. Peter Miles on GW forum.
New roller brake testers must be able to connect to the MOT testing service Test stations currently only required to update equipment unless it breaks down
HOT TOPIC
Rule TO apply to decelerometers, diesel smoke meters, exhaust gas analysers and headlamp beam testers BY EARLY 2020
FULL STORY 5
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NEWS IN BRIEF
Judge vows to make example of MOT tester but stops short of jail sentence Tester continued to issue passes despite broken equipment At the end of the day he was just a pleb that was probably told to MOT them or he is getting the sack. I'm not saying he’s not guilty but the garage owner needs punishing as well. David McFadden on Facebook.
Man narrowly avoided jail after being caught faking the results of 33 MOT certificates Inspectors found roller-brake tester and decelerometer to be broken Tester continued to dupe customers into thinking their vehicles were road-worthy
FULL STORY 7
“The MOT test changed on 20 May 2018. There are stricter limits for emissions from diesel cars with a DPF” - Driver & Vehicle Standards Agency
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NEWS IN BRIEF
Gov highlights counterfeit and customer-supplied parts problem Intellectual Property Office Crime and Enforcement Report warns of dangers
This is a problem that I don’t see going away. David on GW forum.
IGA has collaborated with the Intellectual Property Office to highlight issue Garage advised to always supply and fit parts themselves
Consumer guidance published to highlight risks of supplying parts for garages to fit
FULL STORY 9
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GONE TO THE POLLS
Connected MOT equipment
HALF
33%
17%
Of GW readers are against it
support IT
say they don’t know what it is
Need to know New roller brake testers must now be able to connect to the MOT testing service. Rules for connected diesel smoke meters, exhaust gas analysers and decelerometers are expected to be introduced by early 2020. The main concern among independent garages are the additional cost implications.
HOT TOPIC
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GONE TO THE POLLS
GW readers reveal how often they get a vehicle with an expired MOT in their workshop’
36% 25% 25% 12% 2% DAILY
A few times a week
A FEW TIMES A MONTH
A FEW TIMES A YEAR
NEVER
In the news Millions of motorists in Britain are driving without a valid MOT, according to new research. One in six drivers have accidentally driven their vehicle without a valid MOT for a week at least once in the past five years. One in 12 admitted to have accidentally driven without a valid MOT for over six months.
FULL STORY 13
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ANDY PARSONS OPINION
Inappropriate manual advisories demonstrates everything wrong with our industry
GW columnist Andy Parsons discusses DVSA's investigation into tester who left insulting MOT advisory
Those that find such practices to be funny do nothing to better the professional image that we all want to portray.
FULL STORY
IN THE NEWS 15
HOT TOPICS
Cost implications of connected MOT equipment remains major concern among garages Half of GW readers against the move which is currently being phased into the MOT testing service New roller brake testers must now be able to connect Rule to be extended to decelerometers, diesel smoke meters, exhaust gas analysers and headlamp beam testers by “early 2020� DVSA not indicated when it will become mandatory for test stations to install connected kit
I think we might be saying goodbye to a lot of good independent test stations due to the costs involved. Steve Mason.
FULL STORY 16
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BRAND NEWS
How EDT treatment benefits engines with variable valve timing Engine decontamination specialist explains the science behind its EDT machine
FULL STORY
Everything you need with Borg & Beck brake fitting kits Comprehensive solution ensures correct operation of braking assembly
FULL STORY
The Parts Alliance extends DriveTec braking range Number of pads increased 60 per cent in last 12 months with range of discs expanded by 50 per cent over same period
FULL STORY 18
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ON THE ROAD
Behind-the-scenes at Bilstein Group Markham Vale
GWTV takes a look at how the company has future-proofed its place in the UK’s automotive aftermarket Our main principle is fit and forget. Adam Hoffmann, Bilstein Group.
MORE DETAILS 20
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BRAND NEWS
TechMan helps independent garage with “efficiency overhaul” Garage management specialist helps manage increasing workloads at successful workshop
FULL STORY
IGA announces ‘BIG Award’ categories Entries for 'BIG Awards' set to open later this year
FULL STORY
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YOUR GARAGE
GWTV visits Avia Autos having been crowned Garage of the Year 2019 We speak to Hayley Pells to find out more about the business and to get her views on recent industry headlines
We’re still really privileged to see a lot of the clients that my dad looked after. Hayley Pells, Avia Autos. 23
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TECH TIPS
Why fuel injectors and piston rings are key to DPF longevity BG Products reports on how workshops can help customers avoid common diesel issues
FULL STORY
Essential tips for primary and auxiliary drive component replacement Dayco urges technicians to follow vehicle manufacturer instructions
FULL STORY
Rear wiper blades an excellent upsell opportunity Rear wipers account for just ten per cent of all blade sales, TRICO reports
FULL STORY 25
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PICO AUTOMOTIVE ANSWERS YOUR PICOSCOPE QUESTIONS
Question: What does a trigger do?
How oscilloscope triggers will better your diagnostics
Triggers monitor incoming signals and decides whether to begin capture
PicoScope software helps techs programme triggers
Focus on whichever part of the signal that needs to be inspected
Proof of that one-in-a-million faulty event that no other workshop or technician has been able to find.
FULL STORY
ASK A QUESTION 27
PRODUCTS AND SERVICES
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Get £400 off Delphi common rail injector tester Delphi YDT-35B tester combines electrical injector test with visual spray pattern checks
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Specialist Mercedes-Benz transmission oil adaptor set Kit brings together equipment needed to complete draining and refilling
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SURVEY: Engine decarbonisation servicing
GW readers share their views and experiences on engine decarbonisation
TREATMENT see carbon build-up on customer vehicles
have a machine which restores fuel economy, CO emissions, engine performance and drivability
say they see the problem on at least half all vehicles
recognise THE issue as a potential profit opportunity
are sceptical OF treatments
manually strip and clean engines
don’t offer carbon removal services to customers
use an engine flush
FULL STORY 30
BRAND NEWS
Apec shuts down its ‘guarantee website’ Technicians now just need invoice showing part purchased within last two years or 24,000 miles to make claim
FULL STORY
Asia cross country rally success for team JAOS Race started in Pattaya, Thailand, and finished 2,200km later in the capital of Myanmar
FULL STORY 31
READER’S EMAIL
MOT tester and trainer lists concerns about electric and hybrid vehicles Official DVSA guidance abundant with anomalies and contradictions, reader claims
I'm writing in frustration at the anomalies, contradictions and lack of direction at the current rules, regulations and safeguards.� Craig Ross of Eurofit Autocentres.
FULL STORY 32
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